A D M IN IS T R A T IV E P O LIC IES A N D PR O C ED U R ES t • S u b ject Allegations • Effective P atp of E m p l o y e e M i s c o n d u c t 2.09 J u n e 29 ,— 1982 • Code • Approved OBJECTIVE T h e p u r p o s e of this policy is to clar i f y the p o s i t i o n of the City of C h a r l o t t e with r e g a r d to the h a n d l i n g of a l l e g a t i o n s of e m p l o y e e m i s cond u c t . POLICY It is the p o l i c y of the City of C h a r l o t t e that any alle g a t i o n of m i s cond u c t on the part of a City e m p l o y e e be p r o m p t l y and t h oroughly i n v e stigated, and that a p p r o p r i a t e action be t a k e n as soon as p o s sible b a s e d upon the re sults of the investigation. M i s c o n d u c t can include illegal, u n e t h i c a l or harmful, inappropriate, or o ther i m p roper actions by an employee, and such a l l e g e d e m p l o y e e m i s c o n d u c t must arise from or o c c u r d u r i n g the p e r f o r m a n c e of a s s i g n e d duties. P o l i c e Department sworn p e r s o n n e l are cove r e d by d e p a r t m e n t a l p o l i c i e s and are thereby e x c l u d e d f rom this policy, except as deter m i n e d by th e City Manager. PROCEDURE I. Responsibility A. for C o n d u c t i n g Investi g a t i o n s T h e d epartment h e a d has p rime r e s p o n s i b i l i t y for seeing that a p p r o p r i a t e i n v e s t i g a t i o n s are u n d e r t a k e n to deter mine if m i s c o n d u c t has occurred. This is for m a t t e r s that come to the attention of th e department head f r o m any source, including from wi t h i n the d epartment, from the C i t y Manager, citizens, or ot h e r sources. Th e department h ead ma y p e r s o n a l l y conduct the investigation, m a y u t i l i z e depa r t m e n t a l personnel, or may call upon pers o n s o u t s i d e the department (City M a nager's Office, P e r s o n n e l Depart m e n t , City A t t o r n e y ' s Office, or others) to assist. If the d e partment head or the C i t y M a n a g e r determines that special c i r c u m s t a n c e s exist w h i c h m a k e it inappropriate for the d e partmen t to conduct the in v e s t i g a t i o n , the City Ma n a g e r will d e t e r m i n e t h e ap p r o p r i a t e m e t h o d of investigation. In any case i n vo lv ing alle g e d criminal activity, the Police D e p a r t m e n t will be c o n s u l t e d im m e d i a t e l y and make investigations as appropriate. N o t h i n g in this p o l i c y n e g a t e s the responsibility and authority of the Per s o n n e l D e p a r t m e n t to investigate employee comp l a i n t s and grievances. Allegations of Employee Misconduct Page 2 II. B. The City Manager or his representative (which may include investigative resources outside the City government) will investigate any matter or alleged misconduct on the part of a department head or member of the City Manager's staff. The results of the investigation will be reported directly to the City Manager. As provided in the Code of Ethics, the City Attorney will investigate all cases of alleged violations of the Code of Ethics. C. In regard to alleged theft, the department head has prime responsibility for seeing that appropriate investigations are undertaken as soon as practical to determine if theft has occurred. Upon notification of alleged theft, the notifying source will be assured that a thorough investigation will be conducted and informed that should restitution be desired, written notification must be made in accordance with the attached procedure, Procedure for Handling Claims Against the C ity . Also, the Police Department and Legal Department will be notified immediately. The Police Department, upon notification, will determine appropriate investigation, if any. Written File The investigation of alleged misconduct will be accomplished in a way to establish a clear and well-documented written file revealing the results of the investigation. Except where provided by law, all file information concerning alleged misconduct of an employee is considered confidential; is not available for public scrutiny. The City Attorney’s Office should be consulted about specific file material and how it is to be treated under the public records law. Ill. Reports Reports resulting from investigation, including any disciplinary actions taken or proposed to be taken, are to be provided to the City Manager upon completion. Responsible Department: City Manager’s Office Page 2 of 3 PROCEDURE FOR PROCESSING CLAIMS AGAINST THE CITY 1. When a p e r so n has a c laim agai nst the City, City policy req uire s that wri tte n notice of the c laim be given to the C it y Council o r its designee. By r esolution, the City Council has designated the M ay o r, City M an ag er o r C it y A t t o rn e y as additional parti es to r e c e iv e notice of a c l a i m , 2. Once a c la im is r e c e i v e d , it is forw ard ed to the C it y A tto rn ey 's office w h e r e it is acknowledged and then fo rw a rd ed to the Insurance and Risk Managem ent A ge ncy f or transm itta l to the appro p ri at e i nsurance c a r r i e r . 3. The insurance co m pany then investigates the c l a i m , determ in es i f the City is liab le f o r the c laim and dependent upon its findings, e ith er pays o r denies the c laim . _ 4. If the claim is one f o r which the City has no i n s u ran ce c o ve ra g e, it w ill be investigated by a sta ff m e m b e r of the City Atto rney's office. Following the investigation, and dependent upon its find­ ings, the City A t t o r n e y ' s office w i l l recommend that the claim e ith er be paid o r denied. Claim s f o r $5, 000 o r l e s s a r e acted upon by the City M a n a g e r. C laim s in excess of $5, 000 m a y only be acted upon by the City Council. GENERAL INFORMATION When advising persons how to submit a claim , please encourage them to p r o v i d e as much i n fo rm ati on as possible in their w r i t te n notice. Dates, a d e s c r ip ti o n of what o c c u r r e d , the amount of damages being claimed, and copies of bills re la ting to the claim should be submitted as part of the w r i t t e n notice since they w i l l help in the investigation of the c laim . P l eas e do not le a v e the i m p r e s s i o n that all that is n e c e s s a r y in o r d e r to be paid is to submit a wri tte n no tic e. Pa ym ent of claims is not automatic; but instead depends e n t i r e l y on w hether or not the investigation re v e a l s that the C it y is legally liable f o r the damage o r injury that o c c u r r e d . The m e r e fact that damage w as incu rr ed o r that an inju ry re sulte d does not, in and of itself, m e a n that the City is liable. Page 3 of 3