Request For Quote Valet Services UC Davis Medical Center Request for Quote #15-601036-OB Date Issued: 4/27/2016 Due Date: 5/16/2016 by 12:00pm PDT Submitted by the University of California Davis Health System This RFQ is also available at: http://www.ucdmc.ucdavis.edu/supplychain All questions regarding this RFQ should be directed to: Otis Baker, Buyer III UCDHS Purchasing Department Email: olbaker@ucdavis.edu Phone: (916) 734-2122 Questions should not be directed to any other University departments or staff. Material or substantive information provided to any bidder, as a result of questions received, will be provided to all bidders via an addendum to this RFQ. INTRODUCTION University of California at Davis Health System Profile Background The UC Davis Health System (UCDHS) provides an organizational framework that enables UC Davis to fulfill its teaching, research, patient-care and public service missions. UCDHS delivers primary, secondary and tertiary care throughout inland Northern California; and, from both a medical and a financial standpoint, UCDHS has a wide-ranging impact on the Sacramento area and the region. UCDHS consists of the UC Davis School of Medicine, the UC Davis Medical Center and Children’s Hospital and the UC Davis Medical Group. UC Davis Medical Center (UCDMC) is located on 140 acres in central Sacramento, just three miles from the State Capitol, and was established in 1973 by the Regents of the University of California. It is inland Northern California's only academic medical center and Level I trauma center. It includes a 619-bed, fully accredited hospital that serves as the main clinical educational site for the UCDSOM and is the main tertiary care referral center for a 33-county area of more than six million residents. Each year, UCDMC admits more than 30,000 patients, while its emergency room and 100-plus specialty and primary care clinics log more than 800,000 outpatient visits. The UC Davis Medical Group (UCDMG) is the clinical/medical staff component of the UC Davis Health System. The Medical Group began as a primary care extension of the Medical Center’s hospital-based clinics in 1994. It now includes all medical staff, consisting of approximately 114 primary care physicians and more than 500 specialists serving patients in 13 communities throughout northern California. As the only provider of many specialty and sub-specialty services in inland northern California, UCDMG serves a diverse patient population. Just over one half of our outpatient population is classified as Caucasian, the balance being largely Hispanic, African American, southeast Asian and Russian. On-site interpreters provide interpreting services in approximately 20 languages. The UC Davis School of Medicine (UCDSOM) is located seventeen miles west of UCDMC and was founded in 1966. The school now accepts ninety-three entering students each year and also provides advanced postgraduate training in numerous medical and surgical specialties through its twenty-four accredited residency and internship programs. Research is a major emphasis of the UCDSOM, with scientists and physicians conducting more than three hundred research and development projects at any given time. Faculty physicians provide patient care at UCDMC and several other affiliated hospitals and clinics in addition to conducting their teaching and research activities. General Information Page 2 GENERAL INFORMATION Vendor Inquiries Inquiries regarding this RFQ must be received by 12:00 p.m. PDT on 5/10/2016. The UCDHS contact person is listed below. Questions via email are preferred. Please reference RFQ #15-601036-OB with all communications. Otis Baker, Buyer III UCDHS Purchasing Department 4800 2nd Avenue, Suite 3010 Sacramento, CA 95817 E-mail: olbaker@ucdavis.edu Phone: (916) 734-2122 Fax: (916) 734-7791 Quote Submittal Instructions Each Bidder is required to submit one (1) original hard copy, two (2) copies along with supporting materials information as requested. Quote responses must be mailed or hand delivered to: UCDHS Purchasing Department 4800 2nd Avenue, Suite 3010 Sacramento, CA 95817 RFQ #15-601036-OB All quotes submitted must be received in the UCDHS Purchasing Department no later than 12:00 p.m. PDT on Monday, May 16, 2016. UCDHS Purchasing Department will not accept quotes received after the Friday, April 29, 2016 due date and time. NOTE: YOUR QUOTE MUST INCLUDE A RESPONSE TO EVERY QUESTION AND SECTION THAT REQUESTS INFORMATION. REFER TO THE SECTION AND ITEM NUMBER (i.e.: Functional Requirements) IN YOUR RESPONSE. General Information Page 3 Schedule of Events Event Release of Request for Quotes Receipt of Bidders’ Quotes Award of Contract Start Date Date 4/27/2016 5/16/2016 5/25/2016* 7/1/2016 Basis of Award * Approximate Dates Quotes will be evaluated on the basis of cost per quality points. A UCDHS evaluation committee will choose the selected Bidder. Committee participants will review, evaluate, and score each responsive quote received in accordance with predetermined scoring criteria. The selection process will be broken down into two phases. Phase I To be considered responsive and to continue in the scoring process, the Bidder must: • • • • • • Attend the MANDATORY Site Walk on May 6, 2016 at 11 am. We will meet in the purchasing Department located at 4800 2nd Ave, Suite # 3010, and walk to the Cancer Center Visitor Parking located at 48th and X Streets. (see map, Attachment 1 of this RFQ) Provide all documentation as requested by the requested due date. Provide a quote that is complete and complies with the instructions and requirements as stated herein. Establish satisfactory financial solvency. Overall Bidder qualifications, including years in business, financial status, and background information Compliance with UC’s specified terms and conditions Phase II In this phase, the Bidder’s response will undergo intensive evaluation. The following criteria (not in priority order) will be utilized to select the finalist: 1. Qualifications and Requirements Response 2. Cost Proposal 3. Responsiveness • Bidder’s demonstrated understanding of the University’s requirements, overall approach and thoroughness of the quote in submitting all information designated and requested within this RFQ. General Information Page 4 Each Bidder will receive a total point score known as quality points. Quality points will be assigned as follows: Qualification Statement Requirements References Cost Total Maximum Points: 300 700 500 500 2,000 The total cost for each quote will be divided by the quote’s total quality points to determine the cost per quality point ratio. UCDHS's decision as to how the resulting Agreement(s) will be awarded will be based on the following: Calculate total Evaluation Quality Points earned by each Bidder. General Information Page 5 Quote Conditions 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Notwithstanding any other provision of the RFQ, Bidders are hereby advised that this RFQ is a solicitation of quotes only and is not to be construed as an offer to enter into any contract or agreement. Thus, UCDHS reserves the unqualified right to reject any or all quotes for any reason. UCDHS shall have the unconditional and unqualified right to withdraw, cancel, or amend this RFQ at any time. Bidders shall bear all costs associated with the preparation and furnishing of responses to this RFQ. UCDHS, in its sole discretion, reserves the right to determine whether any Bidder meets the minimum qualification standards, to determine whether a quote is responsive, and to select a quote which best serves its programmatic objectives. UCDHS reserves the right to negotiate a binding contract with the selected Bidder. All quotes shall be firm for a period of 180 days following the quote submission due date. Responses to this RFQ should be made according to the instructions contained herein. Failure to adhere to RFQ instructions may be cause for rejection of the quote. A quote which contains conditions or limitations set up by the Bidder may be deemed irregular and subsequently rejected by UCDHS. False, incomplete, or unresponsive statements in the quote response may be cause for its rejection. The evaluation and determination of the fulfillment of the RFQ requirements will be UCDHS’s responsibility and its judgment shall be final. UCDHS reserves the right to interpret or change any provision of this RFQ at any time prior to the quote submission date. Such interpretation or change shall be in the form of a written addendum to this RFQ. Such addendum will become part of this RFQ and any resultant contract. Such addendum shall be made available to each company that has received an RFQ. Should such addendum require additional information not previously requested, a Bidder's failure to address the requirements of such addendum in the quote response might result in the quote not being considered. UCDHS has, at its sole discretion, the unconditional and unqualified right to determine that a time extension is required for submission of quotes, in which case, a written RFQ addendum issued by UCDHS shall indicate the new submission date for quotes. Prior to the final submission date, any Bidder may retrieve its quote to make additions or alterations. Such retrieval, however, shall not extend the final submission date. Bidders wishing to submit quotes in response to this request do so entirely at their own expense, and submission of a quote indicates acceptance of the conditions contained in the RFQ unless clearly and specifically noted otherwise. PUBLIC INFORMATION AND TRADE SECRETS--The California Public Records Act limits UCDHS’s ability to withhold pre-qualification and bid data to trade secrets or records, the disclosure of which is exempt or prohibited pursuant to federal or state law. If a submittal contains any trade secrets that Bidder does not want disclosed to the public or used by UCDHS for any purpose other than evaluation of the Bidder’s eligibility, each sheet of such information must be marked with the designation “Confidential.” UCDHS will notify the Bidder any request, by another party, to inspect such confidential information. Bidder will have an opportunity to establish that such information is exempt from inspection in any proceeding to compel inspection. General Information Page 6 Contract Terms and Conditions 1. The University’s Terms and Conditions of Purchase shall apply to any contract for hardware or hardware-related services awarded from this solicitation for quotes. The selected Bidder will be required to comply with all the terms and conditions as specified therein. A Bidder's inability to comply with, or exceptions and modifications to, the terms and conditions incorporated in Appendix A must be stated in its quote and may disqualify Bidder from further consideration. To facilitate timely award of this contract, each Bidder must certify its ability to comply with the insurance requirements outlined in University’s Terms and Conditions of Purchase. The University will require the selected Bidder to furnish a certificate of insurance naming The Regents of the University of California as an additional insured. Such certificate of insurance shall be in a form as issued by an insurer approved by the University and shall contain an endorsement requiring not less than thirty (30) days’ written notice to the University prior to any cancellation or modification thereof. Thereafter, a certificate evidencing the renewal of each such policy shall be furnished to the University at least ten (10) days prior to the expiration of the term of said policy. Failure to comply with this requirement may result in cancellation of any contract resulting from this Request for Quote. The University reserves the right to adjust the minimum insurance limits specified in University’s Terms and Conditions of Purchase, based on the overall risk assessment of the project. Each Bidder must provide evidence of its current coverage with its quote. 2. 3. 4. 5. 6. 7. The final contract(s) with the selected Bidder(s) will be prepared by the UCDHS Purchasing Department and will incorporate this Request for Quote, including its Appendices and Addenda (if any), and the submitted quote. The University reserves the right to cancel any contracts resulting from this RFQ with 30 days’ notice at any time. Records developed by the Bidder and related to the project costs will be maintained for a period of five years following the completion of the project. The Bidder or Bidders awarded a contract as a result of this RFQ may not assign or sublet the whole or any part of the contract without the prior written consent of the University. The Bidder must warrant that, for a minimum of one (1) year from final acceptance of each hardware component and software package included in the proposed system, the hardware and software shall meet all of the specifications set forth in Bidder’s quote and in the operational manuals current as of the date of University’s final acceptance of such hardware and software products and will be free of defects. In the event of the Bidder’s breach of its warranty hereunder, the University shall have the option to repair or replace the hardware and/or software, and the Bidder will be liable for excess costs incurred by University therefore. No form of the University’s name shall be used in promotional materials, signs, announcements, or other forms of communication or advertising originated by Bidder unless the University’s express written permission for such use has been obtained in advance. Under existing campus policy ( P & P Manual #260-15) a gift or donation to the University may not be coupled with the expectation of tangible compensation or with the imposition of contract or General Information Page 7 8. grant requirements. Each purchasing transaction, business contract, research contract, affiliation agreement, and grant shall be considered as separate and whole in itself. As such, it is the policy of the University of California Medical Center and Health System that no gift or donation to the University, nor any of its business contracts, purchasing transactions, research contracts, affiliation agreements, or grants shall be used as partial consideration for any other transaction, contract, agreement, grant or gift/donation. Until the expiration of four years after the furnishing of the services provided under the contract, vendor will make available to the Secretary, U.S. Department of Health and Human Services, the U.S. Controller General, and their representatives, the contract and all books, documents and records necessary to certify the nature and extent of the costs of those services. If vendor carries out the duties of the contract through a subcontract worth $10,000 of more over a 12-month period with a related organization, the subcontract will also contain a clause to permit access by the Secretary, Controller General, and their representatives to the related organization's books and records. General Information Page 8 INFORMATION FOR QUOTE RESPONSES Phase I: Qualification Statement The Qualification Statement must contain a description of the Bidder’s corporate qualifications, area of expertise, and prior experience with providing systems and services similar to those described in this RFQ, including but not limited to the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. Provide the Bidder’s name, address, telephone and facsimile numbers, a contact name, a brief description of the company’s history, including name and address of the parent company, and the size of the company. Provide a corporate profile, service portfolio, and description of the Bidder’s service philosophy and approach. What separates and distinguishes this Bidder from other applicants? Provide a report of the Bidder’s financial status, including the most recently audited financial statements and profit and loss statements or equivalent evidence of financial stability and include auditor's opinion. Provide gross revenue figures for 2015 and percentage growth from 2011 – for total company revenue, revenue associated with healthcare information systems, and revenue for the products included in your response. Identify by name and University position any University officer, faculty member or other employee who holds a position of director, officer, partner, trustee, manager or employee in the Bidder’s company, as well as the name of any near relatives who are employed by the University. Provide a statement of the total dollar amount of work performed by Bidder for the University of California in the past twelve (12) months and specify the campus (es) served. The contract will not be awarded to any Bidder that has failed to perform in a satisfactory or faithful manner on any previous contract or purchase order with the University of California. Has your hardware or company ever been subjected to product litigation? Please explain. Provide a reference list of three clients located in California, if possible, for whom the Bidder was directly responsible for providing products or services similar to those requested herein within the past two years. The references may be from current or prior clients. The references will be used as a basis for inquiry concerning the Bidder’s quality of products and service. Furnishing incorrect and/or incomplete reference information may lead to Bidder’s elimination from consideration for award. The decision to eliminate Bidder from consideration for award for poor reference checks or for incorrect and/or incomplete reference information shall be at the sole discretion of UCDHS and shall not be subject to appeal. How do you measure client satisfaction? Provide examples of tangible changes that have been implemented as a direct result of client feedback. Information for Formatting Quote Responses Page 9 Qualifications Statement REQUIREMENTS 1. Provide valet service to park cars & collect parking fees for patients of Cancer Center (X Street, see attached drawing) in the Visitor Parking Area off 48th Street Entrance. 2. Hours: 7:30 am – 6:30 pm (including set-up and take-down), 5 days per week: Monday through Friday, excluding University holidays. These hours may be subject to change with 5 days notice. 3. A minimum of One Supervisor/Lead Person and Two Parking Attendants to be available at all times. All wages are in compliance with UC requirements as specified in Article 25 of UC Terms and Conditions of Purchase. 4. There are approximately 230 patients per day at the Cancer Center. Since we are unsure how many will require Valet Service, structure your quote as follows: A. 100 to 150 cars per day B. 150 to 200 cars per day C. 200 to 250 cars per day 5. Vendor to provide: Parking podium, shade or rain cover for booth, employee uniforms. 6. UCDHS to provide: 4-part tickets, cash register, cash (for change), credit card swipe machine, road cones and all signage. 7. Start date to be approximately July 1, 2016 8. Full Term: To July 1, 2017 9. Initial Period: 6 months with option to extend month by month thereafter. 10. Weekly Review Meeting with onsite Supervisor will be required to review response time, staffing levels and any outstanding issues. 11. The University reserves the right to cancel with 30 days notice at any time. 12. Please quote cost to UCDHS for TWO options: A. Attendants ARE able to accept tips B. Attendants ARE NOT able to accept tips 13. Specify the training that you provide for your employees: Parking Attendants, Cashier Attendants & Supervisors. Cashier Attendant must have training and be capable of operating a POS system. 14. BACKGROUND CHECK: All Attendants and Supervisors to be placed in service at UCDHS will be required to pass a Background Check. Vendor is required to review all Background Checks of potential employees to be placed at UCDHS and to eliminate from placement at UCDHS any/all employees convicted of a felony or a felony subsequently reduced to a misdemeanor. Vendor is required to maintain Background Check information on file for all employees working at UCDHS. At any time, UCDHS my audit or request a copy of an employee’s Background Check. 15. HEALTH CHECK: All Attendants and Supervisors to be placed in service at UCDHS will be required to pass a Health Clearance. Vendor to maintain documentation confirming health clearance, including TB, Rubella (German measles), Rubeola (measles) and Chicken Pox, as well as Flu vaccination for all employees assigned to UCDHS. At any time, UCDHS may audit vendor’s health clearance files for any employee assigned to UCDHS. 16. FINGERPRINTING REQUIREMENT: Any Parking Attendant handling cash and the Cashier Attendant will be required to be fingerprinted. 17. PARKING: It is the vendor’s responsibility to pay for their staff’s parking in accordance with UCDHS Parking regulations. 18. If your company is selected as one of the finalists you may be required to provide an on site demonstration of your service. Can your company meet this requirement? 19. Vendor must provide a valid and current Certificate of Insurance according to levels as specified in Article 9 of UC Terms and Conditions of Purchase. APPENDIX 1 CONTRACTED SERVICES The University of California standard purchase order terms and conditions of Appendix A apply to this order. If seller requires a copy of Appendix A, please contact the UCDHS Purchasing Department at 916-734-2475. Invoice according to Purchase Order, as itemized. If multiple invoices are generated, please consolidate and send one invoice. Changes and modifications to the order may only be performed by the UCDHS Purchasing Department. Verbal changes are not authorized. Failure to invoice according the purchase order may delay payment. Final Acceptance: UCDHS will agree to final acceptance and payment only after all product or equipment is received, and/or required work is completed by vendor, and found in compliance withal expressed and implied performance specifications per inspection by an authorized representative of UCDHS. The seller certifies the furnished products under this order are/is covered by the most favorable commercial manufacturer warranties that are given to any customer for the same of substantially similar products. UCDHS reserves the right to cancel this order at any time, for cause, without penalty to UCDHS. Prices are firm for the contract period indicated. UCDHS will receive the benefit of a price decline. A Certificate of Insurance is required to be on file in the UCDHS Purchasing office prior to any performance of services for this purchase order. All employees of companies providing any type of contracted service to UCDMC shall be required to wear a temporary badge provided by the UCDMC department with which they are associated or appropriate identification as outlined in the company's service contract with UCDMC. Responsibility for supervision of contracted employees shall be outlined in the contract with the contractor providing the services. However, employees shall adhere to the requirements of UCDMC at all times. Significant or repeat violations should be reported to the sponsoring department. The sponsoring department should report the violations to the UCDMC Purchasing Manager if Purchasing processed the service contract for the sponsoring department. The Vendor (Contractor) has prime contract responsibility: subcontractors may be used, but the prime contractor must accept full responsibility for subcontractors’ performance. All employees of a vendor who performs services on University property, shall, for all purposes under this agreement, be considered employees of the vendor only. Vendor shall assume sole and exclusive responsibility for the payment of wages to these employees. Vendor shall, with respect to vendor employees, be responsible for withholding federal and state income taxes, paying federal social security taxes and unemployment insurance, and maintaining worker's compensation coverage in an amount and under such terms as required by the California Labor Code. Failure to comply with these requirements will result in disqualification of your firm as an approved vendor for the services requested, and termination of the contract. The vendor shall pay to each employee on this work not less than the general prevailing wage in the effect the locality in which the work is done. All workers must be U.S. citizens or legal aliens in accordance with the "Immigration Reform and Control Act of 1986." All laws of the State of California consistent with the contractor's license must be followed. In accordance with UC Davis health System (UCDHS) policy, background checks may be conducted on all personnel involved in this service. The vendor shall conduct all such checks via reputable organizations and provide results to the UCDHS assigned department. Pursuant to California Public contract Code, Section 10518, each vendor who enters into a contract with the University of California for $10,000 or more shall list their supplier identification number on the contract document. For the purpose of this requirement, vendors are advised that their supplier number is their Federal Identification Number (FEIN) or Social Security Account Number (SSAN), as appropriate. This order shall be subject to the examination and audit by the California State Auditor for a period of three years after the final payment under this order. The examination and audit shall be confined to those matters connected with the performance of the contract, including, but not limited to, the costs of administering the contract. Attachment 1: Map, UC Davis Cancer Center