AD1 - ITS Data Mart
MassDOT - Highway Division
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
+
MassDOT Highway Division
HOC
+
Private Traveler
Information
Service Providers
Operations
Centers
Toll Administration
traffic archive data
Archived Data
Management Subsystem
MassDOT Highway Division
Archive
archive requests
+
archive status
toll archive data
archived data products
archive requests
+
archive status
LEGEND
pl anned and future flow
existing flow
user defined flow
archived data product
requests
MassDOT Highway Division
FAST LANE
Account
Processing
Center
Archived Data User
Systems
MassDOT - Highway
Division Archive
Users
AD3 - ITS Virtual Data Warehouse
MassDOT - Office of Transportation Planning
Archived Data Management
Subsystem
Berkshire Regional
Planning
Commission Archive
+
Berkshire Visitors
Bureau Archive
+
BRTA Archive
+
Franklin County
Chamber of
Commerce Archive
+
Franklin Regional
Council of
Governments
Archive
+
Greater Springfield
Convention and
Visitors Bureau
Archive
Archived Data Management
Subsystem
archive
coordination
Archived Data Management
Subsystem
archive
coordination
MassDOT - Office of
Transportation
Planning Archive
archive
coordination
archive
coordination
archived data
products
archived data
product requests
Archived Data User
Systems
MassDOT - Office of
Transportation
Planning Archive Users
LEGEND
pl anned and future flow
existing flow
user defined flow
FRTA Archive
+
Local City/Town
Planning
Commission Archive
+
Local Transit
Archive
+
MassDOT - Highway
Division Archive
+
MassDOT - RMV
Division Crash
Report Database
+
Pioneer Valley
Planning
Commission Archive
+
PVTA Archive
LEGEND
pl anne d and future flow
APTS02 - Transit Fixed-Route Operations
BRTA
existing flow
user defined flow
Event Promoters
Transit Vehicle
Subsystem
event plans
Transit Management
Regional Event
Information Providers
BRTA Transit
Dispatch
transit vehicle operator
information
Traffic Management
road network
conditions
transit vehicle schedule
performance
City of Pittsfield TMC
+
Local City/Town TMC
+
MassDOT - Highway
Division HOC
current asset
restrictions
transit information
request
Maintenance and Construction
Management
City of Pittsfield
Maintenance Garage
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
transit and fare
schedules
current asset
restrictions
transit information
request
transit and fare
schedules
Information Service
Provider
Private Traveler
Information
Services
transit and fare
schedules
+
transit vehicle
location data
Information Service
Provider
BRTA Traveler
Information
Systems
BRTA Fixed
Route Transit
Vehicles
Information Service
Provider
Local City/Town
Websites
+
MassDOT Highway Division
511 System
+
Regional Traveler
Information
Service Provider
Operations
Centers
LEGEND
pl anne d and future flow
APTS02 - Transit Fixed-Route Operations
FRTA
existing flow
user defined flow
Transit Vehicle
Subsystem
Event Promoters
Transit Management
Regional Event
Information Providers
FRTA Transit
Dispatch
event plans
transit vehicle operator
information
Traffic Management
road network
conditions
transit vehicle schedule
performance
Local City/Town
TMC
+
MassDOT - Highway
Division District
Offices / DTOC
current asset
restrictions
transit information
request
Maintenance and Construction
Management
Local City/Town DPW
Maintenance and
Construction Dispatch
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
transit and fare
schedules
current asset
restrictions
transit and fare
schedules
Information Service
Provider
Private Traveler
Information
Services
transit and fare
schedules
+
transit vehicle
location data
transit information
request
Information Service
Provider
FRTA Traveler
Information
Systems
FRTA Fixed
Route Transit
Vehicles
Information Service
Provider
Local City/Town
Websites
+
MassDOT Highway Division
511 System
+
Regional Traveler
Information
Service Provider
Operations
Centers
APTS02 - Transit Fixed-Route Operations
PVTA
Maintenance and Construction
Management
LEGEND
pl anned and future flow
City of Springfield
Maintenance Garage
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
existing flow
user defined flow
Transit Management
PVTA Transit
Operators
Dispatch Centers
transit vehicle operator
information
transit vehicle schedule
performance
Information Service Provider
PVTA Traveler
Information Systems
PVTA Fixed
Route Transit
Vehicles
7 transit dispatches,
including UMass Transit
current asset
restrictions
Transit Management
transit traveler
information
coordination
PVTA Transit
Dispatch
Traffic Management
City of Springfield
TMC
+
Local City/Town TMC
+
MassDOT - Highway
Division HOC
Transit Vehicle
Subsystem
transit and fare
schedules
road network
conditions
current asset
restrictions
transit information
request
Information Service
Provider
transit information
request
transit and fare
schedules
+
transit vehicle
location data
Private Traveler
Information
Services
transit and fare
schedules
Information Service
Provider
Local City/Town
Websites
+
MassDOT Highway Division
511 System
+
Regional Traveler
Information
Service Provider
Operations
Centers
APTS02 - Transit Fixed-Route Operations
Private Surface Transportation Provider
Traffic Management
Local City/Town
TMC
+
MassDOT Highway Division
HOC
road network
conditions
current asset
restrictions
LEGEND
pl anned and future flow
existing flow
user defined flow
Private Surface
Transportation
Provider
Dispatch
transit vehicle operator
information
current asset
restrictions
Private Surface
Transportation
Provider Vehicles
transit vehicle schedule
performance
transit information
request
Maintenance and
Construction Management
MassDOT Highway Division
Maintenance
Operations Depots
Transit Management
Transit Vehicle
Subsystem
transit and fare
schedules
Information Service
Provider
Local City/Town
Websites
+
MassDOT Highway Division
511 System
+
Private Traveler
Information
Services
APTS02 - Transit Fixed-Route Operations
Local Transit
Traffic Management
Local City/Town
TMC
+
MassDOT Highway Division
HOC
road network
conditions
Transit Management
Local Transit
Dispatch
current asset
restrictions
transit vehicle operator
information
Local Transit
Vehicles
transit vehicle schedule
performance
Maintenance and
Construction Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations Depots
Transit Vehicle
Subsystem
transit information
request
transit and fare
schedules
current asset
restrictions
LEGEND
pl anned and future flow
existing flow
user defined flow
Information Service
Provider
Local City/Town
Websites
+
MassDOT Highway Division
511 System
+
Private Traveler
Information
Services
APTS03 - Demand Response and Paratransit Operations
BRTA
Information Service
Provider
BRTA Traveler
Information
Systems
demand responsive
transit plan
Transit Management
BRTA Paratransit
Dispatch
Local City/Town
Websites
+
MassDOT Highway Division
511 System
+
Private Traveler
Information
Services
transit vehicle
operator information
BRTA Demand
Response
Vehicles
demand response
passenger and use
data
demand responsive
transit request
Information Service
Provider
Transit Vehicle
Subsystem
transit and fare
schedules
road network
conditions
transit information
request
LEGEND
pl anned and future flow
existing flow
user defined flow
Traffic Management
City of Pittsfield TMC
+
Local City/Town TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
APTS03 - Demand Response and Paratransit Operations
FRTA
Information Service
Provider
FRTA Traveler
Information
Systems
demand responsive
transit plan
Transit Management
FRTA Paratransit
Dispatch
Local City/Town
Websites
+
MassDOT Highway Division
511 System
+
Private Traveler
Information
Services
transit vehicle
operator information
FRTA Demand
Response
Vehicles
demand response
passenger and use
data
demand responsive
transit request
Information Service
Provider
Transit Vehicle
Subsystem
transit and fare
schedules
road network
conditions
transit information
request
LEGEND
pl anned and future flow
existing flow
user defined flow
Traffic Management
Local City/Town TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Town of Greenfield TMC
APTS03 - Demand Response and Paratransit Operations
PVTA
Information Service
Provider
PVTA Traveler
Information
Systems
demand responsive
transit plan
Transit Management
road network
conditions
PVTA Transit
Dispatch
demand responsive
transit request
Information Service
Provider
Local City/Town
Websites
+
MassDOT Highway Division
511 System
transit and fare
schedules
transit information
request
Traffic Management
City of Springfield TMC
+
Local City/Town TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
transit traveler
information
coordination
transit information request
Information Service
Provider
transit and fare schedules
LEGEND
Private Traveler
Information
Services
Transit Vehicle
Subsystem
pl anned and future flow
existing flow
user defined flow
Transit Management
PVTA Paratransit
Operators
Dispatch Centers
transit vehicle
operator information
demand response
passenger and use
data
PVTA Demand
Response
Vehicles
APTS03 - Demand Response and Paratransit Operations
Local Transit
Traffic Management
Local City/Town
TMC
+
MassDOT Highway Division
HOC
Information Service
Provider
Local City/Town
Websites
+
MassDOT Highway Division
511 System
+
Private Traveler
Information
Services
road network
conditions
Transit Management
Local Transit
Dispatch
Transit Vehicle
Subsystem
transit vehicle operator
information
Local Transit
Vehicles
demand response
passenger and use data
demand responsive
transit plan
+
transit and fare
schedules
transit fare coordination
demand responsive
transit request
+
transit information
request
transit fare coordination
Transit Management
Local Transit
Automated Fare
System
LEGEND
pl anned and future flow
existing flow
user defined flow
APTS07 - Multimodal Coordination
MassDOT - Highway Division
Parking Management
Transit Management
parking information
MassDOT - Highway
Division Park-andRide Facilities
parking lot data request
LEGEND
pl anned and future flow
existing flow
user defined flow
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
Local Transit
Dispatch
+
PVTA Transit
Dispatch
APTS09 - Transit Signal Priority
BRTA (2 of 2)
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
Roadway Subsystem
MassDOT Highway Division
Traffic Signals
request for right-of-way
+
signal control status
Traffic Management
MassDOT Highway Division
HOC
LEGEND
pl anned and future flow
existing flow
user defined flow
Transit Vehicle
Subsystem
signal control data
signal control data
request for right-of-way
+
signal control status
local signal priority
request
BRTA Fixed
Route Transit
Vehicles
APTS09 - Transit Signal Priority
FRTA (2 of 2)
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
Roadway Subsystem
MassDOT Highway Division
Traffic Signals
request for right-of-way
+
signal control status
Traffic Management
MassDOT Highway Division
HOC
LEGEND
pl anned and future flow
existing flow
user defined flow
Transit Vehicle
Subsystem
signal control data
signal control data
request for right-of-way
+
signal control status
local signal priority
request
FRTA Fixed
Route Transit
Vehicles
APTS09 - Transit Signal Priority
PVTA (2 of 2)
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
Roadway Subsystem
MassDOT Highway Division
Traffic Signals
request for right-of-way
+
signal control status
Traffic Management
MassDOT Highway Division
HOC
LEGEND
pl anned and future flow
existing flow
user defined flow
Transit Vehicle
Subsystem
signal control data
signal control data
request for right-of-way
+
signal control status
local signal priority
request
PVTA Fixed
Route Transit
Vehicles
APTS09 - Transit Signal Priority
Local City/Town (2 of 2)
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
Roadway Subsystem
signal control data
MassDOT Highway Division
Traffic Signals
request for right-of-way
+
signal control status
Traffic Management
MassDOT Highway Division
HOC
LEGEND
pl anned and future flow
existing flow
user defined flow
Transit Vehicle
Subsystem
signal control data
request for right-of-way
+
signal control status
Local Transit
Vehicles
local signal priority
request
ATIS02 - Interactive Traveler Information
MassDOT - Highway Division
Traffic Management
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Regional Traveler
Information Service
Provider Operations
Centers
Vehicle
MassDOT - Highway
Division
Maintenance and
Construction
Vehicles
+
Private Vehicles
road network
conditions
Information Service
Provider
MassDOT Highway Division
511 System
road network traffic
probe data
traveler profile
+
traveler request
transit information
request
broadcast traveler
information
Media
LEGEND
pl anned and future flow
Local Print and
Broadcast Media
Travelers Access
Devices
interactive traveler
information
transit and fare
schedules
traveler
information for
media
Personal Information
Access
existing flow
user defined flow
Transit Management
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
PVTA Transit
Dispatch
+
UMass Transit
Dispatch
ATIS02 - Interactive Traveler Information
Private Traveler Information Service Providers (1 of 2)
Roadway Subsystem
Private Traveler
Information Service
Providers Cameras
video surveillance
control
traffic images
Information Service
Provider
Private Traveler
Information
Services
traveler profile
+
traveler request
Traffic Management
road network
conditions
Private Traveler
Information Service
Providers
Operations Centers
road network
conditions
Travelers Access
Devices
interactive traveler
information
multimodal information
request
traffic images
Personal Information
Access
multimodal information
Multimodal
Transportation Service
Provider
Regional/ Municipal
Airports
Information Service
Provider
MassDOT Highway Division
511 System
LEGEND
pl anned and future flow
existing flow
user defined flow
ATIS02 - Interactive Traveler Information
Local City/Town
Media
traveler information
for media
Local City/Town
TMC
+
MassDOT - Highway
Division HOC
LEGEND
pl anned and future flow
existing flow
user defined flow
interactive traveler
information
Local City/Town
Websites
Local Print and
Broadcast Media
Traffic Management
Information Service
Provider
Personal Information
Access
Travelers Access
Devices
traveler profile
+
traveler request
Maintenance and
Construction
Management
road network
conditions
maint and constr work
plans
+
roadway maintenance
status
+
work zone information
Local City/Town
DPW
Maintenance and
Construction
Dispatch
+
MassDOT Highway Division
Maintenance
Operations
Depots
ATIS02 - Interactive Traveler Information
Regional Traveler Information Service Providers
Traffic Management
Transit Management
transit system data
Regional Traveler
Information
Service Provider
Operations
Centers
PVTA Transit
Dispatch
+
UMass Transit
Dispatch
Maintenance and
Construction Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations Depots
Information Service
Provider
road network conditions
Transit information
MassDOT Highway Division
511 System
+
Regional Traveler
Information
Service Provider
Websites
maint and constr work
plans
+
roadway maintenance
status
+
work zone information
broadcast traveler
information
Personal Information
Access
LEGEND
pl anned and future flow
existing flow
user defined flow
Travelers Access
Devices
ATIS05 - ISP Based Route Guidance
Private Traveler Information Service Providers
Traffic Management
MassDOT Highway Division
HOC
road network conditions
Information Service
Provider
Private Traveler
Information
Services
trip confirmation
+
trip request
trip plan
Vehicle
trip confirmation
+
trip request
Private Vehicles
trip plan
LEGEND
pl anned and future flow
existing flow
user defined flow
Personal Information
Access
Travelers Access
Devices
ATIS08 - Dynamic Ridesharing
MassDOT Travel Options Program
Transit Management
Amtrak Operations
+
BRTA Paratransit
Dispatch
+
BRTA Transit Dispatch
+
FRTA Paratransit
Dispatch
+
FRTA Transit Dispatch
+
Local Transit Dispatch
+
Private Surface
Transportation Provider
Dispatch
+
PVTA Paratransit
Operators Dispatch
Centers
+
PVTA Transit Dispatch
+
UMass Transit Dispatch
demand
responsive transit
plan
Information Service
Provider
Personal Information
Access
trip plan
MassDOT Travel
Options Program
Travelers Access
Devices
trip confirmation
+
trip request
ISP coordination
ISP coordination
Information Service
Provider
MassDOT Highway Division
511 System
LEGEND
demand responsive
transit request
pl anned and future flow
existing flow
user defined flow
ATMS01 - Network Surveillance
MassDOT - Highway Division
LEGEND
Roadway Subsystem
pl anned and future flow
Traffic Management
traffic images
existing flow
user defined flow
Information Service
Provider
MassDOT Highway Division
Website
+
Private Traveler
Information
Services
+
Regional Traveler
Information
Service Provider
Websites
road network
conditions
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
MassDOT Highway Division
Cameras
video surveillance
control
traffic flow
traffic sensor control
Roadway Subsystem
MassDOT Highway Division
Detectors
traffic information traffic information
coordination
coordination
road network
conditions
Traffic Management
MassDOT - Highway
Division Event
Reporting System
traffic operator data
traffic operator
inputs
Traffic Operations
Personnel
MassDOT - Highway
Division Event
Reporting System
Authorized Users
ATMS02 - Probe Surveillance
MassDOT - Highway Division
Maintenance and
Construction Vehicle
Local City/Town
DPW
Maintenance and
Construction
Vehicles
+
MassDOT Highway Division
Maintenance and
Construction
Vehicles
road network probe data
request_ud
road network traffic
probe data
Traffic Management
Transit Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
HOC
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
Private Surface
Transportation
Provider
Dispatch
+
PVTA Transit
Dispatch
road network traffic
probe data
traffic probe data
Roadway Subsystem
LEGEND
pl anned and future flow
existing flow
user defined flow
MassDOT Highway Division
Probe Beacons
traffic probe data
Vehicle
Probe Vehicles
request tag data_ud
ATMS02 - Probe Surveillance
Regional Traveler Information Service Providers
Vehicle
Roadway Subsystem
request tag data_ud
MassDOT Highway Division
FAST LANE Tags
Regional Traveler
Information
Service Provider
Field Equipment
traffic probe data
LEGEND
pl anned and future flow
existing flow
user defined flow
Traffic Management
traffic probe data
Regional Traveler
Information
Service Provider
Operations
Centers
ATMS03 - Surface Street Control
MassDOT - Highway Division
Traffic Management
MassDOT Highway Division
HOC
traffic control
coordination
traffic control
coordination
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
signal control data
+
traffic sensor control
Roadway Subsystem
MassDOT Highway Division
Traffic Signals
signal control status
+
traffic flow
signal control data
+
traffic sensor control
signal control status
+
traffic flow
LEGEND
pl anned and future flow
existing flow
user defined flow
MassDOT HOC shall maintain control of
MassDOT - Highway Division Traffic
Signals when the MassDOT - Highway
Division District offices are closed or there
is an outstanding emergency where it is
deemed necessary to do so.
ATMS06 - Traffic Information Dissemination
MassDOT - Highway Division (1 of 2)
Roadway Subsystem
MassDOT - Highway
Division HAR
+
MassDOT - Highway
Division VMS
roadway
information system
status
roadway
information system
data
MassDOT - HOC shall provide information
dissemination services in the event the
MassDOT - Highway Division District
Offices are closed or there is an
outstanding emergency where it is
deemed necessary to do so.
LEGEND
pl anned and future flow
existing flow
user defined flow
Traffic Management
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
road network
conditions
Information Service
Provider
MassDOT - Highway
Division 511
System
+
MassDOT - Highway
Division Public
Information Office
+
Regional Traveler
Information Service
Provider Operations
Centers
Media
Local Print and
Broadcast Media
traveler
information for
media
ATMS06 - Traffic Information Dissemination
MassDOT - Highway Division (2 of 2)
Transit Management
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
Private Surface
Transportation
Provider Dispatch
+
PVTA Transit
Dispatch
+
UMass Transit
Dispatch
LEGEND
pl anned and future flow
existing flow
user defined flow
road network
conditions
Traffic Management
Emergency Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
HOC
City/Town/County
Emergency
Management
Center
+
City/Town/County
Public Safety
Dispatch
+
MEMA Operations
Center (St)
+
MSP Headquarters
(St)
road network
conditions
MassDOT HOC shall provide information
dissemination services in the event the
MassDOT - Highway Division District
Offices are closed or there is an
outstanding emergency where it is
deemed necessary to do so.
road network
conditions
ATMS07 - Regional Traffic Control
MassDOT - Highway Division (1 of 2)
Traffic Management
Traffic Management
traffic control coordination
traffic images_ud
MassDOT Highway Division
HOC
traffic control coordination
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
traffic images_ud
traffic information
coordination
+
traffic images_ud
traffic control
coordination
traffic information
coordination
+
traffic images_ud
traffic control
coordination
traffic information coordination
traffic information coordination
LEGEND
pl anned and future flow
existing flow
user defined flow
Massachusetts
Interagency
Video
Information
System
Traffic Management
MassDOT Highway Division
Maintenance
Operations
Depots
ATMS07 - Regional Traffic Control
MassDOT - Highway Division (2 of 2)
Traffic Management
Traffic Management
traffic information coordination
City of Pittsfield TMC
+
City of Springfield
TMC
+
Local City/Town TMC
+
Regional Traveler
Information Service
Provider Operations
Centers
+
Town of Greenfield
TMC
LEGEND
pl anned and future flow
existing flow
user defined flow
traffic information coordination
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
ATMS07 - Regional Traffic Control
Local City/Town
Traffic Management
Local City/Town
TMC
Traffic Management
traffic information coordination
traffic information coordination
LEGEND
pl anned and future flow
existing flow
user defined flow
City of Pittsfield TMC
+
City of Springfield TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Town of Greenfield TMC
ATMS07 - Regional Traffic Control
Private Traveler Information Service Providers
Traffic Management
Private Traveler
Information Service
Providers
Operations Centers
Traffic Management
traffic images
traffic images
traffic information coordination
traffic information coordination
LEGEND
pl anned and future flow
existing flow
user defined flow
City of Pittsfield TMC
+
City of Springfield TMC
+
Local City/Town TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Town of Greenfield TMC
ATMS08 - Incident Management
MassDOT - Highway Division (TM to EM)
Emergency Management
City/Town/County
Emergency
Management
Center
+
City/Town/County
Public Safety
Dispatch
+
MEMA Operations
Center (St)
+
MSP Troop B
(Northampton)
+
MSP Troop E
(Turnpike)
+
University/College
Police Force
incident information
+
incident response status
+
resource request
incident information
+
resource deployment status
+
road network conditions
Traffic Management
MassDOT - Highway
Division District Offices /
DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
traffic information
coordination
incident information
+
incident response status
+
resource request
There is constant coordination and
communication between the
MassDOT - Highway District Offices
and the MassDOT HOC. The
information flows between the traffic
management functions shall depend
on the size, severity, location, and
timing of the incident.
event plans
traffic information
coordination
Traffic Management
event plans
Event Promoters
Regional Event
Information
Providers
MassDOT - Highway
Division HOC
incident information
+
resource deployment status
+
road network conditions
LEGEND
pl anned and future flow
existing flow
UMass has its own
incident commander.
user defined flow
event plans
ATMS08 - Incident Management
City of Pittsfield (TM to EM)
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
HOC
+
MEMA
Operations
Center (St)
+
MSP Troop B
(Northampton)
incident information
+
incident response status
+
resource request
Traffic Management
City of Pittsfield
TMC
incident information
+
resource deployment status
+
road network conditions
traffic information
coordination
traffic information
coordination
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
+
MassDOT Highway Division
HOC
event plans
Event Promoters
Regional Event
Information
Providers
LEGEND
pl anned and future flow
existing flow
user defined flow
ATMS08 - Incident Management
City of Springfield (TM to EM)
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
HOC
+
MEMA
Operations
Center (St)
+
MSP Troop B
(Northampton)
incident information
+
incident response
status
+
resource request
Traffic Management
City of
Springfield TMC
incident information
+
resource deployment
status
+
road network conditions
traffic information
coordination
traffic information
coordination
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
+
MassDOT Highway Division
HOC
event plans
Event Promoters
Regional Event
Information
Providers
LEGEND
pl anned and future flow
existing flow
user defined flow
ATMS08 - Incident Management
Town of Greenfield (TM to EM)
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
HOC
+
MEMA
Operations
Center (St)
+
MSP Troop B
(Northampton)
incident information
+
incident response
status
+
resource request
Traffic Management
Town of
Greenfield TMC
incident information
+
resource deployment
status
+
road network conditions
traffic information
coordination
traffic information
coordination
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
+
MassDOT Highway Division
HOC
event plans
Event Promoters
Regional Event
Information
Providers
LEGEND
pl anned and future flow
existing flow
user defined flow
ATMS08 - Incident Management
Local City/Town (TM to EM)
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
HOC
+
MEMA
Operations
Center (St)
+
MSP Troop B
(Northampton)
incident information
+
incident response
status
+
resource request
Traffic Management
Local City/Town
TMC
incident information
+
resource deployment
status
+
road network conditions
traffic information
coordination
traffic information
coordination
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
+
MassDOT Highway Division
HOC
event plans
Event Promoters
Regional Event
Information
Providers
LEGEND
pl anned and future flow
existing flow
user defined flow
ATMS08 - Incident Management
MassDOT - Highway Division (TM to MCM)
Traffic Management
MassDOT - Highway
Division HOC
incident information
+
maint and constr resource request
incident information
+
maint and constr resource response
LEGEND
pl anned and future flow
existing flow
user defined flow
Maintenance and
Construction Management
Local City/Town
DPW Maintenance
and Construction
Dispatch
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
ATMS08 - Incident Management
MassDOT - Highway Division (EM to MCM)
Emergency Management
City/Town/County
Emergency
Management
Center
+
City/Town/County
Public Safety
Dispatch
+
MSP Troop B
(Northampton)
LEGEND
pl anned and future flow
existing flow
user defined flow
incident information
+
maint and constr resource request
incident information
+
maint and constr resource response
Maintenance and
Construction Management
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division HOC
ATMS08 - Incident Management
MSP (EM to MCM)
Maintenance and
Construction Management
Local City/Town
DPW Maintenance
and Construction
Dispatch
incident information
+
maint and constr
resource response
Emergency Management
MSP Troop B
(Northampton)
incident information
+
incident response
status
+
maint and constr
resource request
incident information
+
incident response
status
+
maint and constr
resource request
incident information
+
maint and constr
resource response
Emergency Management
MSP Troop E
(Turnpike)
incident information
+
maint and constr
resource response
incident information
+
incident response
status
+
maint and constr
resource request
LEGEND
pl anned and future flow
existing flow
user defined flow
Maintenance and
Construction
Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
ATMS08 - Incident Management
MassDOT - Highway Division (MCM to Other MCM)
Other MCM
Other MassDOT Highway Division
District Offices /
DTOC
+
Other MassDOT Highway Division
Maintenance
Operations Depots
LEGEND
pl anned and future flow
existing flow
user defined flow
maint and constr
resource coordination
maint and constr
resource coordination
Maintenance and
Construction
Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
+
MassDOT Highway Division
HOC
maint and constr
resource coordination
maint and constr
resource coordination
Maintenance and
Construction
Management
City of Pittsfield
Maintenance
Garage
+
City of
Springfield
Maintenance
Garage
+
Local City/Town
DPW
Maintenance and
Construction
Dispatch
+
Town of
Greenfield
Maintenance
Garage
ATMS08 - Incident Management
Rail Operations Coordination
Traffic Management
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MSP Troop B
(Northampton)
LEGEND
pl anned and future flow
existing flow
user defined flow
incident information
+
rail incident response
status
incident information
+
incident response
status
Rail Operations
rail incident
information_ud
Rail Operations
Centers
incident information
for rail_ud
City of Pittsfield
TMC
+
City of
Springfield TMC
+
Local City/Town
TMC
+
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
HOC
+
Town of
Greenfield TMC
ATMS08 - Incident Management
MassDOT - Highway Division (EM to Transit)
Emergency Management
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division HOC
emergency plan coordination
+
emergency transit service request
+
pre-arrival notification
emergency plan coordination
+
emergency transit service response
+
pre-arrival notification
LEGEND
pl anned and future flow
existing flow
user defined flow
Transit Management
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
Private Surface
Transportation
Provider Dispatch
+
PVTA Transit
Dispatch
+
UMass Transit
Dispatch
ATMS10 - Electronic Toll Collection
MassDOT - Highway Division (1 of 2)
Information Service
Provider
MassDOT Highway Division
Website
toll data request
Toll Administration
toll probe data
+
toll data
MassDOT Highway Division
FAST LANE
Account
Processing
Center
Vehicle
Toll Collection
toll transactions
MassDOT Highway Division
Toll Plazas
toll instructions
vehicle payment request
+
vehicle payment update
MassDOT Highway Division
FAST LANE Tags
vehicle payment
information
payment
Traveler Card
LEGEND
pl anned and future flow
existing flow
user defined flow
Regional Fare Card
request for payment
ATMS10 - Electronic Toll Collection
MassDOT - Highway Division (2 of 2)
Toll Administration
Emergency Management
MassDOT - Highway
Division FAST
LANE Account
Processing Center
City/Town/County
Public Safety
Dispatch
+
MSP Troop E
(Turnpike)
transaction status
Financial Institution
Financial
Institutions
payment request
Other Toll
Administration
Other Toll
Administration
Systems
toll coordination
emergency traveler
information
roadway safety vehicle safety data
data
toll coordination
DMV
LEGEND
pl anned and future flow
existing flow
user defined flow
registration
MassDOT - RMV
Division Registration
and Licensing
Database
ATMS13 - Standard Railroad Crossing
MassDOT - Highway Division
track status
Roadway Subsystem
Traffic Management
lighting system status
Wayside Equipment
Rail Operators
Wayside Equipment
hri advisories
Rail Operations
Rail Operations
Centers
LEGEND
pl anned and future flow
existing flow
user defined flow
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
hri control data
+
hri request
hri status
traffic images
MassDOT - Highway
Division Traffic
Signals
+
MassDOT - Highway
Division Detectors
Roadway Subsystem
MassDOT - Highway
Division Cameras
video surveillance
control
ATMS13 - Standard Railroad Crossing
Local City/Town
Traffic Management
Local City/Town
TMC
+
MassDOT Highway Division
HOC
hri advisories
Rail Operations
Rail Operations
Centers
LEGEND
pl anned and future flow
existing flow
user defined flow
hri control data
+
hri request
Roadway Subsystem
hri operational status
Rail Operators
Wayside Equipment
Local City/Town
Field Equipment
hri status
traffic images
Wayside Equipment
track status
ATMS15 - Railroad Operations Coordination
Rail Operations Centers
Traffic Management
City of Pittsfield
TMC
+
City of Springfield
TMC
+
Local City/Town
TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division HOC
+
Town of Greenfield
TMC
railroad advisories
+
railroad schedules
Rail Operations
Rail Operations
Centers
hri advisories
LEGEND
pl anned and future flow
existing flow
user defined flow
ATMS16 - Parking Facility Management
MassDOT - Highway Division
Transit Management
FRTA Transit
Dispatch
+
Private Surface
Transportation
Provider
Dispatch
+
PVTA Transit
Dispatch
parking lot data
request
+
transit and fare
schedules
Parking Management
MassDOT - Highway
Division Park-andRide Facilities
parking lot data
request
parking
information
parking information
parking lot data
request
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division HOC
pl anned and future flow
existing flow
user defined flow
MassDOT - Highway
Division 511 System
+
MassDOT - Highway
Division Website
parking
information
Traffic Management
LEGEND
Information Service Provider
Roadway Subsystem
parking information
MassDOT Highway Division
VMS
ATMS16 - Parking Facility Management
BRTA
Information Service
Provider
BRTA Traveler
Information
Systems
parking lot data request
+
parking reservations
request
parking information
+
parking lot reservation
confirmation
Parking Management
payment request
BRTA Parking
Management
System
Financial Institution
Financial
Institutions
transaction status
Transit Management
Vehicle
MassDOT Highway Division
FAST LANE Tags
request for
payment
tag data
parking information
BRTA Transit
Dispatch
request tag data
+
vehicle payment update
parking lot data request
transit and fare schedules
payment
request for payment
Traveler Card
LEGEND
pl anned and future flow
Regional Fare Card
existing flow
payment
user defined flow
ATMS16 - Parking Facility Management
PVTA
Information Service
Provider
PVTA Traveler
Information
Systems
parking lot data request
+
parking reservations
request
parking information
+
parking lot reservation
confirmation
Parking Management
payment request
PVTA Parking
Management
System
Financial Institution
Financial
Institutions
transaction status
Transit Management
Vehicle
MassDOT Highway Division
FAST LANE Tags
request for
payment
tag data
parking information
PVTA Transit
Dispatch
request tag data
+
vehicle payment update
parking lot data request
transit and fare schedules
payment
request for payment
LEGEND
Traveler Card
pl anned and future flow
Regional Fare Card
existing flow
payment
user defined flow
ATMS16 - Parking Facility Management
Local City/Town
Vehicle
MassDOT Highway Division
FAST LANE Tags
Parking Management
tag data
Local City/Town
Parking Facilities
request tag data
+
vehicle payment update
request for
payment
payment request
Financial Institution
Financial
Institutions
transaction status
Transit Management
payment
parking information
request for payment
parking lot data request
Traveler Card
Regional Fare Card
payment
LEGEND
pl anned and future flow
existing flow
user defined flow
transit and fare schedules
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
Private Surface
Transportation
Provider
Dispatch
+
PVTA Transit
Dispatch
ATMS21 - Roadway Closure Management
MassDOT - Highway Division
Roadway Subsystem
MassDOT Highway Division
Cameras
Roadway Subsystem
Traffic Management
traffic images
MassDOT Highway Division
HOC
roadway information
system status
MassDOT Highway Division
VMS
roadway information
system data
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MSP Troop B
(Northampton)
+
MSP Troop E
(Turnpike)
road network
conditions
Information Service
Provider
MassDOT Highway Division
511 System
road network conditions
Maintenance and
Construction
Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
road network
conditions
LEGEND
pl anned and future flow
existing flow
user defined flow
CVO6 - Weigh-In-Motion
MassDOT - Highway Division
Commercial Vehicle Check
CVO weight and presence
MassDOT - Highway
Division WIM
Stations
LEGEND
pl anned and future flow
existing flow
user defined flow
Basic Commercial
Vehicle
Basic Commercial
Vehicle
EM01 - Emergency Response Coordination
MEMA
Traffic Management
Emergency Management
Emergency Management
incident report
MSP
Headquarters (St)
traffic images
MEMA
Operations
Center (St)
MassDOT Highway Division
HOC
incident response
coordination
incident report
incident response
coordination
LEGEND
pl anned and future flow
existing flow
user defined flow
traffic images
Traffic Management
Massachusetts
Interagency
Video
Information
System
EM02 - Emergency Routing
City/Town/County / MassDOT - Highway Division
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
signal control data
request for right-of-way
+
signal control status
Emergency Management
emergency dispatch requests
+
suggested route
emergency dispatch response
+
emergency vehicle tracking data
LEGEND
pl anned and future flow
care facility status
request
existing flow
user defined flow
Emergency Vehicle
Subsystem
City/Town/
County Public
Safety Vehicles
Fire and Private
Ambulance service only.
care facility status
Care Facility
Hospitals
care facility status
MassDOT Highway Division
Traffic Signals
local signal
preemption
request
emergency traffic road network
control request
conditions
City/Town/
County Public
Safety Dispatch
Roadway Subsystem
care facility status
request
+
patient status
EM02 - Emergency Routing
MSP
Traffic Management
Emergency Management
Local City/Town
TMC
+
MassDOT Highway Division
HOC
MSP
Headquarters (St)
road network conditions
road network
conditions
Emergency Management
LEGEND
pl anned and future flow
existing flow
user defined flow
MSP Troop B
(Northampton)
+
MSP Troop E
(Turnpike)
emergency dispatch
requests
+
suggested route
Emergency Vehicle
Subsystem
MSP Vehicles
emergency dispatch
response
EM03 - Mayday Support
MSP
Remote Traveler
Support
MassDOT Highway Division
Motorist Aid Call
Boxes
alarm notification
+
secure area surveillance
data
alarm acknowledge
Vehicle
Private Vehicles
emergency
acknowledge
+
emergency data request
emergency notification
Depending if PSAP will accept
data messages from their
clients.
LEGEND
pl anned and future flow
existing flow
user defined flow
Emergency Management
MSP Wireless
Call Center
(Northampton)
emergency notification
emergency
acknowledge
Personal Information
Access
Travelers Access
Devices
EM04 - Roadway Service Patrols
MassDOT - Highway Division
Emergency Management
MassDOT Highway Division
HOC
emergency dispatch response
+
incident status
emergency vehicle tracking data
emergency dispatch requests
LEGEND
pl anned and future flow
existing flow
user defined flow
Emergency Vehicle
Subsystem
MassDOT - Highway
Division Roadway
Service Patrol
EM05 - Transportation Infrastructure Protection
MassDOT - Highway Division
Emergency Management
secure area sensor data
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
LEGEND
pl anned and future flow
existing flow
user defined flow
Security Monitoring
Subsystem
MassDOT - Highway
Division Security
System
secure area sensor control
EM07 - Early Warning System
MEMA
Traffic Management
Emergency Management
Multimodal Transportation
Service Provider
access permission
MEMA
Operations
Center (St)
Regional/ Municipal
Airports
Weather Service
National Weather
Service
+
Private Weather
Services
LEGEND
pl anned and future flow
existing flow
user defined flow
incident information
weather information
incident information
+
threat information
City of Pittsfield
TMC
+
City of Springfield
TMC
+
Local City/Town
TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Town of Greenfield
TMC
EM08 - Disaster Response
City/Town/County (1 of 3)
Traffic Management
City of Pittsfield TMC
+
City of Springfield TMC
+
Local City/Town TMC
+
MassDOT - Highway
Division District Offices /
DTOC
+
MassDOT - Highway
Division Event Reporting
System
+
MassDOT - Highway
Division HOC
+
Private Traveler
Information Service
Providers Operations
Centers
+
Regional Traveler
Information Service
Provider Operations
Centers
+
Town of Greenfield TMC
emergency plan
coordination
+
emergency traffic
control
information
+
resource
deployment status
+
road network
status assessment
Emergency Management
City/Town/
County
Emergency
Management
Center
emergency plan
coordination
+
maint and constr
resource response
+
road network status
assessment
emergency plan
coordination
+
evacuation
information
+
incident response
status
+
maint and constr
resource request
emergency plan
coordination
+
emergency traffic
control request
+
incident response
status
+
transportation
system status
maint and constr resource response
+
maint and constr work plans
+
road network status assessment
maint and constr resource request
+
road network status assessment
+
work plan feedback
Maintenance and
Construction Vehicle
City of Pittsfield
Maintenance
Vehicles
+
City of Springfield
Maintenance
Vehicles
+
Local City/Town DPW
Maintenance and
Construction
Vehicles
+
MassDOT - Highway
Division Maintenance
and Construction
Vehicles
+
Town of Greenfield
Maintenance
Vehicles
LEGEND
pl anned and future flow
existing flow
user defined flow
EM08 - Disaster Response
City/Town/County (2 of 3)
Traffic Management
MassDOT Highway Division
District Offices /
DTOC
emergency plan
coordination
+
emergency traffic control
information
+
resource deployment
status
+
road network status
assessment
emergency plan
coordination
+
emergency traffic control
request
+
incident response status
+
transportation system
status
LEGEND
pl anned and future flow
existing flow
user defined flow
Emergency Management
City/Town/
County
Emergency
Management
Center
emergency plan
coordination
+
maint and constr
resource response
+
road network status
assessment
emergency plan
coordination
+
evacuation
information
+
incident response
status
+
maint and constr
resource request
Maintenance and
Construction
Management
MassDOT Highway Division
Maintenance
Operations
Depots
EM09 - Evacuation and Reentry Management
MEMA (1 of 2) (EM to TM, EM to MCM)
Traffic Management
City of Pittsfield
TMC
+
City of Springfield
TMC
+
Local City/Town
TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Remote
Backup HOC
+
MassDOT - Highway
Division HOC
+
Town of Greenfield
TMC
emergency plan
coordination
+
emergency traffic
control information
emergency plan
coordination
+
emergency traffic
control request
+
evacuation
information
Emergency
Management
City/Town/
County
Emergency
Management
Center
+
MEMA
Operations
Center (St)
LEGEND
pl anned and future flow
existing flow
user defined flow
emergency plan
coordination
+
maint and constr
resource response
emergency plan
coordination
+
evacuation
information
+
maint and constr
resource request
Maintenance and
Construction Management
City of Pittsfield
Maintenance
Garage
+
City of Springfield
Maintenance
Garage
+
Local City/Town
DPW Maintenance
and Construction
Dispatch
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
Town of Greenfield
Maintenance
Garage
MC01 - Maintenance and Construction Vehicle Tracking
MassDOT - Highway Division / Local City/Town
Maintenance and
Construction Management
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
Maintenance and
Construction Vehicle
maint and constr vehicle location
data
Maintenance and
Construction Management
LEGEND
pl anned and future flow
existing flow
user defined flow
Local City/Town
DPW Maintenance
and Construction
Dispatch
MassDOT - Highway
Division
Maintenance and
Construction
Vehicles
Maintenance and
Construction Vehicle
maint and constr vehicle
location data
Local City/Town
DPW Maintenance
and Construction
Vehicles
MC02 - Maintenance and Construction Vehicle Maintenance
MassDOT - Highway Division
Maintenance and
Construction Management
MassDOT - Highway
Division
Maintenance
Operations Depots
maint and constr
equipment repair
status
maint and constr fleet
information
LEGEND
pl anned and future flow
existing flow
user defined flow
Maintenance and
Construction Vehicle
maint and constr vehicle conditions
Equipment Repair Facility
MassDOT - Highway
Division Equipment
Repair Facility
MassDOT - Highway
Division
Maintenance and
Construction
Vehicles
maint and constr
vehicle conditions
MC03 - Road Weather Data Collection
MassDOT - Highway Division
Roadway Subsystem
Maintenance and
Construction Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations Depots
environmental sensor
data
pl anned and future flow
existing flow
user defined flow
environmental sensors
control
environmental sensors
control
environmental sensor
data
environmental
conditions data status
+
qualified
environmental
conditions data
environmental
conditions data status
+
qualified environmental
conditions data
environmental
conditions data
LEGEND
MassDOT Highway Division
Environmental
Sensors
Weather Service
National Weather
Service
+
Private Weather
Services
environmental
conditions data
Traffic Management
MassDOT Highway Division
HOC
MC04 - Weather Information Processing and Distribution
Weather Services (1 of 2)
Maintenance and
Construction Management
City of Pittsfield
Maintenance Garage
+
City of Springfield
Maintenance Garage
+
Local City/Town DPW
Maintenance and
Construction
Dispatch
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
+
Town of Greenfield
Maintenance Garage
Transit Management
weather information
weather information
Weather Service
National Weather
Service
+
Private Weather
Services
LEGEND
pl anned and future flow
existing flow
user defined flow
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
Local Transit
Dispatch
+
Private Surface
Transportation
Provider
Dispatch
+
PVTA Transit
Dispatch
+
UMass Transit
Dispatch
MC04 - Weather Information Processing and Distribution
Weather Services (2 of 2)
Emergency Management
Traffic Management
City/Town/
County Public
Safety Dispatch
+
MEMA
Operations
Center (St)
+
MSP
Headquarters
(St)
+
MSP Troop B
(Northampton)
+
MSP Troop E
(Turnpike)
City of Pittsfield TMC
+
City of Springfield TMC
+
Local City/Town TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Private Traveler
Information Service
Providers Operations
Centers
+
Town of Greenfield TMC
weather information
Weather Service
National Weather
Service
+
Private Weather
Services
LEGEND
pl anned and future flow
existing flow
user defined flow
weather
information
MC04 - Weather Information Processing and Distribution
MassDOT - Highway Division (1 of 2)
Traffic Management
Local City/Town
TMC
+
MassDOT Highway Division
HOC
Emergency Management
MEMA Operations
Center (St)
+
MSP Troop B
(Northampton)
+
MSP Troop E
(Turnpike)
road weather
information
road weather
information
Maintenance and
Construction
Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
road weather
information
Transit Management
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
Private Surface
Transportation
Provider
Dispatch
+
PVTA Transit
Dispatch
LEGEND
pl anned and future flow
existing flow
user defined flow
MC04 - Weather Information Processing and Distribution
MassDOT - Highway Division (2 of 2)
Other MCM
Local City/Town DPW
Maintenance and
Construction Dispatch
+
Other MassDOT Highway Division
District Offices / DTOC
+
Other MassDOT Highway Division
Maintenance
Operations Depots
LEGEND
pl anned and future flow
existing flow
user defined flow
road weather
information
road weather
information
Maintenance and
Construction
Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
road weather
information
Media
Local Print and
Broadcast Media
road weather
information
Information Service
Provider
MassDOT Highway Division
511 System
+
Private Traveler
Information
Services
MC05 - Roadway Automated Treatment
MassDOT - Highway Division
Roadway Subsystem
roadway treatment system control
Maintenance and
Construction Management
roadway treatment system status
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
MassDOT - Highway
Division Road
Treatment Devices
LEGEND
pl anned and future flow
existing flow
user defined flow
MC06 - Winter Maintenance
MassDOT - Highway Division (1 of 2)
Storage Facility
MassDOT - Highway
Division Storage
Facilities
equipment
availability
+
maintenance
materials storage
status
storage facility
request
Other MCM
Local City/Town DPW
Maintenance Garage
+
Other MassDOT - Highway
Division District Offices /
DTOC
+
Other MassDOT - Highway
Division Maintenance
Operations Depots
Weather Service
National Weather
Service
+
Private Weather
Services
roadway
maintenance
status
Maintenance and
Construction
Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
roadway
maintenance
status
maint and constr dispatch
status
+
maint and constr vehicle
operational data
maint and constr dispatch
information
+
maint and constr vehicle
system control
maint and constr resource
response
+
roadway maintenance
status
maint and constr resource
request
+
road network conditions
maint and constr resource
response
+
roadway maintenance status
weather information
LEGEND
maint and constr resource request
pl anned and future flow
existing flow
user defined flow
road network conditions
Maintenance and
Construction Vehicle
MassDOT Highway Division
Maintenance and
Construction
Vehicles
May include contractor
Traffic Management
Local City/Town
TMC
Traffic Management
MassDOT Highway Division
HOC
MC06 - Winter Maintenance
MassDOT - Highway Division (2 of 2)
Transit Management
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
Local Transit
Dispatch
+
Local/Regional
School District
Dispatch
+
Private Surface
Transportation
Provider Dispatch
+
UMass Transit
Dispatch
road observations
information_ud
Maintenance and
Construction Management
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
maint and constr
resource request
Emergency Management
MSP Troop B
(Northampton)
+
MSP Troop E
(Turnpike)
maint and constr
resource response
+
roadway maintenance
status
LEGEND
pl anned and future flow
existing flow
user defined flow
MC07 - Roadway Maintenance and Construction
MassDOT - Highway Division
Traffic Management
MassDOT Highway Division
HOC
field equipment status
+
maint and constr
resource request
road network conditions
equipment maintenance
status
+
maint and constr
resource response
Maintenance and
Construction
Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
Maintenance and
Construction Vehicle
maint and constr
dispatch information
maint and constr
dispatch status
equipment availability
+
maintenance materials
storage status
storage facility request
LEGEND
pl anned and future flow
existing flow
user defined flow
MassDOT Highway Division
Maintenance and
Construction
Vehicles
Storage Facility
MassDOT - Highway
Division Storage
Facilities
MC08 - Workzone Management
MassDOT - Highway Division (1 of 2)
roadway information
system data
Traffic Management
MassDOT Highway Division
HOC
roadway information
system status
Roadway Subsystem
MassDOT Highway Division
Work Zone
Equipment
roadway information
system data
+
video surveillance control
roadway information
system status
+
traffic images
work zone information
Includes work zone
information from Other MCMs
roadway information
system data
roadway information
system status
video surveillance control
traffic images
LEGEND
pl anned and future flow
existing flow
user defined flow
Roadway Subsystem
MassDOT - Highway
Division HAR
+
MassDOT - Highway
Division VMS
Roadway Subsystem
MassDOT Highway Division
Cameras
roadway information
system data
Maintenance and
Construction
Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
roadway information
system status
video surveillance control
traffic images
MC08 - Workzone Management
MassDOT - Highway Division (2 of 2)
Other MCM
Local City/Town DPW
Maintenance Garage
+
Other MassDOT Highway Division
District Offices / DTOC
+
Other MassDOT Highway Division
Maintenance
Operations Depots
Maintenance and
Construction
Management
work zone
information
work zone
information
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
work zone information
Media
Local Print and
Broadcast Media
Emergency Management
work zone information
City/Town/
County Public
Safety Dispatch
+
MSP Troop B
(Northampton)
+
MSP Troop E
(Turnpike)
Information Service
Provider
MassDOT - Highway
Division 511
System
+
MassDOT - Highway
Division Website
+
Private Traveler
Information
Services
work zone information
work zone status
LEGEND
pl anned and future flow
existing flow
user defined flow
Maintenance and
Construction Vehicle
MassDOT Highway Division
Maintenance and
Construction
Vehicles
MC08 - Workzone Management
City of Pittsfield
Traffic Management
roadway information system data
Roadway Subsystem
City of Pittsfield
TMC
roadway information system status
City of Pittsfield
Field Equipment
work zone information
Includes work zone
information from Other
MCMs
Maintenance and
Construction Vehicle
work zone status
Maintenance and
Construction
Management
City of Pittsfield
Maintenance
Garage
LEGEND
City of Pittsfield
Maintenance
Vehicles
roadway information
system data
+
video surveillance
control
roadway information system
status
+
traffic images
Other MCM
pl anned and future flow
work zone information
existing flow
user defined flow
work zone
information
Emergency Management
City/Town/County
Public Safety
Dispatch
+
MSP Troop B
(Northampton)
work zone information
Media
Local Print and
Broadcast Media
work zone
information
Local City/Town
DPW Maintenance
Garage
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
MC08 - Workzone Management
City of Springfield
Traffic Management
roadway information system data
City of
Springfield TMC
roadway information system status
Includes work zone
information from Other MCMs
work zone information
LEGEND
pl anned and future flow
Maintenance and
Construction Vehicle
existing flow
Maintenance and
Construction
Management
City of
Springfield
Maintenance
Garage
user defined flow
City of
Springfield
Maintenance
Vehicles
City of
Springfield Field
Equipment
roadway information
system data
+
video surveillance
control
roadway information system
status
+
traffic images
Other MCM
work zone
information
work zone status
work zone
information
work zone
information
Emergency Management
City/Town/County
Public Safety
Dispatch
+
MSP Troop B
(Northampton)
Roadway Subsystem
Media
Local Print and
Broadcast Media
work zone
information
Local City/Town DPW
Maintenance Garage
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
MC08 - Workzone Management
Town of Greenfield
Traffic Management
roadway information system data
Town of
Greenfield TMC
roadway information system status
Includes work zone
information from Other MCMs
work zone information
LEGEND
pl anned and future flow
Maintenance and
Construction Vehicle
existing flow
Maintenance and
Construction
Management
Town of
Greenfield
Maintenance
Garage
user defined flow
Town of
Greenfield
Maintenance
Vehicles
Roadway Subsystem
Town of
Greenfield Field
Equipment
roadway information
system data
+
video surveillance
control
roadway information system
status
+
traffic images
Other MCM
work zone status
work zone information
work zone
information
Emergency Management
City/Town/County
Public Safety
Dispatch
+
MSP Troop B
(Northampton)
work zone information
Media
Local Print and
Broadcast Media
work zone
information
Local City/Town
DPW Maintenance
Garage
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
MC08 - Workzone Management
Local City/Town
Traffic Management
roadway information system data
Roadway Subsystem
Local City/Town
TMC
roadway information system status
Local City/Town
Field Equipment
Includes work zone
information from Other MCMs
work zone information
LEGEND
pl anned and future flow
Maintenance and
Construction Vehicle
existing flow
user defined flow
Local City/Town
DPW
Maintenance and
Construction
Vehicles
Maintenance and
Construction
Management
Local City/Town
DPW
Maintenance and
Construction
Dispatch
roadway information
system data
+
video surveillance
control
roadway information system
status
+
traffic images
Other MCM
work zone status
work zone information
work zone
information
Emergency Management
City/Town/County
Public Safety
Dispatch
+
MSP Troop B
(Northampton)
work zone information
Media
Local Print and
Broadcast Media
work zone
information
Local City/Town
DPW Maintenance
Garage
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
MC09 - Workzone Safety Monitoring
MassDOT - Highway Division
Roadway Subsystem
MassDOT Highway Division
Work Zone
Equipment
Maintenance and
Construction Vehicle
work zone warning
notification
MassDOT Highway Division
Maintenance and
Construction
Vehicles
work zone warning status
LEGEND
pl anned and future flow
existing flow
user defined flow
Maintenance and
Construction
Management
work zone warning
status
MassDOT Highway Division
Maintenance
Operations
Depots
MC10 - Maintenance and Construction Activity Coordination
MassDOT - Highway Division (1 of 2)
Other MCM
Local City/Town DPW
Maintenance Garage
+
Other MassDOT Highway Division
District Offices /
DTOC
+
Other MassDOT Highway Division
Maintenance
Operations Depots
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MSP Troop B
(Northampton)
+
MSP Troop E
(Turnpike)
work plan coordination
work plan coordination
current asset
restrictions
+
maint and constr work
plans
Maintenance and
Construction
Management
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
LEGEND
pl anned and future flow
existing flow
user defined flow
maint and constr work
plans
Media
Local Print and
Broadcast Media
current asset
restrictions
+
maint and constr work
plans
Traffic Management
City of Pittsfield
TMC
+
City of Springfield
TMC
+
Local City/Town
TMC
+
MassDOT Highway Division
HOC
+
Town of Greenfield
TMC
MC10 - Maintenance and Construction Activity Coordination
MassDOT - Highway Division (2 of 2)
Transit Management
Information Service
Provider
MassDOT Highway Division
511 System
+
MassDOT Highway Division
Website
+
Private Traveler
Information
Services
LEGEND
pl anned and future flow
existing flow
user defined flow
Maintenance and
Construction
Management
client verification
request
MassDOT Highway Division
District Offices /
DTOC
+
MassDOT Highway Division
Maintenance
Operations
Depots
maint and constr work
plans
BRTA Transit
Dispatch
+
FRTA Transit
Dispatch
+
Local Transit
Dispatch
+
Private Surface
Transportation
Provider
Dispatch
+
PVTA Transit
Dispatch
+
UMass Transit
Dispatch
MC10 - Maintenance and Construction Activity Coordination
City of Pittsfield
Rail Operations
Rail Operations
Centers
maint and constr work
plans
+
work plan feedback
railroad schedules
+
work plan feedback
Maintenance and
Construction
Management
City of Pittsfield
Maintenance
Garage
current asset
restrictions
+
maint and constr
work plans
Other MCM
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MSP Troop B
(Northampton)
work plan coordination
work plan coordination
current asset restrictions
+
maint and constr work
plans
maint and constr
work plans
LEGEND
Media
pl anned and future flow
Local Print and
Broadcast Media
existing flow
user defined flow
Traffic Management
City of Pittsfield
TMC
+
City of Springfield
TMC
+
Local City/Town
TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Town of Greenfield
TMC
MC10 - Maintenance and Construction Activity Coordination
City of Springfield
Rail Operations
Rail Operations
Centers
maint and constr work
plans
+
work plan feedback
railroad schedules
+
work plan feedback
Maintenance and
Construction
Management
City of
Springfield
Maintenance
Garage
current asset
restrictions
+
maint and constr
work plans
Other MCM
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MSP Troop B
(Northampton)
work plan coordination
work plan coordination
current asset restrictions
+
maint and constr work
plans
Media
maint and constr
work plans
LEGEND
pl anned and future flow
Local Print and
Broadcast Media
existing flow
user defined flow
Traffic Management
City of Pittsfield
TMC
+
City of Springfield
TMC
+
Local City/Town
TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Town of Greenfield
TMC
MC10 - Maintenance and Construction Activity Coordination
Town of Greenfield
Rail Operations
Rail Operations
Centers
maint and constr work
plans
+
work plan feedback
railroad schedules
+
work plan feedback
Maintenance and
Construction
Management
Town of
Greenfield
Maintenance
Garage
current asset
restrictions
+
maint and constr
work plans
Other MCM
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MSP Troop B
(Northampton)
work plan coordination
work plan coordination
current asset restrictions
+
maint and constr work
plans
maint and constr
work plans
LEGEND
Media
pl anned and future flow
Local Print and
Broadcast Media
existing flow
user defined flow
Traffic Management
City of Pittsfield
TMC
+
City of Springfield
TMC
+
Local City/Town
TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Town of Greenfield
TMC
MC10 - Maintenance and Construction Activity Coordination
Local City/Town
Rail Operations
Rail Operations
Centers
maint and constr work
plans
+
work plan feedback
railroad schedules
+
work plan feedback
Maintenance and
Construction
Management
Local City/Town
DPW
Maintenance
Garage
current asset
restrictions
+
maint and constr
work plans
Other MCM
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division Maintenance
Operations Depots
Emergency Management
City/Town/
County Public
Safety Dispatch
+
MSP Troop B
(Northampton)
work plan
coordination
work plan
coordination
current asset restrictions
+
maint and constr work
plans
maint and constr
work plans
LEGEND
Media
pl anned and future flow
Local Print and
Broadcast Media
existing flow
user defined flow
Traffic Management
City of Pittsfield
TMC
+
City of Springfield
TMC
+
Local City/Town
TMC
+
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
+
MassDOT - Highway
Division HOC
+
Town of Greenfield
TMC
MC12 - Infrastructure Monitoring
MassDOT - Highway Division
Maintenance and
Construction Management
MassDOT - Highway
Division District
Offices / DTOC
+
MassDOT - Highway
Division
Maintenance
Operations Depots
LEGEND
pl anned and future flow
existing flow
user defined flow
infrastructure monitoring sensor
control
infrastructure monitoring sensor
data
Roadway Subsystem
MassDOT - Highway
Division
Infrastructure
Sensors