Cabrillo College
Student Employment Center
Program Review
Spring 2011
(revised Fall 2012)
Student Employment Program Review
Spring 2011
Table of Contents
Mission
2007 Accreditation Standard 2B
College Core Competencies and Student Learning Outcomes
CAS Standards
History, Introduction and Program Information
Services for Students
Services for Employer
Services for the Cabrillo Campus
Organization
Staffing
Program Assignments per Classification
Staff Development
Location, Facilities and Hours
Quality control
Database Changes
Master Calendar and Continuing Commitments
Committees and Collaboration
Marketing Plan 2011
Budget
Student Utilization Statistics 2009-2010
Student Utilization Statistics 2004-2005
Five year student earnings comparison and jobs filled on and off campus jobs 2005-2010
Program Evaluation
Cabrillo Climate Survey Fall 2003
Cabrillo Climate Survey Fall 2008
In House Student Employment Survey Methodology Spring 2005 and Fall 2010
Survey Results ( core competency self rating, comparison to employer ratings)
Interesting Highlights of Services Areas
Survey Evaluations and Program Recommendations
Student Services Survey 2010
Student Learning Outcome Survey and student comments and evaluation 2010
Multi-year Goals and Objectives and status report 2005
Multi-year Goals and Objectives 2010
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Student Employment Center Program Review
Spring 2011
Mission
The Mission of The Cabrillo College Student Employment Center is to support the Mission of the
College to enhance the economic vitality of our community, by providing opportunities for students to
gain entrance into careers and provide opportunities for job advancement.
We accomplish this by:
• Providing ongoing, comprehensive assistance to all current students and Cabrillo graduates in
obtaining employment.
• Developing and maintaining positive relationships with on and off campus employers and off
campus constituencies to promote positive ties between the community and the College
• Working cooperatively with other on campus services and instructional programs to provide
access to opportunities for employment and related resources for students
2007 Accreditation Standard 2B Student Support Services
Student Employment provides students with referral to work based learning opportunities which
include paid jobs and internships as well as unpaid internships and volunteer opportunities. The center
also conducts workshops on Resume Writing and Interviewing skills…
Cabrillo students have the potential to collectively earn over 4 million dollars annually from documented
placements in positions they were referred to through the Student Employment Center…
College Core Competencies and Student Learning Outcomes
The Student Employment Center supports the college’s core competencies as follows:
Communication: The SEC assists students in their written and verbal communication with employers
by providing assistance with job application materials such as resume preparation and workshops on
interviewing skills.
Critical Thinking and Information Competency: The SEC provides access to and trains students in
the use of web based job search technology, how to review job postings to comply with entry level
requirements, and how to best market their skills to meet the needs of the employer.
Personal Responsibility and Professional Development: The SEC promotes the development of
workplace skills by counseling students regarding appropriate job search techniques and counseling
them when employers notify us that a student does not understand basic workplace skills and
requirements.
Note: Student and employer assessments of this area are in survey results later in the document on
page 24.
In addition, the Student Employment Center has the following Student Learning Outcome:
Students will be able to locate and appropriately apply for job openings.
Note: The results of the assessment of this outcome are discussed on page 30.
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CAS Standards (Council for the Advancement of Standards in Higher Education)
The Cabrillo College Student Employment Center meets the CAS standards by assisting student to:
• develop job-search competencies
• articulate their strengths, competencies, and achievements applicable to the positions they are
seeking
• present themselves effectively as candidates for employment
• identify and request appropriate references
• obtain information on employment opportunities, trends, and prospective employers
• connect with employers through campus recruitment programs, job listings, referrals, direct
application, networking, publications, and information technology
• identify relevant career management issues (e.g., sex, gender, age, sexual orientation, dual
career, disability, cultural, mental health)
• access and effectively use the Internet to access career and employer resources
• make informed choices among a variety of options
• identify and practice ethical job search behaviors
The SEC develops and implements strategies that cultivate employment opportunities for students and
works individually with students to assist them to uncover less visible job markets related to their
career interests.
Because employers are both vital partners in the educational process and primary customers of student
employment, we offer a variety of services to employers that reflect the match between the students'
and the employers' interests and needs.
Our employer relations and recruitment services include: site visits; campus recruiting; resume
referrals; pre-recruiting information sessions with students; student access to timely employer
information; posting and publishing of job and internship openings; on-site job fairs as staffing and the
employment market permit, referrals to experiential learning options which may include shadowing
experiences, internships, externships, student teaching, cooperative education assignments, resume
preparation, practice interviews, and job search readiness workshops.
To ensure quality employer relations and services, the Student Employment Center:
• provides job development activities that yield opportunities for the institution's students,
graduates, and designated clients
• informs and promotes adherence to laws, policies, procedures, and instructions for using the
services in accordance with federal, state and institutional privacy and non-discrimination
mandates
• develops, maintains and enhances relationships with employers who provide career development
and employment opportunities
• enhances customer service and fosters continuous improvement by using feedback from
employers
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• informs, educates, and consults with employers on the nature of services provided and
candidates' availability
• actively involves employers in on-campus programs that meet students' and designated clients'
career and employment needs
• facilitates employer involvement and communication with faculty, students, and administrators
concerning career and employment issues
• consults with employers on opportunities and strategies for establishing long-term relationships
with academic units
• promotes adherence to professional and ethical standards that serve as conduct models for
students and designated clients
• provides employer feedback to faculty, administrators, and students and designated clients on
preparation for jobs, the curricula, and the hiring process
History, Introduction and Program Information
The Student Employment Center was first proposed in 1964 by Counselor Bill Liptak who became
the original Placement Director. It was housed in the Administration Building and was under the Dean
of Special Services, Chuck Carter. In 1979 the SEC moved to its present location in room 804, under
the direction of Joan Hathaway. The Placement Center Director position was held by Jan King from
1981-1983. In 1983, The Placement Center was combined with the Career Planning Center, under the
direction of the Dean of Students and the Career Planning and Placement Center Coordinator, Lyn
Hood.
In 2002, the Student Employment Center was separated from the Career Planning Center, and took
on the overall responsibility for all on-campus student hiring paperwork from the Human Resources
Department. The SEC is under the supervision of the Dean of Students and the direction of the Student
Employment Coordinator. During the past 20 years, Student Employment Center services have been
increasingly computerized and are now at a level where all jobs are posted, accessed and referenced
on-line by staff, employers and students.
Dramatic changes have impacted the current Student Employment Center operations over the past
10 years. For the third time in 10 years, the Job Board database was changed to a new provider (one
vendor no longer supported the product and the next vendor was sold to CSM-Symplicity our current
vendor). These changes required substantial staff time to implement, and job listings for students are
now only available on-line. The SEC was remodeled to reflect this change and now houses a bank of
computers for student to use for job search.
The SEC web site was upgraded and now provides a wealth of information to student on job search,
internships and volunteer opportunities as well as paid employment listings.
In the spring of 2009, the classified staff in the SEC was reduced by 50% due to budget reductions.
This has left one full-time classified employee, the Student Employment Coordinator to provide all
administrative and clerical support to the program. Student employees are now utilized to provide
direct services to student users during peak hours, however, they can not do the more detailed and
confidential work related to on-campus student employment procedures. Walk-in hours have been
reduced and the annual job fair has not been scheduled for the past two years (due to reduced staffing
and the current nature of the local economy*).
The SEC actively serves Cabrillo College students and graduates seeking employment in full or
part-time positions off-campus. The SEC is also the central resource for all on-campus student jobs,
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including Work Study and Fast Track positions. All on and off-campus student jobs are listed on-line
on the Job Placement/Student Employment Center web site. Additionally, all hiring paperwork for on
campus student jobs is processed by the Student Employment Center. Workshops on job seeking skills
are offered each semester, and individualized assistance with resumes is available by appointment.
Phone, fax and computer access to jobs is available to students through the Student Employment
Center which is located in room 804.
The Student Employment Center enjoys the confidence of a wide range of employers who regularly
list job openings and to whom qualified students are referred. The SEC is integrated with the total
educational process of the college and works cooperatively with occupational education departments,
the College Career Planning Center, Office of Financial Aid and Scholarships (FASO), and
Cooperative Work Experience Education. Call (831) 479-6413 for additional information.
The Student Employment Center provides the following services for Cabrillo
Students on their web site on line at : www.cabrillo.edu
Student Job Board (off-campus jobs) is available to current Cabrillo students and graduates of
Cabrillo College. Students may come in or go on-line for employer information. Employers can post
on line by going to: https://cabrillo-csm.symplicity.com/employers/
On-Campus Student Jobs are listed on-line for students enrolled in 6 or more units. All student
employment hiring paperwork is handled through the Student Employment Center
Community and Open Access Job Boards are available to both students and community members.
These wall mounted job boards contain listings from all over the Monterey Bay area. Job listings are
also available for other areas of the state.
Volunteer Opportunities and Unpaid Internship listings are available to both students and
community members listed on-line.
Resume Writing and Interviewing Skills assistance is available to Cabrillo students upon request.
Workshops on these topics are provided on a regular basis during Fall and Spring semesters.
Cabrillo Student Job Fair was scheduled each spring semester for Cabrillo students and graduates
until 2009. This job fair highlighted a diverse field of over 20 local area employers with current job
openings. On-campus employers also participated to attract student applicants for Fall semester. The
annual Job Fair was eliminated from the duties of the Student Employment Coordinator due to the
work reduction plan necessitated by staffing reductions in the department. While the Job Fair is
currently on hiatus due to reduced staffing and the current job market, there are hopes that this can be
revitalized in the future when the local job market returns to a level that will support employer
participation.
The following services are provided by the Student Employment Center to local
employers: (There is NO CHARGE to employers who post jobs for Cabrillo students):
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Posting jobs and referring students to paid and volunteer opportunities and internships
Assistance writing job descriptions
Recommendations on appropriate wage rates
Regular updating of posted jobs
Notification to faculty of jobs in their disciplines
Guidelines for posting employment flyers at Cabrillo College on exterior bulletin boards
How to participate in the annual Cabrillo student and graduate job fair
Guidelines on hiring independent contractors
How third party recruiters / employment agencies can work with the Cabrillo Student
Employment Center
Information on legal issues such as ADA requirements, legal interviewing questions,
for-profits listing unpaid internships, etc.
The Student Employment Center provides the following services for the Cabrillo
Campus:
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Facilitates student retention
Facilitates collaboration between local employers and the Cabrillo campus
Provides program support by assisting students to gain employment both on and off-campus.
Posts Job Opportunities for all on-campus student employment opportunities, including Federal
Work-Study
Processes and track hiring paperwork for all on-campus Student Assistant positions
Assists supervisors to write job descriptions and list appropriate job requirements
Trains student employee supervisors in all requirements of the student employment program
Provides notification to faculty of jobs in their disciplines
Works cooperatively with Career Technical Education (CTE), Co-Op Work Experience,
Financial Aid and Fast Track to Work to assist that these students, staff and faculty find
appropriate employment opportunities and resources to: Provide an opportunity for career
decision making in a profession; improve work performance that leads to a job, raises, or
promotions; stimulate the students individual motivation and reinforce the connection between
college classes and work; provide a motivated and educated workforce.
Organization
The Student Employment Center operates as a department under the Student Services Component at
Cabrillo College and is under the direct supervision of the Dean of Student Services. The Student
Employment Coordinator is responsible for overseeing all staff and activities related to the functioning
of an on-campus student employment center which provides both employment opportunities on and
off-campus for students.
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Staffing
The Student Employment Center has been substantially re-organized since 2002. Prior to that time, it
was the Career Planning and Student Employment Center, and operated under the direction of the
Career Planning and Student Employment Coordinator.
Prior to 2002-2003 staffing consisted of:
1 Coordinator
1 FT Office Specialist
1 20 hr. a week Lab Instructional Assistant
1 19 hr. a week level IV Student Assistant
3-4 Federal Work Study Students
In 2002, The Career Center was placed under the direction of the Counseling Center. The Student
Employment Center was then given the responsibility for monitoring, auditing and processing all
hiring paperwork for all on-campus student hires (450-600 annually). This was in addition to the
processing that was already previously handled by the SEC for Federal Work Study Students. These
responsibilities were formally part of the Human Resources Office
From 2002-2009 staffing was consistent at:
1 Coordinator
1 FT Program Specialist
1 19 hr. a week level IV Student Assistant
Work study as available.
From 2009 –Oct.. 2012
1 Coordinator 100% / 12 mo.
(Note: The Program Specialist position was frozen, not eliminated by the Governing Board with the
hope that it would be easier to re-institute once the economy had improved).
2 10 hr. a week level 111/IV Student Assistants
From Nov.2012-Present
From 2009 – Nov. 2012
1 Coordinator 100% / 11 mo.
1 12 hr. a week level IV Student Assistant
Program Assignments per Classification
The Student Employment Coordinator organizes, coordinates and performs professional level work
in the administration of comprehensive student employment services for students, graduates and the
community. This includes but is not limited to developing, recommending and implementing policies
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and services, directing and reviewing the work of office and student support staff and instructing staff
in work procedures, preparation of annual and supplemental budget requests, acting as liaison between
employers and the college, administering interagency agreements for work study and related
programs, coordinating, publicizing and implementing special programs such as job fairs, on-campus
recruitments and student job skills workshops, presenting workshops and attending informational
meetings.
The Coordinator has also picked up the responsibilities of the Program Specialist position while this
position is not currently staffed due to budget cuts.
The Program Specialist provides administrative and program support services for the Student
Employment Center; provides information and assistance to students, potential students, clients and
the public regarding program requirements and services; assists students with various College and
outside agency procedures such as registration and completion of forms and documents; provides
students with specific program resources such as job listings, resume assistance, workshops and
assistance with hiring paperwork. ( Position eliminated in 2009)
The Student Assistants provide basic clerical support and assists students and employers in the use of
Student Employment Center resources.
Staff Development
It is essential that Student Employment staff stay current on all labor law issues that impact on and offcampus student employment. To achieve this, staff may attend professional conferences, local
trainings in labor law, in-house information sharing with Human Resources and subscriptions to
related professional publications.
Location, Facilities and Hours
The Student Employment Center has been located in Room 804 since 1980. This room has about 650
square feet, houses one semi-private office, a work area with two desks and a counter work station, a
services counter, files and office storage, and seven student computer stations, two of which are
handicapped accessible. There is also a handicapped accessible counter area and two handicapped
accessible student work stations. The Watsonville Center is able to access job listing for students online in the Watsonville Center Student Resources area.
Regular walk-in counter service hours are 8am-2pm, Monday – Friday. Staff is available by
appointment from 2:30-4pm
Quality Control
The Student Employment Coordinator regularly re-evaluates program offerings and policies, taking
into consideration federal, state and institutional laws and regulations, with the goal of making the
processes easier and more effective for both students, staff and employees. Regular input is solicited
from students, student employees, employers and staff, via both formal surveys and informal
comments.
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When the Student Employment Center took over the responsibility for the HR administration of oncampus student hires, the processes were reviewed and several procedures and forms were streamlined
or eliminated. Our program has consistently received praise for efficiency and timeliness in the
handling of the myriad of documents and procedures required to facilitate and process on-campus
student employment documents.
Work Study paperwork is audited annually by federal auditors and has never been found to be out of
compliance.
Database Changes
In July of 2004, we implemented ecampusrecuiter, a computerized on-line student employment
system. During the summer we transferred over 3000 employer files. During the fall semester we
registered and trained over 1300 students to use this system. We also transferred approximately 400
on-campus student jobs to this new system and trained on and off-campus employers and supervisors
in the use of this system.
During the summer of 2008, the Student Employment Center implemented the CSM-Symplicity
system, when ecampusrecuiter was sold to them. This system change necessitated converting all of
the files and retraining the students and staff on the new system.
As of today (5/27/10) the system has:
3410
Registered Employers
Registered Employer Contacts 4261
2772
Registered Students
407
Job Postings
This new system allows students and employers to look at or post jobs 24 hours a day, from any online computer. This eliminates the need for students to come into the Center or call staff for job
referrals. The staff works closely with students to get them set up to use the new system and advises
them on how to use it effectively. This database houses all our on and off campus job listings for
students and is funded by Financial Aid Job Location and Development (JLD) funds.
We have had very positive response from students regarding this new system and the flexibility it
gives them.
Master Calendar
July
Process all new hire paperwork into Datatel that has been processed with a 7/1 on start date
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Review, purge, bind and store on-campus Student Assistant HR paperwork from previous year.
Remove all current year processed TH forms from file. Remove all attachments except for address /
bank changes that are stapled directly to the TH form separate from other attachments. Shred
applications, emergency contact info, notice of assignments and referral forms. File TH forms in new
white binder(s) and (currently) locked in upper single drawer files on wall to 806). Shred all
incomplete paperwork for past fiscal year.
Pull current year I-9’s and file in drawer below new current year (current file is 2 drawer file on wall
by blocked door). Pull old I9 files and remove all attachments. Keep Fingerprint clearances but unattach them. All other attachments should be shredded except for document copies. File with other
old I-9’s in file with others (currently filed in 4-door file, third drawer by work table on wall to 806)
Set up new on-campus employment files (including FWS files) for upcoming year
Review and update handouts and web site.
Run end of year statistics
Audit units of on-line job board students
August
Review students registrations to utilize On- Line Student Job Board for fall semester
(this can be done anytime after the end of the previous semester as time allows)
Review, update and order forms
Make up hiring packets for approx. 400 students
Set up workshop series for fall semester
Publicity for fall events
September
Hire and train new student employees
Process substantial numbers of new on-campus hires
Process substantial numbers of new Student Job Board users
Attend All-Chamber Mixer
October
Quarterly FWS report
Process substantial numbers of new on-campus hires
Process substantial numbers of new Student Job Board users
Access to Employment Job Fair
November
Outreach to Watsonville Center
Audit units of students using on-line job board.
Send out non-use notices to zero log ins and soft blocked
December
Set up workshop series for spring semester
Check forms and packets. Order as needed. Check with H/R about any upcoming form changes before
going to print.
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Make up hiring packets as needed
January
Update Web site
Review and update forms and handouts
Audit units of Fall on campus hires
Review students registrations to utilize On- Line Student Job Board for spring semester
(this can be done anytime after the end of the previous semester as time allows)
February
Quarterly FWS report
Set up Annual Job Fair
Publicity for spring events
Spring on-campus hires
March
Spring on-campus hires
April
California Community College Student Employment Conference
Job Fair Publicity
Attend Watsonville Chamber mixer
Audit units of students using on-line job board.
Send out non-use notices to zero log ins and soft blocked
May
Annual Job Fair
Chamber Business Fair
FWS Audit
Set up new file for incoming TH student hiring paperwork for upcoming fiscal year. Start new spread
sheet. Paperwork can not be processed in Datatel until July 1st . for new fiscal year. I’ve been
setting up this file in the bottom drawer of the work station under where current year doc’s are kept. I
set up an incoming file, pending completion file and ready to be processed files in this drawer.
Check form supply and order any forms needed to make up about 500 packets. Also check supply of
Notice of Assignment and Referral Forms, and yellow time cards.
Check with H/R about any upcoming form changes before going to print.
Packets include:
Cover Sheet
Temp Hrly NCR form
Application
Emergency Notification form
Criminal History
Drug Free campus
Worker’s Comp forms
Covered Employee Notification of Rights ( 5 pages)
New Hire Pamphlet
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Pre-Designation of Personal Physician
Safety Training
I-9 (keep an eye on expiration date)
W-4 (will need to swap out with new form in January every year)
(Supervisors will request multiple packets at the beginning of their hiring season. Try not to hand out
too many at a time as those old packets keep popping up after the forms in those packets have expired,
causing students to have to return to fill out current forms.)
Reminder emails are sent to supervisors regarding end of year deadlines, etc. sample email in
attachments
June
End of year reports (Annual and FWS)
Process substantial numbers of new on-campus hires
Audit units of on-campus hires
End of year file processing and new file set-up
Keep Temp. Hourly form only from past year and put in binders kept in locked file drawers.
Move past years I-9 files to bottom drawer of I-9 file, free up top drawer for new files.
Clean up past years I-9 files keeping only ID’s attached, remove attached fingerprint forms but
keep with I-9. File with Old I-9’s by year, keeping 3 years of files in locked old I-9 file
drawer.
Shred old files
Shred 4 yr. old I-9 files
Shred all back up paperwork attached to T-H hiring paperwork from previous year.
(Note: shredding means to keep locked away until packaged for pick up by M&O to be shredded –
current holding bin for to-be-shredded docs is in the third drawer of the 4 drawer file closest to the
windows along the wall to 806)
Continuing commitments
Outreach to employers by mail and email
On and off campus job posting and follow-up with employers
Attendance at Chamber events, Job Developers Consortium, E.D.D. Trainings, processing and
monitoring of all on-campus student hiring paperwork
HR/Payroll meetings
Student staff training
Process monitoring
Workshop and classroom presentations
Training of supervisors and staff in hiring and paperwork requirements
Committees and Collaboration
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The Student Employment Coordinator has served as a member or representative on various regular
and ad hoc committees on and off-campus. These committees include but are not limited to the
Human Resources / Payroll Committee, all 20+ Occupational Program Advisors Committees, past
Accreditation Committees (chair), College Planning Council, Fast Track to Work Advisory
Committee, Santa Cruz Job Developers Consortium and on and off campus hiring committees.
Committee membership is now limited to select occupational advisory committees, the Santa Cruz
County Emergency Management Council and Student Services Council due to staffing considerations.
The Student Employment Coordinator collaborates with many on-campus programs and departments.
Closest levels of collaboration are with:
Co-Operative Education Work Experience - Student Employment assists students to find jobs and
volunteer opportunities to fulfill CWEED requirements.
Vocational Program Directors and Faculty – Faculty are notified of jobs for students in their subject
area. Coordinator sits on vocational advisory committees and provides employment information and
resources.
Financial Aid and Scholarships Office – All job listings and hiring paperwork for Federal Work
Study students is handled by the Student Employment Center.
Human Resources - Many details of on-campus hiring paperwork require interdepartmental
cooperation between HR (criminal History clearances and shared paperwork, Business Services (Audit
and payroll functions), and Campus Police (fingerprinting).
Student Services / Student Development – Many areas of student services assist students with
special needs and issues which require cooperative efforts between departments. These areas include
but are not limited to EOPS, DSPS and FTTW.
Marketing and Communication – Assists with outreach efforts to the media regarding student
employment services.
Admissions and Records –Because our program audits students registration and graduation records to
allow for access to services, and student authorization to work on campus we work closely with this
office to clear up any errors that are identified in the system.
Division SAS’s and Department heads – Student Employment and Division SAS’s as well as
department heads and program coordinators through out campus collaborate to achieve a smooth flow
of paperwork and clear communication regarding all facets of on-campus Student Employment
paperwork, budget transfers, policies and procedures.
Area Chambers of Commerce – Attendance at appropriate events and workshops to market services
and do outreach.
Santa Cruz County Job Developers Consortium – Representatives from over 15 organizations and
agencies that do employment related work share job and employer resources and provide professional
growth opportunities.
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Student Employment List-Servs –Active participant in the sharing of resources, legal issues, policies
and regulations that affect student employment in the college setting.
California Community College Student Employment Association – Past Member, Chancellor’s
Office Student Employment Quality Indicators Task Force, annual conference workshop presenter.
Student Employment Marketing Plan 2011
Brochure: (3-fold / mail ready) is available describing service to on and off-campus employers. This
brochure is disseminated in the following ways:
Handed out to employers in the course of in-person job development activities.
Mailed to selected employers and Chamber of Commerce members.
Mailed with letter and program specific (vocational) brochures to employers advertising job
listings elsewhere ( in newspapers or other on-line venues).
E-Mails: Sent to employers annually thanking them for their patronage and reminding them of our
services.
Career Technical Education (CTE) Advisory Committees: The Coordinator or designee shall
attend Occupational Program advisory committee meetings as appropriate to inform employers and
faculty about student employment services.
Job Fair: An annual job fair will be coordinated and held on campus for Cabrillo students and
graduates / vocational program completers, which will highlight local area employers and career
opportunities. The annual Job Fair has been held in hiatus for the past year due to the economy and
reduced staffing. Elimination of the job fair was one of the work load reductions put in place when the
Program Specialist position was eliminated. I hope to be able to re-institute this fair in the future as
the job market improves enough to support it.
Job Announcements: Job announcements are posted on-line on the
https://cabrillo-csm.symplicity.com website for Cabrillo students and graduates. Public access job
listings are physically posted in the SEC for students and non-students where jobs are not appropriate
for on-line posting.
On-Campus Signage: Vinyl banners are hung around the Aptos campus, on the overpass, and flyers
are posted in classrooms and at the Watsonville Center highlighting Student Employment offerings.
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Speakers: In the past, representatives from the department have been available to speak to groups and
classes upon request to give presentations on services and special topics. Due to staffing limitations,,
this service will be continued as possible if the timing does not necessitate closure of the SEC. Tours
are available upon request.
Web Site: The web site is updated regularly and has links to the following information:
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Jobs
Students - Find a Job
o Employers - Post / Review a Job
Resources
o Off-Campus Employers
o On-Campus Employers
o Students
Surveys
o Employers
o Students
Other Resources
o Workshops
o Unpaid Internships / Volunteer Opportunities
o Job Fair
o Hot Job Links
Download Guides
o Interview Skills
o Resumé
Also available on line are the Student Employment Handbook, Student Survey , Employer Survey,
Supervisors Handbook, and a variety of guides to legal issues in employment.
Budget
The Student employment budget for 2009-2010 was $96,268. a reduction of $25,000 or 21% from
2004-2005. $6874. was in roll over accounts which included $1,805.available for the Job Fair, and
85,897 available for staff and student salaries. Because the Student Employment Center is heavily
invested in technology for both in-house and student access the remaining funds are mostly used to
support / update technology.
For comparison, for the year of the 2004-2005 Program Review, the Student Employment Center had
an annual budget of $121,269 of which $111,495 is Classified and student staff. Of the remaining
$9,000, $5000 is a carryover account, which was money returned to the program from prior budget
reductions, and $1,100 is an account just for revolving Job Fair expenses.
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Referencing our use statistics, students have annually been reported to have had the ability to earn
from three to over five million dollars annually from jobs for which the SEC has documented student
hires, and additionally over one million dollars in documented on campus job earnings.
Student Employment
Student Utilization Statistics
2009-10
Off Campus Employment
Documented student placement in off campus jobs
Average hourly pay at time of hire
Individual Job Orders received
(representing from 2,000-5,000 employer contacts)
738
13.51/hr
1171
Off campus jobs – earning potential 2009-2010
Wage formula
542 permanent jobs x 15.21 hrs a week = 8,243.82 hrs/wk x 50 weeks = 412,191 hrs/yr x $13.51/hr =
$5,568,700.47. 196 temporary jobs at 9.32 hrs. a week = 1826.72 hrs/wk x 1 week = 1826.72 hrs x
$13.51/hr = $224,678.99.
Students had the potential to earn $5,793.379.46 in documented student off-campus positions
that students were referred to by our center for the 2009-2010 academic year.
Contacts per job order include: Job order intake where we work with the employer to write and post
accurate and complete job descriptions and relevant requirements. Updating the position to assure that
the position is still available (one to three updates), and closure of the job order when we determine
that the position has been filled and record the hire if a Cabrillo student was hired for the position.
We are also a resource for local employers and are regularly contacted to provide information on
standard wages, basic employment law, and assistance with writing job descriptions. Employers
contact the SEC by phone, fax, mail, email and go on line directly to post jobs. In addition to the off
campus listings the SEC also receives positions that are posted public access and are made available to
community members who are not students. Jobs are developed by staff attending job fairs, employer
fairs, Chamber of Commerce events, and other related meeting and events and methods.
Some interesting 2009-2010 on-campus employment break-outs
437 individual students employed on campus (438 in 08-09)
522 jobs (534 in 08-09)
597 budget entries
175 were first time hires
85 positions were filled by students working in more than one job
63 students were hired as level IV
15
30 Federal Work Study 100% funded
26 Fast Track / Dept or FWS combination funding
629 unique on campus job descriptions are in our database.
291 Federal Work Study funded jobs are currently posted
23 Department funded Jobs are currently posted (as of 7/20/10)
On- Campus Student Employee Earnings as of 6/30/10
523100
524100
525000
525100
Total earnings
$ 615,146.04 (non-instructional)
$ 294,108.59 (instructional)
$ 282,010.78 (FWS/FTTW on campus)
$ 9,385.90 FWS/FTTW at off campus non-profits
$1,200.651.31 in on campus student jobs
The Student Employment Center maintains and updates a database of positions to which students are
referred. Staff assists students to look up and apply for positions which are listed on the system, and
assist staff with posting and editing these positions. The SEC monitors all positions to assure that they
comply with the standards set by the Governing Board for the Student Employment Program, and
various state and federal labor laws. More than one student may be hired under an individual job
description.
Each on campus position processed for hire requires the review of between 9 to 11 documents for
accuracy. Many documents are not submitted as required or are not complete and require additional
contact with the student and the position supervisor. When all documents are received and evaluated,
they are logged into our database and into the COE computer system. Supervisors receive written
notification that a student may begin to work and new student hires are provided with Student
Handbooks detailing the on campus student employment program and student employee rights and
responsibilities. The SEC also monitors worker’s compensation forms, safety training and
international student worker status where applicable. Federal Work study students are also given an
orientation on monitoring their award and time card hours.
Cabrillo College Student Employment Center
End of year 2004-2005 Statistical Report for on campus jobs
(for comparative purposes – from prior Program Review)
On Campus jobs
453 Unique position descriptions listed and maintained in On-Campus Student Employment
Jobs Database as of 7/7/05
76 advertised as Department Funded (as of 7/7/05)
377 advertised as Federal Work Study Funded
615 On-Campus Positions processed for hire
16
Off-Campus Placements
04-05
( for comparative purposes)
1404 Individual Job Orders received, representing from 2,000-5,000 employer contacts ( a 29%
increase over the 994 received in 03-04).
576 documented student placement in off-campus jobs
Where wages could be calculated, placements averaged $11.70/hr. ( a 4% decrease from 03-04, but a
5% increase from 02-03) with an estimated average number of hours a week of 11.62. (This
represents a documented 59% placement rate from the jobs which are posted on the student job board
(this does not include placement of students into jobs listed on the public access job boards). Hourly
wage rates decreased from the prior year, following national trends as reported by the Bureau of Labor
Statistics. Santa Cruz county was in the bottom 10 counties nationwide in terms of weekly wage
changes from one year to the next. In wages from the third quarter 2004, The average wage in
California was $829 a week, The US Wage was $733 a week, and the Santa Cruz average weekly
wage was $684 a week.
Wage formula
464 permanent jobs x 11.62 hrs a week = 5391.68 hrs/wk x 50 weeks = 269,584 hrs/yr x $11.70/hr =
$3,154,132.
112 temporary jobs at 11.62 hrs. a week = 1,301.44 hrs/wk x 1 week = 1,301.44 hrs x 11.70 =
$15,226.85.
This represents a total of $3,169,359.00 in potential student earning in confirmed hires in off
campus positions during 04-05 that students were referred to, and where hires were documented for
the 2004-2005 academic year. Many more hires are not confirmed.
Monthly history of student job board use Jan 2009-June 2010
Monthly history
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 2009
17
Month
Unique
visitors
Number of
visits
Pages
Hits
Bandwidth
Jan 2009
2088
5884
109058
771297
1.64 GB
Feb 2009
2053
5573
97580
739934
1.48 GB
Mar 2009
2068
6351
107270
815588
1.60 GB
Apr 2009
1818
4589
71845
563115
1.11 GB
May 2009
1893
5086
99412
704484
1.44 GB
Jun 2009
1873
4763
86238
622307
1.35 GB
Jul 2009
1743
4667
75124
551028
1.14 GB
Aug 2009
2033
5847
100012
706928
1.48 GB
Sep 2009
2106
6800
132082
860165
2.41 GB
Oct 2009
2126
6711
124754
922316
3.19 GB
Nov 2009
1862
5656
121134
940353
2.20 GB
Dec 2009
1846
4978
109052
853098
1.98 GB
Total
23509
66905
1233561
9050613
21.01 GB
Monthly history
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010
Month
Unique
visitors
Number of
visits
Pages
Hits
Bandwidth
Jan 2010
2218
6190
141238
1047528
2.26 GB
Feb 2010
2026
5811
113128
805644
2.16 GB
Mar 2010
1717
5614
121467
887059
1.97 GB
Apr 2010
1812
5764
151359
1097028
2.10 GB
May 2010
1830
5757
142530
1032740
2.02 GB
Jun 2010
1672
4883
134179
951810
1.91 GB
Jul 2010
889
2212
49125
375138
815.07 MB
Aug 2010
0
0
0
0
0
Sep 2010
0
0
0
0
0
Oct 2010
0
0
0
0
0
Nov 2010
0
0
0
0
0
Dec 2010
0
0
0
0
0
Total
12164
36231
853026
6196947
13.23 GB
18
Five Year Comparison of Earnings, incoming job listings and on and off campus
placement 2005-2010
As demonstrated in the chart and graphs below, Cabrillo Student Employment plays a
large role in our student’s ability to support themselves while achieving their education.
Year
0506
0607
0708
0809
0910
Student Employment Report
Total Earnings in Millions
On Campus
Off Campus
on campus
off campus
4.34
5.47
$1,129,760
$4,339,476
5,469,236
1.05
5.26
6.31
$1,049,397
$5,262,347
6,311,744
1.21
4.01
5.22
$1,212,330
$4,006,877
5,219,207
1.31
4.36
5.67
$1,312,960
$4,364,197
5,677,157
1.20
5.59
6.79
$1,200,651
$5,593,379
6,794,030
3
Off Campus
# Positions
# Students
Filled
# Students
# Positions Filled
459
607
600
447
548
685
518
635
571
438
534
579
437
522
738
Job Postings
Received and Posted
Off Campus
Year
Jobs
05-
total
1.13
On Campus
Year
0506
0607
0708
0809
0910
Total
2019
19
06
0607
0708
0809
0910
2610
2436
1168
1171
Earnings in $M
Although taking a dip in 2007-2008 (the start of the recession and a change in internet providers which
made computations problematic for a small portion of the year), student earnings have rebounded,
particularly in off campus jobs, while on campus job earnings have remained fairly stable.
20
18
16
14
12
10
8
6
4
2
0
Student Employment Earnings
Total
Off Campus Earings
(Assuming the student
completed the term
of the contract.)
On Campus Earnings
(Actuals)
Academic Year
While earnings have increased slightly, the number of students seeking and finding employment has
risen dramatically since the beginning of the recession. This trend may be in part to students having to
seek new jobs as their current positions are eliminated or their hours are reduced (a commonly voices
concern heard in the SEC)
20
Number of Student Positions
800
750
Off Campus Positions Filled
Positons Filled
(There is no way to
determine the
number of
students who filled
these positons.
Phone calls were
made to each
employer; often
the employer did
not know the last
name of the
student.)
700
650
600
550
500
Academic Year
Students are now filling about 50% of all positions listed on our web site, an increase over previous
years. So even though fewer positions are being listed, more of those listings are resulting in student
hires. Employers may also list jobs on Craig’s List or on SantaCruzJobs.Com, but many of these
listings are not appropriate for student schedules or qualifications.
3000
Off Campus Positions Posted
Job Postings
2500
2000
1500
1000
500
0
2005-06
2006-07
2007-08
2008-09
Academic Year
21
2009-10
Program Evaluation
Climate Survey Fall 2003– Cabrillo Office of Research and Planning
The Student Employment Center (called Job Placement Center in the survey) gets above average
ratings from students with satisfactory ratings for Quality of Service (89.4%), Knowledge of Staff
(89.2%), Helpfulness and Attitude of Staff (85.7%), Wait Time for Service (88.1%), and Location
(94.8%). These scores all improved from between 6.1% - 1.3% from the survey taken in 2001. (Refer
to Attachment B)
Climate Survey Fall 2008– Cabrillo Office of Research and Planning
Data from the 2008 Climate Survey was not as detailed, but 94.5% of respondents indicated that they
had at least a satisfactory experience with the service, and 38.8% rated the experience as excellent.
STUDENT EMPLOYMENT CENTER
Frequency
Very Bad
Bad
Satisfactory
Good
Excellent
Total
Statistics
Student Emp. Ctr.
N
Mean
Median
Mode
Percentiles
25
50
75
4
7
38
55
66
170
Percent
2.4
4.1
22.4
32.4
38.8
100.0
170
4.01
4.00
5
3.00
4.00
5.00
22
"Excellent" ratings for Fast Track to Work
(FTTW) , Job Placement & Career Planning
FTTW.excellent
Job.Placement.excellent
Career Planning.excellent
45%
40%
35%
30%
25%
20%
15%
1999
2001
2003
2005
2008
In-House Survey Methodology
The Student Employment surveys were designed by the Student Employment Coordinator (MPA with
emphasis in survey research design), with assistance from the Planning and Research Office,
specifically Jing Luan, Ph.D., ITM, and Richard Borden Ph.D, and reviewed by IT/PRO Dean Craig
Hayward PhD in 2010.
Three surveys were developed, one for student job seekers, currently registered to use the Student
Employment Center, one for off-campus employers who have listed jobs with our center over the past
year, and one for students who are currently working on campus. Questions were designed in part to
utilize some past survey questionnaires for compatibility and trend analysis and incorporating Student
Learning Outcomes.
23
The intention of the survey is to see how the SEC is perceived and giving both students and employers
the opportunity to make suggestions for services improvements
The off-campus survey participants (both students and employers) were emailed and provided a link to
survey instruments that were filled out on line, which automatically generated an anonymous emailed
response to the Student Employment Center. On-campus student employee surveys were distributed
by an email attachment to all on-campus supervisors for dissemination to student employees and were
returned by inter-campus mail. All employers who have listed jobs with the SEC since 7/1/05 have
been requested to provide an email address, but we only have about a 70% compliance rate, with the
majority of the employers without email addresses being private parties, making the employer survey
respondents biased toward business owners and managers.
.
On-Campus Student Employee Survey Instrument
On-Campus Student Employee Survey results 2005
313 students out of a total of 457 were employed at the time that the survey was
distributed by supervisors, 80 have been returned, a 23% response rate.
On-Campus Student Employee Survey results 2010 (Refer to Attachment )
385 students were employed as of 4/7/10 when this survey was distributed.
95 surveys were returned, a 25% response rate
Core Competency highlights of On-campus Student Employees
Statement
My on-campus student job has provided me with skills
and/or experiences that help me to successfully read and
comprehend a variety of different types of written
material.
My on-campus student job has provided me with skills
and/or experiences that help me to receive, attend to,
interpret and respond to both verbal and non-verbal
messages.
My on-campus student job has provided me with skills
and/or experiences that help me to organize and
communicate verbal and non-verbal messages,
participate in conversations, discussions and group
activities, speak clearly and ask questions.
My on-campus student job gives me opportunities to
assess my own knowledge, skills and abilities.
Student self-rating
2010
73% agree
3% disagree
24% neutral or does not
apply
84% agree
0% disagree
26% neutral or does not
apply
88% agree
0% disagree
12% neutral or does not
apply
97% agree
1% disagree
2% neutral or does not
apply
24
2005
67 % agree
3 % disagree
21 % neutral or does
not apply
81 % agree
0 % disagree
11 % neutral or does
not apply
85 % agree
0 % disagree
15 % neutral or does
not apply
92 % agree
1 % disagree
8 % neutral or does not
apply
My on-campus student job gives me opportunities to set
realistic goals and to motivate myself.
My on-campus student job has taught me to accept
feedback and see its' relevance for future success
My on-campus student job provides me with opportunities
to respond appropriately to challenging situations.
To be successful in my on-campus student job I must be
dependable, reliable and accountable.
To be successful in my on-campus student job I must
complete tasks and meet deadlines.
To be successful in my on-campus student job I must
maintain a professional attitude at work.
89.5% agree
1% disagree
9.5% neutral or does
not apply
98% agree
0% disagree
2% neutral or does not
apply
93% agree
0% disagree
7% neutral or does not
apply
100% agree
94% agree
2% disagree
4% neutral or does not
apply
97% agree
0% disagree
3% neutral or does not
apply
84 % agree
1 % disagree
15% neutral or does not
apply
91 % agree
1 % disagree
9 % neutral or does not
apply
88 % agree
0 % disagree
12% neutral or does not
apply
98 % agree
0 % disagree
1 % neutral or does not
apply
95% agree
0 % disagree
6 % neutral or does not
apply
99 % agree
0 % disagree
1 % neutral or does not
apply
Off-Campus Student Job Seeker Survey Instrument
Survey results (2005)
1400 surveys were emailed after an approx. 10% bounce rate
160 surveys were returned or a 11% response rate
Survey results (2010)
2070 surveys were emailed after a 24% bounce rate
119 surveys were returned or a 6% response rate
Core Competency highlights of Off-campus Job Seekers
compared to the observations of Off Campus Employers 2010
Statement (paraphrase)
Students are (I am) skilled at
composing written job materials
Students can (I can) respond
appropriately to verbal and non-
Student self-rating
70%agree
3% disagree
27% neutral or does not apply
65% agree
3 % disagree
25
Employer rating of students
59 % agree
3 % disagree
38 % neutral or does not apply
79 % agree
1 % disagree
verbal messages
Students (I can) accurately self
assess their knowledge, skills and
abilities
Students are (I am) dependable,
reliable and accountable
32 % neutral or does not apply
83% agree
5 % disagree
12 % neutral or does not apply
89 % agree
4 % disagree
7 % neutral or does not apply
Students (I) understand the
89 % agree
importance of meeting deadlines
0 % disagree
and completing tasks
11 % neutral or does not apply
Students (I) understand that taking 87 % agree
feedback is important for success
0 % disagree
13 % neutral or does not apply
Students (I) understand the
92 % agree
importance of maintaining a
3 % disagree
professional attitude
5 % neutral or does not apply
Students (I can) organize ideas and 66 % agree
communicate appropriately to the
5 % disagree
situation
29% neutral or does not apply
20 % neutral or does not apply
64 % agree
3 % disagree
33 % neutral or does not apply
66% agree
4 % disagree
30 % neutral or does not apply
61% agree
5 % disagree
34 % neutral or does not apply
61 % agree
2 % disagree
37 % neutral or does not apply
68 % agree
3 % disagree
29 % neutral or does not apply
75 % agree
2 % disagree
23 % neutral or does not apply
2146 Employers were surveyed, with 110 responses or a 5% response rate. Where an employer or
student did not respond to a question, that was tabulated as neutral / does not apply. Overall student
self ratings were lower than they were in 2005, but employer rating of students were slightly higher
overall.
Core Competency highlights of Off-campus Job Seekers 2005
Statement (paraphrase)
Students are skilled at composing
written job materials
Student self-rating
85 % agree
4 % disagree
13 % neutral or does not apply
Students can respond appropriately 78 % agree
to verbal and non-verbal messages 6 % disagree
17 % neutral or does not apply
Students accurately self assess
79 % agree
their knowledge, skills and
4 % disagree
abilities
17 % neutral or does not apply
Students are dependable, reliable
97 % agree
and accountable
1 % disagree
1 % neutral or does not apply
Students understand the
96 % agree
importance of meeting deadlines
1 % disagree
and completing tasks
3 % neutral or does not apply
Students understand that taking
96 % agree
feedback is important for success
2 % disagree
3 % neutral or does not apply
26
Employer rating of students
55 % agree
2 % disagree
40 % neutral or does not apply
68 % agree
22 % disagree
9 % neutral or does not apply
57 % agree
0 % disagree
39 % neutral or does not apply
51%-64% agree
2 % disagree
38 % neutral or does not apply
65% agree
2 % disagree
29 % neutral or does not apply
52 % agree
0 % disagree
44 % neutral or does not apply
Students understand the
importance of maintaining a
professional attitude
Students organize ideas and
communicate appropriately to the
situation
97 % agree
3 % disagree
1 % neutral or does not apply
80 % agree
5 % disagree
15% neutral or does not apply
63 % agree
0 % disagree
31 % neutral or does not apply
62 % agree
0 % disagree
31 % neutral or does not apply
Off-Campus Employer Survey Instrument
Survey results (2005)
836 surveys were emailed after an approx. 20% bounce rate.
60 surveys were returned or 7 % response rate (Refer to Attachment E)
Survey results (2010)
2400 surveys were emailed after an approx. 30% bounce rate
110 surveys were returned or a 5% response rate
Interesting highlights of services areas
Employers overwhelming felt that the staff was courteous, knowledgeable and responsive 86-89%,
and only 1% indicated that they did not feel the web site was easy to use. Only 11% were unhappy
with the quantity of applicants and 15% were dissatisfied with the quality of the applicants.
Students rated staff as courteous, knowledgeable and responsive to students (95-97%).
97% felt that their paperwork was handled in a timely manner
74-75% felt that communications with the Student Employment Center regarding their hiring
paperwork were clear and understandable, and that problems were handled in a timely manner (22%24% were neutral or did not respond)
Only 3% indicated that they did not find the web site easy to use
50% indicated that they also needed to work off campus in addition to their on campus job
50% indicated that they were aware that the Student Employment Center also offered unpaid
internships and volunteer opportunities (this is an area where we can use some improvement).
56% indicated that they were aware that the Student Employment Center offered assistance with
resume writing and interviewing skills opportunities (this is an area where we can use some
improvement).
27
90-93 % of on-campus job seekers (students) felt the staff was courteous, responsive and
knowledgeable, and none disagreed, with 7-10% neutral, felt it did not apply, or did not respond. 7477% of off campus job seekers (students) felt the staff was courteous, responsive and knowledgeable,
5-6% disagreed and the remainder was neutral, felt it did not apply, or did not respond. This disparity
may be attributed to the amount of contact the staff has with on campus job applicants and hires as
opposed to the amount of contact with off campus job seekers. Due to the new on-line paradigm,
many students never interact directly with SEC staff, but register, and use the job resources completely
on line. This may reflect the disparity in the results over the past 5 years.
69% felt the web site was easy to use, 15% disagreed and the rest were neutral, felt it did not apply, or
did not respond.
50-52% were pleased with the number and variety of job announcements, 19-24% disagreed (this is
interesting as the vast majority of students using the board for the first time in the SEC are very
pleased with the number and diversity of job announcements particularly as it compares to Santa Cruz
Jobs dot com, Craig’s list or UCSC if they are co-enrolled.
In 2005 An overwhelming number felt that staff were courteous, knowledgeable and responsive to
students (83-85%- 2005), 10-15% - were neutral or felt that this did not apply to them, and less than
1% to 1% did not feel that was true.
Survey Evaluations
As a result of the surveys, various programmatic strengths and weaknesses have been identified.
These responses and survey comments have generated the following programmatic information and
recommendations
Program Strengths indicated by survey instruments
•
Excellent staff
•
Good systems in place to process on-campus employment paperwork
Program Weaknesses indicated by survey instruments
•
Lack of knowledge on the part of students regarding extensive volunteer and unpaid
internship listings
•
Lack of knowledge on the part of students regarding staff assistance and workshops on
resume writing and interviewing skills
28
•
There is a disparity between the students perceptions of their job search and on the job
behavior and employer perceptions
Program Recommendations taken from survey instruments
•
Better advertisement of volunteer opportunities and unpaid internships
•
Better advertisement regarding staff assistance and workshops on resume writing and
interviewing skills
New Survey Results 2010
Two additional surveys were done in 2010. One was services oriented and was conducted by one of
our student employees who canvassed 50 students on campus during November and December, and
one survey addressing a student learning outcome was emailed to all students and graduates currently
accessing the on-line job board.
2010 Services Survey
50 respondents
Are you aware that there is a Student Employment Center at Cabrillo?
Yes 56%
No
24%
If No, but I may now that I know there is such an office
20%
Have you ever used the services in Student Employment?
Yes: 34% No, but I plan to:
38% No, I don’t plan to:
Yes responses detailed:
Job Board
32%
Job Search Workshops
0%
Resume help
22%
Computers for Job Search
30%
Phone for Job Search
4%
Fax for Job Search
0%
On campus hiring paperwork 10%
How do you find out about services on campus?
Friends
44%
Faculty or staff
30%
Other service area referral
20%
Schedule or Catalog
36%
Campus paper
0%
Web Site
82%
29
28%
Banners or Signs
30%
Two main points gleaned from these survey responses were that our best marketing tool is the campus
web site, and that more marketing is needed for students to have knowledge of our workshop
offerings.
2010 Learning Outcome Survey
A new survey was conducted in Fall 2010 to assess an achievable Student Learning Outcome.
This outcome was:
Students will be able to locate and appropriately apply for job openings.
Assessment Analysis
This survey was sent by email to 1841 students who had a current registration to use our on-line
student job board. There were 202 responses within a two week time period. This represents an 11%
response rate. Of those who replies, 87% indicated that they had accessed our services within the
past year, however only 52.7% felt comfortable with their personal ability to locate and apply for job
listings, 31.8% felt somewhat competent, and 10.9% did not feel comfortable with their skills in this
area.
Next Steps
Providing additional resources to students who need assistance is problematic due to additional staff
cuts made to this department in 2009 and 2012, which resulted in limited office hours. Links to web
sites which offer employment advice are regularly reviewed and added to our web site and a
handout targeting ways to effectively use the job board and apply for employment will also be
developed. Students who sign up to use the job board in the office are offered tutorials in job board
use and are offered assistance with resume writing. Instruction in this area may also be part of
Career Technical Education and Communications courses. Additional services will require the
restoration of staff funding to allow for increased service provision.
On an ongoing basis, the Student Employment Center provides the following services to assist
students in achieving this goal,
• Handouts and individualized assistance with Resume Writing
• An on line Job Board with listings of current on and off campus job opportunities
• Assistance to students in the use of on-line job search activities
• Assistance with Resume Writing and Interviewing Skills
• Assistance to employers on writing and posting job listings
• Coordination with occupational program areas in both employer advisory committees
and dissemination of pertinent job listings
•
Timeline for Implementation
Continuous updating of computer resources as they become available. Handout will be developed in
Spring 2013.
30
Student Employment Survey responses, Fall 2010
Have you used the Cabrillo Student On-Line Job Board within the past year?
Answer Options
Yes
No
Response
Percent
Response
Count
87.6%
12.4%
177
25
answered question
skipped question
202
1
Do you feel you are able to locate and appropriately apply for job openings?
Answer Options
Yes
Somewhat
No
Response
Percent
Response
Count
57.2%
31.8%
10.9%
115
64
22
answered question
skipped question
201
2
Did you know that the Student Employment Center offers workshops on Resume
Writing and Interviewing Skills?
Answer Options
Yes
No
Response
Percent
Response
Count
43.3%
56.7%
88
115
answered question
skipped question
203
0
Have you attended one of these workshops?
Answer Options
Response
Percent
Response
Count
Yes
No
No, but I plan to
2.0%
79.6%
18.4%
4
160
37
answered question
skipped question
Have you requested individualized assistance from Student Employment with
Resume Writing or Job Search Strategies?
31
201
2
Answer Options
Response
Percent
Response
Count
Yes
No
No, but plan to
9.4%
79.8%
10.8%
19
162
22
answered question
skipped question
203
0
Did you know that there are down-loadable handouts on Resume Writing and
Interviewing Skills on the web site?
Answer Options
Yes, this assistance was valuable.
Yes, this assistance was somewhat valuable.
Yes, this assistance was not valuable.
No, I did not know about the handouts.
Response
Percent
Response
Count
7.9%
7.4%
1.5%
83.2%
16
15
3
168
answered question
skipped question
202
1
Have you received assistance or information from staff as to how to use the On Line
Job Board?
Answer Options
Yes, this assistance was valuable.
Yes, this assistance was somewhat valuable.
Yes, this assistance was not valuable.
No, I did not know about the handouts.
Response
Percent
Response
Count
35.3%
11.4%
2.0%
51.2%
71
23
4
103
answered question
skipped question
201
2
When is the most convenient time for you to attend workshops?
Answer Options
8am to 10am
10am to 2pm
2pm to 4pm
Response
Percent
Response
Count
17.3%
25.1%
57.6%
33
48
110
answered question
skipped question
32
191
12
Have you ever been hired for a job that was listed on the Student Employment
website?
Answer Options
Yes, On campus job
Yes, Off campus job
No
Response
Percent
Response
Count
10.3%
31.0%
58.6%
21
63
119
answered question
skipped question
203
0
Student Employment Center Survey, Fall 2010
Open-Ended Written Comments by Topic
What additional assistance would you like to see offered by the
Student Employment Center?
Response
Count
Answer Options
59
answered question
skipped question
59
144
Accolades
• Doing a fine job.
•
Everyone has been very helpful.
•
I am very very grateful to have been employed as a student employee. I enjoy the job
and the people I work with immensely. Thank you Cabrillo for your student
employment program!
•
I can't think of anything else at the moment.
•
I got a regular job in Jan 2010 that I'm still at!!! So grateful for this service! I've also
done lots of one-time gigs from this site too.
•
I got my current job of 8 months from your website, thanks.
•
I think the people at the Student Employment Center are probably doing a fine job, but
unfortunately I unknowingly set up my classes that don't allow time for a job. Next
semester I won't be so absent minded.
•
I think the Student Employment Center does a great job. Since this is my last year in
my program I will be attending a resume writing and interview workshop.
•
It had been a very helpful service thanks of this service I have job today.
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•
Not so much what I'd like to see offered BY the office, but FOR the office. What a
helpful and knowledgeable staff, but just one person doing it all? When money allows,
that would be the first thing I'd boost is staff and budget for the employment office
because life is impossible for people without jobs!! Isn't that the ultimate goal for most
of us here? This is a crucial program and more resources for it would I'm sure help all
involved. Thank you.
•
Only moral support really, it took me a while to find a job and I was very discouraged
because of it. Other than that, your board helped me locate my current job, so thank
you for that!
•
The Student Employment site has been very helpful to me. I have found a few good
jobs through the site and I appreciate being able to use it very much... It seems I'm on
the hunt again and find myself relying on the site again. This website has proven
extremely useful to me.... Thank you Cabrillo. Mary B.
•
They are doing a great job, probably we need to get more information.
Communication/Follow-up
•
Better info.
•
Tell us if the job applications we sent went through and were received by the person
who is hiring.
•
Too confusing.
Job Board/Website
•
I can't think of any improvements that could be made other than possibly making the
job board website more user friendly, even that is not too big of a deal. I love the job
board and appreciate the huge help it was to me in my time of need. Thank you!
•
A better organized site
•
I would like: something written in the page where people post jobs asking them to
please reply yes/no to those who responded to their job post. These people take their
time posting, and those looking for a job take time replying, so it would be wonderful
and respectful if those looking for a job and replying to the job post get an answer.
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•
I'm not sure, but the student job board is helpful and it’s a great tool for finding jobs,
but every time I call a person for a job they either never return my phone calls or they
are not interested. I have never found a successful job on the board site :( and it can
be frustrating considering the fact that there are a lot of jobs available on the job
board. more reliable source would be nice thank you.
•
Maybe a filter for the most offering jobs...like jobs that tend to hire most always for
seasonal, or p/t, or the quick cash...but it's got good categories already.
•
Most of these jobs are waaaay too technical and want waaaay to much experience
and or education to be considered. And even if you meet all said criteria the pay most
of the time not to be worth the job. I have done plenty of "quick cash" jobs and it’s all
right for exactly that "quick cash" but not much else. Maybe it’s just the economy.
•
Only better tech support for not being able to log in to the Job Board.
•
Post jobs asap.
•
Sometimes job descriptions are not in the postings. I don't understand this. Please
always have employers include a job description as well as a job title. Thanks.
•
There is no capability for students to log complaints regarding employers on the
website. This could offer valuable insight into employers who are misusing the
employment board or violating the rights of students seeking employment with private
employers.
•
To de-list positions that have been filled.
•
Updated jobs only!
Miscellaneous
•
Any
•
Don't know
•
monsherrie83@hotmail.com
•
More time to go into the student employment.
•
Most of the [survey] questions do not give the option of say "just" NO, for instance
questions 6 and 7. because it is the possibility that I knew about the handouts but I
did not pursued assistance. sincerely Carlos.
•
No key word required.
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•
None.
•
pirateninga@comcast.net
•
?
Problems Finding a Job
•
Actual jobs would be nice.
•
Cabrillo College should have a job placement jobs. I graduate almost two years as a
MA and PHELEBOTOMIST, AND looking a job I did not find a job. My suggestion is
college should place the students.
•
Interviews on campus, and more jobs on campus available to students.
•
I've never appropriated an interview for any of the jobs I've applied for.
Promotion of Services
•
Increased awareness.
•
Make information available by using flyers.
•
More advertising through the college flyer because many students don't know about
this service. I appreciate very much for this service because of this service I have a
job right know...
Service Suggestions
•
Career counseling?
•
Career planning help.
•
Does everything it can realistically accomplish maybe connections with internships
kara.matteis@gmail.com
•
Have Job Fairs where employers can sit at a table and take applications and answer
questions. Also connections to new small businesses who will be hiring, perhaps a
web list.
•
How to write a resume with job experience which I can no longer use due to a major
surgery and lost of physical strength to get the job done within standardized time limit
industrial safety standards etc.....
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•
I would like to see programs to hook students up with real live people in the field in
which we would like to work in order to get advice from a person, not a website. A
note: everyone was very helpful and patient as I used the website in the employment
office. I still haven't found a job.
•
I would suggest more community resources as well.
•
It’s kind of funny that I graduated from Cabrillo and when applying for a job at Cabrillo
I get no response. I would assume that the place were I graduated from would give me
a chance. That was my only concern about Cabrillo's Employment Center.
•
Needs to be more responsive to student needs. I went in one time to find out how to
get a job and the only thing they told me was to look on the website. Not very helpful
or responsive.
•
Telling students how to get jobs on campus that need certain requirements that they
do not know how to obtain. For example I did not know how to get certain on-campus
jobs that needed me to be financially assisted or something like that.
•
Unemployment assistance with items like food stamps or budget planning.
•
Would like to be sent new job openings to my e-mail.
Workshops
•
If the workshops could be after 5 pm, since am done working at 5 pm.
•
More workshops! Perhaps at a more suitable hour. Many full-time students like myself
have a hard time attending these workshops without ditching class. It's really terrific
that these workshops are offered in the first place, but the timing falls right smack
between other important classes that a full-time student is likely attending (ex: cs, engr
classes). Solution: we have two options. (1) Offer workshops after 5pm. (2) offer
workshops on Fridays since a large majority have few if any classes on Fridays.
These are just suggestions. Let it be crystal clear that we appreciate all the help you're
already providing us and a lot of us would not be where we are without you! - Cabrillo
Student
Survey Evaluation
37
This survey will need to be repeated to chart any trends. The students who were aware of our services
and workshops seemed to be happy with the, but too many were not aware that we offered these
services to support them on the job search. The best way to get the word out to student regarding our
services seems to be the College web site.
Multi-Year Goals and Objectives from 2005 Program Review
Note: All Student Employment Center Goals and Objectives relate to the College Master Plan, Goal
One (Student Success): Enable students’ attainment of their educational goals, including degrees and
certificates, transfer, job placement and advancement, basic skills and lifelong learning.
The Student Employment Staff want students to know that they are our top priority, by implementing
the following goals:
Goal 1: Implement changes to our web site to make it more user friendly for students.
Objective 1.1: Hire Student Assistant(s) skilled in web design to re-design main web site under
direction of Coordinator.\
Status: Complete. Student Employment Web site completely redesigned. New provider for web
access to off campus jobs established in 2008.
Objective 1.2: Revise Volunteer Listings and Unpaid Internships web site to make it more user
friendly and if possible, searchable.
Status: Complete. Volunteer listings revised as part of web site redesign. Unable to make searchable
, but now listed by employment categories.
Goal 2: Provide information to faculty on volunteer opportunities and unpaid internships on a regular
basis for dissemination to students
Objective 2.1: Promote resources for volunteer opportunities and unpaid internships through email
and various presentations.
Status: On-going. Faculty is sent copies of new volunteer listings that relate to their program of
study. All communications are via email due to limited staffing
Goal 3: Increase off-campus job announcements and employer diversity through job development
activities.
Objective 3.1: Double attendance at Chamber of Commerce gatherings and related events. Currently
attend 3.
38
Status: Mixed. Attendance was increased until staff was cut in 2009. Currently unable to attend
many events due to staffing limitations. Additional reduction to staff in 2012 makes this objective
currently unattainable.
Objective 3.2: Increase fax contacts and in-person outreach to local area employers by 10% to
encourage them to utilize our services and hire students.
Status: Mixed. More in-person and faxed contacts were made prior to 2008 when the job market
imploded. Staffing reductions have limited the ability to do additional in person contacts since 2009.
Faxed and emailed contacts for job development are implemented wherever possible.
Goal 4: Provide easily understood guidelines for all on-campus paperwork processing, to facilitate
dissemination of accurate and consistent information to students and staff
.
Objective 4.1: Prepare and disseminate handout to students regarding on-campus hiring paperwork
processes, timelines and issues that can hold up paperwork processing. Distribute to students and
supervisors.
Status: Complete. Handout developed and disseminated.
Goal 5: Continue to find ways to support student computer and other technology access to jobs and
on-line employment resources to facilitate student access to employment information.
Objective 5.1: Work with Maintenance and Operations Department to increase or resolve wiring and
power issues to support additional computers.
Status: Partially complete. Center was remodeled in 2007. New configuration allowed for the
installation of several more student computers. Building wiring issues still need to be resolved to
eliminate power outages during the winter months when other offices increase power use for heaters
which blows the circuit breakers. Move to new location in 2012 has mitigated these concerns.
Objective 5.2: Coordinate with Watsonville Center and staff to assure that Watsonville Center
students have access to computers for job search and knowledge of Student Employment Services and
resources.
Status: Ongoing. Staff visits the Watsonville Center once a year to train staff and student employees
in the use of the Student Employment Resources. Watsonville Center staff have also been added to an
email list for jobs located in Watsonville.
Goal 6: Improve front counter service by increasing staffing with student employees during peak
hours.
Objective 6.1: Increase student staffing during peak hours by scheduling during periods of peak usage
(note this changes every semester).
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Status: Complete. Students have been hired to assist in staffing the front counter from 10-2 M-F.
Unfortunately, due to the reduction in permanent contract staff, we now have less staff for the front
counter, rather than previously, but our new office remodel configuration allows students to be served
more effectively and efficiently.
Multi-Year Goals and Objectives 2011
Goal 1: Support continuity of services to students.
Objective 1.1: Write and continually update Center operations and procedures manual.
Status: In progress
Goal 2: Increase student access to opportunities that increase personal awareness and professional
development
Objective 2.1: Explore possibility of offering a Volunteer Opportunities and Unpaid Internship Fair
for Cabrillo students.
Status: Volunteer Fair held in 2011.
m/reports/student employment program review 2012 revised final
40