FACILITATING CONVERGENCE : Licensing - The Malaysian Experience ITU Regional Regulatory Seminar Dalian, China, 5 – 8 August 2002 www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 AGENDA 1. 2. 3. New ‘convergence’ based Licensing Regime Implementation – Migration of Licensees Licensing Environment under the Communications and Multimedia Act 1998 (CMA 1998) A. 4. MCMC as a convergence regulator A. B. 5. Universal Service Provision Digital Signatures Act 1998 Postal Services Act 1991 Conclusion www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 New ‘convergence’ based Licensing Regime www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Internet Services Value-added services Cellular services Telecommunication services Free to air Radio Free to air TV services The sector used to have many different categories of licenses Licenses issued under the old regulatory framework were service-specific and technology-specific. These restricted competition into narrow markets and did not allow licensees to move freely into related and adjacent activities. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 The Communications and Multimedia Act 1998 has organized the sector under four markets Licenses issued under the new regulatory framework are service-neutral and technologyneutral. Licensees compete in four economic markets, i.e. Facilities, Connectivity, Applications, and Content Applications. Content Services Applications Services Network Services Network Facilities www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 The New Licenses allow for greater business flexibility Range of business options New Horizontal Licenses Confined to service(s) and technology defined in old license New licensees may enter market Old Vertical license www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Determination of Licensable Activities What is the activity? Ownership or operation of network facilities Network Facilities Provider Provision of basic connectivity & bandwidth to enable transport of communications between points Network Services Provider Provision of a particular function or capability to end user(s) Applications Services Provider www.cmc.gov.my © Malaysian Communications and Multimedia Commission Provision of content services Content Applications Services Provider EI/July 2002 Licence Categories Individual Licenses Class Licenses (Current) • Content applications service provider • Applications service provider • Network service provider • Network facilities provider • Applications service provider www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Licensing Category Individual Class (Current) Content Application Service Provider Satellite Broadcasting Subscription Broadcasting Terrestrial free to air TV Terrestrial radio broadcasting - Application Service Provider PSTN Telephony Public cellular telephony services IP telephony Public payphone service Public switched data service Audiotext hosting services provided on an opt-in basis Directory services Internet access services Messaging services Private payphone service Telegram services Network Service Provider Bandwidth services Broadcasting distribution services Cellular mobile services Customer access services Mobile satellite services - Network Facility Provider Earth stations Fixed links and cables Public payphone facilities Radiocommunications transmitters and links Satellite hubs Towers, poles, ducts and pits used in conjunction with other network facilities - www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Migration to the New Licensing Regime www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Transition Options for Licensees Intention to migrate to new license Licensee indicates intent to migrate or remain on existing license Register existing license Intention to retain existing license Register existing license Apply for new license Old license continues New license granted / refused Existing licensees have certain transitional obligations. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 The Steps to Convergence 1 Apr 99 1 Apr 00 New applications Licenses issued by Dept of Telecommunications Licenses issued by Ministry of Information Register license with MCMC and indicate intent to migrate to Minister Phased MCMC issues transitional licenses for licensees opting to migrate and to new applicants Old licenses not migrated continues until expiry www.cmc.gov.my © Malaysian Communications and Multimedia Commission Licenses for convergent activities Licenses for convergent activities EI/July 2002 Categories of Licences Less regulation Within the four markets, activities may fall into any of three categories for licensing purposes. Only activities with significant economic or social impact are individually licensed. The long term objective is to move into less regulation. Individual Class Licensed www.cmc.gov.my © Malaysian Communications and Multimedia Commission Exempt Unlicensed EI/July 2002 Licensing Migration map onto New technology-neutral and service-neutral licenses VAN license Content Services ISP license Telecommunication license Broadcasting license The old licenses that were issued based on specific technologies, and specific services Applications Services Network Services Network Facilities www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Licensing Migration Scenarios INTERIM RESTRICTIONS Some restrictions may apply in the interim. The reasons for these include the following: • To ensure the orderly growth of the convergent sector • To take into account commitments already made to some existing licensees; significant investments have been made on the basis of these commitments. Licensee A Licensee B Licensee C Licensee D Existing operators may require more than one license. But service-specific licenses such as licenses for broadcasting and ISP will no longer be issued. This, however, does not restrict the licensee from describing itself as a broadcaster or a telecommunications service provider. These are commercial decisions. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Licensing Environment under the CMA 1998 www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Registration For Class Licence APPLICANT Submits Form D Payment Registration Copy of licence Notified COMMISSION MINISTER Issues notification Issues Class licence Acknowledge; Check for completeness Process Qualifies for registration Does not qualify www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Process For Individual Licence APPLICANT Submit application Licence granted COMMISSION Acknowledge; Check for completeness Process and Recommend Register and Inform MINISTER Decision Issue licence s.30(3) Informed of reasons for rejection Not granted s.30(6) – s.30(8) www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Fees Payable & Licence Tenure Application fee RM10,000 Registration fee RM2,500 Processing fee RM50,000 Annual registration RM2,500 Annual licence fee 0.50% or 0.15% of Gross Annual Turnover (minimum RM50,000) Renewal fee Tenure RM25,000 CLASS LICENSEES INDIVIDUAL LICENSEES 5 or 10 years www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Individual Licence Licence Category Network Facility Provider Individual Licence (NFP) Network Service Provider Individual Licence (NSP) Application Service Provider Individual Licence (ASP) Content Application Service Provider Individual Licence (CASP) No. of licences issued 22 23 59 19 www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Licensing Environment Generic provisions of Act apply to all relevant activities Standard license conditions common to Individual and Class licences Standard Licence Conditions common to Individual Licences Special conditions Undertakings Individual Class www.cmc.gov.my © Malaysian Communications and Multimedia Commission Exempt EI/July 2002 Standard Conditions For Class Licence 1. 2. 3. 4. Permitted activities Sole licence Compliance with the law Compliance with the numbering plan, the electronic addressing plan, and Consumer Codes 1. 2. 3. 4. 5. Safety measures Charging mechanism Indemnity Fees Change of particulars of the registration notice www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Standard Conditions For Individual Licence 1. Corporate A. B. C. D. 2. 3. 1. Incorporation Share holding, JV Sole licence for activity Compliance with CMA Indemnity Change in licence condition Operations A. B. C. D. E. F. Numbering plan, electronic addressing, spectrum plan Consumer code Rates Safety measures Charge mechanism Licence fees www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Special Licence Conditions (Examples) 1. Obligation to provide Universal Service And/Or To Contribute To Universal Service Fund - The licensee shall comply with any determination made by the Commission on universal service provision. - CONTRIBUTION TO USP FUND: - All licensees except Content Application Service Provider (CASP) - Licensees whose annual total revenue derived from designated services exceeds RM500,000 - Contribution is determined at 6% of the total weighted net revenue from designated services 2. For all individual licensees [Reg. 18] A. Notify the Minister of any restructuring or rationalization of the individual’s corporate structure 3. Additional for CASP(I) [Reg. 22(2)] A. Provide local content programmes and those that promote Malaysian culture and national identity B. Carry public announcements for the purposes of the government or for public or national interest. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 USP Overall Objectives STATEMENT OF OBJECTIVE WHAT FOR WHICH SERVICES WHERE HOW FOR WHOM To promote the widespread availability and usage of network services and/or applications services throughout Malaysia by encouraging the installation of network facilities and the provision of network services and/or applications services in underserved areas or for underserved groups within the community. OPERATIONALISING THE OBJECTIVE To set targets and timelines. Basic communications services, initially focusing on public payphones, basic telephony and internet access services. USP funding to be provided to incumbents in brown field areas and successful bidders in green field areas. Through collective access (e.g. payphones) or individual access (e.g. residential phones). www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 UNIVERSAL SERVICE OBJECTIVES Penetration Rate Highly Served Area 22% (Current National Penetration Rate) 17.6% (20% below National Penetration Rate) 100 % 20 % 80 % Underserved Area Underserved Area is defined as an area where the penetration rate for basic telephony is 20% below the national penetration rate www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 UNIVERSAL SERVICE PROVISION : UPDATES 1. Ministerial Direction Universal Service Provision 1/2000, 1/2001 • 2. Commission Determination on Universal Service Provision 2/2001 • 3. 4. 5. Direction from Minister to determine a system of the USP Outlines the mechanism of USP in the country Underserved areas identified throughout the country Areas for roll-out in 2002 identified and bid documents issued Project implementation by 4th Quarter 2002 www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 MCMC as a Convergence Regulator for the entire communications and multimedia industry www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 MCMC as a Convergence Regulator 1. Apart from implementing the Communications and Multimedia Act 1998, MCMC is also has jurisdiction over the following Acts: A. B. Digital Signatures Act 1997 Postal Services Act 1991 www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Postal Regulatory : Role & Functions 1. To exercise regulatory functions including the determination of performance standards and standards of facilities and services and the enforcement thereof; 2. To ensure the licensees comply with their license terms and conditions; 3. To promote competition in providing for postal services; 4. To promote the interests of users such as the prices to be charged, the continuity of postal services and the quality of the postal services; www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Postal Regulatory : Role & Functions 5. To secure all reasonable demands for postal services are satisfied; 6. To promote and encourage the expansion of postal services with a view to the economic development of Malaysia; 7. To regulate the fixing of rates to be charged in respect of postal article; 8. To regulate the fees and commissions on postal financial services; and 9. To regulate the issuance of postage stamps. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Postal Licensing Regime in Malaysia 1. The Postal Services Act (PSA) 1991 governs the postal services industry in Malaysia. Regulations based on the Postal Act: I. II. 2. Postage Rate Rules; and Post Office Rules The PSA (Amendment) 2001 came into effect on I November 2001. This Amendment Act empowers the Commission to regulate the postal services industry in Malaysia. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 The Digital Signature Act 1997 1. 2. 3. 4. 5. DSA 1997 came into effect on 1st October 1998. It requires mandatory licensing whereby a company that Wishes to operate as a Certification Authority (CA) must be licensed first. The Regulator of the DSA is the MCMC – Controller of Certification Authority. The DSA 1997 enforces legal recognition to digital signatures and gives the same force of law as hand-written signatures. The DSA 1997 also outlines the main standards and minimum requirements of operating as a CA. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Regulator’s responsibility… 1. 2. 3. 4. Oversee and regulate the operations of CA s, Repositories and Date/Time Stamping Service in Malaysia; Ensure that licensed CA s, recognized Repositories and recognized Date/Time Stamping services maintain a high level of integrity and quality in rendering their services; Determine and coordinate CA trust model in Malaysia; and Determine cross-certification policies with foreign CA s. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Digital Signature : Licensing Framework Controller Controller Certificate of recognition License Certification Authority Repository Digicert Sdn Bhd • MSCtrustgate .com Sdn Bhd • Bank Negara (Restricted) • Certificate of recognition Date/Time Stamp Services Digicert Sdn Bhd • MSCtrustgate .com Sdn Bhd • Bank Negara (Restricted) • • Digicert Sdn Bhd 1. Two stages for CA license and recognition of repository/ date/ time stamp service: A. The establishment stage; and B. The operation stage. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Conclusion 1. 2. 3. 4. The communications and multimedia sector in Malaysia now operates under a converged Act and a single convergent regulator. The new licensing structure, which is technology and service neutral, makes it easy for license holders to provide new services as and when technological development enable these services to be provided. Licensing framework reflects the principles of promoting the national interest, transparency, less rather than more regulation and flexibility to foster industry’s dynamism. MCMC is a convergent regulator overseeing the entire communications and multimedia industry, including the postal services and digital signatures. www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002 Thank you Malaysian Communications and Multimedia Commission Level 11, Menara Dato’ Onn Putra World Trade Centre 45 Jalan Tun Ismail 50480 Kuala Lumpur MALAYSIA Tel : +60 3 4047-7000 Fax : +60 3 4042-3337/+60 3 2694-1803 www.cmc.gov.my © Malaysian Communications and Multimedia Commission EI/July 2002