ABE60: P13-6205 PUBLIC TRANSPORT REFORMS AND THEIR IMPACT ON ACCESSIBILITY: THE CASE OF MALTA Dr Maria Attarda and Ms Deborah Mifsudb aSenior Lecturer in Geography, Director, Institute for Sustainable Development, University of Malta, Email: maria.attard@um.edu.mt bPost-graduate Student, Institute for Sustainable Development, University of Malta, Email: dmif0017@um.edu.mt ABSTRACT Modal Choice 1989-2010 Description of Indicator Total land area (incl. Gozo and Comino) Percentage of built-up land Population Population density per km2 of built up area Licensed vehicles on the road Percentage private vehicles Private passenger vehicles per 1000 inhabitants Estimated annual vehicle km for private vehicles Share of car as percentage of all trips Length of road network Estimated number of vehicles per km of road Public transport modes Public transport patronage in million passengers 2000 316 km2 23.6% 391,415 5,275 246,825 75% 473 9,000 km 70% 2,227 km 111 bus, ferry, taxi 31.2 2010 316 km2 26.5% 417,617 4,983 304,705 76% 555 9,840 km 71% 2,254 km 135 bus, ferry, taxi 32 70 60 Percentage Distribution This poster represents the perceptions of the Maltese elderly population on public transport service quality (with particular reference to accessibility) before and after a major regulatory and operational reform in the public transport system in July 2011. Data was collected by means of three surveys carried out over a period of a year before and after the reform (March 2011, November 2011, May 2012). A profile of elderly mobility is also presented, however the most significant results are the changes in perception over quality and accessibility made possible through the reform. 50 1989 40 1998 30 2010 20 10 0 Car Driver Car Passenger Bus Minibus/Coach Motorbike On Foot Other Figure 1: Modal Choice Change between 1989 and 2010 (Source: Transport Malta, 2011) Table 1: Relevant socio-economic and transport indicators for Malta. Compiled from NSO (2011a) Malta is a highly car dependent state and has a growing ageing society with the elderly representing some 19.12 per cent of the entire population (NSO, 2007). Projections show that the elderly population, particularly females will continue to increase dramatically in the near future. The number of old people possessing a valid driving license is increasing. Indeed between 2001 and 2011 the steepest increase in driving license holders has been for people aged over 60 years. Figure 2: Population pyramids for 2010, 2025 and 2060 highlighting the projected increase in the elderly population in Malta (Source: NSO, 2011b) General Characteristics Perceptions of the infrequent and non bus users Perceptions of frequent bus users The public transport reform introduced new routes and bus stops, improving the spatial accessibility for the elderly population. Figures 5 and 6 show the best and worst ranked perceptions on service quality by the infrequent and non public transport users. These changed following the reform. The best ranked perceptions before the reform were mainly related to the ticket availability and security whilst those after the reform concerned mainly accessibility, comfort and staff attitude. Shopping remained the main travel purpose for the elderly using public transport regularly. The largest increase between March 2011 and May 2012 was for errands and leisure purposes. According to the elderly frequent bus users, the main positive changes after the reform have been in the staff attitude, fare price, accessibility and comfort. The negative changes have been mainly in the seating capacity, journey time and outside facilities infrastructure. B est R an ked May-12 Figure 3: Spatial Accessibility - Minutes to the closest bus stop The elderly were asked for their overall satisfaction with the service and whilst it rated lower in November 2011 (post-reform) it improved by the following May (2012). Nov-11 Ambience/Cleanliness Seating/Bus Capacity Pollution Mar-11 Journey Time Figure 5: Best ranked perceptions on service quality Percentage 50 40 March 2011 November 2011 30 May 2012 20 The worst ranked perceptions before the reform were mainly related to environmental matters and staff attitude, whilst those after the reform concerned temporal accessibility and dependability. 10 Outside Facilities Fare Price May-12 Frequency W o rst R an ked 60 Drivers/Staff Attitude Nov-11 Punctuality Bus Condition Comfort 0 1(low) 2 3 4 5 (high) Mar-11 Ranking Accessibility Figure 4: Overall Satisfaction Level 0 20 30 40 50 60 70 Percentage References NSO (National Statistics Office), 2007. Census of Population and Housing 2005- Volume 1: Population. Malta. NSO (National Statistics Office), 2011a. News Releases. www.nso.gov.mt NSO (National Statistics Office), 2011b. Demographic Review 2010. Malta Transport Malta, 2010. National Household Travel Survey. Malta. Figure 7: Best and worst ranked issues by frequent bus users Figure 6: Worst ranked perceptions on service quality Institute for Sustainable Development Room OH132, University of Malta Msida MSD2080, Malta 10 Acknowledgements The authors are grateful for the support of Transport Malta in the conduct of this study. The information contained herein however does not reflect the views or policies of the supporting organisation. Visit our website at www.um.edu.mt/isd