Social policy in Estonia and Norway - with reference to social work and professional development Arne Backer Grønningsæter www.fafo.no agr@fafo.no Overview Norway and Estonia Background figures Social work in Norway and Estonia Development in the Norwegian social policy Pressure from below and pressure from the inside? Equals and differences 02.05.2011 2 Some background information Inhabitants 1,3 mill 4,8 mill. GDP per capita (PPP US$) 2008 (1) 18.355 58,278 19,7 11,3 0,818 (no. 34) 0,929 (no 1) 0,370 0,258 Risk of poverty (2) HDI (1) Gini-coefficient (1) Number of social workers Number of social workers employed by the municipalities 19.138 (3) 593 (4) 10.816 (3) (1) Source UNDP, Human development report 2010 (2) Population below 60% of median income (%) 2008 Source EU SILC (3) The figures include social workers and social educators (”barnevernpedagoger”, ”sosionomer” og ”vernepleiere”) that are members of Norwegian Union of Social Educators and Social Workers (FO) March 2006. FO organises app. 80% of the group. Source: FO (4) Social service personal in municipalities and counties, app. ½ of them has social work diploma. Source; Ministry of Social Affairs Estonia. 02.05.2011 3 Social work in Norway Courses in social work from the 30s, formal education in 1950; took momentum in the 60s Reforms in the caring for the poor were the most important motive for establishing of the social work education in the 50s and 60s. Demand for people qualified for working with “help to self help”. Today: social workers education at several universities and colleges Development in education, research, and demand for skills. There is a process towards a more academic and research based approach Strong association of Social Workers established in 1959 02.05.2011 4 Social work in Estonia Education in social work first established in 1935 , but social work was not recognised during Soviet times. Training in social work closed in 1950 When regaining independence in 1991 concepts as social work and social worker were rediscovered. To organise social assistance became the responsibility of local governments. (The Social Welfare Act,1995) Social workers education Tallinn University since 1991 and University of Tartu since 1992 Bachelor, master and PhD programmes, and research in social work is now an established academic field. The Association of Social Workers established in 200402.05.2011 5 Nordic modell Social partners Working life Welfare policy 6 The Norwegian welfare model - Universalism - Income maintenance – basic security and standard security - Public financing of benefits and services - Equality oriented and redistributive - The “work line” is basic A series of reforms -Hospitals -Child care and child protection -Work and welfare -Pensions 02.05.2011 7 ”Welfare states under quadruple pressure” Pressure from above Governments looking for new ways of organizing and managing welfare Pressure from below People look for other solutions than those offered by the welfare state (individualisation,liberalization, flexibility) Is it possible for public systems to meet everybody's needs? Pressure from inside The system being problematic in itself (transparency, legitimacy, low employment, does the system treat people with respect etc) Perspective of those depending on the system Pressure from outside Globalisation and international development (may influence both directly and indirectly) 02.05.2011 8 Welfare states under quadruple pressure Pressure from above – e.g. Consider-ations of the authorities Pressure from inside – e.g. the interests of users and the professions Pressure from outside - e.g political influence of globalisation Pressure from below – Reference to Tone Fløtten (2006) e.g. Considerations of the citizens 02.05.2011 9 Data The following analyses are mainly based on the these sources: Survey on attitudes towards income disparities and income maintenance in Estonia, Latvia and Norway (May 2005) Five focus group interviews (2005) 3 in Estonia: Jögevamaa, Pärnumaa and Tallinn 2 in Norway, Oslo and Trondheim 02.05.2011 10 Is the welfare state … • .. extensive (and generous) enough (or are 2/3 societies emerging)? • .. legitimate? • .. appropriate for a heterogeneous population •.. good enough to justify the taxes? Pressure from below – Reference to Tone Fløtten (2006) f.x. the concerns of the people 02.05.2011 11 How well secured should the various groups be? Percentage in favour of covering a normal living standard 100 90 80 70 60 50 40 30 20 10 0 kin or W Un em g pl oy po or ed . ild ch M an y ion ns Pe Ill/ Di sa bl er ed s Estonia Latvia Norway 02.05.2011 12 Estonia Latvia Percentage indicating that various groups are not secured through current system of income security. wi th m an y ch ild re n po or W or kin g Fa m il ie s Illn es s or di sa bi lit y d Norway Re tir e pl oy m en t 70 60 50 40 30 20 10 0 Un em per cent How well secured are various vulnerable groups perceived to be? 02.05.2011 13 Perception of own income security in case of loss of income? 100 % 80 % Im prove previous living s tandard 60 % Can (alm os t) k eep previous living s tandard 40 % Ins uffic iently to m ak e ends m eet 20 % 0 % E s tonia Latvia Norway 02.05.2011 14 Pressure from below Is the system .. •.. comprehensible/transparent? Pressure from the inside – f.x. concerns related to the system •.. legitimate? •.. enhancing/securing high employment? •.. a dignified supporter? Reference to Tone Fløtten (2006) 02.05.2011 15 Vulnerable groups and social policy response The users Users More conscious about their rights and needs The cases become more heavy and complicated Unemployed Increased number from ethnic minorities Substance abuse Youths with little education Single mothers Youths have new expectations to the social and health services Loneliness Homeless, mental problems, double diagnoses Demanding users that know their rights A more demanding labour market 02.05.2011 16 Vulnerable groups and social policy response Social policy response Decrease in services and in benefits (not adjusted to inflation) Increase in number of social workers Increase in paper work Decrease in state transfers Improvement of counselling Stronger focus on rehabilitation Social policy response Increased expectations More complicated division of responsibility between the state and the municipalities Demands on cut backs and less use of economical resources Individual plans and users’ participation Focus on poverty and workfare 02.05.2011 17 Social work practice/ What works and why does it work? We are not able to judge on who are the poor and do to a very limited degree relate to national plans The starting point for helping a user is to let him/her define that they have a problem From focus on benefits to more focus on services Engaged in developing cooperation with other agents The role as a ”diplomat” To much bureaucratic work on the cost of social work Expected to implement social policy, but have at the same time a personal responsibility Know very little about the plan for fighting poverty, and do not discuss what poverty is The tension between ”acute” help and ”normal” social assistance Increased focus on users’ participation and on control of the user go parallel The work-line and the use of means aimed at inclusion; a need for better coordination 02.05.2011 18 Social work practice/ What works and why does it work? What works – why does it work? What works – why does it work? We must use time to talk to the users We need time to talk to the users and to see them We should give services to the users, not solve their problems for them The most important is to help the users to trust that they can do something themselves, help them to find new personal strategies. It is the small issues that are solved that create satisfaction We lack criteria for success Need for evaluation 02.05.2011 19 The social workers and professionalisation The social workers The work-place community is a positive starting point There is a need for an association of social workers Large difference between the municipalities Professionalisation, capacity development Today we are generalists, there is a need for specialisation We want to learn from our neighbouring countries The social workers Need for development of new methods Institutional framework Fragmentation as a problem Joint work across professional borders is more of an ideal than reality Institutional framework Important to see that the different sectors depend on each other (also private organisations) A broad understanding of social work goes together with increased specialisation Professionalisation, capacity development We need administrative practical tools Knowledge about other foreign cultures/religion (both our own and that of other people) Need for continuing education; knowledge about how to find new knowledge We need forums for discussing principle issues 02.05.2011 20 Is there convergence in relation to how social workers in the two countries perceive their working situation? A ”normalisation” of the socio-political situation in Estonia Common: they relate to a limited degree to national plans and papers They all point to that the users become more conscious about their right and needs Focus on need for enough time to talk and listen to the users Estonia: need for more specialists – Norway: the specialisation has been developed further The biggest difference is how they describe the process of professionalisation and need for capacity development and new knowledge. 02.05.2011 21 When social workers in Estonia and Norway describe their situation as implementers of social policy, the differences are related to the understanding of problems and traditions, the level of professional development, available resources, and social problems. The similarities are related to a gap between needs and resources, professional attitudes and the views of social policy issues. A feeling of being insufficient when confronted with the needs of the users is combined with a feeling that the social work is challenging and exciting. 02.05.2011 22 Pressure form inside? Not much complaining; active approach They play an important role as implementers of changes Social work is developing from being a semi profession to a profession some aspects of the situation in Estonia resembled the situation in Norway in the 70s The Norwegian social workers are better organised in the sense that they have a strong association are able to dominate their segment of the labour market, based on the number of social workers the level of education are increasing (from bachelor to master level; and specialising education). national influence due to being a stronger profession, but locally their main approach is on methodological development The Estonian social workers lack an strong national association due to their limited numbers they lack dominance of their segment of the labour market have a higher level of education (relatively more with master level education). local influence due to professional entrepreneurship. 02.05.2011 23 Example of a common “pressure from inside” Pressure on influencing other institutions to recognise and value social work To understand why they do what they do. They fear that the other institutions by not understanding what social work is, should spoil what they are doing. On development of new kinds of services. The social worker is a kind of a networker. When the network is not available and the user has problems that need complex treatment, there is no place to send them, and they tend to come back More specialised services 02.05.2011 24 Communalities in model? Universalism Income maintenance – basic security and standard security Division of responsibilities between the state and the municipalities Redistribution? Different tax systems Structural similarities, but different in replacement level. How will the financial crises influence the welfare policy? 02.05.2011 25 More about Fafo and the cooperation with Baltic research institutions http://www.fafo.no http://www.fafo.no/BalticWelfare/index.htm Thanks to: Aadne Aasland Tone Fløtten Riina Kiik Dagmar Kutsar Inge Lise Skog Hansen 02.05.2011 26