INTERNATI ONAL TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION - I: Policies & Regulations in I+CT - INTERNATI ONAL International 7. ICT Infrastructure and Access Telecommunica tion Union UNESCAP/ITU Regional Training Workshop on Enabling Policies and Regulatory Frameworks for Information and Communication Technology (ICT) Development in the Asia– Asia–Pacific Region May 5, 2004 Bangkok, Thailand Dr. EunEun-Ju Kim ITU euneun-ju.kim@itu.int Overall Structure of Training 1300H ¾ ¾ ¾ ¾ ¾ – 1430H, Regulatory Frameworks II: Scarce Resources (e.g., Spectrum, Numbering, etc) Interconnection Universal Service and Its Funds Costing & Pricing Others through converged ICT Policies Policies & & Regulations Regulations of of ICT: ICT: TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION 1030H – 12:00H, Regulatory Frameworks I: ¾ Independence of Regulator ¾ Competition Safeguard ¾ Licensing and its Criteria INTERNATI ONAL INTERNATI ONAL 0830H – 10:00H, Policies & Regulations in ICT: ¾ Current Status and Challenges – Development of ICT Infrastructure and Access ¾ Evolving Policies and Regulations in ICT driven by Technological Development and Convergence Agenda 1. 1. Current CurrentStatus Status and andChallenges: Challenges: Development Development of of ICT ICT Infrastructure Infrastructureand and Access Access 2. 2. Evolving Evolving Policies Policiesand and Regulations Regulationsof of ICT ICT driven driven by by Technological TechnologicalDevelopment Development and and Convergence Convergence 1500H – 16:30H, Good Practices & Lessons of Countries in Asia and Pacific Region – Analysis of survey 1 Telecommunications = ‘ICT’ already ? - Technologies TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION ‘Any transmission, emission or reception of signs, signals, writing, images and sounds or intelligence of any nature by wire, radio, optical or other electromagnetic systems’ INTERNATI ONAL INTERNATI ONAL Telecommunication: ICT* = Converged Technologies ? Legislations Telecommunications INTERNET IT=Computer Broadcasting Extract from Annex to ITU Constitution i.e., Telecommunication is already broad enough to integrate‘Internet’: Internet is part of evolving technologies of telecommunications. Why ICT Is So Important, Today ? Policies Administrations What is ‘access’ ? INTERNATI ONAL INTERNATI ONAL TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION 9Beauty of ICT is various applications and opportunities for “socioeconomic development”. 9But, such various ICT applications and opportunities won’t be able to be achieved without reliable and affordable ICT infrastructure – I.e., access to the ICT. Regulations Access to ICT means the making available of facilities/and or services, to another undertaking, under defined conditions, on either an exclusive or non-exclusive basis, for the purpose of providing electronic communications services. It covers, inter alia; • Access to network elements and associated facilities and services, • Access to physical infrastructure, software systems • Access to number translation systems, • Access to mobile networks, for roaming • Access to conditional access systems for digital television services & • Access to Internet 2 Basic Indicators Status of ICT Infrastructure and Access India Bhutan Sri Lanka China TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION Vietnam INTERNATI ONAL INTERNATI ONAL Nepal Bangladesh 242 357 430 474 734 873 942 Philippines 984 Kazakhstan 1473 Thailand 2065 Malaysia 3971 Korea (Rep) 10188 0 2000 4000 6000 8000 10000 12000 GDP per capita (US$) in 2002 {Source: ITU World Telecommunication Indicators, 2003} Telephone - Waiting List Main Telephone Lines 0.51 Bhutan Sri Lanka Vietnam Philippines 3.98 Vietnam 4.17 Malaysia 4.66 Kazakhstan 4.84 Thailand Korea (Rep.) 20 30 40 50 Main telephone lines per 100 inhabitants in 2002 {Source: ITU World Telecommunication Indicators, 2003} 710.2 1648.8 India 48.86 10 317.3 Thailand 19.04 0 257.7 Nepal 16.69 Malaysia 168.3 Sri Lanka 13.04 China 65.9 199.1 Bangladesh 10.50 Kazakhstan TELECOMMUNICATIO N UNION Philippines Korea (Rep.) 2.84 TELECOMMUNICATIO N UNION India China 1.41 INTERNATI ONAL Nepal INTERNATI ONAL Bangladesh 60 0 200 400 600 800 1000 1200 1400 1600 1800 Waiting list for telephone lines in (000s) 2002 {Source: ITU World Telecommunication Indicators, 2003} 3 Mobile Cellular Subscribers Telephone Tariffs Nepal India Vietnam 0.01 Vietnam Sri Lanka 0.02 Kazakhstan 0.02 China Bangladesh 0.03 Philippines Korea (Rep.) 0.03 Thailand Malaysia 0.03 Malaysia 0.07 Thailand 0 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.81 TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION India 0.09 INTERNATI ONAL INTERNATI ONAL Nepal Bangladesh 1.22 2.34 4.92 6.43 16.09 19.13 26.04 37.68 67.95 Korea (Rep.) 0.08 0 10 Local call (US$) in 2002 0.37 Nepal Kazakhstan 0.98 India 1.32 China Philippines 2.77 Vietnam 3.98 Thailand 14.68 55.58 10 20 1.06 1.57 1.59 1.85 Philippines 4.40 China 4.60 7.76 Malaysia Korea (Rep.) 0 30 40 80 0.15 Thailand Malaysia 70 0.34 TELECOMMUNICATIO N UNION Sri Lanka 0.72 2.76 60 INTERNATI ONAL Bangladesh TELECOMMUNICATIO N UNION Sri Lanka 50 Internet 0.34 INTERNATI ONAL India Vietnam 40 {Source: ITU World Telecommunication Indicators, 2003} Estimated Personal Computers Nepal 30 Mobile cellular subscribers per 100 inhabitants in 2002 {Source: ITU World Telecommunication Indicators, 2003} Bangladesh 20 50 Estimated PCs per 100 inhabitants In 2002 {Source: ITU World Telecommunication Indicators, 2003} 60 31.97 55.19 Korea (Rep.) 0 10 20 30 40 50 60 Internet users per 100 inhabitants in 2002 {Source: ITU World Telecommunication Indicators, 2003} 4 Mobile Internet Broadband Subscribers Thailand Vietnam TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION Nepal Sri Lanka INTERNATI ONAL INTERNATI ONAL Bangladesh Kazakhstan 0.1 0.3 0.7 Malaysia 2.3 India 4.5 China Philippines 15.6 96.5 Korea (Rep.) 0 20 40 60 80 100 120 As % of total subscribers in 2002 {Source: ITU World Telecommunication Indicators, 2003} {Source: ITU World Telecommunication Indicators, 2003} Pay TV - Cable TV Subscribers Thailand Philippines Kazakhstan Korea (Rep.) 0.7 5.2 Nepal Vietnam 24.1 31.1 China 45.9 Bangladesh 56.5 Nepal Korea (Rep.) 66.0 India 10.0 20.0 30.0 40.0 50.0 Bangladesh 0.0 Sri Lanka 0.0 0.2 Philippines 62.5 0.0 TELECOMMUNICATIO N UNION Sri Lanka India TELECOMMUNICATIO N UNION Vietnam China INTERNATI ONAL Malaysia Pay TV - Home Satellite Antennas INTERNATI ONAL Kazakhstan 60.0 As % of TV households in 2002 {Source: ITU World Telecommunication Indicators, 2003} 70.0 Thailand 2.1 21.9 Malaysia 0 5 10 15 20 25 As % of TV households in 2002 {Source: ITU World Telecommunication Indicators, 2003} 5 Digital Divide in Asia & Pacific International communications capacity, Gbit/s, ASP INTERNATI ONAL Internet Telephone Bangladesh TELECOMMUNICATIO N UNION 50 65 TELECOMMUNICATIO N UNION 60 INTERNATI ONAL 70 Combined density between haves & have-nots in Asia & Pacific, 2001 Lao Nepal Solomon Islands Fixed Cambodia Mobile Average 40 30 20 10 8 0 11 9 14 16 18 23 20 HK,China 0 0 0 0 0 1993 1994 1995 0.1 1996 2 3 1997 1998 2000 Top 6. DS L Broadband Ethernet LANs 1. K orea (Rep.) in Apartment Buildings 2. Hongkong China Cable M odem 3. Canada 4. Taiwan, China DSL 5. Iceland 6. Sweden Top 6. Cable M odem 1. K orea (Rep.) 2. Canada 3. Netherlands 4. United States 5. Austria 6. Belgium Telecom expenditure of countries in Asia & the Pacific, (2001-2002) Australi a Hong Kong India South Korea Malaysia Philippines 4 China 2 Singapore Taiwan K or ea o n Can g k ad on a g Ch in a Un Sw it e ed e d Ta S n iw tat an es ,C h in Ne th a er la nd s Au s Sin tr ia ga po Be re lg De iu m nm ar k Ic el a G nd er m an y S w J ap a it z n er lan Es d to nia F in lan d Fr an A ce us t ra P o l ia rtu ga No l rw ay Sp N ew ain Ze ala nd Un it e d Ita ly K in gd om 0 200 Thai H per 100 inhabitants, June 2001 6 150 ‘Access with quality’ vs. ‘investments’ TELECOMMUNICATIO N UNION 8 100 2001 INTERNATI ONAL TELECOMMUNICATIO N UNION 10 50 {Source: Various ITU Publications} 1999 INTERNATI ONAL 12 Singapore Taiwan,China 8 1992 Fixed Wireless 14 Japan 31 30 26 Not just service but ‘facilities’ for access 16 Internet Korea(Rep.) * S.Korea reached its penetration rate of 20% in 2003 -60 -50 -40 -30 -20 -10 0 10 20 30 40 50 60 {Source: Asia Pacific Development, 2002} 6 Paradigm shift To digital economy INTERNATI ONAL INTERNATI ONAL Shift Shiftfrom from •• Agricultural Agricultural and/or and/orIndustrial Industrial society; society; TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION Policies & Regulations in ICT: Tools for Improving ICT Infrastructure & Access to to •• Centralized Centralizedcontrol control or orregulation regulationfrom from regulators/ regulators/ monopolies monopoliesin in telecom; telecom; •• Significant Significantmarket market powers powersof of incumbent, incumbent, conglomerates conglomerates&& MNCs. MNCs. •• Information Informationsociety societywith withaa knowledge-driven knowledge-drivendigital digitaleconomy; economy; •• Deregulated Deregulatedor orprivatized privatized telecom; telecom;&& Industry-led self-regulation Industry-led self-regulation&& power powerof ofindividual individualconsumers; consumers; •• Micro, Micro,small small&&medium-sized medium-sized entrepreneurs esp.in inthe theera eraof of entrepreneursesp. eBusiness eBusinessor oreCommerce eCommerce;;&& ICT As the foundation and tool for the all Trends of changing & evolving policies Mobile: – Regulated – Dupoly/Multipl e ¾ IT Sector: – Un-regulated – Multiple TO ¾ Getting regulated with ‘hard’ laws BROADCASTING Evolution over decades Till 1980s Right to communication POLICIES Broadcasting Policy 1990s onwards LEGISLATIONS Till 1980s Broadcasting Act COMPUTER/IT TELECOMS Not particular Not particular IT Policy Telecom Policy ICT Policy None or under Commerce Telecommunication Act Laws Regular revision of RA IT Act Revision of TA 1990s onwards Spam Act, Convergence Bill, Communications and Multimedia Act etc. State-owned or monopoly; REGULATIONS Till 1980s Public-oriented; Regulation Market-led competition; (e.g., censor, contents, Regulation 'Hard' & 'Soft' channel etc.) 1990s More towards monitoring to Emerging demands for Public or private owned; onwards protect public interest regulation to ensure De-regulation with more security & confidence detailed regulatory tools TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION – Regulated – Monopoly ¾ De-Regulated, liberalized, privatized, or re-regulated with more detailed, but ‘soft’ regulatory frameworks INTERNATI ONAL INTERNATI ONAL ¾ Telecom Sector: Fixed: Different patch of policies, laws & regulations in ICT Sectors 7 Liberal . Policy vs. ICT Growth Why liberal policies ? TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION FOR INTERNATI ONAL INTERNATI ONAL Efficiency Competitiveness & Accessbility Affordability ¾ Industries - Operators - HW & SW companies & ¾ Consumers INTERNATI ONAL TELECOMMUNICATIO N UNION 9 Most operators have been separated from the ministries.; 9 Many underwent sectoral reforms or restructuring by separating regulators from policy-makers: e.g., over 110 worldwide and 17 in Asia-Pacific (recently Nepal, Bangladesh & Maldives). 9 Influenced by convergence of ICTs, some moved further towards multisectoral or converged ministries (e.g., Korea, China, Australia, India, Thailand, Nepal etc.) and/or regulators (e.g., Singapore, Malaysia, Bhutan, Mongolia etc.). TELECOMMUNICATIO N UNION e.g., Liberal Policy: Leading to Sectoral Reform INTERNATI ONAL Liberal policy with more detailed regulatory frameworks ! • Competition for a choice of services & suppliers as well as for competitive – if not, affordable - prices; • Universal Service Obligation & its funds from the incumbents &/or various operators for access to even rural & underprivileged groups; • Pricing & Rebalancing to reduce/update tariffs for affordability; etc. because of correlation between ‘policy/regulation’ & ‘access’ • Telecommunication sector, traditionally both regulated and operated by the government and/or state-owned monopoly, has been transforming towards deregulation, ‘progressive’ liberalization or privatization; • Liberalization with ‘competition’ especially in mobile services led them to outnumber fixed line services in both developed and developing countries (e.g., Cambodia); • Internet capacity, developed at liberal markets, exceeded international telephone circuit capacity in 2000. ¾ Thus, yes, liberal policy led to growth in the telecom sector …. But ! 8 Current status of sectoral reengineering • TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION Fixed Mobile M C C C C C C C P P M P C C P C M C INTERNATI ONAL INTERNATI ONAL Country Policy Maker Regulator Incumbent Bangladesh MPT BTRC BBTB China MII MII CT India MCIT TRAI BSNL Korea (Rep.) MIC KCC/MIC KT Malaysia MEWC MCMC TM Nepal MOICT NTA NT Philippines DOTC NTC several Sri Lanka MPT TRC ST Thailand MOICT TOT,CAT Major Regulatory Frameworks (1) • • {Source: ITU (2002), Internet for a Mobile Generation; Trends in Telecommunication Reform; & Global Directory} Licensing carriers or service providers for different types of licenses, but ideally on ‘technology-neutral’, subject to availability of scarce resources (e.g., radio spectrum); Pricing services through various mechanisms ranging from price-cap, rate of return, to rebalancing of tariffs in accordance with maturity of markets or industries; Quality of Services through setting its criteria and monitoring them; C=competition; M=monopoly; P=partial C. Regulatory Principles in The Reference Paper* Major Regulatory Frameworks (2) INTERNATI ONAL INTERNATI ONAL TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION • Ensuring interconnection among different fixed & mobile carriers’ networks on a fair, open, transparent, and non-discriminatory base through setting the financial, administrative and technical terms; • Managing radio spectrum for maximizing its limited resources with coordination with neighboring countries and regions to avoid any harmful interference; • Ensuring competition to provide various operators with level playing grounds or nondiscriminatory bases through removing entry barriers to new entrants inter alia; • Universal Service or Access to ensure that, as far as possible, no geographic area or social group (including people with disabilities and in needs) is deprived of access to telecoms service on reasonable terms; and so on …. The RPs are not just limited to Telecom sector but applicable to IT, now ICT sectors 1. 2. 3. 4. 5. WTO Competition safeguards or prevention of anti-competitive behavior; Interconnection guarantee and charges transparent or public availability of licensing criteria; Independence of regulators from operators; Fair allocation and use of scarce resources (e.g., frequencies, numbers, rights of way etc.); and Universal service *RP ….. now adopted by 72 governments 9 9 9 9 9 9 9 Having ICT Policy itself is no use , unless ensuring & implementing: e.g., Other Prerequisites for improving ICT ¾ Mechanisms to raise capital or funds (e.g., USO Funds), ¾ Development of infrastructure (e.g., electricity, road, transportation), ¾ Payment mechanisms (e.g., banking, exchange with goods etc.), ¾ Education and training for human resources ¾ Socio-cultural awareness (e.g. for poverty eradication, equality of genders, access from the underprivileged groups including the disabled), ¾ Economic empowerment (e.g., for new business and employment opportunities), ¾ Local languages and contents (e.g., multi-lingual software, local contents), ¾ Technical and legal measures for security and confidence (e.g., standards, cyber laws), ¾ Research, development, transfer, and implementation of new technologies ¾ Political wills with transparency and commitment, & ¾ Stable social, economic and political environment. TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION borderless ICT era. It will benefit for any parties, should regulators’ activities be publicly available and transparent through announcing and updating their ordinances, orders, directions, determinations, licensing conditions and criteria, the list of licensees, performance pledge and so forth in their annual reports, newsletters, or even Internet Homepages. INTERNATI ONAL INTERNATI ONAL • GOVERNANCE: Policy-makers & Regulators – Policy & regulatory tools with political wills at national levels • MANAGEMENT: Industries – Operators/suppliers with their own interests or as an obligation of universal service – Various SMEs with more creative entrepreneurship • SOCIAL ACTION: Communities + Civil society – Various initiatives like telecenters • Users/Consumers protected – To demand & monitor for ICTs at affordable prices with choices and quality of services • International & Regional Rules harmonized – To deal with trans-border issues esp. TELECOMMUNICATIO N UNION TELECOMMUNICATIO N UNION 9 with certain deadline (e.g., 30 days after application), if not one-stop licensing; Public Consultative Documents to resolve problems, issues and complaints; Public Hearings to hear various voices; Structured Consultative Proceedings based on the submission of written comments by interest groups; Use of Analytic Findings by interested/consumer groups; Reply Comments by interest/consumer groups; Advice from various forums or advisory committees; Analytical researches by regulator’s own staff or contractors on specific issues; and so forth Why Public Availability ? -------- For TRANSPARENCY !!! INTERNATI ONAL INTERNATI ONAL Streamlined regulatory Processes: Public availability, transparency, & efficiency 9 Streamlined regulatory processes – esp. licensing – 10 . Conclusion INTERNATI ONAL TELECOMMUNICATIO N UNION • Policies can be a critical facilitator – I.e., ‘means’ or ‘safeguard’ - rather than ‘goal’ or ‘burden’ for healthy development of ICT infrastructure and access; • Regulatory Frameworks can be critical means of not only market entries in liberalized markets but also developing ICT infrastructure & applications How to use the means successfully is subject to each country’s circumstances: esp., political will and stability And skills with expertise. Dr. Eun-Ju Kim ITU Regional Office 89/2 Chaengwattana Road Laksi, Bangkok 10210 Thailand Tel: +66 2574 8565 Fax: +66 2 574 9328 E-mail: eun-ju.kim@itu.int 11