Speech Quality in eCall Systems eCall and Voice Quality – The forgotten Dimension ITU-T The Future Networked Car 2014 H. W. Gierlich, F. Kettler The eCall system architecture in a car GPS (GLONASS) receiver 3GPP TS 26.267 MSD IVS (minimum set of data) (in vehicle system) information source data modem Speech Codec Radio Link Hands Free Hands-Free for eCall ? Gierlich, Kettler © HEAD acoustics GmbH eCall and Voice Quality 2 1 Speech Quality in eCall Systems Standards for Voice Quality in Car Hands-Free VDA Specification for car hands-free systems since 2001 – targeted to narrow-band integrated car hands-free ITU-T P.1100: Narrowband hands-free communication in motor vehicles since 2008 – targeted to integrated, after-market car hands-free & headsets ITU-T P.1110: Wideband hands-free communication in motor vehicles since 2010 – targeted to integrated, integrated after-market after market car hands-free hands free & headsets ITU-T P.VSSR : Subsystem requirements for automotive speech services work ongoing since 2010 – targeted to integrated car hands-free Gierlich, Kettler eCall and Voice Quality 3 Parameters Considered in Present Standards Speech Quality Sending Echo Performance Double Talk Performance Gierlich, Kettler © HEAD acoustics GmbH Speech Quality Receiving Speech Quality Switching Performance Background Noise Performance eCall and Voice Quality 4 2 Speech Quality in eCall Systems What is Different, what is Missing for Emergency Call Systems Speech Intelligibility Sending Speech Intelligibility Receiving Speech Quality Sending Echo Performance Double Talk Speech Quality Receiving Speech Quality Double Talk Performance incl. Performance Intelligibility in DT Gierlich, Kettler Switching Performance Background Noise Performance eCall and Voice Quality 5 The Acoustical Situation in a Car Sending – speech pickup by the microphone Receiving – speech reception by the passengers p g Coupling between loudspeaker and microphone Background Noise – pickup by the microphone Background Noise – in addition to speech in receive Gierlich, Kettler © HEAD acoustics GmbH eCall and Voice Quality 6 3 Speech Quality in eCall Systems Potential System Constraints for eCall Systems Costs – eCall systems should be produced at minimum costs Reliabilityy – eCall systems should be mostly of the car y y independent p systems Component limitations Potential “one box” design with small loudspeaker No advanced microphone technology due to cost and space requirements Limitations in system placement Need to be integrated into the car design during the design phase General acoustical difficulties in a car cabin Gierlich, Kettler eCall and Voice Quality 7 The Different Parameters Influencing the Quality of eCall Seech Services Relevance to eCall speech services Parameter in present standards • • Delay Frequency Response Loudness Ratings Distortions System noise Out of Band signals Terminal Coupling Loss Background noise performance Echo p performance Double talk performance Switching performance Comfort noise insertion • Probably less important Should be targeted to intelligibility Important basic parameter Probably less important Less important if below certain limits Less important if below certain limits Probably less stringent requirement sufficient Important information in the background noise should be preserved Probably less stringent requirements needed Important due to less disciplined conversation Important due to less disciplined conversation Less relevant • Speech Intelligibility • Most important, new tests required • • • • • • • • • • • Gierlich, Kettler © HEAD acoustics GmbH • • • • • • • • • • eCall and Voice Quality 8 4 Speech Quality in eCall Systems Main Impact on Testing and Requirements for eCall Speech Services • Speech Intelligibility • In sending probably no objective methodology available • In receiving ece g tthe e app application cat o o of e existing st g methods et ods needs eeds to be studied stud ed Frequency response characteristics – masks need to be adapted Adjust loudness requirements in receiving to eCall situation Additional loudness rating requirements in sending for different positions in the car Echo loss requirements need to be revisited New focus in background noise situations: • High Hi h intelligibility i t lli ibilit with ith b background k d noise i • Preserve “naturalness” & “recognizability” of the background noise Preserve double talk capability as much as possible with special focus on intelligibility during double talk • • • • • • Gierlich, Kettler eCall and Voice Quality 9 Considerations for Speech Intelligibility Testing in eCall Systems • Speech Intelligibility in receiving • More “classical” situation – similar to speech intelligibility in rooms • Potential application of existing methods such as • • • • SII (speech intelligibility index) index), STIPA (speech transmission index for public address systems) RASTI (rapid speech transmission index) Speech Intelligibility in sending • No well performing objective test method available • Performance evaluation potentially possible using “second order” parameters such as • • • Optimized frequency response characteristics, Evaluation of switching and double talk performance with focus on speech intelligibility Consideration of eCall relevant noise types Gierlich, Kettler © HEAD acoustics GmbH eCall and Voice Quality 10 5 Speech Quality in eCall Systems Potential Improvements: Speech Intelligibility - Example Improvement of Speech Intelligibility by Adapting Frequency Response Characteristics Modified response and resulting intelligibility + 20% Original response and resulting intelligibility *Gierlich: Sprachverständlichkeit beim Fernsprechen, 1988 Gierlich, Kettler eCall and Voice Quality 11 Background Noises in eCall Senarios analysis analysis dBSPPL(A) Spectrum avg. FFT Size:4096 Overlap:0,0% Hanning 100 90 80 70 60 50 40 30 20 10 0 p/dB[Pa] 0 -20 Noise Level left ear 69,3 68,2 right ear 73,8 -40 68,0 59,4 53,5 41,7 40,0 -60 60 36,4 33,9 -80 Car 130 kmh 20 Gierlich, Kettler © HEAD acoustics GmbH eCall and Voice Quality -100 Full Size Car 130 kmh binaural VW Touran, H ighway parking, windows closed VW Touran, H ighway parking, windows open Highway, Highway, Quiet street, Quiet street, windows open windows closed windows open windows closed 50 100 200 f /H z 1000 2000 5000 -120 10k 20k 12 6 Speech Quality in eCall Systems Considerations for eCall System Design Use/adapt low power designs from modern mobile phones Choose appropriate locations for the eCall system components (esp (esp. loudspeaker & microphone) Consider the integration of existing microphones/loudspeakers in the car for use in conjunction with the „one box“ eCall system … Gierlich, Kettler eCall and Voice Quality 13 Required Actions in Standardization Most efficient solution: develop a standard specifically targeted to emergency call systems Base work on existing ITU-T standards P.1100 and P.1110 Modify existing requirements and adapt testing procedures where needed Remove less relevant parameters Amend new standard by new parameters and testing procedures where needed – especially for speech intelligibility Potential home for the work: ITU-T SG12 – Q.4 dealing with „Hands-free communication and user interfaces in vehicles” ETSI TC STQ ….use this standard as baseline standard for emergency call systems Gierlich, Kettler © HEAD acoustics GmbH eCall and Voice Quality 14 7 Speech Quality in eCall Systems Dr.-Ing. H. W. Gierlich Dipl.-Ing. F. Kettler info@head-acoustics.de www.head-acoustics.de © Copyright HEAD acoustics GmbH © HEAD acoustics GmbH 8