Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 Women on Boards And Company Financial Performance: A Study of Malaysian Smes Ilhaamie Abdul Ghani Azmi and Mary Ann Barrett Most studies of corporate diversity in Malaysian firms have focused on publicly listed companies and none on the SMEs. Thus, this study discusses ways further evidence may be gained about the effects of having female directors on the boards of unlisted Malaysian SMEs. Key words: corporate governance, diversity, firm performance, gender, Malaysia, SMEs Introduction Malaysia, a southeast Asian country, has a population of 29.3 million (MWFCD, 2012), a Gross Domestic Product (GDP) of 278.7 USD billion (World Bank, 2011) and an unemployment rate of just under 4 percent. Women constitute nearly half of the Malaysian population and workforce. More of them than men have first degrees, although more men than women have postgraduate qualifications (MWFCD, 2012). However, women are under-represented on corporate boards. Zainal, Zulkifli and Saleh (2013) found little change in the presence of women directors over the five year period which reflects a slow progress in board diversity in Malaysia. Firms with women director tend to have more directors on the board, a greater proportion of Malay directors, family directors on board and lower profitability. Table 1 shows some representative statistics about female board membership in Malaysia. Table 1: Indicators of female board membership in Malaysia Type of corporate entity Percentage of women on board Financial institutions Insurance firms 100 largest domestic companies Companies listed on Bursa Malaysia Government-linked companies (GLC) 6 7 7.8 7.6 8.8 The rate at which women are represented on boards lags behind Singapore, Australia, China, Thailand and New Zealand (issuu.com/nuslkyschool/docs/wpla). The dominant reason for this has been claimed to be women’s commitment to their families and their preference not to work long hours (Amran, 2011). In an effort to change this situation, in Ilhaamie Abdul Ghani Azmi of Islamic Studies, University of Malaya, Malaysia. Email:amieazmi@um.edu.my, ilhaamie@uow.edu.au Mary Ann Barrett, Faculty of Commerce, University of Wollongong, Australia. mbarrett@uow.edu.au 1 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 June 2011, the Malaysian government established a goal of 30 per cent female board membership by 2016 following the success of 30 per cent quota of female in senior positions in public sector (SCM, 2011). The inconclusive state of knowledge about the impact of the women directors’ on firm performance, especially in Malaysian SMEs, is the impetus for this study. We will explore previous research further in the literature review section. Focusing on gender diversity in an emerging economy is also important as this has the potential to provide insights about how cultural, economic and social attributes shape the impact of women’s presence on boards (Abdullah, Ismail and Nachum, 2013). Background of the study Most Malaysian companies (70%) are family controlled firms. They form an essential part of the Malaysian economy and contribute more than half of Malaysia’s GDP. Many Malaysian family firms evolved from small enterprises and later became giant conglomerates. About 85 per cent of the membership of these companies’ boards are family members (Way and Ismail, 2012). Many large family firms have been listed on the Bursa Malaysia (formerly known as Kuala Lumpur Stock Exchange) (KLSE). Several previous studies of family businesses in Malaysia seek to establish a relationship between specific corporate governance mechanisms and firm performance (see for example Bolbol, 2012; Shukeri, Ong and Shaari, 2012; Marimuthu and Kolandaisamy, 2009; Amran and Che Ahmad 2009; Wan Yusoff, 2010; Zainal Abidin, Mustafa Kamal and Jusoff, 2009; Abdullah, 2004). A similar research effort has been made with GLCs (see Abdul Hamid, 2011). However, studies on corporate governance and performance in Malaysian SMEs are still in their infancy. The reason could be the lack of research data on SME performance, as SMEs do not normally publish annual reports. Accordingly, this study focuses on SMEs, where women are more likely than in large firms to be owners and/or board directors (Amran, 2011). Firm size, age, type of industry and level of technology will be the control variables; financial performance will be the dependent variable. Given the lack of data about SMEs’ financial performance, subjective measures of financial performance will be used, following O’Regan (2000). Economic Contribution of Malaysian SMEs SME companies in Malaysia can be categorized into three groups, micro, small and medium enterprises, depending on the number of employees and the firm’s annual turnover. SMEs companies contribute significantly to the economy, but this contribution, estimated at 4.5-5.0 percent in 2013 (Haron, Ismail, Yahya, Abdul Khalid and Ganesan, 2010), is still small. Nevertheless, SMEs are expected to record a steady growth pace of 6.5 - 7.0%, mainly driven by the development of the services sector and increasing domestic demand (www.smecorp.my). 2 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 Literature review Boards of directors are the strategic leaders in the organization as they make strategic decisions and set its strategic directions. On an intuitive level, board effectiveness can be seen important to organizational performance. To operate effectively, these boards have been argued to require cognitive and demographic diversity, including gender diversity, so that directors can best carry out their roles and tasks (Maran and Kolandaisamy, 2009; Zainal, Zulkifli and Saleh, 2013; MDDB 2012). 1. Effects of Diversity on Boards 1a. Gender Women have been argued to exhibit important characteristics necessary for good governance. Specifically, they have been argued to be meticulous, risk averse, skilled in accounting and finance, and good decision-makers. Consequently, HR directors should prepare women for leadership positions and ultimately make more women available to be appointed to boards (Nadarajah, 2012). In board meetings, women are said to listen more openly to the other speakers, to attend to the needs of others, to offer respect and consideration, and to help the group to identify mutually satisfactory compromises to solve delicate problems. This is said to be due to women’s cooperative, polite, sympathetic, and empathetic qualities (Konrad, Kramer & Erkut, 2008). According to agency and resource dependency theory, women directors behave differently from their male counterparts, and their presence changes board behaviour as they are said to provide better monitoring and advisory services. Findings from boards in Finland support these arguments. For example, Virtanen (2012) found that female directors took more active roles on boards and used power more than male directors. Studies show that performance effects attributable to the presence of women on boards vary across industries and are more substantial in industries where women play a major role as consumers and employees (Abdullah, Ismail and Nachum, 2013). Thus, the relationship between women’s representation on corporate boards should be more substantial in SMEs as it has been found in the USA that lower percentages of women directors are found in large or hi-growth and high potential firms (Nelson and Levesque, 2007). Having women directors can be easily linked with the interests of stakeholders in SMEs, including justice issues which are frequently linked to diversity. Having more women on boards should therefore, increase the reputation of the company (LukerathRovers, 2011). Abdullah, Ismail and Nachum (2013) found a positive and significant relationship between the presence of women directors and firms’ accounting performance as measured by ROA. They attributed this to women’s distinctive managerial styles. In Malaysia, women also bear an equal financial burden with men to bring up their families which empower women to make important decisions. Lukerath-Rovers (2011) found that firms in the Netherlands with women directors perform better in terms of ROE than firms without women on their boards. This may be because board gender diversity leads to consideration of a greater range of perspectives and therefore, boards reach better decisions. Bathula (2008) found a positive and significant relationship between 3 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 gender diversity and firm performance in New Zealand. Similarly, Campbell and Vera (2009), who studied the effect of women on the boards of Spanish firms, found positive short term (stock market) impacts and positive long term impacts (firm value). However, some studies in Malaysia found no significant relationship between the gender of directors (especially female gender) and firm performance (see for example Bolbol, 2102; Ramli and Esa, 2012; Shukeri, Ong and Shaari, 2012; Mohamad, Abdullah, Mokhtar and Nik Kamil, 2010; Maran, 2009; Maran and Indraah, 2009). This could be due to differences in national and corporate cultures (Maran and Indraah, 2009). A study in another developing country, Pakistan, also did not find any significant relationship between board gender diversity and firm performance measured as economic value added (see Yasser, 2012). Minguez-Vera and Lopez-Martinez (2010) also found no significant relationship between the presence of women on boards in Spanish SMEs and firm performance measured as ROA. Furthermore, Haslam, Ryan, Kulich, Trojanowski and Atkins (2010) found no relationship between the presence of women on the boards of UK firms with the firms’ accounting performance measured as ROA and ROE. Similarly, in the USA, Adams and Ferreira (2009) found the average effect of gender diversity on firm performance to be negative. Our first hypothesis is that: H1a: There is a positive and significant relationship between the presence of women on boards and the performance of Malaysian SMEs. 1b. Proportion of women to men on corporate boards Critical mass theory suggests that, the impact of a subgroup becomes more pronounced when a certain gender threshold is reached. This is because when there is only one woman on a board, she is regarded as a token. Moreover, her opinions tend to be regarded as representative of all women (Lukerath-Rovers, 2011). Researchers have been arguing about the number of women on the board that is needed to lift board performance. They have concluded that having three or more women on the board could result in better decision making than if only one woman is on the board. A sole female director would feel that she is a token, and would find it very hard to be heard and to convince male directors of her viewpoint. Finally, because meeting issues are often discussed outside formal meetings, women who do not go in for golf, smoking and drinking tend to be excluded. When the board has more women, it is more dynamic, supportive, and collaborative, and women feel freer to discuss their views and to socialize together (Konrad, Kramer and Erkut, 2008). In general, perceive influence and information sharing increase with an increase number of women on a corporate board (Elstad and Ladegard, 2010). There is only one study in Malaysia that has found significant and positive relationship between higher numbers of women directors and discretionary accruals (Buniamin, Johari, Abdul Rahman and Abdul Rauf, 2012). A study in Bangladesh, another developing country, also found better performance in firms with a higher proportion of 4 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 women on the board (performance was measured as Tobin’s Q and ROA) (Mutakkin, Khan and Subramaniam). In the Netherlands, Lukerath-Rovers (2011) found that firms with one or more women directors achieve a higher ROE than firms without women on their boards. However, Torchia, Calabro and Huse (2011) found a significant and positive relationship with firm innovation in Norway only when three or more women were board members. Similarly, Joecks, Pull and Vetter (2012) in Norway also found that firms will achieve a higher ROE only when the board is ‘balanced’, i.e. it consists of 30 percent women. Erhardt, Werbel and Shrader (2003) also found a positive and significant relationship between board gender diversity (measured as a percentage of women directors) with USA firms’ financial performance (measured as ROA and ROI). Minguez-Vera and Lopez-Martinez (2010) found for Spanish firms that the positive effect of women directors increases with the proportion of women directors. This result suggests that increasing the number of women on boards is both necessary for social justice and protects the interests of shareholders. Women bring a different style to board tasks and better environmental adaptation. This is a very important result for SMEs that typically face a highly competitive market environment. In Malaysia, Ahmad Zaluki (2012) found that companies with more female board directors experience ‘less underperformance’ than those with fewer women. She attributed her findings to the possibility that Malaysian companies are focusing on developing Malaysian women for leadership positions within the firm rather than choosing them as board members. Lukerath-Rovers (2011), who studied corporate boards in the Netherlands, found few companies appoint a greater proportion of women than men to corporate boards. She concluded that country context was not an issue to the proportion of women on boards. In Sri Lanka, women directors are typically silent directors, and are thus seen as tokens whose presence makes little impact. This may explain why the study did not find any significant relationship with firm value measured as Tobin’s Q (Wellage and Locke, 2012). Similarly, in the USA, Carter, D’Souza, Simkins and Simpson (2010) did not find any significant relationship between the proportion of women directors and the firm’s financial performance measured as ROA and Tobin’s Q. However, Matlala (2011), defined board gender diversity in South Africa as existing on boards that comprise 25 percent or more female directors. Matlala did not find any significant relationship between board gender diversity and financial performance measured as ROE and ROA. We hypothesize that: H1b: There is a positive and significant relationship between a higher proportion of women on boards and firm performance in Malaysian SMEs. 1c. Ethnicity Malaysia has a diverse population drawn from three main ethnic groups: Malay, Chinese and Indian. As a result, Malaysia is characterized by a diversity of religious beliefs, customs, rituals and languages. This national diversity could be translated into diversity on corporate boards. Having an ethnically diverse board could enhance firm 5 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 performance because diversity forces directors to express their ideas clearly and logically, which in turn enhances the quality of decision making. Moreover, an ethnically diverse board is forced to be creative and innovative to manage relationships with its stakeholders ((Maran and Indraah, 2009). According to Wan Yusoff (2010), board diversity improves decision making, policies and procedures, and business networking. Some studies in Malaysia have found a positive and significant relationship between board ethnicity and firm performance (for example Shukeri, Ong and Shaari, 2012; Maran & Indraah, 2009). The representation of ethnic groups on boards does not reflect their presence in Malaysia’s population, with Malaysian Chinese directors accounting for 58% of directors on corporate boards while Bumiputera (the indigenous ethnic population of Malaysia) account for about 38 per cent (Wan Yusoff, 2010). Zainal, Zulkifli and Saleh (2013) found little change in the representation of foreign directors over a five year period, which reflects slow progress in achieving board diversity in Malaysia. Abdullah, Ismail and Nachum (2013) found a predominance of Malaysian Chinese in business in Malaysia and on the boards of Malay companies. Reasons posited for the lack of ethnic diversity on boards include control by family members or race based political parties, and the effects of groupthink that leads to excessive homogeneity in decision-making teams. Female directors are more likely to come from the dominant ethnic group in Malaysia (Hong Kong Changes and Clearing Limited, 2012). Some studies have found no relationship between ethnic diversity and firm financial performance in Malaysia (Maran and Indraah, 2009; Bolbol, 2102, Abdullah, Ismail and Nachum, 2013), a result that reflects findings in the USA (Carter, D’Souza, Simkins and Simpson, 2010). Nevertheless, heterogeneity is crucial for firms’ long term survival both locally and internationally (Maran and Indraah, 2009). Furthermore, Ahmad Zaluki (2102) found that companies with a higher proportion of foreign ethnic female board directors experience ‘less underperformance’ compared to the effects of female representation on the board alone. We hypothesize that: H1c: There is a positive and significant relationship between foreign women on board and performance in SME companies in Malaysia. 1d. Age Age is argued to be linked with maturity. The older the person is, the more mature she is thought to be, which would result in a better quality of decision making owing to a higher level of skills gained throughout the working years. Studies in Malaysia such as Wan Yusoff (2010) have found that the majority of the directors in Malaysia are more than 60 years old. Wan Yusoff also found that age contributes to the effectiveness of Malaysian PLC boards. Furthermore, Poon, Yap and Lee (2013) found a relationship between the presence of senior directors and firm performance. This is because senior directors are more knowledgeable, creative and innovative. Virtanen (2012) found in Finland that female directors are on average younger than male directors, which would 6 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 tend to mean that the benefits of female board members’ wisdom and experience would be less evident. We hypothesize that: H1d: There is a positive and significant relationship between a higher average age of women directors and the performance of Malaysian SMEs. 2. Cognitive diversity Intuitive boards should benefit from a diverse mix of knowledge, background and expertise among their members. To perform better, companies need women (and men) directors who possess the right competences i.e. knowledge, skills and experience, to contribute to board decision making. According to the MCCG code in 2012, the competences of board members should be formally assessed to ensure that individual directors have the right character, values and skills for specific situations (SCM, 2011). 2a. Knowledge In Malaysia, a higher proportion of women than men hold first degrees. Thus, Malaysian women are educated and knowledgeable. This is a similar situation to Finland (Virtanen, 2012). Wan Yusoff (2010) found that relevant knowledge and educational qualifications are integral components of the effectiveness of Malaysian PLC boards. Meanwhile, studies on corporate governance in Malaysia such as Buniamin, Johari, Abdul Rahman and Abdul Rauf (2012) did not find any relationship between board members’ competency, measured in terms of professional education in finance and accounting, with higher discretionary activities by the board. Studies in New Zealand such as Bathula (2008) also found that having directors with PhDs was negatively related with firm performance. We hypothesize that: H2a: There is a positive and significant relationship between educated women on the board and performance in SME companies in Malaysia. 2b. Skills and training The Women Director Programme (WDP) in Malaysia has introduced programmes to train women directors to ensure that they possess the right skills and to give them some exposure to directorship tasks. Moreover, public listing requirements for Malaysian firms state that companies must continuously evaluate and determine the training needs that are relevant to their directors. It requires board members to disclose the training programmes they have attended in the annual report and to state the reasons for nonattendance. Wan Yusoff and Armstrong in 2012 have found that the most important skills directors should possess are financial and accounting skills, while Wan Yusoff (2010) found that technical skills especially in business and management are the most important. She 7 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 also found that relevant skills are an integral component of the effectiveness of Malaysian PLC boards. However, according to Talmud and Izraeli (1999), women directors in public traded corporations in Israel are more likely than men to be concerned with not having adequate skills for serving on the board. Thus, they feel a greater need to prove themselves constantly. We hypothesize that: H2b: There is a positive and significant relationship between skilled women on the board and performance in SME companies in Malaysia. 2c. Experience To be selected as a board director requires experience, and making good decisions also requires experience. Most board directors in Malaysia have less than nine years’ board experience (Securities Commission Malaysia, 2011). Wan Yusoff (2010) found that only about 3.5 percent of independent directors are women while the majority of women directors are retired government officers. She also found that experience in corporate management is an integral component of the effectiveness of Malaysian PLC boards. Furthermore, Poon, Yap and Lee (2013) state that there is a relationship between firm performance and directors’ seniority. We hypothesize that: H2c: There is a positive and significant relationship between the level of women directors’ board experience and the performance of Malaysian SMEs. 3. Remuneration Remuneration is often argued to be essential to people’s motivation to work hard. It has been found that women directors are paid less than male directors, because Malaysian employment law does not prevent employers from paying lower wages to women for equal work (Ahmad Zaluki, 2012). However, Buniamin, Johari, Abdul Rahman and Abdul Rauf (2012) did not find any relationship between directors’ remuneration and higher discretionary activities by the board. This could be because independent non-executive directors are underpaid at RM600-RM3000 per day whereas they should be paid between RM4,000 and RM5,000 per day if their remuneration is to match that of their executive colleagues on the board. Underpayment could impede the role of independent directors in executing their tasks and responsibilities. We hypothesize that: H3: There is a significant and negative relationship between women directors’ remuneration and the performance of Malaysian SMEs. 8 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 4. Role Duality Amran and Che Ahmad (2009) state that 70 per cent of Malaysian businesses are family owned and that these businesses make the largest contribution to Malaysian GDP. Studies have found that family owned businesses have enjoyed greater improvement in performance than non-family businesses, an effect thought to be due to the strong values associated with family companies. Moreover, family owned businesses typically appoint a substantial number of family members to the board of directors. Way and Ismail (2012) point out that 40.4 percent of family Malaysian companies have only one shareholder. Wan Yusoff (2010) found that the majority of publicly listed companies that practice role duality are Chinese companies, a consequence of the fact that most Chinese companies are family businesses. We would expect to find the same phenomenon in SMEs as most of them are family businesses. In addition, they are less structurally complex, so their boards could be expected to operate in a less formal way and to exercise less control. Furthermore, share ownership is usually more concentrated in SMEs (Minguez-Vera and LopezMartinez, 2010). Thus, women directors, where they are appointed, may owe their position of duality to their membership of the owning family. This is in contrast to publicly listed companies where there is greater likelihood of separation between CEO and the board. An agency theory perspective suggests that being simultaneously CEO and chair of the board could adversely affect performance as female (and male) directors would face conflict in fulfilling both roles and this would reduce firm performance (Yasser, 2012). Moreover, CEOs who also chair the board have more power to ensure their wealth accumulates than do minority shareholders. Furthermore, they have more power to select the directors that they want, leading to a tendency for them to select directors that they favour regardless of these directors’ performance. The MCCG recommended in 2012 that there should be separation of the roles of chairman and CEOs to ensure an appropriate balance of power on boards Moreover, some studies in Malaysia have found a significant and negative relationship between CEO/role duality and performance measured as dividend payout (Bolbol Islam, 2012), In contrast, Bathula found CEO duality to be positively related to firm performance in New Zealand. On the other hand, the findings of Shukeri, Ong and Shaari (2012), Bolbol (2012), Abdul Hamid (2011), Zainal Abidin, Mustafa Kamal and Jusoff (2009), Abdullah (2004) and Daily and Dalton (1992) did not support this result. Thus, we hypothesize that: H4: There is a significant and negative relationship between women directors’ role duality and the performance of Malaysian SMEs. 9 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 5. Financial Performance Following O’Regan (2000) financial performance which is the dependent variable in this study is to be measured subjectively due to lack of publicly available quantitative data about financial performance of SMEs in Malaysia. Methodology Research Design This study is a quantitative study whereby data will be collected through questionnaires developed from elements of previous studies. The questionnaire will be posted on SurveyMonkey which will allow data to be gathered online. Unit of Analysis The targeted respondents of this study are members of the board of directors including the CEO or managing director, executive/insider directors and non-executive/outsider directors. Thus, individuals are the unit of analysis of this study. . Sampling design and Data Collection For this study, a simple random sampling technique will be used to obtain a sample of respondents. This will ensure that the findings will be generalizable to the whole SME population. The majority of SMEs in Malaysia belong to the service sector (90%), and 79.6 per cent belong to micro companies of which the majority are engaged in the wholesale, retail or repair sectors. Most service SMEs are located in Selangor. The service sector contributes the most to employment in Malaysia (SMECORP, 2011). This is in line with the observation that women are more often employed in the service sector, in labour intensive industries, or in women’s products industries than in manufacturing and diversified industries (Farrell and Hersch, 2005). Furthermore, to ensure that this study will get responses especially about firm performance, the questionnaire will be distributed only to the private limited companies (18.4 percent of Malaysian SMEs) and partnership companies (8.5 percent of SMEs) (SMECORP, 2011). Data Measures Three dummy variables will be used to indicate the gender diversity of the board of directors. The first dummy variable will be the board with no female directors. The second will be for boards with one female director and the third will be for boards with more than one female director. The first group (boards without women) will serve as the baseline or reference group. The second group will be coded as 1 for one female director and 0 for otherwise, and the third group will be coded as 1 for more than one female director and 0 for otherwise (Torchia, Calabro and Huse, 2011). Ethnic diversity will be measured by a dummy variable whereby firms that have one or more directors of foreign ethnicity will be respectively coded as 1, while firms that have no directors of foreign ethnicity will be coded as 0 (Zainal, Zulkifli and Saleh, 2013). 10 Proceedings of 3rd Global Accounting, Finance and Economics Conference 5 - 7 May, 2013, Rydges Melbourne, Australia, ISBN: 978-1-922069-23-8 The following corporate governance variables will be included in this study. Age will be coded as 1 for more than sixty years old and 0 for others. Knowledge and skill will be measured by level of highest education qualification, while experience will be measured by number of years working as directors. Remuneration is measured by the amount of allowances received from the company. Role duality will be measured by 1 for a female CEO and 0 for female CEOs who are also chairs of the board. Board size will be defined as the logarithm of the total number of directors (Wellalage & Locke, 2012). The control variable, firm size, will be determined by firm total assets, while firm age will be defined as the number of years of firm operation (Maran and Indraah, 2009). Type of industry will be coded as 1 for service and 0 for others, and level of technology will be coded as 1 if the company has an IT system and 0 if it does not. Financial performance, the dependent variable in this study, will be measured subjectively by using Likert scale following O’Regan (2000). Conclusion One of the contributions of this study will be that it focuses on Malaysian SMEs whereas most previous evidence in Malaysia and elsewhere concerning the relationship between boards and firm performance has been taken from listed firms. SMEs are very important in Malaysia because of their number and their contribution to employment. The study’s second contribution will be through the use of perceptual measures to assess financial performance in Malaysian SMEs. Meanwhile, the third contribution would be the testing of the critical mass theory in Malaysia’s context. References Abdul Hamid, A (2011), Network governance in GLCs and NGLCs in Malaysia, Journal of Financial Reporting and Accounting, Vol. 9, No. 1, pp. 54-73. Abdullah, SN 2004, Board composition, CEO duality and performance among Malaysian listed companies, Corporate Governance, Vol. 4, No. 4, pp. 47-61. 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