Proceedings of 21st International Business Research Conference 10 - 11 June, 2013, Ryerson University, Toronto, Canada, ISBN: 978-1-922069-25-2 Religion & Family-Owned Businesses: The Case of the English Speaking Caribbean Lawrence A. Nicholson* and Dahlia Daley-Nation** Interest in the issues affecting family business has heightened in recent years. However, there is a dearth in the literature on the influence of religion on this category of businesses. In an effort to address this gap, this paper reports on a case study that examines the influence of religion on family-owned businesses in three English Speaking Caribbean countries; Jamaica, Barbados and Trinidad and Tobago. The study draws on a sample of 192 family owned businesses and focus group sessions. The study reveals that religion influences critical decisions in family-owned businesses, including the motivation for starting a family business. The study has implications for both the academic and business communities. JEL Codes: A13 and M13 Track: Management Key Words: Family-owned business, Religion, Caribbean 1. Introduction Family businesses have not benefited much from the historical debate and burgeoning literature on religion and business. This unexplored component in the family business literature is inconsistent with the importance of family business in the global economy (Astrachan, Klein & Smyrnios, 2002; Goetzmann & Köll, 2003; Morck & Nakamura, 2003; Gersick, Davis, Hampton and Lansberg 1997 and Ward, 2004) and the impact of religion on people's lives (Connelly, 1996). The economic importance of family business has not escaped the Caribbean region (Nicholson, 2010, Williams and 2010) and religion is affects all areas of the of people‟s lives in the Caribbean (Hylton, 2002): Religion is very deep-rooted among the Caribbean people. It is manifested in their talking, singing, eating, drinking and virtually every artistic, social and political activity. The historical role played by religion in the struggles of the people has been so influential that any socio-political analysis or any contemporary political movement that fails to take this fact into account will undoubtedly be committing a grave error. (p. i). Combining the increased attention given to family-owned businesses in the Caribbean, the importance of religion to the people of the region and the continued effort to foster a closer and increased economic, political and Funding for this research came from the Office of the Principal, The University of the West Indies, Mona, * Dr. Lawrence A. Nicholson; Mona School of Business & Management; The University of the West Indies. Email: lawrence.nicholson@uwimona.edu.jm ** Dahlia Daley-Nation; Mona School of Business & Management; The University of the West Indies 1 Proceedings of 21st International Business Research Conference 10 - 11 June, 2013, Ryerson University, Toronto, Canada, ISBN: 978-1-922069-25-2 social integration among Caribbean countries, this paper seeks answers to the following two research questions: (i) what is the influence of religion on family-owned businesses in the English Speaking Caribbean? (ii) is there any difference in the influence of religion across countries in the English Speaking Caribbean? We draw on data from Barbados, Jamaica and Trinidad and Tobago in answering these questions. The answer to these questions will help to inform decisions in the formulation of policy framework for family-owned businesses in the individual countries examined and across countries in the Caribbean region. The contribution of the paper falls into two main areas: (i) establishing an understanding of ways in which religion or religious beliefs might influence FOBs in the English Speaking Caribbean and (ii) providing a platform for the investigation of religion and family businesses in other jurisdictions; while adding to the growing body of research on the interplay between religion and business. Though there are varied definitions of what constit (Connelly utes a family business (see Barnes & Hershon, 1976; Handler, 1989; Churchill & Hatten, 1993; Carsrud, 1994 and Chua, Chrisman and Sharma, 1999), this paper adopts the definition posited by Chua et al (1999): The family business is a business governed and/or managed with the intention to shape and pursue the vision of the business held by a dominant coalition controlled by members of the same family or a small number of families in a manner that is potentially sustainable across generations of the family or families (p. 25). The rest of the paper gives an insight to the three countries on relevant areas, followed by a review of literature, the research methods and analysis of data; followed by the findings, discussion of findings and conclusions. 2. An insight - Barbados, Jamaica and Trinidad & Tobago Barbados, Jamaica and Trinidad & Tobago combined, represent 10.02% of the population of the Caribbean region and 68.3% of the Commonwealth Caribbean 1 (inclusive of Belize and Guyana on the mainland)2. These countries can also be regarded as three of the leading economies in the Commonwealth Caribbean; representing 71.2% total GDP of this block of countries. Business to business and trade among these three countries form an important link within the broader goal towards economic, social and political integration; which has proven to be elusive over the years. Despite occasional issues involving citizens from one country travelling and working in the other countries, there remains cordial relationship among the three countries, including one country being major stake holders in companies located in the other countries. In this regard, having a grasp of the factors that affect businesses across the three countries should redound to fostering a better understanding and relations among businesses. Research on family businesses across the three countries is relatively new, notwithstanding the increased interest in family business-related issues in recent years. Religion has always played an important part of the dynamics within the three countries. There exists a diverse distribution of religions across the three countries, 2 Proceedings of 21st International Business Research Conference 10 - 11 June, 2013, Ryerson University, Toronto, Canada, ISBN: 978-1-922069-25-2 with Christianity being the dominant, with a high 75% in Jamaica and a low 58% in Trinidad and Tobago, the most religiously pluralistic of the three countries. 3. Review of Literature Tawney (1926) and Weber (1905) posited that there is a relationship between religion and economic activities. Weber claimed that Protestant Reformation, and not Catholicism, was pivotal to the rise of capitalism, while Tawney (1926) addressed the question of how religion affected social and economic practices. Sherman (1997) and Ortiz (2009) joined the discussion by positioning the debate of religion and business in developing or emerging economy, by providing evidence showing the influence of religion on the economic activities in Guatemala and the Latin American region. Ortiz (2009) added to the discussion, in highlighting the impact that the distribution of religion has on economic growth in Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico and Uruguay. Religion is said to have the potential to enhance economics at several levels (Iannaccone, 1998). Miller and Ewest (2010) argue that religious values have an impact in the workplace, stating that the integration of work and faith can bring potential business benefits such as increased diversity, positive impact on ethics programs, employee engagement and recruitment and retention. Religion as a necessary determinant of morality has also been part of the debate, with large majorities throughout much of Africa, Asia and the Middle East are of the view that faith in God is a necessary foundation for morality and values (The Pew Global Attitudes Project (2007; p 37). Research also shows that a number of CEOs in American companies sought business-related inspiration from their respective religious books (Braham, 1999; Conlin, 1999). Miller (2007) posits that increased diversity, positive impact on ethics programs, employee engagement and recruitment and retention are some of the potential business benefits that can be derived from the integration of work and faith. There is also the link between religious values such as fairness, truthfulness and trusteeship and a broad conceptualisation of the stakeholder view of companies (Webley, 1997). This might be an explanation for the increased and public quest of business leaders to operate their businesses according to religious principles and values (Ciulla, 2000; Nash, 1994; and Pava, 1999). Herman and Schaeffer (1997) have also stated that proponents of ethical business behaviour have credited much of the tenets of ethical business models to the values and principles of religious traditions. Fernando and Jackson (2006) investigated the impact of religion on the business sector in Sri Lankan, revealing that leaders attributed their „right‟ decision making patterns to their religion. Noland (2005) analyses the effect of religious beliefs and economic growth and found that religious affiliation has an impact on economic performance, though no significant correlation with respect to a particular religion. This might be attributed to what Brammer, Williams and Zinkin (2007) refer to as the „Golden rule‟, in capturing four common tenets across religions: (i) „„Treat others as persons of rational dignity like yourself‟‟; 3 Proceedings of 21st International Business Research Conference 10 - 11 June, 2013, Ryerson University, Toronto, Canada, ISBN: 978-1-922069-25-2 (ii) „„Extend brotherly or sisterly love to others, as you want them to do to you‟‟; (iii) „„Treat others according to moral insight, as you would have others treat you‟‟ (iv) „„Do to others as God wants you to do to them‟‟ – linking it to Jesus‟ injunction to „„love one another as I have loved you‟‟3 (p. 231) 4. Research Method and Data Analysis The research method employed a combination of data collection, through a common questionnaire and focus groups sessions across three English Speaking Caribbean countries. The questionnaire covered a wide range of family business related areas, including religion and business, the focus of this paper. Table 1 gives the sample distribution for both survey and focus groups. The questions were informed by a combination of the literature on religion and business and the areas of need as expressed by owners of family businesses. Table 1: Questionnaires & Focus Group Distribution Country Valid Focus Group Questionnaires Participants Jamaica 93/100 12 Trinidad & Tobago 79/100 8 Barbados 44/60 7 Random samples, covering industries and sizes, were drawn from both major and minor towns in all three countries. For Jamaica, samples were drawn from an established sample frame of FOBs, while, in the absence of an established sample frame of FOBs, data was collected by a resident with knowledge of the distribution of FOBs in the Barbados and Trinidad & Tobago. A focus group-type technique was employed in each of the three countries to capture the nuances not captured by the questionnaires. The analysis of data from the questionnaires employed a combination of descriptive statistics, cross-tabulations and Chi-Square tests. Items measured on a 5-point Likert scale were grouped in three categories: “agree” (combining the strongly agree and agree), “neutral” and “disagree” (combining strongly disagree and disagree). Using the constant comparative method of data analysis, the Nvivo software was used to analyse data from the focus groups. 5. Main Findings Both the quantitative and qualitative analyses revealed some measure of influence of religion on family-owned businesses across the three countries. More religious plurality exists across FOBs in Trinidad and Tobago when compared to Barbados and Jamaica. Christianity is the dominant religion among FOBs in the three countries covered (see Table 2). Religion has a greater overall influence on FOBs businesses in Trinidad & Tobago (56.5%) and Jamaica (48.3%) compared to Barbados (29%) (see Table 3). 4 Proceedings of 21st International Business Research Conference 10 - 11 June, 2013, Ryerson University, Toronto, Canada, ISBN: 978-1-922069-25-2 There is a measure of ambiguity with respect to the separation of religion and business. In Jamaica, 48.9% agree that their religious beliefs should be separated from the business, with 39.1% disagreeing. Barbados and Trinidad and Tobago show 32.6% and 37.5% agreeing and 48.8% and 34.7% disagreeing, respectively. This ambivalence is also reflected in the results that 29%, 41.9%, 37.8% of FOBs in Jamaica, Barbados and Trinidad and Tobago, respectively, agreeing that a successful business is guided by a set of religious beliefs. Table 2: Distribution of Religions among FOBs Jamaica Barbados Trinidad & Tobago Christianity 39.58 18.75 Islam 0.52 0 Hinduism 2.08 1.04 Judaism 1.04 0.52 Other or None 3.13 0.52 Total % of N 46.35 20.83 N = 192 (respondents across 3 countries) 27.6 1.56 3.65 0 0 32.81 Total 85.9 2.1 6.8 1.6 3.6 100 Table 3: Effect of Religion on Business Country Views on Religion and Doing Business No effect Minor effect Major effect Jamaica 43.1 8.6 48.3 Barbados 46.4 25.0 28.6 Trinidad and Tobago 17.4 26.1 56.5 N = 192 (respondents across the 3 countries) Majority agree that businesses guided by a set of religious beliefs have a higher set of ethics (Jamaica = 47.1%, Barbados = 51.2% and Trinidad & Tobago = 56.3%) and that being honest with employees and customers are more important than making a profit (Jamaica = 69.9%, Barbados = 67.4% and Trinidad & Tobago = 62.0%). A summary of the responses across the three countries is given in the Appendix. Table 4: Output from Chi Square Tests Variables Pearson Chi-Square Your religious beliefs should be separated from the 9.053 business Successful business is guided by a set of religious 10.136 beliefs Business guided by set of religious beliefs have a 4.520 higher set of ethics Abiding by a set of religious beliefs is more 7.041 important than making a profit Making a profit is the most important component in 13.571 running a business Being honest with employees and customers are 2.040 more important than making a profit p-value 0.060** 0.038* 0.340 0.134 0.009* 0.728 5 Proceedings of 21st International Business Research Conference 10 - 11 June, 2013, Ryerson University, Toronto, Canada, ISBN: 978-1-922069-25-2 The mission statement should reflect the value system of the owners religious beliefs There is a greater chance of success if employees embrace the religious beliefs that guide the business In general, religion influences business practices 4.030 0.402 1.459 0.834 0.361 0.986 The Chi Square test was used to compare the influence of religion on family-owned businesses across the three countries. The results show significance (at the 5% level) in only two areas: (i) successful businesses are guided by a set of religious beliefs [ (2, N = 208) = 10.136, p =0.038] and (ii) making a profit is the most important component in running a business [ (2, N = 206) = 13.571, p=0.009] (see Table 4) A triangulation of the data from the questionnaires and the focus groups shows a consistent theme: successful businesses are guided by a set of religious beliefs. However, religion does not and should not influence “the main goal of the business” making a profit. Further, business must not abandoned “family and religion” in the pursuit of profit. The focus groups captured a wide range of views on the extent of the influence that religion has on the family business, as expressed in the following sample of quotes4 (clarification of what is meant is in italics and inserted in parenthesis). “All truly outstanding businesses have „religion‟ in them.” “I believe that religion informs the values, and values is what helps the business to move on with a cause even when in the current circumstances it doesn‟t seem like you are able to make it through, or make a profit” “We‟ve (the family business) never brought in a culture of religion in the work place. I don‟t know if that is positive or negative, but you ask the question who you are and your value system is also part of your belief system, you can‟t separate one from the other and so who you are and wherever you go that is your spiritual creed.” “Well, yes because the way I understand religion is that religion speaks about two things right and wrong and what is right is right and what is wrong is wrong and that is what I live with, it doesn‟t matter your religion, all religion teaches the same thing.” “We‟re (dominant family in the business) Islamic so we go to mosque on Friday, and whoever is not Muslim we respect their religion as well. We would say there is a system but not everybody might follow so it depends on the individual and who will follow.” “I believe in the Koran and I believe in the sayings of the prophet Muhammad, and one of the things it says is “settle the wage of the labourer before the sweat dries” and in the history of our company no employee has ever been paid late because I was not there, if I‟m not there the cheque will be signed before I leave because I believe in what the prophet says to make sure you 6 Proceedings of 21st International Business Research Conference 10 - 11 June, 2013, Ryerson University, Toronto, Canada, ISBN: 978-1-922069-25-2 pay your employees on time so if you ask about religion (that is how religion affects the family business).” Honesty is an important influencing variable in the success of family businesses, but not necessarily a function of one‟s religion or religious beliefs. However, there is a difference in attitude towards employment between Christian-based and Muslimbased family businesses. Muslims are willing to employ persons from other religions, Christians indicated otherwise. There was also the revelation that religion is one motivation to start a family business. One of the ways to maintain religious "purity" is to start a family business and employ both family and members of the same "faith" in the business. Doing this will minimise the need to compromise religious beliefs such as working on Sabbath, missing Friday prayers, or selling products that are in conflict with their particular religion. 6. Discussions and Conclusions The main findings show some consistency with the view that religious values influence the activities of businesses (Miller and Ewest, 2010). However, the finding that honesty in business is not necessarily a function of religion or a set of religious beliefs seems inconsistent with the level of influence of religion on FOBs across the three countries and also seems to challenge the widely held view that business ethics are a function of religious beliefs (see Calkins, 2000; Fernando and Jackson, 2006; Herman and Schaeffer, 1997 and Webley, 1997). While there is little evidence from the data to support the view that ethical behaviour in FOBS in the three countries is influenced by religion (Longnecker et al., 2004 and Fernando and Jackson, 2006), the findings do not necessarily negate the influence of religion in the overall honest behaviour in the FOBs. The findings seem more to suggest that religion is not a necessary and sufficient prerequisite for honesty in family-owned businesses across the three countries; notwithstanding the views expressed by Hylton (2002) that religion is deep-rooted among Caribbean people. The consistency of views across the religions in the region is however in concert with "The Golden Rule" (see Brammer, Williams and Zinkin (2007). In contrast to our expectations, only two areas were shown to be significant across countries. Anecdotal evidence and the work of Hylton (2002) on the importance of religion in the lives of Caribbean people, pointed to more areas being significant across the three countries. Notwithstanding these findings, we believe that the combination of the data from the questionnaire and the focus group helped to answer the research questions: (i) what is the influence of religion on family-owned businesses in the English Speaking Caribbean? (ii) is there any difference in the influence of religion across countries in the English Speaking Caribbean? That is, the data shows that though there is some form of influence of religion on FOBs in the three countries, there is no significant difference in the influence of religion on FOBs across countries. Extrapolation beyond the three countries might be hindered by the limitations of the study. These include the inadvertent use of one item to measure two constructs (religion and FOBs), the difficulty in assessing the overall accuracy of people‟s responses to religious questions (Iannaccone, 1998) and the non-proportional 7 Proceedings of 21st International Business Research Conference 10 - 11 June, 2013, Ryerson University, Toronto, Canada, ISBN: 978-1-922069-25-2 sampling of religions to reflect the true distribution of religions across the English Speaking Caribbean. Further, though the three countries covered represent about 70% of the independent English Speaking Caribbean and though there were common themes across the three countries, other parts of the Caribbean might have nuances not captured. Notwithstanding the limitations, the findings provide a worthwhile platform in gaining useful insight on the influence of religion on family businesses in the English Speaking Caribbean. The study has established a platform for investigation of the overall economic and social impact of religion on FOBs in the boarder Caribbean and in other countries. The study is also the first empirically-based study on FOBs across the English Speaking Caribbean. The study therefore adds to the body of research on religion and business and should form an important input to policy formulation for FOBs in the English Speaking Caribbean. Finally, the study has established a platform for future work on religion-related issues and their impact on family businesses in the Caribbean and other emerging economies. End Notes 1. http://www.guardian.co.uk/world/datablog/2010/feb/01/united-nationspopulation-world-data 2. The English Speaking Caribbean is the term used in this paper to refer to the independent Anglophone Caribbean countries, formerly referred to as the British West Indies. 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American Journal of Economics and Sociology, 524. pp. 433-445. 10 Proceedings of 21st International Business Research Conference 10 - 11 June, 2013, Ryerson University, Toronto, Canada, ISBN: 978-1-922069-25-2 APPENDIX Religion and Business across 3 Countries* Country Disagree Neutral Agree Your religious beliefs should be separated from the business Jamaica 39.1 12.0 48.9 Barbados Trinidad and Tobago 48.8 18.6 32.6 34.7 27.8 37.5 Successful business are guided by a set of religious beliefs Jamaica 49.5 21.5 29.0 Barbados Trinidad and Tobago 30.2 27.9 41.9 27.8 34.7 37.8 Business that are guided by a set of religious beliefs have a higher set of ethics Jamaica 31.2 21.5 47.2 Barbados Trinidad and Tobago 23.3 25.6 51.2 16.9 26.8 56.3 Abiding by a set of religious beliefs is more important than making a profit Jamaica 45.2 31.2 23.7 Barbados Trinidad and Tobago 30.2 46.5 23.2 27.5 46.4 26.1 Making a profit is the most important component in running a business Jamaica 9.7 11.8 78.5 Barbados Trinidad and Tobago 11.6 37.2 51.2 14.3 20.0 65.7 Being honest with employees and customers is more important than making a profit Jamaica 10.8 19.4 69.9 Barbados Trinidad and Tobago 7.0 25.6 67.4 12.7 25.4 62.0 The mission statement should reflect the value system of the owners religious beliefs Jamaica 42.2 25.6 32.2 Barbados Trinidad and Tobago 39.5 30.2 30.2 39.1 39.1 21.7 There is a greater chance of success, if employees embrace the religious beliefs that guide the business Jamaica 34.4 28.0 37.6 Barbados Trinidad and Tobago 37.2 32.6 30.2 38.2 32.4 29.4 In general, religion influences business practices Jamaica 33.7 28.3 38.0 Barbados Trinidad and Tobago 30.2 30.2 39.5 32.9 31.4 35.7 The percentage may not always sum to 100% due to rounding error 11