Advisory Committee Meeting #4
March 27, 2012
Worcester Union Station
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12/19/2011
PROJECT TIMELINE
AC
Meeting
AC
Meeting
Oct 2011
Nov 2011
AC
Meeting
AC
Meeting
Dec 2011
Jan 2012
Develop
Statewide Transit
Vision, Goals, and
Evaluation Criteria
Feb 2012
AC
Meeting
AC
Meeting
AC
Meeting
March 2012
April 2012
AC
Meeting
May 2012
June 2012
Issues Definition and
Evaluation
Identified several and
narrowed to 10 initiatives
Existing Conditions and Transit Trends
RTA Profiles
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Scenario
Development,
Analysis,
Recommendations
Final
Recommendations
PROPOSED INITIATIVES
Service Improvement
Develop Service Standards/Guidelines √
2. Improve Service Planning √
3. Develop Consistent Data and Reporting
4. Enhance Public Information
1.
Funding
Improve Contracting
6. Improve Capital Planning √
7. Identify Additional Funding
8. Develop More Effective Funding Process
5.
Other
Foster “Cross-Border” Collaboration
10. Better MassDOT/RTA Collaboration
9.
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3. Develop Consistent Data and
Reporting
Issues
Blending of data for different service types, between RTA and HST
service
MassDOT and the public does not always have access to most current
data
Potential Solutions
Develop new state reporting structure, with clear guidance
Reduce burdens of additional reporting by simplifying process
Consistency with NTD categories
Allow data to be reported in more disaggregated formats
Best Practices
MA: Mass HST
Nationally: MN, WA, OR
Outcome
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Ability to accurately compare system performance to identify systems
ortheservices
in needExcellence
of support,
as well as best practices
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Nation in Transportation
| www.mass.gov/massdot
4. Enhance Public Information
Issues
Wide range in quality of information
Expectations of current/potential customers continue to evolve rapidly
RTAs do not always have resources/expertise dedicated to issue
Potential Solutions
Develop guidance for minimum levels of information
Develop statewide formats
Technical support/assistance
Best Practices
MA: NRTA, MBTA, MWRTA, NRTA
Nationally: MetroLINK (IA/IL), ACTR (VT), CCTA (VT)
Outcome
5
Keep up with evolving expectations
Make it easier for Commonwealth’s existing and potential transit
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riders to understand and use RTA service
9. Increase Cross-Border
Collaboration
Issues
Much informal/ad-hoc collaboration
More formal collaboration could expand benefits
Potential Solutions
MARTA takes lead on formalizing RTA collaboration efforts
Identify centers of excellence
Statewide initiatives (for example, Title VI)
Best Practices
MA: Assistance to SRTA, CharlieCard, CR Station management
Nationally: WA, CA, DE/PA, IA/IL
Outcome
Increased efficiencies in delivery of service
Services that better meet customer needs
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10. Better MassDOT/RTA
Collaboration
Issues
MassDOT and RTAs don’t work together as a team
Roles not sufficiently defined
Legal requirements not being met
Potential Solutions
Increase MassDOT capacity
Develop transit program handbook
Reconvene MassDOT/RTA Council
Best Practices
MA: Mass HST
Outcome
Better ability to get things done
More effective and more efficient service
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Break-Out Group Discussion
Divide into 3 groups
Facilitator is assigned to each group
Spend 15-20 minutes per topic
Focus on constructive guidance
Respect everyone’s opinions and viewpoints
Ensure everyone has opportunity to speak
Report back after each topic is discussed
Facilitator will do reporting
Technical advisors available to answer questions
as needed
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Break-Out Group Discussion
What do you like/don’t like about initiative?
How could this be applied to Massachusetts?
What would be the most important
considerations?
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Next Steps
Last three initiatives
5. Improve Contracting
7. Identify Additional Funding
8. Develop More Effective Funding Process
Next meeting date
Wednesday, April 11
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