UNIVERSITY OF SOUTHERN CALIFORNIA
Mail and Material Handler II
Job Code: 155012
Grade:
F
OT Eligible:
Yes
Comp Approval:
10/18/2013
JOB SUMMARY:
Serves as a lead and provides guidance to Mail and Material Handlers. May schedule, assign and
monitor work as needed. Coordinates processing, delivery and pick up of mail, packages and
other material.
JOB ACCOUNTABILITIES:
*E/M/NA
% TIME
______
______ Serves as a lead and provides guidance to Mail and Material Handlers. Prepares
and presents quarterly rotation schedule to supervisors for cross training staff. May
schedule, assign and monitor work as needed.
______
______ Coordinates the training of new employees working in the operational unit with the
direction of the supervisor.
______
______ Coordinates processing, delivery and pick up of mail, packages and other material.
______
______ Reviews, recommends and implements approved revisions to existing procedures
for routes, processing and sorting.
______
______ Prioritizes and schedules daily jobs. Provides daily inventory count of mail,
packages and other items.
______
______ Recommends method of informing employees of department relocations. Updates
route schemes and makes station changes.
______
______ Establishes, maintains and follows through on maintenance of operational
equipment, mailboxes and vehicles.
______
______ Accompanies drivers on routes. Provides feedback to supervisor on procedures in
order to update and expedite service.
______
______ Observes drivers daily route departures and return times determining if schedules
are being met.
______
______ Inventories and orders supplies from USPS, FedEx, UPS and other freight or
mailing vendors.
______
______ Maintains inventory records and prices of goods, as necessary. Processes all
forms of payment including checks and credit cards. Prepares paperwork for
deposit.
______
______ Operates all equipment in the operational area such as electronic handhelds,
university vehicle and material handling equipment. Utilizes computerized postage
meter scales, tracking systems and software for processing, shipping and receiving.
______
______ Verifies status of purchase orders and invalid accounts.
Mail and Material Handler II - Job Code: 155012
Page 2
______ Collects and delivers all classes of mail and other materials, including palletized
goods, bulk or heavy items and crated materials. Makes deliveries and pick ups as
required. Sorts, researches and processes all mail, packages and other items.
Processes UPS and FedEx and other shipments using software for online
shipping. Operates university vehicles as assigned for delivery and pick up.
Verifies merchandise shipments received against purchase orders and/or packing
slips. Checks merchandise for possible damage.
______
Performs other related duties as assigned or requested. The university reserves
the right to add or change duties at any time.
*Select E (ESSENTIAL), M (MARGINAL) or NA (NON-APPLICABLE) to denote importance of
each job function to position.
EMERGENCY RESPONSE/RECOVERY:
Essential:
No
Yes In the event of an emergency, the employee holding this position is required to
“report to duty” in accordance with the university’s Emergency Operations Plan
and/or the employee’s department’s emergency response and/or recovery
plans. Familiarity with those plans and regular training to implement those
plans is required. During or immediately following an emergency, the employee
will be notified to assist in the emergency response efforts, and mobilize other
staff members if needed.
JOB QUALIFICATIONS:
Minimum Education:
High school or equivalent
Combined work experience and education as equivalent
Minimum Experience:
2 years
Minimum Field of Expertise:
Prior experience with mail services and/or materials handling. Familiar with USPS, FedEx
and UPS shipping processes and procedures.
Preferred Experience:
3 years
Skills: Administrative:
Answer telephones
Balance figures
Communicate with others to gather information
Compute totals
Coordinate work of others
Customer service
Gather data
Maintain logs
Read handwritten text
Research information
Understand and apply policies and procedures
Mail and Material Handler II - Job Code: 155012
Page 3
Use database and/or word processing software
Verify calculations
Skills: Machine/Equipment:
Calculator
Computer network (department or school)
Computer network (university)
Computer peripheral equipment
Fax
Mail and/or postage meters/machine
Material handling equipment
Personal computer
Photocopier
Supervises: Level:
Leads one or more employees performing similar work.
Trains new employees and allocates and monitors work of others.
Comments:
May require ability to operate a forklift and other material handling equipment and to use
scales, postage meters, UPS and FedEx machines and other similar machines. May
require frequent bending, reaching climbing and heavy physical effort (up to 70 pounds).
Requires current valid California driver’s license. May require valid H endorsement on
driver's licence.
SIGNATURES:
Employee: _____________________________________ Date:_____________________________
Supervisor: ____________________________________ Date:_____________________________
The above statements are intended to describe the general nature and level of work being
performed. They are not intended to be construed as an exhaustive list of all responsibilities,
duties and skills required of personnel so classified.
The University of Southern California is an Equal Opportunity Employer