PUGET SOUND BUSINESS JOURNAL DECEMBER 5-11, 2008 LAW & December 5-11, 2008 Don’t letDon’t the economy yourforce litigation let the force economy yourstrategy litigation stra Y Y Few real business ner feels. Work to resolve disagreement California distributor ourour key key California distributor a disagreement, their actions, and beingthe aggressive can LEGAL isn’tisn’t holding up its of the you need find be aand cover for their own mistakes. disputes aretoresolved first decide later whether any of your holding up end its end of the STRATEGIES when deal. They are are 20 days overdue that out early – If youhave are in suit, let your goals one as party reacts employees letayou down. deal. They 20 days overon their account, and they have as possible dictate your strategy. Decide on harshly out and of the – Be cautious of a thirst forearly vindicadue on their account, and they failedfailed to get a new marketing plan thenTake be realistic whatEmployees your goalswho are want and arrive at a stratbox. time to fig- tion. to respond aghave to you get you a new marketing plan for 2009. 2009. regarding how your gressively egy to reach those example, ure out what’s going to the othergoals. side For frequently are for Your company’s profits are down and deal partner feels. if your customer is in payment default on — talk to them, or seeking personal vindication for their acYour company’s profits are down and your CEO is grumpy and wants to get Work to resolve the and won’t respond to you, proceed with better yet, meet first face tions, and being aggressivethat canyour be a No. cover your CEO is the grumpy and wants to get tough tough with distributor. disagreement litigation but recognize 1 with the distributor. to face and try to lisfor their own mistakes. Randy You agree. and decide later goal should be performing due diligence You ten to yourany dealofpartIf you in a there suit, let yourprospect goals Beighle Youagree. fire off a default letter the next whether your to– find out are whether is any You fire off a default letter the next day, ner. If they won’t be dictate your strategy. Decide early on whatin day, informing your distributor that employees have let for payment. Don’t waste good money informing your distributor that their agreehonest with you or your goals are and arrive at a strategy to their agreement will be terminated in you down. a futile chase for a worthless judgment. 10 days they payintheir account in seem – Be cautious of a thirst vindicaAlternatively, you For can use the litigation ment willunless be terminated 10 days unless to be manipulating the for situation, call reach those goals. example, if your full, bring their sales up a tion.on Employees wantin topersonal respondat- customer to educate key decision makers the they pay their account in and full,provide bring their them it without who engaging is in payment default andonwon’t 2009up business plan.a 2009 business plan. tacks. aggressively to the other side other side thatproceed they have sales and provide Make a real effort to see thefrequently situation respond to you, withproblems litigationwith but Whathappens happensnext? next? tough letter are seeking personal for their position; gather supporting What A Atough letter from from their side. If being vindication diplomatic doesn’t recognize that your No.facts 1 goal should be fromlawyer their lawyer threatening their threatening a lawsuit.a lawsuit. work, there will be plenty of time to escalate performing due diligence to find out whethThat’s when I receive a frantic phone That’s when I receive a frantic phone going forward. Recognize, however, that er there is any prospect for payment. Don’t call, asking me to sue the distributor in call, askingSound me to sue distributor in the it’s much easier to escalate than to de- waste good money in a futile chase for a the Puget areathe before your comPuget Sound area before your company is escalate a situation, so don’t ramp up the worthless judgment. Alternatively, you can pany is sued in California. sued in California. rhetoric until you have given diplomacy a use the litigation to educate key decision I have seen variations of that sceI have seen variations of that scenario good opportunity. makers on the other side that they have nario hundreds of times during the hundreds of times during the past 25 years, – Recognize financial trouble early, and problems with their position; gather facts past 25 years, from both sides of the dispute, I tend see many from bothbut sides of thetodispute, but Imore tend toof deal with it. Companies rarely go into pay- supporting your side without engaging them at the beginning down cycle see many more of them atof thea beginning of ment default when they have enough money in scorched-earth tactics and then pursue the economy. Aseconomy. businessAsslows, aindown cycle in the business to pay. When your customer stops paying mediation. pressure builds inside businesses to to you promptly, it’s usually because they are slows, pressure builds inside businesses Navigating a business down cycle takes protecttheir theirown ownbottom bottom line; employ- in financial trouble and not because they skill, but avoid making it worse by poorly protect line; employees ees feel vulnerable and act defensively feel vulnerable and act defensively to pro- are evil. That said, you need to get to your managing your business disputes. Don’t let to protect their own jobs. This leads tect their own jobs. This leads toother increased customer quickly and not let the payment the down cycle suck you into rashly escato increased pressure on the pressure on the other side of a deal side of a deal and a sharp increaseand in a default fester. Figure out if you can pro- lating a dispute — try to keep your head sharp increase in lawsuits. tect yourself by taking collateral for their while others behave emotionally. lawsuits. IsIs an an increase increase ininlawsuits lawsuits good for debt or whether there are other alternatives good for business? For me, the answer is yes since available. business? For me, the answer is yes sincemy that’s my profession, butbusinesses, for most that’s profession, but for most – Don’t play “blame the messenger” with businesses, is an expensive, litigation is litigation an expensive, backward- your employees. Demand accountability backward-looking process can beon a from your employees, but make sure you RANDY BEIGHLE is a shareholder at Lane looking process that can bethat a drain drain on resources. resources. listen well and don’t blame the messenger. Powell PC and chairman of the firm’s Complex Litigation Practice Group. He focuses his practice on The question question is, avoid The is, how howcan canyou you avoid If your company shares some or much of business and commercial litigation, and has handled letting the down cycle force your litigaletting the down cycle force your litigation the blame in a disagreement, you need to matters ranging from business acquisition disputes to tion strategy? I have five basic suggesstrategy? find that out as early as possible and then franchising and dealership contracts. Reach him at tions: I have five basic suggestions: –– Start out as a diplomat, not a warrior. be realistic regarding how your deal part- 206.223.7096 or at beighler@lanepowell.com. Start out as a diplomat, not a warrior. Few real business disputes are resolved when one party reacts harshly out of the box. Take time to figure Reprinted for webout use with permission from the Puget Sound Business Journal. ©2008, all rights reserved. what’s going on — talk to them, or Reprinted by Scoop ReprintSource 1-800-767-3263. better yet, meet face to face and try to listen to your deal partner. If they won’t be honest with you or seem to be manipulating the situation, call them on it without engaging in personal attacks. your eart N take by p pute into to ke emo RAN ell P gatio busin matte to fra 206.2