ITU Committed to Connect the world M e as uring an d R e d u c i n g the Standards Gap Printed in Switzerland Geneva, 2010 Photo credits: ©ITU, Shutterstock, Photodisc 04/2010 International Telecommunication Union Telecommunication Standardization sector Place des Nations CH-1211 Geneva 20 Switzerland Telephone: +41 22 730 6082 Fax: +41 22 730 5853 E-mail: tsbspd@itu.int www.itu.int © ITU 2010 All rights reserved. No part of this publication may be reproduced, by any means whatsoever, without the prior written permission of ITU. Telecommunication Standardization Sector of ITU Bridging the Standardization Gap ITU-T research project Me a s u r i n g and R e d u c i n g the Standards Gap Foreword This report has benefitted from the support of the Korea Communication Commission (KCC) and the Telecommunication Technology Association (TTA); with the principal contribution by Dr. Laura DeNardis, Executive Director, Yale Information Society Project and Lecturer in Law at Yale Law School; and contributions and comments by Arthur Levin of the ITU-T. The opinions expressed in this report are those of its contributors and do not necessarily reflect the views of the International Telecommunication Union or its membership. The International Telecommunication Union (ITU) is the United Nations specialized agency in the field of telecommunications and information and communication technologies (ICTs). The ITU Telecommunication Standardization Sector (ITU-T) is a permanent organ of ITU. ITU-T is responsible for studying technical, operating and tariff questions and issuing Recommendations on them with a view to standardizing telecommunications on a worldwide basis. Contents Bridging the Standardization Gap Programme..................................................................................................................1 Programme Objectives...............................................................................................................................................................................3 History of the BSG Programme ..........................................................................................................................................................5 Current Project Phase ............................................................................................................................................................................. 10 Fiji Workshop .................................................................................................................................................................................................. 12 The Role of Standards in Developing Countries ............................................................................................................. 15 Effective Government Services ...................................................................................................................................................... 15 Public Interest Effects............................................................................................................................................................................. 16 Innovation Policy and National Competitiveness ........................................................................................................... 18 Global Access to Knowledge ............................................................................................................................................................. 18 Consequences of Lack of Standards Participation ......................................................................................................... 19 Some Parameters for Assessing Standards Capability y .................................................................................... 23 Qualitative and Quantitative Metrics ......................................................................................................................................... 23 Multifunctionality of Standardization ........................................................................................................................................ 24 Multistakeholder Nature of Standardization ....................................................................................................................... 25 Not Limited to International Standards .................................................................................................................................. 26 Not Limited to ITU Standards .......................................................................................................................................................... 26 Scope Limited to ICT Standards ................................................................................................................................................... 26 The Tool for Assessing Standards Capability y .................................................................................................................. 27 Standards Development Capacity................................................................................................................................................ 27 Standardization Human Resources ............................................................................................................................................. 28 Government Standards Policy ......................................................................................................................................................... 28 National Standards Use and Adoption ..................................................................................................................................... 29 Additional Questions ................................................................................................................................................................................ 29 Standardization Capability Index (SCI) .................................................................................................................................. 30 National Standards Assessment Case Studies ........................................................................................................... 31 China ...................................................................................................................................................................................................................... 32 Czech Republic .............................................................................................................................................................................................. 33 Lebanon............................................................................................................................................................................................................... 34 Mali .......................................................................................................................................................................................................................... 35 Mongolia.............................................................................................................................................................................................................. 35 Papua New Guinea..................................................................................................................................................................................... 36 Thailand............................................................................................................................................................................................................... 38 Zambia ................................................................................................................................................................................................................. 38 National Standards Capability Scale ........................................................................................................................................... 41 Level 1: Low Standards Capability.............................................................................................................................................. 42 Level 2: Basic Standards Capability .......................................................................................................................................... 42 Level 3: Intermediate Standards Capability....................................................................................................................... 43 Level 4: Advanced Standards Capability ............................................................................................................................... 44 Primary Standards Gaps in the Developing World .................................................................................................... 45 Lack of Understanding of the National Importance of Standards ................................................................... 45 Relatively Less Private Industry Involvement ................................................................................................................... 46 Inadequate Funding of Standardization ................................................................................................................................. 47 Insufficient Standardization Human Resources ............................................................................................................... 47 Insufficient Involvement in International Standards Development Processes .................................... 48 Inadequate Technical Infrastructure for Standards Participation .................................................................... 49 Best Practices for Maximizing National Standards Capability y .................................................................. 51 National ICT Standards Strategy.................................................................................................................................................. 51 National Standards Advisory Council ........................................................................................................................................ 53 National Standards Body ..................................................................................................................................................................... 53 International Standards Participation....................................................................................................................................... 53 Regional Collaboration ........................................................................................................................................................................... 55 National Framework for Standards Adoption and Use .............................................................................................. 55 Standards Education Strategy ........................................................................................................................................................ 56 Recommended Priorities for ITU-T Action .............................................................................................................................................. 57 Annexes: Tool for Assessing Standards Capability Presentation of Report Findings and Conclusions Bridging the Standardization Gap Program The International Telecommunication Union’s Telecommunication Standardization Sector (ITU-T) remains at the forefront of efforts to improve the capacity of developing countries to fully particip participate in the development and implementation of information and commun nication technology (ICT) standards. Inequality in national standards capability continues to be a contributive e factor to the persistence of the dig gital divide between the develop ped and developing worlds and to o diminished opportunities for economic development and technological innovation. ITU U’s Constitution provides tha at ITU-T’s work should alw ways take into account the e concerns of developing cou untries. ITU has a longsta anding commitment to imp proving opportunities for deve eloping countries to devellop and implement ICT standa ards and is seeking to identify remaining standard- ization dis sparities and recommend actionable measures m that can help to ameliorate these disparities. To this end, ITU-T has embarked upon an ambitious efffort called Bridging the Standardizattion Gap (BSG) between developing and a developed countries. This report describes a recent research project on BSG and related activities. 1 2 Programme Objectives The overarching goal of the Bridging the Standardization Gap programme is to facilitate increased participation of developing countries in standardization, to ensure that developing countries experience the economic benefits of associated technological development, and to better reflect the requirements and interests of developing countries in the standardsdevelopment process. One specific objective of this project is to understand the primary gaps that must be overcome to improve the standards development, implementation, and usage capacities of developing countries. This report will introduce the ITU-T’s current research project on building standards capacity in the developing world; will present case studies of national standards capability; will identify the primary standards gaps between developing and developed countries based on these case studies; will recommend what a national profile of standards readiness would look like; and will propose a set of indicators, best practices and actionable steps for improving national standards capacity in the developing world. This report encompasses work being done to measure the standards gap and a recent workshop on BSG, with the kind support of the Korean administration. 3 4 PP 06 Antalya 6-24 November 2006 Historyof the BSGprogramme The Bridging the Standardization Gap The WSIS Geneva Declaration of programme is a continuation of ITU’s Principles identified standardization as historic mission and concern about not only a fundamental architectural the digital divide and development component of the global information information and society but as a precursor to the communication technologies. The diffusion of affordable and accessible United Nations Millennium Decla- information and communication tech- ration, adopted disparities in by the General nologies in the developing world: Assembly in 2000, recognized that developing countries and countries Standardization is one of the essential with en- building blocks of the Information counter particular challenges in the economies in transition Society. There should be particular context of new forces of globalization. emphasis on the development and particularly adoption of international standards. pronounced in the area of ICTs, as The development and use of open, ITU-T has historically articulated and interoperable, non-discriminatory and These challenges are addressed. demand-driven standards that take into account needs of users and Reflecting this concern, the 2002 consumers is a basic element for the Marrakesh Plenipotentiary Conference development and greater diffusion adopted resolution 123 calling for of ICTs and more affordable access the pursuit of initiatives that assist to them, particularly in developing in bridging the standardization gap countries. between developing and developed aim to create an environment where countries. The 17th Plenipotentiary consumers can access services world- Conference in Antalya in 2006 adopted wide a revised resolution 123 “Bridging technology. the standardization gap International regardless of standards underlying between developing and developed countries.” The ensuing Geneva Plan of Action ITU’s concern about standardization called upon governments, along with and other the developing world was stakeholders, raise to awareness emphasize consistent with issues elaborated in and about the the first and second phases of the critical role of global interoperability World Summit on the Information standards in electronic commerce, Society (WSIS), organized by the eHealth, and scientific information Union and held in Geneva, Switzerland and to promote the development in December 2003 and in Tunis, and adoption of “open, interoperable, Tunisia in November 2005. non-discriminatory and demand- 5 6 driven standards.” The Tunis Agenda plan also recommended measures for the Information Society further for developing countries to build emphasized the criticality of technical human standardization, the important role area of standardization. The action of organizations capacity in the in plan additionally called for establish- standards development and policies, ment of a BSG Fund, based on the international resource for opportunity among relevant cooperation institutions in voluntary contributions, to support BSG activities. standards development, and the role of open standards in eGovernment systems. Resolution 56 of WTSA-08 furthermore called for the Standardization (TSAG) Progress at the World Telecommunication Standardization Assembly (WTSA) Telecommunication Group Advisory Vice-chairmen, appointed on a regional basis, as well as study group Vice-chairmen from developing countries, to be tasked with specific responsibilities designed to promote greater participation of developing Within the ongoing historical context countries in ITU-T’s standardization emphasizing the increasingly import- work. These efforts include the mobi- ant and lization of regional ITU members to identifying disparities in standard- role of standardization actively participate in ITU standards ization capability between developing activities, the development of partici- and developed Member States, ITU-T pation reports to ITU about the has pursued several initiatives to region, and the development of a improve standardization capability in formal mobilization programme for the developing world. Telecommunication The World the respective region. Standardization Assembly held in Florianópolis, Brazil, ITU also convened the first inter- in 2004 and in Johannesburg, South national forum on “Bridging the ICT Africa in 2008 adopted Resolution standardization and developing gap 44, “Bridging the standardization gap between developed and developing between developing and developed countries,” countries.” Resolution 44, includes October 2007. Hosted by the govern- an action plan to help developing ment countries improve their standards- brought together more than 160 development and implementation capacity. The Resolution 44 action of in Kigali, Rwanda, Rwanda the in gathering participants from 38 countries. included the participation of 210 delegates from 39 ITU Member States Another WTSA-08 Resolution (Res. and addressed a wide range of issues 54) called for the creation of regional related to bridging the standardization groups. gap. ITU-T invited regions to identify study groups and to work with relevant regional organizations. There has also been an increased ITU-T effort to facilitate remote participation committed that it would the in ITU-T meetings. In 2008, more meetings and provide “all necessary than 100 remote meetings involving support for creating and ensuring the more than 700 participants were held smooth functioning of the regional using groups.” In These efforts were initiated at the Regional Development facilitate the organization 2008, ITU of convened Forums to remote collaboration tools. December 2007 TSAG meeting. discuss issues related to bridging the standardization gap. These forums were held in conjunction with the Ladder of Standardization Development preparatory regional meetings for WTSA-08 in the following locations: The TSB secretariat created a “Ladder of Standardization Development” to depict how countries can engage in ● Brasilia, Brazil ● Accra, Ghana ● Tashkent, Uzbekistan ● Damascus, Syria ● Hanoi, Vietnam. different levels of participation in the ITU-T standardization process. The regional forums mentioned above included presentations and discussions of this framework. The ladder depicts eight rungs of standards involvement, These regional gatherings attracted with the lowest level of participation, a large number of attendees and Step 1, consisting of domestic usage addressed a variety of topics ranging of ITU-T recommendations. This level from reducing sector membership of standards involvement primarily fees for small and mid-sized involves use of ITU materials, such enterprises in developing countries as ITU-T Recommendations, meeting to addressing specific standardization documents, issues in telemedicine, environmental as a source of information. Step 2, technologies, cybersecurity, and “Capacity and other Building,” materials involves the education. For example, the regional existence of a base of technical development forum in Accra, Ghana experts capable of implementing 7 ITU-T Recommendations. “Membership,” Step involves 3, existence of an increasing number of ITU-T 8 Sector Members and Associates between developed and developing countries. Other included: ICTs to of limit ladder of development involves the participation of ITU-T Sector Members and Associates and themes accessibility; ICTs and climate change; the need from developing countries. Step 4 the strategic collaboration strengthen duplication of standards-setting effort and among institutions; and improving coordination between the from developing countries in ITU private sector and governments in meetings, study groups, and regional standards development. development forums. In Step 5 of the ladder of development, the The Member State seeks to hold ITU addressed meetings standardization gap issue and was within the country or second session the of the bridging the establishes or hosts regional groups moderated that spur participation in standards Ronaldo Sardenberg, President of the development. Achieving Step 6, “Mak- National Telecommunications Agency ing Written Contributions,” refers to of Brazil (Anatel). The session included by H.E. GSS Ambassador making written contributions to ITU-T case studies of successful initiatives standards work while Step 7, “Taking to bridge the standardization gap. The Leadership Positions” involves the session reviewed the general status nomination of representatives from of developing country involvement in developing countries as study group a variety of standardization activities chairs, vice-chairs, and rapporteurs. and the role of regulators. For example, The final rung of the ladder of the session discussed how developing standardization sub- countries’ domestic implementation mission of proposals for future study of ITU Recommendations and degree questions of and involves work the programmes. membership in the ITU still Figure 7 later in this report provides needs improvement. On the other a graphical depiction of the ladder of hand, developing country delegate development for ICT standardization. attendance and contributions at ITU-T meetings have increased, most likely Global Standards Symposium due to ITU-T efforts to geographically distribute the location of ITU-T In 2008, ITU-T held an inaugural Global seminars and workshops. The session Standards Symposium (GSS) to deal furthermore with strategic issues in standardization area of improvement related to large including the standardization gap companies identified recognizing a potential the value (b) providing training and producing outcome of the BSG session of the relevant training materials for capac- GSS was an acknowledgement of the ity building.” To meet these objec- successful BSG work accomplished to tives, ITU has made significant pro- date but recognition as well that this gress must be an ongoing process leading standardization between developed in defining disparities to concrete accomplishments. and developing countries, gathering One of the objectives set forth in ITU’s statistics to more accurately measure Strategic Plan for the Union 2008-2011 the (Antalya 2006) is to “provide support Recommendations and ITU activities standardization gap, in making and assistance to the membership, more accessible to participants in mainly to developing countries, in the developing world, and convening relation to standardization matters, regional information and communication net- make work infrastructure and applications, development and in particular with respect to accessible. (a) bridging the digital divide; and development standards forums discussions more to and regionally 9 Current Project Phase 10 The objective of the current phase of to elicit a self-assessment of standards the Bridging the Standardization Gap capacity from developing countries project is to develop indicators and for effectively developing, accessing, present concrete recommendations and deploying ICT standards. In the and improving initial stage, the questionnaire was standards capability in the developing best practices for distributed to a selected number of world. The first part of this project countries, chosen to reflect a diversity involved the development of a matrix of regional, linguistic, geographical, of indicators with which to evaluate economic, and technical criteria. The national standards capability. These TASC questionnaire was designed to variables were collected into a ques- supplement and extend a previous tionnaire, called the Tool for Assessing TSAG questionnaire which was more Standards Capability (TASC), designed narrowly tailored to ITU-specific stand- 11 ardization involvement. This research This project is part of an overall effort project analyzed the questionnaires, to measure and analyze the standards as well as other material, to identify gap and organize workshops to assist the standards developing countries, funded through capacity in the developing world and primary gaps in a generous contribution from the to develop a set of indicators, case Korean administration. As part of the studies and categories of standards project, the questionnaire is being readiness. This report presents the used to gather data and material to methodology, indicators, case studies develop a statistical profile of the and results of this phase of the standards capability of all developing research project, identifies tangible countries. gaps in standards capacity in the (SCI) will further help countries to developing world, presents This statistical profile four understand their standards needs national profiles of standards readi- and to set priorities for actions to ness, and recommends best practices improve their capabilities. In addition and the to organizing a workshop on BSG, resources, knowledge, policies, and this activity contemplates providing institutional activities that can bridge consulting and assistance to individual the model approaches standardization gap for between developed and developing countries. countries. Fijiworkshop 12 The results of the above project two-day CTO session was thematically and activities were presented at the well coordinated the with the Standardization ITU’s ITU-T ”Forum on Implementation of Bridging WTSA-08 Decisions and Workshop on topic and included panel discussions Gap Bridging the Standardization Gap”, on government policies on broadband, which took place in Nadi, Fiji on 16-17 bridging the broadband gap in the Fiji September 2009. At the invitation of Islands, the importance of affordable the Government of Fiji, ITU-T organized Internet the event in association with the markets, and the transition from Commonwealth Telecommunications IPv4 to IPv6. Participants in the Fiji The in emerging two-day Workshop were primarily from the ITU workshop was preceded by the Asia-Pacific region but also travelled 7th Annual Forum of the CTO, which as far as Africa, Europe, and the took place on 14-15 September at United States to attend. Organization (CTO). connectivity the same venue, the Sheraton, Fiji Hotel, Denarau Island in Nadi, Fiji. The objectives of the ITU-T Workshop The theme of the CTO event was in Fiji were threefold: 1) to review the “Delivering Broadband Connectivity Asia-Pacific experience in WTSA-08 for All: Needs and Challenges.” The and to consider the activities put in place to implement those Resolutions of equipment and services to ITU-T of particular interest to the region; standards. Another session addressed 2) to discuss and recommend actions acute standards issues such as ICTs to bridge the standardization gap and climate change, standards and in the Asia-Pacific region and 3) to next generation networks, and the address key emerging topics in ITU-T issue of number highjacking. standards work. Malcolm Johnson, the Standardization The ITU-T’s Bridging the Standard- Bureau (TSB) Director, gave opening ization Gap initiative was the third, and remarks along with Dr. Ekwow Spio perhaps most prominent theme of the Telecommunication Garbrah, the CEO of the CTO and the workshop. One BSG session brought Honourable Aiyaz Sayed-Khaiyum, the together experts and practitioners Minister of Industry, Trade, Tourism from Papua New Guinea, Thailand, and Communications for Fiji. Part of Korea, Vietnam, the United States, the workshop presented an overview and elsewhere to make the case for of how developing countries can benefit the main WTSA-08 results, reviewing the WTSA-08 outcomes in from increased standards capability relation to the interests of developing and countries and specifically to countries contexts in the Asia-Pacific region. Arthur Levin, the national standards readiness of to present and country efforts countries. to This specific improve session the Head of the Standardization Policy developing Division, moderated the main session examined the public policy implications on WTSA-08 outcomes. The session of information and communication particularly technology standards; addressed the examined Asia-Pacific input to WTSA-08, how the region consequences of lack of standards fared in WTSA-08 outcomes, and how participation to developing countries; these questions are linked to the next and described how the ITU’s Bridging Plenipotentiary Conference (PP-10). the Standardization Gap project is addressing these issues. Among topics Another section of the Fiji work- addressed were how TTA, the Korean shop in ICT standardization organization, has standardization. One session address- addressed been providing a consultation program- ed emerging conformance assessment me to developing countries to help and interoperability issues, exam- ameliorate the standards gap; other results of topics” Global specific work being done in Asia-Pacific Standardization Symposium as well as regions to improve developing country ining the “hot the the concerns of countries in the Asia- involvement in standardization activ- Pacific region related to conformance ities; and open issues on BSG that need 13 to be solved by ITU and developed from which to evaluate national stand- countries. ards readiness in the developing world. Another BSG session, “Measuring and the information that is described in The session also discussed some of 14 Reducing the Standardization Gap” later sections of this report, including provided case studies of national standards expert, concrete advice to developing countries on how to capacity, improve their standards readiness. the seven primary standardization research findings about The session described in detail the ITU- gaps in the developing world, and T’s BSG project, its standardization best practices for national standards development ladder, and specific efforts capacity. Discussions at the workshop participation, also provided feedback on the TASC to increase capacity, and collaboration in standardization. questionnaire used to gather material It also included a presentation by presented in this report and resulted Professor Shin-Won Kang of Sunchon in the development of a revised Nat’l University on the Standardization questionnaire with fewer questions and Capacity Measurement Model for creat- with a greater emphasis on numerical ing a standardization capacity index rather than descriptive evaluation. The Role of Standards in Developing Countries Standards have a central technical essary objective pragmatic connectivity within global information decisions that enable compatibility infrastructures. They are also tools between telecommunications infra- with significant public policy and structures, network equipment, data economic formats, interfaces. from accessing, adopting, or develop- Because of the highly specialized ing standards can heighten economic and technical nature of standards, inequalities in the context of ongoing this area is sometimes viewed as information globalization. The follow- purely technical. The Bridging the ing sections describe ways in which Standardization Gap initiative recog- standards participation, or barriers nizes that ICT standards are not to participation, can have significant only the technical blueprints nec- implications for developing countries. of and making software for interoperability consequences. and Exclusion Effective Government Services The use of ICT standards can improve citizens the effective functioning of government During in several ways. First, the adoption ability of government agencies, first of high-quality standards within and interoperable government ICT in a a variety disaster of areas. response, the responders, and private entities to communicate infrastructures can increase the effi- technologies ciency of government. These effi- effective, using is a interoperable prerequisite multistakeholder to coord- ciencies arise from improvements in ination. National security is an area interoperability among government of public services in which technical agencies, increases in the reliability standards play an increasing role of government information exchange and the standardized use of security and communications, and by reduc- protocols is a key element of national tions in operating costs. Use of ICT cybersecurity policies for protecting standards information networks and providing can similarly improve the ability of governments to serve critical infrastructure protection. 15 Governments 16 also provide public ards enable a wide range of information to citizens, increasingly e-Government services to citizens, through digital archives. Standard ranging from functions like motor interfaces and data formats are a vehicle registration to more complex prerequisite of this type of infor- areas such as electronic voting. mation provisioning. Finally, stand- Public Interest Effects Standards design decisions have individual privacy, and the security direct public policy implications in of areas ranging from individual pri- example of ICT standards creating de financial transactions. Another vacy, public safety, environmental facto public policy is in the emerging issues and access to knowledge. For area of eHealth. Electronic health example, the design of encryption systems and repositories have the standards is a vital area of public policy potential to improve access to medical that intersects with national security, services and health informatics in recordation. As vital systems of these standardized electronic medical health, records can determine the degree journalism, of increasingly exercised online, the ICT interoperability systems, the among quality medical controls in education, standards and that entertainment, commerce underlie are these these systems, and the security, technologies will increasingly affect privacy, and accessibility of eHealth the public interest in these areas. 17 Innovation National Policy and Competitiveness From an economic standpoint, access developing countries with the oppor- to ICT standards is a critical factor tunity to become more competitive in 18 a country’s economic innovation competitiveness, policy, and with other nations in technology product markets and can provide global trade. The ability to access and entrepreneurial opportunities for a implement standards in ICT products nation’s technology companies to is directly relevant to the ability of engage in product development based businesses to compete globally and on universal standards. Conversely, if develop products that are compatible standards are not available, or if use with a competitor’s products. This is of standards requires high royalty because ICT standards can provide payments, a have a diminished chance of becoming common platform from which emerging in markets global will innovation can proceed and a level competitive playing field on which competition markets. Standards accordingly play technology can occur and through which the a significant role in the facilitation of risk of experimentation is lowered. global trade or, if proprietary, may ICT standards can therefore provide lead to technical barriers to trade. Global Access to Knowledge Finally, the interoperability afforded society. This type of access provides by standards enables new forms of new avenues for citizens in developing knowledge exchange. Interoperability, countries to access emerging forms achieved through agreed upon ICT of digital education, medical and standards, enables information shar- health diagnostic information, and to ing within governments, between gov- participate more actively in cultural ernments and citizens, and more and political life. ubiquitously, in the global information Consequences of Lack of Standards Participation lace, which has significant public technical standardization is not only interest implications. Lack of parti- an issue of technical interoperability cipation in any of these aspects of and efficiency but an area, though standardization carries consequences often invisible to the general popu- to developing countries. “Participation in standards” can take many forms: • Developing standards – Private and public entities within a country can become involved in the actual development process of technical standards, either nationally, regionally, or internationally. • Influencing the Design of Standards – Private and public entities within a country can influence the design of standards by determining which standards are needed and what objectives they must meet. • Adopting Standards in Products and Services – Private enterprises or public research institutions can choose to adopt universal standards in the equipment and services they develop. • Using Products Based on Standards – Private and public entities within a country can choose to purchase products based on certain criteria of standards embedded within these products. • Regulating Standards or Developing Standards Policies – Governments can establish procurement policies about what technological standards they will use in government ICT infrastructures; they can develop national standards strategies; they can establish laws and policies about various aspects of standardization. • Providing Standards Education – A nation’s educational institutions, private industry, standards institutions, and government agencies can try to build human resources capacity and expertise by providing standards education. Lack of participation in any of these be both economic and public safety aspects of standardization can carry consequences of using coexisting but consequences, generally negative, to distinct standards. Lack of access developing countries, as described in to the following sections. standards can create problems such or adoption of effective ICT as inhibiting public services or com- Impeding Public Services promising critical infrastructures. Lack of interoperability between first Problems with standards can create responder social or economic harm or con- can impede services during a natural technical infrastructures tribute to a loss of faith in gov- disaster. For example, during rescue ernment. For example, there can and victim identification efforts in 19 20 the aftermath of the 2004 Southeast There are many potential reasons for Asian tsunami, there were reports exclusion from standards development that various Thai agencies and other processes. Developing countries may responding institutions were unable be late entrants into standards-setting to exchange documents because of processes. Some countries may have incompatible proprietary document inadequate technical infrastructures formats. The ICT standards under- for reliable access to standards and lying digital archives can also be electronic participation in standards problematic if the formats and network development. Countries may not have protocols necessary to access these the funding necessary to participate with in standards development, including technologies used by the public or the funding for travel to meetings and documents are incompatible if they rely on proprietary standards conferences. that may become inaccessible or may incompatible in the future. Use of participation if they do not have products standards an adequate number of standards vulnerable to critical infrastructure experts. Countries not involved in attacks or network security attacks standards development for any of can disrupt the functioning of public these services, disrupt public utilities or design choices and associated policy financial networks, or compromise consequences of dominant standards individual or national security. without Exclusion from Policy Making lead to more costly products not well- with technical have Developing knowledge reasons must necessarily countries barriers accept having to the given input into these choices. This may suited to domestic use. Lack of participation in standards development can sometimes result in As exclusion mentioned from policy above, Innovation Barriers making. the design In the developing world, the production decisions made in the development of of innovative products ICT standards can have implications ICT standards holds the potential to for a variety of public policy areas. create new economic opportunities. Standards directly influence or contribute to can include: lack of access to ICT development processes, these countries’ interests are not directly choices. reflected in these policy to on When developing countries do not standards barriers based innovation standards; inadequate research and development capacity; insufficient standards education capacity; lack of human resources and expertise; or governments are accountable to for standards adoption. If developing citizens to spend limited resources countries face any of these barriers, efficiently and wisely, lack of ICT emerging businesses and research standards in government information institutions will not have the maximum networks can result in inefficient and opportunity costly technology infrastructures. to develop innovative products based on standards and products they do develop may not borders. Global Trade Barriers and Global Knowledge Barriers Economic Inefficiency In the context of ICT globalization, be marketable outside their domestic technical Interoperability problems resulting interoperability is the precursor to economic interoperability. from the lack of adoption of universal The World Trade Organization’s Agree- standards or the use of incompatible ment on Technical Barriers to Trade standards can drive up the cost of day- (TBT) asserts that standards should to-day business, government, and not create unnecessary obstacles to consumer activities. For example, lack trade. Relatively closed standards can of standards for health information serve as alternative trade barriers, systems and networks can increase in contrast to open standards which the cost of delivering healthcare by have tended to promote competition requiring the same information to and free trade. In the global know- be captured multiple times and by ledge precluding the sharing of patient to use universal ICT standards can data among hospitals, primary care be impeded from tapping into global doctors, pharmacists, and other health care providers. Similarly, lack economy, exchange countries markets with failing trading partners. Lack of technical inter- of adoption of compatible ICT stand- operability or information access in ards among government agencies the developing world can also cut not only impedes the flow of vital off citizens from emerging forms of information necessary to perform digital education, medical and health government functions but also signi- diagnostic information, participation ficantly raises the cost of providing in digital cultural life, and participation these government functions. While in global political spheres. 21 22 22 Some Parametersfor Assessing Standards Capability country, this phase of the BSG standardization participation - and project developed a questionnaire lack of participation – demonstrate designed to be a self-assessment the critical need for bridging the rather than an external description of standardization gap between devel- each country’s standards landscape. oping and developed countries. The To capture the significant effects national standards assessment con- of standards on countries, whether ducted as part of this project was developed or developing countries, designed to identify and measure the questionnaire took into account the gaps that exist. Because of the the following complex characteristics unique demographic, economic, and of national standards involvement. technical circumstances within each Qualitative and Quantitative Metrics The questionnaire solicited both respondents. The questionnaire quantitative and qualitative indica- replies were used to develop the tors of standards capacity. The ques- case studies and national profiles of tionnaire was also designed to elicit standards readiness presented later more qualitative descriptions of standards readiness from each of the in this report and will also be used to develop a national capability index. 23 Multifunctionality of Standardization 24 National involvement in standard- global technology markets. At another ization takes many forms. At the level, representatives of developing simplest level, a developing country countries can become involved in can choose to use ICT products and the development of standards region- services based on compliance with ally or globally. The questions sought international standards. At another to capture all of the potential gaps level, private enterprises within devel- that can exist in the ability of repre- oping countries can access standards sentatives of developing countries with the intent to implement them to: in products to sell nationally or into • Procure ICT Technologies Based on Standards • Access Actual ICT Standards • Adopt/Implement ICT Standards in National Technology Development • Influence the Development of Standards • Directly Contribute to Standards Development • Provide Standards Education and Training • Propose Standards • Lead Standards Development • Regulate Standards or Establish National Standards Policies • Participate effectively in ITU and other standards development organizations. Multistakeholder Nature of Standardization and standards adoption. The quesare many stakeholders in ICT stand- tionnaire measures indicators in each ardization. Governments in devel- of these areas. The questionnaire oping also seeks information about the countries typically play a significant role in many aspects of gaps and opportunities among stake- standardization including: regulation holders and policy formulation; education; The questionnaire, to some degree, standards-setting solicited processes, such as ITU; standards implementation; outside of information following stakeholders: ● National Government ● Private Enterprises ● Academia ● Standards Institutions ● Regional Government Bodies government. about the 25 Not Limited to International 26 Standards The questions assumed that regional and national standardization issues exist alongside international standardization. This is particularly the case for standards related to national security and other uses of information and communication technologies that are perhaps unique to an individual country or region. Not Limited to ITU Standards There are many standardssetting institutions involved in various aspects of ICT standardization. ITU works with many of these institutions. While the focus of the BSG project is primarily on the capacity to participate in ITU processes, the questionnaire generally solicited information about national readiness in development, adoption, and regulation of all ICT standards. Scope Limited to ICT Standards The scope of the questions and of the BSG project, more generally, was limited to information and communication technology standards. Other types of standards-setting activities and standards adoption and use beyond the scope of ICTs were not addressed. TheToolfor Assessing Standards (TASC) Capability The Tool for Assessing Standards standardization Capability was a questionnaire de- government standards policy, and signed to facilitate resources, self- national standards use and adoption, assessments of current standards and reflected the parameters de- participation The scribed in the preceding section. The questionnaire was divided into the following describes the questions in following standards and national human four readiness. broad development categories: each of these categories. capacity, Standards Development Capacity The first of the four sections of the TASC questionnaire assesses the and regional activities and including ITU and other This standards-setting extent of a country’s involvement bodies. first in standards-setting processes and questionnaire development, including international following seven questions. is section divided of the into the 1. Existence of a national ICT standards body and/or standardization committee 2. Participation in international ICT standards development processes 3. Participation in regional ICT standards development processes 4. Private industry involvement in ICT standards development 5. Adequacy of technical infrastructure to participate in ICT standards development 6. Number of Domestic Standards in Past Year 7. Number of Patent Applications Filed in Past Year 8. Number of ICT R&D Institutions in Country 27 Standards Human Resources 28 The second of the four sections of It also assesses national standards the TASC questionnaire assesses the educational capacity such as whether extent of a country’s standardization there are formal or informal standards human resources such as the number education courses, conferences, and of standards experts in the country electronic and section is divided into the following the number of individuals engaged in standards development. 1. training materials. This eight questions. ICT standards courses and curricula in higher education (e.g. engineering courses), either in the country or region 2. Availability of government-sponsored ICT standards training 3. Other ICT standards body training held in country in past year 4. ICT standards conferences held in country in past year 5. Access to electronic training courses and materials 6. Estimated number of individuals engaged in domestic standardization organizations 7. Estimated number of standard experts in the country 8. Estimated number of standards experts in the country from the business/private sector. Government Standards Policy Government standards policy ques- on standards, and the nation’s funding tions seek to examine the organiz- of ational framework and government section is divided into the following personnel involved in standards, the six questions. standardization activities. This nation’s laws, procedures and strategy 1. Existence of national procedures for enacting standards 2. Existence of a national ICT standards agency, department, or advisory council 3. Existence of a national ICT standards strategy 4. Government laws, regulations, and policies on ICT standards 5. Existence of government guidelines on the country’s standards development 6. Government funding and investment in ICT standardization National Standards Use and Adoption The fourth section of the questionnaire share of information and commu- solicits information about the use nication and adoption of standards within the produces country. This includes government standards is increasing, as opposed policies on the use of standards in to decreasing. This section is divided government ICT infrastructures, and into the following four questions. technology based on products it international whether the country’s global market 1. 2. Government interoperability framework or ICT standards procurement policy Adequacy of technical infrastructure for accessing standards among those involved in implementing standards 3. National use of ITU Recommendations, either in product procurement or product development 4. Increasing development of technology products and market share based on international ICT standards Additional Questions The questionnaire concludes with four agencies) final questions of a more qualitative development and adoption and to nature designed country’s key to identify stakeholders involved in standards the solicit suggestions for how private (e.g. industry, standards institutions, and private companies, standards insti- government tutions, government authorities and improve national standards capability. entities could help 1. Stakeholders. Who are the key standards stakeholders in your country? 2. Opportunities for Private Industry. What could private industry do to improve national standards capability? 3. Opportunities for International Standards Bodies. What could international standards-setting institutions do to better facilitate your nation’s international standards participation? 4. Opportunities for Government. What could the national government do to improve national standards capability? 29 Standardization Capability Index (SCI) 30 As part of the KCC (Korea Com- a standardization gap measurement munication Commission)-ITU-T join index, based on hard data, and project aimed at bridging the stand- thus identifies developing countries’ ardization gap, the set of indicators standardization was developed to measure the stand- The standardization capability index ardization capability of developing will help define practical improvement countries. These include indicators in measures legal systems, policies, systems, R&D, suggest priority areas for each country human resources, activities, and and be can ICT used standardization infrastructure, to develop a for status and developing levels. nations, to improve standards readiness and therefore assist in bridging their standardization gap. standardization capability index. The TASC questionnaire responses and The SCI is a statistical figure that shows other data will eventually be used to a country’s standardization capability develop the SCI. in the most brief and distinctive way; it will enable one to identify The SCI aims to identify and a country’s overall standardization measure the standardization capa- capability, and to forecast its stand- bility of developing countries, and ardization capability trends, as well their as to compare the country with other standardization capability and bridge countries; as such, it will be a very the standardization gap. It will offer useful tool that a government can thus the to efficiently following bolster anticipated effects. use when formulating a national To identify the standardization gap policy and strategy for bridging the of developing countries and help standardization gap. bridge the gap, the study develops National Standards Assessent Case Studies The TASC questionnaire was sent to a China, select set of ITU Member States in the Mali, Mongolia, Papua New Guinea, Czech Republic, Lebanon, developing world. Because the BSG Thailand, and Zambia. This section workshop took place in Asia, some summarizes some of the unique emphasis was placed on Member standards contexts in each of these States in that region. Eventually, the countries and presents some results TASC questionnaire will be sent to all of the country self-assessments of developing country Member States. standards readiness. The case studies are based upon responses to the TASC The ITU-T received helpful responses questionnaire but do not necessarily from six Member States that had represent the official positions of the been sent the TASC questionnaire: government of each country. Figure 1: Countries Responding to the ITU-T TASC Questionnaire Mon gol ia Mongol C zech Czech Chin a China L ebanon eban on Mal M a lii Thail an and d Zambia Pa pu Pap ua New Gu G u in ea ea 31 Standards Association (CCSA) was China established in 2002 and includes corporations, universities, and other 32 The Standardization Administration institutions within its membership. This of China (SAC) is the standards association conducts standardization organization, authorized by the State activities under the guidance of the Council of China, responsible for the Ministry of Information Industry and management, oversight, and overall other authorities. It describes its coordination activities as follows: of standardization in China. The China Communications • Promulgate laws, regulations and policies on standardization • Propose standards R&D projects; conduct compliance testing and interoperability testing • Promote standards implementation through consultation/training • Domestic and international exchange cooperation in ICT standards • Undertake work related to standardization commissioned by the authority, members of CCSA or other organizations. China has thousands of individuals other directly involved in standards devel- has few standards courses in higher opment. come These from standards country respondents, China experts education but has some government industry, research ICT standards training. There are government agencies, many standards conferences held in and academic institution. They work China, including ITU meetings and on standards development processes workshops. The CCSA also provides within electronic training materials on a institutions, the Organization ITU, for the International Standardization variety of standardization topics. (ISO), the Institute of Electronics and Electrical Engineers (IEEE), the According Internet Engineering Task Force (IETF), on standardization reflected in its to the self-assessment the World Wide Web Consortium response to the TASC questionnaire, (W3C), and other standards-setting the strengths of China’s standard- bodies. They are also involved in ization capacity include: a strong regional and national ICT standards national standards body; thousands development processes. Like the of standards experts; significant for international organizations like standards development; multi- the ITU to encourage greater devel- stakeholder participation from gov- oping ernment, industry and academia; standards extensive regional ICT standards and development; national laws country involvement development providing education, meetings in (such holding developing in as ITU countries, and a national standards strategy. engaging experts from developing Some challenges and opportunities countries to participate in the ITU); self-assessment and the possibility of the government include: the need for further involve- in establishing more national standards ment of private industry in standards policies reflected the and development adoption and greater coordination between private and funds increasing to support standards development and adoption. industry and government; a need The Czech Czech Office for Standards, Metrology and Testing (COSMT) is the country’s national standards agency, Numerous standards professionals in established by law in 1993 under the Czech Republic participate in ITU the Ministry of Industry and Trade. activities as well as in other standards This office has broad responsibility bodies such as the International Or- for ganization for Standardization (ISO) distributing and the Institute of Electrical and COSMT cooperates with international Electronics and Czech Engineers (IEEE). The Office Telecommunication publishing, developing, Czech European organizations, and standards. The standards-setting develops Czech (CTO), formally established by the national standards, and guides and 2005 Electronic Communication Act, coordinates activities within Czech is the state administrative agen- national technical committees. The cy electrotechnical standards section of responsible lation, for resolution communication market of regu- disputes markets, in adminis- this office is one of seven standardssetting areas. tration of radio spectrum, and a number tivities. of other regulatory ac- According to the self-assessment on standardization reflected in its 33 34 reply to the TASC questionnaire, the and regular use and adoption of ITU strengths of Czech standardization Recommendations and reports. Some capacity significant opportunities identified in the self- 1300) of assessment include: the need for standards experts in the country; greater guidance from international the existence of effective laws on standards-setting ICT standards development and greater include: by a (approximately number standards the regulations Czech applied Telecommunication private institutions industry Office; the existence of a national participation ICT standards agency (the COSMT); opment. investment in standards on and devel- for approving international standards Lebanon as national standards. According to the questionnaire results, there are In Lebanon, Libnor is the state-owned approximately 120 standards experts standardization agency responsible engaged in committees to study and for recommending Lebanese stand- approve domestic standards. Many of ards in all fields including infor- the standards experts in the country mation and communication stand- are academics from universities and ards. research institutions. The Telecom Regulatory Authority (TRA) is responsible for recommending standards to telecommunications and equipment. In related services many cases, these institutions take international According to assessment of Lebanon’s standards selfcapacity as indicated in its reply to the TASC questionnaire, some strengths standards and make recommendations Lebanon’s (not mandatory) for national use of include a strong infrastructure for standards. TRA adopts many ITU-T education about standards, including standards and recommends these standards standards education courses; strong participation domestically. A small and standards of components adoption of infrastructure of higher international number of standards experts are in involved in international standards telecommunication development in many international national standards agencies with well- standards; and ISO, defined responsibilities. The Lebanese IEEE, IETF W3C and others. Sector- response to the questionnaire also oriented committees made up of included a number of specific recom- institutions including ITU, and mendations for improving national private institutions are responsible standards capacity, most of which individuals from both public federal government. There is a need applicable more universally to improve for more government funding of For standardization and also a need for example, there is a need for greater an overall assessment of the national awareness of the national importance standards landscape. national standards capacity. of standards, particularly within the strengths of Mali’s standardization Mali capacity include: the existence of a national ICT agency; the availability of The Committee cations on Regulation Telecommuni(CRT) governs some standards information in higher education; and access to electronic and training courses and materials such reports to the Minister of Telecommu- as through the ITU. Some challenges telecommunications in Mali other and opportunities indicated in the countries, there are relatively few self-assessment include: there is no standards experts in Mali. Standards well-defined national standards body; nications. Compared to Study there are tremendous opportunities private for greater private industry involve- industry” involvement in standards ment in ICT standardization activ- experts participate in Groups but is development there and no ITU “no government funding of standardization. According to the self-assessment on standardization reflected in its reply to the TASC questionnaire, ities; there are opportunities for government training and funding and international standards body training to develop standards expertise. the Mongolia is the government regulatory agency which coordinates and manages standardization in the country. This In Mongolia, ICT standards policy agency reports to the Deputy Prime and strategy is developed by the Minister’s office. The MASM has a “Information, Communications, Tech- Council comprised of research scien- nology and Post Authority (ICTPA) of tists, Mongolia. The Mongolian Agency for academics, and government officials. Standardization and Metrology (MASM) The industry MASM practitioners, describes its NGOs, mission 35 36 as follows: “The aim of MASM in entities and organizations involved in standardization is to contribute to standardization. The law states that the development of the Mongolian the “purpose of standardization is to society, economy, industry and trade protect public interest, human health, by establishing standards on the basis the environment and security of the of mutual understanding and voluntary nation and enhance the compatibility agreement of products.” between parties in governmental authorities, industry and business, with regard to consumers’ According to the self-assessment on rights, and in continuously developing standardization reflected in its reply standardization activities aligned to to the agency, strengths of Mongolian standardization departments, capacity include: a strong national market which system.” includes five This two offices, 120 staff members, and the TASC standards questionnaire, body; strong the private local centers for standardization in industry 21 provinces, has many functions development; an increasing number involvement in standards related to standardization including of national standards, usually based international cooperation with inter- on international standards; and the national Mongolian standards organizations and representing Mongolia in these law on Standardization and Conformity Assessment. Some institutions. The agency also approves challenges and opportunities reflected and publishes all Mongolian standards, in performs inadequate technical infrastructure for some certification, and provides training and consulting. the include: self-assessment broader public involvement; lack of extensive educational opportunities in The Mongolian law on “Standardization standardization; a need for international and Conformity Assessment,” adopted standards bodies to increase standards in 2003, defines legal grounds for training standardization and conformity assess- government funding of ICT standards ment and regulates relations between development and processing. the government, citizens, and seminars; and more business the southwestern Pacific Ocean. The Papua New Guinea digital divide is a significant issue for Papua New Guinea, where ICTs have Papua New Guinea (PNG), with a population of almost 6 million not yet been adequately harnessed for social and economic benefit. The of standardization gap in PNG is both a indigenous languages, is located in cause and a manifestation of the wider people speaking hundreds coordination and representation of both geographical and demographic dialogue in international technical challenges. Limitations in standards forums/meetings capacity in PNG contribute to the PANGTEL and the government of on behalf of digital divide, decrease opportunities Papua New Guinea (PNG).” for individuals to develop technology skills, decrease technology transfer The National Institute of Standards opportunities, and complicate migra- and Industrial Technology (NISIT) tion from legacy to newer technologies. is also a National Standards Body overseeing all standardization and The Papua New Guinea Radio- communications and Telecommunica- conformance activities in Papua New NISIT Guinea. functions include tions Technical Authority (PANGTEL) is standard development and publica- a government institution, established tion, standards dissemination, Telecommunications professional training programmes on Act of 1996, as the regulator and standardization and quality assurance, licensing authority overseeing tele- and other related functions. by the PNG communications and radio communications, including television and services. broadcasting PANGTEL’s agency other Among Some challenges and opportunities functions, the include policies for domestic develops in reflected the its self-assessment need standards to strengthen institutions; technical standards. The standards the promotion of the use of TIES branch of PANGTEL is responsible to for the “development, review and of maintenance regulatory standards technical policies, in and access more ITU active (Asia-Pacific recommendations; in APT Telecommunity); participation the plans and need for wider industry participation collaboration with in standardization and greater industry, the Independent Consumer coordination between PANGTEL and and Competition Commission (ICCC), NISIT; the need for legislation that National Standards promotes the growth of ICT markets and Industrial Technology (NISIT), Institute of and industry in PNG; and the need to other relevant government bodies, bring key issues to APT preparatory and relevant meetings. The Department international also bodies. heads the 37 organizations. Thailand has created Thailand TRIDI, the Telecommunication Research and Industry Development 38 In Thailand, the National Telecomm- Institute from part of operator license unications Commission (NTC), in close fees. This provides some funding for association with the Thai Industrial researchers, including those involved Standards Institute (TISI), develops in and scholarships for students. promulgates any mandatory standardization activities, and telecommunication standards in the country. The NTC was established by According to its reply to the TASC Royal proclamation in 2004 to serve questionnaire, as ardization system is still relatively Thailand’s telecommunication Thailand’s Thailand stand- regulatory agency. TISI is Thailand’s nascent. national agency for standardization. ITU-T recommendations, has national The agency develops national stand- standards agencies in information ards in the country and works with technology and telecommunications, international standardization bodies and participates in some regional including ITU-T and ISO as well as and international makes ICT use of standards regional organizations such as Asia- development processes. The country Pacific Telecommunity (APC). Private does not explicitly have a national industry involvement in stand- ardization takes place via a public ICT standards strategy. It noted opportunities for improving technical infrastructure for participating in ICT hearing process. standards development and adoption, In addition to Thailand’s mandatory and standards, there are a small but education and training in the country, growing including standards conferences and number standards primarily sector-led forums of voluntary from and private for increasing standards workshops. non-profit Zambia ards, and the Zambia Telecommunications Company Limited. The private telecommunications operators The key standards stakeholders from in Zambia are MTN Zambia and the Zambian government are The mobile phone operator Zain Zambia Communications Authority of Zambia Limited. The Communications Author- (CAZ), the Zambia Bureau of Stand- ity of Zambia is the regulatory body The memorandum would expand the nications and spectrum policy. The mission of ZABS to include information Authority describes five regulatory and communication technology stand- universal ards. Zambia is also expected to soon access to ICTs in Zambia: promote pass a new ICT Act which will elabo- universal access; develop capacity for rate on the relationship between the principles for promoting using ICTs in education; encourage Communications Authority and the telecommunication by Zambia Bureau of Standards and creating trusted, transparent, and which will formulate new laws on ICT non-discriminatory legal and policy standards. frameworks; investments, investment promote such as subsidized community- According to the self-assessment on and standardization reflected in its reply stimulate to the TASC questionnaire, some private investment and foster public/ of the opportunities for improving private partnerships. national standards capability include The Authority has approximately eight experts working on ICT standards standards professionals participating development; greater private industry in ITU-T and ITU-R study groups. It participation in the formulation of based telecentres, underserved in areas; rural and the following: development of more also participated in the ITU regional Study Group 5 for Africa. The ICT standards that affect industry efficiency, profitability, and equipment Authority is in the process of signing interoperability; and the development a understanding of government policies that encourage with the Zambia Bureau of Standards national standards formulation and (ZABS), the national standards body capacity building. The questionnaire of Zambia. This standards bureau response also suggested opportunities was established in 1982 and updated for with the passage of the Standards institutions Act of 1994, which called for the such as sponsorship of standards creation of the Standards Council of participation and the development of Zambia as a governing body over additional programmes for building the Zambia Bureau of Standards. standards capacity. memorandum of international to standards-setting provide incentives 39 40 National Standards Capability Scale Basic Standards Capability, Inter- research conducted thus far, coun- mediate Standards Capability, and Ad- tries generally fall into one of four vanced Standards Capability. Figure 2 national categories of standards 41 illustrates these four categories. readiness: Low Standards Capability, National Standards Strategy Regional and International Participation in Standards Development Adoption of Standards in Products and Services Minimal Standards Capability other than Use of Products Based on Standards Levels 1: Low Standards Capability Levels 2: Basic Standards Capability Levels 3: Intermediate Standards Capability Levels 4: Advanced Standards Capability Figure 2: Four Levels of National Standards Capability Each of these categories is cumulative acteristics unique to Level 4. The in that each successive capability level category to which a country belongs embeds the characteristics of the can be useful in identifying primary previous level. For example, a nation gaps and providing guidance about with advanced standards capability priorities embodies all of the standardization readiness. characteristics of levels one through describe each of these four levels of and three along with additional char- national standards capability. for improving The standards following sections Level 1: Low Standards Capability with global networks necessary for opening with 42 economic trading opportunities partners. Global universal A very small number of developing interoperability through countries can be characterized as ICT standards also produces certain Level 1 countries with “Low Standards public interest effects access to such as knowledge, Capability.” These countries have little improving direct involvement in standardization whether through new forms of digital activities other than as purchasers education, of ICT products based on universal cultural, business, health, and political and access to global standards. Countries at this level are information. Countries that do not usually net importers of technology use products based on universal ICT rather than developers and manu- standards cut themselves off from facturers of ICT equipment. They do the economic and social benefits of not have a significant base of private global industry manufacturers or research Another information institutions adopting standards into standards capability brings is the new products. No institutions, whether opportunity to provide cost-effective private advantage interoperability. this level of non-governmental and functionally effective government organizations, or government agen- services because of the efficiency of cies are involved in international or using interoperability standards. entities, regional standards-setting processes to any significant degree. Level 1 countries exert influence over standards and the implications of standards Level 2: Basic Standards Capability primarily through procurement of technologies based on ICT standards. Other countries are at Level 2, or “Basic Standards Capability.” These Although, on the surface, this level countries are not only users of ICT of seems products based on standards but have extremely limited, Level 1 countries some manufacturing and development with appropriate procurement strat- capability whereby private industry, egies can still experience significant academia, or research institutions benefits from ICT standards. The adopt standards engagement and implement technical use of products based on universal standards in products manufactured ICT standards within national tele- within the country or services offered communications infrastructures can in the country. These products could provide the technical interoperability in turn be exported or sold within the of innovation policy, entrepreneurial involved in regional or international opportunities, and global economic standards development institutions competitiveness. to any great extent but have access of products based on universal ICT The development to the standards developed in these standards provides countries with regional or international processes the opportunity to become more and adopt and implement them in ICT competitive in global ICT markets. The products. Nearly every country with country’s product manufacturers can this type of standard implementation adopt standards within new products capability, and sell them globally. Even selling a even handful of if only private through companies developing products or services, also these products nationally versus importing products for national use has the capabilities described in Level creates huge benefits in closing global 1, meaning also some use of products trade gaps. based on standards. At Level 2, countries may have undertaken some efforts to establish national standards, or adopt international Level 3: Intermediate Standards Capability standards as national standards, but are not Level actively Standards involved in international three, or “Intermediate Capability,” describes standards-setting processes to any countries which engage in stand- significant degree. These countries ardization activities in three general may have ITU-T sector members or ways: they use ICT products based associates but, at this level there is on universal standards (Level 1), they little written contribution to standards implement standards within products development or active participation in manufactured in each country (Level non-regulatory, more technical Study 2), but they also engage in some Groups. Developing countries are degree of more active participation in typically involved in regulatory and regional and international standards administrative aspects of standards, development processes. such as country code assignments experts from private industry, acad- and accounting rates to terminate emia, calls, but are less active in non- government regulatory, more technical activities. development of standards in regional non-profit Standards institutions, contribute to or the organizations or in international orLevel 2 national standards capability ganizations. For example, these provides many benefits over Level 1 countries have ITU sector members capability, particularly in the areas or associates, actively make written 43 devel- having an overall national strategy opment and participate in ITU Study for using ICT standards to maximize Groups or workshops. economic positioning and to support contributions to standards 44 innovation policy; having adequate Active standards funding for standardization activities, development offers three significant participation in whether in the private or public sector; benefits to a country operating at this produce a cadre of standards experts; level. First, a country with entities and influence, at a strategic level, the interests directly involved in standard international and regional direction of setting has the ability to influence new ICT standards; and often holding and shape the design choices and standards events within the country. associated policy consequences of standards. participation At this level, strategic market influence provides some market advantage in Second, can be exerted nationally by using later product development based on procurement policies to influence the standards because private industry success of certain ICT standards or manufacturers involved in standards by developing effective partnerships selection can attempt to directly make and incentive structures between a the case for the selection and design country’s public and private entities. of standards that are most compatible Strategic influence can also be exerted with their existing and planned product internationally by offering proposals lines. Finally, participation has an to major Assemblies and conferences, enormous of for example, ITU study questions or exposing national standards experts work programmes, or by nominating educational benefit to an even greater knowledge base representatives as study group chairs, for future standards work and ICT vice chairs, or focus group chairs. innovation. The SCI will complement the selfLevel 4: Advanced Standards Capability assessment analysis done under the TASC. While the analysis done to date of the TASC replies has identified 4 broad Level four is Advanced Standards categories of standards readiness, the Capability, which incorporates levels SCI should provide further granularity one through three but also includes of the respective national situations more strategic national policies regard- and help to better identify the most ing standards. At this level, countries appropriate demonstrate an understanding of the actions to improve standards readiness national importance of standards by: for individual Member States. and effective priority Primary Standards Gaps in the Developing World There are many factors preventing tified six primary standards gaps in developing countries from reaching the developing world, many of them Level 4, Advanced Standards Capa- interrelated: 45 bility. This research project has iden- • Lack of Understanding of the National Importance of Standards • Relatively Less Private Industry Involvement in Standards • Inadequate Funding of Standardization • Insufficient Standardization Human Resources • Insufficient Involvement in International Standards Development Processes • Inadequate Technical Infrastructure for Standards Participation. I. Lack of Understanding of the National Importance of Standards This report has described the pro- of the somewhat invisible, abstract, nounced implications of standards and technically complex nature of in the developing world and the standards, government officials are consequences of lack of effective not familiar with the technical role of standards Research standards in ICTs or their economic conducted within the BSG programme value; 2) Government officials who and country feedback presented at are familiar with standards from a participation. the ITU’s Fiji workshop indicate that technical perspective may not fully be one gap between the developing aware of the public policy implications and developed world is the lack of of standards; 3) In other cases, recognition within many governments government officials may appreciate of the national importance of stand- the important technical and public ards and consequently the lesser interest implications of ICT standards priority assigned to such work. Lack of but invest greater attention in more government understanding about the pressing critical role of standards to national as economic competitiveness, innovation unemployment, national alleviating problems hunger, or such addressing dealing with policy, and public interest concerns drought, climate change, or national usually has its origination in one of security challenges. the following reasons. 1) Because II. Relatively Less Private Industry Involvement 46 There is relatively less private industry cesses and lower rates of adoption participation in standardization in the of developing world. For example, fewer products. This gap also includes lower ITU-T sector members are from the attendance rates at standards forums. developing world and more than 85% As one example, Figure 3 depicts of national standards bodies in the developing bodies. world This gap are government includes lower international standards in ICT the number of recognized operating agencies and scientific or industrial organizations attending rates of participation by the national from private sector in regional and inter- least developed countries. developed, WTSA-08 and developing, national standards development pro- 70% 60% 50% 40% 30% 20% 10% 0% Developed Countries 67% Developing Countries 26% Least Developed Countries 7% Figure 3: Industry Presence at WTSA-08 (Industry Participation by Country Status) Many of the TASC questionnaire re- of ICT products. They are ICT adopt- sponses cited greater private industry ers rather than ICT developers. In involvement as an opportunity to another improve national standards capacity. export ICT products, these products One contributor to this gap is the reality are sold by multinational companies that some developing countries are headquartered in developed countries net importers rather than exporters but with manufacturing facilities in subset of countries that on government agencies and public homegrown companies. A lesser institutions provide to leadership, degree of private industry participation expertise, and financial resources in and expertise in ICT standardization ICT standardization. 47 also places a relatively greater burden III. Inadequate Funding of Standardization A consistent response in the TASC a phenomenon not replicated in questionnaire and associated inter- many developing countries because views was that there is inadequate of relatively less private industry standardization engagement with ICT standards or activities in the developing world. a small or non-existent domestic Some countries provide almost no private ICT sector. funding of ICT funding for standardization activities. Others provide funding for national The results of inadequate funding standards include: less participation in stand- standards agencies bodies or but national little else. ards development processes; Funding priorities relative to more logistical limitations such immediate services or critical social inability to to priorities take preference over longer development activities or workshops; travel as the standards term funding of ICT standardization. lack of funding for standards events Only a small number of developing within countries, such as country; inadequate have funding to support the government made a significant investment in personnel and researchers necessary ICT standardization. China, the so- to perform all aspects of standards called developed world, a significant In the activities described above in Level portion of standards development 1-4 capabilities; and limited funding costs are borne by private industry, for standards education. IV. Insufficient Standardization Human Resources In part because of the three afore- – many developing countries have mentioned standards gaps – lack of an insufficient number of standards prioritization, less private industry experts in government, industry, and participation, and lack of funding academia than necessary to improve national In policies and funding priorities are example, developing fewer standards experts. a significant portion of standards A final contributor is the gap in experts come from the private ICT standards education. In developing the 48 standards United capability. States, for sector. Countries without this product countries, there are far fewer industry development and manufacturing base conferences, government training will have a smaller base of experts. workshops, international standards Countries not prioritizing the role of meetings, and standards courses in ICT standards in national economic higher education. V. Insufficient Involvement in International Standards Development Processes Developing countries generally third barrier is cultural. The language have lower levels of participation in of international standards development development, is English and this can processes across including industry, including standards stakeholders be a barrier to participation, as can government, different cultural practices and norms academia, and civil society. There within various institutions. A fourth are for barrier that has been mentioned in already is that the private sector processes. is not filling the void in emerging this at least diminished international all business, five reasons involvement standards The first explanation is financial. market standards development as it Membership in many international does in the developed world. A final standards development organizations reason revealed during this research requires a membership fee; it may project is that the sheer number of require funding for travel to working international standards development groups and for ICT infrastructures organizations and forums is very to support involvement; it requires high. Developing countries can not funding of the appropriate number of realistically become involved in all of personnel to realistically participate these organizations. in standards development. The second explanation is human capital, The ITU has made a concerted effort including the necessary number of to increase the number of developing experts and the necessary knowledge country Study Group Chairmen and and expertise to meaningfully become Vice Chairmen representing devel- involved in standards development. A oping and least developed countries of ITU Study Group Chairman from area. For example, Figure 4 below developed, illustrates developed countries. the current percentage developing, and least 49 70% 60% 50% 40% 30% 20% 10% 0% Developed Countries 47% Developing Countries 47% Least Developed Countries 7% Figure 4: ITU Study Group Chairmen by Country Status (ITU Chairmen by Country Status) VI. Inadequate Technical Infrastructure for Standards Participation Finally, the technical infrastructure in developing countries is often inadequate for reaching maximum viewing of standards development meetings or workshops. Another technical limitation involves the lack This of ICT infrastructure to handle the limitation affects those involved in requirements of convening a large ICT developing standards, those involved standards conference or workshop. national standards capability. in adopting and implementing standards, as well as for the general public The ITU’s ICT Development Index or researchers who might be interested (IDI) compares developments in ICTs in accessing or participating in ICT (e.g. access, skills, number of Internet standards. One ancillary example of users) in 154 countries over a five- this limitation is the lack of broadband year period from 2002 to 2007. With penetration, increasingly the exception of Korea, the ten highest necessary for remote participation ranking IDI countries are from Northern (such as through video) or at least Europe. (See Figure 5.) The countries which is with low ICT levels, and associated low illustrates IDI rankings, are primarily from the broadband penetration rates by level developing world. Figure 6 similarly of development. the disparate levels of 50 IDI 2002 IDI 2007 8 7 6 5 4 3 2 1 0 Sweden Denmark Iceland Luxembourg Finland Korea (Rep.) Netherlands Norway Switzerland United Kingdom Figure 5: Top Ten IDI Countries Per 100 Inhabitants Per 100 Inhabitants Fixed broadband 20 2007 2002 Fixed broadband 19.4 20 17 14 15 Developed Developing 15 World 11 10 10 5.5 5 5 3 0 0.2 1 5 3 2 1 2.4 1 0 0 Africa Asia World Americas Europe Oceania 1999 2001 2003 2005 Source: ITU World Telecommunication/ICT Indicators database Figure 6: Fixed Broadband Subscribers by Geographic Region and by Level of Development 2007 Best Practices forMaximizing Standards National Capability 51 National ICT Standards Strategy N Nation onal Standards Advisory Council Nat ational Standards Body International al Standards Participation Regional al Collaboration National Fra amework for Standards Adop ption and Use Standards Advisor ory Council Figure 7: Best Practices for National Standards Capability The previous section identified the Capability. While the unique political primary standards gaps in the devel- and standardization contexts in each oping world. This section synthesizes country vary considerably, this list of many of the results in this research best practices attempts to present project into seven significant steps a high-level strategy for addressing countries can take to bridge these gaps standardization gaps. and to achieve Advanced Standards National ICT Standards Strategy Particularly in the current global seek input and consensus from economic climate, countries should standards stakeholders from industry, have a national ICT standards strategy. academia, and government agencies, This strategy should emanate from a and high-level agency involved in either elements: commerce or technology policy, should should include the following 52 1. It should articulate a statement global access to knowledge. As an about the national importance of ICT example, national standards strategy standards as a critical ingredient to statements could include some of the enabling economic innovation and following elements: • ICT standards are a critical ingredient to promoting both national economic innovation and enabling a connected and productive citizenry. • National use of universal standards improves economic competitiveness and efficiency by lowering barriers to entry into IT markets and fostering technological innovation. • ICT standards unlock opportunities for greater public access to government services and information and greater civic engagement in culture, commerce, and digital education • ICT standards policies especially address critical public areas such as national security and law enforcement, emerging electronic health systems, and public safety systems. One example found in the research of a 4. It should lay out the roles and national standards strategy statement responsibilities of national standards which provides many of the elements institutions, entities, and agencies that could be adapted to a model across approach is the “Malaysian National countries, this framework will include a Standards Strategy and Action Plan”. strong private industry and voluntary all stakeholders. In some standards development component. 2. Any national ICT strategy should In other contexts, the institutions and include a national inventory of what is entities involved might primarily be currently in place in terms of standards within government institutions. Most policies, regulations, standards devel- contexts will include public-private opment activities, standards institu- coordination and partnerships. tions, existing standards in use, and standards education. 5. It should include specific strategies for dealing with critical topics such as 3. It should describe the standards cybersecurity and standards; climate budget allocated for federal involve- change and standards; eGovernment ment in standardization, for standards and education and events, and for any sub- national security; ICT standards and eHealth; ICT standards for sidization of private industry partici- financial and personal data, including pation in international and domestic privacy infrastructures; and the role standardization processes. of standards in critical infrastructure protection. National Standards Advisory Council ards advisory council of experts standards strategy, nations should from industry, academia, and non- form and convene a high-level stand- governmental organizations. 53 National Standards Body Countries with advanced standards participating in regional standards capability will have a multi-stakeholder processes, standards body made up of private standards for domestic deployment government, industry, academia, (either international selecting voluntary standards or and civil society. The function of the mandatory standards depending on national standard body will differ country), promoting the adoption of based political on and economic ICT standards, publishing national and context but will often perform the international standards on a web site, following functions. This standards providing tools for improving national body serves the domestic function standard capacity, and performing a of standards education function. developing national standards, International Standards Participation Countries with advanced standards capability will have the following: ITU capability in sector members or associates; active standardization participation in ITU study groups and actively international ICT participate organizations such as ITU. ITU has developed the Ladder of Stand- workshops, including contributing standards; hosting standards work- ardization Development as a recom- shops or events in country; mendation for increasing participation assuming in ITU processes. This eight step ladder ITU study groups and governance of development is depicted in Figure structures; 8. From the standpoint of building proposals for ITU study questions and standards development capacity, a work programmes. country with advanced standards leadership the and positions offering in strategic Consequences for socio-economic development ICT Standardization Ladder Indicators for measuring the gap Helping to determine the process future standardsmaking process Making proposals on future study questions and work programmes Country of origin for proposals on future study questions Helping to determine future ICT standards Nominating representative as study group chairs, vicechairs, rapporteurs, focus group chairs etc. Statistics on breakdown of Study Group officials by country of origin Helping to shape future ICT standards Making contributions to study groups and related meetings Statistics on contributions by country/member of origin Learning by doing. Possibilities for wider regional and home country participation Hosting events and/or regional groups (Res 54) Statistics on organization and hosting of workshops by country Learning by doing. Possibilities for “networking” Participation in study groups and related meetings Study Group participation statistics Institutional membership in the international community helps promote globalization and offset its negative aspects ITU Sector Members or Associates Membership statistics Capacity-building helps to build a national human resource base and a stock of engineers Domestic training and capacity-building in use of ITU Recommendations Downloads and sales of ITU Recommendations by Universities and training institutes. Translation into local language Use of international standards, for instance in ICT procurement, should help to reduce costs and promote ease of use Domestic usage of ITU Recommendations Downloads and sales of ITU Recommendations by country of origin. Trends over time 54 Figure 8: Ladder of Standardization Development Regional Collaboration 55 implementation development processes and activities joint advice, participation in and for international is an important component of best standardization. practices for building standards cap- nation meetings and processes to acity in the developing world. This obtain broad support for proposals type of involvement is particularly can also strengthen the ability of important for small and Regional coordi- least individual countries to influence global developed countries because region- standards work. Holding standards al relationships among national stand- meetings in the regions also plays ards bodies and other entities create an opportunities for standards education participation in ITU-T standards work. important role in facilitating and training, for sharing of standards National Framework for Standards Adoption and Use Countries with advanced standards of this type of framework is to insure capability have a blueprint (sometimes interoperability, efficiency, and cost- called an interoperability framework, effectiveness an ICT procurement policy, or a code ICT architectures. In some contexts, of best practices for procuring ICTs) for governments may establish policies the use of products based on certain for national use of ICT standards ICT standards within government ICT beyond government infrastructures, infrastructures. particularly In the developing within in areas government in which world, governments are often the standards most directly have public largest national purchasers of ICT policy implications such as standards products. As a significant part of for domestic ICT markets, governments for information security or privacy. can exert influence by electronic health systems or adopting Governments choose to achieve this certain standards within government type of outcome through a variety of infrastructures. One overall purpose means ranging from the more direct, tages in procurement, tax breaks) 56 about mandatory standards, to more for companies and other entities to market-based approaches such as adopt standards within products and government incentives (e.g. advan- services. Standards Education Strategy Countries wishing to achieve advan- electronic materials on various as- ced standards capability should seek pects of ICT standardization, offering opportunities for increasing stand- government-sponsored ICT standards ards education to build a national training in collaboration with pri- knowledge base and increase stand- vate ardization human resources. Three standards-setting organizations, and opportunities for improving national incentivizing standards education capacity include convocation of ICT standards confer- taking advantage of freely available ences and workshops in the country. industry and and international encouraging the Recommended Priorities for ITU-T Action The introductory section of this of standards capacity, to synthesize report described some of the actions these that the ITU-T has already taken to categories of standards readiness, to help bridge the standardization gap present recommended best practices between developing and developed to help countries achieve advanced countries. Some of these actions standards capability and to develop a have included adopting resolutions, standards capability index. results into four national establishing the BSG fund, holding regional development forums, estabregional con- key questions raised by developing vening the first Global Standards countries was how they can ascend lishing groups de- the BSG ladder and how the ITU can scribed the results of the ITU-T’s help. This section turns attention to Symposium. This report and At the Fiji workshop, one of the has current research project to better five concrete actions the ITU-T can understand the reasons for standards take to continue its effort to bridge gaps in the developing world, to the standardization gap. present indicators and case studies Priority Action #1: Perform Qualitative Measuring and Ranking of National Standards Readiness The findings in this report reflect both qualitative self-assessments development, human resources, government policies, and standardization of national standards capability and usage. The numerical figure will help quantitative data of select countries. evaluate current standards capacity, The next part of this analysis will forecast expand this to a more quantitative and hopefully serve as a metric analysis requiring numerical data to inform standardization government trends, standards gathering from all developing coun- policy and improve standardization tries that are ITU Member States. capability. As mentioned earlier, this analysis Plan calls for developing methods, will result in the development of tools a index measurement of the results and the (SCI), a numerical figure reflecting level of effectiveness of the efforts a country’s overall capacity in all and activities applied in bridging the aspects of standardization including standardization gap. standardization capability and The Res. indicators 44 for Action accurate 57 To 58 the There are additional considerations revised TASC questionnaire was sent gather this information, that will need to be addressed to in November 2009 to all developing complete a more statistical approach countries that are Member States to identifying national standardization of ITU and that had not been capacity. previously contacted. Some of the weighting of indicators for stand- The identification capability will and information needed already can be ardization found in the databases of the ITU. determination of what variables to require This analysis will also look at the include and what relative weighting to ICT capacity of countries to assess give each variable. The definition and whether they have the necessary weighting of SCI indicators will be communication developed using the Delphi method of infrastructure to participate fully in standards work incorporating the opinions of experts remotely and to make the fullest on standardization both within and use of on-line electronic tools and outside of the ITU. Obtaining sufficient working is data for each Member State also will conducting on-line research to add be a challenge. It is anticipated that to the data and is compiling the this numerical evaluation system will information in a series of analytical be updated on a regular basis to reflect spreadsheets. rapid changes in global standardization methods. TSB staff strategy and requirements. Priority Action #2: Develop a BSG Toolkit to Distribute to Developing Countries To help countries achieve the best • practices for maximizing national standards capacity described in this report, A sample approach to a national ICT standards inventory. • Sample national strategies for the ITU-T will consider developing dealing with a selected number a Bridging the Standardization Gap of key standards topics such as Toolkit. This BSG toolkit will include eHealth, the following resources: • about the change, and cybersecurity. A sample ICT standards strategy statement climate national importance of ICT standards. • Drawing from real life examples, several options for a national framework laying out roles and responsibilities for agencies, stand- chose to adapt to their unique ards institutions, and private industry in standards setting. • circumstances. • An electronic repository of existing, A model ICT interoperability frame- free training materials about ICT work of standards used within standards and ITU processes. governments that countries can Priority Action #3: Conduct Intensive Research on Key Countries and Make Targeted Recommendations The ITU-T will select a few countries, with the goal of increasing stand- e.g. one with low standards capability, ardization capability. one with basic standards capability, and one with intermediate standards In addition, regional workshops will capability, conduct intensive research be organized to assist Member States and analysis of their standardization in strengthening national standards capabilities, and make targeted recom- capacity as well as on how to partici- mendations unique to each country pate effectively in the work of the ITU. Priority Action #4: Develop e-Education and Training for Standards Work The ITU-T will progressively develop • A set of guidelines on how to apply an on-line standards programme to ITU-T Recommendations, in par- include: ticular on manufactured products • An electronic repository of existing, free training materials sis on Recommendations having about ICT standards and ITU-T regulatory and policy implications. processes. • and interconnection, with empha- • A forum where developing coun- The expert presentations and pan- tries can raise questions concerning el discussions from the Fiji work- their understanding and application shop and other expert lectures to of Recommendations and seek ad- be developed. vice from study group experts. 59 Priority Action #5: Facilitate Participation in ITU Events 60 The ITU has made great progress in Forums to discuss issues related to facilitating remote participation in ITU bridging events and will continue this effort Based the on standardization the positive gap. feedback using remote collaboration tools and about these meetings as well as live video feeds. emerging needs, ITU will continue WTSA Resolution 54 has called for meetings and will help gear these the creation of regional groups and meetings toward specific areas of ITU has responded by convening standardization to facilitate the organization of these numerous Regional Development training. groups will also be created. Flagship M e as uring an d Reducing Standards Gap ITU Committed to Connect the world M e as uring an d R e d u c i n g the Standards Gap Printed in Switzerland Geneva, 2010 Photo credits: ©ITU, Shutterstock, Photodisc 04/2010 International Telecommunication Union Telecommunication Standardization sector Place des Nations CH-1211 Geneva 20 Switzerland Telephone: +41 22 730 6082 Fax: +41 22 730 5853 E-mail: tsbspd@itu.int www.itu.int