ITU-BDT Seminar on IMT-2000 Ljubljana, Slovenia 1 -3 December, 2003 Economic Aspects of Evolution Towards IMT-2000 Kiritkumar Lathia, C.Eng., F.I.E.E, ITU-T SSG Vice Chairman Vice President - Standards & Fora Strategic Product Planning Siemens Mobile Communications S.p.A. Italy E-mail: kirit.lathia@siemens.com ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 1 Presentation Scope Successful business requires analysis of regulatory environment and market dynamics for whole system life cycle Choice of technology becomes critical! IMT-2000 licence scorecard (June, 2003): n 34 countries have awarded licences: n103 operators have chosen UMTS n 5 operators have chosen CDMA-2000 n 4 operators have returned their licence (regulatory / financial reasons) ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 2 Contents n What do users want? n What do operators need to know? n European Regulatory Environment n Standards / Technology Environment n Evolution towards UMTS/IMT-2000 n Business model for the life-cycle ( ~ year 2015) n Conclusions ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 3 User Needs – users do not buy technology! n Enhance (multi-media) life-style experiences n Additional M2M applications & Services: - Machine to Machine - Machine to Mobile - Mobile to Machine n Ease of use across different networks (VHE) n Global roaming for voice and data (~ 20% revenue!) n SMS / MMS capability across networks (tourism!) • “Security” • Meter readings • Pay systems • Vending machines • Games • Cargo tracking across EU • eEurope •… These capabilities are only possible within the same IMT-2000 family member – see SSG work; this means that today GSM/GPRS/UMTS can not work with CDMA2000. n Simple billing and/or pre-paid capabilities ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 4 Contents n What do users want? n What do operators need to know? n European Regulatory Environment n Standards / Technology Environment n Evolution towards UMTS/IMT-2000 n Business model for the life-cycle ( ~ year 2015) n Conclusions ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 5 Pressures on ARPU and Overall Revenue p Competition and demography requirements p Subscriber Acquisition / Retention Costs and p attractive services customization & segmentation ARPU (US$/month) Voice Voice and Data ARPU Revenue (US$B) $60 (1999 -2005) 2005) (1999 450 ARPU 400 Revenue $50 CAGR (1999 (1999--2005) 2005) Overall ARPU: Voice ARPU: ARPU: Data ARPU: 350 300 250 $30 200 ARPU CAGR $20 $10 1999-2005 -10.1% -13.4% -13.9% -8.5% -6.9% -7.6% World N America Asia Pacific W Europe C&S America Other $0 1 9 9 9 2000 2001 2002 150 2005-2010 -6.9% -5.3% -7.8% -15.6% -5.4% -4.2% 2003 2004 2005 100 50 \\2 0 1 0 0 ARPU/Month (US$) $40 -22% % -88% % +30% +30% $60 Data ARPU $55 Voice ARPU $50 $45 $40 $35 $30 $25 $20 1999 2000 2001 2002 2003 2004 2005 Source : Deloitte Consulting Analysis, Ovum ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 6 Operator Issues n Wireless connectivity vs. Content Provisioning T-zones Vodafone Live! i-mode n Infrastructure Ownership / sharing vs. MVNO 3 (video multimedia) n Service Provisioning vs. Partnerships financial risk/reward sharing n Regulatory & Financial Constraints EU Environment n Cultural & “disposable income” constraints n International Roaming & VHE capabilities 1-3 December, 2003 Market /client segmentation ~ 20% revenue Compatibility is an issue n Customer Care Capabilities ITU-BDT Seminar on IMT-2000 … Ljubljana, Slovenia © Siemens, 2003 7 Strategy and Business Plan Development Various steps from conceiving a corporate vision up to detailing implementation activities are necessary. Vision and Concept •Vision •Corporate philosophy •International alliances Entry Strategy •Develop a strategy - Business units - Products, Channels, Segments, Entry •Regulator Company build up Implementation •Organization - Process driven - Customer oriented •Integrated processes •Up-date strategy •Technology and network planning Market Definition •Assess market •Understanding the market •Positioning Business Planning • Build a business case with const and turnover estimates • Budgeting • Investments •IT Systems • Implement the concept to build and develop core capabilities •Focus resources on market entry date •Key functions - Marketing - Sales - Customer Care •Support functions Integrated project management ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 8 Business Plan Development – Customers benefit Typical questions to be answered Contribution of Siemens • We intend to buy a 2G/3G license. Could the project be feasible from a Financial feasibility study Business Development Process financial point of view? • How does market, penetration, ARPU etc. look like? Can investors expectations be met? Investors Case • Is our strategy in line with my financial expectations? Development of fully comprehensive operators business plan • When do we have to consider technology migration? Strategy assessment • What new services do we need to improve financial performance? ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 9 © Siemens, 2003 10 Contents n What do users want? n What do operators need to know? n European Regulatory Environment n Standards / Technology Environment n Evolution towards UMTS/IMT-2000 n Business model for the life-cycle ( ~ year 2015) n Conclusions ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia European Single Market Regulatory Environment n EU Accession countries need to follow EU Regulations (Cyprus, Czech Republic, Estonia, Latvia, Lithuania, Hungary, Malta, Poland, Slovak Republic, Slovenia.) n Bulgaria, Romania and Turkey are next accession countries and should prepare for EU harmonisation n Need to follow Framework Directive and other relevant Directives, Decisions, … which de-facto implies: - At least one UMTS operator (Single Market roaming) - ITU Harmonised core bands for FDD and TDD Number portability - “Open Network” Provisioning (Access Directive) - Conformance to ETSI Standards - Compliance to R&TTE Directive n EU Harmonised Spectrum Allocation and usage for PAMR/PMR and emergency/security/public services (Police, Fire, Health, disaster Relief, …) ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 11 © Siemens, 2003 12 Contents n What do users want? n What do operators need? n European Regulatory Environment n Standards / Technology Environment n Evolution towards UMTS/IMT-2000 n Business model for the life-cycle ( ~ year 2015) n Conclusions ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia IMT-2000 Radio Technology Standards CDMA IMT-DS Direct Spread (UMTS-Japan) (UMTS-Europe) TDMA IMT-MC Multi Carrier FDMA IMT-TC Time Code IMT-SC Single Carrier (UMTS-China) (UMTS-Europe) (UMTS-USA) W- CDMA 1xRTT 1xEV -DO HSDPA 1xEV -DV UTRA - TDD TD-SCDMA HSDPA FDD cdma2000 TDD IMT-FT Frequency Time DECT EDGE TIA – ETSI – T1 Chinese Cingular, SBC and ATT -WS >50% US mobile market GERAN • same core platforms Same GSM/UMTS core ITU-BDT Seminar on IMT-2000 1-3 December, 2003 • cost effective upgrade • technology flexibility • powerful release concept Ljubljana, Slovenia Source: ITU © Siemens, 2003 13 UMTS/IMT-2000 Standards n Principle body is 3GPP – a partnership between China, ETSI, Japan, Korea and USA (T1) SDOs n ITU-R WP8F and ITU-T SSG transpose results n Evolve from GSM/GPRS to UMTS/IMT-2000 3GPP n Follows release management concepts of GSM n Guarantees multi-vendor interoperability n Guarantees terminal roaming & compliance across networks and countries ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia ITU -T •R-99 (Q.1741.1) • R4 (Q.1741.2) • R5 (Q.1741.3) • R6 GSM- A and EICTA work together to define ETSI test specifications © Siemens, 2003 14 Contents n What do users want? n What do operators need? n European Regulatory Environment n Standards / Technology Environment n Evolution towards UMTS/IMT-2000 n Business model for the life-cycle ( ~ year 2015) n Conclusions ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 15 Why Evolve to UMTS/IMT-2000? Drivers for 3G Things yet to do for 3G Ø Prestige / Image for the 3G user End user ØPersonalization and localization of services and content anytime, anywhere Ø Costs for handsets and usage of new services and content Ø Full coverage and network interoperability Ø Multimedia capability (pictures, videos, etc. on colored screens) Mobile Network Operator Ø New applications and content addressing business customers as well as consumer life styles Ø New revenue streams and revitalized, increasing ARPU ITU-BDT Seminar on IMT-2000 Ø Operators “need” to invest in order to fulfill coverage requirements of the regulator 1-3 December, 2003 Ø Successful migration of existing customer base towards 3G Ø Convincing services and applications (“killer application”) to create customer´s demand Ø Value-based selling by providing End-to-end solutions Supplier Ø Frequency clearance, regulatory issues Ø Standardization of interfaces Ø UMTS handsets for mass market rollout Ljubljana, Slovenia © Siemens, 2003 16 Challenges for the Mobile Network Operator Voice Exceeding user expectations Reducing – Total Cost of Ownership n Voice quality n Availability n Investment protecting 3G introduction n Low time-to-market (3G) n OPEX reduction GSM/GPRS to EDGE / UMTS Variable service access n Flexibility in network adaptation Real-time Multimedia n Successful launch of attractive multimedia services n Optimal traffic routing for peer-to-peer multimedia services Data n Excellent service quality and throughput n Cost efficient management of strong traffic growth ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Easy service introduction Flexible network optimization Reduced costs by network simplification Ljubljana, Slovenia © Siemens, 2003 17 Economically Cost Effective Evolution Paths 2G UMTS UMTS Adapted from ITU News #6, 2003 PDC PDC GSM GSM 3G 2.5G TD-SCDMA TD-SCDMA GPRS GPRS W-CDMA W-CDMA HSDPA HSDPA EDGE EDGE TDMA TDMA cdma2000 cdma2000 IS-95 IS-95 1xRTT 1xRTT 1xEV-DV 1xEV-DV 1xEV-DO 1xEV-DO Source: ITU News #6, 2003 ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 18 Mobile vs. Fixed and Mobile subscribers by technology Source: ITU News #6, 2003 ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 19 IMS – new multi-media services Communication n Push-to-talk / push-to-see n Instant Messaging n Multi-Party Chat n Video Telephony Entertainment n Multimedia Conferencing n Person-to-Person Gaming n Audio and Video Streaming Enterprise and on the road n Interactive Shows and Events n Dynamic Info Services n Multi-Media Mobile Advertisement n Interactive guidance n Remote Facility Control n Collaborative working n Interactive learning ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 20 IMS: Fixed / Mobile Service Convergence (NGN) 3GPP IMS permits Services Convergence: Same “look and feel” Fixed data Fixed Voice Mobile voice Fixed voice Fixed data Mobile data Visual images ITU NGN studies will be based on 3GPP IMS ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 21 © Siemens, 2003 22 Contents n What do users want? n What do operators need? n European Regulatory Environment n Standards / Technology Environment n Evolution towards UMTS/IMT-2000 n Business model for the life-cycle ( ~ year 2015) n Conclusions ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia Subscriber Migration to new Technology: 2G Networks will be with us for a long time! 2G vs. IMT-2000 forecast Legend: 2G IMT-2000 Learning curve Timing Technology churn Coverage 2002 2003 2004 2005 2006 2007 2008 2009 3G Subs ITU-BDT Seminar on IMT-2000 2010 2011 2012 2013 2014 2015 2G Subs 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 23 Many New market players – “mass market” standardized platform and Interoperability Today‘s Scenario (vertical segmentation) Each operator own everything User Mobile Operator User Airtime Revenue Service Provider 3G Scenario User User (horizontal segmentation) n Outsourcing Settlements Service Mobile n Third parties Provider Operator n Site / Network Services sharing Content Advertiser Content Advertiser n VMNOs Provider Provider ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 24 Structure of Siemens Business Plan model OPEX Module CAPEX Module Subscriber Module From market share growth to: - Reduce Churn - Increase ARPU - Increase use of services - Affordable new services Accounting Module Revenue Module ITU-BDT Seminar on IMT-2000 Considerations: - Regulations (old & new) - Purchasing Power (pre-paid) - GDP and major trade partners - Virtual Home Environment 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 25 Siemens Business Plan Support is modular The market and revenue simulations are the key modules of our business plan tool. Operator Benchmarking Business Plan Results: Profitability Ratios Business Plan Methodology: network Network planning Cash Flow Statement OPEX Module Profit / Loss Statement % market CAPEX Module Subscriber Module ARPU ITU-BDT Seminar on IMT-2000 Revenue Module 1-3 December, 2003 Balance Sheet Accounting Module P&L RoR NPV DSCR Ljubljana, Slovenia © Siemens, 2003 26 Our services cover all market phases from late 2G entrant to future IMT -2000 incumbent Customer Market Phase New entrant in delayed market Investors‘ case Fully comprehensive business plan Stimulate investors Migration 2G ? IMT-2000 Detailed subscriber model Migration benefits, operators’ market attractiveness, competitive churn, technology churn, retention mechanisms Position against “new comers” “2nd wave UMTS” - Data revenues, applications/solutions centric, bottom-up scenario modeling UMTS new entrant Build key strategic relationships Supplier/product related incremental “2nd wave UMTS” - revenues, OPEX, CAPEX UMTS incumbent Link to product business plans Evaluate alternative relationships ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 27 Recipe for success: Flexibility and Cost-Efficiency User Experience Community Excitement Networks and solutions are built around primary business drivers: Information n Superior User Experience Best possible customer retention and differentiation on the basis of personalized, attractive services; Make Money Value Network Mobile Network Access Intelligent Service Connectivity Service Enabling Apps & Content Provisioning n Make Money Safe introduction of new data and multimedia services and industry-leading charging capabilities n Save Money Maximum reliability, solid upgrade path, high flexibility and cost- efficiency Save Money ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 28 Mastering Both Opportunities and Challenges: Making and Saving Money with Your Mobile Network Personalization n Meet user demand by offering personalized services tailored to preferences and terminals Opportunity “Make money” Challenge “Save money” Flexibility n Stay ahead of unpredictable changes by fast creation of new services and business models Innovation n Get ready for fast and safe launches of innovative and attractive real-time multimedia Simplification n Stay in control of increasing complexity of multi-service network Smooth migration n Gain upper hand in cost efficient migration steps towards 3G Performance & Reliability n Satisfy bandwidth hunger of new real-time multimedia services efficiently ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 29 © Siemens, 2003 30 Contents n What do users want? n What do operators need? n European Regulatory Environment n Standards / technology Environment n Evolution towards UMTS/IMT-2000 n Business model for the life-cycle ( ~ year 2015) n Conclusions ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia Conclusions Users will (and hence operators need to) choose mass market standard M2M and cross border roaming, services, etc. towards major trading partners Develop 2.5G (GSM/GPRS) for transition to 3G UMTS provides required network flexibility (GSM/GPRS/EDGE/FDD/TD-SCDMA/IMS/MBMS …) Evolution to UMTS/IMT-2000 requires a new business model of “horizontal” partnerships Business model for the 10 year life-cycle Remember “back-office” applications UMTS is the only economical choice! ITU-BDT Seminar on IMT-2000 1-3 December, 2003 Ljubljana, Slovenia © Siemens, 2003 31 Business and Technology Partnership with Thank You very much! Kiritkumar Lathia, C.Eng., F.I.E.E, Vice President - Standards & Fora Strategic Product Planning Siemens Mobile Communications S.p.A. Italy E-mail: kirit.lathia@siemens.com ITU-BDT Seminar on Network Evolution ITU-BDT Seminar on IMT-2000 21-24 January, 20032003 1-3 December, Sofia, Bulgaria Ljubljana, Slovenia © Siemens, © Siemens, 2003 2003 32