AGENDA ITEM BACKGROUND TO: GOVERNING BOARD DATE FROM: PRESIDENT October 4, 2010 SUBJECT: ENCLOSURE(S) Accreditation Midterm Report as Submitted to ACCJC REASON FOR BOARD CONSIDERATION Action ITEM NUMBER Page 1 of 55 D.5 BACKGROUND: The Accrediting Commission of Community and Junior Colleges (ACCJC) requires that colleges submit a Midterm Report showing the level of progress toward or completion of the Recommendations of the Commission and the college’s self identified recommendations on the college self-study. Enclosed is the October 4, 2010 Midterm Report for the 2007-13 Self-Study. FISCAL IMPACT: None RECOMMENDATION: It is recommended that the Governing Board approve the attached Midterm Report for the 2007-13 Self-Study. Administrator Initiating Item: Renée M. Kilmer, VP Instruction Academic and Professional Matter If yes, Faculty Senate Agreement Senate President Signature Yes No Yes No Final Disposition Approved MIDTERM REPORT to ACCREDITING COMMISSION for COMMUNITY AND JUNIOR COLLEGES CABRILLO COLLEGE 6500 Soquel Drive Aptos, California October 4, 2010 TABLE OF CONTENTS Statement of Report Preparation................................................................1 Responses to Commission’s Recommendations.........................................2 Recommendation 1 Recommendation 2 Recommendation 3 Recommendation 4 .........................................................................................................2 ........................................................................................................2 ........................................................................................................3 ........................................................................................................3 Responses to Self-Identified Recommendations........................................3 Self-Identified Recommendations Completed or Near Completion ...........................3 Self-Identified Recommendations in Progress ..............................................................10 Self-Identified Recommendations Deferred ..................................................................13 Appendices Appendix A: College Planning Council Membership ..................................................15 Appendix B: List of Responsible Leads for Recommendations...................................16 Appendix C: Documentation and Evidence List...........................................................17 Appendix D: List of Planning Documents Completed since 2007 ..............................18 Appendix E: Progress Matrix ........................................................................................20 Statement on Midterm Report Preparation In fall 2007, Cabrillo College underwent a comprehensive site visit by a team from the Accrediting Commission for Community and Junior Colleges for the purpose of reaffirmation of accreditation. The college self-study and the ACCJC site team’s evaluation reports were posted on the college website upon receipt of the Commissions notice of re-affirmation of accreditation. After re-affirmation, the College Planning Council approved a plan to address the site team’s recommendations as well as the college’s self-identified recommendations. The College Planning Council is the primary shared governance committee with representatives from the executive administration, the Faculty Senate, the faculty bargaining unit (CCFT), the classified bargaining unit (CCEU), the managers and the confidentials. The ALO prepared the list of recommendations with proposed lead responsible persons for each recommendation (the progress matrix), which CPC approved. CPC also serves as the Accreditation Steering Committee. This Midterm Report summarizes the progress Cabrillo has made on the site team’s recommendations and on the self-identified recommendations. The ALO compiled a draft report which was reviewed by the College Planning Council, the Administrative Council, and the Faculty Senate, and was approved by the Governing Board on October 4, 2010. Brian King, Superintendent/President Date: October 5, 2010 1 I. Responses to Team’s Recommendations Recommendation 1: The team recommends that Student Support Services develop and implement student learning outcomes and measurements for all its departments, collect and analyze the data, and link the results to planning and program improvement. This recommendation is in progress. Since fall 2007, all student services departments have written outcomes. Two departments have planned assessments for fall 2010: counseling and EOPS. The counseling department includes four programs that also have assessments planned for fall 2010: Puente, International Students, CAP, and Transfer Center. The other departments have continued to develop outcomes and expect to have them completed by late fall 2010: Admissions and Records, Assessment, Veterans, Financial Aid, Health Services, Student Employment, and Student Affairs/Activities. Student Services are also developing a new timeline for departments undergoing program reviews in 2010-11. Recommendation 2: The team recommends that the next master plan include an emphasis on planning for distance education and all off campus sites with regard to instruction and support services. Further, the master plan should address the evolving classified staffing needs in light of new technologies, facilities expansion, and operational needs. The college has completed the recommendation with respect to distance education by developing a Distance Education Master Plan that was approved by the Governing Board in June 2009. CMP Goal B, Objective3, Strategy a: Develop a three-year Distance Education Master Plan. In addition, the college has consolidated all off-campus sites under the supervision of one dean, the Dean of Education Centers. With respect to evolving staffing needs, the state budget crisis that began in early 2008 has severely limited the college’s ability to hire new staff, but has not prevented the college from developing thoughtful plans to consider the new demands of new facilities and technologies and to allocate staff as efficiently and effectively as possible. One result was the termination of “Community Campus,” Cabrillo’s term for the loose set of classes offered throughout the county at rental locations, primarily in the city of Santa Cruz, eliminating the need for support staff for that operation. In addition, the course offerings at the Scotts Valley Center were reduced by half, consequently reducing onsite staff. The College Master plan included staffing under Goal D, Objective D2; Effectively address evolving classified staffing needs including two specific strategies: D2a: Refine the classified staffing prioritization process and D2b: Develop expertise to redesign work flow when appropriate and consider development of a process for reallocation of staff to heavily impacted areas when appropriate. 2 Recommendation 3: The team recommends that the college adopt a formal reserve policy. The college should establish a clear written reserve policy to protect the financial stability in the support of institutional effectiveness. The college has completed this recommendation. The Cabrillo College Governing Board discussed and approved a formal reserve policy at the February 2008 Board meeting and the college has fully funded the reserve required by the policy. Recommendation 4: The team recommends that the team update the Governance Manual (1999) to reflect current governance processes used by the constituent groups of the college. The college should describe the charge of the various committees and the composition and membership and how often they meet. The college is nearing completion of this recommendation. The Governance Manual is in the final stages of being updated to reflect the current committee structure and now is available in an electronic format as well as in hard copy. The fully revised Governance Manual should be available on line in spring 2011. II. Responses to Self-Identified Recommendations The summary below describes completion, progress, or deferral of the issues the college community identified in the Institutional Self-Study in Support of Reaffirmation of Accreditation 2007. They are divided into categories by those: completed or near since the accreditation visit; those early in the stages of implementation or in progress; and those deferred. Self-identified recommendations completed or near completion since the accreditation visit: 1B.1: Continue to implement program planning within all components, having all components go through the program planning process on a regular cycle. All four major components of the college (President, Administrative Services, Instruction, and Student Services) have developed a cycle and timeline for administrative program review. The Instructional component has completed the development of administrative program planning for all divisions and departments within its purview and completed the program review of the following: Watsonville Center, Instructional Development & Matriculation, and Instruction Office. In 2010-11, the five divisions will complete their administrative program review: Business, English and Language Arts; Health, Athletics, Wellness, and Kinesiology; Human Arts and Social Sciences; Natural and Applied Sciences; and Visual, Applied and Performing Arts. Career Education and Contract Education will undergo its administrative program review in 2011-12. The other components have established timelines for their departments to complete administrative program review and are currently collecting data and developing surveys. The college expects all non-instructional departments to complete the full first cycle of program review by 2013. 3 1B.2: Revise the Master Plan and commit to revising the plan regularly with annual updates and reports on progress towards objectives. The governing board adopted the five goals for the 2008-2011 Master Plan at the November 2007 Board meeting. In 2007-08, the President held a college-wide “visioning” session, followed by numerous small group meetings to develop the Objectives for the 2008-11 College Master Plan. The final plan had 5 Goals, 23 Objectives, and numerous strategies. Since that time, the Master Plan has been reviewed and revised on a regular basis. The governing board has received regular reports and updates on progress towards achieving the goals. 1B.3: Schedule a revision of the College Facilities Master Plan to coincide with the completion of the major construction projects currently in progress. The facilities five year master plan has been updated and submitted to the state chancellor’s office. 2A.1: Continue to provide training, through the learning outcomes assessment coordinator, to entire departments and/or assist individual faculty with the assessment process. The SLO Coordinator is a standing member of the Council on Instructional Planning, participates in the review and approval of program plans, and works directly with the faculty on their instructional plans throughout the annual process. In this capacity, the SLO coordinator meets with faculty and department leads to review the assessment process and assist them when necessary. In addition the Office of Instruction has worked with the planning and Research office and IT to provide technological support for the SLO assessment process. The college has also formed ARC, the Assessment Review Committee, which is charged with reviewing all assessment plans of all program reviews: instructional and non-instructional. The SLO coordinator is the chair of this committee. 2A.2: Endeavor to make the Core Four even more visible and accessible to students and faculty. In 2007, posters of the college mission statement and the Core Four were posted in all classrooms and offices on campus. 2A.3: Continue its college-wide dialog to review the Core Four for any missing pieces with a view to correct any gaps that are identified. In 2007, the Faculty Senate led a discussion on the Core Four, reviewing each one of the core competencies for its accuracy and relevancy, making a few minor revisions. Posters of the final revision of the Core Four were made and posted around campus. 2A.4: Implement CurricuNet (the newly purchased curriculum development and management program) to more adequately address the needs of the curriculum process. 4 CurricuNet was purchased in spring 2007 and full implementation with training was completed by Spring 2008. CurricuNet replaced the older home-grown curriculum development program, FIESTA. All faculty, administrative review members and curriculum committee reps have been using CurricuNet successfully for the past 2 ½ years. It has provided far more options in curriculum development and course modifications, program development, and articulation, due to its clear workflow and reporting capabilities. 2A.5: Implement technological innovations that will assist instructional divisions in meeting the challenges of course scheduling and enrollment management. Until recently, scheduling at the department and division level has been conducted in a very traditional manner with limited technology support. Reviews of course scheduling software systems have occurred but no adequate system has been identified to date. Over the past two years, the Office of Instruction has worked with the Planning and Research Office to develop an in-house scheduling system, resulting in two tools currently in use. The first “Enroll Tracker 2.0” was completed in 2008 and provides a live snapshot daily of enrollments throughout the registration period and the add periods, with a fill rate component and a four-year comparison function. The second tool, a curriculum & scheduling pivot table, provides five years of data about enrollments in various programs and majors in an easy to access form. The research analyst continues to upgrade the tool with more functions that will simplify the enrollment management of the college. 2A.6: Implement a system whereby students will be able to review their progress towards the A.A. and A.S. degrees to facilitate student success in the transfer programs. Admissions and Records has been in transition for the past two years. The new Director of Admissions and Records was hired in summer 2010, and one of her first priorities has been to work with the Articulation Officer to implement the articulation tables of the Datatel Degree Audit system, allowing students to have transfer credit evaluated and visible on their degree audit in WebAdvisor. The initial implementation date is expected to be by the beginning of the academic year 2011-12. 2A.7: Continue to monitor the needs of county employers so that occupational programs will continue to provide high quality programs that meet the needs of their students. The college utilizes a variety of mechanisms for monitoring the changing needs of employers. Each of our CTE programs has an employer advisory committee that it meets with one to three or more times per year. In addition we have formed Career Partnerships that bring employers across an industry sector together with college faculty and administrators, other education partners (high schools, Regional Occupational Program, adult schools, County Office of Education), and workforce development agencies (Workforce Investment Board, Employment Development Department). Our Career Partnerships in Health, Public Safety, Industrial Technology facilitate comprehensive responses to a variety of workforce development needs. The college is also represented on the Santa Cruz County Workforce Investment Board and its Youth Council and Career Center subcommittees. Each of these provides opportunity for regular dialog concerning workforce development issues with employers. When there is an emerging 5 industry that appears to have new workforce development needs, the college will actively seek to determine whether it has a role in assisting the growth of the industry. For example, in response to the growing interest in green technology the college partnered with the WIB and three community based organizations to contract with a team of consultants. This team is currently surveying industry and government to assess what role education can play in supporting the growth of this industry. Finally, we conduct an annual survey of all of the completers and leavers of our CTE programs. The data from this survey provides us with a good measure of the extent to which the number and quality of our graduates matches the needs of our employers. 2B.2: Equal access: the college will continue to expand the services and information available to students via the Internet. The college will enact policies to ensure that all members of Cabrillo’s diverse community have access to the college’s student services. The college has undergone a complete web redesign process over the past two years and the new website was migrated this summer, 2010. The new website is much more user-friendly and student–centered than the previous one. The college webmaster will be monitoring where the activity is taking place on the site for future possible adjustments. The college developed an online orientation for students who could not attend an on-campus, face-to-face orientation, which was implemented in the 2009-10 academic year. However, the online orientation has encountered problems and may need to be re-designed so that it functions in a way that is sustainable. 2C.1: Continue to closely monitor the resource requirements of the students and integrate the instructional elements of the Library and Learning Support Services into the cyclical pattern of assessment through instructional planning. The library initiated its most recent Instructional Program Planning in 2006, submitting a final report with review and recommendations in Spring of 2007. Beginning with this cycle, and continuing with all future planning cycles, the library incorporated direct student surveys of library users in addition to traditional measures into ongoing planning efforts. The Library's next program plan is due in Spring 2012. 2C.2: Expand the Library’s catalog coverage to include other collections on campus, such as the ECE Department’s Peace Library. The library incorporated the Horticulture Center library collection into the Library's catalog in 2005, and the Early Childhood Education department's Peace Library collection into the catalog in 2007. Students may now use the library's catalog to find books located not only in the library at the Aptos campus, but also textbook collections in the Computer Technology Center and the Watsonville Center, in addition to the two collections mentioned earlier. 2C.3: Review the physical space needs of some learning support resources. All space needs were reviewed and evaluated through the Space Allocation Process in 2008-09, with a final draft space allocation recommendation going to the Governing Board in January, 2009. 6 2C.4: Monitor the effectiveness of evaluative processes and develop mechanisms to improve learning support services, especially the Math Learning Center. Beginning Fall 2009, initial data for all labs and learning centers at Cabrillo were gathered and organized in order to get a clearer picture of all such labs/learning centers, enabling us to do a contrastive analysis of comparable data, including types of labs/centers (i.e., what discipline(s) served) location (and co-location), hours of operation, numbers of students served, capacity of facility, supply costs, and personnel costs broken down by faculty, staff, and student workers. Numerous meetings were convened in which administrators, faculty, and staff met, shared insights and ideas, and collaboratively discussed what is working well and what might be improved. The resulting spreadsheet is a convenient and powerful tool to assist all constituencies in monitoring the effectiveness of individual labs/centers. Another result of the meetings was a decision to adopt a common “gatekeeper” software program in all labs/learning centers, which can produce reports showing the ebbs and flows of student use, and types and times of use, among other data. As a result, the directors of the labs/learning centers can better manage their resources and provide the services students most need. It also benefits Cabrillo's planning and research office (PRO) which, once it has access to data gathered in a similar fashion across campus from all labs/learning centers, can then produce valuable reports on the various areas listed above, comparing like data, allowing the administration to accurately quantify the effectiveness of the labs and centers as well as identify any areas in need of improvement. In addition, the Planning and Research Office (PRO) is conducting a study of effectiveness of tutoring in terms of student success. 3A.2: Make the processes for planning and budgeting for new management and classified positions more transparent to all stakeholders. The college has used transparent, clear processes for evaluating management and classified positions. The administration and the classified union developed a “classified hiring process,” in 2006, which was used twice successfully. Unfortunately, because of the budget crisis, relatively few new positions have been considered since 2008. Since that time, Cabinet has used a “managed hiring” process as vacancies occur in order to determine collaboratively which of the vacant positions can be filled in any given month in light of the fiscal limitations. The vacant management positions also have been reviewed by the Cabinet, with some positions remaining vacant for several months. After determining management needs, Cabinet then presents comprehensive management staffing recommendations to Administrative Council and the College Planning Council and finally the Governing Board for approval. 3A.4: Clarify college hiring processes. Human Resources has developed Guidelines for Search and Selection Committee Members which is available on Cabrillo's public drive (P) P:\Business Services_PUBLIC\Personnel and Human Resources_PUBLIC\Search_Select_Guidelines.pdf. Further, Administrative Regulations (ARs) for hiring college employees are in the process of review and update. The review and update process for adjunct faculty hiring has been completed. 7 3A.5: Improve awareness of available HR resources for accessing HR policies, procedures and other information related to personnel issues, including their updated web pages. Human Resources (HR) created and debuted its first edition HR Newsletter in the Spring of 2010, receiving wide acclaim, followed by the second HR Newsletter in Fall 2010. The department plans to distribute two newsletters annually, one each in the spring and fall semester. In collaboration with IT, HR is currently working to enhance and update the HR web page. HR has developed and posted a master calendar of benefits-related activities (e.g. wellness workshops, retirement planning workshops, etc.) on the HR web page for employee access, awareness and more effective planning. As referenced in 3A.4 above, HR has developed Guidelines for Search and Selection Committee Members, now available on the campus Public drive (college intranet). In collaboration with Business Office managerial colleagues, HR management co-presented Cooperation, Consistency & Compliance (regarding various payroll and leave accounting policies, procedures & practices) to the college management team as a professional development activity in Nov. 2009. HR has disseminated updated labor law posters at various campus sites 3A.6: Develop a hiring handbook that explains the process and time lines for all hiring committee members that explicitly addresses issues of diversity. Human Resources has developed Guidelines for Search and Selection Committee Members, now available on the campus P drive at P:\Business Services_PUBLIC\Personnel and Human Resources_PUBLIC\Search_Select-Guidelines.pdf. 3A.7: Explore ways to improve the evaluation processes at the college. The evaluation processes for college faculty and classified support staff are subject to the collective bargaining process. The adjunct faculty evaluation process was revised and codified in the 2007-10 CCFT Collective Bargaining Agreement. In spring 2010 negotiations with CCFT, evaluation process revisions were made specific to Distance Education faculty that further defines expectations related to instructor interactions with students, accessibility and the composition of the evaluation team. 3A.8: Clarify the college’s commitment to a professional code of ethics and publicize that policy more effectively. The governing board approved a revised code of ethics at the August 2007 Board meeting that included sanctions for violations. The policy was discussed on several occasions at public meetings before a final version was approved by the board. 3B.1: Develop a plan to more fully integrate facilities, equipment and maintenance planning, which will include a process to evaluate how resources are being allocated for facilities and equipment to ensure the best possible learning environment for students. The plan will also explicitly address staffing requirements for the maintenance of all new facilities at the college. 8 A Maintenance and Operations Staffing Costs analysis and recommendation for College Wide and Health & Wellness needs have been submitted to the District in March 2010. This Document addressed the needs for staffing relative to the expansion and investment in new facilities made by the community and District. This document identified the need for adequate facilities relative to Student access and made recommendations for staffing and equipment for all new facilities. 3B.2: Continue its efforts through the FPAC and SEAC to solicit broad input into the process of reallocation and renovation of existing space when new facilities open up. With the opening of several new buildings on campus, several existing buildings were vacated and the college entered a planning phase for the reallocation of space. The College hired an outside consultant in 2008 to review the current facilities usage and program needs for facilities. The consultants met with department faculty, management and staff and over a one-and-a-half year period, they developed a space utilization plan for the campus, which went to the Governing Board for approval in January 2009. 3B.4: Evaluate the current IIPP and ensure timely implementation. A review of the IIPP was accomplished by our JPA representative, Pamela Gangloff and the system for ensuring that employees are trained remains in place. 3D.2: Review the roles of the CPC and the President’s Cabinet in the financial planning process, as part of an overarching effort to more clearly define the roles of these two governing bodies. In January 2007, an all-day CPC retreat was held during which the CPC membership developed a shared definition of shared governance and delineated the role of CPC. According to the minutes of the meeting, the role of CPC is as follows: In service to our students and community the CPC reviews policy matters requiring broad institutional input and advises the President prior to recommendations to the governing board. CPC is the shared governing body responsible for: Developing and tracking the college master plan Reviewing and advising on all budgetary and resource allocation matters Ensuring that the resource allocations reflect the priorities of the master plan Reviewing and advising on new & existing programs, services, staffing and facilities Serving as the Steering Committee for the accreditation process 4A.4: Develop a formalized mechanism for college-wide dialog, encouraging input from both inside and outside an area under discussion. In response to the budget crisis in 2008, the college developed a robust process for college-wide dialog that encourages input from everyone at the college. In addition to discussions at all shared governance bodies (including the Faculty Senate, Administrative Council, the component councils, and the College Planning Council), the college has held numerous Town Hall Meetings and keeps a current Budget Information Center on the college website. We anticipate this model will prove fruitful in future discussions of other important college-wide issues. 9 4A.5: [Develop] A plan to improve the college web site to keep it more current, and to make sure that faculty and staff are familiarized with it's usefulness as a resource. The college website has been completely revamped, with the full migration of the new website taking place in summer 2010. Assistance is now available in the TLC for all faculty and staff to create their own department web pages and to familiarize them with the new website and its resource capacity. 4A.6: Revise the Governance Manual in order to clarify the relationships and functions of the college’s primary councils and committees, including the role of Cabinet and the Administrative Leadership Team in college governance. As noted in response to Recommendation 4 above, the revision of the Governance Manual is very close to completion. 4B.2: Schedule regular retreats to review the role and functions of the board. The board began holding annual retreats for the first time in 2007, and will hold its fourth annual retreat facilitated by a seasoned board expert in the fall of 2010. 4B.3: Conduct the Board’s self-evaluation according to the schedule and manner determined in the policy. The board conducts a comprehensive self-evaluation each year, and has reviewed the results as a part of its annual retreat. Self-identified recommendations in progress, expected completion by 2013: 1B.4: Revise the Facilities, Watsonville, and Technology Plans to more clearly cohere with the College Master Plan. The current Watsonville Center master plan was completed in 2006 prior to the current College Master Plan. The Watsonville Center planning process for 2011-13 is in the preliminary stage and will coincide with the next College Master Plan, which is also entering the planning stage for 2011-14. Much of the current Technology Plan has been successfully implemented, especially with regard to upgrading the infrastructure. The IT Retreat was held in August 2010 in preparation for an expected tech plan revision by the end of academic year 2011, which will be aligned with the revision of the College Master Plan. 2B.3: Student Services will continue to implement a systematic and on-going cycle of program planning, evaluation, and assessment for all Student Services and Support 10 programs, including the Counseling Division, allowing sufficient opportunities for dialog within and among programs. SLOs will be integrated throughout the departments’ plans along with effective assessment practices and instruments to measure their success. In summer 2010, Student Services developed a new program review cycle that mirrors that of the instructional component. All departments have completed SLOs. Assessment Services/Matriculation identified SLOs from the Core 4: all students assessing for course placement complete an online survey assessing their knowledge of the SLOs; correct answers are read as part of the script and are posted in hallways of the assessment office. Several other programs (Counseling and EOPS) will have assessment plans completed by fall 2010 and will begin the initial assessment of the SLOs soon thereafter. Once the new program review plan is in place, several departments will begin their program reviews for completion by the 2011-12 academic year. 3A.1: Continue to implement the new classified hiring prioritization process with an eye towards staffing needs for the new facilities. Because of the budget crisis, relatively few new positions have been considered since 2008. The classified hiring prioritization process was last formally utilized in fiscal year 2008-09 when 67 positions were submitted for consideration, and of those CCEU, the classified bargaining unit, ranked 20 prioritized positions. With regard to new facility staffing needs, the college has authorized the following 8 FTE new classified support staff positions to support facility and plant expansion: 6 custodians, 1 lead custodian, and 1 grounds maintenance worker. The college has attempted to address the staffing needs of new facilities with some reallocation of resources and positions within the components. 3A.9: Engage in a college-wide dialog to discuss ways to improve access for faculty, staff and managers seeking professional growth and training. The college has made significant efforts to highlight the importance of professional growth and training, including a strategy in the college master plan that was the result of a college-wide dialog, Goal B, Objective B2b: Provide ongoing professional development for faculty and staff to improve teaching and learning in basic skills and send Cabrillo personnel to state-sponsored professional development activities in accordance with the statewide Basic Skills Initiative recommendations. Budgetary limits have restricted but not eliminated professional growth and training at the college. The college has sought private sources of funding whenever possible to provide for training. 3B.3: Enhance security by improving the alarm and key distribution systems. A proposal to reconfigure the distribution of the key system is underway – an outline of a process has been provided by the NAS division. 3C.1: Develop a college-wide process for requesting technology funding, recognizing the specialized needs of individual departments and programs. 11 This item will be addressed in the next Tech Plan slated for completion no later than the end of spring 2011. 3C.2: Address concerns about the adequacy of staff and faculty training in technology, including Datatel. The Datatel Core Team has been reactivated after a lag for the past couple of years due to budget constraints. The Datatel Action Planning process has been scheduled to begin in early fall 2010. This team will address a number of technology concerns around Datatel in particular, including staffing and training. 3C.3: Create a college-wide technology maintenance and replacement plan for ll programs, both instructional and non-instructional. This item will be addressed in the next Tech Plan slated for completion no later than the end of spring 2011. 3C.4: Address technology staffing needs through the hiring priority process. The Network Administrator position has been filled. Analysis of staffing needs is in progress and will be addressed in the next Technology Plan slated for spring 2011. 3C.5: Increase the technological support for the Instruction, Student Services and Business Services This item will be addressed in the next Tech Plan slated for completion no later than the end of spring 2011. 4A.1: Develop an easy-to-read flow chart of the decision-making processes at the college. The college is developing flow charts for various decision-making processes. Since one chart does not adequately outline the process for every important decision, the final product may l include various flow charts depending on factors. For instance, a college-wide decision making process on budget and planning would include numerous groups from different constituencies, whereas curriculum would rely primarily on the Faculty Senate. 4A.3: [Develop] a transparent and open decision-making process that can be communicated clearly to the college community. As noted in 4A.1, the college is developing flow charts for various decision-making processes. Since one chart does not adequately outline the process for every important decision, the final product may l include various flow charts depending on factors. For instance, a college-wide decision making process on budget and planning would include numerous groups from different constituencies, whereas curriculum would rely primarily on the Faculty Senate. Once fully developed and approved, this decision-making process will be communicated to the entire college community. 12 4B.1: Create a review cycle for policies, manuals and procedures. The college is presenting revised policies and procedures to the Governing Board on a quarterly basis, making good progress in revising the manual. Self-identified recommendations deferred: The following items are deferred due primarily to budget/resource constraints or because they are dependent upon the completion of another recommendation or task. 2B.1: Communication: the college will develop and implement a plan to better advertise and explain the range of student services to students, faculty and staff. This plan will specifically address: student extra-curricular opportunities; regular updates and distribution of policy books and college publications; improved storage and security of student records; improved communication regarding program review, assessment process, and budgeting with the Student Services programs; and improved communication among all college components, particularly about the changes that impact other services. Due to budget constraints over the past three years, this item has been deferred. Communication has improved in some areas of the college, especially with regard to the state and college budgets, budget and budget reduction planning, and budget related lay-offs. These topics have been widely communicated in numerous venues across campus as noted in item 4A.4 above. However, a comprehensive review of all communication with a resulting plan has not occurred. 3A.3: Study the usefulness of developing benchmarks for measuring the staff-hours required to perform classified functions. It has been determined that clarification is needed on what exactly "study the usefulness of developing benchmarks" refers to in this context before proceeding. 3A.10: Reinstate a college-wide Diversity Committee to address issues of diversity at the college and encourage professional development on diversity issues. The Diversity Committee has been, and continues to be, a standing committee included in the college’s Governance Manual. The Diversity Committee has not met in recent years, but other groups and committees, including the Cabrillo Hispanic Affairs Council (CHAC) have met regularly to encourage professional development on diversity issues. 3B.5: Develop a Total Cost of Ownership model for facilities and equipment and implement such a program where it best serves the needs of the college. The Director of Facilities Planning and Plant Operations serves on a state-wide think tank consisting of five northern California Community College Districts that has been established to make recommendations to the State Chancellor’s office. These Districts consist of the following: Director Facilities Construction and Maintenance West Valley-Mission Community College 13 District; Director Ohlone College Facilities; Director of Facilities, Planning & Management Monterey Peninsula Community College District; Maintenance Supervisor Marin Community College District; Chief Facilities Planner Contra Costa Community College District; Facilities Planning & Plant Operations Director Cabrillo Community College District. The mission of the group is to develop a California Community College Maintenance & Operations Standards guidebook for cost planning & reference, to develop Maintenance and Operations standards and costs, to set up standards for design to include total cost of ownership required up front in order to get state funding; and new construction standards and up front costs. Cabrillo will defer directly addressing this self-identified item until the completion of the state-wide model. 3D.1: Refine and improve the classified staff hiring prioritization process and communicate its mechanisms to the staff of the college. As noted above, the process was developed and implemented in 2005-2006, but the recent budget constraints, resulting in some classified lay-offs and few replacement or new positions, has put this self-identified item on hold. The classified staff hiring prioritization process was last used officially in November 2007. Since early 2008 Cabinet has been using a "managed hiring process" to review, assess and determine which vacant classified positions can be filled at any given time given budget reductions and fiscal limitations. 4A.2: A clear explanation of the relationship between Program Planning and the decisionmaking process. The college is undergoing a review of the decision-making processes on campus and developing flow charts to illustrate the existing processes. This item is on hold until that review and evaluation are completed. 14 APPENDIX A College Planning Council Membership The College Planning Council (CPC) serves as the accreditation steering committee. The membership is listed in alphabetical order. Brian King, Superintendent/President Mikki Adams, CCEU Dennis Bailey-Fougnier, VP Student Services Diane Goody, Confidentials Paul Harvell, CCFT President Steve Hodges, Faculty Senate President. Renee Kilmer, VP Instruction and ALO Victoria Lewis, VP Administrative Services Graciano Mendoza, Director, Business Services Dan Rothwell, Faculty Senate Leticia Scott Curtis, Faculty Senate Barbara Shultz Perez, CCFT Stephanie Stainback, CCEU President Kathie Welch, Division Dean 15 Classified Administration Confidential Faculty Faculty Administration Administration Administration Faculty Faculty Faculty Classified Administration APPENDIX B List of Responsible Leads for Recommendations Ard, Pegi Bailey-Fougnier, Dennis Bowen, Johanna Deaver, Doug Fabos, Kristin Garner, Wanda Harvell, Paul Hayward, Craig Kilmer, Renée King, Brian Lewis, Victoria Mayo, Rachel McCawley, Loree Owen, Bob Nugent, Joe Pfotenhauer, Rock Weckler, James Vice President of Business Services- Retired Vice President of Student Services Library Director - Retired Director of Facilities Director of Marketing and Communications Dean, Natural and Applied Sciences CCFT President Dean, IT, Planning and Research Knowledge Systems Vice President, Instruction President Vice President, Administrative Services Dean of Education Centers, Watsonville and Scotts Valley Director Human Resources IT, Associate Vice President Director M&O Dean of Instruction CEED Dean, Business, English and Language Arts 16 APPENDIX C Documentation of Commission’s Recommendations 1. Student Services SLOs a. Student Services SLO b. Student Services Program Review Schedule 2. Master Planning: distance education and off-campus sites a. Distance Education Master Plan – Board minutes – June 2009 b. College Master Plan Goal B, Objective 3, Strategy a c. College Master Plan Goal D, Objective 2, Strategy a d. College Master Plan Goal D, Objective 2, Strategy b 3. Formal Reserve Policy - BP 4030 a. Board Minutes – February 2008 b. Revised BP 4030 – February 2008 4. Updated Governance Manual - Table of Contents a. Most current updated Governance Manual - Table of Contents 17 Appendix C - 1a Student Services: Student Learning Outcomes 2009 Office of Admissions & Records (Includes Veterans Services) Outcomes I. Communication After successfully navigating A&R, students will be able to read and fill out forms such as applications, petitions, transcript requests; listen on the phone and in person; and verbally communicate needs. II. Critical Thinking and Information Competency After successfully navigating A&R, students will be able to research and critically analyze information in the College Catalog and Schedule of Classes to formulate educational goals and explore opportunities. IV. Personal Responsibility and Professional Development Students will respond appropriately to challenging situations, meet deadlines, and navigate faceto-face procedures and online systems within enrollment services. Assessment Plans Student satisfaction survey Number of application vs number of registered students Enrollment counts on WebAdvisor vs in-person office enrollment Accreditation Standard IIB Tally of web site hits, office phone calls, and office visits of students Appendix C - 1a Student Services: Student Learning Outcomes 2009 Office of Financial Aid and Scholarships Department: Financial Aid & Scholarships Office Coach, develop & disseminate resource information, conduct presentations/workshops, provide counter service and one-on-one advising. Provide each applicant with all related financial aid materials: SAP, Loans, Scholarships, FAFSA, BOG, Dependency, Types of Aid, etc… Advising re: SAP, money mgmt, deadlines, Ed Plans, incentives to receive aid in a timely manner, turning in complete correct documents. Student Learning Outcome (SLO) Core Competency #1 Support students in their efforts to meet competency 1, Communication: Students will be able to: navigate the financial aid application process, complete forms correctly, solicit appropriate materials, read, comprehend and interpret materials, ask the right questions… (read, write, speak, listen) Core Competency #2 Support students in their efforts to meet competency 2, Critical Thinking & Information Competency: Students will be able to analyze & identify how complex (financial aid) rules & regulations are relevant as they apply to the individual student… Core Competency #4 Support students in their efforts to meet competency 4, Personal Responsibility and Professional Development; Students will be able to meet deadlines, set realistic academic, goals, complete appropriate paperwork. Appendix C - 1a Student Services: Student Learning Outcomes 2009 Assessment of Services Year 1 Scholarships/FWS (next cycle, year 6) Process & Tools & Criteria (existing sustainable data) Fact book FAFSA submission Dates Advisor Review Worksheet File completion rates Valid vs. rejected FAFSAs Cohort default rate Year 2 All Services Program Planning Fact book, student user survey, campus climate survey, FAFSA submission Dates Advisor Review Worksheet File completion rates Valid vs. rejected FAFSAs Cohort default rate Year 3 Outreach/Cal Grant Program Fact book, FAFSA submission Dates Advisor Review Worksheet File completion rates Valid vs. rejected FAFSAs Cohort default rate Year 4 Technical support/document imaging Fact book, Campus climate survey FAFSA submission Dates Advisor Review Worksheet File completion rates Valid vs. rejected FAFSAs Cohort default rate Year 5 R2T4/Withdrawal rate Loans/default rates Fact book, FAFSA submission Dates Advisor Review Worksheet File completion rates Valid vs. rejected FAFSAs Cohort default rate Appendix C - 1a Student Services: Student Learning Outcomes 2009 Student Employment Department Services Our services provide on-line access to on and off campus student jobs and off campus job application materials. SLOs: Student Employment supports students in their efforts to master Competencies I, II and IV. Students will: The office also provides students and college staff with access to on campus student job listings and processes all hiring paperwork once the student has been hired in an on-campus job. These services allow students access to the financial resources needed for them to meet the monetary requirements of school fees and living expenses. Our services provide on-line access to on and off campus student jobs and off campus job application materials. The office also provides students and college staff with access to on campus student job listings and processes all hiring paperwork once the student has been hired in an on-campus job. These services allow students access to the financial resources needed for them to meet the monetary requirements of school fees and living expenses. Students are provided the following services by the Student Employment Office: Individual staff led tutorials on internet access and how to access job listings. Resume Writing and Interviewing skills workshops and handouts Individual staff review of student resumes and other written job search materials. Student advising where students do not follow the Student Employment Student Code of Conduct regarding dependability and professionalism. Processing of on campus student hiring paperwork. Employers are provided assistance with: Writing job announcements Accessing on-line job board Student/Employer issues advising Employment laws access data, interpret written information, communicate ideas and information about employment opportunities in writing and verbally; (use statistics, surveys) assess accurately their own knowledge, skills and abilities, meet deadlines and complete tasks; (surveys) maintain a professional attitude and behavior; (observation, surveys) navigate internet technology to find and apply to employment offerings. (use statistics, surveys) Appendix C - 1a Student Services: Student Learning Outcomes 2009 College staff is provided assistance: Completing hiring paperwork, writing and accessing student job descriptions and placing positions appropriately on the student salary schedule. Materials dealing with motivating students, positive criticism and other aspects of supervising student employees are available on our web site for supervisors. Advising supervisors who are dealing with student issues. Assessment of Services (list services you will assess under each year of the departmental review process) Year One Service being measured Direct Services - Students Year Two Service being measured Direct Services – Employers / Supervisors Year Three Service being measured All services Program Review Year Four Service being measure Off campus jobs Year Five Service being measured On campus jobs Describe Assessment Process your department will use to evaluate each service and its outcomes. Include the assessment tool you plan to use and the criteria to evaluate success. Review status of multi year goals and objectives Workshops (number offered) Handouts (number and type) Individual advising (individual contacts)* Use statistics (increase/decrease)* Review status of multi year goals and objectives On line materials (number and type) Email communications (number and type)* Individual advising (individual contacts)* Use statistics (increase/decrease)* Program Review Campus Climate Survey (change) Program Statistics (increase/decrease)* Survey instruments Review status of multi year goals and objectives On-line Student Survey (change from previous) On-line Employer Survey (change from previous) Review status of multi year goals and objectives On campus Student Employee Survey (change from previous) On campus Student Supervisor Survey (new) Appendix C - 1a Student Services: Student Learning Outcomes 2009 Assessment Evaluation Describe the process the department will use to evaluate assessment results. Include: What meetings will be held? All surveys and materials (on-line and print) reviewed with staff. When? Annual meetings held with department staff and student representatives. Who will be involved? Department staff and student employees. What will be discussed? Results of surveys and statistical analysis*, programmatic goals and funding needs What process will be used to implement any improvements needed to services? Recommendations will be forwarded to Dean of Students for review and implementation. Assessment Evaluation Describe the process the department will use to evaluate assessment results. Include: What meetings will be held? SLO Assessment Staff meetings are held annually. SLO Assessment Staff meetings include all members of the FAO staff. Results of assessment instruments will be discussed. Process will be developed based on assessments and recommendations. When? Who will be involved? What will be discussed? What process will be used to implement any improvements needed to services? Appendix C - 1a Student Services: Student Learning Outcomes 2009 Counseling Division (Including Puente, CAP, International Student Services, and the Transfer and Career Center) Student Learning Outcomes and Assessment Tools Outcomes Objectives Assessment Tool Survey I. Read, write, listen and/or speak effectively to complete the processes involved in reaching educational goals Complete documents for educational advancement Utilize educational planning Successful navigate counseling scheduling process, e.g., express, regular Differentiate between various educational requirements. Articulate questions and concerns about requirements for transfer, degrees, and other educational goals. Utilize written, verbal, and/or electronic sources of educational and career information to plan and achieve goals TAGs and TAAs SARs Data Graduation Petition #s # of UC Applications (Competency #1: Pre/post tests at Communication). workshops II. Integrate self-knowledge, educational and career information, and institutional Choose appropriate counseling format Differentiate between various educational requirements. Utilize career support services, career planning classes, online career exploration resources, the Transfer/Career Center, Strong Interest Inventory, and Myers Briggs Type Indicator when appropriate. Identify educational goals. Create education plan to facilitate goals. Appendix C - 1a Student Services: Student Learning Outcomes 2009 processes, to develop a process of educational decisionmaking. (Competency #2: Critical thinking and Information III. Demonstrate awareness of institutional requirements and opportunities that promote cultural sensitivity and global and political awareness. (Competency #3: Global Awareness). Evaluate general education patterns chose most appropriate given educational goals. Evaluate which courses are applicable to their educational goal. Interpret assessment scores and choose correct classes in English and Math. Navigate Assist and other online resources. Navigate WebAdivsor to access course history and other functions to facilitate educational goals. Consider opportunities, such as taking foreign language classes, study abroad, and/or participating in clubs and activities on campus. Participate in college culture. Recognize the value and rational of the multicultural graduation requirement. Understand and adhere to immigration requirements in regards to studying in the United States, when appropriate. Appendix C - 1a Student Services: Student Learning Outcomes 2009 IV. Demonstrate responsibility for reaching educational and career goals. (Competency #4: Personal Responsibility Access support services to help facilitate that process Recognize important deadline dates and identify where such information is published. Anticipate and identify and potential barriers to achieving educational goals and create a plan to address those barriers. Access resources needed to overcome barriers. Employ effective time management strategies. Understand academic/progress probation and dismissal policies and execute needed steps to address dismissals. Understand student’s rights and responsibilities. Utilize support services on campus. Integrate and act upon information proactively. and Professional Development). Assessment Plans The process for assessing the learning outcomes for each of the competency areas listed will be ongoing involving all in the division. We propose to use our flex meeting each semester to identify instruments for assessing one or more of our SLOs, analyze and discuss the results of completed assessments, and/or articulate priorities for improving student learning as suggested in the assessment results. Additional dialogue and planning may occur at regular counseling meetings as needed. We propose a Counseling Division SLO Task Force that will collect and record assessment instruments, present assessment results, facilitate dialogue, and document the process and priorities for improving student learning. This Task Force can include both faculty and classified members of the division. Currently we have a team of four willing to serve as the initial Task Force (Mario, Rudy, Anna, and Jay). The Task Force will consult with the college’s SLO Coordinator (currently Winnie) and staff from the PRO (currently Craig) as needed. We propose to rotate members on the Task Force, rotating two new members in every two years. We propose to evaluate outcomes for each competency over a 4 year cycle. In the 5th year the division will produce a Program Review that incorporates the results or our assessments in our program planning. Appendix C - 1a Student Services: Student Learning Outcomes 2009 With this purpose in mind, we propose the following schedule: Four-year Cycle beginning Fall 2009 Fall 2009 Flex: approve program SLOs and Assessment Plan; discuss and approve objectives as needed; continue discussion at division meetings as needed. Over the course of the semester: Assess SLOs for Counseling and other services to students that can be measured through PRO survey. Spring 2010 Flex: analyze and dialogue on results of survey; articulate priorities for improving student learning as suggested in survey results; begin discussion to identify the fall 2010 instrument for assessing one or more of the SLOs not addressed in the fall 2009 survey. Over the course of the semester: implement the priorities for improving student learning identified at flex meeting. Fall 2010 Flex: identify instrument for assessing one or more of the SLOs not addressed in the fall 2009 survey; articulate priorities for improving student learning as by assessment; Over the course of the semester: Employ assessment instrument identified in Flex. Spring 2011 Flex: analyze and dialogue on results of assessment conducted last semester; articulate priorities for improving student learning as by assessment; begin discussion to identify instrument for assessing one or more of the SLOs not addressed. Over the course of the semester: implement the priorities for improving student learning identified at flex meeting Fall 2011 Flex: articulate priorities for improving student learning as suggested by assessments. Over the course of the semester: Re-administer PRO survey. Some examples of other assessment tools generated at May 13 th meeting: pre/post test in Transfer Center workshops; exit survey for individual counseling meetings; survey in Puente class; SARS and other data documenting students’ use of Webadvisor, Hawktalk, etc. Some colleges have counselors fill out a simple evaluation form after each meeting with a student summarizing students’ outcomes. Appendix C - 1a Student Services: Student Learning Outcomes 2009 Spring 2012 Flex: analyze and dialogue on results of PRO survey; articulate priorities for improving student learning as suggested in survey results; begin discussion to identify the fall 2012 instrument for assessing one or more of the SLOs not addressed in the fall 2011 survey. Over the course of the semester: implement the priorities for improving student learning identified at flex meeting. Fall 2012 Flex: identify instrument for assessing one or more of the SLOs not addressed in the fall 2011 survey; articulate priorities for improving student learning as by assessment; Over the course of the semester: Employ assessment instrument identified in Flex. 2009 / 2010 – PRO Survey / dialogue, articulate and implement priorities 2010 / 2011 –– choose and administer assessment instrument / dialogue, articulate and implement priorities 2011 / 2012 –– PRO Survey / dialogue, articulate and implement priorities 2012 / 2013 –– choose and administer assessment instrument / dialogue, articulate and implement priorities 2013 / 2014 - Write and complete Program Review Appendix C - 1a Student Services: Student Learning Outcomes 2009 Office of Student Affairs (includes Student Activities, Student Government) Department: Student Affairs Office List the specific services offered by your department. SLOs: Write an SLO for each service if that service teaches students specific skills or knowledge. If the service doesn’t teach specific skills, state how it indirectly contributes to mastery of the four college competencies I Student Government ASCC Senate a) ASCC Senate Meeting Supervision – Year 1, 3, 5 b) Leadership Training Year 2, 4 c) Budget Training/Supervision Ia. ASCC Senators will apply and demonstrate appropriate and professional behavior during senate meetings and in their service to the Cabrillo College Community. Ib. ASCC Senators will demonstrate comprehension of the use of Robert’s Rules of Order, the Brown Act, and effective meeting strategies. Ic. ASCC Senators will apply and evaluate the appropriate use of budget management and procedures for expenditure of funds. Year 1,3,5 Id. ASCC Senators will evaluate and apply student body election procedures d) Election Supervision Ie. Core Competency IIIB – Global Awareness – Appendix C - 1a Student Services: Student Learning Outcomes 2009 Year 1,3,5 e) Inter-Club CouncilStudent Clubs, Guidance and Supervision Year 2,5 Social diversity and civics Core Competency IV – Personal Responsibility II Services to all Students IV B. Social and Physical Wellness a) Student Rights and Responsibilities Handbook. Year 2 b) Bus Passes, Parking Permits, Tabling, Student Activity Cards, RN ID’s, Bike Lockers, Reg. Lockers, Book Loans, Personal and Crisis Counseling, Postings, Vending Year 2 IV C. Workplace Skills Assessment of Services: List the services you will assess under each year of the 5 year Departmental Review Process Describe the Assessment Process your department will use to evaluate each service and its outcomes. Include the assessment tool you plan to use and the criteria to evaluate success. If using a rubric, attach it to the end of this form. Year One Assessment Evaluation Service: Service Ia – ASCC apply and demonstrate professional behavior Describe the process the department will use to evaluate assessment results. Include: What meetings will be held? Dean Of SS and Coord. of Student Activities will meet to develop and conduct a survey and observation data log. Appendix C - 1a Student Services: Student Learning Outcomes 2009 When? March – June 2006 Who will be involved? Dean of SS, Coord. Of St. Activities, ASCC Senate Members What will be discussed? Observation notes, minutes of meetings, survey results. Student behaviors, respect, orderliness, preparation, . . . What process will be used to implement any improvements needed to services? A summary of the findings and recommendations will be developed and used as a guide for the following ASCC Senate. Assessment Evaluation Process to evaluate assessment results. What meetings will be held? Training meetings by St. Activities Coord. with ASCC Treasurer. When? Weekly as needed. Who will be involved? St. Activities Coord., ASCC Treasurer, ASCC Senators as appropriate. Service Ic – Budget Training Supervision What will be discussed? Appropriate use of Purchase requisitions and account numbers, budget development procedures. What process will be used to implement any improvements needed to services? Dean of SS and Coord of St. Activties will discuss, choose and implement in consultation with ASCC Senate members Appendix C - 1a Student Services: Student Learning Outcomes 2009 Year One continued Service Area I Year Two Dean of SS, Coord. Student Activities will develop survey and incentive program for students to complete survey. Service: Student Affairs Ofc. Serviceseffectiveness: Dean of SS to consult with PRO Director, for format and validity of survey. Bus passes, parking permits, tabling etc. What meetings will be held? When? Fall of 2005 through Spring/summer of 2007 Who will be involved? Dean of SS and Coord. Of Student Activities What will be discussed? Purpose of evaluation, survey instrument, incentive program What process will be used to implement any improvements needed to services? Survey results will be collected and discussed among the 3 key office personnel. Improvements will be planned as a result of the findings discussions thereof. Year Three Service: Election Supervision What meetings will be held? Assessment meetings will be held. Appendix C - 1a Student Services: Student Learning Outcomes 2009 When? February 2008-May2008 Who will be involved? Dean of SS, Coord. Student Activities, ASCC President other key student leaders. What will be discussed? Past practice, what has not worked well, ideas for improvement. Data showing the number of students votes per year for the last 5 years. What process will be used to implement any improvements needed to services? New processes will be decided upon and used per the direction of the ASCC Advisors and key student leaders, Dean of SS, Coord. Student Activities, ASCC President other key student leaders Year Four Service: What meetings will be held? Meetings to disucss the effectiveness and purpose of the ICC will be conducted. Interclub Council When? Fall 2008 Who will be involved? ASCC Advisors and key ASCC Senate Leaders, Dean of SS, Coord. Student Activities, ASCC Pres., and ICC Chair. What will be discussed? Purpose and effectiveness of ICC. Appendix C - 1a Student Services: Student Learning Outcomes 2009 What process will be used to implement any improvements needed to services? Changes in ICC management procedures would most likely require a bylaw and maybe a constitutional change. ASCC Agenda information items/discussion would be the driving force behind any planned changes. . . with bylaw changes and constitutional changes prepared for an election if needed. Year Five: Service: Student Rights and Responsibility What meetings will be held? Meetings with VP of SS, Dean of SS, Instruction Council When? Fall of 2009 Who will be involved? VP of SS, Dean of SS, Instruction Council, Safety Committee. What will be discussed? Data collected regarding student discipline, suspensions, expulsions, use of the SRRH, survey info from Flexweek workshops etc. Needed revisions of the SRRH. What process will be used to implement any improvements needed to services? Any revisions to the SRRH will be discussed and approved by committee appointed by shared governance groups, representation from Faculty, Staff, Students and Administration. Appendix C - 1a Student Services: Student Learning Outcomes 2009 Assessment Evaluation Describe the process the department will use to evaluate assessment results. Include: What meetings will be held? When? Who will be involved? What will be discussed? What process will be used to implement any improvements needed to services? Appendix C - 1a Student Services: Student Learning Outcomes 2009 Extend Opportunities, Programs and Services(EOPS) & Cooperative Agencies Resources for Education (CARE) Year 3 (moved year 5.Social Justice/Multicultural Awarness to year 3) SLOs: Write an SLO for each service if that service teaches students specific skills or knowledge. If the service doesn’t teach specific skills, state how it indirectly contributes to mastery of the four college competencies. Year 1 Writing/adjusting education plans Core Comp. Areas: #2 #1 #4 Year 2 Semester Orientation Core Comp. Areas: #4 #1 #2 Year 3 Progress reports Core Comp. Areas: #1 #2 #4 Year 4 On-going Counseling Core Comp. Areas: #1 #2 #4 Students articulate, identify, and clarify career, vocational and transfer goals Students communicate their interests and aspirations Students take responsibility for goals committed to on plan Students will take responsibility for college success by becoming familiar with resources on campus and in program Students will communicate with each other to complete orientation activities Students critically analyze their own educational goals Students communicate directly in person with instructors Students participate in their own evaluation process Students with less than passing grades strategize with counselor in ways to improve Successful matriculation for 6 semesters Students successfully transfer to 4 year institutions or achieve vocational objective Retain eligibility fro EOPS and financial aid Students successfully pass Appendix C - 1a Student Services: Student Learning Outcomes 2009 Year 5 Social Justice and Multicultural Awareness Core Comp. Areas: - Create campus club (EOPS Club) Promote and participate in multicultural events Identify economic and political issues #1 #2 #4 Assessment Evaluation Year 3 Analysis (5. Social Justice and Multicultural awareness) Describe the process the department will use to evaluate assessment results. Include: What meetings will be held? When? Who will be involved? Assessments used are: Will investigate whether the EOPS Club registered with ICC on campus, elected officers, and established regular meetings each semester Meet with multicultural student organizations to plan activities Arrange for letter campaign writing and meeting with local government officials Regular staff meeting and convening with appropriate campus leaders as deemed necessary. During the academic year. EOPS/Care staff, EOPS students staff, Members of Multicultural clubs. What will be discussed? What process will be used to implement any improvements needed to services? All parties involved will be involved in a formal debriefing and recommendations for future activities or improvements Established Club EOPS. Through previous semester meetings and preparations, we helped implement activities such as “Dia de los Muertos, CARE Xmas party, MLK Day, Cinco de Mayo, March in March, Students met with Senator Simitian’s office, and Rep. MOning’s office, Awards Bar B Que. Through articles in the Cabrillo Voice, Santa Cruz Sentinel, Sacramento Bee, and other campus feedback we determine these efforts have fulfilled our goals. Appendix C - 1b Student Services Program Review Program Review Schedule After initial comprehensive program review, there will be a comprehensive every five years with an annual assessment of outcomes and program goals. Program reviews to be completed in 2010-11: Student Health Services Student Employment A&R/Veterans Student Affairs/CAP/Student Activities and Government VPSS Program reviews to be completed in 2011-12: Financial Aid/Scholarships Counseling/Transfer and Career Center/International Students/Puente Fast Track to Work EOPS/CARE Completed in 2009/10 Matriculation/Assessment Disabilities Services Learning Skills Appendix C - 2a Minutes of Meeting CABRILLO COLLEGE GOVERNING BOARD June 15, 2009 REGULAR MEETING The regular monthly meeting of the Cabrillo College Governing Board was held at the Scotts Valley Center, Cabrillo Community College District, 104 Whispering Pines Drive, Scotts Valley, California on Monday, June 15, 2009. CALL TO ORDER Chair Rebecca Garcia opened the meeting in Open Session at 4:10 pm. Roll was taken; present were Chair Garcia, Trustees Gary Reece, Al Smith, Rachael Spencer, Katy Stonebloom, Susan True, and Claudine Wildman. Chair Garcia asked for Public Comments on Closed Session items. There were no public comments. Closed Session items were announced and the meeting was adjourned to Closed Session at 4:11 pm. Closed Session was adjourned at 6:00 pm. ROLL CALL Chair Rebecca Garcia called the Open Session to order at 6:07 pm. Other Board members present were Trustees Gary Reece, Al Smith, Rachael Spencer, Katy Stonebloom, Susan True, and Claudine Wildman. Student Trustee Gary Meyer arrived later in the meeting. Also present were members of the community, college faculty, staff and students. Item 17. Distance Education Three-Year Master Plan President King presented the recommendation that the Governing Board approve the Distance Education Three-Year Master Plan. Trustee Spencer commented that the plan represented comprehensive, terrific work. She added that the challenge would be implementation in times of budget cuts but it was worthwhile as she knew so many students who came to Cabrillo through the Distance Education program. Student Trustee Meyer noted that the Distance Education classes fill the fastest. He thanked the college for providing this class format. It was moved and seconded (Spencer/True) to approve the Distance Education Three-Year Master Plan. The motion carried unanimously. Roll Call DISTANCE EDUCATION THREE-YEAR MASTER PLAN Appendix C - 2b Appendix C - 2b Appendix C - 2c Appendix C - 2d Appendix C - 3a Minutes of Meeting CABRILLO COLLEGE GOVERNING BOARD February 4, 2008 REGULAR MEETING CALL TO ORDER The regular monthly meeting of the Cabrillo College Governing Board was held at the Sesnon House, Cabrillo Community College District, 6500 Soquel Drive, Aptos, California on Monday, February 4, 2008. Chair Claudine Wildman called the meeting to order in Open Session at 5:00 pm. Roll was taken; present were Chair Claudine Wildman and Trustees Rebecca Garcia, John Leopold, Gary Reece, Al Smith, Rachael Spencer, and Katy Stonebloom. Chair Wildman asked for Public Comments on Closed Session items. There were no public comments. Closed Session items were announced and the meeting was adjourned to Closed Session at 5:01 pm. Closed Session was adjourned at 5:38 pm. ROLL CALL ROLL CALL Chair Wildman called the Open Session to order at 5:40 pm. Other board members present were Rebecca Garcia, John Leopold, Gary Reece, Al Smith, Rachael Spencer, Katy Stonebloom, and Student Trustee Jonathan Saad. Also present were members of the community, college faculty, staff and students. REPORT OUT OF CLOSED SESSION Chair Wildman stated that there was nothing to report out of Closed Session. REPORT OUT OF CLOSED SESSION PROCEDURAL ITEMS APPROVAL OF CONSENT AGENDA AND MINUTES ACTION ITEMS (continued) ACTION ITEMS (continued) Item 17. Board Policy Revision: Business Services President King presented the recommendation that the Governing Board adopt Board Policy 4030 as revised. It was moved and seconded (Reece/Leopold) to adopt Board Policy 4030 as revised. The motion carried unanimously. 1 of 1 BOARD POLICY 4030: BUDGET PREPARATION Appendix C - 3b Chapter Four: Business Services and Operations BP 4030 Budget Preparation Each year, the Superintendent/President or designee shall present to the Board a budget, prepared in accordance with Title 5 and the California Community Colleges Budget and Accounting Manual. The schedule for presentation and review of budget proposals shall comply with state law and regulations, and provide adequate time for Board study. Budget development shall meet the following criteria: The annual budget shall support the District’s master and educational plans. Assumptions upon which the budget is based are presented to the Board for review. A Budget Calendar is provided to the Board by the first Board meeting in January of each year that includes dates for presentation of the tentative budget, required public hearing(s), and approval of the final budget. At the public hearings, interested persons may appear and address the Board regarding the proposed budget or any item in the proposed budget. Unrestricted general reserves shall be no less than the minimum prudent reserve level established by the State Chancellor’s Office. Changes in the assumptions upon which the budget was based shall be reported to the Board in a timely manner. Budget projections address long term goals and commitments. Adopted: Revised: Revised: May 2, 1988 December 3, 2007 February 4, 2008 Appendix C - 4a Governance Manual (in–progress) Table of Contents 1. Introduction 2. List of College Committees 3. College Standing Committees 4. Assignment Lists 5. Ad Hoc Committees 6. CCEU Committees 7. Faculty Senate Committees APPENDIX D LIST OF PLANNING DOCUMENTS COMPLETED SINCE 2007 College Wide Master Plans 1. College Facilities Master Plan – Board Approved: September 2010 2. College Master Plan – Board Approved: June 2008 3. Distance Education Master Plan – Board Approved: June 2009 4. Technology Master Plan – (Technology Assessment and 3 yr plan- June 2007) Program Plans/Program Review Instructional Program Plans Board Date 6/4/07 Program Plan Anthropology Art History Business Culinary Arts Dental Hygiene (CTE) Early Childhood Education Engineering Horticulture (CTE) Library Photography Physical Education Physics Political Science Sociology 6/16/08 Archaeologic Tech (CTE) Chemistry ESL Geology/Oceanography (CTE) MESA Music Radiologic Technology (CTE) Speech Communications Stroke Center 6/15/09 Astronomy Biology DSPS 6/14/10 Computer Science Criminal Justice Economics Fire Technology Foreign Language Journalism Math Philosophy Psychology 18 Board Date 6/14/10 Non-Instructional Program Plans Administrative Program Review Office of Instruction Basic Skills Initiative Catalog/Schedule of Classes Production Curriculum Distance Ed Staff Development 6/14/10 Date completed June 2007 We had not begun sending the administrative program reviews to Board at this time. Instructional Development/Matriculation Articulation Assessment Honors Transfer Program Matriculation Outreach and recruitment Tutoring Services Watsonville Center 19 APPENDIX E Key 1B 2A 2B 2C 3A 3B 3C 3D 4A 4B Cabrillo College Accreditation: Focus and Planning for Standard Recommendations: Tracking Matrix Updated: 9/28/2010 The team recommends that Student Support Services develop and implement student learning outcomes and measurements for all its departments, collect and analyze the data, and link the results to Rec. 1 planning and program improvement. (II:B.1., II:B.4.) Therefore, the team recommends that the next master plan include an emphasis on planning for distance education and all off campus sites with regard to instruction and support services. Further, the master plan should address the evolving classified staffing needs in light of new technologies, facilities expansion, and operational Rec. 2 needs. (III:A.2., III:B.2.a.,III:B.2.b, III:C.). The team recommends that the college adopt a formal reserve policy. The college should establish a clear written reserve policy to protect the financial stability of the college in the support of Rec. 3 institutional effectiveness. (III:D.2.c.). The team recommends that the college update the "Governance Manual" (1999) to reflect the current governance processes used by the constituent groups of the college. The college should describe the charge of the committees and the composition of the Rec. 4 membership and how often they meet. (IV:A.2.a., IV:A.5.). Continue to implement program planning within all components, having all departments go through the program planning process 1B.1 on a regular cycle. Fall '08 x All Components Master Distance Ed plan created and approved by Governing Board, July, 2009. King Governing Board approved formal reserve policy in February 2008 -- reserve is fully funded. Harvell / King Governance manual in final stages of being updated. Estimated completion in Spring 2011. All Cycle and timeline for program review developed. (See Program Planning at a Glance spreadsheet). All Master Plan goals developed, "visioning" held and plan is reviewed and revised on a regular basis. Spring '10 Revise the Master Plan and commit to revising the plan regularly with annual updates and reports on progress toward objectives. x Spring '08 Schedule a revision of the College Facilities Master Plan to coincide with the completion of the major construction projects currently in 1B.3 progress. x x Fall '10 2A.1 2A.2 2A.3 2A.4 2A.5 2A.6 2A.7 Five-year master plan updated and submitted to state Ard/Lewis / DeaverChancellor's office. x x x Spring '08 x Near Completion Bailey-Fougnier 1B.2 Continue to provide training, through the learning outcomes assessment coordinator, to entire departments and/or assist individual faculty with the assessment process. Endeavor to make the Core Four even more visible and accessible to students and faculty. Continue its college-wide dialog to review the Core Four for any missing pieces with a view to correct any gaps that are identified. Implement CurricuNet (the newly purchased curriculum development and management program) to more adequately address the needs of the curriculum process. Implement technological innovations that will assist instructional divisions in meeting the challenges of course scheduling and enrollment management. Implement a system whereby students will be able to review their progress towards the A.A. and A.S. degrees to facilitate student success in the transfer programs Continue to monitor the needs of county employers so that occupational programs will continue to provide high quality programs that meet the needs of their students. Comments Responsible Parties x x Revise the Facilities, Watsonville, and Technology Plans to more 1B.4 clearly cohere with the College Master Plan. Institutional Effectiveness Instructional Programs Student Support Services Library and Learning Support Services Human Resources Physical Resources Technology Resources Financial Resources Decision-Making Roles and Processes Board and Administrative Organization Mission Statement (no self-identified plans) SLOs written by all Student Services departments. Integrating ongoing SLO assessment with program review process. Spring '08 x Deferred In-Progress Completed Date Completed On-Going Standard *1A Item (See Color Code Key for Standard Title) Plan for Standard Site Team Recommendations Watsonville Center planning process for 2011-2013 in preliminary stage -- will coincide with next College Master Plan. Tech plan will aligned with Master Plan. Deaver / Mayo SLOs incorporated into CIP and program review processes. Instruction, Planning and Research and IT provide continuing support and facilitate SLO review Kilmer / SLO Coordinator and revision. Fabos 2007 x 2007-2008 x x 2007-2008 Posted in all classrooms and offices on campus. Reviewed for accuracy and relevancy. Posted around campus. Full implementation, including training, providing better options for curriculum development completed. Instruction and PRO developing in-house scheduling system. Two tools in-use (Enroll Tracker and x Kilmer / Hayward scheduling pivot table). A&R Director working with Articulation to implement tables in degree audit system for transfer credit x Bailey-Fougnier evaluation. Kilmer Pfotenhauer CTE summit, Feb 2010. Formed and continue to foster partnerships to discuss relevant issues in CTE program. S:\President_Cabinet\2010-11 Board items\Oct 2010\Action\Mid term Report\Apndx E_Accreditation Recommendation Matrix.v2 20 APPENDIX E Key 1B 2A 2B 2C 3A 3B 3C 3D 4A 4B Cabrillo College Accreditation: Focus and Planning for Standard Recommendations: Tracking Matrix Updated: 9/28/2010 Communication: the college will develop and implement a plan to better advertise and explain the range of student services to students, faculty and staff. This plan will specifically address: student extra-curricular opportunities; regular updates and distribution of policy books and college publications; improved storage and security of student records; improved communication regarding program review, assessment process, and budgeting with the Student Services programs; and improved communication among all college components, particularly about the changes that 2B.1 impact other services. x Equal access: the college will continue to expand the services and information available to students via the Internet. The college will enact policies to ensure that all members of Cabrillo’s diverse 2B.2 community have access to the college’s student services. Near Completion Deferred In-Progress Completed Date Completed On-Going Standard *1A Item (See Color Code Key for Standard Title) All Components x Spring '08 Bowen Bowen 2C.3 Review the physical space needs of some learning support resources. x Fall '08 SEAC Continue to implement the new classified hiring prioritization process with an eye towards staffing needs for the new facilities. x x Study the usefulness of developing benchmarks for measuring the staff-hours required to perform classified functions. Improve awareness of available HR resources for accessing HR policies, procedures, and other information related to personnel 3A.5 issues, including their updated web pages. Horticulture, ECE, CTC and Watsonville libraries incorporated into Library's main catalog. Final draft space allocation went to Governing Board in January, 2009. Lab, learning center, supply and personnel costs data elements compiled. Resulting spreadsheet is powerful tool to monitor costs and effectiveness, and PRO office can produce reports to identify areas of effectivemess or x Garner/Weckler those to targed for improvement. On-going process of annual implementation. Due to budget, relatively vew positions have been considered. Attempting to address staffing needs with reallocation of Ard/Lewis /McCawley resources and positions. Classified hiring process developed, and managed hiring process utilized through budget crisis times. Comprehensive management staffing recommendations presented by Cabinet to Admin Council, CPC and Ard/Lewis / King Govenrning Board. Monitor the effectiveness of evaluative processes and develop mechanisms to improve learning support services, especially for the 2C.4 Math Learning Center. Clarify college hiring processes. Web redesign process, majority of student-centric site complete and re-launched in summer 2010. Online orientation and some other functions being refined. Library now incorporates direct student surveys of users in addition to traditional measures in ongoing planning efforts. x Fall '08 3A.4 Due to budget constraints, item deferred. Communication has improved with regard to state and college budgets, reduction planning and lay-offs. Comprehensive reivew with resulting plan has not yet occurred. Bailey-Fougnier x Expand the Library’s catalog coverage to include other collections on campus, such as the ECE Department’s Peace Library. 3A.3 Comments Student Services developed program review cycle to mirror Instruction component cycle. Assessment/Matric identified SLOs from Core 4, Counseling and EOPS will complete plans in 2010 and assess SLOs soon afterwards. 2C.2 Make the processes for planning and budgeting for new management and classified positions more transparent to all 3A.2 stakeholders. Institutional Effectiveness Instructional Programs Student Support Services Library and Learning Support Services Human Resources Physical Resources Technology Resources Financial Resources Decision-Making Roles and Processes Board and Administrative Organization Mission Statement (no self-identified plans) Responsible Parties x Fabos Program planning: Student Services will continue to implement a systematic and on-going cycle of program planning, evaluation and assessment for all student services and support programs, including the Counseling Division, allowing sufficient opportunities for dialog within and among programs. SLOs will be integrated throughout the departments’ plans along with effective assessment 2B.3 practices and instruments to measure their success. Continue to closely monitor the resource requirements of the students and integrate the instructional elements of the Library and Learning Support Services into the cyclical pattern of assessment 2C.1 through instructional planning. 3A.1 Plan for Standard Site Team Recommendations x McCawley x 2009-2010 McCawley x Spring 2010 McCawley Need clarification and context before proceeding HR developed and communicated/posted Guidelines for Search and Selection Committee Members . Additionally, ARs are being reviewed and updated, and Adjunct Hiring process was revamped and codified. HR newsletter developed and launched to wide acclaim. HR is working with IT to enhance and update the look and functionality of HR website, most especially to include workshops, employee access and college-wide planning tools. S:\President_Cabinet\2010-11 Board items\Oct 2010\Action\Mid term Report\Apndx E_Accreditation Recommendation Matrix.v2 21 APPENDIX E Key 1B 2A 2B 2C 3A 3B 3C 3D 4A 4B Cabrillo College Accreditation: Focus and Planning for Standard Recommendations: Tracking Matrix Updated: 9/28/2010 Explore ways to improve the evaluation processes at the college. Clarify the college’s commitment to a professional code of ethics 3A.8 and publicize that policy more effectively. 3A.7 x x Spring 2010 x 2007 Develop a plan to more fully integrate facilities, equipment and maintenance planning, which will include a process to evaluate how resources are being allocated for facilities and equipment to ensure the best possible learning environment for students. The plan will also explicitly address staffing requirements for the maintenance of 3B.1 all new facilities at the college. Evaluate the current IIPP and ensure timely implementation. Develop a Total Cost of Ownership model for facilities and equipment and implement such a program where it best serves the 3B.5 needs of the college. Develop a college-wide process for requesting technology funding, recognizing the specialized needs of individual departments and 3C.1 programs. Near Completion Comments Responsible Parties Ard/Lewis / Bailey-Fougnier / Kilmer / King x Reinstate a college-wide Diversity Committee to address issues of diversity at the college and encourage professional development on 3A.10 diversity issues. 3B.4 Institutional Effectiveness Instructional Programs Student Support Services Library and Learning Support Services Human Resources Physical Resources Technology Resources Financial Resources Decision-Making Roles and Processes Board and Administrative Organization Mission Statement (no self-identified plans) HR Developed Guidelines for Search and Selection Committee Members now available on the District's McCawley public network drive. Process revised and codified in most recent collective bargaining contract. Process revisions were made to DE faculty that defines expectations related to instructor Ard/Lewis / McCawley interactions. Governing Board approved revised code of ethics in King / McCawley / August Fabos 2007. 2010 Engage in college-wide dialog to discuss ways to improve access for faculty, staff and managers seeking professional growth and 3A.9 training. Continue its efforts through the FPAC and SEAC to solicit broad input into the process of reallocation and renovation of existing 3B.2 space when new facilities open up. Enhance security by improving the alarm and key distribution 3B.3 systems. Deferred In-Progress Completed Date Completed Item (See Color Code Key for Standard Title) On-Going Standard *1A Develop a hiring handbook that explains the process and timelines for all hiring committee members that explicitly addresses issues of 3A.6 diversity. Plan for Standard Site Team Recommendations x Fall '08 Efforts have been made to highlight importance of professional growth and training. Strategy included in college master plan. Budgetary limits are restrictive, but private sources are sought when possible. x Diversity committee is a standing committee included in the Governance Manual. While it has not met in ecent years, other groups such as CHAC meet regularly to King / Cabinet / HRencourage professional development on diversity issues. x A Maintenance and Operations Staffing Costs analysis and recommendation for College Wide and Health and Wellness needs have been submitted to the District in March 2010. This document addressed the needs for staffing relative to the expansion and investiment in new facilities made by the community and District. This document identified the need for adequate facilities relative to Student access and made recommendations Ard/Lewis / Deaverfor staffing and equipment for all new facilities. x x x Fall '10 x Nugent With the opening of several new buildings on campus, several existing buildings were vacated and the college entered a planning phase for the reallocation of space. The College hired an outside consultant in 2008 to review the current facilities usage and program needs for facilities. The consultants met with department faculty, management and staff and over a one-and-a-half year period, they developed a space utilization plan for the campus, which went to the Governing Board for approval in January 2009. Proposal to reconfigure distribution of key system is underway. Outline provided by NAS Division. Nugent A review of the IIPP was accomplished by our JPA Representative, Pamela Gangloff and the system for ensuring that employees are trained remains in place. Deaver Director of Facilities Planning and Plant Operations serves on state-wide think tank that makes recommendations to Chancellor's office. Mission of group is to develop an M&O standards guidebook / obtain stardards for funding, construction, costs, etc. Deferring addressing this item indivdually until statewide model is completed. SEAC 3C.2 Address concerns about the adequacy of staff and faculty training in technology, including Datatel. x Hayward Item to be addressed in next Technology Plan, slated for completion by Spring 2011. Datate Core Team reactivated to address concerns about staffing and training. Action planning process slated to start in fall 2010. 3C.3 Create a college-wide technology maintenance and replacement plan for all programs, both instructional and non-instructional. x Hayward Item to be addressed in next Technology Plan, slated for completion by Spring 2011. x Hayward S:\President_Cabinet\2010-11 Board items\Oct 2010\Action\Mid term Report\Apndx E_Accreditation Recommendation Matrix.v2 22 APPENDIX E Key 1B 2A 2B 2C 3A 3B 3C 3D 4A 4B Cabrillo College Accreditation: Focus and Planning for Standard Recommendations: Tracking Matrix Updated: 9/28/2010 Address technology staffing needs through the hiring priority process. Increase the technological support for the Instruction, Student 3C.5 Services and Business Services 3C.4 3D.1 Refine and improve the classified staff hiring prioritization process and communicate its mechanisms to the staff of the college. Review the roles of the CPC and the President’s Cabinet in the financial planning process, as part of an overarching effort to more 3D.2 clearly define the roles of these two governing bodies. 4A.1 An easy-to-read flow chart of the decision-making processes at the college. 4A.2 A clear explanation of the relationship between Program Planning and the decision-making process. 4A.3 A transparent and open decision-making process that can be communicated clearly to the college community. A formalized mechanism for college-wide dialog, encouraging input from those both inside and outside an area under discussion. A plan to improve the college web site to keep it more current, and to make sure that faculty and staff are familiarized with its 4A.5 usefulness as a resource. Revise the governance manual in order to clarify the functions and relationship of the college’s primary councils and committees, including the role of the Cabinet and the Administrative 4A.6 Leadership Team in college governance. 4A.4 Create a review cycle for policies, manuals, and procedures. Schedule regular retreats to review the role and function of the 4B.2 board. Conduct the Board's self-evaluation according to the schedule and 4B.3 manner determined in the policy. Near Completion Deferred In-Progress Completed Date Completed On-Going Standard *1A Item (See Color Code Key for Standard Title) Plan for Standard Site Team Recommendations Comments Responsible Parties x Hayward x Hayward Network Admin position filled. Item to be addressed in next Technology Plan, slated for completion by Spring 2011. Item to be addressed in next Technology Plan, slated for completion by Spring 2011. McCawley Process developed and implemented, but recent budget constraints/layoffs put this self-identified item on hold. Meanwhile, for duration of budget restrictions, college is using managed hiring process." x Fall '07 x x Spring '07 x x x x 2008-2009 x CPC membership developed definition of shared governance and delineated role of CPC including master plan, budget allocation, resource allocation, programs, services, staffing and steering for accreditation Ard Developing flow charts for various decision-making processes. Planning to include different constituencies King where applicable. Undergoing review of decision-making processes on campus and developing flow charts to illustrate. (Item on hold until that review is complete). Kilmer/Bailey-Fougnier Developing flow charts for various decision-making processes. Planning to include different constituencies where applicable, and communicated to the entire college community. Developed process for college-wide dialog, including Town Hall Meetings, Budget Information Center online, and discussions at all shared governance body meetings (e.g. CPC, Faculty Senate, Admin Council, King etc.) Website completely revamped. Assistance available in TLC for all factuly and staff to develop own department Fabos pages and learn new resource capacity. x King x 4B.1 x Institutional Effectiveness Instructional Programs Student Support Services Library and Learning Support Services Human Resources Physical Resources Technology Resources Financial Resources Decision-Making Roles and Processes Board and Administrative Organization Mission Statement (no self-identified plans) 2007 x Fall '08 King Near completion: See Recommendation #4 Revised policies and procedures are presented to the Governing Board on a quarterly basis -- progress is being made on revising the manual. Two annual retreats have been held, at least annual retreats intended. King Created a regular cycle of Board self-evaluation. Ard/Lewis / Bailey-Fougnier / Kilmer / King S:\President_Cabinet\2010-11 Board items\Oct 2010\Action\Mid term Report\Apndx E_Accreditation Recommendation Matrix.v2 23