International Telecommunication Union V.18 The bridge between old and future communication for deaf people Products & Concepts George Skorkowski DSPG/Sensory Communication Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Contents ITU-T •V.18 practical aspects & misconceptions •Current developments in V.18 Recommendation •Consumer products based on V.18 technology •V.18 Mobile access •Simultaneous Voice and Text products •Service type products based on V.18 technology 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 2 ITU-T V.18 Practical aspects of the standard and general misconceptions about it 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 3 Why V.18 ? ITU-T International standard - Accepted as a standard in all European countries, Australia & New Zealand Bridge between old and new technologies - Higher speed modems - Multimedia Inter-working - Can inter-work with any existing text Telephone - Future global integration with Internet & Multimedia Ease of use - More reliable call set-up - User friendly operation 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 4 V.18 Modes ITU-T Compatibility Mode V.18 Mode Used with existing Textphones Used between two V.18 Textphones - V.21 (Sweden, UK) - Baudot (45 and 50bps) (USA, UK, Ireland) - EDT (Italy,Germany) - Bell 103 (USA) - V.23 (France) - DTMF (Denmark, Sweden, Netherlands) 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 5 Current development of V.18 ITU-T •CTM Mobile access for the textphones •Simultaneous Text & Voice 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 6 ITU-T V.18 Conformance testing to the standard Why it is important 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 7 Why V.18 Conformance testing is Important ITU-T Specified in V.18 Recommendation Appendix 4 Ensures interworking between textphones Small volumes and lack of competition between textphone manufacturers means they are not subject to the same market forces to ensure interoperability. Benefits the deaf and hard of hearing To maximise the benefits of V.18, all features should be implemented - automoding, all compatibility modes, V.18 universal transfer mode, etc. Verification of various implementations ensures these benefits are gained. 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 8 Why V.18 Conformance testing is Important ITU-T Reduces complaints about textphones - Tighter control of textphone quality in the market ensures better reliability of textphone operation and reduces failure rate. Benefits V.18 implementers - Allows verification of the implementation. 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 9 V.18 based Text Telephony Products ITU-T V.18 conformance Tester Applications: Verification of proper implementation of V.18 according to the Appendix 4 of V.18 ITU-T Recommendation 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 10 ITU-T Review of some of existing legacy text telephone products used in Europe 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 11 Existing Text Telephony Products ITU-T Type: DTS Manufacturer: Ecotron (Italy) View: Front 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 12 Existing Text Telephony Products ITU-T Type: Uniphone Manufacturer: Ultratec (USA) View: Front 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 13 Existing Text Telephony Products ITU-T Type: Qwerty phone Manufacturer: BT Merlin (UK) Status: discontinued 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 14 Existing Text Telephony Products ITU-T Type: Minicom pro 400 Manufacturer: Ultratec (USA) View: Front 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 15 ITU-T V.18 Implementation of the standard Products & Concepts 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 16 TextLink Mobile textphone Speaker ITU-T Microphone (optional) DC Power Ultra bright LED Line In Expansion Port (incl. Printer port) 14-16 July 2003 GSM Mobile Port Ext Telephone 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 17 TexLink Mobile main features ITU-T 14-16 July 2003 Two modes of operation - PSTN ( includes parallel phone support) - Mobile supports any type of GSM phone with hands-free interface Incoming Call Indicator Two lines by 40 characters Text display Emergency Alarm Button (only in PSTN mode) Full implementation of V.18 protocol in PSTN Full implementation of CTM in Mobile mode Standard & Custom Automatic Greetings (Voice & text) CLI and Call Sign implementation Future-proof, no proprietary chips (software driven) - Remote Upgrade Via Telephone Line Easy maintenance 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 18 Examples of TextLink Mobile use ITU-T Home stationary use with optional telephone pedestal Portable use with “Filofax” type case & optional mobile phone 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 19 PC Link working environment RRS232 cable ITU-T Features Emulates Texlink keyboard display and function keys on any PC via Com-port interface Allows touch typing in the office environment Selection of fonts for vision impaired deaf persons 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 20 PC Link working environment ITU-T TexLink Function keys emulated on the screen 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 21 TextLink 800 portable V.18 Modem ITU-T Lighter for comparison only Features –Com-port connection to laptop/palm top PC. –Battery or mains operated. –Full implementation of V.18 & CTM Recommendations –User friendly GUI, –Long battery (PP3) operation 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 22 ITU-T V.18 CTM Mobile Access 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 23 TextLink Mobile textphone Speaker ITU-T Microphone (optional) DC Power Ultra bright LED Line In Expansion Port (incl. Printer port) 14-16 July 2003 GSM Mobile Port Ext Telephone 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 24 TextLink 600 Mobile adapter ITU-T Allows some selected textphones (only available in USA) to be connected to a mobile phone Q-90 textphone Textlink 600 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 25 ITU-T V.18 Simultaneous Voice & Text Relay Server 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 26 TextLink 9200 Simultaneous Voice & Data ITU-T 14-16 July 2003 Combines V.18 and Simultaneous Voice & Data 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 27 Textlink 9100 mobile applications ITU-T Textlink user Textlink user Other textphone user SMS messages FAX email messages TexGate server TexBox LAN 14-16 July 2003 Call centre operator 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 28 ITU-T Wireless Home monitoring, security & panic alarms 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 29 Textlink 9100 home security centre ITU-T Vibrating Pad PIR Detector Smoke Detector Panic Button 14-16 July 2003 Door Sensor 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 30 ITU-T V.18 Implementation of standard Commercially available Products in Services aimed at deaf people 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 31 What is TexBox? ITU-T TexBox is a text gateway which connects hard of hearing, deaf or speech impaired customers who use textphones, to almost anyone in the organisation or business via existing internal computer network (LAN or WAN), where the textphone call is routed via menu system to a relevant person’s PC. Tower Based System 14-16 July 2003 Rack Based System 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 32 TexBox Specification ITU-T TexBox is a stand-alone solution with no need for integration with existing call centre equipment. PC platform running Linux (Unix). Custom designed and built V.18 hardware text modems which connect to standard analogue telephone lines. Connection to the local area network via 10/100 Base T Ethernet connection. 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 33 Advantages of TexBox ITU-T Elimination of textphones in the organisation. User friendly. No additional software to be installed on the users PC’s. Internal text calls between deaf and hearing colleagues. Stores personal or group messages from incoming calls. Incoming call & text conversation transfers. Low maintenance costs. Simple training. 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 34 TexBox Communicator ITU-T Call dialler User login/ logout Message handling User settings Save conversation Conversation window Internal call/ Call transfer Status bars 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 35 TexGate V.18/Mobile Server ITU-T 14-16 July 2003 Applications: Email, Fax, SMS Banking, shopping etc Instant messaging 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 36 V.18/CTM Global Integration ITU-T Information Service Internet Mail Service V.18 Textphone Internet PC & V.18 Modem V.18 Gateway Any Textphone Information Gateway Text to/from Voice Service Standard Telephone 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 37 ITU-T Thank You 14-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA 38