FY2017 – 2019 Department Strategic
Business Plans:
Key Theme Alignment
BOARD OF COUNTY COMMISSIONERS RETREAT
JANUARY 27, 2016
Overview
◦ Strategic Planning
◦ Elements of Strategic Planning
◦ Importance of Strategic Planning
◦ Development of Key Themes
◦ Today’s Presentations
What is strategic planning?
 Systematic approach of “envisioning” includes setting priorities, goals; outlining
strategies and measures needed to get to the desired future
 Recognize emerging trends and patterns in the community, and predict issues
in the future environment related to the marketplace, demand for service,
changing community needs, etc…
 Allows for persons to translate vision into action
Strategic Planning Cycle
Who are we?
Mission
Vision
How will we know we
are successful?
Where are we now?
Performance Results
Financial Data
Service Evaluations
External/Internal Drivers
Other evaluations
SWOT Analysis
What resources will
we need to be
successful?
Budget
Human Capital
Technology
Performance Data
Where do we want
to go?
Strategic Goals
Strategic Priorities
Etc.
How will we know
when we get there?
Key Performance Indicators
Targets
How do we plan to
get there?
Key Initiatives
Strategies
Action Items
Importance for Mecklenburg County
 We strive to meet community needs by setting goals and achieving
outcomes
 Standardized approach for strategic planning using a methodology that
spans the next three-years
 Improve strategic business planning at the department level
 Incorporate strategic thinking as part of our organizational culture…becomes
the way we do “business”
 Align budget decisions to department strategic goals and strategic priorities
Development of Key Themes
1.
During September 10 County Manager’s Cabinet Retreat, departments presented goals for
FY2017 through FY2019
2.
Goals comprised eleven key themes (internally and externally focused themes)
3.
Key themes shared with the Board of County Commissioners on September 15
4.
Key themes provided structure for presenting elements of strategic business plans during
January 2016 Board retreat
Strategic Business Planning Key Themes
Organization-Focused (Internal)
Theme 1
Talent
Acquisition/
Development
/ Retention
Theme 2
Internal
Communication
and Public
Awareness
Community-Focused (External)
Theme 3
Theme 4
Theme 5
Leverage
Financial
Resources
Leverage
Technology to
Optimize
Service
Delivery
Optimize
Investments
in Criminal
Justice
Theme 6
Strengthen
Families
Theme 7
Economic
Development
Theme 8
Greater
Economic
Independence
for Residents
Theme 9
Theme 10
Theme 11
Aging with
Dignity
Community
Health &
Wellness
Environmental
Stewardship
Binders
Executive Summaries for each department FY2017 – 2019 Strategic Business Plan:
◦ Cover page
◦ Department Vision and Mission Statements
◦ Environmental Context
◦ Economic and Social Trends
◦ Demographic and Social Changes
◦ Other information
◦ Summary of Goals
◦ Director’s Message
◦ Goals, Objectives and Costs Summary
◦ Estimated costs to support the achievement of goals for each fiscal year
◦ In addition to the costs and employees identified, existing FY16 department budgets and positions may be used to
support the achievement of goals for each fiscal year
Department Goal and Objective Presentations
◦ Highlights of various goals and objectives that align to the key themes
◦ Not all goals and objectives for each department will be presented
◦ 65 department goals countywide
◦ 185 objectives countywide
◦ Will not highlight key theme 4 and key theme 7
◦ Each key theme:
◦ Introduction by Assistant County Manager/Assistant to the County Manager
◦ 3-minute video (key themes 5 through 11; except 7)
◦ Presentations highlight elements of corporate strategy and/or department strategic business
plan goals and objectives