ITU-T Kaleidoscope Conference Innovations in NGN Distributed PBX gateways to enable the Hosted Enterprise Services architecture in a NGN scenario Alejandro Cadenas Telefónica I+D cadenas@tid.es Geneva, 12-13 May 2008 FMC Evolution Objectives Technology is access network agnostic … … different devices reach same application Service layer will not only know the device… … it will also know about the subscriber The convergent core will provide AAA, etc The services become USER CENTRIC Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 2 Enterprise Networks: specific Enterprises are the first to see the change Enterprises demand last-minute technology Ready to pay significant amounts of money… … if the product means a clear advantage. Enterprise usually purchases telecom equipment so the change cannot be TOO disruptive. However evolution is required to reach convergence Enterprises are already demanding convergence Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 3 Traditional telecom architecture Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 4 Options towards convergence Centrex-based solution Near-term issues due to purchased CPE Integration of Network logic into PBX PBX becomes a monolithic element Vendor-specific interfaces and APIs from network Integration issues with network, i.e. Presence Integration of PBX into Network logic Network services and capabilities fully obtained Vendor-specific protocol adaptation required PBX becomes an additional ACCESS NETWORK Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 5 Horizontal Service Layer CONVERGENT SERVICE LAYER Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 6 Functionality and Protocols EBG, Enterprise Business Gateway SERVICES Adapts PBX to CSTA standard OBG , Operator Business Gateway Single entry point to HES service layer SIP SIMPLE and other Network protocols Routing among EBGs and Network Apps ECMA CSTAv3 IMS OBG EBG PBX CTI protocol, based on XML EVENTS to Apps, SERVICES to PBX EXT OBG and EBG follow a hierarchical structure Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 7 Applications Presence Availability of fixed extensions sent to PS Monitoring Hosted Services get updated information (EVENTS) 3PCC Hosted Services can control the PBX extensions Intelligent Routing Calls can be routed to available devices only Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 8 Signaling flow: Presence Ext PBX EBG OBG Service Application Presence Server 1. Call enters from PLMN/PSTN through PRI connection 2. [Prop] Incoming call event 3. [CSTA] OfferedEvent 4. [CSTA] OfferedEvent 5. Service Logic execution 6. [CSTA] AnswerCall 7. [CSTA] AnswerCall 8. [Prop] AnswerCall 9. Call is delivered to Ext. 10. [Prop] Established call event 11. [CSTA] EstablishedEvent 12. [CSTA] EstablishedEvent 13. [SIP] NOTIFY Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 9 Signaling flow: 3PCC Ext PBX EBG Service Application OBG Presence Server 1. User A is Busy on a ongoing call 2. Call enters from user B through PRI connection 3. [Prop] Incoming call event 4. [CSTA] OfferedEvent 5. [CSTA] OfferedEvent 6. Service Logic: Time ∈ Working Hours 7. [SIP] SUBSCRIBE 8. [SIP] NOTIFY “A(Fixed) is BUSY” 9. Service Logic: Divert to A(mobile) 10. [CSTA] DeflectCall (MSISDN) 11. [CSTA] DeflectCall (MSISDN) 12. [Prop] DeflecttCall (MSISDN) 13. Call is sent to MSISDN 14. [Prop] DivertedEvent 15. [CSTA] DivertedEvent 16. [CSTA] DivertedEvent Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 10 Conclusions An adaptation architecture is presented Evolution of enterprise services to FMC horizontal architecture Architecture exports enterprise communication capabilities to IMS operator network Mobile and Fixed communications are provided in a convergent way Geneva, 12-13 May 2008 First ITU-T Kaleidoscope Conference – Innovations in NGN 11 ITU-T Kaleidoscope Conference Innovations in NGN Distributed PBX gateways to enable the Hosted Enterprise Services architecture in a NGN scenario Alejandro Cadenas Telefónica I+D cadenas@tid.es Geneva, 12-13 May 2008