Core Skills Communication Study Section 10: Engineering [INTERMEDIATE 1] Introduction Lesson 10A: What is engineering? Lesson 10B: Electrical and electronic engineering Lesson 10C: Fabrication and welding SAQ answers 1 2 13 28 39 INTRODUCTION INTRODUCTION Welcome to this study section. You are studying Communication at Intermediate 1 level. This package contains three separate lessons. Each lesson is a ‘chunk’ of material that is similar to a traditional class lesson. The difference is that you can work at your own pace through the lesson. Each of these lessons will take you approximately an hour to complete. The theme of this study section is engineering. The three lessons are: What is engineering? Electrical and electronic engineering Fabrication and welding. This study section contains activities, self-assessed questions and a tutor assessment. An activity asks you to do something such as read an article or write a letter. Most activities have feedback on the next page. The word feedback just means comments. You should try the activity before reading the feedback. Self-Assessed Question (SAQ) When you see this symbol, you should answer the questions, and then check your answers with those given at the end of the study section. Tutor Assessment (TA) These are activities or questions that you answer then submit to your teacher or tutor for marking. COMMUNICATION: STUDY SECTION 10 (INT 1) 1 © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? LESSON 10A Welcome to lesson 10A. The theme is engineering. In this lesson you’re going to start to prepare for the first assessment that you will be asked to do for the unit. Specifically, you’ll look at reading skills. By the end of the lesson: You will know what to do for the assessments You will have completed a practice assessment similar to the one you will do in class for the unit. Reading skills: what do you do in the assessment? When you do the assessment, you’ll be asked to do the following: Outcome 1 Respond to simple but detailed written communication. Performance criteria a) Identify the purpose of a communication, and support with textual evidence. b) Give an accurate account of important ideas or significant information in the communication. c) Identify a central point of view in the communication. d) Make a basic evaluation of the communication supported by evidence. To put it another way, you’ll be asked to do these things: a) b) c) d) Explain what the purpose of a written communication is. Explain how you know. Explain what the important points are. Explain what the writer’s attitude is. Evaluate the communication. (To evaluate it means ‘to judge the value’ of something, or say how useful it is.) You’ve done a lot of work on reading and you’ve already practised using the skills that you need to pass the assessment. 2 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? Identifying the purpose of a communication When you're asked to identify the writer's purpose, you're being asked to say why you feel that the writer wrote the text. You looked at this in lesson 4A. You might want to look back at that lesson now to remind yourself of what you did. The purpose of a written text is usually something like: to to to to to explain voice an opinion publicise give information persuade. It’s usually easy to work out what the writer’s purpose is. Ask yourself what he or she is trying to do. Is it to explain something? Is it to publicise something? Is it to explain her/his point of view? Is it to inform you of something? Or is it some other reason? COMMUNICATION: STUDY SECTION 10 (INT 1) 3 © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? Explaining what the important points are When you’re asked to identify the important points, you’ll be asked to say what the key points are. You looked at this in lesson 5C. You might want to look back at that lesson now, to remind you of what you need to do. When you write a summary, follow these guidelines. Use your own words. Make sure your summary is shorter than the original. Focus on the main information only – the key points. Write your summary so that it looks like a complete piece of writing. This means that you should check your writing to make sure that it makes sense when someone else reads it. When identifying the important points in a written communication, you’re really trying to take the key points only, and cut away the rest. 4 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? How to identify a central point of view This part of the assessment usually asks you to say what the writer thinks or feels. You looked at this in lesson 3A. You also wrote an essay to express a point of view in the same lesson. You looked at how to work out the writer’s attitude in lesson 6C and lesson 8B as well. You may want to look back to these lessons are revise. To help identify the writer’s attitude, think about: the words used (some words are stronger than others) the adjectives used (adjectives are describing words) whether the writer uses bold or italic characters (these are often used to emphasise points). When you see someone, it’s often easy to work out what he or she feels – just look at his or her face. When you read a text, it can be easy as well. You don’t have the writer’s facial expressions to help you – but you’re looking for clues in the words that they use. COMMUNICATION: STUDY SECTION 10 (INT 1) 5 © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? How to evaluate a written communication Here you’re asked to say how well the piece was written. An evaluation is your chance to judge how good or bad a piece of writing is. There are several things you should consider when you’re evaluating something: Was the communication easy to understand? Explain your answer. Did the graphics help you to understand the communication? Would someone interested in the subject find it useful? Why? We looked at all this in lesson 8A. You might want to look back to that lesson if you’ve forgotten what to do. Evaluating a communication means asking yourself how easy it was to understand. Ask yourself if someone would find it useful or not. Ask yourself if the pictures or graphics helped to make the communication understandable. 6 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? SAQ 1 In the assessment for Outcome 1, you’ll answer questions similar to these: 1. 2. 3. 4. Explain the writer’s purpose in the text (e.g. this might be to inform). Write a summary, covering the main points. Identify a central viewpoint. This means that you should e xplain the attitude or view contained in the writing. Evaluate the text – you should say how useful it was for the readers, and how easy it was to read. Look for the words in bold in the word square overleaf. Circle each word when you find it. Words can run up and down, left to right or diagonally. Three have been done for you as examples. COMMUNICATION: STUDY SECTION 10 (INT 1) 7 © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? SAQ 1 (continued) A E I S U M M A R Y Z A X Q U O B B A D Y S R P M K L C T M V Y O Q L S M A T R U I N P I A A R I E S T E S N T I D T A E Y G W F H N N U D F V B C O I U E D E U E P U R P O S E R L F E D M V J W X S Check your answers with those on page 39 when you’ve finished. Score ___ out of 7 Date completed Teacher/tutor comments / / Signed by student 8 Teacher/tutor initials COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? TA 1 Read the article and then answer the questions overleaf. Engineering overlooked as a career Brian Whitely Economic Correspondent Youngsters don’t understand the range of jobs available in engineering When asked what they want to do when they leave school, not many young people say ‘engineering’. This is because most people don’t know what an engineer does, or what engineering is. Most people think engineering is about stripping down an engine and getting your hands covered in oil. There are times when engineers might get their hands dirty, of course, but engineering is really about solving lots of problems. Engineering has a variety of fields that people can work in. The main types of engineering are these: Chemical Civil Electrical Mechanical/ Manufacturing Materials A chemical engineer might work in trying to create more efficient types of petrol. A civil engineer is concerned with things like roads and buildings. Electrical and electronic engineers are concerned with designing electrical-based solutions to problems. Mechanical engineers work with the design and operation of moving components. Material engineers are concerned with the materials that things are made from. They check that the best materials are used and work to design newer, lighter and stronger metals and plastics. Engineering offers many interesting challenges and good career opportunities in a range of different industries. Despite this, young people are still failing to apply for engineering courses. The main entry requirements are good maths and science qualifications. This puts some people off – but local colleges offer the chance to pick up the qualifications needed. And don’t forget – it’s not really a dirty job! COMMUNICATION: STUDY SECTION 10 (INT 1) 9 © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? TA 1 (continued) Answer all the questions, using your own words as far as possible. 1. What is the purpose of this communication? 2. Give two quotations from the text, and explain how they helped you to answer Q1. [PC(a)] 3. Why don’t young people choose engineering as a careeer, accordi ng to the writer? 4. Name three different types of engineer, and say what types of work they do. Use your own words. 5. What are the main entry requirements for anyone interested in engineering? 6. What does the writer say that people should do if they do n’t have these qualifications? [PC(b)] 7. Does the writer think that engineering is a good job or a bad job? 8. Give two quotations from the text, and explain how they helped you to answer Q7. [PC (c)] 10 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? TA 1 (contined) 9. Would young people think this was a useful article? Explain your answer. 10. Did the picture help you to understand the article? Explain your answer. PC (d)] When you’ve answered the questions, give them to your teacher/tutor. He or she will mark it for you, and will tell you if you are ready to do the unit assessment. COMMUNICATION: STUDY SECTION 10 (INT 1) 11 © Learning and Teaching Scotland 2004 LESSON 10A: WHAT IS ENGINEERING? Summary of this lesson In this lesson, you’ve: revised for the first assessment completed a practice assessment. End of lesson 10A 12 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING LESSON 10B Welcome to lesson 10B. The theme is electrical and electronic engineering. In this lesson you will start to prepare for the Outcome 2 assessment, which is about writing skills. Specifically, this lesson helps you to: review the skills needed to write well review how to write an essay review how to write a report review how to write a portfolio of related pieces review how to write articles and reviews complete a practice assessment. Writing skills: what do you do in the assessment? In the assessment, you’ll be asked to do the following: Outcome 2 Produce simple but detailed written communication. Performance criteria a) The techniques used are appropriate to the writer’s purpose and audience and are mainly used consistently. b) Essential information or ideas with some support ing detail are presented in a logical order. c) Structure is mainly appropriate to purpose and audience. d) Spelling, punctuation and syntax are mainly accurate. What this means is that you will be asked to produce some written communication (e.g. report, essay, or portfolio of related pieces). In all of your writing, you must: a) b) c) d) Write in a way that is suitable for your purpose. Write in a way that is suitable for your readers. Use a consistent style. Include all the information needed to make sense. Present your work in a suitable format (e.g. write your report in the style that you have been shown, or write a letter in the correct format). Make sure that your spelling, punctuation and word order are mainly accurate. COMMUNICATION: STUDY SECTION 10 (INT 1) 13 © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING General writing skills There are many skills needed to write well. We’ve looked at many of them over the nine study sections you’ve worked through so far. These general skills apply to any type of writing. Overleaf is a table summarising what you’ve learned about writing skills so far. 14 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING Activity 1 Look at the table below. If you see any topics listed that you are not too sure about, go back to the lesson that it was discussed in, and revise that topic. Topic Having a purpose in writing Summary Lesson number You should know what your purpose is before you write. A writer’s purpose might be informing his/her reader or expressing a point of view. 4B 6C Writing clearly to express meaning It’s important that you write so your readers can understand what you mean. 3B 8A Writing for target audience Who is your reader? When you write, think about what the reader needs from your writing. 8A Questionnaires can help you to get information for an essay or report. 5B Choosing the right questions is important when you make up a questionnaire. 5B Creating graphs Presenting information in a graph is useful in a report. 5B Describing things Using words to describe things. This makes your writing more interesting than if you just present the facts. 4C Formal writing is usually preferred for business correspondence and serious newspaper reports. 6B Writing a summary Getting to the key points. Summarising is a good skill for report writing. 5C 7B Adding full stops Full stops are important in sentences so your reader can understand them clearly. 4C Apostrophes Apostrophes have two purposes: to show ownership and to show a letter is missing. 6A To, two, too It’s important that you can tell these three words apart. 7C Writing a questionnaire Open and closed questions Formal communication COMMUNICATION: STUDY SECTION 10 (INT 1) 15 © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING = = Good writing skills and good reading skills are closely related. You’ve done lots of work on reading skills. Try to ‘turn them outside in’ and use these in your own writing. For example, if you’ve read an article that impressed you, you can adapt the writer’s techniques to suit your own writing. 16 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING SAQ 2 Here are some questions about writing skills. Tick the boxes to show which answer is correct. 1 What is the meaning of the term ‘writer’s purpose’? The writer’s purpose is the point s/he wants to make. The writer’s purpose is his/her reason for writing something. 2 Which sentence is correct? Microchips are small. The transistors are to small to see. Microchips are small. The transistors are too small to see. 3 Which sentence is formal? It is important that the current is switched off before employees work on the circuit. Don’t forget to switch the electricity off before you start working on that bit of kit. 4 Which sentence is correct? Diode’s dont allow electricity to flow in both direction’s. Diodes don’t allow electricity to flow in both directions. 5 Which question is an open question? Do you know how to use a soldering iron? 6 What is usually contained in a memo? The word ‘Memo’; and sections for the date; who it’s from; who it’s to; and a note of the subject. The writer’s address; the date; the address of the person receiving it; and the writer’s signature. 7 What is usually contained in a formal letter? The writer’s address, the date, the address of the person receiving it and the writer’s signature. Terms of Reference, Procedures, Findings, Conclusions and Recommendations. What caused the accident with the soldering iron? COMMUNICATION: STUDY SECTION 10 (INT 1) 17 © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING 8 What is usually contained in an essay? An introduction, several paragraphs and a conclusion. Terms of Reference, Procedures, Findings, Conclusions and Recommendations. 9 What goes into a summary? Everything that was contained in the original, rewritten in your own words. The important points from the original, usually written in your own words. Check your answers with those on page 40 when you’ve finished. Score ___ out of 9 Date completed Teacher/tutor comments / / Signed by student 18 Teacher/tutor initials COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING Preparing to write a report In lessons 7A, 7B and 7C, you did a lot of work on report writing. You know that reports contain the following sections: 1. 2. 3. 4. 5. terms of reference procedures findings conclusions recommendations. You also know that Reports have a front cover or title page. Reports are usually written without referring to yourself. You are expected to write sentences in a ‘passive form’ (e.g. ‘It was noted…’ instead of ‘I noted that….’ Reports must be written in a formal way, so they don’t use shortened words. You mustn’t put in your own feelings or opinions – simply present and report information that you got from other sources. You can use graphs, charts and diagrams if you wish. You can obtain information for your report from lots of different places such as newspapers, magazines, questionnaires, books, the Internet, leaflets and so on. Look back to Study Section 7 if you can’t remember what some of these things mean. If you’re going to write a report for your assessment, you might find it useful to answer the following questions first. 1. What are you investigating in your report? 2. Who asked you to write the report and when is it due? 3. What is the first thing you will do to get information? What do you hope to get from this source? 4. What is the second thing you will do to get information? What do you hope to get from this source? 5. What is the third thing you will do to get information? What do you hope to get from this source? COMMUNICATION: STUDY SECTION 10 (INT 1) 19 © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING Preparing to write an essay In lesson 3A, you learned that essays usually contain: a beginning (or introduction) a paragraph containing one point another paragraph containing another point yet another paragraph containing yet another point (and so on) an ending (or conclusion). If you are going to write an essay for your assessment, you might find it useful to complete this table first. Feature to consider Write down a few notes here to help you What is the purpose of your essay? Who is your intended readership? (Who would find the subject interesting?) What is the topic of your essay? What points will you make in the introduction? What is your first main point, and what will you say about it? What is your second main point, and what will you say about it? What is your third main point, and what will you say about it? What will you say in the conclusion section? 20 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING Preparing to write a portfolio of linked pieces In lesson 8A, you learned that a portfolio of linked pieces is simply two or three pieces on a related topic. Here is an example of a portfolio of linked pieces. 1. 2. 3. A report about the problems in your community. A letter to your community police officer asking for advice . A memo to your Neighbourhood Watch secretary. A portfolio can contain any types of writing, such as: Letters (e.g. to a newspaper or to apply for a job) Memos Reports Essays Instructions Magazine, newspaper or newsletter articles Guides to procedures* Diaries * Discussed in lesson number: 2C 1A 7A 3A 8C 2A, 8B *You haven’t looked at these forms of writing. Your teacher/tutor will show you how to do them, if necessary. A portfolio of linked pieces needs to be at least 300 words long. This means that each thing that you write doesn’t need to be a large piece of work. For example, the word count for the related pieces listed above could be: 1. 2. 3. Total 80 50 170 300 words words words words COMMUNICATION: STUDY SECTION 10 (INT 1) 21 © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING Read the essay below. It’s about 300 words long. This is the length of writing that you need to do for your assessment. After yo u’ve read the essay, follow the instructions overleaf. My name is James Samuels, and I am a student on the course NC Electrical and Electronic Engineering. I started the course in August last year and I am really enjoying it. I will tell you a bit about the course in my essay. When I first enrolled on the course, I didn’t know anything about the subject matter at all. The nearest that I’d ever got to anything electrical was buying batteries for my portable MP3 player. The tutor said that was okay – the purpose of the course was to help me to learn all that I needed. The first few weeks were spent learning some of the basic terms. I learned what resistors, transistors, diodes and capacitors are. There was a lot to learn. For example, did you know that resistors have coloured bands on them and these tell you what their strength is? This is an illustration of one: After we learned the basic things, we were shown how to use the soldering iron. Solder is a special type of metal that’s used to join components onto circuit boards. It’s not as easy as it sounds. If you put on too much solder it can touch more than one component. This gives a short circuit. After this, we had to build something. We had to buy the components from a catalogue and assemble them. The choice was a digital clock, a burglar alarm or a radio transmitter. I chose to build the digital clock. It was very interesting, and amazing when I switched it on and it worked. If you are interested in electronics, then you should think about c oming on a course. I knew nothing about it, and soon I will have finished the course. I will then have the qualifications to get a job in an electronics firm (or to go on and do the HNC). 22 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING Now you have to write a portfolio of linked pieces. Use the essay on page 22 to help you. The first piece for your portfolio should be an advert for the National Qualifications Electronics and Electrical Engineering course (you wrote an advert in lesson 1C). This will take about 50 words. There’s a template on page 24 that may help you with this part of the writing. The second piece should be a memo (about 80–100 words long) from James Samuels to his course tutor Marvin Murray. The purpose of the memo is for James to tell his course tutor that he has chosen to build a digital clock as part of his project. He should also explain that he has ordered the following components: Digital display Battery holder Pack of resistors Assorted transistors 2 capacitors 1 micro chip (cost (cost (cost (cost (cost (cost £3.12) 45p) £1.47) £1.09) 32p) £2.20) There’s a template on page 25 to help you. The third piece should be an evaluation (about 150 words) of the course that James has just completed. In the evaluation, James should say: how much knowledge he had before the course started how he felt about the first few weeks the types of things he learned in the first few weeks what he learned next how much he enjoyed building his digital clock how he feels now that the course is nearly over. There’s a template on page 26 to help you. Give all three pieces to your teacher/tutor when you’ve finished. COMMUNICATION: STUDY SECTION 10 (INT 1) 23 © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING TA 2 (continued) Allover College Main Street Anytown A1 2AA Tel 01111 222333 Training and learning for all [Course name] [What you can do when you finish the course] [Entry qualifications needed] [Example of what you will do on the course] [How to apply] Allover College is committed to equality. We offer a range of courses to suit all your learning needs. Students applying for this course may be eligible for a college bursary. 24 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING TA 2 (continued) Memo To: From: Subject: Date: COMMUNICATION: STUDY SECTION 10 (INT 1) 25 © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING TA 2 (continued) Evaluation of the course Introduction Prior knowledge before starting the course Evaluation of the first few weeks What I learned in the first few weeks What I learned in the next part of the course Evaluation of building the digital clock Overall feelings about the course 26 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10B: ELECTRICAL AND ELECTRONIC ENGINEERING Summary of this lesson In this lesson, you’ve: revised for the second assessment you wrote a portfolio of related pieces. End of lesson 10B COMMUNICATION: STUDY SECTION 10 (INT 1) 27 © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING LESSON 10C Welcome to lesson 10C. The theme is fabrication and welding. You will start to prepare for the Outcome 3 assessment, which is about talking and listening skills. Specifically, this lesson helps you to: review the skills needed to talk and listen well review how to take part in a meeting or discussion review how to prepare a presentation. Talking and listening skills: what do you do in the assessment? In the assessment, you’ll be asked to do the following: Outcome 3 Produce and respond to simple but detailed oral communication. Performance criteria a) Use of vocabulary and language structures is mainly appropriate to purpose and audience. b) The communication conveys appropriate information, opinions and/or ideas. c) Basic skill in sequencing and linking information, opinions and/or ideas is shown. d) Delivery takes account of situation and audience. e) Responses take account of the contributions of other(s). What this means is that you will be asked to take part in a discussion or presentation with other people. As you do this, you must: a) b) c) d) e) talk in a suitable way for your purpose and listeners include all the information needed to make sense say your piece in a logical order - link different ideas together talk so you can be heard; talk so that people understand you ask and answer questions. 28 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING Express yourself in a suitable way This means that you should talk in a way that is correct for the purpose of your talk and for your listeners. For example, each of the following talks would have a different tone. A talk about accidents when using a welding torch. This might have a formal serious tone. A talk about the tricks that people play on apprentices in the welding industry. This might have an informal, lighthearted tone. This person was explaining the rate of accidents when welding. He didn’t achieve the correct tone for his purpose. You also need to think about what your audience knows. For example, you shouldn’t use technical terms they wouldn’t understand. You shouldn’t bore them with details they already know. You need to talk so that your audience stays interested. You learned about ensuring your listeners understand what you say in lesson 3B. You learned about tone and pace in lesson 4B. You learned about the differences between formal and informal talking in lesson 6C. If you’ve forgotten what was said in these lessons, look back to them now. COMMUNICATION: STUDY SECTION 10 (INT 1) 29 © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING Including all information needed to make sense You need to provide all of the information that your listeners need. If you don’t, they won’t be able to follow you. Think about what they already know. Think about what they don’t know yet. Think about what they need to know. For example, if you’re talking to qualified welders about welding, you wouldn’t have to tell them how to weld. If you were talking to apprentice welders about welding, you might have to give them some very basic information. You did a lot of work about preparing for talks and meetings in lessons 9A, 9B and 9C. You should look back to these lessons now if you’ve forgotten what was said. Logical order and linking pieces together You need to put what you’re going to say into a logical order. We talked about order in lesson 6A. Basically, all this means is that you should say what you need to say in a sequence that people can follow. It’s a bit like going on a journey: Journey Talking You need to decide where you want to be. You need to decide what you’re going to say. You decide how you’ll get there. You decide how you’re going to say it. You decide what places you will go through on the way. You decide what order to say things in. You arrive at your destination. You arrive at the end of your talk. Talking is like going on a journey. Have a clear route map of where you’re going and what you’re going to do on your route. This helps you to plan your talking. 30 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING Talk so that you can be heard It’s important that people can hear you. Whether in a meeting or delivering a presentation, you must talk so that the person furthest away can hear you. Respond to other people The purpose of a discussion is for people to exchange views and ideas. This means that when you say something, others will react to it. When other people say something, you might react to them. Some people will ask you questions, and you should reply as fully as you can. Others will make points about your contribution, but not ask questions. You can also reply to them if you choose. You learned about responding to others in lesson 8C. Look back to that lesson if you want to revise. In the discussion below, the person on the left responds to points made by the other man. One of the points he responds to is a question. The other point is a statement. 1 The design of this looks complicated. We’ll need to think carefully. 3 The main section looks like the most difficult part. 2 What part do you think will take most time? 4 I will get the design team to look at it again. 5 That will help. We’ll need to check the deadlines with the customer. COMMUNICATION: STUDY SECTION 10 (INT 1) 31 © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING Activity 2 In this activity, you’re going to practise responding to other people in a discussion or talk. First of all, read this part of Kath’s talk. Part of the reason that women and girls don’t enrol on the welding course is that they assume it is a man’s job. But why should this be the case? There’s no reason why a woman can’t do what a man can do. Some of the equipment is quite heavy – but nothing is so heavy that a female can’t lift it. The real problem is that women and girls don’t have any suitable role models. W hen did you last see a woman welding? Until I came on the course I’d never seen a woman welding. If there were lots of women working as welders, girls wouldn’t automatically dismiss the idea of becoming a welder. Another problem is employers. Although they’re not allowed to discriminate, some of them are bound to think a man could do the job better. Next, make a list of three questions or points that you would like Kath to respond to at the end of her talk. 1. 2. 3. 32 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING Activity 2 - Feedback Here are the three questions or points that I would like to raise with Kath. 1. Would a female welding lecturer help to attract women and girls on to the course? 2. How many women work in welding in Scotland? 3. I don’t think that employers would discriminate against women welders. Do you have any proof that employers do discriminate? Your questions and points may be different, but will be equally valid, I am sure. The main point is that, after a presentation, you should ask suitable questions. This is even more vital in a discussion, where the interaction between all the people involved is important. After a talk, people will ask you questions. Plan ahead! Think what questions people might ask you. Think what answers you might give to those questions. And remember that you can always say: ‘I am not sure, but I will find out’ if you just don’t know the answer. COMMUNICATION: STUDY SECTION 10 (INT 1) 33 © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING Activity 3 This time, I want you to pretend to be Kath. You’ve just been asked three questions. You have no time to go and check. You must answer on the spot. (Remember that if you don’t have the information to hand , you can say so!) What are you answers? Answer as fully as possible, and don’t give yourself ages to think ab out the questions. In a presentation, you would have to answer instantly – so give yourself no more than two minutes to write your answers down. 1. Would a female welding lecturer help to attract women and girls on to the course? 2. How many women work in welding in Scotland? 3. I don’t think that employers would discriminate against women welders. Do you have any proof that employers do discriminate? You’ve no time to consider your answers when you’re asked a question. ‘You need to think on your feet.’ 34 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING Activity 3 Feedback Here are my answers. If you managed to answer all three questions with more than just very short answers, then you’ve done well. 1. Would a female welding lecturer help to attract women and girls on to the course? ‘Yes, I think so. As I said in my talk, welding needs female role models to attract girls and women into the trade. Colleges can set a good example by employing women as lecturers.’ 2. How many women work in welding in Scotland? ‘I don’t have the exact figures to hand, but it is a very small number indeed. I will find out the exact number and get back to you.’ 3. I don’t think that employers would discriminate against women welders. Do you have any proof that employers do discriminate? ‘No, I don’t have any hard facts to prove my case. But I can tell you of an experience a female friend had in a job interview, where the employer told her he was worried the work would be too demanding for her. I bet he never says that to any man!’ Try to give as detailed responses as you can. A yes or no answer is not always a full response. COMMUNICATION: STUDY SECTION 10 (INT 1) 35 © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING TA 3 Answer these questions and give them to your teacher/tutor. 1. When it comes to doing the assessment, would you prefer to take part in a discussion or a presentation? 2. Explain why. 3. How confident do you feel about each of the following? Very Quite Not very Delivering a presentation Taking part in a discussion Asking other people questions Answering questions from other people Speaking loudly enough to be heard Being able to use the appropriate tone Talking without getting muddled or lost Linking ideas together Use this space to add any comments that you want to make. 36 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 Not at all LESSON 10C: FABRICATION AND WELDING What do you do now? You should now be ready to do the assessments for Communication at Intermediate 1. You should speak to your teacher/tutor now, to arrange times for assessments. I hope that you’ve found these lessons interesting. I also hope that you feel that you have developed some useful new skills. Good communication skills are essential in your social life, your studies and in work. Communication at Intermediate 1 has helped you to develop communication skills in reading, writing, talking and listening. These skills are crucial in the modern workplace. COMMUNICATION: STUDY SECTION 10 (INT 1) 37 © Learning and Teaching Scotland 2004 LESSON 10C: FABRICATION AND WELDING Summary of this lesson In this lesson, you: revised for the third assessment. End of lesson 10C 38 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 SAQ ANSWERS SAQ ANSWERS SAQ 1 Answers A E Z A X Y S I S U M M A R Y Q U O B B A D R P M K L B T M V Y O Q L S M A T R U I N P I A A R I E S T E S N T D T A E Y G W F H F v B O I U E L F C I N N U D U E D E P U R P O S E R E D M V J W X S Give yourself one point for each word that you found in the grid (except for the words ‘summary’, ‘explain’ and ‘main’, which were done for you). COMMUNICATION: STUDY SECTION 10 (INT 1) 39 © Learning and Teaching Scotland 2004 SAQ ANSWERS SAQ 2 Answers 1 2 What is the meaning of the term ‘writer’s purpose’? The writer’s purpose is the point s/he wants to make. Which sentence is correct? Microchips are small. The transistors are to small to see. The writer’s purpose is his/her reason for writing something. Microchips are small. The transistors are too small to see. 3 Which sentence is formal? It is important that the current is switched off before employees work on the circuit. X X X Don’t forget to switch the electricity off before you start working on that bit of kit. 4 Which sentence is correct? Diode’s dont allow electricity to flow in both direction’s. Diodes don’t allow electricity to flow in both directions. 5 6 Which question is an open question? Do you know how to use a soldering iron? What is usually contained in a memo? The word ‘Memo’; and sections for the date; who it’s from; who it’s to; and a note of the subject. X X What caused the accident with the soldering iron? X The writer’s address; the date; the address of the person receiving it; and the writer’s signature. 7 What is usually contained in a formal letter? The writer’s address, the date, the address of the person receiving it and the writer’s signature. Terms of Reference, Procedures, Findings, Conclusions and Recommendations. 40 COMMUNICATION: STUDY SECTION 10 (INT 1) © Learning and Teaching Scotland 2004 X SAQ ANSWERS 8 9 What is usually contained in an essay? An introduction, several paragraphs and a conclusion. Terms of Reference, Procedures, Findings, Conclusions and Recommendations. What goes into a summary? Everything that was contained in the original, rewritten in your own words. The important points from the original, usually written in your own words. COMMUNICATION: STUDY SECTION 10 (INT 1) X 41 © Learning and Teaching Scotland 2004