UNIVERSITY OF SOUTHERN CALIFORNIA Customer Liaison - MOSIS Job Code: 167455 Grade: TJ OT Eligible: Yes Comp Approval: 10/3/2008 JOB SUMMARY: Initiates Metal Oxide Semiconductor Implementation Service (MOSIS) fabrication runs. Provides senior-level expertise to staff performing this task. Provides the technical interface between MOSIS engineers and customers. Makes presentations at seminars, workshops and/or tradeshows. JOB ACCOUNTABILITIES: *E/M/NA ______ % TIME ______ Initiates wafer fabrication runs. Coordinates workload and sets priorities and timelines. Provides training and expertise to Department of Defense personnel. ______ ______ Makes presentations at seminars, workshops and/or tradeshows to promote use of the MOSIS Advanced Technology Runs. ______ ______ Provides the technical interface between MOSIS engineers and MOSIS customers. Responds to questions of a highly technical nature regarding MOSIS design rule, fabrication processes, advance packaging and other issues. Analyzes customer problems and conducts research to determine solutions. ______ ______ Analyzes current procedures for initiating fabrication runs. Identifies areas needing improvement. Works with programmers and engineers to specify and implement changes. Integrates software provided by the MOSIS programmers into the current systems. Writes programs to automate some procedures. ______ ______ Provides leadership, guidance and direction to lower level staff. ______ ______ Stays informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars. Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time. *Select E (ESSENTIAL), M (MARGINAL) or NA (NON-APPLICABLE) to denote importance of each job function to position. EMERGENCY RESPONSE/RECOVERY: Essential: No Yes In the event of an emergency, the employee holding this position is required to “report to duty” in accordance with the university’s Emergency Operations Plan and/or the employee’s department’s emergency response and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts, and mobilize other staff members if needed. JOB QUALIFICATIONS: Minimum Education: Customer Liaison - MOSIS - Job Code: 167455 Page 2 Bachelor's degree Combined experience/education as substitute for minimum education Minimum Experience: 5 years Minimum Field of Expertise: Production management, computer programming, electronics or other relevant areas. Preferred Education: Bachelor's degree Preferred Field of Expertise: Experience in areas of integrated circuit fabrication and appropriate computer systems. Skills: Administrative: Communicate with others to gather information Coordinate work of others Research information Understand and apply policies and procedures Skills: Other: Analysis Assessment/evaluation Customer service Interpretation of policies/analyses/trends/etc. Lead/guidance skills Networking Organization Planning Problem identification and resolution Public speaking/presentations Scheduling Skilled in: Operating systems Programming languages Skills: Machine/Equipment: Computer network (department or school) Computer network (university) Computer peripheral equipment Fax Personal computer Personal mobile communication devices Photocopier Supervises: Level: Leads one or more employees performing similar work. Comments: Provides 24/7 on-call support as needed. Customer Liaison - MOSIS - Job Code: 167455 Page 3 SIGNATURES: Employee: _____________________________________ Date:_____________________________ Supervisor: ____________________________________ Date:_____________________________ The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The University of Southern California is an Equal Opportunity Employer