1 Customer-oriented networked car : Results from the observatories of cluster « Pôle Véhicule du Futur » Bruno Grandjean Programs Manager Pôle Véhicule du Futur The Fully Networked Car Geneva, 3-4 March 2010 Pôle Véhicule du Futur o French cluster created in 2005 o Main activity : collaborative R&D projects for urban and periurban mobility solutions, ITS, vehicles o To date 60 active projects for 132 M€ The Fully Networked Car Geneva, 3-4 March 2010 2 Customer studies 2 observatories to study market trends and expectations of the end-users : o DEC'AUTEX (vehicle interior and its interactions with the humans on board) o Les Mobilistes (mobility issues seen through the end-user's eyes) The Fully Networked Car Geneva, 3-4 March 2010 3 Spontaneous statements Based on qualitative studies :« normal » people do not spontaneously state networking among the improvements they are waiting for in their cars o As usual, there are exceptions : o • a direct link between home and car to download data • Free parking lots • … The Fully Networked Car Geneva, 3-4 March 2010 4 Spontaneous statements (2) No (few) spontaneously-stated requirements do not mean that there are no latent needs or unconscious wishes o The iPod did not correspond to a stated need, but it has a tremendous impact because o 1. It addresses a way of life (mobility) 2. It fits into daily activities (weight, size, capacity, ease of use, look, trend…) in various (all ?) situations. The Fully Networked Car Geneva, 3-4 March 2010 5 “Directed” statements People are generally not able to understand the differences between applications that require networking and those using « simple » on-board telematics o The most cited applications are : o 1. Anti-collision systems 2. Traffic jams info 3. Radar warning (police) : a growing flow of ever-cheaper applications The Fully Networked Car Geneva, 3-4 March 2010 6 Emerging needs o On board : 1. communication with the driver in front or behind in a line (Facebook of the road !) 2. web 2.0 (“I like it”, tips sharing...) o Intermodality 1. Intermodal spots in the area 2. Real-time information (train late, parking lots full…) The Fully Networked Car Geneva, 3-4 March 2010 7 Emerging needs (2) o Around me : 1. Things to do in the area 2. Previsualization of an unknown location o Informations about different possibilities and their impact on me 1. 2. 3. 4. 5. time, cost, CO2, consumption, comfort… The Fully Networked Car Geneva, 3-4 March 2010 8 Emerging needs (3) … many more currently being invented thanks to the smartphone revolution o The border between real life and games is becoming increasingly thin. o Two key points are o 1. the ability of the new products to be as « transparent » as possible, without any additional annoyance for the driver / the user, 2. and the pre-existence of a real latent need (not as simple to detect as it sounds). The Fully Networked Car Geneva, 3-4 March 2010 9 Public authorities vs individuals Moreover, expectations of public autorities and these of the public are not always in line : the example of traffic information highlights the subtle balance that sometimes has to be achieved. o Drivers : find alternative routes to avoid traffic jams o Authorities : keep the vehicles on the highway to avoid breakdown of the system The Fully Networked Car Geneva, 3-4 March 2010 Test sites 10 11 Thank you for your attention bg@vehiculedufutur.com The Fully Networked Car Geneva, 3-4 March 2010