ITU Forum on Conformance & Interoperability For the Arab & African Regions, 5-7 November 2012 Tunisia Session 5: Building Test Labs S5-5: Testing Laboratory Experience in the ARB Region AlaaAlDin (Aladdin) Al-Radhi ICT / Telecom / Internet: Strategist & Consultant alradhi2000@yahoo.ca , alaalradhi@gmail.com 6 November 2012 1 Agenda 1 Quick C & I Background 2 Arab Cases & Practices 3 Arab Conclusions & Recommendations 4 6 November 2012 Annex: ITU Reference Works Main Talk Quick Wrap -Up Recall 2 Agenda 1 6 November 2012 Quick C & I Background 3 1 Quick C & I Background Conformity Assessments & Conformance Testing • The processes used to demonstrate that a product (tangible) or a service or a management system or body meets specified requirements. • These requirements are developed by the International Organization for Standardization (ISO) & the International Electrotechnical Commission (IEC). The processes that need to be followed to be able to demonstrate that they meet the requirements are also developed by ISO/IEC. • The ISO committee on Conformity Assessment (CASCO), develops standards & guides for conformity assessment and these documents are referred to the CASCO toolbox 6 November 2012 www.iso.org/iso/casco_toolbox 4 CASCO toolbox standards & guides for telecommunication sector 1 / 2 ISO/IEC 17000:2004 : Conformity assessment –Vocabulary and general principles ISO/IEC 17011:2004 : Conformity assessment – General requirements for accreditation bodies accrediting conformity assessment bodies ISO/IEC 17020:1998: General criteria for the operation of various types of bodies performing inspection ISO/IEC 17021:2011: Conformity assessment – Requirements for bodies providing audit and certification of management systems ISO/IEC 17024:2003: Conformity assessment – General requirements for bodies operating certification of persons ISO/IEC 17025:2005/Cor 1:2006: General requirements for the competence of testing and calibration laboratories ISO/IEC 17030:2003: Conformity assessment – General requirements for third-party marks of conformity 1 • • • • • • • Quick C & I Background 6 November 2012 www.iso.org/iso/casco_toolbox 5 CASCO toolbox standards & guides for telecommunication sector 2 / 2 ISO/IEC 17040:2005: Conformity assessment – General requirements for peer assessment of conformity assessment bodies and accreditation ISO/IEC 17043:2009: Conformity assessment – General requirements for proficiency testing ISO/IEC 17050:2004: Conformity assessment – Supplier’s declaration of conformity ISO/IEC Guide 65:1996: General requirements for bodies operating product certification systems ISO/IEC Guide 67:2004: Conformity assessment – Fundamentals of product certification ISO/IEC Guide 68:2002: Arrangements for the recognition and acceptance of conformity assessment results 1 • • • • • • Quick C & I Background 6 November 2012 www.iso.org/iso/casco_toolbox 6 1 Quick C & I Background Interoperability Testing Operator Side Customer Side • Network capabilities for support of services including number format, identification, authentication; • Network architecture and functional requirements of network elements; • Access network and terminal types; • Scenarios for service assignment; • Traffic flow characteristics; • Protocol and interface types; • Interworking with non-NGN networks; • Interworking with other services 6 November 2012 7 The ECO System SDO SDO SDO I t e r o p Regulator Performance, Conformance, Interoperability Operator/ Service Provider Service Delivery Consumer Equipment Type Approval Vendor 6 November 2012 Source: Dr. Roman Kužnar, Sintesio, (Matej Žontar, SIQ) ITU CIS/EU CIT Forum 8 1 • • • • • • • • • • • • Quick C & I Background Technologies Testing Focus NGN Architecture & Services Fixed-Mobile Convergence Mobile Multimedia Broadcast/Multicast Optical Networks Multimedia and IPTV QoS, Security and Identity Management Emergency Communications Smart Grid Cloud Computing IPv6 …etc 6 November 2012 9 1 Quick C & I Background Testing Specifications: Who is Who ITU-T test Specifications : Conformity Database Project & Recommendations • NGN Architecture & Services • Fixed-Mobile Convergence • Optical Networks • Broadband Cable • Multimedia, IPTV • ISDN • QoS OMA (Open Mobile Alliance) • Security www.openmobilealliance.org 6 November 2012 www.arib.or.jp Alliance for Telecomm Industry Solutions www.atis.org Telecomm Industry Association www.tiaonline.org/ European Telecomm Standards Institute www.etsi.org IETF (Internet Engineering Task Force) www.ietf.org 10 1 Quick C & I Background Test Centers Types Purpose 1. Private: Belong to OEMs & Testing laboratories Conformance testing of 2. International / Regional: Tests equipment to meet equipment to meet Standards specific standards & (ISO) & ITU Recommendations. specifications as specified e.g. by vendors, SPs, & • ETSI Plugtests network operators. Interoperability testing of • ZNIIS: Russian Central Scientific Research equipment on networks. Institute www.zniis.ru Testing & evaluation of equipment which employs • University of Hampshire IOL (Interoperability Lab) new technologies before www.iol.unh.edu deployment in networks 6 November 2012 www.etsi.org/Website/OurServices/Plugtests/home.aspx 11 1 Quick C & I Background MRA: Mutual Recognition Agreements / Arrangements • Help avoid the cost of duplicative testing: Once in the exporting country & again in the importing country • Test once, Use any where! Will reduce testing costs 6 November 2012 12 1 Quick C & I Background Accreditation Bodies International Laboratory Accreditation Cooperation (ILAC) www.ilac.org • To develop a global network of accredited testing Labs • Has 3 Regional Cooperation Bodies & MRAs: 1. Asia Pacific Lab Accreditation Cooperation (APLAC) 2. EU co-operation for Accreditation (EA) 3. Inter-American Accreditation Cooperation (IAAC) www.european-accreditation.org 6 November 2012 www.aplac.org International Accreditation Forum (IAF) www.iaf.nu • To establish Multilateral Recognition Arrangements (MLA), between its members. • Has 3 regional groups: 1. The EU co-operation for Accreditation (EA) 2. The Pacific Accreditation Cooperation (PAC) 3. The Inter-American Accreditation Cooperation (IAAC). www.iaac.org.mx 13 Agenda 2 6 November 2012 Arab Cases & Practices 14 2 Arab Cases & Practices NTRA Egypt www.tra.gov.eg/english/main.asp? Compliance with International Standards Standards Organization Telecom / Radio ITU, ETSI, ASA, FCC EMC / EMI CENELEC, IEC, ASA Safety / Health CENELEC, IEC, ASA, UL, FCC 6 November 2012 15 2 Arab Cases & Practices NTRA Egypt www.tra.gov.eg/english/main.asp? • Light Regime: Declaration of Conformity certificate “DoC” or “FCC ID”, (USA, Canada, EU, Japan, South Korea, Australia), • Tight Regime: Test reports from accredited international test labs over the 5 continents, (Other countries not including China), • Special Regime: Verification of Conformity certificate (VoC) & Preshipment verification from NTRA accredited labs in China, 6 November 2012 Source: dr. Roman Kužnar, Sintesio, (Matej Žontar, SIQ) ITU CIS/EU CIT Forum 16 2 Arab Cases & Practices NTRA Egypt NTRA Accredited Test Labs in China 1. China Telecommunication Technology Labs www.chinattl.com 2. Intertek China www.intertek.com 3. SGS-CSTC Standards Technical Services Co., Ltd. www.sgs.com 4. Bureau Veritas ADT www.cn.bureauveritas.com 5. TÜV Rheinland Group Greater China www.chn.tuv.com 6 November 2012 www.tra.gov.eg/english/main.asp? 17 2 Arab Cases & Practices NTRA Egypt NTRA ICT TE Test Lab Wireless TE Test Set (3 MHz to 6 GHZ) Signalling test Mobile GSM 2G/3G,CDMA 2000 FWT, Cordless Phones .9/2.4/5.8 GHz, HF/VHF/UHF Transceivers); 1.88-1.9Ghz phones; Analogue wired phones; EMC Test system (Immunity/Emission, Semi-anechoic chamber) (RFP – Jan 2012); 6 November 2012 Source: dr. Roman Kužnar, Sintesio, (Matej Žontar, SIQ) ITU CIS/EU CIT Forum 18 Arab Cases & Practices 2 Central DB solution NTRA ‘Master’ EIR “NTRA database” NTRA Egypt Develop National Black list Management of all EIR data Developed International White List ranges System LVL GSMA Global Database (GSMA Agreement) Lists & configuration data Master/Slave relationship (download-reporting) Vodafone ‘Slave’ EIR Etisalat ‘Slave’ EIR MobiNil ‘Slave’ EIR Network LVL Operation / Authentication Check IMEI requests with Black, White responses SS7 SS7 MSC MSC Vodafone network 6 November 2012 Etisalat network SS7 MSC MobiNil network Source: dr. Roman Kužnar, Sintesio, (Matej Žontar, SIQ) ITU CIS/EU CIT Forum 19 2 Arab Cases & Practices UAE Telecom Lab • ADSL (Asymmetric Digital Subscriber Line) • Cable Modems • FAX Machine • GSM (Global System for Mobiles) and In order to obtain the 3G Handsets Type Approval and Site • Hybrid Systems (Large Key System) Approval Application • Key Telephone Systems Documents, you need to • Leased Line Backup & ISDN Audio contact UAE Conferencing Telecommunications • Modems Regulatory Authority • PABX (Private Automatic Branch (TRA) www.tra.ae Exchange) 6 November 2012 www.uaelab.ae/Products/Products.htm 20 2 Arab Cases & Practices • • • • • UAE Telecom Lab Pagers POS (Point of Sale Terminals) Telephones Telex Machine Terminal Adapter & Network Terminal • VCS (Video Conferencing Systems) • WLAN (Wireless Local Area Network) 6 November 2012 In order to obtain the Type Approval and Site Approval Application Documents, you need to contact UAE Telecommunications Regulatory Authority (TRA) www.tra.ae www.uaelab.ae/Products/Products.htm 21 2 Arab Cases & Practices Public Networks CERT Tunisia Technical Acceptance Profile • Switching and data processing systems: Switching systems (AXE, EWSD, OCB ,HC3,C&C08, etc.) Data switching systems (X25, ATM, FR,…) Mobile networks (UMTS, GSM, GPRS) ISDN (Integrated Services Digital Network ) IN (Intelligent Network) and NGN networks UMTS core network • Transmission systems: Digital TX systems SDH/PDH on optical fibers & microwaves, Mobile networks GSM/GPRS and TETRA (Radio Sub system) Optical fiber civil work 6 November 2012 www.cert.nat.tn/?cont_id=00168&lang=EN 22 2 Arab Cases & Practices Public Networks CERT Tunisia Technical Acceptance Profile • Access Networks: Distribution networks (copper, optical…) WLL (Wireless Local Loop ) • Telecommunication Environment: Power supply and Air Condition equipments Fire detection and extinction systems 6 November 2012 Private Networks • Communication Systems: PABXs Call centers LAN Buildings Cabling WAN Sites Interconnection WIFI networks • Information Systems: Server ATM System security. www.cert.nat.tn/?cont_id=00168&lang=EN 23 2 Arab Cases & Practices Go Global Compliance USA • Middle East and North Africa Certifications: Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia United Arab Emirates (UAE) • Services Covered: Safety/EMC Certifications, Certificates of Compliance (CoC) Wireless and Telecom Type Approvals • Partnerships Certificates 6 November 2012 www.goglobalcompliance.com/services 24 2 Arab Cases & Practices www.citc.gov.sa 6 November 2012 CITC, KSA IPv6 Test Lab www.ipv6.org.sa/testlab 25 Agenda Arab Conclusions 3 & Recommendations 6 November 2012 26 Current Arab 3 Region Image • Reliance on TA (Type Approval) process. • Mostly relay on globally recognized Standards & accredited Labs. • Some have testing facilities but generally NOT accredited. • NO interoperability requirements or testing by regulators towards operators • Counterfeit equipment (mainly China-Made) is a problem, specially in the mobile sets • Regional Test Labs have difficulties to finance. • Some regulators are reluctant about MRAs because of revenues reduction i.e. loss of TA fees. Arab Conclusions & recommendations 6 November 2012 27 3 Arab Conclusions & recommendations The Way Forward • Advise ITU of interoperability problems • Regulators to establish market access requirements & prioritize areas • Regulators to simplify related C & I regulations • Establishment of Accreditation Bodies & MRAs setup • Technical Skills build-up • Establishment of local / regional Test Centers • Network-like test centers (common infrastructures) to reduce costs & share experiences • Develop an inventory & mapping of available resources • Partnerships with industry, vendors, operators, etc • Local & regional interactive sessions: Challenges, Possible bi-lateral collaborations, Best practices, Action Steps, International aid, Strategies, etc 6 November 2012 28 3 Arab Conclusions & recommendations The Way Forward Interactive Sessions Courtesy Use f ITU Forms Pillar 1: Conformity Assessment Pillar 2: Interoperability Events Pillar 3: Capacity Building Pillar 4: Regional test centers Main obstacles ? Strategies / Action Steps ? International Aid ? Others ? 6 November 2012 29 3 Arab Conclusions & recommendations WORLDWIDE TEST LABS 1 • USA NIST http://ts.nist.gov/standards/scopes/programs.htm http://ts.nist.gov/standards/scopes/ect.htm • AUSTRALIA www.austest.com.au/about_us.php • European http://start.europadev.com/Home/consultancy-1 • A4Labs www.at4wireless.com/testing-certificationservices/accreditations.html • TUNISIA www.cert.nat.tn 6 November 2012 30 3 Arab Conclusions & recommendations WORLDWIDE TEST LABS 2 • MIDDLE EAST www.uaelab.ae/UAELAB/about_UAELAB.htm www.goglobalcompliance.com/ www.ntra.gov.eg/arabic/main.asp www.contractlaboratory.com/labclass/telecommunications.cfm • RUSSIAN FEDERATION http://zniis.ru/ITTC.html • CANADA – INDUSTRY CANADA www.ic.gc.ca/eic/site/smt-gst.nsf/eng/home • AFRICA, CHINA, ASEAN, CIS, LATIN AMERICA TEST LABS (Link to ITU webpage) www.itu.int/dms_pub/itut/oth/06/24/T06240000010009MSWE.doc 6 November 2012 31 Agenda Annex: 4 6 November 2012 ITU Reference Works Quick Wrap -Up Recall 32 ITU Conformity & Interoperability Portal http://www.itu.int/net/ITU-T/C-I/ • The ITU Conformity and Interoperability (C&I) Programme Concepts and Guidance • ITU Conformity Database • Interoperability and “ITU Interop Events” • Capacity Building & Guidelines for establishing test centers • Vendors, Industry, Testing • Laboratories • Standards Developing Organizations & International Organizations 6 November 2012 Contact on conformity: conformity@itu.int Contact on interoperability: interop@itu.int 33 The ITU 4 “Pillars” Standards Side: Conformity Assessment Interoperability Events Developments Side: Capacity building Establishment of test centres in developing countries. 6 November 2012 34 The ITU Conformity Database DB http://www.itu.int/net/ITU-T/conformity/cdb.aspx • Informative & voluntary database open both to members & non-members • Adoption of international ISO/IEC standards & guidelines or self-assessment approach • On-line entries directly made by Companies • ITU is not participating in any Testing / Certification activities 6 November 2012 35 Populating the ITU-T conformity DB 1. Companies can populate the DB via registering online & Choose among 4 routes: http://www.itu.int/net/itut/cdb/secured/Register.aspx 6 November 2012 http://www.itu.int/net/ITU-T/conformity/cdb.aspx 36 Populating the ITU-T conformity DB 2. Companies can populate the DB via registering online & Choose among 4 routes: http://www.itu.int/net/itut/cdb/secured/Register.aspx 2. PRODUCT 2.1 Name of product: 2.2 Enter a Category: (e.g. DSLAM, modem, ADSL, optical fiber, home networking, WDM, multimedia, IPTV etc.) 2.3 Comments/Re marks: (e.g. main functionalities implemented, etc.) 6 November 2012 http://www.itu.int/net/ITU-T/conformity/cdb.aspx 37 Populating the ITU-T conformity DB 3. Companies can populate the DB via registering online & Choose among 4 routes: http://www.itu.int/net/itut/cdb/secured/Register.aspx 3. ITU-T RECOMMENDATION(S) IMPLEMENTED IN THE PRODUCT 3.1 Please select from the list below ITU-T Recommendations that are implemented in your product. Select Series: 3.2 Comments/Remarks: 6 November 2012 Select Number: (Insert here edition of Recommendations if different from the one in force at the moment of submission of the form and/or number/series of national/regional standards adopted as equivalent to ITU-T Recommendation(s), e.g. NMR 234/G.992.2; XYZ123/H.264) http://www.itu.int/net/ITU-T/conformity/cdb.aspx 38 Populating the ITU-T conformity DB 4. Companies can populate the DB via registering online & Choose among 4 routes: http://www.itu.int/net/itut/cdb/secured/Register.aspx Drop Menu to Choose From 6 November 2012 http://www.itu.int/net/ITU-T/conformity/cdb.aspx 39 Populating the ITU-T conformity DB 5. Companies can populate the DB via registering online & Choose among 4 routes: http://www.itu.int/net/itut/cdb/secured/Register.aspx Route 1: Testing performed by a laboratory accredited as per ISO/IEC 17025 (Rec. ITU-T X.290 applies). A Supplier’s Declaration of Conformity (SDoC) prepared according to ISO/IEC 17050 standard has to be submitted to ITU to populate the ITU conformity database; Route 2: Testing performed according to procedures adopted by a Certification Body accredited as per ISO/IEC Guide 65 (Rec. ITU-T X.290 applies) which issues a Certificate of Conformity. The Certification Body is fully responsible for the certification process that may include tests performed in a non accredited Lab. An SDoC (ISO/IEC 17050) is submitted to ITU to populate the ITU database. 6 November 2012 http://www.itu.int/net/ITU-T/conformity/cdb.aspx 40 Populating the ITU-T conformity DB 5. Companies can populate the DB via registering online & Choose among 4 routes: http://www.itu.int/net/itut/cdb/secured/Register.aspx Route 3: Testing performed in laboratories recognized by an SDO or Forum or Consortium qualified as per Recommendation ITU-T A.5 or by an Organization signatory of an MoU with the ITU. (Rec. ITU-T X.290 applies). A Conformity Statement is issued by the Laboratory and an SDoC is submitted to ITU to populate the ITU database. Route 4: For ITU members only. Self-assessment procedure directly performed by the vendor. A Conformity Declaration is submitted by the vendor to populate the ITU database. Please note that criteria to populate the database under Route 4 are under review. Should the criteria be changed, entries already posted in the database introduced using Route 4 would be tagged as such and all future entries would be required to comply with the revised criteria. 6 November 2012 http://www.itu.int/net/ITU-T/conformity/cdb.aspx 41 ITU Approach: ISO/IEC assessment & self-assessment procedures. Route 1: Accredited Testing Laboratories Route 2: Accredited Certification Bodies Route 3: Laboratories recognized by ITU-T A.5 qualified organizations or MoUs signatories Route 4: for ITU members only 6 November 2012 42 4 routes to populate conformity DB ISO/IEC Assessment Procedures Conformity Assessment & Certification Route 1 Tests performed by an accredited lab (ISO/IEC 17025) (Rec. ITU-T X.290) Recommendation(s) compliant test results Self-assessment Procedures Route 2 Route 3 Route 4 Tests performed in a lab agreed by an Accredited Certification Body (ISO/IEC 17065) (Rec. ITU-T X.290) Tests performed in a lab selected by an ITU-T A.5 agreed SDO/Forum/MoUs (Rec. ITU-T X.290) ITU Members Only Conformity Certificate issued by the Certification Body Recommendation(s) compliant test results Tests performed in any lab Self-Declaration of Compliance issued by the Supplier ITU C&I services Supplier’s Declaration of Conformity (SDoC) (ISO/IEC 17050) 6 November 2012 ITU Conformity Database 43 ITU virtual Laboratory for remote tests of equipment, new technologies & services http://www.itu.int/ITU-D/projects/display.asp?ProjectNo=CALL-06 • Currently being developed in ITU-T : A powerful testing & training tool for regional test centers. • The objective is to provide remote access to an NGN model network for testing new technology equipment & services • Benefits: Reduced test preparation time Availability & use of expensive test equipment via a remote interface; Testing Procedures & automation Reduced testing costs compared with on-site tests 6 November 2012 44 6 November 2012 45 ITU virtual Laboratory Status • ITU & FSUE ZNIIS Russia start collaboration in the field of Virtual laboratory creation on the basis of the ITU – FSUE ZNIIS International Telecommunication Testing Center ITTC project • The project currently; – Seeking Funds – Call for Partners • Interested to have information? Write to : BDTPRJHQ@itu.int Subject Title: Request Information about Project CALL-06 6 November 2012 http://www.itu.int/ITU-D/projects/display.asp?ProjectNo=CALL-06 46 “Handbook on Testing”, ITU-T, November 2011 6 November 2012 www.itu.int/ITUD/tech/events/2011/CI_Moscow_November11/Presentations/Session2/SeminarCI_20 11_CIS_Presentation_JPieczerak_S2_3.pdf 47 ITU Guidelines for developing countries on establishing conformity assessments test labs in different regions May 2012 www.itu.int/ITU-D/tech/ConformanceInteroperability/ConformanceInterop/Guidelines/Test_lab_guidelines_EV8.pdf 6 November 2012 48 ITU Conclusions & Recommendations • Members to advise the ITU of interoperability problems, their mitigation, & successful procedures that were helpful in the process: http://groups.itu.int/itut/StandardsQA.aspx • Members to establish market access requirements for telecom equipment to avoid interference, and safety of life issues in their marketplace. • Members to examine their existing legislation and regulations to ensure that they enable participation in MRAs on Conformity • Assessment and testing with foreign partners 6 November 2012 49 ITU Conclusions & Recommendations • Members to prioritize areas of concern related to telecommunication products and systems • Accreditation bodies in member states should become signatories of the ILAC MRA or the IAF MLA. • Test centers should be established on a regional basis to take advantage of the similar networks in a region with common infrastructures • Make use of ITU training: http://academy.itu.int • Focus on the Test Centers as a Centre of Excellence CoE • Interoperability testing should utilize the model network concept under development in ITU-T 6 November 2012 50 6 November 2012 51