INFORMATION SERVICES DIVISION
Registration for access to the UCL Services System
The UCL Services System enables users to request access to services for staff and visitors (currently, computer
accounts, ID cards, library access, telephone numbers and access to buildings).
Permissions will be assigned for the person to request access to services in the department and any sub-units of the
department. If this is not required, then please specify in Section 2.
Instructions for completion of form:
Sections 1 and 2: to be completed by, or on behalf of, the user.
Section 3 to be completed by the Head of Department.
User retains a copy
Please scan and email to Database Registrations: db-accounts@ucl.ac.uk or return to the address below.
1. User Details:
New User to the Services System
Existing User of the Services System
Full Name
E-mail address
Department
Date of Request
Phone No/Ext
Date Access to Start
UCL Username
2. Access Details:
Access is requested for:
Live system
Computer Based Training
Role
Tick to request role
Departmental Administrator:
can request all services for staff, students and visitors and create new visitor records
Computer Rep
Telephone Rep
Departmental Access:
Can request computer accounts only
Can request telephone number changes only
By default, access is granted to a user’s department and all sub-units. Please specify if
different access is required. See guidance notes at the end of this form for more
information.
Identity & Infrastructure Applications Team, Information Services Division, UCL
The Podium, 1st Floor, 1 Eversholt Street, London NW1 2DN
Tel: +44 (0)20 3108 9988
E-mail: db-accounts@ucl.ac.uk www.ucl.ac.uk/isd/staff/admin-systems
Rev Feb2016
Important Note:
Granting access to the Services System will allow staff to view personal information for staff, students and visitors to UCL
some of which may be regarded as sensitive, including dates of birth and associations with UCL (but excluding salary
details). Please read the UCL Data Protection Policy for details of staff obligations regarding the use of this data:
UCL Data Protection Policy ISC_20110215
3. Departmental Authorisation: [only to be completed by the Head of Department]
I approve access for the user detailed in Section 1 with the access rights detailed in Section 2:
Name:
Signature:
Department:
Phone
Date
Please scan and email to Database Registrations: db-accounts@ucl.ac.uk or return to the address below
4. ISD Authorisation: [only to be completed by ISD]
I approve access for the user detailed in Section 1 with the access rights detailed in Section 2.
Name:
Signature:
Guidance for completing the Services System registration form:
Section 1:
 Only staff with a valid, current UCL user ID can be registered for the Services System. If in doubt, please contact
your departmental computer representative or Information Systems User Services.
Section 2:
 The Departmental Administrator role gives full access to information for the selected department. This includes
requesting, reviewing and revoking all types of service (computer accounts, telephone registrations, library
access, ID cards and building access). It also allows for the creation of new Visitor records. Users with the DA
role will often be key holder signatories for the department.
 The Computer Rep role only allows for the creation and maintenance of requests for UCL computing resources.
 The Telecoms Rep role only allows for the creation and maintenance of telephone registration requests.
 Departments: only departments and sub-units recorded in the HR organisation structure can be used to restrict or
allow access to the Services System.
Section 3:
 This section should be signed by your Head of Department. ISD can only process requests on receipt of a signed
copy of the registration form.
Section 4:
 This section should only be completed by the Services System service owner in ISD.
Identity & Infrastructure Applications Team, Information Services Division, UCL
The Podium, 1st Floor, 1 Eversholt Street, London NW1 2DN
Tel: +44 (0)20 3108 9988
E-mail: db-accounts@ucl.ac.uk www.ucl.ac.uk/isd/staff/admin-systems
Rev Feb2016