Business Management Program No: 10-102-3 Associate Degree in Applied Science • Degree Completion Time: Four Terms In general, an academic year consists of two terms; however, degree completion time may vary based on student scheduling needs and class availability. 2008-2009 Term 1 10101111 10102182 10104102 10105124 10801195 10804123 Accounting I 4.00 Business Operations 3.00 Marketing, Principles of 3.00 Portfolio Introduction 1.00 Written Communication 3.00 Math with Business Applications 3.00 Total 17.00 Term 2 10101113 10104109 10196191 10801198 10809166 10182131 Accounting II Customer Service Techniques Supervision Speech Introduction to Ethics: Theory & Application Supply Chain Management Total 4.00 2.00 3.00 3.00 3.00 3.00 18.00 Term 3 10102104 10105126 10182102 10809195 10196193 10809198 Principles of Finance 3.00 Career Assessment 3.00 Service Operations Management 3.00 Economics 3.00 Human Resource Management 3.00 Introduction to Psychology 3.00 Total 18.00 Term 4 10196134 10105127 10154124 10196189 10809172 10201105 Note: Legal Issues for Supervisors Portfolio Assessment Information Security Principles Team Building and Problem Solving Race, Ethnic and Diversity Studies Internship Total Program Total 3.00 1.00 2.00 3.00 3.00 3.00 15.00 68.00 Catalog numbers assigned to “elective” classes are for administrative use only. Consult with program counselor regarding your elective selection. Program start dates vary; check with your counselor for details. Curriculum and program acceptance requirements are subject to change. About the Career General business managers are found in nearly all work settings in virtually every sector of the economy. Business management salaries vary by company and position. Most graduates begin in entry-level positions and will advance through the ranks of the organization. About the Program This program provides learners with a broad background in business management, training students for a career as an operations assistant or entry-level manager in a variety of business and industry organizations. It also broadens opportunities for those seeking a job change or advancement and provides the tools needed for students to successfully manage their own business. Entrance Assessment Scores Accuplacer Credit(s) ACT Class Title Assessment Areas Catalog No. Math Read Write 16 16 16 79 74 88 Careers • • • • • Manager Entrepreneur Operations Manager Office Administrator Office Coordinator Admissions Steps • • • • • Application Application Fee Entrance Assessment Scores Transcripts Program Advising Session • Microsoft Skills Check (Word, PowerPoint, Excel) Program Goals You'll learn to: • Take a leadership role in today’s teamoriented workplace culture. • Utilize skills in human relations. • Plan, organize, and control management job functions. • Resolve conflicts and use problem solving strategies. • Multi-task and develop time management skills. Approximate Costs • $92 per credit (resident) • $563 per credit (out-of-state resident) • Other fees vary by program (books, supplies, materials, tools, uniforms, healthrelated exams, etc.) gotoltc.edu Lakeshore Technical College 1.888.GO TO LTC info@gotoltc.edu 1290 North Avenue • Cleveland WI 53015 (1.888.468.6582) • TTY: TTY: 920.693.8956 Transfer agreements are available with the following institutions: Capella University Cardinal Stritch University Lakeland College Silver Lake College UW-Stout IMPORTANT: For more information on these agreements, visit gotoltc.edu/transfer. 10101111 Accounting I ...provides the learner with the skills to understand accounting principles and procedures useful in any business, including the accounting cycle for a service enterprise and a merchandising enterprise, special journals, and ledgers, accruals and deferrals, depreciation, inventories, the voucher system, payroll, and accounting principles and concepts. 10101113 Accounting II ...provides the learner with the skills to transition to more advanced accounting courses with emphasis given to notes and interest; partnerships; corporations; and manufacturing accounting with additional accounting reports for management, creditors, and investors. PREREQUISITE: 10101111 Accounting I 10102104 Principles of Finance ...is a corporate financial management course. Students will perform financial analysis, make investment and capital budgeting decisions, and learn techniques for managing debt and working capital. Spreadsheet skills will be employed to prepare information for decision making. 110102182 Business Operations ...assesses the role of business, its internal structure and its relationship to the external environment. Each learner analyzes the supervisor's role in the functions of business planning, information systems, operations management, information technology, marketing and how they interact and drive business activities. Marketing, Principles of ...introduces the student to the consumer decision process model, the bases used to segment a market, basic concepts about goods, services, and ideas, the nature of supply chain and distribution, integrated marketing communications, and the stages of the product life cycle and their impact on the marketing mix. COREQUISITE: Microsoft Word and PowerPoint skills or equivalent or 10103109 Pharmacy Word 2000-Intro or CONDITION: Adminstrative Assistant requirements met or Graphic and Web Design requirements met 10104109 Customer Service Techniques ...assess participants' skills in customer relations, judgment and business development and provides training in connecting with customers, healing customer relationships, and dealing with customer needs. 10105120 Internship ...requires students to complete 72 to 216 hours (1 to 3 credits) of performing work in a business/industrial service setting related to their program objectives. Students are responsible for seeking and obtaining the internship workstation position. Course requirements include maintaining a log of work activities, identifying and receiving approval from the job supervisor and instructor, and completing a work-related project. Students meet periodically at LTC. 10105124 Portfolio Introduction ...prepares the student to develop a personal and professional portfolio, to identify self-awareness through various selfassessments and apply these results to the workplace and other environments, to write goal statements and understand their value, to develop an individual history of events and achievements, and to identify significant learning experiences throughout the student's life. 10105126 Career Assessment ...prepares the student to develop a career plan, write a resume, create a cover letter, prepare for an interview, search for work on the Internet, adapt a resume for an electronic scan, and post a resume and cover letter on the Internet. COREQUISITE: 10105124 Portfolio Introduction 10105127 Portfolio Assessment ...prepares the student to identify what they have learned throughout the program, write career goals, re-examine their resume, research and collect project samples of their achievements, and analyze their achievements within the college core abilities and program outcomes. PREREQUISITES: 10105124 Portfolio Assessment and 10105126 Career Assessment. 10154124 Information Security Principles ...introduces the learner to Information Systems Security. Students will review and analyze the control and security concerns in the information systems environment; the security challenges created from the emergence of new technology and the changing internal and external environments; and the effect of legal, regulatory, and current security technology on policy development. 10182102 Service Operations Management ...introduces the student to the basic coverage of the concepts and current issues in service operation management. Topics include the value equation in operations management; understanding services; building the service system; operating the service system; enterprise resource management (ERP) and supply chain management concepts in the service sector. 10182131 Supply Chain Management ...has been developed to provide a basic understanding of the planning and control of materials into, through, and out of organizations. In addition, those who want to become certified by APICS need a fundamentals course to learn about the material planning and control system. This course will provide a basis for further study leading to certification. COREQUISITE: Microsoft Word and Excel skills or equivalent 10196134 Legal Issues for Supervisors ...applies the skills and tools necessary for a supervisor to effectively function in today's legal work environment. Learners will demonstrate the application of legal practices in both union and nonunion environments, analysis of the impact of U.S. employment laws, the impact of the global economy, the appeal process, reacting to legal charges, documenting the hiring/firing process, dealing with harassment issues, privacy issues, and summarizing legal issues facing contemporary supervisors. 10196189 Teambuilding and Problem Solving ...applies the skills and tools necessary to facilitate problem solving in a team environment. Each learner will demonstrate the application of the benefits and challenges of group work, necessary roles in a team, stages of team development, different approaches to problem solving, consensus, a systematic process of problem definition, data acquisition, analysis, developing alternative solutions, solution implementation, and evaluation. 10196191 Supervision ...allows the learner to apply the skills and tools necessary to perform the functions of a frontline leader. Students learn the application of strategies and transition to a contemporary supervisory role including day-to-day operations, controlling, staffing, leadership, problem-solving, team skills, motivation, and training. COREQUISITE: Microsoft Word skills or equivalent or 10103109 Pharmacy Word 2002-Intro 10196193 Human Resource Management ...applies the skills/tools necessary to effectively value and apply employees' abilities and needs to organization goals. Learners will demonstrate the application of the supervisor's role in contemporary human resources management, impacts of EEOC, writing job descriptions, recruitment, selection, conducting job interviews, orientation, developing policies/procedures, training, performance management, employee counseling/development, and effective use of compensation and benefit strategies. 10801195 Written Communication ...teaches the writing process, which includes prewriting, drafting, revising, and editing. Through a variety of writing assignments, the student will analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Keyboarding skills are required for this course. It also develops critical reading and thinking skills through the analysis of a variety of written documents. 10801198 Speech ...explores the fundamentals of effective oral presentation to small and large groups. Topic selection, audience analysis, methods of organization, research, structuring evidence and support, delivery techniques, and other essential elements of speaking successfully, including the listening process, form the basis of the course. 10804123 Math w Business Apps ...covers real numbers, basic operations, linear equations, proportions with one variable, percents, simple interest, compound interest, annuity, apply math concepts to the purchasing/buying process, apply math concepts to the selling process, and basic statistics with business/consumer applications. PREREQUISITE: Accuplacer Math minimum score of 79 or Equivalent or 10804100 Math Proficiency 10809166 Introduction to Ethics: Theory and Application ...provides a basic understanding of the theoretical foundations of ethical thought. Diverse ethical perspectives will be used to analyze and compare relevant issues. Students will critically evaluate individual, social and/or professional standards of behavior, and apply a systematic decision-making process to these situations. 10809172 Race, Ethnic, and Diversity Studies ...is a course that draws from several disciplines to reaffirm the basic American values of justice and equality by teaching a basic vocabulary, a history of immigration and conquest, principles of transcultural communication, legal liability and value of aesthetic production to increase the probability of respectful encounters among people. In addition to an analysis of majority/minority relations in a multicultural context, the topics of ageism, sexism, gender differences, sexual orientation, the disabled and the American Disability Act (ADA) are explored. Ethnic relations are studied in global and comparative perspectives. 10809195 Economics ...provides the participant with an overview of how a marketoriented economic system operates, and it surveys the factors which influence national economic policy. Basic concepts and analyses are illustrated by reference to a variety of contemporary problems and public policy issues. Concepts include scarcity, resources, alternative economic systems, growth, supply and demand, monetary and fiscal policy, inflation, unemployment and global economic issues. 10809198 Intro to Psychology ...introduces students to a survey of the multiple aspects of human behavior. It involves a survey of the theoretical foundations of human functioning in such areas as learning, motivation, emotions, personality, deviance and pathology, physiological factors, and social influences. It directs the student to an insightful understanding of the complexities of human relationships in personal, social, and vocational settings. LTC is an equal opportunity/access employer and educator. Revised 12-1-07