s IP Telephony Helmut Schink helmut.schink@icn.siemens.de +49 89 722 44523 Siemens AG ICN M CS 21 81359 München Hofmannstr. 51 ITU Workshop on IP Telephony, Geneva, June 2000 1 s Content 1) Drivers 2) Principles 3) Application 4) Challenges 5) Standards 6) Current Product 7) Closing ITU Workshop on IP Telephony, Geneva, June 2000 2 s Driver for tomorrow’s communication Bitrate growth in data networks is higher Total average bitrate 106 Gbit/s 103 Telephone total 1 10-3 Internet 10-6 1985 1990 1995 2000 2005 2010 Source: ICN M CM, ITU, ISOC 2015 Year 2020 ð The internet becom es a second universal network besides the voice network. ITU Workshop on IP Telephony, Geneva, June 2000 3 s Driver for tomorrow’s communication Voice stays the main revenue generator Revenues*) in Billion DM 400 350 300 250 200 150 100 50 0 Voice over IP Market Share *) 406 334 10 % 29% 20% 5% 0 1993 Voice 7% 25% 244 1998 CATV 2003 Data & VAS *) Revenue for Telecom Services in Western Europe Source: ICN M CM 3% < 1% 1998 2003 2005 *) VoIP global call minutes as percentage of VoTDM global call minutes. The Impact on Telco Services and Revenues, OVUM Ltd. 1998 ð Voice service is lucrative for voice and data network providers ITU Workshop on IP Telephony, Geneva, June 2000 4 s Driver for tomorrow’s communication The competition will be decided on services and price With New Services n conquer new markets n differentiate from competition n generate additonal revenues Revenues p. Y. (in Bill. ECU) * 100% 90 13% 110 180 17% 30% 80% 280 Traditional Services n offered by all providers n increased price competition 45% 60% 40% 87% 83% 70% 55% 1990 1995 2000 2005 Services are the key to voice/data success. They ... n save tim e and money n increase convenience for the end user n generate additional call minutes n are directly m arketable n create direct revenues n promote subscriber loyalty n provide a competitive edge in deregulated m arkets 20% 0 * Revenues in Europe Source: ICN M CM ð The key to voice/data success lies in advanced multimedia services and applications ITU Workshop on IP Telephony, Geneva, June 2000 5 s Operators’ Motivation to Deploy VoIPServices Operators’ Rating of Drivers for Voice over IP average of all surveyed operators Offering new and advanced services very important 1 2 3 4 5 not important 6 Cost savings through efficiency of unified network Cost savings through more bandwidth efficiency VoIP as an additional, low-cost service Market pull from business customers Avoidance of interconnection cost Growing competitive pressure through VoIP Market pull from residential customers Offloading peak traffic from the trad. voice n/w Improved customer retention (for ISPs only) Charge usage-based instead of flat rate (for ISPs only) ITU Workshop on IP Telephony, Geneva, June 2000 Interview basis: 16 6 s Expected GW Features Which features do operators expect ? Connectivity with PSTN (multiple votes per operator possible) 15 answers total SS7 Single-stage-dialing ISUP transparency Automatic Fax handling IP QoS features Automatic Modem handling Automatic DTMF handling Availability 99.999% Line Redundancy PSTN fallback incorporate in VoIP equipment IVR (interactive voice response) CO environmental conditions CO rack integration (size) Speech recognition (-> prepaid account) CO power supply Additional voice compression standards 0 4 8 12 Number of votes needed now ITU Workshop on IP Telephony, Geneva, June 2000 needed in 2 years 7 s Content 1) Drivers 2) Principles 3) Application 4) Challenges 5) Standards 6) Current Product 7) Closing ITU Workshop on IP Telephony, Geneva, June 2000 8 s Decentralized Services Access isolated in each Administrative Domain Access open across Administrative Domains IP Phone Gwy. Gwy. IP TelephonyLocation Services IPTEL IP Network Trust Center Services PSTN / IN IN Services Gatekeeper- / TelephonyDomain Location Services TIPHON Small Enterprise Tel. & IP Services e.g. Vocaltec ITU Workshop on IP Telephony, Geneva, June 2000 Management Services SNMP... Clearing House Billing Services 9 s Content 1) Drivers 2) Principles 3) Application 4) Challenges 5) Standards 6) Current Product 7) Closing ITU Workshop on IP Telephony, Geneva, June 2000 10 s Attraktive Internet Features Subscriber Controlled Input via Internet (ISCI) E-Mail Waiting Indication (EWI) Call Waiting Internet Busy (CWIB) Call Completion Internet Busy (CCIB) Voice over Internet (VoI) Improved Voice-over-Internet (IVoI) ITU Workshop on IP Telephony, Geneva, June 2000 11 s CCIB: Functional Principle Internet PSTN/ISDN Switch Core InterNode Forward Set-up VoIP call IPOP Server / Router Content Provider Modem / VoIP Process Switch ITU Workshop on IP Telephony, Geneva, June 2000 12 s WCC: Service web ISP (User) VoIP/CCIB or telephone ISP (Agent) Web Call Center Webserver (e.g. archive) EWSD INTERNODE switching system •• WCC WCCcontolls contollsdatadata-and andvoicevoice-connection connection ITU Workshop on IP Telephony, Geneva, June 2000 13 s Content 1) Drivers 2) Principles 3) Application 4) Challenges 5) Standards 6) Current Product 7) Closing ITU Workshop on IP Telephony, Geneva, June 2000 14 s Gatekeeper Pricing Protocol: Overview Gateway Operator A 1 ARQ 5 SETUP Gateway 4 ACF 6 ARQ 7 ACF Operator B IP Network Gatekeeper Gatekeeper 3 AuthRsp 2 AuthReq Clearinghouse Service ITU Workshop on IP Telephony, Geneva, June 2000 15 s Management: Trust And Authentication Services "Trust "Trust by by Wire" Wire" to to "Trust "Trust by by Authentication" Authentication" •• Trusted Trusted authorities authoritiesmust must be bedeployed deployed e.g.: e.g.:Trust Trustcenters centersissue issuesecurity securitycertificates certificates/ /tokens tokens •• Telco's Telco's are are traditionally traditionally trusted trusted Operation Operationof oftrust trustcenters centersgenerates generatesnew new income income(Verisign..) (Verisign..) •• None Nonerepudiation repudiationevidence evidencegathering gathering Trust Trustcenters centerscan canverify, verify,trace traceand andstore storeCLI CLIinform information ationfor for later proof. This is currently a problem in IP networks later proof. This is currently a problem in IP networks •• ...... ITU Workshop on IP Telephony, Geneva, June 2000 16 s Telephone User Habits / Paradigms: Do Do users users want want anything anything but but dial? dial? •• Transparency Transparencyfor forToday’s Today’sDevices DevicesRequired? Required? e.g.: e.g.:G.3 G.3FAX, FAX,modem, modem,look lookand andfeel, feel,RJ11 RJ11plug plug •• Real-time Real-timeBilling Billing e.g.: e.g.:Coinboxes, Coinboxes,Prepaid-Cards, Prepaid-Cards,and andhotel hotelbilling billing •• Connection ConnectionSetup SetupTim Timee IsIslocation locationfinding findingfast fastenough? enough? •• Call Call Blocking Blocking (Non (NonPayment, Payment,3rd 3rdParty Party ...) ...) What Whatare arethe therequirements requirementsthat thatcan cannot notbe behandled? handled? •• ...... ITU Workshop on IP Telephony, Geneva, June 2000 17 s Content 1) Drivers 2) Principles 3) Application 4) Challenges 5) Standards 6) Current Product 7) Closing ITU Workshop on IP Telephony, Geneva, June 2000 18 s ITU-T ITU-TSG SG16 16concentrates concentrateson onMultimedia MultimediaTerminals Terminalsand and Security; develops IP Telephony Standard H.323; TIPHON Security; develops IP Telephony Standard H.323; TIPHON International Standardization provides (www.itu.org) Telecomm. Union providesinput inputfor forthis thisgroup. group. (www.itu.org) Internet Engineering Task Force IETF IETFinvestigates investigatesinterworking interworkingbetween betweenInternet Internetand and Intelligent IntelligentNetworks. Networks.TIPHON TIPHONinfluences influencesvia viamember member organizations. (www.ietf.org) organizations. (www.ietf.org) TIPHON/ETSI TIPHON/ETSIisisglobally globallyaccepted acceptedas asleading leadingbody bodyfor for internet gateway standardization. (www.etsi.org/tiphon) internet gateway standardization. (www.etsi.org/tiphon) TIPHON ITU Workshop on IP Telephony, Geneva, June 2000 19 s Content 1) Drivers 2) Principles 3) Application 4) Challenges 5) Standards 6) Current Product 7) Closing ITU Workshop on IP Telephony, Geneva, June 2000 20 s Siemens evolutionary strategy for carriers From EWSD to SURPASS with an open architecture SURPASS hiQ proprietary i/fs RAS •• Voice Voice Features Features •• Call Call Control Control •• Access Access VoIP EWSD CO SURPASS hiG 1000 VoATM SURPASS hiG 2000 Access Access SURPASS hiA EWSD Siemens’ Siemens’ leverage: leverage: the the large large installed installed base base and and best best in in class class voice voice features. features. Market Market requires: requires: Open Open interfaces interfaces and and decoupling decoupling of of control control and and transport. transport. ITU Workshop on IP Telephony, Geneva, June 2000 21 s SURPASS hiQOpen Platform with standard interfaces Open API for external Applications SCP IN Open API for external applications SS7 Gatekeeper Gatekeeper and Registration Routing Server Signalling Gatew ay SS7 Signalling Gateway M edia Gateway Controller H.323 Signalling Gateway H.323 M edia Node STP STP PSTN / ISDN P SU 7I SS Switch US DI RA H.323 Call & Feature Server CP MG H.323 Endpoint SS 7I SU P H.323 Op en A PI Rad ius (AAA) MG CP P NA 7I SS SURPASS hiQ open platform RADIUS Server Data Network GW ITU Workshop on IP Telephony, Geneva, June 2000 H.323 Endpoint SS7 Switch PSTN / ISDN GW 22 s Multiservice Access – SURPASS hiA SCP LNP Call Feature Server, Media Gateway Controller INAP IN Network Servers AAA Server, Reg. & Routing Server Open API SoHo residential RAS TDM PSTN/ISDN network other carrier VoIP VoATM Access IP / ATM backbone Edge Router Switch Switch Switch xDSL POTS/ISDN subscriber Core Router ATM, FR/LL PBX Gateway POTS/ISDN subscriber SURPASS hiA SM/L Enterprise ITU Workshop on IP Telephony, Geneva, June 2000 23 s Siemens Corporate GSM Solution BSC GSM Public Operator Abis OMC-B BTS MSC BTS MCU Abis WARP Router Pico BTS Server QoS LAN WAN E+G If MSC Gateway GPRS Gateway Corporate IP network H.323 Terminal OAM OAM Gateway Server H.323 / GSM Gatekeeper e.g. Voicemail, PBX Gateway SGSN HLR Internet Firewall PBX Network PSTN ISDN ISDN PRA Directory ITU Workshop on IP Telephony, Geneva, June 2000 24 s Content 1) Drivers 2) Principles 3) Application 4) Challenges 5) Standards 6) Current Product 7) Closing ITU Workshop on IP Telephony, Geneva, June 2000 25 s Visions: Is IP switching the solution for voice? A/D PSTN A/D xDSL loop Via cable Trunks to Internet IPTel Gwy Trunks to PSTN IP Router Trunks to SIP, H.323 net Cable Head A/D M IP Router xDSL A/D M Servers: RADIUS, SIP, H.323, Media, policy Modems Analog loop Clean IP Switch or Gigabit Ethernet cluster ITU Workshop on IP Telephony, Geneva, June 2000 26