1 ADDENDUM #4 for NEW REQUESTS FOR PROPOSALS TO DEVELOP AND OVERSEE COMMERCIAL ADVERTISING CONCESSION at CHARLOTTE DOUGLAS INTERNATIONAL AIRPORT for the CITY OF CHARLOTTE, NORTH CAROLINA Dated March 8, 2013 1. Term Q: The term of the agreement is for three years. Could it be moved so that the initial term is seven years? Q: Will the airport consider a concession 5 + 5 year concession term? Q: The current contract term is for “three years with two options of one year extensions”. As stated on page 5 of the RFP. Can the initial term for the Concession Agreement could be for seven years? A: In response to the three questions listed above, CLT will extend the term of the Concession Agreement to 5 years. Q: At what point will the potential one-year contract extensions be granted? Normal amortization of capital equipment is done on a straight-line five (5) year schedule, so if there are only three years in the Term, a Proposer would not be able to fully amortize its investment without sufficient time to know its potential extensions may or may not be granted. A: The extension of the term to a period of 5 years should address your amortization concern and under the new term there will not be any options for extensions. 2 2. Qualifications Q: You communicated a length of experience required for the general advertising, but in wifi, you didn’t really stipulate. I could’ve contracted with one of the top 15 airports last month, virtually have no experience, and still be qualified? It just seemed a little odd to me that you have an experience level for part of the advertising and not for the wifi portion as well. A: In its decision to not require a certain amount of years of experience for WiFi advertisers, CLT was contemplating the fact that it is a new and developing market and thus wanted to ensure that the RFP would generate a pool of competitive proposers. Q: Please consider expansion of the current Minimum Qualifications, as the Airport is limiting competition with its current restrictions. This decision effectively limits the number of proposals the Airport will receive, while prohibiting one specific newlyformed division with an executive leadership team which has well surpasses the experience and qualifications levels requested and a controlling interest company which greatly surpasses annual passenger levels well beyond the CLT minimum qualifications, including in the Charlotte local marketplace. A: In Section III, a. Experience, the RFP states, “If a company was formed within the last five years, then the controlling interest of ownership or management must meet these requirements.” CLT is changing that requirement to now state “If a company has a controlling interest of ownership or management that meet these requirements, then the company will be considered a qualified proposer.” CLT believes the change in this exception should expand our pool of potential proposers to a competitive number. Q: Page 13. The Eligibility requirements coupled with the mandatory pre-proposal attendance suggests that only 2 firms will be eligible to propose for Package A. Will the City of Charlotte eliminate the “the Top 15 airport” requirement? This will allow more firms to propose. A: To encourage a competitive proposal pool, CLT will extend “the Top 15 airports” requirement to “the Top 25 airports.” 3. Compensation Q: Will the Airport consider changing the MAG formula from the RPE method to a set first year amount and a growth method based on each year’s total airport fee payment? A: No, CLT wants its compensation model to be tied to the changes in enplanements. 3 Q: Please revise Attachment D, “10-Year Advertising Gross Revenue & Enplanement Summary” in order to provide the Calendar Year Annual Gross Revenues and Enplanements, since the Airport is requiring the Proposer to make projections based on Calendar Year Enplanements. So that all parties are using the same denominator in making their calculations, it should be understood that CY2012 Enplanements of 20,588,884, as notated in Addendum #1 issued February 15, 2013, is the number on which to base projections, and any Proposer utilizing a different number or method of projection should have reason to be disqualified. A: CLT is requiring the compensation for the Concession Agreement to be based on the most current Calendar Year enplanements, however, the contract will still be based on Fiscal Year Gross Revenues. CLT will not update Attachment D, however it will provide the past 10 Calendar Year enplanement numbers, listed below, for your own calculations and projections. Calendar Year Enplanements: 2003: 11,511,465 2004: 12,562,133 2005: 14,084,021 2006: 14,828,149 2007: 16,568,589 2008: 17,357,993 2009: 17,246,594 2010: 19,096,963 2011: 19,517,861 2012: 20,588,884 4. Existing Agreements Q: I noticed in the narrative you talk about advertising on the ATM’s. Is that part of this, not part of this; is that going to be separate? A: It is not part of this. Q: Will that (Bank of America Existing Agreement) go back out? I think it ends in December or something. A: That is a standalone contract and it is currently an exclusive with Bank of America for all of the ATM’s in our building. As part of that existing contract, there is a clause that provides a certain amount of advertising within the terminal building promoting those units. The ATM contract in no way will be changed or altered with regard to this new Advertising Concession. It is something that the new Advertising Concession will have to recognize. 4 Q: Does that ATM contract preclude other banks from advertising in the terminal? A: No. Q: About the Bank of America advertising locations, can you identify the locations they’ve been promised? A: There are no set locations for Bank of America advertising, as it relates to the ATM contract. Bank of America is promised free advertising equivalent to an amount not to exceed $161, 250 annually. The locations and cost of such will be negotiated between the selected proposer and Bank of America. Q: Given the unique attributes of the program, will the City of Charlotte consider maintaining a separate and direct contract with the provider of the Security Checkpoint Bins? A: Upon the expiration of the agreement with SecurityPoint Media, CLT does not plan on entering into another standalone agreement for checkpoint bin advertising. The decision to enter into a contract to advertise in the bins, or to manage the bin advertising, will be one for the selected proposer. However, the services SecurityPoint Media provides are highly valued by CLT and are viewed as a critical piece of our customer service. Q: Is there a time limit beyond which any of the current media vendors can sell advertising contracts/agreements, e.g. nothing may be sold beyond the anticipated start date of July 1, 2013, unless otherwise defined by the end date of the various existing agreements? A: Currently there are nineteen (19) advertising agreements that will extend past July 1, 2013 and will be assigned to the selected proposer. However, from this date forward, no other agreements may be sold that will extend past June 30, 2013. CLT will provide an updated list of these existing agreements including the type and exact location of the space sold, the end date of the contract, the advertiser, any advertising agency if applicable and how much each advertiser is paying for the space. This will be provided no later than March 15, 2013. Q: Will the Security Checkpoint Bins be reissued as a separate RFP after the expiration of the Security Point Media contract on November 2, 2013? Is the Airport aware the SPM has a patent on this product/system/service and that no other company may legally provide an alternative product without threat of legal action against them by SPM? A: Please see the answer to the question listed two above for how CLT plans on handling the SecurityPoint Media contract for advertising bins upon the expiration of their contract on November 2, 2013. 5 Q: In Attachment E, “FY 2012 Advertising Gross Revenue Summary”, and Attachment F, “Existing Advertising Agreements”, please break out the ATM Flat Fee, such that it does or does not include the Advertising Minimum credit of $161,250 of free advertising required. Who determines the value and location of the free advertising provided for in this arrangement? Is this an exclusive agreement by which other banks are prohibited from advertising at CLT? Will a new ATM concession be issued after December 31, 2013, or is this intended to become a part of the Proposers Exclusive Branding/Naming Rights in the Terminal Advertising Opportunities? Please identify the location of each of the displays currently listed as utilized by the different clients/vendors of existing agreements. A: The ATM Flat Fee shown in Attachment E is the amount of money paid to CLT from Bank of America for the exclusive right to be the provider for all the ATM’s on our property. This amount is not associated with the free advertising Bank of America receives as part of their contract. For information on the locations, please see the answer to the question listed four above. For information on if other banks can advertise please see the answer to the question listed five above. The Bank of America contract’s initial term goes until December 31, 2014 and also includes the option for two extensions for one year each. CLT does not foresee that becoming part of the selected proposers exclusive branding/naming rights at that time. The exact location of the type of advertising currently utilized as listed in Attachment F will be provided as part of the addendum providing the existing agreement details that will be published no later than March 15, 2013. Q: Are the Product Sampling, Floor Displays, Tabling Events with Brand Ambassadors and Exclusive Naming Rights (Examples 15-18) all part of the Airport Marketing Income (AMI) agreement? Is the same applicable to the Outdoor/Other examples of Business Valet Lobby and Branding/Naming Rights (Examples 4 and 6)? A: While Airport Marketing Income currently has the right to sell the type of advertising listed in the question above, their contract is non-exclusive, ends on August 18, 2013 and will not impact the selected proposer’s ability to also sell similar advertising. Q: Please confirm that all forward bookings (advertisements scheduled to run during the term of the new Agreement, but contracted prior to the start of the Contract) will become the Gross Revenue of the Successful Proposer and subject to the Percentage of Gross Revenue as defined in Attachment A. A: Yes, except for those agreements listed in Attachment F as Managed by CLT. CLT will provide an updated list of all existing advertising agreements that will extend past July 1, 2013 no later than March 15, 2013 by way of addendum. 6 Q: Please provide a current list of advertisers which includes the expiration dates and monthly rate. During the tour, we noticed advertisers which were not included in Attachment F: Existing Advertising Agreements. A: Advertising not listed in Attachment F, but which were observed on the tour, were not included because there agreements will not extend past July 1, 2013. Therefore, CLT will not provide a full list of current advertising where their contracts will not impact the selected proposer. However, CLT will provide an updated list of all existing advertising agreements that will extend past July 1, 2013 no later than March 15, 2013 by way of addendum. 5. ACDBE Q: Under 49 CFR 23.55(k), a concessionaire may not count the “build-out” or repair of facilities. When applied to the advertising industry, the Concessionaire may not count any dollars paid to an ACDBE for general, electrical, or IT work relating to the advertising program. The only realistic function remaining for prime concessionaires to generate ACDBE dollars is the subcontracting of ACDBE advertising sales agents. However, in accordance to the 49 CFR part 23, only the value of commissions earned by ACDBE sales agents may be counted toward the goal. The industry standard sales commissions earned by ACDBE agents is so out-of scale to the total gross concession revenue that the established ACDBE goal will seldom, if ever achieve a goal for more than three to five percent of total gross revenues. Would the Airport consider re-evaluating the ACDBE goal based upon the advertising industry? A: It is correct that a concessionaire cannot count the “build-out” or repairs of facilities. However, a concessionaire can count ACDBE companies for services that provide for the operation of the contract. For example, advertising firms, installation of advertising materials, printing and janitorial. For example taking over the maintenance of the hand sanitizers or the design and printing of the Shop, Dine, Work, Relax! brochures would be potential options as a way to include ACDBE companies. Thus, the Airport will not reevaluate the ACDBE goal. Q: The respective ACDBE attainment levels of 23% and 26% by Food/Beverage and Retail operators are stated in Section 1, “Background”, Part D, “CLT Food, Beverage & Retail Concessions Overview.” Is this number driving the Advertising Concession goal of ACDBE participation at 23%? Given there are very few existing ACDBE subcontractors which would qualify to sell to the level of anticipated gross revenues required of such a high goal, (selling advertising is the core component of this RFP) this only leaves the manner of attainment through a Joint Venture Agreement. Additionally, if an ACDBE has to be paid 23.5 % of the Gross Revenues after the Airport has taken the majority of the Gross Revenues in their Revenue Payment (percentage/MAG), there is little revenue left for the Proposer to provide in Capital Improvements and profit margin. Further, beyond the first year’s construction and installation work available to local qualified 7 ACDBE contractors, the goal is too high if only related to Gross Revenues. Please consider resetting the goal to a percentage of Controllable Expenses which allows the Proposer to spend money supporting the goods and services of these local companies on a long-term basis. A: The ACDBE goal established for the Commercial Advertising Concession was not based on the current Food/Beverage and Retail goals. The goal is based on the current market conditions that could provide ready, willing and able ACDBE firms for the contract. In order to achieve this goal CLT suggests using ACDBE advertising firms or ACDBE companies to provide printing, installation of advertisements or janitorial services. The contract goal only requires a Good Faith Effort, however that effort must be document where the goal is not met during the contract year. Q: Why is there a 0% ACDBE goal for Package B and a 23.5% ACDBE goal for Package A? Why the discrepancy? A: There is no discrepancy in the packages. Package B is for the WiFi services, which was determined to not provide sufficient opportunities to warrant an ACDBE goal. With Package A there were multiple opportunities to work with different types of ACDBE firms. 6. Submissions and Number of Proposers Q: Multiple submissions…one from your own company and one maybe partnering with someone who wanted to propose for all aspects of the advertising piece of it. A: CLT is open to multiple submissions; however a company is only allowed to submit multiple proposals where it would not be competing against itself under the same package. Thus Company A could submit for Package A and Company B could submit for Package B and then jointly Company A and Company B could submit for Package C. Q: Does the airport have an idea of how many proposals would be acceptable for different components? What I’m getting at is that with your experience qualifications, you’ve limited it to approximately three companies and that would be the maximum number that meet the qualifications. Of the 15 top airports, there are three companies that handle that. A: CLT is comfortable with its qualifications, especially with the expansion to include companies who have worked with “the Top 25 airports” and also believes it exception for experienced management, explained in the second question under the Qualifications section of this addendum, will provide a sufficient and competitive proposer pool. 8 Q: In setting two separate packages on which Proposers can submit, the Airport is setting up inherent competition between companies selling to advertisers and agencies trying to reach the same passenger audience. When selling to prospective advertisers, each company will generally lower their prices in order to make a sale. It would be in the best interest of the Airport to combine all of the media types into one single package, or allow the qualified Proposers for Package A to subcontract or partner with a qualified Proposer in Package B, combining their efforts as a single unified, coordinated operator which can control and maintain the highest advertising market rates possible, and thus maximizing the return to the Airport. This reasoning would also extend to the fact that any programs or partnerships sold by Airport Marketing Income be limited as to not extend beyond the end of their contract agreement on August 18, 2013. A: Under the Introduction section of the RFP the second paragraph states, “Proposers will have the opportunity to propose on either CLT’s on-property advertising (“Package A”), CLT’s advertising on our free public WiFi (“WiFi”) (“Package B”) or on both on property and WiFi advertising (“Package C”).” Package C should meet your desire to partner with another company to propose on both types of advertising. Any advertising with Airport Marketing Income will not extend past the expiration of their contract on August 18, 2013. Q: In Section IV., “Proposal Format and Submission Requirements”, the Attachment A listing of numerical items does not match the actual Attachment A form, e.g. “Acknowledgement of Addenda” comes before “Company Information” in the actual Attachment A Form. Please confirm the proper order. Is Page 18 to be understood to be the Cover Letter portion of Attachment A? A: Proposers should submit the forms in the order listed in the actual Attachment A and not as defined in Section IV. Q: Will the airport provide all required forms in Word format? A: Yes. Any company interested in obtaining the documents in Word format should make that request by emailing Jennifer Long at jslong@cltairport.com. 7. Advertising Inventory/Locations Q: Clarification of two or three pieces of inventory from your map. Down by the E checkpoint, there are two or three signs that aren’t physically there. A: Regarding the Location Map located in the RFP as Attachment H, and as stated on page 7 of the RFP document, it shows current or previous advertising locations. So although there may not be advertising located there today, the location has either been used in the past, or the location has been identified as acceptable for advertising. 9 Q: Are the kiosks able to be moved to different locations? A: The kiosks are on wheels and CLT is open to receiving proposals on new locations, however any new location will be subject to the approval of the Aviation Director. Q: In Attachment G, “Advertising Opportunities: Types”, a “Visitor Information Courtesy Phone Center” is shown. If the Airport and the CRVA intend to “continue its relationship...through the operation of the VIC”, please clarify the intent of including a VICPC in the proposal if the Proposer would not operate the fixture. Or is the Airport speaking of the staffed Visitor Center and the Proposer would continue to operate the stand-alone phone centers which house backlit advertising? A: Although the Visitor Info Center (VIC) and Visitor Information Courtesy Phone Centers have similar names, they are unrelated. The selected proposer would operate the Visitor Information Courtesy Phone Centers and yes, the VIC that will be operated by CRVA is a staffed visitor information center which is not a revenue producing asset. Q: Will exterior signage be allowed on the exterior walls of the Parking Garages or Car Rental facility? A: No, at this point in time CLT will not allow advertising on the exterior walls of the Parking Garages or Car Rental Facilities. Q: Are the jet bridge exteriors (Example 7, “Wall Murals”) available for placement of advertising? A: No, at this point in time CLT will not allow advertising on the jet bridge exteriors. Q: What party maintains the “Hand Sanitizing Dispensers” (Example 9) e.g. refilling the sanitizing gel, cleaning spills, etc.? A: CLT currently maintains the “Hand Sanitizing Dispensers” however, in an effort to provide more opportunities for ACDBE participation by the selected proposer, this is negotiable. Q: Is the back wall of the baggage claim carousel area available for advertising, or only the carousel islands? A: No, CLT will not allow advertising on the back white wavy wall of the baggage claim area. Q: What quantity of Valet Hang Tags are distributed/utilized monthly? A: Valet hangtags are used for Business Valet and Curbside Valet. In CY2012, Business Valet used 52,002 (compared to 35,274 in CY2011) and Curbside Valet used 84,824 (compared to 68,309 in CY2011). 10 Q: Does the Management Agreement with the CVRA include the Visitors Information Phone Center? Or is the Visitor Information Phone Center part of this advertising concession? A: See the answer to the third question listed above in this section. Q: Page 7. The list of displays includes Dioramas and Static Displays. Static Displays are eligible for replacement while Dioramas are not. What is the difference between a Static Display and a Diorama? A: Although CLT’s Dioramas, by definition, are indeed static displays, they are not the same as “Static Displays”, both shown in detail on page 31 of the RFP in Attachment G. CLT’s Dioramas are LED light boxes measuring 39.5” x 59.25” and are located throughout the terminal. The Dioramas are less than two years old. CLT’s Static Displays (2) are backlit displays that are custom-fit to the soffits located at the top of Concourses B and C. The Static Displays measure 13.114’ x 4.73’ and are 10+ years old. CLT would also like to inform potential proposers that we estimate that we have approximately 15 never before used Dioramas in storage that would be available for use by the selected proposer and which may be included in the proposals. 8. Reporting Q: In Section II. “Scope of Services, Performance Standards”, is weekly reporting on all aspects of the concession management really necessary, when monthly reporting and consultation sessions with Airport Management could attain the same information without such an extraordinary burden on time and management? A: CLT will accept monthly instead of weekly reporting where such is accompanied by consultation sessions as needed. Q: In the Package B Performance Standards, the Airport is requesting the Proposer provide a summary of usage information on a weekly basis. Would the raw data be available from the CLT IT department in a timely manner in order for the Concessionaire to provide the requested information? Is the information already available from the CLT IT Department? Are there any consumer privacy issues/standards in place when someone uses the Wi-Fi system at the Airport, so that a Proposer does not violate any of those standards? A: Yes, CLT can provide the raw data, on a monthly basis, based on the change in reporting required from weekly to monthly. Yes, CLT does have an Acceptable Usage Policy, which states: 11 Charlotte Douglas International Airport is pleased to offer you this complimentary Internet Public Access Network. Please be aware that by utilizing this Public Access Network, you assume all risks, including without limitation, those risks related to confidentiality and security. The City of Charlotte and Charlotte Douglas International shall not be responsible for any damages to you or your equipment, software or data resulting from your use of this Public Access Network. Please be aware that certain types of user information may not be confidential. If you do not accept these terms of usage, simply close your browser and exit the system. If you accept these terms of usage, please click on the “Connect” button below to continue to the Internet. Further, all WiFi advertising must meet the standards set forth in the Airport’s Advertising Policy which was included as Attachment C of the RFP. 9. Miscellaneous Q: Can we propose additional terms? A: Yes. Q: Of the 2012 Advertising Gross Revenue Summary provided, what was the 2012 total share attributed to the Visitor Information Center? A: None, the Visitor Info Center is not a revenue producing asset; it is a staffed information desk for visitors. Q: For the interim period of April 30, 2013 to the anticipated start date of July 1, 2013, what will be the arrangement between the Charlotte Regional Visitors Authority (CRVA) and the Airport, e.g. what party will be managing the concession and associated client contracts, revenue collection, postings, maintenance, etc.? A: As of May 1, 2013, CRVA will only be responsible for the Visitor Info Center. The advertising program will be managed in-house by CLT. From today forward, no advertising agreements will be sold that will extend past June 30, 2013. CLT will provide an updated list of all existing agreements including the type and exact location of the space sold, the end date of the contract, the advertiser, any advertising agency if applicable and how much each advertiser is paying for the space. This will be provided no later than March 15, 2013. 12 Q: When is the Concourse Expansion portion of the Capital Improvement Program expected to commence and end, and what is the anticipated impact on designated terminal areas where advertising locations may be located? Will the Airport agree to adjust the MAG proportionately if the available advertising inventory decreases by more than five percent (5%)? A: The “Concourse Expansion” referenced in the RFP includes Concourses A (annex), B and E. Concourse A Annex includes the construction of four additional gates, north of Concourse A, and will accommodate expanding air service. Concourse A Annex expansion is anticipated for January – September 2014. Concourse B expansion includes the construction of 10 additional gates. Concourse B expansion is anticipated for January 2014 – July 2016. Concourse E expansion includes construction of up to six gates. Concourse E expansion is anticipated for January 2014 – March 2015. Additional information on CLT’s construction projects can be found on the Airport’s website at http://www.cltairport.com and selecting CLT 2015 from the homepage, located on the bottom/right. The Concourse Expansion should not negatively impact the current advertising locations, and upon completion should increase the amount of potential advertising space. Where there is unforeseen potential impact on the advertising program, CLT will work to make that impact negligible. Any reduction in compensation may be discussed if such an issue actually arises. Q: It is stated that all improvements made as part of a Proposers Capital Investment shall remain property of the City. Does this include any new trade fixtures installed by the Proposer, such as light boxes, LCD screens, etc., which can be removed without a change to the property? A: Yes, per the terms of the Concession Agreement, all improvements will become property of CLT. Q: In Package B, the Wi-Fi system is owned and operated by CLT’s IT department. What rights/input will the Proposer have in suggesting relevant page and user interface redesign and visual improvements to the site/log-in process, such that advertising space is reflective of the marketplace and sizes/positions/quantities of the advertising space is sufficient to market effectively? Can the Airport please provide the current screen images for each step of the Wi-Fi customer interaction and log-in process? A: While the proposer will have no rights to the actual IT system, Package B of the RFP was designed to identify a partner who could provide input on user interface, site/log-in process and visual improvements. While we want the site to have a distinct CLT appearance, we also want to maximize potential advertising revenue with the help of the selected proposer. Below is an example of previous WiFi advertising at CLT, in terms of User interaction. Moving forward CLT wishes to work with the selected proposer to totally re-design this interface. 13 Step One: User will select “Connect to Free WiFi” Step Two: User will watch a minimum of 15 seconds, of a 30 second video WiFi” Step Three: User may select “No thanks, just take me online” 14 Q: It appears the Successful Proposer will have to execute the Concession Agreement prior to passage by City Council. As of 18 hours prior to these questions being due, the Draft Agreement has not yet been posted to the CLT website, and therefore it is difficult to address any questions regarding the Draft Agreement before the deadline for questions. Are there any penalties for a Proposer attempting to renegotiate its Proposal/Program or make substantive changes to the Agreement prior to public hearings at City Council? Please outline the timing of the effective date of the Concession Agreement after City Council approval, e.g. are there any other decisions or signatures required for the Concession Agreement to become valid? A: CLT’s hope is to execute an agreement substantially similar to the one provided in Addendum #5, posted today. While there is no penalty for proposing new or different terms to the Concession Agreement as part of your proposal, there are specific sections that cannot be changed, including, without limitation, the insurance and indemnification sections. Q: Is there any additional credit or scoring given to a Charlotte-based local company? A: No. Q: The Advertising Policy, while very clear, still allows for certain subjective opinions as to the suitability of advertising. If an advertisement clears the review process of the Airport, yet after posting the Airport comes back with a negative review or directive to remove the client’s advertising, which party is responsible for the reimbursement of the client’s production costs? Will the Concessionaire be allowed to remove the client from billing and be credited for the contract against its Minimum Annual Guarantee? A: Historically an approval and then a retraction of such has not occurred at CLT. However, if this would occur, the Concessionaire would be responsible for reimbursing the client but could subtract that amount from the next MAG payment as long as such was properly documented in writing and approved by CLT prior to repayment. Q: What is the Airport Advisory Committee’s role in providing guidance prior to the Aviation Director’s presentation to the City Council? Can the AAC reject the review committee/Aviation Director selection of the selected proposer, or is the AAC presentation simply an informational component of the award process? Is this not the first open-forum public meeting where the Aviation Director’s presentation would allow for other Proposers to make public statements against the award, or is that only reserved for the City Council action/agenda? A: The AAC’s role is to review and recommend appropriate action to the City Council. Both the AAC and the City Council meetings are open to the public. Q: In Section V., “Selection Criteria”, are there any specific percentages, weightings or points allocated to each of the Category & Descriptions as listed? 15 A: No. Q: In Attachment C, “Advertising Policy”, is alcohol (beer, wine, distilled spirits) an allowable category of advertiser? A: Yes. Q: What party decides the publication schedule and design of the “Shop, Dine, Work, Relax!” brochure/flyer? It is important to know what to present to potential advertisers as to publication schedules, allowable advertising space, etc. A: Because the Advertising Program is currently managed through a management contract, the publication is managed in-house by the Airport’s Public Affairs Department. CLT is open to receiving proposals on new advertising placement within the brochure, however any new location will be subject to the approval of the Aviation Director. Additionally, it is uncertain at this time if the Airport will continue funding for the design and printing of the Shop, Dine, Work, Relax! Brochure however, the selected proposer may negotiate to take over responsibility as this is an area identified as a potential for ACDBE participation. Q: Please provide high-resolution terminal floor plans in either AutoCAD or editable PDF formats for proper scaling and positioning of a Proposers inventory location plan. A: Yes. Any company interested in obtaining an Airport Map in an editable PDF format can make that request by emailing Jennifer Long at jslong@cltairport.com.