Introduction Dr Jane Marshall Product Excellence using Six Sigma Module PEUSS 2012/2013 Introduction Page 1 People • Module tutor: Jane Marshall • Other tutors: – Ian James aero-engine control systems – Elliot Hirst IBM – Kim Stansfield PEUSS 2012/2013 Introduction Page 2 1 Learning outcomes • • • • • Understanding the Design for Six Sigma (DFSS) approach to product excellence Understanding the importance of capturing customer requirements and assessing compliance. Understanding the fundamental concepts of technical and business risk, its management, identification and reduction Recognising the wide variety of factors that need to be addressed when designing a product. Understanding appropriate tool to aid product design for reliability, life, maintainability, testability and environment. PEUSS 2012/2013 Introduction Page 3 Module outline • • • • • • • • Design for Six Sigma Define, Measure, Analyse, Design and Verify and associated tools. Translation of Voice of the Customer (VOC) to design requirements Quality Function Deployment Measuring Critical to quality characteristics using scorecards of key characteristics Design for X (X is life and reliability, manufacture and assembly, maintainability, testability) Identification of Technical and business risk Eliciting expert judgement of engineering concerns and developing project risk registers Failure Modes Effects Analysis and Fault Tree Analysis PEUSS 2012/2013 Introduction Page 4 2 Module Format • 1 week with pre-work – Follows DFSS DMADV methodology – Mixture of lectures, seminars, case studies, group work and independent learning – In-module group project – All notes and slides published on intranet for download PEUSS 2012/2013 Introduction Page 5 Assessment • In- Module Assessment – 30% – Project topic work • Post- Module Assessment – 70% – Questions handed out at the end of the module – 6 weeks to complete PEUSS 2012/2013 Introduction Page 6 3 Pre-teaching week timetable TIME DAY MONDAY 7th January 2013 9.00 - 10.30 10.45 - 12.30 Introduction to DFSS JM DFSS miniproject JM Mini-project Presentations JM Mini-project Presentations JM 12.30 1.30 1.30 - 3.00 3.15 - 4.45 Mini-project Presentations JM Mini-project Presentations JM TUESDAY 8th January 2013 WEDNESDAY 9th January 2013 THURSDAY 10th January 2013 FRIDAY 11th January 2013 Room IMC 004 PEUSS 2012/2013 Introduction Page 7 Group A PEUSS Timetable TIME DAY MONDAY 9.00 - 10.30 10.45 - 12.30 VOC Elliot Hirst VOC Elliot Hirst QFD Kim Stansfield QFD Kim Stansfield Design for X JM Reliability Testing JM FMECA JM Expert judgement Ian James 12.30 1.30 1.30 - 3.00 3.15 - 4.45 Risk Management Game JM Risk Management Game JM QFD Kim Stansfield QFD Kim Stansfield Life distributions JM Probability plotting JM FMECA JM FTA JM FTA JM Scorecards Ian James Lessons Learned JM Module Review and PMA discussion JM 14th January 2013 TUESDAY 15th January 2013 WEDNESDAY 16th January 2013 THURSDAY 17th January 2013 FRIDAY 18th January 2013 L U N C H Room IMC 114 PEUSS 2012/2013 Introduction Page 8 4 Group B PEUSS timetable TIME DAY MONDAY 21st January 2013 TUESDAY 22nd January 2013 WEDNESDAY 23rd January 2013 THURSDAY 24th January 2013 FRIDAY 25th January 2013 9.00 - 10.30 10.45 - 12.30 VOC Elliot Hirst VOC Elliot Hirst QFD Kim Stansfield QFD Kim Stansfield Design for X JM Reliability Testing JM FMECA JM Expert judgement Ian James 12.30 1.30 1.30 - 3.00 3.15 - 4.45 Risk Management game JM Risk Management game JM QFD Kim Stansfield QFD Kim Stansfield Life distributions JM Probability plotting JM FMECA JM FTA JM FTA JM Scorecards Ian James Lessons Learned JM Module Review and PMA discussion JM L U N C H Room IMC 114 PEUSS 2012/2013 Introduction Page 9 5