Spring 2016
Student Guide
Contact Information…………………………………………………………
University Information………………………………………………………
Arrival Information………………………………………………………….
Tuition & Billing…………………………………………………………….
Using Blackboard……………………………………………………………
Appealing a Grade……………………………………………………………
Incomplete Grades…………………………………………………………...
CIVILITY @ AU……………………………………………………………………...
Preparing for your Internship…………………………………………………
Attire, Lunch, and Money…………………………………………………….
Relationships, Working, and Networking…………………………………..…
A Final Note on Internships…………………………………………………
Professional Development Requirement……………………………………...
General Academic Resources……………………………………………….
Additional Academic Support……………………………………………….
Email and myAU portal………………………………………………………
Connecting to the Internet on Campus………………………………………
Adjusting to life at AU ……………………………………………………….
American University Campus…………………………………………………
AU Health Insurance Plan..…………………………………………………..
Transportation and Parking…………………………………………………..
Important Safety Information………………………………………………..
Emergency Notification Procedures …………………………………………
Campus Dining & Food Options….………………………………………….
EagleBuck$ & EagleBuck$ Vendors……………………………………..........
Getting Around………………………………………………………………
Shopping Guide………………………………………………………………
Sightseeing and Entertainment………………………………………………..
Area Hotels…………………………………………………………………...
DIRECTIONS TO AU…………………………………………………………………
IMPORTANT PHONE NUMBERS……………………………………………...............
The people make the program! The Graduate Gateway Program relies on you and your fellow students to
work with our faculty to make this one of the best learning opportunities ever. You, in turn, rely on the
administrative staff to help you settle in. Perhaps the best way for us to say “welcome” is to anticipate some
of your questions before you arrive. Knowing what to expect can greatly ease arrival anxiety. If you don’t
find the answers to any questions you may have in this guide, please contact us. Our office hours are 9:00
a.m. to 5:00 p.m., Monday through Friday. We genuinely appreciate student feedback and communication.
Assistant Director, Bridge Programs
Lana Knox
Assistant Dean, Bridge Programs
Donelle Broskow
Carola Weil
Assistant to the Dean
Bruce Douglas
Assistant Dean of Student Services
Donna Chapman Williams
Associate Director of Internships & Career Advising
Amy Morrill Bijeau
School of Professional & Extended Studies
202-895-4960 (fax)
The Graduate Gateway Program, housed within the School of Professional & Extended Studies (SPExS) at
American University, combines academic study with experiential learning. The program is a blend of seminars
that feature policy makers, professionals, and experts; research that relies on the rich information resources of
Washington, D.C.; and practical, professional work experience that you gain in a three day-per-week
Our faculty will show you the obvious and not-so-obvious angles of your chosen field. In the process, you
will grapple with the sometimes incongruous, sometimes complementary, aspects of decision-making and
work. Ultimately, the goal of the program is to give you a learning experience different from that of a
traditional classroom - a tangible explanation of how decisions in numerous fields are made and results
produced in the nation’s capital.
Your Graduate Gateway experience is not just an opportunity to learn; it is a chance to build your credentials
and make contacts among professionals. The specialized skills and knowledge you acquire will help
distinguish your resume from those of other college graduates. To get the most out of this program, view
each day as a new opportunity in your academic and professional development. Be enthusiastic, informed,
humble, and motivated, and your semester will have a positive, lasting effect.
American University is a liberal arts research university of more than 6,000 undergraduates and approximately
5,000 graduate students. Faculty members include Pulitzer Prize winners, Emmy Award winners, and
nationally and internationally recognized scholars, teachers, and government consultants.
While you are a Graduate Gateway student, you will be part of a student body representing more than 130
countries and all 50 states. The campus is alive with activity: plays, concerts, films, residence hall social
activities, intramural and varsity sports, fitness programs, Greek life, community service, and about 160 clubs.
Every semester visiting writers and artists, journalists, and political leaders come to campus to give readings
and speeches or lead seminars and workshops. American University’s campus is easily accessible to Graduate
Gateway students – just a 15 minute walk up Nebraska Avenue, from the Tenleytown metro stop, passing the
Embassy of Japan and the residence of the Swedish Ambassador; or you can catch the AU shuttle bus from
the metro to AU’s campus. As a Graduate Gateway student you are entitled to use all the facilities available to
American University students.
Graduate Gateway students choosing to live through American University’s sponsored housing in the
Berkshire apartments can start to move in on Monday, January 4, at 9:00 a.m. The mandatory Graduate
Gateway Orientation session is scheduled at 9:00 a.m. on January 7 for all students; therefore, we recommend
that you arrive to DC on or before January 6. If you plan to arrive later than Thursday, January 7, please
notify Lana Knox, Asst. Director of Bridge Programs, at 202-895-4859.
You will receive a preliminary schedule of orientation activities with this mailing. If you are an international
student, you may have additional activities required on Tuesday, January 5 and Wednesday, January 6, please
read the enclosed information carefully. On orientation day, all students will receive a complete schedule.
Packing for the semester is a big task. You will be spending most of your seminars with people wearing
business suits and you will be required to dress appropriately when attending these seminars. For the times
when you are not in class or working, you should bring comfortable clothes and shoes.
Some students find that shipping baggage to their residence is easier than bringing it with them. If you plan to
do this, please ship your baggage so it arrives at your apartment after you arrive.
If you arrange to ship part or all of your personal belongings, plan to bring with you enough linens and
clothing to last for the first few days.
If you forget to bring a necessary item or wish to wait until your arrival to purchase some items, you can
easily go to the department, hardware, or convenience stores near campus and downtown.
On Thursday, January 7, the program starts with the School of Professional & Extended Studies welcome,
followed by Graduate Gateway breakout sessions. Orientation is designed to introduce you to your
classmates, faculty, and staff, and to provide you with helpful information about your internship search and
tips to succeed in our unique program. You will also have your first class meeting on Thursday afternoon, so
it is very important you attend.
Please note: International students have an additional international orientation activities on
Tuesday, January 5, and Wednesday, January 6, and should plan to arrive in DC by Monday, January
4. More information is included in the tentative orientation schedule found in this mailing.
Throughout the day on Friday, January 8, registration (including course changes), ID cards, and billing details
can be settled. You’ll have this day relatively free, so you can settle most or all details before classes start,
though there will be a few optional orientation activities. Occasionally, some of the faculty will have office
hours or meet with students regarding internships on Friday.
On Monday, January 11, the Internship Fair will be held on the main campus. Approximately 100
prospective internship employers will be on campus to conduct on-the-spot interviews with students, so
please have your resumes ready and be dressed in business attire for this event.
The American University ID card is issued to all students and used to enter the residence halls, university
dining facilities, athletic facilities/events, and university performing arts events, as well as access your
EagleBucks account and printing.
You can visit the ID card office in Anderson Hall during orientation to have your photo taken for your ID
card, however you are encouraged to submit a personal picture prior to arrival in the fall to be printed on
your AU ID.
Please follow these steps to submit your picture:
1. Log onto using your user ID and password.
2. Click on the [email protected] link on the right hand column of the portal.
3. Click on the ID Card Information link under [email protected]
4. Follow the instructions for online photo submission.
Pictures must meet the following criteria:
1. The photo must be in color.
2. The photo must be a front view of your full face and shoulders.
3. No sunglasses or hats may be worn in the photo (religious head coverings are an exception).
4. The background must be a light solid color with absolutely no people or personal items in view (like
a passport photo).
5. The photo must be in JPEG format and be at least 300 x 375 pixels.
6. The file cannot exceed 2 megabytes.
Remember to keep your AU ID card with you at all times. If you lose your ID card you must replace it
at Housing & Dining Services in Anderson Hall on main campus. The telephone number to call with
questions about your ID card is: (202) 885-3370. There is a $20.00 replacement fee for lost ID cards, for
which students are responsible. Students are expected to take responsibility for making contact and following
the appropriate steps to replace lost items (ID, parking permit).
Students may obtain a parking permit for main campus at:
Since the Graduate Gateway Program is a non-degree graduate program of study, you are not eligible to
receive federal loans through American University and FASFA. To help you navigate your options, we have
provided you with a list of alternative loan companies you may want to consider. Please see the list
included in this packet for more information.
Bills for all Graduate Gateway students are sent to your home address. The initial bill should show all
charges (tuition, housing, student activity and mandatory student fees). If your bill does not reflect one or
more of these charges, please be prepared to pay the charge when you arrive on January 7. Remember to add
the student activity fee, sports center fee, technology fee– these are mandatory fees for all students. You can
either pay the amount reflected on the bill you receive or that amount plus other charges you know of (not
posted yet), i.e. housing and meal plan.
If you do not pay your bill through your portal before you arrive, bring your
invoice with you, along with a check for the total amount due, as you will have time to stop by
Student Accounts and pay your bill during orientation. Don’t panic if you have not received a bill
before you arrive. We can print a bill upon your arrival but you may also contact us to request an
electronic copy. To avoid late fees, try to pay your bill before the first day of classes. If you have any
issues, please contact either our program office or the AU Office of Student Accounts.
Many Graduate Gateway students choose to enroll in the American Payment Plan.
American University offers the American Payment Plan (APP) to all students as an alternative to paying your
bill in full at the start of each term. The plan splits your semester balance into convenient monthly payments,
with no interest charged. By budgeting ahead for the upcoming term's charges, you may be able to reduce the
amount of loans needed for the school year.
Student Accounts stops taking APP applications on February 15 for the spring semester. Applications for the
APP are available at the Student Accounts Office, by calling (202) 885-3541, or at:
Student Accounts is located in Asbury Building on the main campus. The most important point to
remember in resolving any billing problem is to have specific written verification of financial aid
(source of aid, amount, and approximate date funds will reach American University) to provide to
the AU Office of Student Accounts. If you are not prepared to pay all of your charges billable by American
University upon arrival and do not pay through the mail, you will run into far fewer roadblocks if you have an
award letter or other documentation to present to the Student Accounts office. Always write your AU ID#
on all billing and registration forms and payments. Please call us prior to your arrival if you have questions.
The charges billed to you while in the Graduate Gateway Program are ultimately your responsibility. Please
do not hesitate to contact Enkeleida (Eda) Kokoneshi at 202-885-3542 in the Office of Student Accounts if
you have specific questions. Be sure to identify yourself as a Graduate Gateway Program student when
The tuition, room, board, and fees you pay directly to American University are outlined on your program bill.
Here are some other expenses to consider when you are budgeting for the semester. While some of these
minor expenses may not affect you, it is best to be prepared for them.
Books: Books for the semester typically cost a total of at least $150. This varies according to the program
you are in. The internship class normally does not have any required books.
Transportation: You must also plan for transportation costs. Metro (subway) fares vary with the
distance traveled and also when you travel (the more expensive rush-hour rates apply on weekdays from
opening to 9:30 a.m. and 3-7p.m.). You will use Metro ten to fifteen times a week and generally Metro
fares are between $1.75 and $5.90 one way. Metro bus fares are generally $1.60 to $3.75 for trips within
Washington. It is highly recommended that you purchase Metro’s plastic SmarTrip card for $10 ($2 for
the card and $8 pre-load fare). Not only are bus and Metro fares cheaper, but metro does not issue paper
transfers from rail-to-bus or bus-to-rail. You must have a SmarTrip in order to benefit from the transfer
fares. You can also register your SmarTrip card online in case it is lost or stolen. You can find more
information on SmarTrip on Metro’s website:
Entertainment: Expenses are as varied as people. Washington, however, tends to be an expensive city.
Going to the movies usually costs around $13.00, although some cinemas give a discount with a Student
ID. DC has many theaters that offer student and rush seats for less for many of the shows in town.
Tickets for Nationals baseball games are also available for as little as $10.
Miscellaneous: Some programs have scheduled seminars or tours of locations that require an entrance
fee or the purchase of publications pertaining to the organization.
You may want to open a personal account in Washington. The university bookstore will allow you to
purchase items with out-of-state checks with a valid AU student ID. There are several banks in the area.
Most require two pieces of identification to open an account: a driver's license or state-issued ID, credit card,
passport, or AU ID. Before you set up an account, you may want to ask about: minimum deposit needed to
open an account and minimum monthly balance; monthly service charges or fees; number of checks cashed
each month with no fee; ATM card availability and fees, etc.
We do not endorse any particular bank, but for your convenience we've listed below a few of the banks
within walking distance of Tenleytown. PNC Bank, 202-835-5648, the Friendship Branch is located on
Wisconsin Avenue. SunTrust Bank, 202-879-6620, the Foxhall Square Branch is located near the main campus,
on New Mexico Avenue. Capital One Bank, 202-237-1910, the AU Branch, 202-537-2800, is located on main
campus and Tenley Branch is located on Wisconsin Avenue.
There are also several Western Union locations around the campus: The UPS Store, 4200 Wisconsin Ave.
NW, 202-363-8044; Rite Aid, 3301 New Mexico Ave. NW, 202-966-4900; Super Fresh, 4330 48th St. NW,
202-362-4208; 202-363-3809; Safeway, 4203 Davenport St. NW, 202-364-0290.
All Graduate Gateway Program students have been advance registered in their courses and should receive a
course confirmation upon arrival. Students who are not registered should check with Graduate Gateway
Program Staff to verify their registration during their first few days in Washington. Any changes you wish to
make in your registration can be made during the first two weeks of classes. During this time, you will be able
to add/drop an elective course. You have until Monday, January 25, to finalize any changes in your
registration (course adds, drops, etc.).
Sometimes elective courses are closed or canceled. If this is the case, you can simply register for another
course during the first two weeks of the semester. You should always have at least three electives selected
because your first choice elective may not be available. This will avoid problems when you arrive. When you
pick up your course confirmation at orientation, check it carefully to be sure it is accurate. If you don’t get a
printed copy, you should verify your registration with the SPExS staff within the first few days of the
semester and plan to do any course adds or drops by the end of the second week of classes. You can also
view courses to add/drop in the Course Registration section of
During the first two weeks of the semester, you may add and drop courses as necessary. After the two-week
add/drop period, your semester is set and no further changes in registration can be made. Please refer to your
Important Dates sheet for these important deadlines.
You must take your program courses for a letter grade. Your letter grades will always remain on your official
AU transcript, which you can have sent to graduate schools, law schools, or future employers. Most students
find the program to be one of the most valuable experiences of their academic lives, making the transcript
especially important. If you feel you must register pass/fail, you must send a letter to your academic advisor,
prior to the registration deadline, requesting special permission for you to do so.
Students are expected to comply with all American University and School of Professional & Extended Studies
(SPExS) policies and regulations. This includes careful adherence to the University’s Academic Integrity Code
available online at Please take time to review this code, as
significant violations can result in dismissal.
Students are responsible for making certain that they clearly understand the instructor’s expectations
and course criteria as outlined in the course syllabus. Contact information for faculty is always
provided on the course syllabus.
Concerns or questions about course requirements must be immediately addressed to the faculty
member (not the SPExS office) at the start of the course by phone or email.
Blackboard is the University’s platform for online learning and course administration.
To Access Blackboard:
§ Go to the portal and click the BLACKBOARD link on the right
§ Select LOGIN and enter your USER NAME and PASSWORD (your user name and password are
the same ones used to log onto your account)
§ To see your courses, click on the COURSES tab. All materials for that course can be found by
clicking the buttons on the left.
§ Click on the buttons on the left to access various materials. Most reading assignments will be
posted under the “E-RESERVES” category.
Your professor may or may not opt to use Blackboard. Many professors use it to post their syllabi, class
notes, Power Points, readings, and class assignments. There is also a collaborative learning function that
some professors may use to allow you to review one another’s work, participate in online discussions, etc. If
your professor uses Blackboard, it is your responsibility to check Blackboard at least twice a week, and to
notify your professor immediately if you are experiencing problems. For technical problems, contact the IT
Helpdesk at 202-885-2550, or [email protected] For questions regarding the syllabus or assignments,
please contact the instructor directly. Your Academic Counselor is not authorized to clarify or correct
information on Blackboard or the syllabus.
Accessing Your Class Schedule:
Use the web portal to access or print out your class schedule.
§ Log on to the web portal.
§ Click the ACADEMICS option.
Accessing Your Grades:
Use the web portal to access or print out your grades the moment that your professor
posts them.
§ Log on to the web portal.
§ Click the ACADEMICS option.
§ Select MY GRADES.
Accessing Your Transcript:
Use the web portal to access or print out your grades the moment that your professor
posts them.
§ Log on to the web portal.
§ Click the ACADEMICS option.
Please note the codes that may appear on your transcript and understand the consequences of each. If there
is an error on your transcript you must immediately contact your Academic Counselor to take corrective
action. Here is the grading framework used at AU:
A (Excellent):
B (Good):
C (Satisfactory):
D (Poor):
F (Academic Fail):
0 .0
(In Progress) Course in Progress
(No grade) – This means that the faculty member has not entered a grade for the course.
(Pass) on Pass/Fail course.
(Administrative Fail) based on administrative penalty (such as non-attendance).
Assigned by an instructor when a student misses significant class time and is not able to evaluate
the student’s academic performance. This grade is calculated into the GPA and is the equivalent
of an “F”.
ZX- (Fail) based on administrative penalty (such as non-attendance) for a Pass/Fail Course.
FZ- (Academic Fail) on Pass/Fail course).
W- (Withdrawal) - Assigned by the Registrar’s Office if a student is granted a request to withdraw
from a course after the final date for adding/dropping a course.
Students do not receive Official Grade Reports by mail unless they have completed a Request for Official
Transcript. Students may request a copy of their American University transcript through
Because federal law requires that American University ensure the confidentiality of student records, we
cannot give grades over the phone.
Grading is at the discretion of the individual faculty member, based on the course syllabus. If a student
disputes any grade in a course, including the final grade, s/he is responsible for raising the issue with that
faculty member. American University’s policy is such that a professor may change a final recorded course
grade only if it can be demonstrated that s/he unintentionally miscalculated the component basis for the
final grade or made an error in entering the grade. Therefore, contact the faculty member
IMMEDIATELY if you have concerns about your grades. Take responsibility to monitor your academic
progress by checking your transcript online at
When there is No Satisfactory Resolution:
The student may appeal to the Dean who will work to mediate the dispute and recommend or
support a course of action.
If there is still not a satisfactory resolution, the student is entitled to file a grievance.
For information about grievances, please visit:
Requesting an incomplete grade is not encouraged, and should be requested only for extenuating
circumstances. Please keep the following in mind: If an emergency does arise, impacting your ability to
complete an assignment on time, both your professor and Academic Counselor should be contacted.
How to request an incomplete in the case of an emergency:
§ An “incomplete” (I) may be requested by the student no fewer than 24 hours prior to the deadline of
the last course assignment.
§ The student must discuss it with the instructor prior to that due date. Students are not “entitled” to
receive an incomplete.
§ Faculty members have the discretion to grant or deny an incomplete course grade request. This
matter is worked out between the instructor and the student (not the Academic Counselor), and all
verbal negotiations between a professor and a student are non-binding to both parties.
If A Faculty Member Grants an Incomplete:
§ An email exchange outlining the agreement between student and faculty must be completed and
copied to the Academic Counselor. The email exchange must include the following information:
1. The remaining course work to be completed
2. The date that the completed course work is due to the instructor (not Counselor)
3. A default grade to be entered on the student’s record if the specific course work is not
completed by the due date
The student must finish the coursework within the agreed upon time. This is a binding contract.
Otherwise, the default grade, of which the student will be informed, is automatically recorded as the
final grade and is permanent in the student’s record. This default grade may be a failing grade.
Please note: The date you see in the system under “my incompletes” is the
FACULTY deadline by when the grade must be submitted to the registrar. This date is NOT your
work’s due date. The negotiated date in the email exchange is your deadline, and allows time for the
faculty member to grade your work in time to submit a final grade to the registrar.
[email protected]
The mission of CIVITAS is to heighten our awareness of the relationship between personal conduct and the
quality of campus life. What we do and say always has an effect on others, whether we see it or not. Civility
means more than just holding the door open for someone or respecting campus facilities and grounds. It
means consistently treating people with consideration and respect. When our behavior is guided by concern
for others in our community, we are being civil.
For more on the AU Civitas campaign, go to:
Practicing civility requires thoughtful behavior and continuous refinement of our perceptions of what matters
to us and to others. A short checklist of actions can help us move toward more civil conduct:
Do’s and Don’ts to demonstrate civility in the classroom as a student:
• Do turn off cellular phones, beepers, and other electronic devices
• Don’t eat or drink in class
• Do let the professor know before class if you are leaving early and sit near the door
• Do be respectful of the professor
• Don’t miss deadlines
• Do be respectful of other students
• Don’t read newspapers during the class or use online social media, such as Facebook or Twitter
• Do get enough sleep the night before class
• Don’t sleep in class
• Do appropriately participate in discussions when it is your turn
• Don’t arrive late to class
• Do keep shuffling backpacks and notebooks to a minimum
• Don’t listen to music
Civic Engagement Opportunities
Civic Engagement Opportunities provide meaningful community service experiences, enhance learning
outside the classroom, and foster leadership in the area of social responsibility. These opportunities promote
civic responsibility, encourage multicultural awareness, build community, and foster social and personal
development for American University students, faculty, and staff.
The seminar is an important and exciting component of the Graduate Gateway Program. You will spend one
day each week in classes arranged by your seminar professor. Many of these seminars will be with guest
speakers in the field who are knowledgeable and experienced in the subject matter. Please keep the following
points in mind about the seminars, which will most likely be reinforced by your professor during your first
few days on campus:
1. The seminar component is a serious academic program. You should conduct yourself professionally and
be respectful to guest speakers, peers, and instructors. The attitude you exhibit in classes, seminars, and other
class-related interactions often has a marked effect on your class participation grade, as well as the overall
seminar grade.
2. A positive, polite, and respectful attitude serves you well, not only in the course, but also at your internship
and in future career endeavors. On the other hand, disruptive or other negative behavior, whether it is active
or passive conduct, will have a serious impact on your grade in this component. In the real world, your
demeanor and attitude have a profound impact on achieving success in your professional career.
3. The seminars arranged by our faculty are meant to be discussion sessions as opposed to debate sessions.
You will sometimes disagree with a guest speaker, but it is not always appropriate to openly debate or argue
with a speaker unless directly challenged to do so. There will be plenty of opportunity for you to present
your own views on the subject matter in later class discussions and written assignments. Controversial
speakers are often asked to speak in an effort to get you thinking about all sides of an issue. Questions and
comments are definitely encouraged (in fact required); just be careful of what you say and how you say it.
4. Attendance and promptness are essential to the seminar component. When guests are invited to speak,
they are expecting that they will speak to the entire class. Once a seminar begins, it is unprofessional and
impolite to arrive late (and most of our faculty do not allow it). Please always be on time! In fact, it is always
a good idea to plan to arrive 5 or 10 minutes early for a seminar.
5. There will be off-campus seminars that are scheduled in offices and conference rooms on Capitol Hill,
within the Executive Branch, or at private sector organizations. Plan some extra travel time into your
schedule, as well as metro fare to and from the seminars. Note that rush-hour fares in Washington are higher
than non-rush hour fares.
6. The seminars will be with people who are dressed professionally. Your daily attire may require a bit more
thought than you may be accustomed to at home. Naturally, there will still be plenty of events for your more
casual wear, but you will definitely need professional outfits while you are in Washington, D.C.
Please note: students enrolled in the Biotechnology track do not follow the traditional seminar class structure.
For many of you, the internship was a big factor in your decision to come to Washington. To get an
internship you need several things. First, and most important, is a resume. You can create a professional
looking resume with help from our internship resources including the Internship Guide, Internship Web,
Resume Builder, and AU Career Web. Writing samples and a copy of your transcript are also helpful to your
internship search. While you may not need them, it is better to have as much information on hand as
possible. Please refer to the SPExS Internship Guide found on the SPExS Internship Web at
Start to think about what type of work you would like to do and what type of organization you would like to
work for. You received access to the online internship database after paying your deposit. There is an
extensive amount of internship contact information available in the database. We encourage you to contact
organizations that interest you before you arrive. Once you are here, give those organizations a follow-up call
and set up interviews. Ideally, you will interview with at least three organizations. Remember that the process
is similar to job hunting: there are no guarantees. But don't panic! You will be able to locate an organization
that meets your needs as much as you meet theirs. You have the first two weeks of the semester to find an
The Internship Fair, held on January 11, 2016, is an excellent opportunity for you to set up internship
interviews. At the fair, you will have the opportunity to meet representatives from organizations. You can use
this event to pre-screen possible internship opportunities and further define your interests.
For more information concerning the internship component, please consult the Internship Guide found on
the SPExS Internship Web or contact Amy Morrill Bijeau, Associate Director of Internships & Career
Advising at 202-895-4967.
An internship allows you to learn and prepare for a professional career. It is an opportunity to attend
meetings, conferences, luncheons, and meet more industry professionals than you thought possible. You gain
work experience in a professional setting, where you can present yourself and your unique capabilities to the
different agencies and business officials. Additionally, this is the time where you should begin to focus in a
positive and professional direction, learning what stimulates your interests in the career or vocational field,
which you choose to pursue.
It is extremely important that you be very selective in choosing your internship. Remember that this is a very
important learning experience for you. Select your internship based on what you feel you will gain from the
experience. If you don’t get a good feeling from the interview or phone conversations with prospective
supervisors, trust your instincts and keep looking until you find that perfect fit. Remember that you have the
first two weeks of the semester to select an internship. You will find that this is plenty of time, so never feel
pressured by prospective employers to take the first offer, unless you really feel it is right for you.
This internship will be the beginning of a lifetime of experience, depending on how you utilize it. Determine
if this is an area that you would like to pursue as a career. Watch how you mature professionally over the
course of the semester. Think about how you will use the skills that you already have to your best advantage.
You always want to look your best so that you may present yourself in a positive and professional fashion.
Hair should be done neatly and proper hygiene is required. When attending a conference or a guest speaker,
look your best. Impeccable dress attire projects a non-verbal message of respect to the speaker. After the
first week of work, you should be able to determine the most appropriate work attire for your internship.
You should follow the dress code of your supervisor, not necessarily that of other interns or colleagues. If
you have concern, ask your new supervisor.
§ Males usually wear suits, sport coats, slacks, dress shirts and ties.
§ Some males choose to leave a sport coat at the office for use during conferences and meetings so
they do not have to wear it to work during hot weather.
§ Females wear modest suits, blouses, skirts, and slacks.
§ Wear comfortable shoes because you might be walking around more than sitting.
§ The air-conditioning in some offices is known to be too cold for comfort, especially in the middle of
the summer. Keeping a sweater or light jacket at the office is suggested.
Casual Fridays
§ In some places, Fridays are casual dress days, and in some cases, nice jeans are permitted. This is
something you will need to find out from your internship site.
§ Do not assume Fridays are casual without asking your internship supervisor.
Lunchtime can be financially burdensome. Bringing lunch can be your best option. Depending on where
you eat, you are guaranteed to spend anywhere from $8-15 per meal. If your lunchtime permits, try to go to
the local Washington, D.C. food venues around your work because they usually cost less and save you from
the fast food chains. Feel comfortable asking your coworkers or supervisors for close and/or affordable
lunch suggestions. For those interning with other interns, lunch is often a time to get to know one another
and begin networking. Take advantage of this time to socialize and to get to know your co-workers if at all
Why Work Relationships are Important
Work relationships are essentially one of the most important aspects of this internship. You want to develop
relationships with your supervisor, co-workers, and other interns because working is not pleasant if you
cannot enjoy those whom you are with. Like a university, you want to be involved with work functions and
projects. You are spending a great deal of time there, so you want to make this a gratifying experience.
Sometimes there are morning coffee runs to help start out the day; join the group and get to know your coworkers. A morning salutation begins a day better than one without a greeting. However, do not give the
impression to your supervisor that you are a “slacker” and are not motivated or a self-starter. Remember,
your work comes first – not coffee or lunch.
Your Relationship with Your Supervisor
You and your supervisor may or may not always be working as closely as you might expect. Often you will be
multi-tasking for a variety of people within your division. Remember that this broadens your capabilities and
builds perseverance; it enhances your character as a strong worker. Do not be intimidated about asking
questions; this is the only way to learn. If there is something that you would like to work on, speak to your
supervisor about some independent research.
Conferences, Training Seminars, and Guest Speakers
Alongside office work, you may have the opportunity to attend different conferences, meetings, training
seminars, and hear guest speakers. During these occasions, keep in mind the following:
Take notes at every conference, seminar or lecture and introduce yourself to people while you are
there. You never know who your next employer or your best business contact will be.
Day conferences are the most common conferences that you will be attending. Collect business
cards and make notes about the person on the back of the card recording how you met them and
why they may be helpful to your career development.
Tips for Effective Networking:
§ Know how to present yourself in a professional and convincing manner so people will remember
§ Talk about your interests and capabilities then prove them by your performance in the office.
§ When you are attending a conference, introduce yourself to the guest speakers and ask if you can use
them as a resource based on their knowledge, especially if they work in a career that you are
interested in.
The purpose of this internship is not just to work, but to work with the intent that you will leave with a
tremendous amount of knowledge and experience that will help you in your career decisions and your
abilities. The time and energy that you invest in this internship will not go unseen, or unrewarded.
Do not forget to ask for letters of recommendation for graduate schools, jobs, and/or scholarships. Your
supervisors and co-workers are willing to help out eager learners and workers. The relationships that you
build will span the country and will forever be embedded in you.
This is a unique opportunity to observe firsthand the ins-and-outs of working in the nation’s capital.
The Graduate Gateway Program is designed to advance students in their academic and professional
development. In spirit of this mission, Graduate Gateway students are required to attend three professional
development events over the course of the semester. These events can be SPExS sponsored or substituted
with an American University Career Services event.
Students will be required to sign in at the SPExS Professional Development Event or will be allowed to
submit a form detailing the alternative event they attended. This is a requirement for the successful
completion of the Graduate Gateway Program. All events must be attended and paperwork completed
for the Spring 2016 semester prior to Friday, April 25.
Location: west end of ‘the Quad’, American University campus
Phone: (202) 885-3200
§ Take advantage of its wealth of onsite and online resources. As a higher education student you are
expected to do some of your research in the library.
§ Use your AU ID to borrow books and DVDs (DVDs are located in the basement Media Lab) from
Bender Library, the Washington D.C. public library, and the consortium of University Libraries
available to you.
§ Make use of the Library website ( and reference
librarians to help you as you develop research strategies.
§ Use their group study rooms for face-to-face group work; as well as quiet study areas for
independent work.
§ Use their computer labs in the basement and on first floor, or check out a laptop for in library use at
the Copy Center located in the basement.
§ Take a study break in “The Mudbox” coffee shop in the basement.
§ You can access some of its resources at home by using the electronic library database. To accesses
the electronic database from home, go to, click on “Academics” on the right, and
then on “Aladin Resources” under “Generalized Links”. Once you log into the Aladin site (using
your last name and AU ID number), open up Databases by Title, A-Z.
libraries, theft is common in the library.
Anderson Computing Complex
Phone: (202) 885-2550
Web: or [email protected]
A wide range of computer services is available to all students at American University. The Computer Center
in Anderson Hall offers mini-courses on some packages that are available at the PC labs. Contact the Center
(202) 885-2561 for the times and dates of these courses.
New Media Center
Phone: (202) 885-2560
The New Media Center is located on the lower level of the library next to Media Services. Hours are the same
as other library service desks, and overnight access can be arranged by reservation. Technical assistance is
available for all NMC software.
The NMC hosts:
§ High-level Mac Pro computers
§ A wide variety of multimedia development software
§ A staff of technical experts ready to assist you with your project
§ An expanded selection of audiovisual equipment available for borrowing
The AU campus is wireless, though reception varies in the residence halls. To access the Wireless Network:
§ Log onto
§ Click on the “TECHNOLOGY” link
§ Then click on the appropriate, personalized wireless instructions to configure your laptop for AU’s
wireless internet access.
§ You must have an active AU username and password, and a wireless card installed in your laptop to obtain wireless
access. (See previous section on your AU Computer Account)
If you feel uncertain about your academics or personal well-being, or if a professor recommends that you
seek academic support (e.g. for your writing, presentations, etc.), you have three key categories of help
available on campus:
§ the Counseling Center & Support Services
§ the Academic Support and Access Center
§ the Writing Center
Each of these is described on the following page. In addition to these services, there are many other
specialized offices and groups including the Center for Diversity & Inclusions (Multicultural Affairs, GLBTA
Resource Center, AU Veterans, etc.).
Location: Mary Graydon Center (“MGC”), Room 214
Phone: (202) 885-3500
The Counseling Center is available at American University Monday through Friday. Should you ever have a
debilitating psychological crisis on a weekend or evening while in session, emergency treatment is available at
nearby Sibley, or George Washington University Hospital. The School of Professional & Extended Studies
does not provide on-call psychological services, but can assist in finding support.
What the AU Counseling Center Offers:
§ FREE Confidential counseling, self-help resources, referrals to private care, workshops, and
discussion groups to address academic and personal issues.
§ Support for students with concerns about their relationships, health, happiness, motivation,
behaviors, stress, trauma, or life decisions.
§ Support for students who wish to explore possible courses of action or resolution in a respectful and
confidential setting.
§ Doctoral level clinical and counseling psychologists, clinical social workers and a consulting
Location: Mary Graydon Center (“MGC”), Room 243
Phone: (202) 885-3360
ASAC Learning Resources
§ Individual instruction in time management, reading and note taking strategies, and exam preparation
§ Writing Lab appointments
§ Study skills and writing workshops
§ Referrals for peer tutors
§ Dedicated staff for student-athletes, international students, and graduate students
ASAC counselors are master's level professionals with backgrounds in education and counseling. Writing Lab
counselors are graduate students with experience in teaching and tutoring. They also receive ongoing training
and supervision, with a focus on students for whom English is not their first language and students with
disabilities that impact their writing.
Services for students with disabilities
The ASAC works with students with disabilities to provide equal access to university programs and services.
The Center is dedicated to educating the university community on increasing accessibility, and to working
individually with students arranging for accommodations, encouraging self-advocacy, and building academic
and assistive technology skills.
Writing Center
Bender Library Commons
Phone: (202) 885-2991
Mary Graydon Writing Lab
Location: Mary Graydon Center, Room 243
Why Use the Writing Lab?
Every student has access to the Writing Labs. If your professor recommends that you see a writing coach,
you should set up an appointment with one of these writing labs promptly and follow through on the
recommendations. It is essential to get writing support immediately when it is recommended so that you
have the necessary tools to write at the level demanded by AU.
What the Writing Labs Provides:
§ Specialists who can review your writing.
§ Graduate students pursuing Masters Degrees in Creative Writing or Literature who can help you
brainstorm ideas, or refine your writing after having been away from academic writing for a while.
§ Writing coaches that can help you with construction, flow of thought, repetitive grammatical errors
and other major facets of writing for free. Their services do not include proofreading or editing
your work line by line, or checking for spelling, punctuation, and other minor technical aspects.
§ Private tutoring. Private tutors can be arranged by contacting the phone numbers above. Rates vary,
but are usually around $20.00 per hour and up for a private session.
Things to Keep in Mind when Using the Writing Labs:
§ Call one of the numbers above before visiting the lab, or schedule an appointment online.
Lab personnel cannot help students with the actual planning or production of an original paper.
Rather, they help by reviewing what you have already written.
There is only one computer in the lab. If you need a computer to type up the paper, bring your
laptop or plan to visit one of the academic computing labs on campus.
[email protected]
All Graduate Gateway students will have an account, as well as an American University email
account. You must check your email messages regularly through your portal. Your AU
email is often the only means by which important school/program-related information is conveyed to you. If
you do not use your email account, you must forward your AU emails to the account you will
be using during the semester. You will be held accountable for information conveyed through the account. Information on checking and forwarding your account is available on the American
University website or through your account. You will access all of your registration, housing,
student account, transcript, payroll (if you are working on campus), information through your account. Account creation and log-in instructions can be found at
You will need to know your AU ID# to create your account.
If you have technology related questions or problems, please contact the Help Desk via telephone at 202-8852550, e-mail at [email protected], or the web at The Help Desk answers software
questions and provides general telecommunications and computer troubleshooting assistance for the
American University community. The computer lab is also a resource for immediate assistance with any
questions related to your EagleNet account, email, etc. at 202-895-4948. The computer lab does not handle
any issues related to personal computers in your rooms; the Help Desk does.
Different Types of Accounts
Once you have completed the steps to activate your account, you will have a computer
account on each of the systems described below. Your USER NAME and PASSWORD are the same for all
of the systems; any changes you make to your password will affect all three simultaneously. Note: Your
login information for will not be affected by any changes you make to and associated accounts.
All members of the AU community receive a Gmail account with at least 50 megabytes of storage when they
activate their EagleNet account. This can be accessed via the Web through the AU E-MAIL link on the portal or by going to
Blackboard is a web-based software application that provides on-line e-learning support for many classes at
AU. Blackboard can be found on the <> portal. Click the BLACKBOARD link. Select
LOGIN and enter your USER NAME and PASSWORD. If your professor uses Blackboard, he or she will
add your name to the list of students registered to access that on-line course. The course will then appear on
your COURSES tab. If you have problems accessing your Blackboard account or need to be added to another course, contact the
Help Desk for assistance at 202-885-2550 or [email protected] Refer to the BLACKBOARD
RESOURCES section of the Web site for an explanation of Blackboard’s features.
§ You will see a link to a course only if your professor has decided to use Blackboard to complement
your classroom experience.
§ All electronic correspondence from the university will be sent to your “” e-mail address.
If you intend to use another e-mail address as your primary e-mail account, you must forward your
AU e-mail to that address so you do not miss important messages from the university or your faculty.
§ To forward email, log into, click on TECHNOLOGY on the right side of the
screen, and then click on “Forward My AU Email.”
You will be prompted to change your password every 60 to 90 days. AU policy holds you responsible for any
activity on your computing accounts. To protect the privacy of your data, never give out your password,
change it periodically, and always remember to log off when you are finished working.
How to Select a New Password
You may change your password at any time by following the steps below:
§ Log on to the Web portal.
§ Click the TECHNOLOGY option.
What to Do if You have Forgotten Your Password
§ If you entered a secret question when you established your account, you can go to and click the I’VE FORGOTTEN MY PASSWORD! link.
§ Follow the instructions to reset your password.
§ If you have not yet entered a secret question, you will have to call the Help Desk at 202-885-2550.
The eagle-secure wireless network is available all over main campus, plus the Tenley campus and other
satellite offices. Please note that the Washington College of Law offers a separate wireless service on the
WCL campus.
Access to the network is restricted to AU faculty, staff, students and registered visitors.
Eagle-secure uses the latest 802.11n standard with 100-150 megabit per second throughput. The wireless
architecture also takes advantage of an industry best practice distributed platform to greatly reduce the risk of
large scale system failure.
If you have any questions about the eagle-secure wireless network or need assistance connecting to the
network, please contact the IT Help Desk at 202-885-2550, [email protected], or AskAmericanUHelp.
If you have an available internet connection, you can configure your device for eagle-secure before you
connect to it for the first time, using theQuickConnect wireless configuration wizard. This is useful for
configuring your device before you arrive to AU's campus. That way you can simply connect when you arrive.
For instructions on using QuickConnect, visit
SafeConnect is a system that uses Impulse's SafeConnect Policy Key agent to ensure that computers
connecting to the AU network meet our minimum security standards. The system also creates a record of
your machine's MAC address (which is a unique identifier) and your user name, so that OIT can contact you
if there is a problem with your machine that necessitates restricting your access to the network (such as a
virus infection or if the machine has been hacked). Restricting network access is important to help prevent
the spread of viruses, trojans, and spyware to other users on our network. Malware can damage legitimate
software and cause networking problems, such as slow or no movement on large networks such as ours.
You will be prompted for your username and password. Use your credentials to log on to
the network. If you are not prompted with a SafeConnect login window, open your Web browser to initiate
the SafeConnect prompt.
If you are not logged on to SafeConnect, you will be prompted to log on through the SafeConnect login page
when you try to open a non-AU webpage using your web browser. Logging in through the web page on a
Windows or Mac computer will always present the agent download page, which will prompt you to download
and install the Policy Key agent. Once the Policy Key agent is installed and you connect to the network, a
SafeConnect page should pop-up automatically and prompt you to login. Currently, SafeConnect does not
offer an agent for Linux users. Therefore, Linux users must log in through the Web page each time they
connect to the network.
For more information on SafeConnect visit:
LIFEATAU You will have plenty of time to have fun and become involved in social activities while you are here.
However, be prepared for a temporary change of lifestyle during the week. It may take a bit of getting used
to, but you will quickly find that your days will usually begin somewhat earlier than the days of the average
graduate student. Most of you will be expected to be at your internship by 8:00 or 9:00 a.m. three days per
week and seminars will often take place early on seminar day(s). The internship and many of the seminars
involve travel time downtown which means you will have to get up fairly early to have breakfast and get on
the Metro, etc.
On campus, you will find the sports center complete with extensive fitness equipment, swimming pool,
shopping and banking services, an array of dining facilities, several fully equipped computer facilities and the
university library, as well as all of the university’s administrative offices you will encounter outside Graduate
Please note that at American University possession and/or use of alcohol is expressly prohibited
anywhere on AU’s campuses and university housing. Please be aware that the penalty is the same for
being in the company of students who possess or drink alcoholic beverages, as it is for those who are actually
responsible. Please use good judgment in these situations. AU has a "no alcohol" policy in the residence
halls, the Berkshire apartments, offices and campus facilities. It is unlawful for anyone under 21 to drink or be
served alcohol in D.C. You should be well aware of both the AU alcohol policy and the D.C. drinking age.
American University is a tobacco- and smoke-free campus. Tobacco is defined as all tobacco-derived or
containing products including but not limited to, cigarettes, electronic cigarettes, cigars and cigarillos, hookahsmoked products, and oral tobacco. Being a tobacco- and smoke-free campus is one way AU is committed to
improving the health and well-being of our community.
Your Graduate Gateway seminar can seem more difficult than other courses due to your almost full-time
work schedule and your desire for free time. Reading assignments and papers may cover a greater amount of
material due to the shorter amount of contact time with your instructor. Instructors are sensitive to work
needs and program demands, but do expect students to do some work outside the classroom. In order to
succeed you must take responsibility for your academic work. Follow the course outlines and keep up with
the readings. If you miss a class, contact your instructor immediately to determine the next steps in catching
up, but also consider borrowing lecture notes from someone who was present. In most cases you will need
to initiate conversations about your academic standing with your instructors. If you are having difficulty with
coursework, please meet with your instructor to determine what might be offered to assist you in settling into
course demands.
Living with roommates can present unique and sometimes intense challenges. Negotiating respect of
personal property, personal space, sleep, and relaxation needs can be a complex task. The complexity
increases when roommates are of different ethnic/cultural backgrounds or have very different values.
Communicating your needs calmly, listening with respect to a roommate’s concerns, and being willing to
compromise to meet each other’s needs can promote a healthy, positive relationship with roommates.
Roommates often are not best friends, but may work out mutually satisfying living arrangements. The reality
is that each may tend to have his or her own close circle of friends. If you are a late night person, please try
to be as considerate as possible of your neighbors, most of whom will probably be in bed and asleep well
before midnight during the week.
One of the highlights of the main campus is our modern sports center. It houses Bender Arena (where the
American Eagles play their home basketball games), the Reeves Aquatic Center, and Jacobs Fitness Center.
All of these facilities are available to you. Hours are posted each semester online at:
Butler Pavilion, adjacent to the sports center, houses the AU Bookstore, the Eagle’s Nest (a convenience
store and Subway), the UPS store, Capital One Bank, and Asian Fusion. The Career Center, also in Butler
Pavilion, offers a variety of services.
Several computing centers are available on the main campus. Most have PC and Mac computers. They are
located in several buildings: Mary Graydon Center, Anderson Hall, Hurst, and Ward.
Bender Library, on the main campus, is also available for your use. Here you will find many resources
including microforms and non-print media. The Bender Library is open 24-hours a day Sunday-Thursday,
and from 9 a.m. to 10/11p.m. Fridays and Saturdays. In the basement between Bender Library and the
School of International Service (SIS) is the Graduate Research Center. The Research Center is open to the
public daily from 8 a.m. to 8 p.m. and is open to graduate students 24-hours a day, 7-days a week with an ID
The Student Health Center is located in McCabe Hall. The District of Columbia requires that all students
under the age of 26 attending school in D.C. comply with its immunization regulations. Health insurance is
mandatory for all resident, full-time, and international students enrolled at American University. Most
students under the age of 21 are covered by their guardian’s health insurance. (Check with your guardians to
be sure that you are covered.) The University sponsors a health insurance plan in which you will be
enrolled if you do not certify that you are currently covered by an individual, family, or employer
health plan. Please be sure to complete the Health Insurance Waiver at no later than
February 12, 2016 to avoid charges being automatically placed on your account.
The $800 charge for the AU insurance plan will automatically be billed to your account and will cover you
throughout AU’s fall term. If you already have health insurance, you MUST complete and return the
waiver form at to
avoid the charge. If you receive notices via email, mail, or phone indicating that your waiver information
has not been received, you should not ignore the notices or bills even if you have sent in the form. Contact
us immediately so that we can check into the situation. Don't wait until the last minute - after February
12, 2016, the insurance cannot be canceled and the charge cannot be removed.
Phone: (202) 885-3111
Parking regulations are enforced at all times. Violators are subject to citation, vehicle immobilization, tow
and/or conduct referral.
A valid permit or Pay-As-You-Go is required Monday through Friday, 8:00AM-5:00PM, in all general parking
spaces. A valid permit is required at all times in reserved parking spaces.
Faculty & Staff Monthly Permit
• $126.00 per month via payroll deduction or cash/credit
• Valid in all general parking spaces
Student Semesterly Permit
• $506.00 per semester via student accounts or cash/credit
• Valid in all general parking spaces
Occasional Parking Permit
• Available for commuter students, faculty and staff
• Accommodates commuters that drive to campus on an infrequent basis
• Purchase up to 15 single-use, scratch-off hangtag permits per month
• Limited to one purchase per month
• Expire at the end of the calendar year
• The permit cost is pro-rated based on the number of permits purchased
• Valid in all general parking spaces
Parking Uses Per Month
Cost Per Use
Monthly Cost
Pay-As-You-Go Hourly & Daily Parking
• $2.00 per hour or $16.00 per day
• Available in the Katzen Arts Center Garage or the School of International Service Garage
Non-Affiliate Parking
Non-affiliated and unapproved persons are not permitted to park on campus. Only persons conducting
official business with American University are permitted to park on campus. Approved non-affiliates include
University Guests, University Volunteers & Interns, Prospective Students and Campus Vendors.
Good Neighbor Parking Policy
American University’s Good Neighbor Parking Policy remains in effect for all faculty, staff, students,
contractors and visitors. Parking is prohibited on all neighborhood streets, including at parking meters, while
attending class, working or visiting any university property. University affiliated vehicles parked on
neighborhood streets are subject to a $100.00 fine.
The Good Neighbor Policy was developed to comply with D.C. Zoning Commission orders. The university
must comply with the requirements detailed in these orders as a condition of its Campus Plan, which
authorizes the university to build important new facilities critical to our mission and strategic goals. Every
member of the AU community plays a role in meeting these requirements through their personal
responsibility and actions. The Good Neighbor Parking Policy is available at:
Transportation Services provides free shuttle service between main campus, and the Tenleytown Metro
Station on Wisconsin Ave. (20 minute walk from Main Campus). The shuttle runs during the hours listed
Blue Route (Main Campus – Metro)
Red Route (WCL – Metro)
Monday - Thursday
• 20-minute intervals from 6:15 am to 7:00 am
• 10-minute intervals from 7:00 am to 10:30 pm
• 15-minute intervals from 10:30 pm to 12:30 am
Monday - Friday
• 30-minute intervals between 7:15 am and 7:45 am
• 8-minute intervals between 8 am and 10:00 am
• 15-minute intervals between 10:00 am to 4:30 pm
• 8-minute intervals between 4:30 pm to 6:00 pm
• 15-minute intervals between 6:00 pm to 10:30 pm
• 30-minute intervals between 10:30 pm to 12:00 am
• 20-minute intervals from 6:15 am to 7:00 am
• 10-minute intervals from 7:00 am to 10:30 pm
• 15-minute intervals from 10:30 pm to 3:30 am
• 11 to 14-minute intervals from 8:00 am to 11:20 am
• 8 to 11-minute intervals from 11:20 am to 7:34 pm
• 15-minute intervals from 12:00 am to 3:30 am
Saturday and Sunday
• 30-minute intervals between 8:15 am and 12:00 am
• 11 to 14-minute intervals from 8:00 am to 11:20
• 15-minute intervals from 12:00 am to 12:30 am
Emergency Blue Light Phones are available all over campus for students to contact our dispatch center in the
event of an emergency. Students will recognize them as the big blue pylons that say “EMERGENCY” on the
side. Pressing the EMERGENCY button will activate a voice link with our dispatch center, or students may
use the keypad and CALL button to dial any on-campus extension.
Students who accidentally activate the emergency link should remain onsite until a police officer responds to
confirm you are not in any danger.
Escort Service
The Department of Public Safety provides escorts, twenty-four hours a day/seven days a week, for
community members to and from university owned property. Escorts can be requested by calling the
University Police communications center at (202) 885-2527.
To ensure your safety, please call Public Safety for an escort on foot or in a vehicle, if for some reason you
believe you may be in danger or require assistance on campus or university property.
Safe Ride to Campus
American University's Department of Public Safety has devised a program to prevent you from having to get
into a vehicle with someone you do not know, or someone who is under the influence.
If you are stranded in Washington DC, Virginia, or Maryland (within a 10 mile radius), you can call a taxi and
ask to be taken to American University's Department of Public Safety. Upon arrival, your taxi fare will be
billed to your student account.
This is an emergency service to be used only under the following conditions:
1. You are a currently ENROLLED student at American University.
2. You have no other method of safe transportation to campus.
Please understand this is not a free service. The taxi fare will be billed to your student account.
To receive a safe ride, follow these three easy steps:
1. Call Public Safety at 202-885-2527 and let the dispatcher know that you would like to take advantage
of the Safe Ride Program and provide your location. Public Safety will then provide you with taxi
company telephone numbers.
2. Instruct the taxi driver to drop you off at the Department of Public Safety, (located across the street
from the Letts/ Anderson shuttle stop).
3. Once you have arrived at Public Safety, let the taxi driver know you will be getting the fare from the
front desk. Inside the Public Safety building, please inform the dispatcher that you are using the Safe
Ride Program, and an Officer will be sent to the taxi to pay the fare.
Please Remember, have fun, but be safe and never drive or ride with someone who is under the influence,
or with someone you do not know. Public Safety is here to help!
We want to take a few moments to review with you some common procedures and information you should
know in the event of an emergency. Naturally, different types of emergencies would require different sets of
instructions. Specific instructions would be communicated to you through one of the following avenues
depending on where you are at the time of the emergency. All students will be asked to fill out Emergency
Contact Information forms with current and accurate information. Please be sure to turn in this
information, it is imperative that you do so. This information will be entered into our database and
students, individuals listed as emergency contacts, internship supervisors, etc. would be contacted as required
depending on the situation.
American University officials and/or School of Professional & Extended Studies staff will
communicate information to you through:
1. AU email account (and your non-AU account if available)
2. Blackboard
3. School of Professional & Extended Studies and/or American University website
4. Calls to your cell phone, emergency contact or internship phone
5. Notices posted in various buildings
6. News media
It is your responsibility to:
1. Check your voice mail on your cell phone.
2. Check both your AU and/or non-AU email accounts regularly. Information is sometimes
communicated through “Today @ AU” or the portal home page.
3. Be sure you have turned in the Emergency Contact Form. Be sure the information you provided on
the form is accurate and current.
4. Be sure the information provided in the eResources application portal is accurate.
5. Provide us with your cell phone #.
6. Carry your personal identification with you at all times.
7. Have a supply of any prescription medication you take.
8. Have important phone numbers and contact information with you at all times.
If the emergency occurs on a weekday/Seminar Day
1. Your seminar faculty will receive instructions on what steps to take depending on the emergency
2. He/she will pass this information on to you in class or via phone, email, phone tree, etc.
3. If you are not in class, contact either your professor or the program office for instructions.
If the emergency occurs on a weekday/Internship Day
1. Follow the directions provided to the staff in the office where you are interning. If they are
instructed to remain in the building or are sent to a designated evacuation site, you should follow
them. Do not try to return to campus unless all other employees are instructed to go home or leave
the area with no designated evacuation site.
2. If you are unsure about the situation at your internship office or surrounding area, contact your
supervisor before going to work. Do not leave for work until you have spoken with someone at the
3. Always contact your roommate and one or more of the numbers below to let us know where you are
and that you are safe.
4. Call your parents to let them know where you are and that you are safe.
5. If you cannot make a long distance call from wherever you are, ask a roommate or friend to call your
parents for you.
If you live in the Berkshire apartments and if the emergency occurs during an evening or weekend
1. Your resident director will receive and pass on to you specific instructions.
2. If you are instructed to return to or remain in your residence, be sure to do so.
3. Always be aware of your roommate(s)’ schedule and/or whereabouts ( i.e., if you know it is late and
your roommate is not in the room, you should let your Community Coordinator know immediately).
Every effort would be made to locate students not on campus property in the event of an emergency,
but we need to hear from someone that a student has not been accounted for.
At any time during a pending or actual emergency, students should contact one of the following people for
Public Safety Emergency
(202) 885-3636
SPExS Main Office
(202) 895-4900
AU Information Line
The most important thing to remember in an emergency is to not panic. Panic will keep you from thinking
clearly and from using sound judgment. Remain calm and think through the steps you will need to take. The
University is taking all necessary steps to insure your safety.
School of Professional & Extended Studies students must follow American University policy. If the
University cancels additional classes and activities, then SPExS classes and activities are also cancelled. If you
have any questions about status of classes, please call the School of Professional & Extended Studies at: 202895-4900. In addition, in an emergency situation, regardless of the seminar or internship schedule, students
should not go downtown unless notified by their professor that they should do so.
Students who would like counseling or who just need someone to talk to may contact the University
Counseling Center at 202-885-3500. Your safety and welfare are at the very top of our list of priorities. We
have taken, and will continue to take, every necessary precaution to ensure that you are safe and that you are
provided with the most up-to-date information. Please be sure to check your email account
daily and read any messages from the School of Professional & Extended Studies or AU administration. This
is sometimes the only means by which important information is communicated, and it can often answer many
of your questions. Feel free to forward any of these messages to your parents or home school
representatives. If anyone has questions or concerns not addressed in the emails or through
voice mail, please feel free to contact us directly and we will do our best to address them.
If you ever have any issues, concerns or just want to talk, please remember that the faculty and staff of the
School of Professional & Extended Studies are here for you. Walk in or call us anytime!
General Safety Tips
Program Public Safety’s emergency number 202-885-3636 into your cell phone.
Be aware of your surroundings.
Travel in groups at night whenever possible, especially when walking.
Use lighted walkways and thoroughfares, even if it means going out of your way.
Walk briskly, with your head up, and with assurance. Do not walk in brush-covered areas or
against buildings.
Do not wear dangling jewelry when traveling into the city. Keep purses, backpacks, and money
belts close to the body, and do not leave them unattended.
Do not struggle if someone attempts to take your property.
In Your Residence
Lock your room door at all times, whether the room is occupied or not (e.g., while you are
sleeping). Many victims of burglaries have been out of their rooms for only minutes or were down
the hall a short distance from their room when the burglaries occurred.
Report doors propped open—they increase vulnerability to crime. If you find an interior or
exterior dorm door propped open, call a resident assistant and close the door.
Lock cash, credit cards, jewelry, and other valuables in a drawer or trunk and take these
valuables with you during school breaks. Be careful not to leave clothing and other property
unattended in lounges or laundry rooms.
Safety When Coming and Going
Lock your bicycle with a high-security lock.
Park your vehicle in a well-lit and populated area. If this is impossible, scan the area before
getting into or out of your vehicle. Know your surroundings!
Get into your vehicle briskly, quickly, and confidently.
Avoid becoming too absorbed with the task at hand, such as keeping your head down at the key
lock, occupying yourself with bags, books, or keys; staying alert can help prevent your becoming a
target for crime.
Keep keys in hand to avoid unnecessary delay upon reaching your car.
Plan ahead, always, even if you are late or in a rush.
Travel by way of the university shuttle whenever possible. Shuttle service is offered to the
Tenleytown Metro Station, the Tenley Campus, and the Washington College of Law.
Report Suspicious Activity or Persons
Report suspicious incidents, activities, or persons to hall staff and to Public Safety immediately at
202-885-3636. Instant crime reporting or reporting suspicious behavior as soon as possible is essential in
reducing campus crime and in assisting Public Safety in promoting campus safety. Never hesitate to contact
Public Safety with any suspicion regarding your own or someone else’s safety. We strongly urge you
to program your cell phone with Public Safety’s Emergency number: (202) 885-3636.
Butler Pavilion
Butler Pavilion is home to Main Street at American University. Here students, faculty, and staff come
together to celebrate the success of American University Athletics in Bender Area.
• P.O.D. Market
• Starbucks
• Subway
Mary Graydon Center
The Mary Graydon Center is a focal point on campus and a primary location for students, faculty and staff to
gather to work on a special project or simply have a meal together while enjoying a break from their studies
and projects.
• Bene Pizzeria
• Global Fresh
• Einstein Bros. Bagels
• P.O.D. Mini Mart
• Elevation Burger
• The Terrace Dining Room (TDR)
• Freshii
Katzen Arts Center
The Katzen Arts Center houses the Department of Art, Department of Performing Arts, and the American
University Museum.
• Argo Tea
For more information about campus dining options and the hours of operation for each location, please refer
The EagleBucks program is a convenient, cashless way to pay for purchases at on-campus merchants and
many of the area's most popular off-campus businesses. EagleBucks are kept on your AU One Card and can
be reloaded at any time by visiting our EagleBucks website. Below you will find a list of merchants that accept
How to Load Money onto Your Card
You can load funds onto your card at Student Accounts, or at the “Value Station” vending machines on
campus or by visiting Your parents/guardians can also add funds to your EagleBuck$
account by calling the Housing and Dining Programs office at 202-895-3370, or e-mailing
[email protected]
If You Lose Your Card
If you lose your card, notify the AU ID Card Office located in Housing and Dining Services in Anderson
Hall on Main campus. They will deactivate your lost EagleBuck$ card and transfer your balance to a new
card. Remember, there is a fee of $20 for getting a new card.
Where Can You Use EagleBuck$?
EagleBuck$ are included in most meal plans offered at American University. And, as a form of payment,
you’ll use your EagleBuck$ at numerous locations around campus – many of the area’s most popular off-
campus businesses now accept EagleBuck$. You can also use it to pay for textbooks, school supplies,
restaurants, delivery, haircuts and other essential student services, including residence hall laundry machines
and law library copiers.
American Cafe
Argo Tea
Asian Flavors
Bene Pizza and Pasta
Campus Bookstore
Davenport Lounge
Einstein Brothers Bagels
Global Fresh
Megabytes Café
The Mud Box
P.O.D. (Provisions on
Demand), featuring Subway
and Red Mango
P.O.D. Express
TDR (Terrace Dining
The University Club
The UPS Store
WCL Dining Roo
Angelico's Pizzeria
4529 Wisconsin Ave. NW
Manny & Olga's
1641 Wisconsin Ave. NW
4441 Wisconsin Ave. NW
(Friendship Heights)
5252 Wisconsin Ave. NW
4620 Wisconsin Ave. NW
Supercuts (Tenleytown)
4561 Wisconsin Ave. NW
Cava Grill
4237 Wisconsin Ave. NW
Papa John's Pizza
4656 Wisconsin Ave. NW
Tenley Nails
3919 Windom Place NW
4301 Wisconsin Ave. NW
Pizza Boli's
4903 Wisconsin Ave. NW
Vamoose Bus, Inc.
Crisp and Juicy
4533 Wisconsin Ave. NW
Pizza Movers
1618 Wisconsin Ave. NW
CVS (Tenleytown)
4555 Wisconsin Ave. NW
Robeks Smoothies
4253 Wisconsin Ave. NW
Wagshal's Deli
4844 Massachusetts Ave.
Wagshal's Market
4845 Massachusetts Ave.
Domino's Pizza
4539 Wisconsin Ave. NW
Satay Club
4654 Wisconsin Ave. NW
Hawthorne Homemade
Organic Juice Bar
3706 Macomb St. NW
Spring Garden
4916 Wisconsin Ave. NW
Whole Foods Market
4530 40th St. NW
3207 O Street NW
4321 Wisconsin Ave. NW
The answer to most things American can be traced to our nation’s capital, Washington D.C. It is not only the
home to our nation’s leaders but also home to a thriving international city filled with cultural offerings that
can be the finest in the world. For those of you who have never visited our nation’s capital, here is a short
orientation for you:
Washington is divided into four quadrants, Northwest (where AU is located), Northeast, Southwest, and
Southeast. The Capitol (where the House of Representatives and the Senate meet) is at the center of these
quadrants. North Capitol and South Capitol Streets divide the city into east and west; The Mall (the lawn area
lined by the Smithsonian Institution buildings) and East Capitol Street divide the city into north and south.
Starting at the Capitol, the streets are arranged like a grid with the numbered streets running north and south
and the lettered streets running east and west. The letters and numbers ascend as you move away from the
Capitol in any of the four quadrants. The main avenues, which are named for states, run diagonally across the
city. If you know where you are and where you need to go, you can usually count the blocks to see how far
you must travel.
The Potomac River forms the southern border of this diamond shaped city, and depending where you are
located vis-à-vis the Capitol, you’ll find yourself in one of four quadrants: NW, NE, SE and SW.
Streets that run east to west are labeled alphabetically (A, B, C) in relation to the National Mall. Remember
the streets follow the Roman alphabet, so do not let the missing “J Street” throw you off. After W St., eastwest streets take on two-syllable names, then three-syllable names then the names of trees and flowers. Street
running north and south are numbered (1st, 2nd, 3rd) with the numbers increasing the farther you travel from
the capital.
The Tenleytown station is on the Red Line, one of five lines that serve the Washington, D.C./suburban
Maryland/northern Virginia metropolitan area. If you need to transfer to one of the other Metro lines, you
can do so at several stations. For example, at Metro Center you can transfer to the Orange or Blue Lines and
at Gallery Place you can switch to the Yellow or Green Lines. All Metro stations have maps of the system as
well as listings of the fares from that station to any other station in the system.
You need to purchase a fare card to use the Metrorail system. The fare card machines are located in all Metro
stations, each with instructions. Make sure you have crisp dollar bills. The machines will not accept bills that
are crumpled, torn or folded. They will only accept $1, $5, $10, $20 bills, and coins (including $1 presidential
coins). The blue machines also accept credit cards. Fare cards are good for an unlimited time; you just need to
pay attention to how much money is still on your card. If you find there is not enough money on your card to
pay for your trip, use the exit-fare machine to add more.
You may also choose to purchase a SmarTrip card during your time in Washington. These cost $10 and can
be purchased at the Metro Center Sales Office, at the AU Bookstore, or from a Metro representative during
orientation. You can add money to your card at the blue machines in every station or online through . Using a SmarTrip Card saves you $1 per ride on Metrorail and
there are a few additional benefits to using it:
It is an electronic card, making it easier and faster to get through the stalls to enter the Metro system.
It automatically handles transfers from metro to bus, bus to bus, etc.
If you lose your card, you can get your card and the money replaced (Note: this is only possible if
you register your SmarTrip card online after purchase).
It is also beneficial if you take the bus. The bus fare is $1.80 if paying with cash, but is $1.60 when
using the SmarTrip card. The bus driver also cannot make change, so without the SmarTrip; you
must always have exact change on you.
The hours for Metrorail are 5:00 a.m. to midnight, Sunday through Thursday; 7:00 a.m. to 3:00 a.m. Friday
through Saturday. These times are approximate; it is best to check each station's posted operating hours. For
Metro route and schedule information, call 202-637-7000 or see the website at This website
is also useful when planning your trip – the left-hand side of the home page allows you to enter information
about your trip, and from that information, it will tell you how to get from one place to another, what times
the bus/metro comes, and how much the total trip will cost.
Some of the places you might visit frequently are listed below with their closest Metro stops:
§ Capitol Hill - Union Station (Red Line) or Capitol South (Orange/Blue Lines)
§ National Airport (DCA) - National Airport (Blue/Yellow Lines)
§ National Zoo - Woodley Park-Zoo (Red Line) or Cleveland Park (Red Line)
§ The Shops - Metro Center (Orange/Blue Lines and Red Line)
§ The National Mall - Smithsonian (Orange/Blue Lines)
§ DC Convention Center - Metro Center (Orange/Blue Lines and Red Line)
§ Nationals Stadium – Navy Yard (Green Line)
§ Pentagon - Pentagon (Blue/Yellow Lines)
§ Union Station - Union Station (Red Line)
When Metrorail can't get you where you need to go, Metrobus surely can. Several bus lines run through
Tenleytown. The M4 bus travels along Nebraska Avenue and stops in front of the American University
campus on the way to Sibley Hospital. The M4 runs Monday through Saturday until 8:30 p.m. During rush
hour it runs every 15 minutes; otherwise it runs every 30 minutes. The N2 line also runs during the weekdays,
stopping in the same place as the M4 on Nebraska Ave., but goes down to Farragut Square in one direction,
and Friendship Heights in the other.
The number 31, 32, 36 buses run along Wisconsin Avenue approximately every 15 minutes, every day from
about 4:40 a.m. until about 2:30 a.m. On the west side of Wisconsin Avenue, the 30s buses marked Naylor
Road, Foggy Bottom, and Southern Avenue Station take you south to Georgetown or Capitol Hill. While
Capitol Hill is also accessible by Metrorail (which is usually quicker than the bus), Georgetown does not have
a Metro Station, so the southbound 30s buses are your best bet. It takes about 20 minutes to travel from
Tenley Campus to Georgetown. There is a shuttle running from Dupont Circle South to Georgetown and
Rosslyn Metro stop, however, you must have a SmarTrip in order to qualify for transfer fares.
If your trip requires a transfer between bus lines or from Metrorail to bus, you may do so at little extra cost by
using a SmarTrip card. If you need to transfer from Metrorail to a regular bus, you may do so within the
entire metropolitan area by using your SmarTrip card. As stated before, the use of a SmarTrip card will
make all transfers fees automatic. Bus to Bus transfers within 2 hours are free.
â–ºRemember this tip: Stand to the right on the escalator and walk to the left!
Six ZipCars are available on-campus near Asbury and McKinley for hourly and daily rental. You can sign up
for a ZipCar membership and rent a car by the hour, including gas & insurance. Find out more at
Bed Sheets, Pillows, Comforters
TJ Maxx, 5252 Wisconsin Ave., NW
Washington, DC
Directions: Take the metro to the Friendship Heights Station. It is behind the Mazza
Gallery Shopping Mall.
Appliances (Radios, Clocks, Phones, Computers
Best Buy, 4500 Wisconsin Ave. NW
Washington, DC
Directions: Walk toward Tenleytown metro station and cross Wisconsin Ave. right by the
metro station.
Radio Shack, 4531 Wisconsin Ave. NW
Washington, DC
Directions: Walk toward Tenleytown metro station. Walk to Wisconsin Ave. and go left.
The store is on the right side of Wisconsin Ave.
Appliances (Lamps, etc.)
Target, 5700 Bou Ave.
Rockville, MD
Directions: Take the red line to Twinbrook Metro Station and walk northwest to Bou
Avenue along Wisconsin Ave. It will be located behind the Flagship Center Shopping
Target, 3100 14th St, NW, Ste 201
Washington, DC
Directions: Take the red line to Gallery Place Metro Station (the line heading towards Silver
Spring) and transfer to the green or yellow line. Take the train heading toward (yellow) Fort
Totten or (green) Greenbelt and exit at the Columbia Heights Metro Station. Exit the
station and the store will be located next to the Metro station between N Irving St. and N
Kenyon St OR take the H 3 or 4, from Tenleytown metro stop
CVS, 4555 Wisconsin Ave. NW (Open 24 Hours)
Washington, DC
Directions: Walk toward Tenleytown Metro Station. Walk past metro station, take a right
and pass Payless Shoe Store and Domino’s Pizza. The CVS is on the right side of Wisconsin
Rite Aid, Foxhall Square, 3301 New Mexico Ave. NW
Washington, DC
Directions: Cross the street near the Nebraska Lot near main campus. The Foxhall Square
Mall is on the left side of New Mexico Ave. past the Nebraska Lot
CVS, 4851 Massachusetts Ave., NW
Washington, DC
Directions: Walk to the main campus, Glover Gate (N. Side of main campus) and take a left
onto Massachusetts and continue for about 10 minutes. The CVS Pharmacy is on the right
side, in a small shopping center (next to the AU Law School). OR Take the Park Bethesda/
Law School shuttle bus at North or South Campus stops
Grocery/Food Stores
Eagle’s Nest, Main Campus in the Tunnel
Main Campus
Super Fresh, 4330 48th St. NW
Washington, DC
Directions: From main campus North campus gate on main campus, turn left down Mass.
Ave. and walk approximately 10 minutes. It is located directly behind the Law School on the
right side of the street. OR take Park Bethesda/ Law School Shuttle bus at North or South
campus stops.
Whole Foods Market, 4530 40th St., NW
Washington, DC
Directions: Walk toward Tenleytown Metro Station. Entrance is behind the appliance store.
Safeway, 4203 Davenport St. NW
Washington, DC
Directions: Walk toward Tenleytown Metro Station. Walk 10 minutes down Wisconsin past
CVS. The Safeway is behind the Volvo car dealership on the left.
Giant, 3336 Wisconsin Ave. NW
Washington, DC
Directions: Turn left out of Tenley Campus, and make a right onto Wisconsin Ave. Walk
about a mile or so. You will pass a Starbucks on your right with some row homes on your
left. The Giant will be on your right before Newark Street, and before hitting Macomb St.
Shopping Malls
The Shops at Wisconsin Place, 5310 Western Ave. NW
Washington, DC
Directions: Take the Metro to the Friendship Heights station.
Stores include: Anthropologie, Bloomingdale’s, MAC, Sephora, Eileen Fisher, White House Black
Market, Talbots, Cole Haan, and more!
Fashion Center at Pentagon City, 1110 S. Hays St.
Alexandria, VA
Directions: Take the Metro to the Pentagon City Station. One of the exits takes you right
into the mall (the other takes you to a few more stores).
Stores include: Macy’s, GAP, American Eagle Outfitters, Disney Store, Express, Forever 21, and more.
Georgetown Park, 3222 M St. NW
Washington, DC
Directions: Walk to bus stop in Tenley Circle. Then take any even numbered 30 bus to
Wisconsin Ave. and M Street
Stores include: J.Crew, Abercrombie&Fitch, Polo Ralph Lauren, Godiva, H&M, American
Apparel, Gap, Victoria’s Secret, Express, and more.
Mazza Galleria, 5333 Wisconsin Ave. NW
Washington, DC
Directions: Take the Metro to the Friendship Heights Station. One of the exits takes you
right into the mall
Stores include: Ann Taylor, Foot Locker, Neiman Marcus, Williams-Sonoma, Kron Chocolatier,
Voorthuis Opticians, and more!
Montgomery Mall, 7101 Democracy Blvd.
Washington, DC
Directions: Take the Metro to the Grosvenor Station, and then take a Ride-On bus No, 47
toward the mall.
Stores include: Pottery Barn, Old Navy, Gap, Banana Republic, Armani Exchange, and lots
Washington, D.C. is an exciting city. During the week, your seminars will introduce you to the people who
make things happen. Your internships will take you to the places where those people work. You will be part
of the action that is the nation's capital. There is so much to do when you are not studying, so make sure to
take advantage of your free time!
The District is rich in history and tradition, from the world-renowned Smithsonian Institution to the U.S.
Capitol. Seeing all the city has to offer will take all semester (and longer)! A visit to the Capitol is a necessity.
You may avoid the long tourist lines for the Capitol by visiting only the House and Senate Galleries. Tickets
for these can be picked up at your Senator’s or Representative’s office the morning of your visit, and if you
time it perfectly on the day of an important vote, you may see all of the Senators or Representatives in one
place at one time!
Your stay in Washington would also not be complete without a stop at the National Archives, which houses
the country's most famous documents: the Declaration of Independence, the Constitution, and the Bill of
Rights. To see where the Constitution has stood the test of time, you should visit the United States
Supreme Court, which is in session two weeks of every month. Both of these stops are near the Capitol.
Other interesting stops are the White House, FBI Headquarters, the Holocaust Memorial Museum,
and the Bureau of Engraving and Printing.
There are also over 15 Smithsonian museums, plus the National Zoo. From the Capitol, you can walk
straight ahead down the south side of the Mall and explore the American Indian Museum, then experience
the most visited museum in the world: the National Air and Space Museum. Continuing on the same side
of the National Mall you can visit the Hirshhorn Museum and Sculpture Garden, the Arts and
Industries Building, the National Museum of African Art, the Smithsonian Institution Building (the
oldest of all the Smithsonian museums), the Sackler Gallery, and the Freer Gallery. Crossing to the other
side of the Mall you can begin your explorations at the National Museum of American History, a must for
any history buff. Right next door is the National Museum of Natural History, home to the 45.5-carat
Hope Diamond. The last museum stop on the Mall is the National Gallery of Art, which houses everything
from sculptures to photographs, architecture to paintings.
While the Smithsonian museums are a highlight of Washington, so too are the many monuments that are host
to thousands of visitors each year. The Washington Monument seems the most obvious place to start.
Other monuments include the Lincoln Memorial, the Jefferson Memorial, the Martin Luther King, Jr.
Memorial, the Korean War Memorial, the Vietnam Veterans Memorial, the World War II Memorial
and the Franklin Delano Roosevelt Memorial.
For those of you who enjoy picnics and outdoor sports, Washington has plenty of green fields to
accommodate you. Constitution Gardens, between the Washington Monument and the Lincoln Memorial,
is the perfect spot for a pleasant walk or a private picnic. These gardens have over 50 acres of tree-shaded
lawns and a six-acre lake. The Tidal Basin of the Jefferson Memorial is the site of Washington's most
famous springtime event, the Cherry Blossom Festival, but can be enjoyed year-round, especially in the
warmer months when paddleboats are available for rent.
East and West Potomac Parks have a wide variety of playing fields for both spectators and participants.
Some of the more unusual sports played there are rugby, polo, and cricket. Excellent baseball, soccer,
volleyball, and tennis facilities also can be found there, along with a 26-hole public golf course at East
Potomac Park. Rock Creek Park is by far the city's largest park and is one of the largest urban parks in the
world. Here you can find anything from horseback riding and golf to jogging paths and tennis courts. There
are bike paths running through the park as well, all the way to the monuments along the Rock Creek and
Potomac Parkway. This ride is especially beautiful during the warm spring and fall months. Closer to AU you
will find Dumbarton Oaks. Here you can tour a nineteenth century mansion and 10 acres of terraced formal
If you are interested in professional sports, the newly opened Nationals Stadium is the home of our Major
League Baseball team, the Washington Nationals. Other stadium excitement is found while watching the
Washington Wizards and Washington Mystics play basketball, the Washington Redskins play and
football, and DC United play soccer.
When you tire of the tourist stops and want to see Washington, D.C. the city, you can visit some
neighborhoods that offer shopping, nightlife, and some of the best ethnic food around (please see “Dining
around D.C.” below for specific details). Adams Morgan runs along Columbia Road, NW, and is referred to
as Washington's "United Nations," home to many fine ethnic restaurants and popular nightspots.
Chinatown, a small area on G and H Streets between 6th and 8th Streets, NW, is a historic area and home to
many Asian restaurants and shops. One neighborhood everyone has heard of is Georgetown. This area has
many specialty shops and restaurants that attract visitors day and night. Dupont Circle is also a favorite of
tourists and locals alike, boasting dining and shopping for all tastes.
Federal Triangle
Metro: Metro Center, Archives Navy Memorial or Federal Triangle.
D.C.’s old downtown has much to offer. Tour the Federal Bureau of Investigation building or visit
the International Spy Museum. Catch a sporting event or a concert at the Verizon Center and have
dinner at an authentic Chinese restaurant in Chinatown. Or better yet, see the “three cornerstones of
American legal tradition,” the Declaration of Independence, the Bill of Rights and the Constitution at
the National Archives. Federal Triangle captures some of D.C.’s most historical moments.
Foggy Bottom
Metro: Foggy Bottom
This area, originally thought to be built over a swamp, is the home to many national organizations
such as the American Red Cross, the Eisenhower Office Building (previously the Old Executive
Building), Organization of American States, the State Department and the World Bank. Tours are
offered in these buildings but they are seasonal and do require reservations. This is also the metro
stop for George Washington University. Be sure to catch the free shuttle at the Foggy Bottom metro
stop to a show at the Kennedy Center and to visit the Watergate Complex. Go to the top of these
two buildings and you will be at the highest point to view the city in its entirety. There is also a
shuttle to Georgetown from the Foggy Bottom Metro stop that only costs fifty cents.
Metro: Take any bus numbered in the 30’s from Tenley Circle, or transfer from Dupont Circle or
Rosslyn Metro. The capitol’s most prestigious neighborhood, this area was where American icons
such as John F. Kennedy resided. Georgetown was also the filming location for some of
Hollywood’s classic movies. For example, visit the Exorcist steps off of M St. or the C&O Canal.
The Mall
Metro: Smithsonian, L’Enfant Plaza
The 554 ft. tall, Washington Monument is this area’s landmark. Surrounded by the Vietnam
Veterans Memorial, Lincoln Memorial, Korean War Veterans Memorial, Constitutional Gardens,
FDR Memorial and the Jefferson Memorial, there’s plenty to see during the day and it is beautiful to
visit at night. Visit the Smithsonian museums. Also the Mall is where the Native American Museum
is located. Noted summer events include a July 4 fireworks display and the Folk Life Festival
Capitol Hill
Metro: Capitol South, Union Station.
This is Washington’s principal tourist attraction. In the vicinity of the Capitol building you will find
the Supreme Court, Library of Congress and the Folger Shakespeare Library, U.S. Botanical Gardens
and the Taft Memorial.
Upper Northwest
Metro: Woodley Park Zoo/Adams Morgan, Cleveland Park
Sites to see include the Washington National Cathedral, National Zoo, and the U.S. Naval
Metro: the Pentagon, Arlington National Cemetery
Visit the largest military cemetery in the U.S. and see the Changing of the Guard or the Kennedy
Gravesites. Then catch a free shuttle from Arlington Cemetery to take you to see the Iwo Jima
Memorial (Marine Corps War Memorial) where you may be able to see the Marine Corps Tuesday
Evening Sunset Parade around 7pm. From this memorial, you also have a nice view of the Pentagon.
4912 Thai Cuisine
4912 Wisconsin Ave. NW
4515 Wisconsin Ave NW
Steak ‘n Egg
4700 Wisconsin Ave. NW
Angelico Pizzeria & Café
4529 Wisconsin Ave. NW
Le Chat Noir
4907 Wisconsin Ave. NW
Z Burger
4321 Wisocnsin Ave. NW
Asian Satay Club
Restaurant & Sushi Bar
4654 Wisconsin Ave. NW
Masala Art
4441 Wisconsin Ave NW
(202) 362-4441
4301 Wisconsin Ave NW
(202) 237-0602
Matisse Café Restaurant
4934 Wisconsin Ave. NW
Panera Bread
4501 Wisconsin Ave. NW
4620 Wisconsin Ave. NW
Cava Mezze
4237 Wisconsin Ave NW
(202) 695-8115
Burger Tap & Shake
4445 Wisconsin Ave. NW
Nando’s Peri-Peri
4231 Wisconsin Ave. NW
Café Ole
4000 Wisconsin Ave. NW
Chef Geoff’s
3201 New Mexico Ave. NW
Bread & Salt
4619 41st Street NW
Wagshal’s Delicatessen
4855 Massachusetts Ave NW
(202) 363-5698
Le Pain Quotidien
4874 Massachusetts Ave NW
(202) 459-9141
Tara Thai
4849 Massachusetts Ave NW
(202) 363-4141
HomeMade Pizza Co.
4857 Massachusetts Ave NW
(202) 966-1600
5504 Connecticut Ave. NW
Booeymonger Restaurant
5252 Wisconsin Ave. NW
Maggiano’s Little Italy
5333 Wisconsin Ave NW
Parthenon Restaurant
5510 Connecticut Ave. NW
5252 Wisconsin Ave. NW
Blue 44
5507 Connecticut Ave. NW
Café of India
4909 Wisconsin Ave. NW
Little Red Fox
5035 Connecticut Ave. NW
Rosa Mexicano
5225 Wisconsin Ave. NW
Pete’s New Haven Style
4940 Wisconsin Ave NW
(202) 237-7383
5247 Wisconsin Ave NW
American City Diner
5532 Connecticut Ave. NW
5252 Wisconsin Ave. NW
Clyde’s of Chevy Chase
5441 Wisconsin Ave
(301) 951-9600
Jake’s American Grille
5018 Connecticut Ave. NW
Arucola Osteria Italiana
5534 Connecticut Ave. NW
5335 Wisconsin Ave. NW
Cheesecake Factory
4866 Massachusetts Ave. NW
5335 Wisconsin Ave. NW
Indique Heights
2 Wisconsin Cir
(301) 656-4822
Capital Grille
5310 Western Avenue
(301) 718-7812
Cactus Cantina
3300 Wisconsin Ave. NW
Café Deluxe
3228 Wisconsin Avenue, NW
2 Amys
3715 Macomb St. NW
Afghan Grill
2309 Calvert St. NW
Las Canteras Peruvian
2307 18th St. NW
Mr. Chen’s Organic
2604 Connecticut Ave NW
Lebanese Taverna
2641 Connecticut Ave. NW
Pasta Mia
1790 Columbia Rd. NW
Little India
2623 Connecticut Ave. NW
Tono Sushi (Japanese/Sushi)
2605 Connecticut Ave. NW
Meskerem (Ethiopian)
2434 18th St NW
Jumbo Slice
2341 18th St NW
(202) 234-2200
7271 Woodmont Ave
7262 Woodmont Ave
Amsterdam Falafel
2425 18th St. NW
Churreria Madrid
2505 Champlain St. NW
Ghana Cafe
2465 18th St. NW
BD’s Mongolian Barbeque
7201 Wisconsin Ave
la Madeleine
7606 Old Georgetown Rd
American Tap Room
7278 Woodmont Ave
(301) 656-1366
Morton’s the Steakhouse
7400 Wisconsin Ave
(301) 657-2650
Raku (Japanese/Sushi)
7240 Woodmont Ave
Uncle Julio’s
4870 Bethesda Ave
(301) 656-2981
Daily Grille
1 Bethesda Metro Center
(301) 652-6100
4930 Elm St
(301) 986-6962
7121 Bethesda Ln
(301) 656-5515
Luke’s Lobster
7129 Bethesda Lane
(301) 718-1005
Cafe Berlin (German)
322 Massachusetts Ave NE
Ted’s Bulletin
505 8th St SE
(202) 544-8337
Congressional Cafeterias:
Hunan Dynasty (Asian)
215 Pennsylvania Ave SE
(202) 546-6161
Union Station: Everything
from formal dining to a food
court - for a complete listing,
Capital Grille
601 Pennsylvania Ave NW
(202) 737-6200
Dirksen Cafeteria: Basement,
North-Side Dirksen
The Public Dining Hall:
Room S-112, The Capitol
Longworth Cafeteria: Room
B-223, Longworth Building
Madison Cafeteria: 6th Floor,
Madison Building
Rayburn Cafeteria: Room B357, Rayburn
Capital City Brewing
New York Avenue NW
Capital Grille
601 Pennsylvania Ave. NW
701 14th Street NW
Hard Rock Cafe
999 E Street NW
Old Ebbitt
675 15th St. NW
Founding Farmers
1924 Pennsylvania Ave NW
(202) 822-8783
Tony Chang’s
619 H Street, NW
(202) 371-8669
480 7th St., NW
Taberna del Alabardero
1776 I St. NW
Ping Pong Dim Sum
1 Dupont Cir NW
(202) 293-1268
James Hoban’s Irish
1 Dupont Circle NW
Five Guys
1645 Connecticut Ave. NW
Kramerbooks & Afterwords
1517 Connecticut Ave. NW
1320 19th Street NW
Marrakesh Palace
2147 P Street NW
(202) 775-1882
Malaysia Kopitiam
1827 M St. NW
1612 20th St., NW
Ben’s Chili Bowl
1213 U Street NW
1114 U St. NW
1942 9th St NW
(202) 232-7600
Busboys and Poets
2021 14th St NW
Masa 14
1825 14th St NW
Oohh’s & Aahh’s
1005 U St NW
(202) 667-7142
Amma Vegetarian Kitchen
3291 M St. NW
Georgetown Cupcake
3301 M St NW
(202) 333-8448
Moby Dick House Of
1070 31st St. NW
3222 M St., NW
3015 M St NW
(202) 450-1610
Bistro Francais
3128 M St. NW
Farmers Fishers and Bakers
3000 K St NW
(202) 298-8783
Five Guys
1335 Wisconsin Ave NW
202- 337-0400
Martin’s Tavern
1264 Wisconsin Ave. NW
3218 M St., NW
Kandahar Restaurant
3287 M St. NW
Lauriol Plaza
1835 18th St. NW
3206 N St NW
Old Europe
2434 Wisconsin Ave. NW
3000 K St NW
Clyde’s of Georgetown
3236 M St NW
(202) 965-1789
If you are arriving early, use the list below to arrange reservations at a hotel convenient to campus.
There are many hotels convenient to AU. These hotels are "partners" with AU and typically offer AU visitors
special rates:
Embassy Suites at the Chevy Chase Pavilion
4300 Military Road, NW
Washington, DC 20015
Marriott, Wardman Park
2660 Woodley Road, NW
Washington, DC 20008
Holiday Inn, Georgetown
2101 Wisconsin Avenue, NW
Washington, DC 20007
Hilton Garden Inn, Washington/Bethesda
7301 Waverly Street
Bethesda, MD 20814
Marriott Courtyard Chevy Chase
5520 Wisconsin Avenue
Chevy Chase, MD 20815
Doubletree Hotel Bethesda
8120 Wisconsin Avenue
Bethesda, MD 20814
Use AU Corporate Account #0560005012 to receive
special rates
Hyatt Regency Bethesda
One Bethesda Metro Center
(7400 Wisconsin Ave.)
Bethesda, MD 20814
Holiday Inn, Chevy Chase
5520 Wisconsin Ave.
Chevy Chase, MD 20015
Four Points Sheraton, Bethesda
8400 Wisconsin Ave.
Bethesda, MD 20814
Marriott, Bethesda
515 Pooks Hill Road
Bethesda, MD 20814
Marriott, Key Bridge
1401 Lee Hwy
Best Western, Key Bridge
1850 N. Fort Meyers Rd.
Barcelo Washington Hotel
2121 P Street NW
The Georgetown Inn
1310 Wisconsin Ave NW
Latham Hotel
3000 M Street NW
Washington Marriott Hotel
1919 22nd Street NW
Park Hyatt Washington
1201 24th Street NW
The Watergate Hotel
2650 Virginia Ave NW
Savoy Suites Hotel
2505 Wisconsin Ave NW
Hyatt Regency Washington on Capitol Hill
400 New Jersey Ave NW
The Capital Hilton Hotel
16th and K Streets NW
Wyndam Bristol Hotel
2430 Pennsylvania Ave NW
Days Inn
4400 Connecticut Ave NW
Four Seasons Hotel
2800 Pennsylvania Ave NW
Grand Hyatt Washington
1000 H Street NW
Georgetown Suites
1111 30th St NW
J.W. Marriott Hotel
1331 Pennsylvania Avenue NW
Washington Monarch Hotel
2401 M Street NW
The Renaissance Mayflower Hotel
1127 Connecticut Ave NW
Howard Johnson Premier Hotel
2601 Virginia Ave NW
Omni Shoreham Hotel
2500 Calvert Street NW
Westin, Embassy Row
2100 Massachusetts Ave NW
Hilton Embassy Row Hotel
2015 Massachusetts Ave NW
The Hotel Monticello
1075 Thomas Jefferson St. NW
Washington Hilton and Towers
1919 Connecticut Ave NW
Doubletree Guest Suites Hotel
801 New Hampshire Ave NW
Additionally, Globetrotter Travel can assist you
with hotel, airline, and car reservations, and can
also arrange special rates. Call 1-800-322-7032 or
American University is located in Northwest Washington, D.C., at the intersection of Massachusetts and
Nebraska Avenues. Getting here is no problem-just follow the directions below.
Follow I-95 south to I-495 west toward Silver Spring. (See “From I-495” below.)
Follow I-270 south. Where I-270 divides, follow the right-hand branch toward northern Virginia. (Do not
take the branch toward Washington.) Merge with I-495 (Capital Beltway). (See “From I-495” below.)
Follow I-95 north or I-66 east to I-495 (Capital Beltway). Take I-495 north toward Silver Spring. (See “From
I-495” below.)
Take exit 39 and follow the signs for River Road (MD Route 190) east toward Washington. Continue east on
River Road to the fifth traffic light. Turn right onto Goldsboro Road (MD Route 614). At the first traffic
light, turn left onto Massachusetts Avenue NW (MD Route 396). Continue on Massachusetts Avenue NW
through the first traffic circle (Westmoreland Circle). Continue one more mile to 4400 Massachusetts.
Washington’s Ronald Reagan National Airport—the airport most convenient to AU—is approximately 30
minutes from campus during rush hour by cab. Washington Metro (subway) trains run daily from National
Airport into downtown Washington on the yellow or blue lines. Transfer to the red line at Gallery Place
station or Metro Center station in the direction of Shady Grove (Tenleytown/AU station).
Dulles International Airport is about 45 minutes from campus and Thurgood Marshall
Baltimore/Washington International Airport is about one hour from campus. All three airports offer shuttle
services to major hotels and meeting points in downtown Washington. Shuttle services cost between $15 and
$40 one way, depending on your point of origin.
Amtrak trains regularly arrive in Washington at Union Station. Washington Metro (subway) trains run
Monday through Thursday from 5 a.m. until midnight, Friday from 5 a.m. until 3 a.m., Saturday from 7 a.m.
until 3 a.m. and Sunday from 7 a.m. until midnight. The closest Metro stop to American University is
Tenleytown/AU on the red line.
AU provides a free shuttle from the Tenleytown/AU Metro stop to campus. Directions to the shuttle are
posted at the Metro. At the Metro station, take the escalator and exit to the east, which is on your left (look
for the sign directing you to the AU Shuttle stop). Once at street level, the shuttle stop is just a few yards
ahead at the intersection of 40th Street and Albemarle Street. The shuttle runs on a continuous loop and
departs every ten minutes. You need no special pass to ride. The shuttle will then be about a 5-minute ride to
campus and you will want to exit at the Nebraska Hall stop.
Campus Information Line (e.g. snow closings)
Campus Operator
Directions & Travel Information
2FIX (facility repairs/concerns)
Office of Information Technology HelpDesk
202-885-2FIX (2349)
Public Safety
Public Safety
AU ID Cards (Report lost or stolen cards immediately)
Office of the Registrar
Student Accounts
Academic Support and Access Center
Counseling Center
Center for Diversity and Inclusion
Student Conduct & Conflict Resolution Resources
University Computing Center
Bender Library
Campus Store
Jacobs Fitness Center
Kay Spiritual Life Center
Student Health Center
Capital One Bank
UPS Store
(202) 895-4900