UNIVERSITY OF OF MALTA MALTA UNIVERSITY THE MATRICULATION EXAMINATION INTERMEDIATE LEVEL MARKETING MAY 2015 EXAMINERS’ REPORT IM EXAMINERS’ REPORT MAY 2015 IM MARKETING MAY 2015 SESSION EXAMINERS’ REPORT Part 1: Statistical Information Table 1 shows the distribution of grades for the May 2015 session of the examination. GRADE A B C D E F abs TOTAL NUMBER 29 49 69 39 29 23 11 249 % OF TOTAL 11.6 19.7 27.7 15.7 11.6 9.2 4.4 100 Part 2: Comments regarding candidate’s performance Question 1 Almost all candidates answered parts a) and b) correctly. Some were not familiar with the term ‘elasticity of demand’ and others failed to distinguish properly between retailing and wholesaling. Question 2 The main problem in question 2 was the definition of customer relationship management. Some candidates did not know what it was. . Question 3 Most candidates managed to list the different business orientations satisfactorily. In part b) there were candidates who did not provide commercial examples and although they could explain the characteristics of the different orientations, the application was rather poor. Question 4 Many candidates gave a diagram to accompany this question with a good explanation of the different stages. There is an overall misconception that the stages progress naturally from one stage to another, without mentioning that, for example, some products may have been on the market for decades without experiencing a decline. Question 5 Candidates who opted for this question were generally well prepared to explain the concept of marketing segmentation. There were some who also included B2B segmentation in part b) of this question. This was agreed to be acceptable to address the question. Question 6 Candidates were able to distinguish between primary and secondary research. The quality of the answers varied in part b). Although many could mention the stages of the marketing research process, the explanation of the stages and the application to online social networks differed considerably. 2 IM EXAMINERS’ REPORT MAY 2015 Question 7 Candidates had a good idea of the types of advertising media, with many mentioning more than the required five. Many applied the media to the restaurant business correctly. The general weakness of the replies was in the mentioning of the advantages and disadvantages of each medium. Question 8 The three types of pricing strategies were well defined by the candidates who selected this question. Most respondents managed to distinguish satisfactorily between the market penetration and market skimming strategies. Chairperson Examiners’ Panel 2015 3