Spring 2016
TABLE OF CONTENTS
PROGRAM INFORMATION
Contact Information……………………………………………………………
About the Program………………………………………………………….…….
American University……………………………………………………….….
Tuition & Billing…………………………………………………………….….
ACADEMICS
Registration………………………………………………………………….…
Academic Expectations……………………………………………………….…
Using Blackboard…………………………………………………………….…
Accessing your Class Schedule, Grades and Transcripts………………………
Grades……………………………………………….………………………..
CIVILITY @ AU………………………………………………………………………..…
YOUR SEMINAR………………………………………………………………………..
YOUR INTERNSHIP
Preparing for your Internship…………………………………………………
Choosing your Internship…………………………………………………….
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Internship Attire………………………………………………………………
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Lunch…………………………………………………………………………
Relationships, Working, and Networking………………………………….….
A Final Note on Internships………………………………………………….
ACADEMIC RESOURCES
General Academic Resources………………………………………………....
Additional Academic Support………………………………………………...
TECHNOLOGY @ AU
Email and myAU portal………………………………………………………
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Blackboard……………………………………………………………………
Passwords…………………………………………………………………….
Connecting to the Wireless Network………………………………………….
SafeConnect…………………………………………………………………..
LIFE@AU
Adjusting to life at AU ……………………………………………………….
AU Campus………………….……………………………………………….
SHC and Health Insurance..…………………………………………………..
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Transportation…….……..……………………………………………………
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Safety Information……………………………………………………………
Campus Dining & Food Options….………………………………………….
LIVING IN WASHINGTON, D.C.
Getting Around………………………………………………………………
Metro………………………………………………………………………….
Shopping Guide………………………………………………………………
Sightseeing and Entertainment………………………………………………..
Dining………………………………………………………………………...
Area Hotels…………………………………………………………………...
DIRECTIONS TO AU…………………………………………………………………
IMPORTANT PHONE NUMBERS……………………………………………………..
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WASHINGTON SEMESTER PROGRAM CONTACT INFORMATION
The people make the program! The Washington Semester Program relies on you and your fellow students to
work with our faculty to make this one of the best learning opportunities ever. You, in turn, rely on the
administrative staff to help you settle in. Perhaps the best way for us to say “welcome” is to anticipate some
of your questions before you arrive. Knowing what to expect can greatly ease arrival anxiety. If you don’t
find the answers to any questions you may have in this guide, please contact us. Our office hours are 9:00
a.m. to 5:00 p.m., Monday through Friday. We genuinely appreciate student feedback and communication.
Washington Semester Program Contacts
Assistant Dean, Washington Semester Program
202-895-4933
Robin Lee
robinl@american.edu
Assistant Director, Washington Semester Program
202-895-4981
Margo Werts
werts@american.edu
School of Professional & Extended Studies Contacts (SPExS)
Dean
202-885-5989
Carola Weil
weil@american.edu
Assistant to the Dean
202-885-5989
Bruce Douglas
bdouglas@american.edu
Assistant Dean of Student Services
202-895-4912
Donna Chapman Williams
dchapma@american.edu
Associate Director of Internships & Career Advising
202-895-4967
Amy Morrill Bijeau
morrill@american.edu
Assistant Director, Recruitment
202-895-4953
Heather Broberg
broberg@american.edu
Admissions Coordinator
202-895-4926
Casey Leslie
cleslie@american.edu
School of Professional & Extended Studies
202-895-4900
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ABOUT THE PROGRAM
The Washington Semester Program, housed within the School of Professional & Extended Studies (SPExS)
at American University, combines academic study with experiential learning. The program is a blend of
seminars that feature policy makers, professionals, and experts; research that relies on the rich information
resources of Washington, D.C.; and practical, professional work experience that you gain in a three-day per
week internship.
Our faculty will show you the obvious and not-so-obvious angles of your chosen field. In the process, you
will grapple with the sometimes incongruous, sometimes complementary, aspects of decision-making and
work. Ultimately, the goal of the program is to give you a learning experience different from that of a
traditional classroom – a tangible explanation of how decisions in numerous fields are made and results
produced in the nation’s capital.
Your Washington Semester Program experience is not just an opportunity to learn; it is a chance to build
your credentials and make contacts among professionals. The specialized skills and knowledge you acquire
will help distinguish your resume from those of other college graduates. To get the most out of this program,
view each day as a new opportunity in your academic and professional development. Be enthusiastic,
informed, humble, and motivated, and your semester will have a positive, lasting effect.
Your Weekly 9-5 Schedule
Please keep in mind that while your online class schedule lists specific times for your courses each day, your
professor and internship supervisor expect you to be available from 9 am to 5 pm every day. You are
expected to be at your internship two days a week and your classes three days a week. As professors schedule
seminars, meetings, and activities off-campus and outside of your regularly scheduled class times, all students
in all programs are expected to be available through the workday. Thus, you should plan to keep your class
days open and without other commitments during the 9-5 work schedule, unless you are informed otherwise
by your professor.
Transportation Expenses
Students are responsible for covering their transportation expenses throughout the semester. This includes
transportation to and from your internship site as well as transportation to and from seminars, meetings, and
activities related to the program. You should budget for these expenses as well as other/recreational
transpiration needs. Metrorail fares start at $1.75 (off-peak fare) and can go as high as $5.90 (peak fare).
Alcohol-Free Policy
American University has “dry” residence and apartments. This means that regardless of your age, it is a
violation of policy for students to consume or possess alcohol on campus and in university-sponsored
housing, including the Berkshire apartments. Additionally, even if you are not consuming alcohol yourself,
you should not be in the presence of alcohol (or drugs). If you are out and about in DC, please know that
having a fake ID can result in a citation or arrest by Metro PD (DC’s police).
Experience AU and DC
Your internship and coursework are important, but don’t forget to get out and have some fun. AU and
DC have a variety of amazing opportunities, and many of them are free! Keep up-to-date on AU events,
speakers, and activities through the “Today@AU” email letter. For DC events, check out these websites:
http://www.culturaltourismdc.org/, http://eventsdc.com/, https://www.eventbrite.com/
or http://www.culturecapital.com.
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AMERICAN UNIVERSITY
American University is a liberal arts research university of more than 6,000 undergraduates and approximately
5,000 graduate students. Faculty members include Pulitzer Prize winners, Emmy Award winners, and
nationally and internationally recognized scholars, teachers, and government consultants.
While you are a Washington Semester Program student, you will be part of a student body representing more
than 130 countries and all 50 states. The campus is alive with activity: plays, concerts, films, residence hall
social activities, intramural and varsity sports, fitness programs, Greek life, community service, and about 160
clubs. Every semester visiting writers and artists, journalists, and political leaders come to campus to give
readings and speeches or lead seminars and workshops. American University’s campus is easily accessible to
Washington Semester students – just a 15 minute walk up Nebraska Avenue, from the Tenleytown metro
stop, passing the Embassy of Japan and the residence of the Swedish Ambassador; or you can catch the AU
shuttle bus from the metro to AU’s campus. As a Washington Semester student you are entitled to use all the
facilities available to American University students.
AU Student Identification Card
The American University One Card is issued to all students and used to enter the residence halls, university
dining facilities, athletic facilities/events, and university performing arts events, as well as access your
EagleBucks account and printing.
All Full Time students receive $25.00 in printing funds on their AU One Card at the beginning of the
semester. These funds should be active by the start of classes.
You can visit the ID card office in Anderson Hall during orientation to have your photo taken for your One
Card if you have not uploaded a photo prior to arrival.
Remember to keep your AU One Card with you at all times. If you lose your One Card you must
replace it at Housing & Dining Services located on campus in Anderson Hall. The telephone number to call
with questions about your One card is: (202) 885-3370. There is a $20.00 replacement fee for lost One
cards, for which students are responsible. Students are expected to take responsibility for making contact and
following the appropriate steps to replace lost items (One Card, parking permit).
You may also upload your One Card photo online
Please upload your photo on your myAU Portal. Pictures should be submitted at least 5 business days prior
to pick up in the One Card Office in Anderson Hall. Please follow these steps to submit your One Card
photo:
1. Log on to myau.american.edu portal using your AU username and password
2. Click on the Life@AU link on the right hand column of the portal
3. Click on the ID Card Information link
4. Follow the instructions for online photo submission
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Automobile Policy
Washington Semester Program students are permitted to have cars on campus while living in universityaffiliated housing. Students who choose a non-university affiliated housing option may obtain a parking
permit from Public Safety. While parking is permitted we strongly encourage students not to bring a vehicle;
American University is located near the Red Line Metro Rail and along several Metro Bus lines. Please note
there are limited day/overnight parking options (even with a permit). Also, please keep in mind there are
many parking restrictions around the AU campus neighborhood. Students with vehicles run the risk of
possible tow and costly parking violation fees.
For information about parking permits visit www.american.edu/finance/publicsafety/parking/Permits.cfm.
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TUITION AND BILLING
Billing
Bills for all Washington Semester students are available online through your myau.american.edu portal only if
you pay any or all charges directly to American University. Any portion you are expected to pay to your home
school (tuition and/or room/board/fees) will be billed to them on your behalf. American University no
longer mails paper bills. If you need a paper bill, you may either print a statement from your student portal or
contact the Office of Student Accounts for a copy of your bill. For those of you who pay all or part of your
charges to your home school, the School of Professional & Extended Studies Student Services Office will
work with you and your home schools throughout your first few days on campus to ensure that your bills and
charges are accurate. Bills will not be mailed out, but will be handled online through the eagle finance portal.
If you do not pay your bill through your myau.american.edu portal before you arrive, please do so
during the first week of classes. To avoid late fees, try to pay your bill before the first day of class, or
enroll in the American Payment Plan (see below). If you have any issues, please contact either our
program office or the AU Office of Student Accounts.
Tuition Payment and Student Accounts
Many students choose to enroll in the American Payment Plan. American University offers the American
Payment Plan (APP) to all students as an alternative to paying your bill in full at the start of each term. The
plan splits your semester balance into convenient monthly payments, with no interest charged. By budgeting
ahead for the upcoming term's charges, you may be able to reduce the amount of loans needed for the school
year.
Student Accounts will accept no new applications after February 15th for the Spring Semester. Applications
for the APP are available at the Student Accounts Office, by calling (202) 885-3541, or at:
http://www.american.edu/finance/studentaccounts/Payment-Plan-FAQs.cfm.
Payments by Mail:
Payments by check may be sent to:
American University
Student Accounts
4400 Massachusetts Avenue NW
Washington, DC 20016
In Person Payments:
Payments by check or money order may also be made in person at AU Central, Asbury 201.
The most important point to remember in resolving any billing problem is to have specific
documentation of financial aid (source of aid, amount, and approximate date). Always write your AU
ID# on all forms of payment. Please contact us prior to your arrival if you have questions.
The charges billed to you while in the Washington Semester Program are ultimately your responsibility. Please
do not hesitate to contact Eda Kokoneshi (202-885-3542 or edakoko@american.edu) in the Office of Student
Accounts or Donna Chapman Williams (202-895-4912 or dchapma@american.edu) in the School of
Professional & Extended Studies if you have specific questions. Be sure to identify yourself as a Washington
Semester Program student.
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Additional Expenses
The tuition, room, board, and fees that you pay directly to American University are outlined on your program
bill. Here are some other expenses to consider when you are budgeting for the semester. While some of these
minor expenses may not affect you, it is best to be prepared for them.
Books: Most classes do not require books. However, books for the semester typically cost a total of at
least $150. This varies according to the program you are in. The internship class normally does not have
any required books.
Transportation: You must also plan for transportation costs. Metro (subway) fares vary with the
distance traveled and also when you travel (the more expensive rush-hour rates apply on weekdays from
opening to 9:30 a.m. and 3:00 - 7:00 p.m.). Please estimate your metro cost at $8.00 per day. You will use
Metro ten to fifteen times a week and generally Metro fares are between $1.75 and $5.90 one way. Metro
bus fares are generally $1.75 to $4.00 for trips within Washington. It is highly recommended that you
purchase Metro’s plastic SmarTrip card for $10.00 ($2.00 for the card and $8.00 pre-load fare). Not only
are bus and Metro fares cheaper, and the paper surcharge costly, but Washington Metro does not issue
paper transfers from rail-to-bus or bus-to-rail. You must have a SmarTrip in order to benefit from the
transfer fares. You can also register your SmarTrip card online in case it is lost or stolen. You can find
more information on SmarTrip on Washington Metro’s website: http://wmata.com/fares/smartrip/.
Entertainment: Expenses are as varied as people. Washington, however, tends to be an expensive city.
Going to the movies usually costs around $13.00 - $15.00, although some cinemas give a discount with a
student ID card. DC has many theaters that offer student and rush seats for less for many of the shows
in town. All of the great museums are free. Tickets for Nationals baseball games are also available for as
little as $10.00.
Miscellaneous: Some programs have scheduled seminars or tours of locations that require an entrance
fee or the purchase of publications pertaining to the organization.
Banking and Check Cashing
You may want to open a personal account in Washington. The university bookstore will allow you to
purchase items with out-of-state checks with a valid AU student ID. There are several banks in the area.
Most require two pieces of identification to open an account: a driver's license or state-issued ID, credit card,
passport, or AU ID. Before you set up an account, you may want to ask about: minimum deposit needed to
open an account and minimum monthly balance; monthly service charges or fees; number of checks cashed
each month with no fee; ATM card availability and fees, etc.
We do not endorse any particular bank, but for your convenience we've listed below a few of the banks
within walking distance of Tenleytown. PNC Bank, 202-835-5648, the Friendship Branch is located on
Wisconsin Avenue. SunTrust Bank, 202-644-4500, the Foxhall Square Branch is located near the main campus,
on New Mexico Avenue. Capital One Bank Tenley Branch, 202-237-1910, is located on Wisconsin Avenue,
and the AU Branch, 202-537-2800, is located on main campus.
There are also several Western Union locations around the campus: The UPS Store, 4200 Wisconsin Ave.
NW, 202-363-8044; Rite Aid, 3301 New Mexico Ave. NW, 202-966-4900; Safeway, 4203 Davenport St. NW,
202-364-0290
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ACADEMICS
Registration
All Washington Semester Program students have been advance registered in their courses. Students who are
not registered should check with Washington Semester Program Staff to verify their registration during their
first few days in Washington. Any changes you wish to make in your registration can be made during the first
two weeks of classes. During this time, you will be able to add/drop an elective course. You have until
Monday, January 25th, to finalize any changes in your registration (add/drop a course).
Add/Drop Period
During the first two weeks of the semester, you may add and drop courses as necessary. Monday, January
25th is the Last day to drop a spring course for a 100% refund and without a "W" recorded. Please refer to
your Important Dates sheet for these and other important deadlines.
Changing Grade Options
As a visiting student, only your home school advisor can offer you permission to change your grade option
from the standard A-F letter grade to a Pass/Fail option. If you feel you must register pass/fail, you must
send a letter to your academic advisor, prior to the registration deadline, requesting special permission for you
to do so, with an accompanying letter/email of support from your home school advisor.
Academic Expectations
Students are expected to comply with all American University and School of Professional & Extended Studies
(SPExS) policies and regulations. This includes careful adherence to the University’s Academic Integrity Code
available online at www.american.edu/academics/integrity. Please take the time to review this code, as
significant violations can result in dismissal.
▪
▪
Students are responsible for making certain that they clearly understand the instructor’s expectations
and course criteria as outlined in the course syllabus. Contact information for faculty is always
provided on the course syllabus.
Concerns or questions about course requirements must be immediately addressed to the faculty
member (not the SPExS office) at the start of the course by phone or email.
Using Blackboard
Blackboard is the University’s platform for online learning and course administration.
To Access Blackboard:
▪ Go to the myau.american.edu portal and click the BLACKBOARD link on the right
▪ Select LOGIN and enter your USER NAME and PASSWORD (your user name and password are
the same ones used to log onto your myau.american.edu account)
▪ To see your courses, click on the COURSES tab. All materials for that course can be found by
clicking the buttons on the left.
▪ Click on the buttons on the left to access various materials. Most reading assignments will be
posted under the “E-RESERVES” category.
Your professor may or may not opt to use Blackboard. Many professors use it to post their syllabi, class
notes, Power Points, readings, and class assignments. There is also a collaborative learning function that some
professors may use to allow you to review one another’s work, participate in online discussions, etc. If your
professor uses Blackboard, it is your responsibility to check Blackboard at least twice a week, and to notify
your professor immediately if you are experiencing problems. For technical problems, contact the IT
Helpdesk at 202-885-2550, or helpdesk@american.edu. For questions regarding the syllabus or assignments,
please contact the instructor directly.
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Accessing Your Class Schedule, Grades, and Transcripts
Accessing Your Class Schedule:
Use the myau.american.edu web portal to access or print out your class schedule.
▪
▪
▪
Log on to the myau.american.edu web portal.
Click the ACADEMICS option.
Select MY SCHEDULE.
Accessing Your Grades:
Use the myau.american.edu web portal to access or print out your grades when they are posted.
▪ Log on to the myau.american.edu web portal.
▪ Click the ACADEMICS option.
▪ Select MY GRADES.
Accessing Your Transcript:
Use the myau.american.edu web portal to access or print out your grades the moment that your professor
posts them.
▪ Log on to the myau.american.edu web portal.
▪ Click the ACADEMICS option.
▪ Select VIEW ONLINE TRANSCRIPT
Grades
Please note the codes that may appear on your transcript; if there is an error on your transcript, contact your
Academic Counselor to take corrective action. Here is the grading framework used at AU:
A (Excellent):
A-:
B+:
B (Good):
B-:
4.0
3.67
3.33
3.0
2.67
C+:
C (Satisfactory):
C-:
D (Poor):
F (Academic Fail):
2.33
2.0
1.67
1.0
0 .0
IPNPFXX-
(In Progress) Course in Progress
(No grade) – This means that the faculty member has not entered a grade for the course.
(Pass) on Pass/Fail course.
(Administrative Fail) based on administrative penalty (such as non-attendance).
Assigned by an instructor when a student misses significant class time and is not able to evaluate.
This grade is calculated into the GPA and is the equivalent of an “F”.
ZX- (Fail) based on administrative penalty (such as non-attendance) for a Pass/Fail Course.
FZ- (Academic Fail) on Pass/Fail course).
W- (Withdrawal) – Assigned by the Registrar’s Office if a student is granted a request to withdraw
Students do not receive Official Grade Reports by mail unless they have completed a Request for Official
Transcript. Students may request a copy of their American University transcript through myau.american.edu.
Because federal law requires that American University ensure the confidentiality of student records, we
cannot give grades over the phone.
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Appealing a Grade
Grading is at the discretion of the individual faculty member, based on the course syllabus. If a student
disputes any grade in a course, including the final grade, s/he is responsible for raising the issue with that
faculty member. American University’s policy is such that a professor may change a final recorded course
grade only if it can be demonstrated that s/he unintentionally miscalculated the component basis for the
final grade or made an error in entering the grade. Therefore, contact the faculty member
IMMEDIATELY if you have concerns about your grades. Take responsibility to monitor your academic
progress by checking your transcript online at myau.american.edu.
When there is No Satisfactory Resolution:
▪
▪
▪
The student may appeal to the Dean who will work to mediate the dispute and recommend or
support a course of action.
If there is still not a satisfactory resolution, the student is entitled to file a grievance.
For information about grievances, please visit:
http://www.american.edu/provost/undergrad/undergrad-rules-and-regulations.cfm.
Incomplete Grades
Requesting an incomplete grade is not encouraged, and should be requested only for extenuating
circumstances. Please keep the following in mind: If an emergency does arise, impacting your ability to
complete an assignment on time, both your professor and Academic Counselor should be contacted.
How to request an incomplete in the case of an emergency:
▪ An “incomplete” (I) may be requested by the student no fewer than 24 hours prior to the deadline of
the last course assignment.
▪ The student must discuss it with the instructor prior to that due date. Students are not “entitled” to
receive an incomplete.
▪ Faculty members have the discretion to grant or deny an incomplete course grade request. This
matter is worked out between the instructor and the student (not the Academic Counselor), and all
verbal negotiations between a professor and a student are non-binding to both parties.
If A Faculty Member Grants an Incomplete:
▪ An email exchange outlining the agreement between student and faculty must be completed and
copied to the Academic Counselor. The email exchange must include the following information:
1. The remaining course work to be completed
2. The date that the completed course work is due to the instructor (not Counselor)
3. A default grade to be entered on the student’s record if the specific course work is not
completed by the due date
▪
The student must finish the coursework within the agreed upon time. This is a binding contract.
Otherwise, the default grade, of which the student will be informed, is automatically recorded as the
final grade and is permanent in the student’s record. This default grade may be a failing grade.
Please note: The date you see in the myau.american.edu system under “my incompletes” is the
FACULTY deadline by when the grade must be submitted to the registrar. This date is NOT your
work’s due date. The negotiated date in the email exchange is your deadline, and allows time for the
faculty member to grade your work in time to submit a final grade to the registrar.
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CIVILITY @ AU
The mission of CIVITAS is to heighten our awareness of the relationship between personal conduct and the
quality of campus life. What we do and say always has an effect on others, whether we see it or not. Civility
means more than just holding the door open for someone or respecting campus facilities and grounds. It
means consistently treating people with consideration and respect. When our behavior is guided by concern
for others in our community, we are being civil.
For more on the AU Civitas campaign, go to: www.american.edu/ocl/civitas
Practicing civility requires thoughtful behavior and continuous refinement of our perceptions of what matters
to us and to others. A short checklist of actions can help us move toward more civil conduct:
Do’s and Don’ts to demonstrate civility in the classroom as a student:
Do turn off cellular phones, beepers, and other electronic devices
Don’t eat or drink in class
Do let the professor know before class if you are leaving early and sit near the door
Do be respectful of the professor
Don’t miss deadlines
Do be respectful of other students
Don’t read newspapers during the class or use online social media, such as Facebook or Twitter
Do get enough sleep the night before class
Don’t sleep in class
Do appropriately participate in discussions when it is your turn
Don’t arrive late to class
Do keep shuffling backpacks and notebooks to a minimum
Don’t listen to music
Civic Engagement Opportunities
Civic Engagement Opportunities provide meaningful community service experiences, enhance learning
outside the classroom, and foster leadership in the area of social responsibility. These opportunities promote
civic responsibility, encourage multicultural awareness, build community, and foster social and personal
development for American University students, faculty, and staff.
Washington Semester Program Code of Civility
1.
2.
3.
4.
5.
6.
7.
8.
Washington Semester Program students are open, tolerant, and respectful of cultural, political, and policy
viewpoints different from their own;
Students take responsibility for their behavior and recognize that student conduct – positive or negative
– reflects on the entire program and school;
Students are attentive, on time and positively engaged with speakers, colleagues, and professors;
Students do not interrupt class with unnecessary comments or sidebar conversations;
Students are highly respectful of all guest speakers and hosts, irrespective of their political or policy
perspectives;
Students engage in discussion where conversation is reflective, productive and respectful of others;
Professors set the appropriate parameters for question, discussion and overall class engagement;
Students recognize that a constructive attitude contributes to higher-level learning.
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YOUR SEMINAR
The seminar is an important and exciting component of the Washington Semester Program. You will spend
one day each week in classes arranged by your seminar professor. Many of these seminars will be with guest
speakers in the field who are knowledgeable and experienced in the subject matter. Please keep the following
points in mind about the seminars, which will most likely be reinforced by your professor during your first
few days on campus:
1. The seminar component is a serious academic program. You should conduct yourself professionally and
be respectful to guest speakers, peers, and instructors. The attitude you exhibit in classes, seminars, and other
class-related interactions often has a marked effect on your class participation grade, as well as the overall
seminar grade.
2. A positive, polite, and respectful attitude serves you well, not only in the course, but also at your internship
and in future career endeavors. On the other hand, disruptive or other negative behavior, whether it is active
or passive conduct, will have a serious impact on your grade in this component. In the real world, your
demeanor and attitude have a profound impact on achieving success in your professional career.
3. The seminars arranged by our faculty are meant to be discussion sessions as opposed to debate sessions.
You will sometimes disagree with a guest speaker, but it is not always appropriate to openly debate or argue
with a speaker unless directly challenged to do so. There will be plenty of opportunity for you to present your
own views on the subject matter in later class discussions and written assignments. Controversial speakers are
often asked to speak in an effort to get you thinking about all sides of an issue. Questions and comments are
definitely encouraged (in fact required); just be careful of what you say and how you say it.
4. Attendance and promptness are essential to the seminar component. When guests are invited to speak, they
are expecting that they will speak to the entire class. Once a seminar begins, it is unprofessional and impolite
to arrive late (and most of our faculty do not allow it). Please always be on time! In fact, it is always a good
idea to plan to arrive 5 or 10 minutes early for a seminar.
5. There will be off-campus seminars that are scheduled in offices and conference rooms on Capitol Hill,
within the Executive Branch, or at private sector organizations. Plan some extra travel time into your
schedule, as well as metro fare to and from the seminars. Note that rush-hour fares in Washington are higher
than non-rush hour fares.
6. The seminars will be with people who are dressed professionally. Your daily attire may require a bit more
thought than you may be accustomed to at home. Naturally, there will still be plenty of events for your more
casual wear, but you will definitely need professional outfits while you are in Washington, D.C.
.
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YOUR INTERNSHIP
Preparing for Your Internship
For many of you, the internship was a big factor in your decision to come to Washington. To get an
internship you need several things. First, and most important, is a resume. You can create a professional
looking resume with help from our internship resources including the Internship Guide, Internship Web,
Resume Builder, and AU Career Web: http://www.american.edu/careercenter/Resumes.cfm. Writing
samples and a copy of your transcript are also helpful to your internship search. While you may not need
them, it is better to have as much information on hand as possible. Please refer to the SPExS Internship
Guide found on the SPExS Internship Web at https://spexs-csm.symplicity.com/students/.
Start to think about what type of work you would like to do and what type of organization you would like to
work for. You received access to the online internship database after paying your deposit. There is an
extensive amount of internship contact information available in the database. We encourage you to contact
organizations that interest you before you arrive. Once you are here, give those organizations a follow-up call
and set up interviews. Ideally, you will interview with at least three organizations. Remember that the process
is similar to job hunting: there are no guarantees. But don't panic! You will be able to locate an organization
that meets your needs as much as you meet theirs. You have the first two weeks of the semester to find an
internship.
The Internship Fair, held on January 11, 2016, is an excellent opportunity for you to set up internship
interviews. At the Fair, you will have the opportunity to meet representatives from organizations. You can use
this event to pre-screen possible internship opportunities and further define your interests.
For more information concerning the internship component, please consult the Internship Guide found on
the SPExS Internship Web or contact Amy Morrill Bijeau, Associate Director of Internships & Career
Advising at 202-895-4967.
Choosing your Internship
An internship allows you to learn and prepare for a professional career. It is an opportunity to attend
meetings, conferences, luncheons, and meet more industry professionals than you thought possible. You gain
work experience in a professional setting, where you can present yourself and your unique capabilities to the
different agencies and business officials. Additionally, this is the time where you should begin to focus in a
positive and professional direction, learning what stimulates your interests in the career or vocational field,
which you choose to pursue.
It is extremely important that you be very selective in choosing your internship. Remember that this is a very
important learning experience for you. Select your internship based on what you feel you will gain from the
experience. If you don’t get a good feeling from the interview or phone conversations with prospective
supervisors, trust your instincts and keep looking until you find that perfect fit. Remember that you have the
first two weeks of the semester to select an internship. You will find that this is plenty of time, so never feel
pressured by prospective employers to take the first offer, unless you really feel it is right for you.
This internship will be the beginning of a lifetime of experience, depending on how you utilize it. Determine
if this is an area that you would like to pursue as a career. Watch how you mature professionally over the
course of the semester. Think about how you will use the skills that you already have to your best advantage.
14
Internship Attire
You always want to look your best so that you may present yourself in a positive and professional fashion.
Hair should be done neatly and proper hygiene is required. When attending a conference or a guest speaker,
look your best. Impeccable dress attire projects a non-verbal message of respect to the speaker. After the first
week of work, you should be able to determine the most appropriate work attire for your internship.
You should follow the dress code of your supervisor, not necessarily that of other interns or colleagues. If
you have a concern, ask your new supervisor.
Typical Male Attire
▪
Males usually wear suits, sport coats, slacks, dress shirts and ties.
▪
Some males choose to leave a sport coat at the office for use during conferences and meetings so
they do not have to wear it to work during hot weather.
Typical Female Attire
▪
Females wear modest suits, blouses, skirts, and slacks.
▪
Wear comfortable shoes because you might be walking around more than sitting.
▪
The air-conditioning in some offices is known to be too cold for comfort. Keeping a sweater or light
jacket at the office is suggested.
Casual Fridays
▪
In some places, Fridays are casual dress days, and in some cases, nice jeans are permitted. This is
something you will need to find out from your internship site.
▪
Do not assume Fridays are casual without asking your internship supervisor.
Lunch
Lunchtime can be financially burdensome. Bringing lunch can be your best option. Depending on where
you eat, you are guaranteed to spend anywhere from $8.00 - $15.00 per meal. If your lunchtime permits, try
to go to the local Washington, D.C. food venues around your work because they usually cost less and save
you from the fast food chains. Feel comfortable asking your coworkers or supervisors for close and/or
affordable lunch suggestions. For those interning with other interns, lunch is often a time to get to know one
another and begin networking. Take advantage of this time to socialize and to get to know your co-workers if
at all possible.
Relationships, Working, and Networking
Why Work Relationships Are Important
Work relationships are essentially one of the most important aspects of this internship. You want to develop
relationships with your supervisor, co-workers, and other interns because working is not pleasant if you
cannot enjoy those whom you are working with. Like a university, you want to be involved with work
functions and projects. You are spending a great deal of time there, so you want to make this a gratifying
experience. Sometimes there are morning coffee runs to help start out the day; join the group and get to
know your co-workers. A morning salutation begins a day better than one without a greeting. However, do
15
not give the impression to your supervisor that you are a “slacker” and are not motivated or a self-starter.
Remember, your work comes first – not coffee or lunch.
Your Relationship with Your Supervisor
You and your supervisor may or may not always be working as closely as you might expect. Often you will be
multi-tasking for a variety of people within your division. Remember that this broadens your capabilities and
builds perseverance; it enhances your character as a strong worker. Do not be intimidated about asking
questions; this is the only way to learn. If there is something that you would like to work on, speak to your
supervisor about some independent research.
Conferences, Training Seminars, and Guest Speakers
In addition to office work, you may have the opportunity to attend different conferences, meetings, training
seminars, and hear guest speakers. During these occasions, keep in mind the following:
▪
Take notes at every conference, seminar or lecture and introduce yourself to people while you are
there. You never know who your next employer or your best business contact will be.
▪
Day conferences are the most common conferences that you will be attending. Collect business
cards and make notes about the person on the back of the card recording how you met them and
why they may be helpful to your career development.
Tips for Effective Networking
▪
Know how to present yourself in a professional and convincing manner so people will remember
you.
▪
Talk about your interests and capabilities then prove them by your performance in the office.
▪
When you are attending a conference, introduce yourself to the guest speakers and ask if you can use
them as a resource based on their knowledge, especially if they work in a career that you are
interested in.
Get to Know your Peers
▪
Start early by joining the Facebook Group. Find it by searching for : SPExS Students Spring 2016.
A Final Note on Internships
The purpose of this internship is not just to work, but to work with the intent that you will leave with a
tremendous amount of knowledge and experience that will help you in your career decisions and your
abilities. The time and energy that you invest in this internship will not go unseen, or unrewarded.
Do not forget to ask for letters of recommendation for graduate schools, jobs, and/or scholarships. Your
supervisors and co-workers are willing to help out eager learners and workers. The relationships that you
build will span the country and will forever be embedded in you.
This is a unique opportunity to observe firsthand the ins-and-outs of working in the nation’s capital.
16
ACADEMIC RESOURCES
Bender Library
Location: west end of ‘the Quad’, American University campus
Phone: (202) 885-3200
Web: http://www.american.edu/library/
HOW TO USE BENDER LIBRARY:
▪ Take advantage of its wealth of onsite and online resources. As a higher education student you are
expected to do some of your research in the library.
▪ Use your AU ID to borrow books and DVDs (DVDs are located in the basement Media Lab) from
Bender Library, the Washington D.C. public library, and the consortium of University Libraries
available to you.
▪ Make use of the Library website http://www.american.edu/library/research/index.cfm and
reference librarians to help you as you develop research strategies.
▪ Use their group study rooms for face-to-face group work; as well as quiet study areas for
independent work.
▪ Use their computer labs in the basement and on the first floor, or check out a laptop for in library
use at the Copy Center located in the basement.
▪ Take a study break in “The Mudbox” coffee shop in the basement.
▪ You can access some of its resources at home by using the electronic library database. To accesses
the electronic database from home, go to myau.american.edu, click on “Academics” on the right, and
then on “Aladin Resources” under “Generalized Links.” Once you log into the Aladin site (using
your last name and AU ID number), open up Databases by Title, A-Z.
NEVER LEAVE YOUR LAPTOP, PURSE, OR VALUABLES UNATTENDED – as in all university
libraries, theft is common in the library.
Computer Services
Anderson Computing Complex
Phone: (202) 885-2550
Web: http://www.american.edu/library/acc/index.cfm or helpdesk@american.edu
A wide range of computer services is available to all students at American University. The Computer Center
in Anderson Hall offers mini-courses on some packages that are available at the PC labs. Contact the Center
(202) 885-2561 for the times and dates of these courses.
New Media Center
Phone: (202) 885-2560
The New Media Center is located on the lower level of the library next to Media Services. Hours are the same
as other library service desks, and overnight access can be arranged by reservation. Technical assistance is
available for all NMC software.
The NMC hosts:
▪ High-level Mac Pro computers
▪ A wide variety of multimedia development software
▪ A staff of technical experts ready to assist you with your project
▪ An expanded selection of audiovisual equipment available for borrowing
17
Wireless
The AU campus is wireless, though reception varies in the residence halls. To access the Wireless Network:
▪ Log onto myau.american.edu
▪ Click on the “TECHNOLOGY” link
▪ Then click on the appropriate, personalized wireless instructions to configure your laptop for AU’s
wireless internet access.
▪ You must have an active AU username and password, and a wireless card installed in your laptop to obtain wireless
access. (See previous section on your AU Computer Account)
Additional Academic Support
If you feel uncertain about your academics or personal well-being, or if a professor recommends that you
seek academic support (e.g. for your writing, presentations, etc.), you have three key categories of help
available on campus:
▪ the Counseling Center & Support Services
▪ the Academic Support and Access Center
▪ the Writing Center
Each of these is described on the following page. In addition to these services, there are many other
specialized offices and groups including the Center for Diversity & Inclusions (Multicultural Affairs, GLBTA
Resource Center, AU Veterans, etc.).
Counseling and Support Services
Location: Mary Graydon Center (“MGC”), Room 214
Phone: (202) 885-3500
Web: http://www.american.edu/ocl/counseling
The Counseling Center is available at American University Monday through Friday. Should you ever have a
debilitating psychological crisis on a weekend or evening while in session, emergency treatment is available at
nearby Sibley, or George Washington University Hospital. The School of Professional & Extended Studies
does not provide on-call psychological services, but can assist in finding support.
What the AU Counseling Center Offers:
▪ FREE Confidential counseling, self-help resources, referrals to private care, workshops, and
discussion groups to address academic and personal issues.
▪ Support for students with concerns about their relationships, health, happiness, motivation,
behaviors, stress, trauma, or life decisions.
▪ Support for students who wish to explore possible courses of action or resolution in a respectful and
confidential setting.
▪ Doctoral level clinical and counseling psychologists, clinical social workers and a consulting
psychiatrist.
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Academic Support and Access Center
Location: Mary Graydon Center (“MGC”), Room 243
Phone: (202) 885-3360
ASAC Learning Resources
▪ Individual instruction in time management, reading and note taking strategies, and exam preparation
▪ Writing Lab appointments
▪ Study skills and writing workshops
▪ Referrals for peer tutors
▪ Dedicated staff for student-athletes, international students, and graduate students
ASAC counselors are master's level professionals with backgrounds in education and counseling. Writing Lab
counselors are graduate students with experience in teaching and tutoring. They also receive ongoing training
and supervision, with a focus on students for whom English is not their first language and students with
disabilities that impact their writing.
Services for students with disabilities
The ASAC works with students with disabilities to provide equal access to university programs and services.
The Center is dedicated to educating the university community on increasing accessibility, and to working
individually with students arranging for accommodations, encouraging self-advocacy, and building academic
and assistive technology skills.
Notice to Students with Disabilities from Visiting Partner Institutions
School of Professional & Extended Studies who wish to request accommodations for a disability may provide
a letter of accommodation from their home institution, or original documentation, to the Academic Support
and Access Center. As accommodations are not retroactive, timely notification at the beginning of the
semester is requested.
Writing Labs
Writing Center
Bender Library Commons
Phone: (202) 885-2991
http://www.american.edu/cas/writing/
Mary Graydon Writing Lab
Location: Mary Graydon Center, Room 243
http://www.american.edu/ocl/asac/Writing-Lab-About-Us.cfm
Why Use the Writing Lab?
Every student has access to the Writing Labs. If your professor recommends that you see a writing coach,
you should set up an appointment with one of these writing labs promptly and follow through on the
recommendations. It is essential to get writing support immediately when it is recommended so that you
have the necessary tools to write at the level demanded by AU.
What the Writing Labs Provides
▪ Specialists who can review your writing.
▪ Graduate students pursuing Masters Degrees in Creative Writing or Literature who can help you
brainstorm ideas, or refine your writing after having been away from academic writing for a while.
▪ Writing coaches that can help you with construction, flow of thought, repetitive grammatical errors
and other major facets of writing for free. Their services do not include proofreading or editing
your work line by line, or checking for spelling, punctuation, and other minor technical aspects.
19
▪
Private tutoring. Private tutors can be arranged by contacting the phone numbers above. Rates vary,
but are usually around $20.00 per hour and up for a private session.
Things to Keep in Mind when Using the Writing Labs
▪ Call one of the numbers above before visiting the lab, or schedule an appointment online.
▪ Lab personnel cannot help students with the actual planning or production of an original paper.
Rather, they help by reviewing what you have already written.
▪ There is only one computer in the lab. If you need a computer to type up the paper, bring your
laptop or plan to visit one of the academic computing labs on campus.
20
TECHNOLOGY @ AU
Email and myau.american.edu
All Washington Semester students will have a myau.american.edu account, as well as an American University
email account. You must check your email messages regularly through your myau.american.edu portal. Your AU
email is often the only means by which important school/program-related information is conveyed to you. If
you do not use your american.edu email account, you must forward your AU emails to the account you will
be using during the semester. You will be held accountable for information conveyed through the
american.edu account. Information on checking and forwarding your account is available on the American
University website or through your myau.american.edu account. You will access all of your registration, housing,
student account, transcript, payroll (if you are working on campus), information through your
myau.american.edu account. Account creation and log-in instructions can be found at applyspexs.american.edu.
You will need to know your AU ID# to create your account.
Technical Assistance
If you have technology related questions or problems, please contact the Help Desk via telephone at 202-8852550, e-mail at help@american.edu, or the web at help.american.edu. The Help Desk answers software
questions and provides general telecommunications and computer troubleshooting assistance for the
American University community. The computer lab is also a resource for immediate assistance with any
questions related to your EagleNet account, email, etc. at 202-895-4948. The computer lab does not handle
any issues related to personal computers in your rooms; the Help Desk does.
Different Types of Accounts
Once you have completed the steps to activate your myau.american.edu account, you will have a computer
account on each of the systems described below. Your USER NAME and PASSWORD are the same for all
of the systems; any changes you make to your password will affect all three simultaneously. Note: Your
login information for applyws.american.edu will not be affected by any changes you make to
myau.american.edu and associated accounts.
Email
All members of the AU community receive a Gmail account with unlimited storage when they activate their
EagleNet account. This can be accessed via the Web through the AU E-MAIL link on the myau.american.edu
portal or by going to mail.american.edu.
Blackboard
Blackboard is a web-based software application that provides on-line e-learning support for many classes at
AU. Blackboard can be found on the <myau.american.edu> portal. Click the BLACKBOARD link. Select
LOGIN and enter your USER NAME and PASSWORD. If your professor uses Blackboard, he or she will
add your name to the list of students registered to access that on-line course. The course will then appear on
your COURSES tab.
If you have problems accessing your Blackboard account or need to be added to another course, contact the
Help Desk for assistance at 202-885-2550 or helpdesk@american.edu. Refer to the BLACKBOARD
RESOURCES section of the www.american.edu/cte Web site for an explanation of Blackboard’s features.
Important:
21
▪
You will see a link to a course only if your professor has decided to use Blackboard to complement
your classroom experience.
▪
All electronic correspondence from the university will be sent to your “merican.edu” e-mail address.
If you intend to use another e-mail address as your primary e-mail account, you must forward your
AU e-mail to that address so you do not miss important messages from the university or your
faculty.
To forward your AU e-mail, log into myau.american.edu, click on TECHNOLOGY on the right side
of the screen, and then click on “Forward My AU Email.”
▪
Passwords
You will be prompted to change your password every 60 to 90 days. AU policy holds you responsible for any
activity on your computing accounts. To protect the privacy of your data, never give out your password,
change it periodically, and always remember to log off when you are finished working.
How to Select a New Password
You may change your password at any time by following the steps below:
▪ Log on to the myau.american.edu Web portal.
▪ Click the TECHNOLOGY option.
▪ Select CHANGE/RESET MY PASSWORD.
▪ You will have one password to log into the portal and one password for emails
▪ There is a merge passwords option
What to Do if You have Forgotten Your Password
▪ If you entered a secret question when you established your account, you can go to
myau.american.edu and click the I’VE FORGOTTEN MY PASSWORD! Link.
▪ Follow the instructions to reset your password.
▪ If you have not yet entered a secret question, you will have to call the Help Desk at 202-885-2550.
Connecting to AU’s eagle secure Wireless Network
The eagle-secure wireless network is available all over main campus, plus the Tenley campus and other
satellite offices. Please note that the Washington College of Law offers a separate wireless service on the
WCL campus.
Access to the network is restricted to AU faculty, staff, student, and registered visitors.
Eagle-secure uses the latest 802.11n standard with 100-150 megabit per second throughput. The wireless
architecture also takes advantage of an industry best practice distributed platform to greatly reduce the risk of
large scale system failure.
If you have any questions about the eagle-secure wireless network or need assistance connecting to the
network, please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp.
If you have an available internet connection, you can configure your device for eagle-secure before you
connect to it for the first time, using the QuickConnect wireless configuration wizard. This is useful for
configuring your device before you arrive to AU’s campus. That way you can simply connect when you arrive.
For instructions on using QuickConnect, visit http://www.american.edu/oit/network/QuickConnectWireless-Configuration-Wizard.cfm
22
SafeConnect
SafeConnect is a system that uses Impulse’s SafeConnect Policy Key agent to ensure that computers
connecting to the AU network meet our minimum security standards. The system also creates a record of
your machine’s MAC address (which is a unique identifier) and your user name, so that OIT can contact you
if there is a problem with your machine that necessitates restricting your access to the network (such as a
virus infection or if the machine has been hacked). Restricting network access is important to help prevent
the spread of viruses, merica?, and spyware to other users on our network. Malware can damage legitimate
software and cause networking problems, such as slow or no movement on large networks such as ours.
How do I log on to the network?
You will be prompted for your username and password. Use your myau.american.edu credentials to log on to
the network. If you are not prompted with a SafeConnect login window, open your Web browser to initiate
the SafeConnect prompt.
How can I tell if I am logged on or not?
If you are not logged on to SafeConnect, you will be prompted to log on through the SafeConnect login page
when you try to open a non-AU webpage using your web browser. Logging in through the web page on a
Windows or Mac computer will always present the agent download page, which will prompt you to download
and install the Policy Key agent. Once the Policy Key agent is installed and you connect to the network, a
SafeConnect page should pop-up automatically and prompt you to login. Currently, SafeConnect does not
offer an agent for Linux users. Therefore, Linux users must log in through the Web page each time they
connect to the network.
For more information on SafeConnect visit: http://www.american.edu/oit/network/SafeConnect-FAQ.cfm.
23
LIFE @ AU
You will have plenty of time to have fun and become involved in social activities while you are here.
However, be prepared for a temporary change of lifestyle during the week. It may take a bit of getting used
to, but you will quickly find that your days will usually begin somewhat earlier than the days of the average
graduate student. Most of you will be expected to be at your internship by 8:00 or 9:00 a.m. three days per
week and seminars will often take place early on seminar day(s). The internship and many of the seminars
involve travel time downtown which means you will have to get up fairly early to have breakfast and get on
the Metro, etc.
On campus, you will find the sports center complete with extensive fitness equipment, swimming pool,
shopping and banking services, and an array of dining facilities. Take advantage of several fully equipped
computer facilities and the university library, as well as all of the university’s administrative offices you will
encounter outside Washington Semester.
Please note that at American University possession and/or use of alcohol is expressly prohibited
anywhere on AU’s campuses and university housing. Please be aware that the penalty is the same for
being in the company of students who possess or drink alcoholic beverages, as it is for those who are actually
responsible. Please use good judgment in these situations. AU has a “no alcohol” policy in the residence halls,
the Berkshire apartments, offices, and campus facilities. It is unlawful for anyone under 21 to drink or be
served alcohol in D.C. You should be well aware of both the AU alcohol policy and the D.C. drinking age.
Adjusting to Life at American University
Academics
Your Washington Semester seminar can seem more difficult than other courses due to the unique scheduling
structure related to securing off-site and visiting speakers. In order to succeed you must take responsibility for
knowing your schedule and your academic work. Follow the course outlines and keep up with the readings. If
you miss a class, contact your instructor immediately to determine the next steps in catching up, but also
consider borrowing lecture notes from someone who was present. In most cases, you will need to initiate
conversations about your academic standing with your instructors. If you are having difficulty with
coursework, please meet with your instructor to determine what might be offered to assist you in settling into
course demands.
Roommates
Living with roommates can present unique and sometimes intense challenges. Negotiating respect of personal
property, personal space, sleep, and relaxation needs can be a complex task. The complexity increases when
roommates are of different ethnic/cultural backgrounds or have very different values. Communicating your
needs calmly, listening with respect to a roommate’s concerns, and being willing to compromise to meet each
other’s needs can promote a healthy, positive relationship with roommates. Roommates often are not best
friends, but may work out mutually satisfying living arrangements. The reality is that each may tend to have
his or her own close circle of friends. If you are a late night person, please try to be as considerate as possible
of your neighbors, most of whom will probably be in bed and asleep well before midnight during the week.
24
AU CAMPUS
Main Campus
One of the highlights of the main campus is our modern sports center. It houses Bender Arena (where the
American Eagles play their home basketball games), the Reeves Aquatic Center, and Jacobs Fitness Center.
All of these facilities are available to you. Hours are posted each semester online at: www.american.edu/recfit
Butler Pavilion, adjacent to the sports center, houses the AU Bookstore, the Eagle’s Nest (a convenience
store and Subway), the UPS store, and Capital One Bank. The Career Center, also in Butler Pavilion, offers a
variety of services.
Several computing centers are available on the main campus. Most have PC and Mac computers. They are
located in several buildings: Mary Graydon Center, Anderson Hall, Hurst, and Ward.
Bender Library, on the main campus, is also available for your use. Here you will find many resources
including microforms and non-print media. The Bender Library is open 24-hours a day Sunday-Thursday,
and from 9 a.m. to 10/11p.m. Fridays and Saturdays. In the basement between Bender Library and the
School of International Service (SIS) is the Graduate Research Center. The Research Center is open to the
public daily from 8 a.m. to 8 p.m. and is open to graduate students 24-hours a day, 7-days a week with an ID
card.
Student Health Center and Health Insurance
The Student Health Center is located in McCabe Hall. The District of Columbia requires that all students
under the age of 26 attending school in D.C. comply with its immunization regulations. Health insurance is
mandatory for all resident, full-time, and international students enrolled at American University. Most
students under the age of 21 are covered by their guardian’s health insurance. (Check with your guardians to
be sure that you are covered.) The University sponsors a health insurance plan in which you will be
enrolled if you do not certify that you are currently covered by an individual, family, or employer
health plan. The Health Insurance waiver will be available starting in December 2015. Please be sure to
complete the Health Insurance Waiver at myau.american.edu no later than its due date to avoid charges being
automatically placed on your account. Also, please be sure to stay updated by visiting
http://www.american.edu/ocl/healthcenter/Health-Insurance-Waiver-Information.cfm.
The charge for the AU insurance plan will automatically be billed to your account and will cover you
throughout AU’s spring term. If you already have health insurance, you MUST complete and return
the waiver form at www.american.edu/ocl/healthcenter/Health-Insurance-Waiver-Information.cfm
to avoid the charge. If you receive notices via email, mail, or phone indicating that your waiver information
has not been received, you should not ignore the notices or bills even if you have sent in the form. Contact us
immediately so that we can check into the situation. Don’t wait until the last minute – after the waiver is
due, the insurance cannot be canceled and the charge cannot be removed.
25
TRANSPORTATION & PARKING ON CAMPUS
Parking on Campus
Washington Semester students living in AU-affiliated housing are not permitted to have vehicles on campus.
Parking regulations are enforced at all times. Violators are subject to citation, vehicle immobilization, tow
and/or conduct referral.
A valid permit or Pay-As-You-Go is required Monday through Friday, 8:00AM-5:00PM, in all general parking
spaces. A valid permit is required at all times in reserved parking spaces.
Student Semester Permit
• $506.00 per semester via student accounts or cash/credit
• Valid in all general parking spaces
Occasional Parking Permit
• Available for commuter students, faculty and staff
• Accommodates commuters that drive to campus on an infrequent basis
• Purchase up to 15 single-use, scratch-off hangtag permits per month
• Limited to one purchase per month
• Expire at the end of the calendar year
• The permit cost is pro-rated based on the number of permits purchased
• Valid in all general parking spaces
Parking Uses Per Month
1-5
6-10
11-15
Cost Per Use
$4.00
$5.00
$6.00
Monthly Cost
$4.00-$20.00
$25.00-$45.00
$51.00-$75.00
Pay-As-You-Go Hourly & Daily Parking
•
•
$2.00 per hour or $16.00 per day
Available in the Katzen Arts Center Garage or the School of International Service Garage
Non-Affiliate Parking
Non-affiliated and unapproved persons are not permitted to park on campus. Only persons conducting
official business with American University are permitted to park on campus. Approved non-affiliates include
University Guests, University Volunteers & Interns, Prospective Students and Campus Vendors.
Good Neighbor Parking Policy
American University’s Good Neighbor Parking Policy remains in effect for all faculty, staff, students,
contractors and visitors. Parking is prohibited on all neighborhood streets, including at parking meters, while
attending class, working or visiting any university property. University affiliated vehicles parked on
neighborhood streets are subject to a $100.00 fine.
The Good Neighbor Policy was developed to comply with D.C. Zoning Commission orders. The university
must comply with the requirements detailed in these orders as a condition of its Campus Plan, which
authorizes the university to build important new facilities critical to our mission and strategic goals. Every
member of the AU community plays a role in meeting these requirements through their personal
responsibility and actions. The Good Neighbor Parking Policy is available at:
http://www.american.edu/finance/publicsafety/parking/neighbor.cfm
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27
Shuttle Services
Transportation Services provides free shuttle service between main campus, and the Tenleytown Metro
Station on Wisconsin Ave. (20 minute walk from Main Campus). For up-to-date information on AU shuttle
services, download the Street Eagle app or:
Phone: (202) 885-3111
Web: http://www.american.edu/finance/facilities/Shuttle.cfm
The shuttle runs on the following schedule during term-time:
Blue Route (Main Campus – Metro)
Red Route (WCL – Metro)
Monday - Thursday
• 20-minute intervals from 6:15 am to 7:00 am
• 10-minute intervals from 7:00 am to 10:30 pm
• 15-minute intervals from 10:30 pm to 12:30 am
Monday - Friday
• 30-minute intervals between 7:15 am and 7:45 am
• 8-minute intervals between 8 am and 10:00 am
• 15-minute intervals between 10:00 am to 4:30 pm
• 8-minute intervals between 4:30 pm to 6:00 pm
• 15-minute intervals between 6:00 pm to 10:30 pm
• 30-minute intervals between 10:30 pm to 12:00
am
Friday
• 20-minute intervals from 6:15 am to 7:00 am
• 10-minute intervals from 7:00 am to 10:30 pm
• 15-minute intervals from 10:30 pm to 3:30 am
Saturday
• 11 to 14-minute intervals from 8:00 am to 11:20 am
• 8 to 11-minute intervals from 11:20 am to 7:34 pm
• 15-minute intervals from 12:00 am to 3:30 am
Saturday and Sunday
• 30-minute intervals between 8:15 am and 12:00
am
Sunday
• 11 to 14-minute intervals from 8:00 am to 11:20 pm
• 15-minute intervals from 12:00 am to 12:30 am
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29
SAFETY INFORMATION
Blue Light Phone System
Emergency Blue Light Phones are available all over campus for students to contact our dispatch center in the
event of an emergency. Students will recognize them as the big blue pylons that say “EMERGENCY” on the
side. Pressing the EMERGENCY button will activate a voice link with our dispatch center, or students may
use the keypad and CALL button to dial any on-campus extension.
Students who accidentally activate the emergency link should remain onsite until a police officer responds to
confirm you are not in any danger.
Services and Other Programs
Escort Service
The Department of Public Safety provides escorts, twenty-four hours a day/seven days a week, for
community members to and from university owned property. Escorts can be requested by calling the
University Police communications center at (202) 885-2527.
To ensure your safety, please call Public Safety for an escort on foot or in a vehicle, if for some reason you
believe you may be in danger or require assistance on campus or university property.
Safe Ride to Campus
American University's Department of Public Safety has devised a program to prevent you from having to get
into a vehicle with someone you do not know, or someone who is under the influence.
If you are stranded in DC, Virginia or Maryland (within a 10 mile radius), you can call a taxi, and ask to be
taken to American University's Department of Public Safety. Upon arrival, your taxi fare will be paid and
billed to your student account.
This is an emergency service to be used only under the following conditions:
1. You are a currently ENROLLED student at American University.
2. You have no other method of safe transportation to campus.
Please understand this is not a free service. The taxi fare will be billed to your student account.
To receive a safe ride, follow these three easy steps:
1. Call Public Safety at 202-885-2527 and let the dispatcher know that you would like to take advantage
of the Safe Ride Program and provide your location. Public Safety will then provide you with taxi
company telephone numbers.
2. Instruct the taxi driver to drop you off at the Department of Public Safety, (located across the street
from the Letts/Anderson shuttle stop).
3. Once you have arrived at Public Safety, let the taxi driver know you will be getting the fare from the
front desk. Inside the Public Safety building, please inform the dispatcher that you are using the Safe
Ride Program, and an Officer will be sent to the taxi to pay the fare.
Please Remember, have fun, but be safe and never drive or ride with someone who is under the influence,
or with someone you do not know. Public Safety is here to help!
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Emergency Notification Procedures
We want to take a few moments to review with you some common procedures and information you should
know in the event of an emergency. Naturally, different types of emergencies would require different sets of
instructions. Specific instructions would be communicated to you through one of the following avenues
depending on where you are at the time of the emergency. All students will be asked to fill out Emergency
Contact Information forms with current and accurate information. Please be sure to turn in this
information, it is imperative that you do so. This information will be entered into our database and
students, individuals listed as emergency contacts, internship supervisors, etc. would be contacted as required
depending on the situation.
American University officials and/or School of Professional & Extended Studies staff will
communicate information to you through:
1. AU email account (and your non-AU account if available)
2. Blackboard
3. School of Professional & Extended Studies and/or American University website
4. Calls to your cell phone, emergency contact or internship phone
5. Notices posted in various buildings
6. News media
It is your responsibility to:
1. Check your voice mail on your cell phone.
2. Check both your AU and/or non-AU email accounts regularly. Information is sometimes
communicated through “Today @ AU” or the myau.american.edu portal home page.
3. Be sure you have turned in the Emergency Contact Form. Be sure the information you provided on
the form is accurate and current.
4. Be sure the information provided in the application portal is accurate.
5. Provide us with your cell phone #.
6. Carry your personal identification with you at all times.
7. Have a supply of any prescription medication you take.
8. Have important phone numbers and contact information with you at all times.
If the emergency occurs on a weekday/Seminar Day
1. Your seminar faculty will receive instructions on what steps to take depending on the emergency
situation.
2. He/she will pass this information on to you in class or via phone, email, phone tree, etc.
3. If you are not in class, contact either your professor or the program office for instructions.
If the emergency occurs on a weekday/Internship Day
1. Follow the directions provided to the staff in the office where you are interning. If they are instructed
to remain in the building or sent to a designated evacuation site, you should follow them. Do not try
to return to campus unless all other employees are instructed to go home or leave the area with no
designated evacuation site.
2. If you are unsure about the situation at your internship office or surrounding area, contact your
supervisor before going to work. Do not leave for work until you have spoken with someone at the
office.
3. Always contact your roommate and one or more of the numbers below to let us know where you are
and that you are safe.
4. Call your parents to let them know where you are and that you are safe.
5. If you cannot make a long distance call from wherever you are, ask a roommate or friend to call your
parents for you.
31
If you live in the Berkshire apartments and if the emergency occurs during an evening or weekend
1. Your resident director will receive and pass on to you specific instructions.
2. If you are instructed to return to or remain in your residence, be sure to do so.
3. Always be aware of your roommate(s)’ schedule and/or whereabouts ( i.e., if you know it is late and
your roommate is not in the room, you should let your Community Coordinator know immediately).
Every effort would be made to locate students not on campus property in the event of an emergency,
but we need to hear from someone that a student has not been accounted for.
At any time during a pending or actual emergency, students should contact one of the following people for
instructions:
Public Safety Emergency
(202) 885-3636
SPExS Main Office
(202) 895-4900
AU Information Line
(202)885-1100
The most important thing to remember in an emergency is to not panic. Panic will keep you from thinking
clearly and from using sound judgment. Remain calm and think through the steps you will need to take. The
University is taking all necessary steps to insure your safety.
School of Professional & Extended Studies students must follow American University policy. If the
University cancels additional classes and activities, then SPExS classes and activities are also cancelled. If you
have any questions about the status of classes, please call the School of Professional & Extended Studies at:
202-895-4900. In addition, in an emergency situation, regardless of the seminar or internship schedule,
students should not go downtown unless notified by their professor that they should do so.
Students who would like counseling or who just need someone to talk to may contact the University
Counseling Center at 202-885-3500. Your safety and welfare are at the very top of our list of priorities. We
have taken, and will continue to take, every necessary precaution to ensure that you are safe and that you are
provided with the most up-to-date information. Please be sure to check your american.edu email account
daily and read any messages from the School of Professional & Extended Studies or AU administration. This
is sometimes the only means by which important information is communicated, and it can often answer many
of your questions. Feel free to forward any of these messages to your parents or home school representatives.
If anyone has questions or concerns not addressed in the american.edu emails or through voice mail, please
feel free to contact us directly and we will do our best to address them.
If you ever have any issues, concerns or just want to talk, please remember that the faculty and staff of the
School of Professional & Extended Studies are here for you. Walk in or call us anytime!
32
Crime Prevention Tips
General Safety Tips
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▪
▪
▪
▪
▪
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Program Public Safety’s emergency number 202-885-3636 into your cell phone.
Be aware of your surroundings.
Travel in groups at night whenever possible, especially when walking.
Use lighted walkways and thoroughfares, even if it means going out of your way.
Walk briskly, with your head up, and with assurance. Do not walk in brush-covered areas or
against buildings.
Do not wear dangling jewelry when traveling into the city. Keep purses, backpacks, and money
belts close to the body, and do not leave them unattended.
Do not struggle if someone attempts to take your property.
In Your Residence
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Lock your room/apartment door at all times, whether the room is occupied or not (e.g., while
you are sleeping). Many victims of burglaries have been out of their rooms for only minutes or were
down the hall a short distance from their room when the burglaries occurred.
Report doors propped open—they increase vulnerability to crime. If you find an interior or
exterior dorm door propped open, call a resident assistant and close the door.
Lock cash, credit cards, jewelry, and other valuables in a drawer or trunk and take these
valuables with you during school breaks. Be careful not to leave clothing and other property
unattended in lounges or laundry rooms.
Safety When Coming and Going
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Lock your bicycle with a high-security lock.
Park your vehicle in a well-lit and populated area. If this is impossible, scan the area before
getting into or out of your vehicle. Know your surroundings!
Get into your vehicle briskly, quickly, and confidently.
Avoid becoming too absorbed with the task at hand, such as keeping your head down at the key
lock, occupying yourself with bags, books, or keys; staying alert can help prevent your becoming a
target for crime.
Keep keys in hand to avoid unnecessary delay upon reaching your car.
Plan ahead, always, even if you are late or in a rush.
Travel by way of the university shuttle whenever possible. Shuttle service is offered to the
Tenleytown Metro Station, the Tenley Campus, and the Washington College of Law.
Report Suspicious Activity or Persons
Report suspicious incidents, activities, or persons to hall staff and to Public Safety immediately at
(202)-885-3636. Instant crime reporting or reporting suspicious behavior as soon as possible is essential in
reducing campus crime and in assisting Public Safety in promoting campus safety. Never hesitate to contact
Public Safety with any suspicion regarding your own or someone else’s safety. We strongly urge you
to program your cell phone with Public Safety’s Emergency number: (202) 885-3636.
33
CAMPUS DINING AND FOOD OPTIONS
Butler Pavilion
Butler Pavilion is home to Main Street at American University. Here students, faculty, and staff come
together to celebrate the success of American University Athletics in Bender Area.
•
P.O.D Market
•
Starbucks
•
Subway
Mary Graydon Center
The Mary Graydon Center is a focal point on campus and a primary location for students, faculty and staff to
gather to work on a special project or simply have a meal together while enjoying a break from their studies
and projects.
• Bene Pizzeria
• Global Fresh
• Einstein Bros. Bagels
• P.O.D. Mini Mart
• Elevation Burger
• The Terrace Dining Room (TDR)
• Freshii
Katzen Arts Center
The Katzen Arts Center houses the Department of Art, Department of Performing Arts, and the American
University Museum.
•
Argo Tea
For more information about campus dining options and the hours of operation for each location, please refer
to: http://www.american.edu/ocl/dining/index.cfm
EAGLEBUCK$ AND EAGLEBUCK$ VENDORS
The EagleBuck$ program is a convenient, cashless way to pay for purchases at on-campus merchants and
many of the area's most popular off-campus businesses. EagleBuck$ are kept on your AU One Card and can
be reloaded at any time by visiting our EagleBuck$ website. Below you will find a list of merchants that
accept EagleBuck$.
How to Load Money onto Your Card
You can load funds onto your card at Student Accounts, or at the “Value Station” vending machines on
campus or by visiting www.eaglebucks.com. Your parents/guardians can also add funds to your
EagleBuck$ account by calling the Housing and Dining Programs office at 202-895-3370, or e-mailing
eaglebucks@american.edu.
If You Lose Your Card
If you lose your card, notify the AU ID Card Office located in Housing and Dining Services in Anderson
Hall on Main campus. They will deactivate your lost EagleBuck$ card and transfer your balance to a new
card. Remember, there is a fee of $20 for getting a new card.
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Where Can You Use EagleBuck$?
EagleBuck$ are included in most meal plans offered at American University. And, as a form of payment,
you’ll use your EagleBuck$ at numerous locations around campus – many of the area’s most popular offcampus businesses now accept EagleBuck$. You can also use it to pay for textbooks, school supplies,
restaurants, delivery, haircuts and other essential student services, including residence hall laundry machines
and law library copiers.
EagleBuck$ On Campus Vendors
Argo Tea
Asian Flavors
Bene Pizza and Pasta
Campus Bookstore
Davenport Lounge
Einstein Brothers Bagels
Freshii
Global Fresh
Megabytes Café
The Mud Box
P.O.D. (Provisions on
Demand), featuring Red
Mango
P.O.D. Express
Starbucks
Subway
TDR (Terrace Dining
Room)
The University Club
The UPS Store
WCL Dining Room
EagleBuck$ Off Campus Vendors (Students should check vendor status prior to their arrival.)
Angelico's Pizzeria
4529 Wisconsin Ave. NW
202-243-3030
Manny & Olga's
1641 Wisconsin Ave. NW
202-337-1000
Subway
4441 Wisconsin Ave. NW
202-537-6061
Booeymonger
5252 Wisconsin Ave. NW
202-686-5805
Papa John's Pizza
4656 Wisconsin Ave. NW
202-BIG-PAPA
Tenley Nails
3919 Windom Place NW
202-362-6245
Cava Grill
4237 Wisconsin Ave. NW
202-695-8115
Robeks Smoothies
4253 Wisconsin Ave. NW
202-244-1784
Vamoose Bus, Inc.
301-718-0036
www.vamoosebus.com
Chipotle
4301 Wisconsin Ave. NW
202-237-0602
Satay Club
4654 Wisconsin Ave. NW
202-363-8888
Whole Foods Market
4530 40th St. NW
202-237-5800
CVS (Tenleytown)
4555 Wisconsin Ave. NW
202-537-1587
Spring Garden
4916 Wisconsin Ave. NW
202-363-1698
Wingos
3207 O Street NW
202-338-2478
Domino's Pizza
4539 Wisconsin Ave. NW
202-362-7500
Z-Burger
4321 Wisconsin Ave. NW
202-966-1999
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LIVING IN WASHINGTON, D.C.
Getting Around D.C.
The answer to most things American can be traced to our nation’s capital, Washington D.C. It is not only the
home to our nation’s leaders but also home to a thriving international city filled with cultural offerings that
can be the finest in the world. For those of you who have never visited our nation’s capital, here is a short
orientation for you:
Washington is divided into four quadrants, Northwest (where AU is located), Northeast, Southwest, and
Southeast. The Capitol (where the House of Representatives and the Senate meet) is at the center of these
quadrants. North Capitol and South Capitol Streets divide the city into east and west; The Mall (the lawn area
lined by the Smithsonian Institution buildings) and East Capitol Street divide the city into north and south.
Starting at the Capitol, the streets are arranged like a grid with the numbered streets running north and south
and the lettered streets running east and west. The letters and numbers ascend as you move away from the
Capitol in any of the four quadrants. The main avenues, which are named for states, run diagonally across the
city. If you know where you are and where you need to go, you can usually count the blocks to see how far
you must travel.
The Potomac River forms the southern border of this diamond shaped city, and depending where you are
located vis-à-vis the Capitol, you’ll find yourself in one of four quadrants: NW, NE, SE and SW.
Streets that run east to west are labeled alphabetically (A, B, C) in relation to the National Mall. Remember
the streets follow the Roman alphabet, so do not let the missing “J Street” throw you off. After W St., eastwest streets take on two-syllable names, then three-syllable names then the names of trees and flowers. Street
running north and south are numbered (1st, 2nd, 3rd) with the numbers increasing the farther you travel from
the capital.
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Metro
The Tenleytown station is on the Red Line, one of five lines that serve the Washington, D.C./suburban
Maryland/northern Virginia metropolitan area. If you need to transfer to one of the other Metro lines, you
can do so at several stations. For example, at Metro Center you can transfer to the Orange or Blue Lines and
at Gallery Place you can switch to the Yellow or Green Lines. All Metro stations have maps of the system as
well as listings of the fares from that station to any other station in the system.
You need to purchase a fare card to use the Metrorail system. The fare card machines are located in all Metro
stations, each with instructions. Make sure you have crisp dollar bills. The machines will not accept bills that
are crumpled, torn or folded. They will only accept $1, $5, $10, $20 bills, and coins (including $1 presidential
coins). The blue machines also accept credit cards. Fare cards are good for an unlimited time; you just need to
pay attention to how much money is still on your card. If you find there is not enough money on your card to
pay for your trip, use the exit-fare machine to add more.
Note: Starting March 2016, Metrorails will no longer accept paper fare cards.
You may also choose to purchase a SmarTrip card during your time in Washington. These cost $10 and can
be purchased at the Metro Center Sales Office, at the AU Bookstore, or from a Metro representative during
orientation. You can add money to your card at the blue machines in every station or online through
http://www.wmata.com/fares/smartrip/ . Using a SmarTrip Card saves you $1 per ride on Metrorail and
there are a few additional benefits to using it:
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It is an electronic card, making it easier and faster to get through the stalls to enter the Metro system.
It automatically handles transfers from metro to bus, bus to bus, etc.
If you lose your card, you can get your card and the money replaced (Note: this is only possible if you
register your SmarTrip card online after purchase).
The hours for Metrorail are 5:00 a.m. to midnight, Sunday through Thursday; 7:00 a.m. to 3:00 a.m. Friday
through Saturday. These times are approximate; it is best to check each station's posted operating hours. For
Metro route and schedule information, call 2026377000 or see the website at www.wmata.com. This website
is also useful when planning your trip – the left-hand side of the home page allows you to enter information
about your trip, and from that information, it will tell you how to get from one place to another, what times
the bus/metro comes, and how much the total trip will cost.
Some of the places you might visit frequently are listed below with their closest Metro stops:
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Capitol Hill – Union Station (Red Line) or Capitol South (Orange/Blue/Silver Lines)
National Airport (DCA) – National Airport (Blue/Yellow Lines)
National Zoo – Woodley ParkZoo (Red Line) or Cleveland Park (Red Line)
The Shops – Metro Center (Orange/Blue/ Silver Lines and Red Line)
The National Mall – Smithsonian (Orange/Blue/ Silver Lines)
DC Convention Center – Mt. Vernon Square (Green / Yellow Lines)
Nationals Stadium – Navy Yard (Green Line)
Pentagon – Pentagon (Blue/Yellow Lines)
Union Station – Union Station (Red Line)
37
Metro Bus
When Metrorail can't get you where you need to go, Metrobus surely can. Several bus lines run through
Tenleytown. The M4 bus travels along Nebraska Avenue and stops in front of the American University
campus on the way to Sibley Hospital. The M4 runs Monday through Saturday until 8:30 p.m. During rush
hour it runs every 15 minutes; otherwise it runs every 30 minutes. The N2 line also runs during the weekdays,
stopping in the same place as the M4 on Nebraska Ave., but goes down to Farragut Square in one direction,
and Friendship Heights in the other.
The number 31, 32, 36 buses run along Wisconsin Avenue approximately every 15 minutes, every day from
about 4:40 a.m. until about 2:30 a.m. On the west side of Wisconsin Avenue, the 30s buses marked Naylor
Road, Foggy Bottom, and Southern Avenue Station take you south to Georgetown or Capitol Hill. While
Capitol Hill is also accessible by Metrorail (which is usually quicker than the bus), Georgetown does not have
a Metro Station, so the southbound 30s buses are your best bet. It takes about 20 minutes to travel from
Tenleytown to Georgetown. There is a shuttle running from Dupont Circle South to Georgetown and
Rosslyn Metro stop, however, you must have a SmarTrip to qualify for transfer fares.
Transfers
If your trip requires a transfer between the bus lines or from Metrorail to bus, you may do so at little extra
cost by using a SmarTrip card. If you need to transfer from Metrorail to a regular bus, you may do so within
the entire metropolitan area by using your SmarTrip card. As stated before, the use of a SmarTrip card
will make all transfers fees automatic. Bus to Bus transfers within 2 hours are free.
►Remember this tip: Stand to the right on the escalator and walk to the left!
ZipCar
Six ZipCars are available on-campus near Asbury and McKinley for hourly and daily rental. You can sign up
for a ZipCar membership and rent a car by the hour, including gas & insurance. Find out more at
www.zipcar.com.
Uber & Lyft
Uber and Lyft ride sharing services make it easy to grab a ride with your phone, get you where youce. Find
out more at an sign up for a ZipCar membership and rent a car by the hour, including Find out more at
uber.com and lyft.com.
38
Map of Washington D.C Metro
39
WASHINGTON D.C. METRO SHOPPING GUIDE
Bed Sheets, Pillows, Comforters
TJ Maxx, 5252 Wisconsin Ave., NW
Washington, DC
Directions: Take the metro to the Friendship Heights Station. It is behind the Mazza
Gallery Shopping Mall.
Marshall’s, 5333 Wisconsin Ave., NW
Washington, DC
Directions: Take the metro to the Friendship Heights Station. It is in the Chevy Chase
Pavilion.
Appliances (Radios, Clocks, Phones, Computers
Best Buy, 4500 Wisconsin Ave. NW
Washington, DC
Directions: Walk toward Tenleytown metro station and cross Wisconsin Ave. right by the
metro station.
Target, 5700 Bou Ave.
Rockville, MD
Directions: Take the red line to Twinbrook Metro Station and walk northwest to Bou
Avenue along Wisconsin Ave. It will be located behind the Flagship Center Shopping
Center.
Target, 3100 14th St, NW, Ste 201
Washington, DC
Directions: Take the red line to Gallery Place Metro Station (the line heading towards Silver
Spring) and transfer to the green or yellow line. Take the train heading toward (yellow) Fort
Totten or (green) Greenbelt and exit at the Columbia Heights Metro Station. Exit the
station and the store will be located next to the Metro station between N Irving St. and N
Kenyon St OR take the H 3 or 4, from Tenleytown metro stop
Pharmacies
CVS, 4555 Wisconsin Ave. NW (Open 24 Hours)
Washington, DC
Directions: Walk toward Tenleytown Metro Station. Walk past metro station, take a right
and pass Payless Shoe Store and Domino’s Pizza. The CVS is on the right side of Wisconsin
Ave.
Rite Aid, Foxhall Square, 3301 New Mexico Ave. NW
Washington, DC
Directions: Cross the street near the Nebraska Lot near main campus. The Foxhall Square
Mall is on the left side of New Mexico Ave. past the Nebraska Lot
CVS, 4851 Massachusetts Ave., NW
Washington, DC
Directions: Walk to the main campus, Glover Gate (N. Side of main campus) and take a left
onto Massachusetts and continue for about 10 minutes. The CVS Pharmacy is on the right
side, in a small shopping center (next to the AU Law School). OR Take the Park Bethesda/
Law School shuttle bus at North or South Campus stops
40
Grocery/Food Stores
Eagle’s Nest, Main Campus in the Tunnel
Main Campus
Whole Foods Market, 4530 40th St., NW
Washington, DC
Directions: Walk toward Tenleytown Metro Station. Entrance is behind the appliance store.
Safeway, 4203 Davenport St. NW
Washington, DC
Directions: Walk toward Tenleytown Metro Station. Walk 10 minutes down Wisconsin past
CVS. The Safeway is behind the Volvo car dealership on the left.
Giant, 3336 Wisconsin Ave. NW
Washington, DC
Directions: Walk to Massachusetts and Macomb St continue straight up Macomb street
until you reach Cathedral Commons and the Giant.
Shopping Malls
The Shops at Wisconsin Place, 5310 Western Ave. NW
Washington, DC
Directions: Take the Metro to the Friendship Heights station.
Stores include: Anthropologie, Bloomingdale’s, MAC, Sephora, Eileen Fisher, White House Black
Market, Talbots, Cole Haan, and more.
Fashion Center at Pentagon City, 1110 S. Hays St.
Alexandria, VA
Directions: Take the Metro to the Pentagon City Station. One of the exits takes you right
into the mall (the other takes you to a few more stores).
Stores include: Macy’s, GAP, American Eagle Outfitters, Disney Store, Express, Forever 21, and more.
Georgetown Park, 3222 M St. NW
Washington, DC
Directions: Walk to bus stop in Tenley Circle. Then take any even numbered 30 bus to
Wisconsin Ave. and M Street
Stores include: J.Crew, Abercrombie&Fitch, Polo Ralph Lauren, Godiva, H&M, American
Apparel, Gap, Victoria’s Secret, Express, and more.
Mazza Galleria, 5333 Wisconsin Ave. NW
Washington, DC
Directions: Take the Metro to the Friendship Heights Station. One of the exits takes you
right into the mall
Stores include: Ann Taylor, Foot Locker, Neiman Marcus, Williams-Sonoma, Kron Chocolatier,
Voorthuis Opticians, and more.
Montgomery Mall, 7101 Democracy Blvd.
Washington, DC
Directions: Take the Metro to the Grosvenor Station, and then take a Ride-On bus No, 47
toward the mall.
Stores include: Pottery Barn, Old Navy, Gap, Banana Republic, Armani Exchange, and lots
more.
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SIGHTSEEING & ENTERTAINMENT
Washington, D.C. is an exciting city. During the week, your seminars will introduce you to the people who
make things happen. Your internships will take you to the places where those people work. You will be part
of the action that is the nation's capital. There is so much to do when you are not studying, so make sure to
take advantage of your free time!
Sightseeing
The District is rich in history and tradition, from the world-renowned Smithsonian Institution to the U.S.
Capitol. Seeing all the city has to offer will take all semester (and longer)! A visit to the Capitol is a necessity.
You may avoid the long tourist lines for the Capitol by visiting only the House and Senate Galleries. Tickets
for these can be picked up at your Senator’s or Representative’s office the morning of your visit, and if you
time it perfectly on the day of an important vote, you may see all of the Senators or Representatives in one
place at one time!
Your stay in Washington would also not be complete without a stop at the National Archives, which houses
the country's most famous documents: the Declaration of Independence, the Constitution, and the Bill of
Rights. To see where the Constitution has stood the test of time, you should visit the United States
Supreme Court, which is in session two weeks of every month. Both of these stops are near the Capitol.
Other interesting stops are the White House, FBI Headquarters, the Holocaust Memorial Museum,
and the Bureau of Engraving and Printing.
There are also over 15 Smithsonian museums, plus the National Zoo. From the Capitol, you can walk
straight ahead down the south side of the Mall and explore the American Indian Museum, then experience
the most visited museum in the world: the National Air and Space Museum. Continuing on the same side
of the National Mall you can visit the Hirshhorn Museum and Sculpture Garden, the Arts and
Industries Building, the National Museum of African Art, the Smithsonian Institution Building (the
oldest of all the Smithsonian museums), the Sackler Gallery, and the Freer Gallery. Crossing to the other
side of the Mall you can begin your explorations at the National Museum of American History, a must for
any history buff. Right next-door is the National Museum of Natural History, home to the 45.5carat
Hope Diamond. The last museum stop on the Mall is the National Gallery of Art, which houses everything
from sculptures to photographs, architecture to paintings.
While the Smithsonian museums are a highlight of Washington, so too are the many monuments that are host
to thousands of visitors each year. The Washington Monument seems the most obvious place to start.
Other monuments include the Lincoln Memorial, the Jefferson Memorial, the Martin Luther King, Jr.
Memorial, the Korean War Memorial, the Vietnam Veterans Memorial, the World War II Memorial
and the Franklin Delano Roosevelt Memorial.
Recreation
For those of you who enjoy picnics and outdoor sports, Washington has plenty of green fields to
accommodate you. Constitution Gardens, between the Washington Monument and the Lincoln Memorial,
is the perfect spot for a pleasant walk or a private picnic. These gardens have over 50 acres of treeshaded
lawns and a six-acre lake. The Tidal Basin of the Jefferson Memorial is the site of Washington's most
famous springtime event, the Cherry Blossom Festival, but can be enjoyed year-round, especially in the
warmer months when paddleboats are available for rent.
East and West Potomac Parks have a wide variety of playing fields for both spectators and participants.
Some of the more unusual sports played there are rugby, polo, and cricket. Excellent baseball, soccer,
volleyball, and tennis facilities also can be found there, along with a 26hole public golf course at East
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Potomac Park. Rock Creek Park is by far the city's largest park and is one of the largest urban parks in the
world. Here you can find anything from horseback riding and golf to jogging paths and tennis courts. There
are bike paths running through the park as well, all the way to the monuments along the Rock Creek and
Potomac Parkway. This ride is especially beautiful during the warm fall and spring months. Closer to AU you
will find Dumbarton Oaks. Here you can tour a nineteenth century mansion and 10 acres of terraced formal
gardens.
If you are interested in professional sports, the newly opened Nationals Stadium is the home of our Major
League Baseball team, the Washington Nationals. Other stadium excitement is found while watching the
Washington Wizards and Washington Mystics play basketball, the Washington Redskins play and
football, and DC United play soccer.
Neighborhoods
When you tire of the tourist stops and want to see Washington, D.C. the city, you can visit some
neighborhoods that offer shopping, nightlife, and some of the best ethnic food around (please see “Dining
around D.C.” below for specific details). Adams Morgan runs along Columbia Road, NW, and is referred to
as Washington's "United Nations," home to many fine ethnic restaurants and popular nightspots.
Chinatown, a small area on G and H Streets between 6th and 8th Streets, NW, is a historic area and home to
many Asian restaurants and shops. One neighborhood everyone has heard of is Georgetown. This area has
many specialty shops and restaurants that attract visitors day and night. Dupont Circle is also a favorite of
tourists and locals alike, boasting dining and shopping for all tastes.
Federal Triangle
Metro: Metro Center, Archives Navy Memorial or Federal Triangle.
Washington’s old downtown has much to offer. Tour the Federal Bureau of Investigation building or
visit the International Spy Museum. Catch a sporting event or a concert at the Verizon Center and
have dinner at an authentic Chinese restaurant in Chinatown. Or better yet, see the “three
cornerstones of American legal tradition,” the Declaration of Independence, the Bill of Rights and
the Constitution at the National Archives. Federal Triangle captures some of D.C.’s most historical
moments.
Foggy Bottom
Metro: Foggy Bottom
This area, originally thought to be built over a swamp, is the home to many national organizations
such as the American Red Cross, the Eisenhower Office Building (previously the Old Executive
Building), Organization of American States, the State Department and the World Bank. Tours are
offered in these buildings but they are seasonal and do require reservations. This is also the metro
stop for George Washington University. Be sure to catch the free shuttle at the Foggy Bottom metro
stop to a show at the Kennedy Center and to visit the Watergate Complex. Go to the top of these
two buildings and you will be at the highest point to view the city in its entirety. There is also a
shuttle to Georgetown from the Foggy Bottom Metro stop that only costs fifty cents.
Georgetown
Metro: Take any bus numbered in the 30’s from Tenley Circle, or transfer from Dupont Circle or
Rosslyn Metro. The capitol’s most prestigious neighborhood, this area was where American icons
such as John F. Kennedy resided. Georgetown was also the filming location for some of
Hollywood’s classic movies. For example, visit the Exorcist steps off of M St. or the C&O Canal.
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The Mall
Metro: Smithsonian, L’Enfant Plaza
The 554 ft. tall, Washington Monument is this area’s landmark. Surrounded by the Vietnam Veterans
Memorial, Lincoln Memorial, Korean War Veterans Memorial, Constitutional Gardens, FDR
Memorial and the Jefferson Memorial, there’s plenty to see during the day and it is beautiful to visit
at night. Visit the Smithsonian museums. The Native American Museum is also located on the Mall.
Noted summer events include a July 4 fireworks display and the Folk Life Festival.
(http://www.folklife.si.edu/festival/2006/index.html)
Capitol Hill
Metro: Capitol South, Union Station.
This is Washington’s principal tourist attraction. In the vicinity of the Capitol building you will find
the Supreme Court, Library of Congress and the Folger Shakespeare Library, U.S. Botanical Gardens
and the Taft Memorial.
Upper Northwest
Metro: Woodley Park Zoo/Adams Morgan, Cleveland Park
Sites to see include the Washington National Cathedral, National Zoo, and the U.S. Naval
Observatory.
Arlington
Metro: The Pentagon, Arlington National Cemetery
Visit the largest military cemetery in the U.S. and see the Changing of the Guard or the Kennedy
Gravesites. Then catch a free shuttle from Arlington Cemetery to take you to see the Iwo Jima
Memorial (Marine Corps War Memorial) where you may be able to see the Marine Corps Tuesday
Evening Sunset Parade around 7pm. From this memorial, you also have a nice view of the Pentagon.
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DINING AROUND WASHINGTON DC
Tenleytown
Tanad Thai Cuisine
4912 Wisconsin Ave. NW
202-966-0616
Chef Geoff’s
3201 New Mexico Ave. NW
202-237-7800
Matisse Café Restaurant
4934 Wisconsin Ave. NW
202-244-5222
Angelico Pizzeria & Café
4529 Wisconsin Ave. NW
202-234-3030
Chipotle
4301 Wisconsin Ave NW
(202) 237-0602
Murasaki
4620 Wisconsin Ave. NW
202-966-0023
Asian Satay Club
Restaurant & Sushi Bar
4654 Wisconsin Ave. NW
202-363-8888
Domino’s
4539 Wisconson Ave. NW
202-362-7500
Osman & Joe’s Steak ‘n
Egg
4700 Wisconsin Ave. NW
202-686-1201
Bread + Salt
4619 41st Street NW
202-362-000
Café Ole
4000 Wisconsin Ave. NW
202-244-1330
Cava Mezze
4237 Wisconsin Ave NW
202-695-8115
Guapo’s
4515 Wisconsin Ave NW
202-686-3588
Le Chat Noir
4907 Wisconsin Ave. NW
202-244-2044
Masala Art
4441 Wisconsin Ave NW
202-362-4441
Z Burger
4321 Wisocnsin Ave. NW
202-966-1999
Panera Bread
4501 Wisconsin Ave. NW
202-362-1514
Nando’s Peri-Peri
4231 Wisconsin Ave. NW
202-821-1312
Spring Valley (Washington College of Law)
Wagshal’s Delicatessen
4855 Massachusetts Ave NW
202-363-5698
Tara Thai
Le Pain Quotidien
4874 Massachusetts Ave NW
202-459-9141
DeCarlo’s Restaurant.
4822 Yuma Street NW‎
(202) 363-4220
4849 Massachusetts Ave NW
202-363-4141
Friendship Heights / Chevy Chase
Pumpernickel’s
Delicatessens
5504 Connecticut Ave. NW
202-244-9505
Booeymonger Restaurant
5252 Wisconsin Ave. NW
202-686-5805
Maggiano’s Little Italy
5333 Wisconsin Ave NW
202-966-5500
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Parthenon Restaurant
5510 Connecticut Ave. NW
202-966-7600
Arucola Osteria Italiana
5534 Connecticut Ave. NW
202-244-1555
FroZenYo
5252 Wisconsin Ave. NW
202-686-5805
Cosi
5252 Wisconsin Ave. NW
202-537-9300
Range
5335 Wisconsin Ave. NW
202-803-8020
Matisse
4934 Wisconsin Ave. NW
202-244-5222
Blue 44
5507 Connecticut Ave. NW
202-362-2583
Cheesecake Factory
5345 Wisconsin Ave. NW
202-364-0500
American City Diner
5532 Connecticut Ave. NW
202-244-1949
Café of India
4909 Wisconsin Ave. NW
202-244-1395
Lia’s
4435 Willard Ave. NW
240-223-5427
Clyde’s of Chevy Chase
5441 Wisconsin Ave. NW ‎
301-951-9600
Pete’s New Haven Style Pizza
4940 Wisconsin Ave NW ‎
202-237-7383
Little Red Fox
5035 Connecticut Ave. NW
202-248-6346
P.F. Chang’s
5406 Wisconsin Ave. Nw
301-654-4350
Jake’s American Grille
5018 Connecticut Ave. NW
202-966-5253
Chad’s
5247 Wisconsin Ave. NW ‎
202-362-8040
Capital Grille
5310 Western Ave.‎
301-718-7812
Cafe Deluxe
3228 Wisconsin Ave NW ‎
202-686-2233
2 Amys
3715 Macomb St. NW
202-885-5700
Cathedral Heights
Cactus Cantina
3300 Wisconsin Ave. NW
202-686-7222
Adams Morgan/Woodley Park
Afghan Grill
2309 Calvert St. NW
202-234-5095
Amsterdam Falafel
2425 18th St. NW
202-234-1969
Churreria Madrid
2505 Champlain St. NW
202-483-4441
Super Tacos & Bakery
1762 Columbia Rd. NW
202-232-7121
Las Canteras Peruvian
Restaurant
2307 18th St. NW
202-265-1780
Mr. Chen’s Organic
Chinese
2604 Connecticut Ave NW
202-797-9688
Lebanese Taverna
2641 Connecticut Ave. NW
202-265-8681
Pasta Mia
1790 Columbia Rd. NW
202-328-9114
MASO
1145 19th Street NW
301-985-2120
Tono Sushi (Japanese/Sushi)
2605 Connecticut Ave. NW
202-332-7300
Tryst
2459 18th St NW
202-232-5500
Jumbo Slice
2341 18th St NW ‎
(202) 234-2200
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Bethesda
BD’s Mongolian Barbeque
7201 Wisconsin Ave
301-657-1080
Raku (Japanese/Sushi)
7240 Woodmont Ave
301-718-8680
Redwood
7121 Bethesda Ln
301-656-5515
Jaleo
7271 Woodmont Ave
301-913-0003
Olazzo
7921 Norfolk Ave
301-654-9496
Morton’s the Steakhouse
7400 Wisconsin Ave
301-657-2650
Levante’s
7262 Woodmont Ave
301-657-2441
American Tap Room
7278 Woodmont Ave
301-656-1366
Daily Grille
1 Bethesda Metro Center
301-656-6100
Max Brenner
7263 Woodmont Ave
301-215-8305
Uncle Julio’s
4870 Bethesda Ave
301-656-2981
Luke’s Lobster
7129 Bethesda Lane
301-718-1005
Cafe Berlin (German)
322 Massachusetts Ave NE
202-546-7656
Ted’s Bulletin
505 8th St SE
(202) 544-8337
Congressional Cafeterias:
Hunan Dynasty (Asian)
215 Pennsylvania Ave SE
(202) 546-6161
Union Station: Everything
from formal dining to a food
court – for a complete listing,
visit:
www.unionstationdc.com/rest
aurants
Capitol Hill
Capital Grille
601 Pennsylvania Ave NW
(202) 737-6200
Dirksen Cafeteria: Basement,
North-Side Dirksen
Building
The Public Dining Hall:
Room S112, The Capitol
Longworth Cafeteria: Room
B-223, Longworth Building
Madison Cafeteria: 6th Floor,
Madison Building
Rayburn Cafeteria: Room B357, Rayburn
Downtown (Farragut, Metro Center, Chinatown)
Capitol City Brewing Company
1100 New York Avenue NW
202-628-2222
Hard Rock Cafe
999 E Street NW
202-737-ROCK
Old Ebbitt
675 15th St. NW
202-347-4800
Capital Grille
601 Pennsylvania Ave. NW
202-737-6200
Founding Farmers
1924 Pennsylvania Ave NW
(202) 822-8783
Tony Cheng’s
619 H Street, NW
(202) 371-8669
Vapiano
623 H Street NW
202-621-7636
Jaleo
480 7th Street NW
202-628-7949
Taberna del Alabardero
1776 I St. NW
202-429-2200
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Dupont Circle
Five Guys
1645 Connecticut Ave. NW
202-328-3483
Levante’s
1320 19th Street NW
202-293-3244
Kramerbooks & Afterwords
Cafe
1517 Connecticut Ave. NW
202-387-3825
James Hoban’s Irish
Restaurant
1 Dupont Circle NW
202-223-8440
Marrakesh Palace
2147 P Street NW
(202) 775-1882
Ping Pong Dim Sum
1 Dupont Cir NW
(202) 293-1268
Malaysia Kopitiam
1827 M St. NW
202-833-6232
Zorba’s
1612 20th St., NW
202-387-8555
Pizzeria Paradiso
2003 P Street NW
202-223-1245
U Street
Ben’s Chili Bowl
1213 U Street NW
202-667-0909
Dukem
1114 U St. NW
202-667-8735
Etete
1942 9th St NW
(202) 232-7600
Busboys and Poets
2021 14th St NW
202-387-7638
Masa 14
1825 14th St NW
202-328-1414
Oohh’s & Aahh’s
1005 U St NW
(202) 667-7142
Georgetown
Amma Vegetarian Kitchen
3291 M St. NW
202.625.6625
Georgetown Cupcake
3301 M St NW
(202) 333-8448
Moby Dick House Of Kabob
1070 31st St. NW
202-333-4400
Benihana
3222 M St., NW
202-333-1001
Sprinkles
3015 M St NW
(202) 450-1610
Neyla
3206 N St NW
202-333-6353
Bistro Francais
3128 M St. NW
202.338.3830
Farmers Fishers and Bakers
3000 K St NW
(202) 298-8783
Old Europe
2434 Wisconsin Ave. NW
202-333-7600
Five Guys
1335 Wisconsin Ave NW
202- 337-0400
Martin’s Tavern
1264 Wisconsin Ave. NW
202-333-7370
Sequoia
3000 K St NW
202-944-4200
J-Pauls
3218 M St., NW
202-333-3450
Kandahar Restaurant
3287 M St. NW
202-337-1941
Clyde’s of Georgetown
3236 M St NW
(202) 965-1789
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AREA HOTELS
If you are arriving early, use the list below to arrange reservations at a hotel convenient to campus.
There are many hotels convenient to AU. These hotels are "partners" with AU and typically offer AU visitors
special rates:
Embassy Suites at the Chevy Chase Pavilion
4300 Military Road, NW
Washington, DC 20015
202-362-9300
Marriott, Wardman Park
2660 Woodley Road, NW
Washington, DC 20008
202-328-2000
Holiday Inn, Georgetown
2101 Wisconsin Avenue, NW
Washington, DC 20007
202-338-4600
Hilton Garden Inn, Washington/Bethesda
7301 Waverly Street
Bethesda, MD 20814
301-654-8111
Marriott Courtyard Chevy Chase
5520 Wisconsin Avenue
Chevy Chase, MD 20815
301-656-1500
Doubletree Hotel Bethesda
8120 Wisconsin Avenue
Bethesda, MD 20814
301-652-2000
Use AU Corporate Account #0560005012 to receive
special rates
Suburban area: Bethesda/Chevy Chase, MD
Hyatt Regency Bethesda
One Bethesda Metro Center
(7400 Wisconsin Ave.)
Bethesda, MD 20814
301-657-1234
Holiday Inn, Chevy Chase
5520 Wisconsin Ave.
Chevy Chase, MD 20015
301-656-1500
Four Points Sheraton, Bethesda
8400 Wisconsin Ave.
Bethesda, MD 20814
301-654-1000
Marriott, Bethesda
515 Pooks Hill Road
Bethesda, MD 20814
301-897-9400
Arlington, Virginia
Marriott, Key Bridge
1401 Lee Hwy
703-524-6400
Best Western, Key Bridge
1850 N. Fort Meyers Rd.
703-522-0400
Georgetown & Downtown Washington
Phoenix Park Hotel
520 Capitol Hill St NW
202-638-6900
The Georgetown Inn
1310 Wisconsin Ave NW
202-333-8900
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Latham Hotel
3000 M Street NW
202-726-5000
Washington Hilton and Towers
1919 Connecticut Ave NW
202-483-3000
Park Hyatt Washington
1201 24th Street NW
202-789-1234
Georgetown Suites
1111 30th St NW
202-298-7800
Savoy Suites Hotel
2505 Wisconsin Ave NW
202-337-9700
Washington Monarch Hotel
2401 M Street NW
202-429-2400
The Capital Hilton Hotel
16th and K Streets NW
202-393-1000
The Graham Georgetown
1075 Thomas Jefferson St. NW
202-337-0900
Days Inn
4400 Connecticut Ave NW
202-244-5600
Washington Marriott Hotel
1919 22nd Street NW
202-872-1500
Grand Hyatt Washington
1000 H Street NW
202-582-1234
The Watergate Hotel
2650 Virginia Ave NW
202-827-1600
J.W. Marriott Hotel
1331 Pennsylvania Avenue NW
202-393-2000
Hyatt Regency Washington on Capitol Hill
400 New Jersey Ave NW
202-737-1234
The Renaissance Mayflower Hotel
1127 Connecticut Ave NW
202-347-3000
Four Seasons Hotel
2800 Pennsylvania Ave NW
202-342-0444
Omni Shoreham Hotel
2500 Calvert Street NW
202-234-0700
Hilton Embassy Row Hotel
2015 Massachusetts Ave NW
202-265-1600
*Additionally, Globetrotter Travel can assist you
with hotel, airline, and car reservations, and can
also arrange special rates. Call 301-570-0800 or
visit www.globetrottermgmt.com.
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DIRECTIONS TO AMERICAN UNIVERSITY
American University is located in Northwest Washington, D.C., at the intersection of Massachusetts and
Nebraska Avenues. Getting here is no problemjust follow the directions below.
Car
From northeast of Washington (New York, Philadelphia, Baltimore)
Follow I-95 south to I-495 west toward Silver Spring. (See “From I-495” below.)
From northwest of Washington (western PA, western MD)
Follow I-270 south. Where I-270 divides, follow the right-hand branch toward northern Virginia. (Do
not take the branch toward Washington.) Merge with I-495 (Capital Beltway). (See “From I-495” below.)
From south or west of Washington (Norfolk, Richmond, Charlottesville)
Follow I-95 north or I-66 east to I-495 (Capital Beltway). Take I-495 north toward Silver Spring. (See
“From I-495” below.)
From I-495 (Capital Beltway)
Take exit 39 and follow the signs for River Road (MD Route 190) east toward Washington. Continue east
on River Road to the fifth traffic light. Turn right onto Goldsboro Road (MD Route 614). At the first
traffic light, turn left onto Massachusetts Avenue NW (MD Route 396). Continue on Massachusetts
Avenue NW through the first traffic circle (Westmoreland Circle). Continue one more mile to 4400
Massachusetts.
By Plane
Washington’s Ronald Reagan National Airport—the airport most convenient to AU—is approximately 30
minutes from campus during rush hour by cab. Washington Metro (subway) trains run daily from National
Airport into downtown Washington on the yellow or blue lines. Transfer to the red line at Gallery Place
station or Metro Center station in the direction of Shady Grove (Tenleytown/AU station).
Dulles International Airport is about 45 minutes from campus and Thurgood Marshall
Baltimore/Washington International Airport is about one hour from campus. All three airports offer shuttle
services to major hotels and meeting points in downtown Washington. Shuttle services cost between $15 and
$40 one way, depending on your point of origin.
By Train and Subway
Amtrak trains regularly arrive in Washington at Union Station. Washington Metro (subway) trains run
Monday through Thursday from 5 a.m. until midnight, Friday from 5 a.m. until 3 a.m., Saturday from 7 a.m.
until 3 a.m. and Sunday from 7 a.m. until midnight. The closest Metro stop to American University is
Tenleytown/AU on the red line.
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Shuttle Bus
AU provides a free shuttle from the Tenleytown/AU Metro stop to campus. Directions to the shuttle are
posted at the Metro. At the Metro station, take the escalator and exit to the east, which is on your left (look
for the sign directing you to the AU Shuttle stop). Once at street level, the Blue route shuttle stop, which
travels through main campus is just a few yards ahead at the intersection of 40th Street and Albemarle Street.
The shuttle runs on a continuous loop and departs every ten minutes. You need no special pass to ride. The
shuttle will then be about a 5-minute ride to campus and you will want to exit at the Nebraska Hall stop if
you live at the Berkshire Apartments or the Ward Circle Building stop if you live on campus. The Red Route
stop is at the other side of the street and passes the University on its way to the law school. It stops by the
Nebraska stop and in front of Katzen Arts Center.
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IMPORTANT AU UNIVERSITY TELEPHONE NUMBERS
General Numbers
Campus Information Line (e.g. snow closings)
Campus Operator
Directions & Travel Information
2FIX (facility repairs/concerns)
Office of Information Technology HelpDesk
202-885-1100
202-885-1000
202-885-1170
202-885-2FIX (2349)
202-885-2550
Public Safety
Public Safety
Public Safety
Emergency
Non-Emergency
202-885-3636
202-885-2527
AU ID Cards
AU ID Cards (Report lost or stolen cards immediately)
AU Central
Office of the Registrar
Student Accounts
Student Services
Academic Support and Access Center
Counseling Center
Center for Diversity and Inclusion
Student Conduct & Conflict Resolution Resources
University Computing Center
202-885-3114
202-885-8000
202-885-3558
202-885-3360
202-885-3500
202-885-3651
202-885-3328
202-885-2270
Campus Life
Bender Library
Campus Store
Jacobs Fitness Center
Kay Spiritual Life Center
Student Health Center
202-885-3900
202-885-6300
202-885-1600
202-885-3320
202-885-3378
On Campus Vendors
Capital One Bank
UPS Store
SPExS Main Office
202-885-6440
202-885-2030
202-895-4900
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