PAYMENT PLAN INFORMATION FOR
WASHINGTON SEMESTER STUDENTS
Students who pay all or a portion of their charges to American University are eligible for a
payment plan. Detailed billing information will be sent to you in early December.
Payment Plan Options for Spring 2016
Enrollment Period-1 : Applications Received by December 15, 2015
5-months: Payments due January 1 through May 1
4-months: Payments due January 1 through April 1
3-months: Payments due January 1 through March 1
2-months: Payments due January 1 through February 1
Enrollment Period -2: Applications Received between December 16, 2015 - January 15, 2016
4-months: Payments due February 1 through May 1
3-months: Payments due February 1 through April 1
2-months: Payments due February 1 through March 1
Enrollment Period-3: Applications Received between January 16, 2016 - February 15, 2016
3-months: Payments due March 1 through May 1
2-months: Payments due March 1 through April 1
E-mail notifications with detailed Payment Plan information will be sent to students shortly
after enrollment period application deadline. Payment Plan information will become
available for review and payments online at the same time. Applications will be processed
according to the enrollment period in which they are received. We reserve the right to assign a plan
if an application is received outside the enrollment period for the plan indicated. No applications
will be accepted after February 15th for Spring 2016.
Plan Basics
1. Students must be registered and have accounts in good standing (all summer and prior term
balances must be paid in full) prior to applying for the current semester's payment plan.
Students may view their statements and registration any time by logging into their myAU
Student Portal and within the "Personalized Links", clicking "Eagle Service" and selecting
"Student Finance".
2. There is a $30 non-refundable setup fee due each semester. A new application is required for
each semester in which you wish to participate in a payment plan.
3. Upon enrollment, all APP correspondence (including confirmations of enrollment) is sent to
the student's AU email address. Payment reminders will be sent electronically two weeks
before each payment due date. Students may forward correspondence and PDF statements
from their Eagle Service portal to parents or other third party payers.
4. American University reserves the right to calculate installments based on account balances at
the time of processing. Initial installment amounts will be listed in the confirmations of
enrollment sent to student AU email addresses. Plan balance may change with the account
activity. Please make sure to review your account regularly. Students should be forwarding
any and all information necessary to those that need it.
5. It is the participant's responsibility to monitor their accounts and installment amounts. Low
installment payments are subject to a $40 late fee. Students may review their payment plans
24 hours a day through Eagle Service.
6. If you wish to make adjustments to your statement charges, please contact
aupaymentplan@american.edu. For more information, please visit our Frequently Asked
Questions page.
Late Payments and Fees
Payments are due the 1st of each month. Accounts will be subject to a $40 late fee and financial
restriction for each late payment or any payment that does not cover installment amount in full.
Accounts delinquent by two or more payments will be canceled from the plan and are subject to a
monthly 0.5% finance charge and financial restriction per University guidelines.
Any finance charges incurred prior to your selected plan start date will not be waived. View payment
due dates for the 2015-2016 academic year.
Any balance remaining after your selected payment plan's final due date becomes immediately due
per University guidelines. Please see the Student Payment and Disclosure Statement for more
information regarding student tuition and fee balances.
Online Student Portal Access
The Office of Student Accounts offers students online access to their account information and
registration. Students can review the details of their accounts and payment plans by logging into
their student portal by following these simple steps:
1. Log into your student portal at myAU.american.edu
2. Under the Eagle Service section in your personalized links, select Student Finance.
3. To view account information and payment summaries by term, click on the Account Activity
tab.
4. To save a PDF statement to your computer, select the term you wish to view and click View
Statement. Then, save the document which comes up. This statement may be emailed to any
third parties with whom you wish to share your account information.
Making Payment on Plans
Payment Due
Payment due date is always the first of each month.
Online Payments
Please note: All online payments must be made through the student portal at Eagle Service.
Online payments will be reflected immediately on your Eagle Service statement. They can be made
by logging into Eagle Service, then select Student Finance and click on Make a Payment tab.
Payments may be made by the following methods:
Online eCheck payments can be made using a US bank account (checking or savings). There
is no fee to pay by eCheck.
Online credit card payments can be made using Visa, MasterCard or Discover. Please note, a
non-refundable credit card convenience fee of 2.55% will be charged to your credit card
account when making credit card payments applied to your student account bill.
Payments by Mail
Payments by check, cashier's check or money order must be sent to:
American University-Student Accounts
American Payment Plans (APP)
4400 Massachusetts Avenue, NW
Washington, DC 20016-8073
When submitting payment by mail, please allow extra time for your payment to arrive by the 1st of
the month.
Automatic monthly payment setup through your bank should be arranged before the 1st of the
month, to ensure payment is received by the due date. Payments must be done through a US Bank
with a US address to process.
The student 7-digit AU ID number and name must be listed on any mailed
check to avoid processing delays.
Correspondence
E-mail to: aupaymentplan@american.edu