Inspection of the learning community Inspection of the learning community surrounding Clydebank High School West Dunbartonshire Council 9 December 2008 Contents 1. About the report 2. The learning community 3. Particular strengths of the learning community 4. Examples of good practice 5. How well do participants learn and achieve? 6. How well does CLD help the community to develop? 7. How effective are providers in improving the quality of services? 8. Do CLD providers have a clear sense of direction? 9. What happens next? 1. About the report This report tells you about community learning and development (CLD) activities in the communities surrounding Clydebank High School. It complements a separate report on the school. We explain how well people involved in community learning activities do in a wide range of experiences, and the quality of learning activities on offer to them. We describe how communities can influence decision making and how they can respond positively to their own issues. We also talk about how organisations work together and how they improve lives in local communities. Finally, our report looks at the vision for the area, and how well all organisations and the community are working together to achieve it. 2. The learning community The learning community around Clydebank High School includes the town of Clydebank. The town is also served by two denominational secondary schools, St Columba’s High School and St Andrew’s High School. According to the Scottish Index of Multiple Deprivation, the area is amongst the poorest in Scotland. The proportion of jobless people is above the Scottish average but at a similar level to the rest of West Dunbartonshire Council. There is a higher percentage of first time mothers under the age of 20 in Clydebank than in the rest of the council area and for Scotland as a whole. Overall, people’s perceptions of Clydebank as a good place to stay are less positive than similar places in Scotland. 3. Particular strengths of the learning community • Highly committed and hard working staff within the Community Learning and Development Section and in partner agencies. • Good and some very positive impacts and outcomes for learners. • Positive contributions by adult learning and college staff to improving the health and wellbeing of adults. • Effective approaches by youth work staff to youth engagement and empowerment. 1 4. Examples of good practice • Routes 4 U. • Women of Worth. • Youth involvement in Clydebank Rebuilt regeneration programme. • Whitecrook Playscheme. • Faifley Youth Action Group. By visiting www.hmie.gov.uk you can find out more about these examples of good practice. 5. How well do participants learn and achieve? The Council’s CLD Section (CLDS) gather a lot of information about how they work and the number of people with whom they work. However, they are not good at demonstrating the outcomes of their work. The quality of learning opportunities for young people and adults are generally sound. Some voluntary sector partners, such as Y-Sort-It, a youth organisation, and West Dunbartonshire Community Volunteer Centre (WDCVS), show the outcomes of their work well. WDCVS had used an innovative research tool to evaluate the social benefits of the work they do. Young people Participants’ learning and achievement is good. Some are making very good progress as a direct result of the support provided by partners but this was uneven overall. There is a high level of participation by young people in the broad range of youth work opportunities offered by partners. CLDS staff regularly gather evidence of participants’ attendance and retention. Almost all staff use effective methods to engage young people in activities and ensured a safe, inclusive and stimulating environment for learning. CLDS staff are taking positive action to address issues of sectarianism and territorialism. The Faifley Youth Action Group had produced a reflective CD on attitudes to territorialism and sectarianism following a trip to Belfast. Most young people interviewed feel included and thought that their opinions were valued. They spoke positively about their experiences and the responsibility given to them in planning activities, fund raising and decision-making. The young people who attended the Tullochan Trust are making very good progress towards their personal development targets agreed with staff. Members of the Y-Sort-It Web-Bytes group had successfully developed their language and visual skills through taking digital photographs, producing a newsletter and a podcast on the origin of clothes as part of their interest in the exploitation of low paid workers in 2 the Third World. CLDS staff deliver Get Up and Go, a club for young people with disabilities. They use imaginative approaches to supporting the development of participants, including their health, through games and other activities. The club is supporting members’ enjoyment of learning and developing friendships as well as providing a respite for parents. CLDS staff support four youth action groups, including a Romany Group, that work effectively on a range of community-based activities. This is a particularly effective example of sustained teamwork which had made a significant difference to young people’s understanding of local issues and had raised their awareness of their responsibilities to each other and the local community. A number of young people had engaged in volunteering activities. As a result of these experiences some young people had benefited from improved employability including taking up posts as youth workers. Overall, youth work partners need to improve how they record and report the outcomes of their work to stakeholders. Adults A majority of adult participants benefit a great deal from learning programmes and could articulate the positive impact of their experiences. Others were at an earlier stage of their development. Participants in the Routes 4 U course run by Clydebank College and the Women of Worth project run by the CLDS had significantly increased their confidence to learn. CLDS staff had been very successful in developing members’ skills, gaining accreditation and finding employment through the Wake Up and Go Group. Adults involved in the Whitecrook Playscheme had grown in confidence, ambition and skills. Learners whose first language is not English were very positive about the impact of the starter programme on their confidence and ability to engage in the wider community. Members of the Computers For Life Group, a group for adults with additional support needs, were developing their skills in the use of Information and Communication Technology (ICT). CLDS staff have made very effective use of the Steps to Excellence programme as the foundation for adults’ future participation in learning and in their communities. Learners received good advice, support and guidance through the Routes to Learning project. The CLDS and Clydebank College work well together to improve progression routes for learners and accessible learning opportunities, particularly in ICT. CLDS staff and partners had introduced an innovative method of tracking learners, the Learners’ Passport, which was at an early stage of development. 6. How well does CLD help the community to develop? Overall, members of community groups are well supported, and are skilled and confident. They had influential roles in their local projects. However, arrangements for community planning are under review. As a result, the influence of the community on more strategic decisions was not strong. CLDS staff supported young people well to have positive influences in their communities through youth action groups and forums and through groups in schools. Some community groups and youth groups are providing effective services for their 3 communities. For example, the Whitecrook summer playscheme engages significant numbers of children and their carers in activities. Young people from all of the schools in Clydebank had taken part in a range of creative art activities as part of the Clydebank Rebuilt regeneration project. Most community groups are well planned and managed. 7. How effective are providers in improving the quality of services? The CLDS and some partners are committed to using self-evaluation as a means of improving services. West Dunbartonshire Council for Voluntary Service and Y-Sort-It, a voluntary youth organisation, are particularly effective at reporting the value of their work. Partners use a range of methods to record participation and to gather feedback from learners on the impact of programmes and activities. CLDS staff regularly plan, evaluate and record their work, often in consultation with participants. The engagement of learners was a strength. However, despite a considerable commitment to self-evaluation the effectiveness of these activities varied considerably in tracking improvements in the outcomes of provision. Educational Services recognised the need to improve this and had started to review quality assurance across the life-long learning services within the department. 8. Do CLD providers have a clear sense of direction? Arrangements for community planning were being reviewed at the time of the inspection. The area had also lost a number of community support staff in the recent past. As a result, Clydebank did not have arrangements in place to involve communities effectively in improving the town. Partnership arrangements for CLD were limited to effective work between a small number of key partners. The CLDS focuses well on delivering effective services but needs greater engagement at strategic level to realise its full potential. The section also need additional support to plan and report effectively in the context of the Council’s Single Outcome Agreement with The Scottish Government. 4 9. What happens next? There are some important improvements needed, but because CLD providers have a good understanding of their strengths and areas for improvement, and communities are achieving well, we have ended the inspection process at this stage. We will monitor progress through our regular contact with the education authority. We have agreed the following areas for improvement with the education authority and its partners. • Extend partnership work among providers who contribute to CLD to secure improved outcomes for individuals and communities. • Clarify the high level outcomes being sought by providers within the Council’s Single Outcome Agreement and develop improved ways of reporting outcomes to stakeholders. • Increase support to the CLD Section to improve planning, self-evaluation and reporting. 5 Quality indicators help CLD providers and inspectors to judge what is good and what needs to be improved in the work of the school. You can find these quality indicators in the HMIE publication “How good is our community learning and development? 2” The report uses the following word scale to make clear judgements made by inspectors. Excellent Very good Good Satisfactory Weak Unsatisfactory Outstanding, sector leading Major strengths Important strengths with some areas for improvement Strengths just outweigh weaknesses Important weaknesses Major weaknesses HMIE checks five important quality indicators to keep track of how well all Scottish CLD provision is doing. Here are the results for the learning community surrounding Clydebank High School. Improvements in performance Impact on young people Impact on adults Impact of capacity building on communities Improving services Managing Inspector: Jim Rooney 9 December 2008 6 satisfactory good good good satisfactory How can you contact us? HMIE has responsibilities to evaluate the quality of pre-school education, all schools, teacher education, community learning and development, colleges and local authorities. We also publish reports of interest to the public and professionals about services for children and evaluate child protection services. From this extensive evidence we are able to give the professional advice needed to support the development of educational policy. For more information about the work of HMIE, including examples of good practice and links to Journey to Excellence, please visit our website at www.hmie.gov.uk. To find out more about inspections go to www.hmie.gov.uk. Please contact the Business Management and Communications Team if you require any of our information available in translated or other appropriate versions. If you wish to comment about any of our inspections, contact us at HMIEenquiries@hmie.gsi.gov.uk or alternatively you should write to Business Management and Communications Team, HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA. Our complaints procedure is available from Rona Littleproud, HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA or phone 01506 600258 or from our website at www.hmie.gov.uk. If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise a complaint with the Scottish Public Services Ombudsman (SPSO). The SPSO is fully independent and has powers to investigate complaints about Government departments and agencies. You should write to the SPSO, Freepost EH641, Edinburgh EH3 0BR. You can also telephone 0800 377 7330, fax 0800 377 7331 or email ask@spso.org.uk. More information about the Ombudsman’s office can be obtained from the website www.spso.org.uk. Want to join us? In addition to HMI, inspection teams often include people who are not HMI but are involved directly in education. They are called Associate Assessors and most work in community learning and development. Most inspection teams also include a member of the public called a Lay Member. More information about how you can become an Associate Assessor or Lay Member is available at www.hmie.gov.uk. Crown Copyright December 2008 HM Inspectorate of Education 7