10th World Telecommunication/ICT Indicators Meeting (WTIM-12) Bangkok, Thailand, 25-27 September 2012 Contribution to WTIM-12 session Document C/12-E 26 September 2012 English SOURCE: Nokia Siemens Network TITLE: Measuring mobile broadband data traffic – End user and access network centric approach ITU ICT Indicators Meeting Measuring Mobile Broadband Data Traffic – End user and access network centric approach Henri Helanterä, MSc Solution Architect Nokia Siemens Networks 1 © Nokia Siemens Networks 2012 Table of Contents 1. Introduction: Future of Mobile Communications 2. Mobile Traffic Indicators – – – – – – – – – Indicator: Traffic per User Indicator: Traffic per Device Model / Device Type Indicator: Hourly Share of Daily Traffic Indicator: Traffic per Cell/Cluster Indicator: Traffic per Technology Indicator: Traffic per Access Point Indicator: Traffic per Application Protocol / Protocol Category Indicator: Traffic per Domain / Service Indicator: Mobile Data Service Usage by Age 3. Data Collection and Dissemination 4. Conclusions and Recommendations 2 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 The Future of Mobile Communications New applications and devices drive usage Mobile data traffic booms Global Monthly Mobile Data Traffic Forecast, in total* 7 EB Global Monthly Mobile Data Traffic Forecast, per user* ~6X 0.5 GB 1.2 EB 2012 2017e Mobile network traffic / Cost ~3X 2012 Traffic Communities, sharing Video Streaming, Mobile TV 1.5 GB Music Downloading, Audio Streaming 2017e Network cost (2G/3G) Voice over IP Location Business on the move, email Navigation Revenue Profit Network cost (4G) Online Gaming Time Voice Data Source: NSN consulting; Cisco VNI mobile,2011;*1EB=1024PB,1PB=1024TB,1TB=1024GB 3 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 File Transfer, Personal Cloud Indicator: Traffic per User Indicator Definition • Traffic (UL+DL) in MB per User • Users’ Share of Total Traffic (UL+DL) – Users can be further grouped by data usage (i.e. # of users in certain usage range) Monthly Data Usage Histogram 100.00% 90.00% 80.00% 70.00% 60.00% Share of Users (%) 50.00% Share of Traffic (%) 40.00% Data sources • Real-Time Traffic monitoring tools • Gn/Gi interface probes • xDRs 30.00% 20.00% 10.00% 0.00% 0-100 MB 100-500 MB Source: NSN customer project 4 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 500-1000 MB 1 GB + Indicator: Traffic per Device Model / Device Type Indicator Definition • Traffic (UL+DL) in MB per Device Model / Device Type Hourly Traffic for iPhone 4 200000 150000 Total (MB) 100000 Uplink (MB) 50000 Downlink (MB) 0 7 © Nokia Siemens Networks 2012 10 11 12 13 14 Subscribers’ share of Total Traffic Modem iPhone Other smartphones 50% 0% 0% 50% Share of Subscribers Source: NSN customer project 5 9 100% Share of Traffic Data sources • Real-Time Traffic monitoring tools • Gn/Gi interface probes 8 Henri Helanterä / 25.09.2012 100% Indicator: Hourly Share of Daily Traffic Indicator Definition • Share of Traffic (UL/DL) per Hour of Daily Traffic Data sources • OSS PM counters • Real-Time Traffic monitoring tools • Gn/Gi interface probes Busy hour is 7% of daily traffic 35000 30000 25000 20000 15000 10000 5000 0 400 300 200 Data traffic (GB) 100 0 00 03 06 09 12 Source: NSN customer project 6 © Nokia Siemens Networks 2012 Voice traffic (Erlang) Henri Helanterä / 25.09.2012 15 18 21 Indicator: Traffic per Cell/Cluster Indicator Definition • Traffic (UL+DL) in MB/GB per Cell – Cells can be grouped into clusters to provide a geographical level for analysis Data sources • OSS Performance Management counters • Real-Time Traffic monitoring tools • Gn/Gi interface probes • xDRs Traffic 60 GB 30 GB 0 GB City Source: NSN customer project 7 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 Indicator: Traffic per Cell/Cluster 10% of cells contribute from 43% to 73% of total traffic (data volume) depending on hour Approximately 54% of total traffic is contributed by 15% of the cells during the busy hour Source: NSN customer project 8 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 Indicator: Traffic per Technology Indicator Definition • Traffic (UL+DL) per Radio Access Technology (2G/3G) • Time spent on 2G/3G per User Data sources • Real-Time Traffic monitoring tools • Gn/Gi interface probes Share of 3G Usage Time for 3G Devices Share of Traffic 2000 1500 19.76% 3G 2G 80.24% # of devices (thousands) 1000 500 0 0% Source: NSN customer project 9 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 0-20% 20-50% 50-80% 80-100% Indicator: Traffic per Access Point Blackberry.net – Hourly Traffic (GB) Indicator Definition • Traffic (UL+DL) in GB per Access Point Data sources • Real-Time Traffic monitoring tools • Gn/Gi interface probes Blackberry.net – HourlyTraffic per User (MB) Source: NSN customer project 10 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 Less users at night but more traffic per user Indicator: Traffic per Application Protocol / Protocol Category Indicator Definition • Traffic (UL+DL) in GB per Application Protocol / Protocol Category Data sources • Real-Time Traffic monitoring tools • Gn/Gi interface probes Share of Traffic (DL) 22% Source: NSN customer project 11 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 Web P2P Web Media News Groups Others Indicator: Traffic per Domain / Service Indicator Definition • Total Unique Users per Internet Domain (Service) • Traffic (UL+DL) in GB per Internet Domain (Service) Total Traffic (GB) Total Unique Users 100 300000 250000 90 200000 150000 80 100000 70 50000 0 60 Facebook Youtube Twitter 50 40 Data sources • Real-Time Traffic monitoring tools • Gn/Gi interface probes Success Rates (%) 30 100 80 60 40 20 0 20 10 0 Facebook Text Youtube Image Source: NSN customer project 12 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 Twitter Video Facebook Youtube HTTP GET Twitter HTTP POST Indicator: Mobile Data Service Usage by Age Indicator Definition • Use of Mobile Data Services by Age / Age Group • Traffic (UL+DL) per Mobile Data Service by Age / Age Group Data sources • Surveys • Real-Time Traffic monitoring tools • Gn/Gi interface probes • Customer Relationship Management Systems 13 © Nokia Siemens Networks 2012 15-26 Years 26-35 Years 36-45 Years 46-55 Years 56-70 Years Source: NSN study; base: 21,000 mobile phone owner respondents from maturing and emerging markets; multiple answers possible Henri Helanterä / 25.09.2012 Data Collection and Dissemination Core network (SGSN, GGSN, Gn, Gi) is the best source of subscriber and application level data Operator PLMN Operator services • RRC/RAB Failures • LAC, SAC, RNC • IMSI RNC • MSISDN • APN • Billing Type • Data Volumes • Throughput • IP-Address • MSISDN • APN • IMEI • Qos • Data Volumes • Cause Codes Charging SGSN Iu MMS Streaming E-mail Downloading WAP GGSN Gn Gi Operator IP network RNC Corporate Mediation 14 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012 Internet ISP Partner Data Collection and Dissemination (cont’d) … Management Customer Care Network Engineering Marketing & Sales Product Lifecycle Network Operations … Web clients Customer Care Data processing and enrichment Real-time analysis Long-term reporting Customer Analytics CRM Mediation & control Data warehouse Customer repository BSS Inventory Data collection SGSN GGSN RNC Real-Time Traffic Monitoring tools / Signalling logs 15 © Nokia Siemens Networks 2012 Terminal Agents Gn, Gi probes IP Flows + DPI Henri Helanterä / 25.09.2012 CDRs from SGSN, GGSN, ICD, PoC, IMS Conclusions and Recommendations Mobile data traffic behaves differently from traditional Voice and SMS • Device evolution and diverse range of applications drive growth in data traffic • Analysing mobile data usage across different dimensions (user, application/service, device, cell/cluster, time) is important to better understand the relation between traffic and revenue – Understand how capacity is utilized in different parts of the network at different times (e.g. Central Business District and sub-urban housing areas) – Understand different user profiles and how they drive traffic and revenue – Understand how Over-The-Top services and applications contribute to traffic and revenue – Applying Fair Usage Policy to balance traffic, revenue and QoS Sourcing and processing indicator data • Sourcing and processing the transactional data needed for this analysis sets new requirements for mobile operators’ IT systems (big data) – Volume of transactional data is far greater than that of traditional Network Management statistics data – Analyzed information and insights need to be made available in near real-time for timely and automated decision making and actions 16 © Nokia Siemens Networks 2012 Henri Helanterä / 25.09.2012