Behavioural Science Laboratory Manual Table of contents Table of contents ................................................................................................................................................ - 2 About the laboratory .......................................................................................................................................... - 3 Prior to data collection ....................................................................................................................................... - 4 1. Ethical approval ..................................................................................................................................... - 4 - 2. Lab accessibility ..................................................................................................................................... - 4 - 3. DR@W: Booking the lab and Participant recruitment........................................................................... - 5 To register a new experiment ........................................................................................................... - 5 - To book experimental sessions ...............................................................Error! Bookmark not defined. To assign participants ........................................................................................................................ - 5 - 4. Financial necessities .............................................................................................................................. - 6 Temporary cash float ..............................................................................Error! Bookmark not defined. Project form ............................................................................................Error! Bookmark not defined. 5. Laboratory preparation ......................................................................................................................... - 6 Essential documents ......................................................................................................................... - 6 - Computer login ................................................................................................................................. - 6 - Lab equipment .................................................................................................................................. - 7 - Lab software ...................................................................................................................................... - 7 - Data collection .................................................................................................................................................... - 9 1. Orbit Net use ......................................................................................................................................... - 9 2. Some useful functions ....................................................................................................................... - 9 Ethical considerations .......................................................................................................................... - 10 - Voluntary participation ................................................................................................................... - 10 - Right to withdraw............................................................................................................................ - 10 - Protection from harm ..................................................................................................................... - 10 - Informed consent ....................................................................................Error! Bookmark not defined. Confidentiality and Anonymity ....................................................................................................... - 11 - 3. Cash handling ...................................................................................................................................... - 11 - 4. Unexpected problems ......................................................................................................................... - 11 - Post-data collection .......................................................................................................................................... - 12 1. Lab maintenance ................................................................................................................................. - 12 - 2. DR@W .........................................................................................................Error! Bookmark not defined. 3. Financial necessities ............................................................................................................................ - 12 - 4. Data storage ........................................................................................................................................ - 12 - -2- About the laboratory The Behavioural Science Laboratory consists of 27 networked computers, screened off from each other, so that participants can run experiments independently; or can take part in two or multi-player games. Participants can be recruited from the University of Warwick’s SONA System (https://warwick.sona-systems.com/). The lab also conducts large numbers of on-line experimental studies. Contact: Laboratory Manager IT Developer Alexander Mushore Behavioural Science Group Warwick Business School Coventry, CV4 7AL United Kingdom Email: Alexander.Mushore@wbs.ac.uk Tyson Hayes Behavioural Science Group Warwick Business School Coventry, CV4 7AL United Kingdom Email: Tyson.Hayes@wbs,ac,uk -3- Prior to data collection 1. Ethical approval All research conducted in the laboratory needs to be ethically approved. Decision Research at Warwick (DR@W) Umbrella Ethical Approval Some studies run in the laboratory are covered by the DR@W Umbrella Ethical Approval. Only those researchers who applied for the approval at the first place and whose experiment is within the criteria specified in the approval can use this route of ethical approval1. HSSREC Ethical Approval The remainder of the studies run in the laboratory will be approved by the HSSREC Committee (Humanities and Social Sciences Research Ethics Committee). The application for ethical approval2 has to be signed by the Chair of Department. Completed applications, an information sheet template, consent form template and copies of any relevant authorisations should be submitted in both hard copy and email format to Debbie Bennett3. This should be done after funding has been awarded4 and at least two weeks in advance of the next Committee meeting5. Applicants are notified of the Committee’s decision in writing and can appeal should their application be rejected. 2. Lab accessibility At the moment, the lab can be accessed via a card reader system or a code entered on the keypad located next to the lab door. The card access is usually given to permanent staff and PhD students, whereas the code is given to temporary staff, Undergraduate and Master students. The researchers who were given the card access can enter the lab as well as both entrances of the WBS building (Scarman Road) using their university cards. Those who wish to be given the access should contact the Lab Manager. After leaving the lab, the door locks automatically. 1 To apply, please click on “DR@W Umbrella Page” on http://www2.warwick.ac.uk/fac/cross_fac/draw/experiments/ethics/ 2 An up-to-date version of the application can be found on http://www2.warwick.ac.uk/services/rss/researchgovernance/research_code_of_practice/researchethicscom mittees/hssrec/apply/ 3 Debbie’s office is located in the University House - Research Support Services, D.L.Bennett@warwick.ac.uk 4 If the project is internally funded or self-funded, the submission can occur at any time 5 The Committee meeting schedule can be found on http://www2.warwick.ac.uk/services/rss/researchgovernance/research_code_of_practice/researchethicscom mittees/hssrec/meetings -4- 3. Booking the lab and Participant recruitment using the Warwick Research Participation (SONA) System The lab is reserved and participants for experiments are usually recruited via the Warwick SONA System6. Our SONA system (https://warwick.sona-systems.com/) is an interdisciplinary experimental management system which is utilised by researchers associated with Decision Research at Warwick (DR@W) and the Psychology Department. At the present time, there are over 1,500 student participants registered on the database. To register a new experiment Go to the “Add a new study” part of the log-in page and click on the relevant experiment (Standard Study, Two Part Study, Online Survey Study or Online External Study). Fill in all the details, noting that all of basic information apart from the ethical approval details is visible to participants. Do not omit to state the ethical approval number and ensure your study is inactive when awaiting ethical approval. Select whether you have any further eligibility requirements (e.g. study pre-requisites or disqualifiers). Lastly, fill out the shared comments part to allow fellow researchers to see information about your study (e.g. research proposal link, further information regarding the experiment) in case they need to omit your participants from their research due to similarities in research or if your study involved deception. Then click next. To book the lab Click on “view/administer timeslots” and click “Add a Timeslot”. Select the date, start time, specify the number of participants required, select WBS Scarman Road Laboratory (B2.27) from the dropdown list of laboratories7 and click add timeslot. Prior to booking a slot you can have a look at the availability of the lab by clicking view schedule (below location). The schedule will show you the bookings for the lab in 2 week intervals. Should you wish to book multiple slots you can also do so by clicking add multiple timeslots via the “view/administer timeslots” page. To assign and contact participants Once your study is active on the system and there are no pre-screen, pre-requisite, or disqualifier restrictions, all participants will be able to view and sign up for your study. If you have absolutely no restrictions for the study, you can contact the administrator to have your study featured in an email to go out to participants regarding the studies occurring that week. However, if you have pre-screen criteria 6 To register, click on “Sign Up” on http://www2.warwick.ac.uk/fac/cross_fac/draw/experiments/sign_up/ For the full list of DR@W laboratories, go to http://www2.warwick.ac.uk/fac/cross_fac/draw/experiments/resources/ 7 -5- and you need to restrict it to a subset of participants taking part due to their student status (e.g. only require undergraduate students) you can assign and invite these participants utilising the pre-screen function on SONA. In order to do so, select “View/Modify Restrictions” next to Pre-screen Restrictions. Then select the criteria you wish to set and click “set restrictions”, once you have done this select all the options you would like to have enforced. After doing so, go back into the “View/Modify Restrictions” page and you should be able to see the amount of participants that meet this criteria and an option to [INVITE QUALIFIED PARTICIPANTS] to your research. The email will have default information filled in such as the name of the experiment, the researcher name and the amount of slots available. Ask the lab manager for a template email to send, as it is important to include the study name, length of participation, compensation amount, potential time slots and location. If the study is to take place in the WBS Laboratory, you will need to send them to expect a code to enter the building which the lab manager can provide you with. 4. Financial necessities This section applies to WBS staff only. The Temporary Cash Float needs to be submitted to the WBS finance department five working days before the cash is required.8 Researchers can pick up the cash on the date specified on the Temporary Cash Float form from the Accounts Receivable office located in the University House9. 5. Laboratory preparation Essential documents Please, ensure that you have a sufficient number of receipt copies, information sheets and consent forms ready prior to participants’ arrival. This is to comply with correct ethical procedure. Computer login The laboratory has 26 numbered computers for participants and one computer for a researcher. The researcher’s computer is located next to a computer number 20. All machines require no login. Researchers are advised to prepare all computers in 8 This form can be found on http://www2.warwick.ac.uk/fac/soc/wbs/subjects/bsci/temporary_float_application.docx 9 For the Accounts Receivable office opening times go to http://www2.warwick.ac.uk/services/finance/aboutthefo/fosections/fincon/ar -6- advance rather than leaving participants to do it themselves. This is to ensure that data collection starts on time and every issue can be resolved well in advance. Should any technical issue arise, please use the phone located next to the lab door and call the IT Helpdesk on ext. 22522. Lab equipment Projector: If you wish to use the projector, please contact the lab manager Till: A lockable till is placed below the desk next to the entrance. A key for the till is in the lock. The till is equipped with a sound system to notify a researcher, especially when it is opened without his/her knowledge Stationery: A wide range of stationery is available in the main desk compartments. Lab software Laboratory Manager: This software is used to control the machines in the lab. It is used to startup and shutdown all clients and open and close the specified software simultaneously on all machines. When the software is launched you will see all of the client machines listed. Laboratory Manager uses a colour code system to display system status. Black means the machine is off. Amber means the machine is on but the Laboratory Manager client is not running (in this mode only the shutdown command will work). Green means the software has full control over the clients. Block Web software: This manually disables the Internet for a particular session. The software is installed on the researcher’s computer. The shortcut can be found on the desktop. The program lists all the computers in the lab by their numbers. The ticked checkbox indicates that a computer is connected to the system; hence all lab computers should be selected by default. Further there are two buttons: “Disable Web” and “Enable Web”. By clicking on the “Disable Web” button, all lab computers except the researchers are disconnected from the Internet. Any browser window open at the time of executing this function closes automatically. Internet access will be disabled until the “Enable Web” button is selected or the PC is re-booted. Web Control software: This program is primarily used to monitor Internet use whilst working on online surveys in Qualtrics. Similarly to Block Web, Web Control, which can be found on the desktop, lists all lab computers and contains two buttons: “Monitor Web” and “Don’t Monitor Web”. By default, Internet activities are not monitored. If the “Monitor Web” button is selected, only Internet Explorer will work on the participants’ computers and the software starts monitoring every website opened. If the website address does not contain -7- www.qualtrics.com, the software automatically logs the open website into the file “adminlog.txt”. This file can be found on the researcher’s computer on the D: drive. In addition to this function, a pop up message appears on the researcher’s computer informing him/her should any participant view a website unrelated to an online survey. Net Orbit software: This software is installed on the researcher’s computer and located on the desktop. It can be used to gain remote control over the participants’ computers. The software is described in a greater detail in the “Data collection” section. WinXP Secure: An old reliable piece of software, this is used to log all computer activity to \\atlas.wbs.ac.uk\HBL\WinXPSecure\Logs including any window change. The researcher’s machine automatically has access to this log directory. All logs should be removed prior to the experiment so data analysis is made simpler after the experiment. Qualtrics: Warwick business school has a licence for Qualtrics, surveying software. If you are a WBS staff member or student, you can register10. Qualtrics provides a wide range of online tutorials and email/phone support. A comprehensive summary of all functions can be found on the “Qualtrics University” website. Other available software: Microsoft Office package, Adobe Reader, z-Tree11, MatLab, X-Trader, X-Chat2, Netlogo, Java environment. Available browsers: Internet Explorer, Google Chrome, Firefox 10 To register, follow the instructions on: http://www2.warwick.ac.uk/fac/soc/wbs/central/issu/help/kb/software/non_microsoft_apps/qualtrics/ 11 If z-tree is used, the name of the Licensor (the University of Zurich, Institute for Empirical Research in Economics, represented by Sally Gschwend) as well as the name “z-Tree” has to be mentioned, and to cite the following article in all publications in which results of experiments conducted with the Software are published: Urs Fischbacher, z-Tree: Zurich Toolbox for Ready-made Economic Experiments, Experimental Economics 10(2), 171-178. -8- Data collection 1. Orbit Net use12 Orbit Net software includes many functions which researchers might find useful. The software is installed on the researcher’s computer and can be applied to any of the participants’ computers. As Orbit Net does not connect the computers to the researcher’s computer by default, it is necessary to do so manually. This is executed by right clicking on each listed computer and selecting the “connect” option. Some useful functions Hide/show desktop icon LOCATION: Desktop ribbon, Icon Control group FUNCTION: hides/shows the desktop icons on the selected remote desktop Hide/show desktop taskbar LOCATION: Desktop ribbon, Icon Control group FUNCTION: hides/shows the taskbar on the remote desktop File manager LOCATION: Control/Manage ribbon, Control Program group FUNCTION: launches a file manager window that allows a researcher to move through the remote desktop file system and copy files to or from the remote machine Lock/unlock system LOCATION: Control/Manage ribbon, Keyboard and Mouse Management group FUNCTION: locks/unlocks the remote keyboard Lock/unlock mouse LOCATION: Control/Manage ribbon, Keyboard and Mouse Management group FUNCTION: locks/unlocks the remote mouse Chat LOCATION: Messaging ribbon, Messaging Operations group FUNCTION: establishes a chat session with the selected remote desktop Send Message LOCATION: Messaging ribbon, Messaging Operations group FUNCTION: sends a message to the selected remote desktop but does not establish a two-way chat session 12 For the detailed description of Orbit Net software, please read the user guide on http://www.netorbit.com/userguide.html -9- Send Public Message LOCATION: Messaging ribbon, Messaging Operations group FUNCTION: sends a message to some or all remote desktops at once Web LOCATION: Messaging ribbon, Web group FUNCTION: launches the default Web browser on the remote desktop with a specified URL displayed Keylogs LOCATION: Activity ribbon, Logs group FUNCTION: shows the keystroke log from the selected remote desktop URL logs LOCATION: Activity ribbon, Logs group FUNCTION: shows the URL log from the selected remote desktop, listing each URL entered into a Web browser on that desktop 2. Ethical considerations Voluntary participation All participants have the right not to participate in any experiment and this right must be respected. Students and others in a dependent relationship with investigators must be assured that any decision not to participate will not prejudice their academic or other progress in any way. Right to withdraw Each participant must have the right to withdraw easily from the experiment whenever and for whatever reason without explanation or penalty. Protection from harm Participants and researcher’s staff must be fully informed in advance of, and protected from any physical, psychological, social, legal and economic harm at all times during the experiment. In addition, researchers should also attempt to avoid harm to subjects’ wider family, kin and community. Should any adverse reaction or event occur, the researcher must report this immediately via email to sona.experiments@warwick.ac.uk. The report should describe fully the adverse reaction or event, the action taken and the date, time and place of the incident. Consent form and debriefing form Researchers must ensure participants are fully informed about all aspects of the research project that might reasonably be expected to influence willingness to participate. If the project is approved by the DR@W Umbrella Ethical Approval, the consent and debriefing form is not necessary unless the project involves deception. However the project which was not approved by the DR@W Umbrella Ethical - 10 - Approval requires written consent from all participants prior to commencement of the experimental session and a debriefing form if the project involves deception. Confidentiality and Anonymity As per DR@W and University regulations, researchers are required to uphold this code of conduct with regard to personal information: At the beginning of the experiment, each participant has to be assigned a unique numerical identification number The study data has to include only the identification number for each participant Any personal information collected by the researchers (names and/or other identifying information) has to be kept separate from the study data and never shared with third parties Participants have to be made fully aware that the data collected will not be linked to personally identifiable information Personal information must not be used for any other purpose than managing participation in authorised DR@W research sessions and projects 3. Cash handling The following applies to WBS staff only: Every time the cash for the day is picked up, a WBS form needs to be signed Receipts need to be filled in non-black ink Returned receipts and the remainder of cash have to equal to the sum which was given out by the WBS Finance Office. All differences in the balance need to be repaid by the researcher responsible for running the experiment Money not used on a particular day is stored at the Finance Office (WBS, first floor) Money over nights/weekends is also stored at the Finance Office (WBS, first floor) Researchers are responsible for the remainder of money over the night if it is not returned to the Finance Office (e.g. a session finishes late) 4. Unexpected problems Technical issues Should there be any technical problems during data collection, please call the IT developer. Disruptive participants If a subject causes trouble and is sent away, his/her name should be noted, and then sent to the SONA System Administrators (sona.experiments@warwick.ac.uk) to exclude him/her from further experiments. - 11 - Post-data collection 1. Lab maintenance It is every researcher’s responsibility to leave the lab in the same state as it was before the study commenced. Specifically, all computers should be shut-down, windows closed, all stationery collected and returned to its designated place, and no money left in the till. 2. Warwick’s SONA System After data collection, it is essential to record all participants who showed for the experiment13. In order to do so, sign in to your SONA account; go to “My Studies” and then “View Your Uncredited Timeslots”. You should be met with a list of participant’s names and the ability to “Grant Credit”. Beside each participant name, record whether they “Participated” (showed up and participated), were an “Unexcused No-show” (they were late and did not participate or did not show up to the experiment) or that they were an “Excused No Show” (they cancelled or alerted you of their absence or they showed up but did not participate due to being chosen as a reserve participant). With the latter two it is important to make a note of why they are being put as a no show. It is important to complete this after each experimental session has taken place, the system will send you reminders when you have not credited participants for having taken part. 3. Financial necessities The following applies to WBS staff only. The remainder of the cash and receipts have to be returned to Accounts Receivable by the date specified on the Temporary Cash Float form14. 4. Data storage All signed consent forms must be kept securely by the lead researcher of any experimental project for a period of no less than 10 years, as per University guidelines. All personal data must never be disclosed to third parties. Researchers are also advised to keep the copies of all participants’ receipts and other financial forms used in the experiment. 13 According to the our regulations, if a participant does not show up without prior cancellation for three experiments, his/her account is deactivated 14 For the Accounts Receivable office opening times go to http://www2.warwick.ac.uk/services/finance/aboutthefo/fosections/fincon/ar - 12 -