Country case study: The Netherlands Ivo Essenberg, ITU New Initiatives Workshop ‘Creating Trust in Critical Network Infrastructures’, 20 May 2002 The views expressed in this paper are those of the authors and do not necessarily reflect the opinions of the ITU, its Membership or the Netherlands Administration. The author can contacted by e-mail at ivo.essenberg@itu.int. International Telecommunication Union Agenda l Introduction to the Netherlands l Networks in the Netherlands l Legislation in the Netherlands l Conclusions 2 International Telecommunication Union The Netherlands: the basics l 41’500 km2 area l 16 million inhabitants l Mainly a services economy (74% of GDP) l Trading nation Ø Trade revenue: 116% of GDP l Founding member of EU, CEPT, NATO and Council of Europe among others 3 International Telecommunication Union The Information Society in the Netherlands l 1999: USD 3.5 billion investment in telecommunications infrastructure l 8+ million fixed line subscribers l 6.2 million cable TV subscribers l 10.7 million mobile phone subscribers l 3.8 million Internet users l 2.1 million Internet hosts Ø 6th in the world with host density of 1’360 hosts per 10’000 inhabitants 4 International Telecommunication Union The Netherlands on the Internet l Home to 7 of the 78 European Internet Exchange points l 5 of the top 10 international Internet routes connect to Amsterdam l Amsterdam (AMS-IX): Ø 2nd largest international Internet hub Ø One of 5 European cities with 5+ MANs l Information Society Index: Ø NL: 6th in 2002 l Participant in DANTE’s GEANT network 5 International Telecommunication Union 6 International Telecommunication Union Telecommunications market l Independent regulator since 1998 l Open to competition (except local calls) l 5 mobile operators l 95 licensed operators for fixed service l 60 authorized international carriers l 130 Internet service providers l Availability of a network for emergency response (Nationaal NoodNet) 7 International Telecommunication Union Network organizations l OPTA: independent regulator Ø Interconnection fees, frequency allocation l SIDN: Dutch domain name registry l NLIP: Internet providers Ø Code of conduct l VECAI: cable operators 8 International Telecommunication Union Network vulnerabilities l “Home” of the Kournikova virus l Increasing number of probes l Rising number of DoS attacks l Use of the Internet for critical data exchange Ø Water level management 9 International Telecommunication Union Physical vulnerabilities l One cut in optic cable: north eastern Netherlands without communications l AMS-IX: Ø Until 2002, in one single location Ø Now, 4 locations Ø Redundant links l SWIFT: Ø Reliance on Global Crossing 10 International Telecommunication Union User information l Action at European level Ø Resolution 15/1/02 calls for strengthening of information and education campaigns to increase awareness of network and information security l National level Ø SurfOpSafe: education at user level Ø CERTs: SURFNET, UNICERT, CERT-RO 11 International Telecommunication Union Regulation l European Parliament Ø 18 directives on Open Network Provision Ø Electronic signatures Ø Data protection and privacy l National level Ø OPTA: Supervisor of TTPs Ø Use of existing laws 12 International Telecommunication Union Ongoing activities (1) l International level Ø CoE: Cyber crime convention Ø E-Europe initiative of the EU • ‘Creating a Safer Information Society by Improving the Security of Information Infrastructures and Combating Computer-related Crime’ Ø DNSSEC • SIDN and NLnetlabs studying technical aspects of protocol • Active role in IETF 13 International Telecommunication Union Ongoing activities (2) l National level Ø NACOTEL: National Continuity Plan Telecommunication Ø KWINT report • Commissioned in 2000 • Studies Internet vulnerabilities and weaknesses Ø Upgrade of National Noodnet • Ahead of neighboring countries 14 International Telecommunication Union Conclusion l Small country, but important communications node l Flexible laws offer remedies for evolution in technology l Active at international level: Ø ICANN, CoE, EU, CENTR, … l Pro-active government action 15