The SUPC Framework Agreement for Temporary
Agency Staffing Services.
A Buyer’s Guide
Period of Agreement: 9th March 2015 to 8th March 2018 (with an
option to extend up to a further year)
Version 1
March 2015
Strictly Confidential
1
Contents
Scope of Agreement and Lots covered
Lot 1 – Admin and Clerical Roles
Lot 2 – Ancillary Roles
Lot 3 – Corporate Function Roles
Lot 4 – IT Function Roles
Lot 5 – Master Vendor System
Lot 6 – Neutral Vendor System
Lot 7 – Talent Bank System
Supplier Contact Information
Participating Consortia Details
Original Tender Scores
Lot 1
Lot 2
Lot 3
Lot 4
Lot 5
Lot 6
Lot 7
Suppliers Awarded by Lot
Commission Rates
Lot 1
Lot 2
Lot 3
Lot 4
Lot 5
Lot 6
Lot 7
Temp to Perm Rates Lots 1 – 3
Temp to Perm Rates Lots 4-6
Page 3
Page 3
Page 3
Page 3
Page 4
Page 4
Page 4
Page 4
Page 5
Page 5
Page 6
Page 6
Page 6
Page 6
Page 7
Page 7
Page 7
Page 8
Page 9
Page 10 -11
Page 12 -13
Page 14-15
Page 16-17
Page 18
Page 19
Page 20
Page 21
Page 22
2
Scope of Agreement and Lots Covered
This Agreement was awarded in seven Lots covering the following areas:
Lot 1
Administration and Clerical Roles
This lot covers the ‘traditional’ temp roles such as Office Administrator, Receptionist, Data Entry
Clerk, Filing Clerk, most Customer Service roles and most other assistant and typist roles. It has
been expanded to cover roles such as Deanery Assistant, PAs, Librarian and Library Assistant, and
Events Coordinator.
The Suppliers on this lot are primarily National Organisations; the bid was open to SMEs by
allowing pockets of regional coverage; but the responses were limited. There are 8 Suppliers in
this lot most of whom provide a full national coverage.
Lot 2
Ancillary Roles
This lot covers roles that are associated with Hard and Soft FM,
such as Cleaning and Catering roles, Grounds Maintenance,
Porters, Security, FM Roles; along with ‘Trade’ roles such as
Plumber, Carpenter, Plaster, Electricians and Gas Engineers. It has
also been expanded to include Nursery roles and Occupational
Health.
The Suppliers are again the high street National Agencies; there
are six from which to choose.
Lot 3
Corporate Function Staff
This lot covers a wide range of Corporate Professional functions.



Finance – this covers Payroll, Credit Control, Accountancy and Finance Executives. It also
covers a range from Procurement roles from Assistant Buyer up to and including Head
of Procurement.
HR – this covers all HR roles from Admin up to and including Head of HR. It also includes
Training officer/manager roles.
Marketing and Communications, again covers the full range of roles from junior to
senior level.
This lot has eight suppliers from which to choose.
3
Lot 4
IT Functions Staff
The Tender Working Party with others put together an extensive list of
job titles this lot can cover to fulfil. This lot has eight suppliers and
include some specialist IT Recruitment Organisations, along with a
couple of high street national agencies.
Lot 5
Master Vendor System
This Lot is the Master Vendor System. There are four suppliers to choose from. The Master Vendor
works as One Stop Shop for all the recruitment requirements of the Institution. These are
organisations which directly search, register and employ all the agency workers.
Lot 6
Neutral Vendor System
This Lot is the Neutral Vendor System. There are three suppliers to choose from. The Neutral
Vendor System works in two ways. Institutions can appoint them as a One Stop Shop for all their
recruitment needs and the agencies will fulfil all the roles from their various recruitment partners
and suppliers.
Alternatively, the institution can appoint the Neutral Vendor and have them maintain the current
relationships with some or all incumbent suppliers and have any remaining requirements fulfilled
by the Neutral Vendor as and when required.
Lot 7
Talent Bank System
This is a system that can be deployed by the agency for the
Institution to recruit for temp roles from the Student Body, the
Alumni and the local community as appropriate. It allows various
specifications such as running the system internally, allowing the
agency to run it externally, the ability to pay the temporary
workers directly or paying the temps via the agency. Many have
inbuilt systems to track the number of hours worked and to keep
track of the required right to work documents or visas for foreign
nationals as appropriate.
4
Supplier General Contact and Contract Management Details
Please note that institution account management details will be included in the suppliers’ own buyer’s
guide.
Supplier
Abatec
Adecco Group
Allen Lane
Blue Arrow
Brook Street
Certes
Computing
De Poel
Experis
Hays Spec Rec
Infinity
Recruitment
Kate+Co
Keystone Emp.
Group
LA International
Manpower UK
Pertemps
Reed Specialist
Search
Consultancy
Steria Group
Main Contact
Email Address
Office
Telephone
Number
01934 635025
Mobile
Telephone
Number
Natasha Ogden
Natasha.ogden@abatec.co.uk
Andy Thomas
Peter Hounsham
andythomas@allenlane.co.uk
Peter.hounsham@bluearrow.co.u
k
Supc.group@brookstreet.co.uk
Simon.churan@certes.co.uk
020 3031 9624
01582 692692
07769 588 377
07880 527558
01727 848 292
01675 468922
07515 325049
Jtully@depoel.co.uk
Daniel.masters@manpowergroup
.co.uk
Victoria.snellgrove@hays.com
01565 682020
0203 122 0200
01594 888682
07894561479
Sarah Grace
Debbie Ruff
Carl.wale@infinitypartnership.co
m
sarah@kateandco.com
Debbie.ruff@keystone-jobs.com
0121 705 0077
0203 384 6496
07818793658
David Barnes
Honey Pearce
Peter Dixon
Clare McCarthy
Jackie Lang
tenders@lainternational.com
Honey.pearce@manpower.co.uk
Peter.dixon@pertemps.co.uk
Rsr.bids@reedglobal.com
Jackie.lang@search.co.uk
01782 203040
01895 205200
01676 525221
0207 6325763
0151 229 5566
Karen Alexander
Karen.alexander@steria.co.uk
0161 216 3412
Rob McSherry
Simon Churan
Joe Tully
Daniel Mastesr
Victoria
Snellgrove
Carl wale
07843 516036
07710169904
07515 324658
07702337583
07712880310
07733 361557
Participating Consortia Contact Details
Consortium
Contact Name
Email Address
Telephone
Number
SUPC
NEUPC
NWUPC
APUC
Jayne Davis
Jonathan Turton
Ian Ross
Anne Martin
Jayne.davis@reading.ac.uk
J.P.Turton@leeds.ac.uk
Ian.ross@manchester.ac.uk
annemartin@apuc.scot.ac.uk
0118 935 7081
0113 344 3954
0161 234 8004
0141 331 3018
This contract is managed by SUPC on behalf of the participating regional purchasing consortia.
5
Overview Lot 1 – Admin and Clerical Staff
Tender Evaluation Scores per Supplier
Supplier - LOT 1
Blue Arrow
Adecco
Brook Street
Manpower
Search Consultancy
Hays
Pertemps
Reed
SALES
SUPPORT
QUALITY
TECHNICAL
PRICE SCORE FINAL
SCORE %
SCORE %
SCORE %
%
SCORE %
15.0
13.9
9.5
59.46
97.9
14.4
13.9
10.0
57.26
95.6
11.9
13.4
9.5
60.00
94.8
13.1
13.4
10.0
56.46
93.0
9.4
12.3
9.5
59.88
91.1
13.8
13.4
10.0
53.88
91.0
10.0
12.3
9.5
58.19
90.0
10.0
12.3
8.5
58.79
89.6
Overview Lot 2 – Ancillary Staff
Tender Evaluation Scores per Supplier
Supplier - LOT 2
Blue Arrow
Adecco
Manpower
Reed
Pertemps
Hays
SALES
SUPPORT
QUALITY
TECHNICAL
PRICE SCORE FINAL
SCORE %
SCORE %
SCORE %
%
SCORE %
15.0
13.9
9.5
60.00
98.4
14.4
13.9
10.0
58.68
97.0
13.1
13.4
10.0
57.41
93.9
11.3
12.3
10.0
58.91
92.5
10.0
12.3
9.5
58.91
90.7
13.8
13.4
10.0
52.10
89.2
Overview Lot 3 – Corporate Functions Lot
Tender Evaluation Scores per Supplier
Supplier - LOT 3
Adecco
Manpower
Hays
Steria Group
Reed
Pertemps
Kate+Co
Allen Lane
SALES
SUPPORT
QUALITY
TECHNICAL
PRICE SCORE FINAL
SCORE %
SCORE %
SCORE %
%
SCORE %
24.0
27.9
6.9
32.09
90.8
21.9
26.8
9.4
32.28
90.3
22.9
26.8
7.5
31.93
89.1
21.9
24.6
5.0
34.15
85.7
18.8
24.6
8.1
33.55
85.1
16.7
24.6
8.1
33.32
82.8
16.7
25.7
5.0
31.31
78.7
19.8
21.4
6.9
29.04
77.1
6
Overview Lot 4 – IT Functions Lot
Tender Evaluation Scores per Supplier
Supplier - LOT 4
Adecco
Certes Computing
Hays
LA International
Steria Group
Experis
Abatec
Reed
SALES
SUPPORT
QUALITY
TECHNICAL
PRICE SCORE FINAL
SCORE %
SCORE %
SCORE %
%
SCORE %
24.0
27.9
7.5
32.36
91.7
21.9
26.8
8.1
33.53
90.3
22.9
26.8
6.9
32.18
88.8
17.7
26.8
7.5
34.24
86.2
21.9
24.6
5.0
34.54
86.1
20.8
24.6
8.1
32.26
85.9
18.8
25.7
7.5
32.83
84.8
18.8
24.6
7.5
33.64
84.5
Overview Lot 5 – Master Vendor System
Tender Evaluation Scores per Supplier
Supplier - LOT 5
Adecco
Manpower
Hays
Steria Group
SALES
SUPPORT
QUALITY
TECHNICAL
PRICE SCORE FINAL
SCORE %
SCORE %
SCORE %
%
SCORE %
24.0
23.2
17.2
24.73
89.1
21.9
22.3
19.5
24.05
87.8
22.9
22.3
18.8
22.62
86.6
21.9
20.5
18.8
25.00
86.2
Overview Lot 6 – Neutral Vendor System
Tender Evaluation Scores per Supplier
Supplier - LOT 6
Infinity Recruitment
de Poel
Steria Group
SALES
SUPPORT
QUALITY
TECHNICAL
PRICE SCORE FINAL
SCORE %
SCORE %
SCORE %
%
SCORE %
22.9
23.2
23.4
24.21
93.8
25.0
18.8
22.7
24.32
90.7
21.9
20.5
21.9
25.00
89.3
7
Overview Lot 7 – Talent Bank system
Tender Evaluation Scores per Supplier
Supplier - LOT 7
de Poel
Adecco
Keystone Emp
Hays
SALES
SUPPORT
QUALITY
TECHNICAL
PRICE SCORE FINAL
SCORE %
SCORE %
SCORE %
%
SCORE %
25.0
18.8
22.7
25.00
91.4
24.0
23.2
17.2
24.40
88.8
20.8
19.6
23.4
23.72
87.6
22.9
22.3
21.1
21.05
87.4
8
Suppliers Awarded by Lot
Temporary Agency
Staffing Services
Lot 1 - Admin and
Clerical
Lot 2 - Ancillary
• Blue Arrow
•Blue Arrow
• Adecco Group
• Adecco Group
• Brook Street
• Manpower
• Search
Consultancy
• Hays Spec. Rec
• Pertemps
• Reed Spec .
Rec.
• Manpower
• Reed Spec. Rec.
• Pertemps
• Hays Spec. Rec
Lot 3 - Corporate
Functions
Lot 4 - IT
Functions
Lot 5 - Master
Vendor System
Lot 6 - Neutral
Vendor System
Lot 7 - Talent
Bank System
•Adecco Group
•Adecco Group
•Infinity
Recruitment
•de Peol
•Hays Spec. Rec.
•Certes
Computing
•Manpower
•Hays Spec. Rec.
•de Poel
•Adecco Group
•Steria Group
•Hays Spec .Rec.
•Steria Group
•Steria Group
•Keystone Group
•Reed Spec. Rec.
•LA Intenational
•Pertemps
•Steria Group
•Kate+Co
•Experis
•Allen Lane
•Reed Spec. Rec.
•Adecco Group
•Manpower
•Abatec
9
•Hays Spec. Rec.
COMMISSION RATES AND STRUCTURES
LOT 1
SUPPLIER
Indicative Pay Rate
to Worker (hourly)
WTR %
BLUE ARROW EMP NI%
COMM
WTR %
ADECCO
EMP NI%
GROUP
COMM
WTR %
BROOK
EMP NI%
STREET
COMM
WTR %
MANPOWER EMP NI%
COMM
WTR %
SEARCH
EMP NI%
CONSULTANCY COMM
WTR %
EMP NI%
HAYS
COMM
£8.00
£12.00
£15.00
£20.00
£25.00
£30.00
12.07%
6.53%
£0.88
12.07%
8.48%
£0.99
12.07%
7.44%
£0.78
12.07%
9.00%
£0.75
13.70%
12.80%
£1.14
12.07%
13.80%
£1.95
12.07%
8.95%
£0.88
12.07%
8.48%
£0.99
12.07%
9.56%
£0.78
12.07%
10.00%
£0.75
13.70%
12.80%
£1.71
12.07%
13.80%
£1.95
12.07%
9.92%
£0.88
12.07%
9.54%
£0.99
12.07%
10.41%
£0.78
12.07%
11.00%
£0.75
13.86%
13.80%
£2.16
12.07%
13.80%
£1.95
12.07%
10.89%
£1.03
12.07%
10.44%
£2.40
12.07%
11.25%
£0.78
12.07%
12.00%
£2.00
13.86%
13.80%
£2.88
12.07%
13.80%
£3.95
12.07%
11.47%
£1.03
12.07%
10.44%
£2.40
12.07%
11.76%
£0.78
12.07%
13.00%
£2.00
13.86%
13.80%
£3.60
12.07%
13.80%
£3.95
12.07%
11.86%
£1.03
12.07%
10.44%
£2.40
12.07%
12.10%
£0.78
12.07%
13.00%
£2.00
13.86%
13.80%
£4.32
12.07%
13.80%
£3.95
10
SUPPLIER
PERTEMPS
REED
Indicative Pay Rate
to Worker (hourly)
WTR %
EMP NI%
COMM
WTR %
EMP NI%
COMM
£8.00
£12.00
£15.00
£20.00
£25.00
£30.00
12.07%
9.00%
£0.75
12.07%
13.80%
£1.10
12.07%
10.00%
£0.75
12.07%
13.80%
£1.10
12.07%
11.00%
£0.75
12.07%
13.80%
£1.10
12.07%
12.00%
£2.00
12.07%
13.80%
£1.25
12.07%
13.00%
£2.00
12.07%
13.80%
£1.25
12.07%
13.00%
£2.00
12.07%
13.80%
£1.25
Notes on the Table
 The hourly rate figures are the rates of pay that agency worker will receive. WTR, EMP NI and Commission are paid
in addition to this figure.
 Suppliers calculate the rates for WTR and EMP NI differently, so you should take this into account when completing
a further competition.
 The suppliers highlighted in grey are those which would normally pay these agency workers on a ‘Daily Rate’. In this
instance, the WTR and EMP NI is paid by the temp agency workers as part of their Limited Company costs. If an
agency worker in the shaded price area is not on a daily rate, the indicative costs shown will apply.
 For Daily Rate agency staff, the commission is equivalent to : Hourly Commission x 7.5 = Daily Rate Commission
 Suppliers offering daily rate temp agency workers are Hays.
11
LOT 2
SUPPLIER
Indicative Pay Rate
to Worker (hourly)
WTR %
BLUE ARROW EMP NI%
COMM
WTR %
ADECCO GROUP EMP NI%
COMM
WTR %
MANPOWER
EMP NI%
COMM
WTR %
REED
EMP NI%
COMM
WTR %
PERTEMPS
EMP NI%
COMM
WTR %
HAYS
EMP NI%
COMM
Notes on the Table
£7.00
£8.00
£10.00
£15.00
£20.00
£30.00
12.07%
5.49%
£0.88
12.07%
8.48%
£0.82
12.07%
7.42%
£1.15
12.07%
13.80%
£1.15
12.07%
8.00%
£0.75
12.07%
13.80%
£2.25
12.07%
6.535
£0.88
12.07%
8.48%
£0.82
12.07%
8.43%
£1.15
12.07%
13.80%
£1.15
12.07%
9.00%
£0.75
12.07%
13.80%
£2.25
12.07%
7.99%
£0.88
12.07%
8.48%
£0.82
12.07%
9.84%
£1.15
12.07%
13.80%
£1.15
12.07%
10.00%
£0.75
12.07%
13.80%
£2.25%
12.07%
9.92%
£1.03
12.07%
9.54%
£1.81
12.07%
11.71%
£2.20
12.07%
13.80%
£1.35
12.07%
11.00%
£1.75
12.07%
13.80%
£4.50
12.07%
10.89%
£1.03
12.07%
10.44%
£1.81
12.07%
12.65%
£2.20
12.07%
13.80%
£1.35
12.07%
12.00%
£1.75
12.07%
13.80%
£4.50
12.07%
11.86%
£1.03
12.07%
10.44%
£1.81
12.07%
13.59%
£2.20
12.07%
13.80%
£1.35
12.07%
13.00%
£1.75
12.07%
13.80%
£4.50
 The hourly rate figures are the rates of pay that agency worker will receive. WTR, EMP NI and Commission are paid
in addition to this figure.
12
 Suppliers calculate the rates for WTR and EMP NI differently, so you should take this into account when completing
a further competition.
 The suppliers highlighted in grey are those which would normally pay these agency workers on a ‘Daily Rate’. In this
instance, the WTR and EMP NI is paid by the temp agency workers as part of their Limited Company costs. If an
agency worker in the shaded price area is not on a daily rate, the indicative costs shown will apply.
 For Daily Rate agency staff, the commission is equivalent to : Hourly Commission x 7.5 = Daily Rate Commission
 Suppliers offering daily rate temp agency workers are Hays.
13
LOT 3
SUPPLIER
Indicative Pay Rate
to Worker (hourly)
WTR %
ADECCO GROUP EMP NI%
COMM
WTR %
MANPOWER
EMP NI%
COMM
WTR %
HAYS
EMP NI%
COMM
WTR %
STERIA GROUP EMP NI%
COMM
WTR %
REED
EMP NI%
COMM
WTR %
PERTEMPS
EMP NI%
COMM
£15.00
£20.00
£30.00
£40.00
£50.00
£60.00
12.07%
13.80%
£3.50
12.07%
11.71%
£3.49
12.07%
13.80%
£3.95
14.54%
13.80%
£5.50
12.07%
13.80%
£2.80
12.07%
11.00%
£2.00
12.07%
13.80%
£3.50
12.07%
12.65%
£3.49
12.07%
13.80%
£3.95
14.54%
13.80%
£5.50
12.07%
13.80%
£2.80
12.07%
12.00%
£2.00
12.07%
13.80%
£3.50
12.07%
13.59%
£3.49
12.07%
13.80%
£3.95
14.54%
13.80%
£5.50
12.07%
13.80%
£2.80
12.07%
13.00%
£2.00
12.07%
13.80%
£6.00
12.07%
14.06%
£5.53
12.07%
13.80%
£5.95
14.54%
13.80%
£9.60
12.07%
13.80%
£3.15
12.07%
13.00%
£4.50
12.07%
13.80%
£6.00
12.07%
14.34%
£5.53
12.07%
13.80%
£5.95
14.54%
13.80%
£9.60
12.07%
13.80%
£3.15
12.07%
13.00%
£4.50
12.07%
13.80%
£6.00
12.07%
14.53%
£5.53
12.07%
13.80%
£5.95
14.54%
13.80%
£9.60
12.07%
13.80%
£3.15
12.07%
13.00%
£4.50
14
LOT 3 CONT...
SUPPLIER
KATE+CO
ALLEN LANE
Indicative Pay Rate
to Worker (hourly)
WTR %
EMP NI%
COMM
WTR %
EMP NI%
COMM
£15.00
£20.00
£30.00
£40.00
£50.00
£60.00
10.75%
12.08%
£4.50
12.07%
13.80%
£8.00
10.75%
12.08%
£4.50
12.07%
13.80%
£8.00
10.75%
12.08%
£4.50
12.07%
13.80%
£8.00
10.75%
12.08%
£7.00
12.07%
13.80%
£10.00
10.75%
12.08%
£7.00
12.07%
13.80%
£10.00
10.75%
12.08%
£7.00
12.07%
13.80%
£10.00
Notes on the Table
 The hourly rate figures are the rates of pay that agency worker will receive. WTR, EMP NI and Commission are paid
in addition to this figure.
 Suppliers calculate the rates for WTR and EMP NI differently, so you should take this into account when completing
a further competition.
 The suppliers highlighted in grey are those which would normally pay these agency workers on a ‘Daily Rate’. In this
instance, the WTR and EMP NI is paid by the temp agency workers as part of their Limited Company costs. If an
agency worker in the shaded price area is not on a daily rate, the indicative costs shown will apply.
 For Daily Rate agency staff, the commission is equivalent to : Hourly Commission x 7.5 = Daily Rate Commission
 Suppliers offering daily rate temp agency workers are Hays, Allen Lane and Kate + Co.
15
LOT 4 – IT FUNCTIONS
SUPPLIER
Indicative Pay Rate
to Worker (hourly)
WTR %
ADECCO GROUP EMP NI%
COMM
WTR %
CERTES
EMP NI%
COMPUTING
COMM
WTR %
HAYS
EMP NI%
COMM
WTR %
LA
EMP NI%
INTERNATIONAL
COMM
WTR %
STERIA GROUP EMP NI%
COMM
WTR %
EXPERIS
EMP NI%
COMM
£15.00
£20.00
£30.00
£40.00
£50.00
£60.00
12.07%
13.80%
£3.25
12.07%
13.80%
£2.45
12.07%
13.80%
£3.95
12.07%
13.80%
£3.25
12.07%
13.80%
£2.45
12.07%
13.80%
£3.95
12.07%
13.80%
£3.225
12.07%
13.80%
£2.45
12.07%
13.80%
£3.95
12.07%
13.80%
£6.50
12.07%
13.80%
£4.45
12.07%
13.80%
£6.25
12.07%
13.80%
£6.50
12.07%
13.80%
£4.45
12.07%
13.80%
£6.25
12.07%
13.80%
£6.50
12.07%
13.80%
£4.45
12.07%
13.80%
£6.25
£1.50
14.54%
13.80%
£1.60
12.07%
11.71%
£3.50
£1.50
14.54%
13.80%
£1.60
12.07%
12.65%
£3.50
£1.50
14.54%
13.80%
£1.60
12.07%
13.59%
£3.50
£3.76
14.54%
13.80%
£3.00
12.07%
14.06%
£6.50
£3.76
14.54%
13.80%
£3.00
12.07%
14.34%
£6.50
£3.76
14.54%
13.80%
£3.00
12.07%
14.53%
£6.50
16
LOT 4 – IT FUNCTIONS – CONT...
SUPPLIER
REED
ABATEC
Indicative Pay Rate
to Worker (hourly)
WTR %
EMP NI%
COMM
WTR %
EMP NI%
COMM
£15.00
£20.00
£30.00
£40.00
£50.00
£60.00
12.07%
13.80%
£2.80
12.07%
13.80%
£3.37
12.07%
13.80%
£2.80
12.07%
13.80%
£3.37
12.07%
13.80%
£2.80
12.07%
13.80%
£3.37
12.07%
13.80%
£3.85
12.07%
13.80%
£5.20
12.07%
13.80%
£3.85
12.07%
13.80%
£5.20
12.07%
13.80%
£3.85
12.07%
13.80%
£5.20
Notes on the Table
 The hourly rate figures are the rates of pay that agency worker will receive. WTR, EMP NI and Commission are paid
in addition to this figure.
 Suppliers calculate the rates for WTR and EMP NI differently, so you should take this into account when completing
a further competition.
 The suppliers highlighted in grey are those which would normally pay these agency workers on a ‘Daily Rate’. In this
instance, the WTR and EMP NI is paid by the temp agency workers as part of their Limited Company costs. If an
agency worker in the shaded price area is not on a daily rate, the indicative costs shown will apply.
 For Daily Rate agency staff, the commission is equivalent to : Hourly Commission x 7.5 = Daily Rate Commission
 Suppliers offering daily rate temp agency workers are Hays, LA International and Experis.
17
LOT 5 – MASTER VENDOR SYSTEM
SUPPLIER
Indicative Pay Rate
to Worker (hourly)
£10.00
£15.00
£20.00
£25.00
£35.00
£45.00
WTR %
12.07%
12.07%
12.07%
12.07%
12.07%
12.07%
ADECCO GROUP EMP NI%
8.48%
9.54%
10.44%
10.44%
10.44%
10.44%
COMM
£0.97
£0.97
£0.97
£2.35
£2.35
£2.35
WTR %
12.07%
12.07%
12.07%
12.07%
12.07%
12.07%
MANPOWER
EMP NI%
9.84%
11.71%
12.65%
13.21%
13.86%
14.21%
COMM
£1.18
£1.18
£1.18
£3.64
£3.64
£3.64
WTR %
12.07%
12.07%
12.07%
12.07%
12.07%
12.07%
HAYS
EMP NI%
13.80%
13.80%
13.80%
13.80%
13.80%
13.80%
COMM
£2.95
£2.95
£2.95
£5.35
£5.35
£5.35
WTR %
14.54%
14.54%
14.54%
14.54%
14.54%
14.54%
STERIA GROUP EMP NI%
13.80%
13.80%
13.80%
13.80%
13.80%
13.80%
COMM
£1.00
£1.00
£1.00
£1.75
£1.75
£1.75
Notes on the Table
 The hourly rate figures are the rates of pay that agency worker will receive. WTR, EMP NI and Commission are paid
in addition to this figure.
 Suppliers calculate the rates for WTR and EMP NI differently, so you should take this into account when completing
a further competition.
 The suppliers highlighted in grey are those which would normally pay these agency workers on a ‘Daily Rate’. In this
instance, the WTR and EMP NI is paid by the temp agency workers as part of their Limited Company costs. If an
agency worker in the shaded price area is not on a daily rate, the indicative costs shown will apply.
 For Daily Rate agency staff, the commission is equivalent to : Hourly Commission x 7.5 = Daily Rate Commission
 Suppliers offering daily rate temp agency workers are Hays.
18
LOT 6 – NEUTRAL VENDOR SYSTEM
SUPPLIER
INFINITY
RECRUITMENT
DE POEL
STERIA GROUP
Indicative Pay Rate
to Worker (hourly)
WTR %
EMP NI%
COMM
WTR %
EMP NI%
COMM
WTR %
EMP NI%
COMM
£10.00
£15.00
£20.00
£25.00
£35.00
£45.00
12.07%
13.80%
£1.55
12.07%
8.74%
£1.80
14.54%
13.80%
£1.20
12.07%
13.80%
£1.55
12.07%
10.47%
£1.80
14.54%
13.80%
£1.20
12.07%
13.80%
£1.55
12.07%
11.29%
£1.80
14.54%
13.80%
£1.20
12.07%
13.80%
£3.50
12.07%
11.78%
£3.00
14.54%
13.80%
£2.10
12.07%
13.80%
£3.50
12.07%
12.36%
£3.00
14.54%
13.80%
£2.10
12.07%
13.80%
£3.50
12.07%
12.69%
£3.00
14.54%
13.80%
£2.10
Notes on the Table
 The hourly rate figures are the rates of pay that agency worker will receive. WTR, EMP NI and Commission are paid
in addition to this figure.
 Suppliers calculate the rates for WTR and EMP NI differently, so you should take this into account when completing
a further competition.
 The suppliers highlighted in grey are those which would normally pay these agency workers on a ‘Daily Rate’. In this
instance, the WTR and EMP NI is paid by the temp agency workers as part of their Limited Company costs. If an
agency worker in the shaded price area is not on a daily rate, the indicative costs shown will apply.
19
LOT 7 – TALENT BANK SYSTEM
SUPPLIER
Indicative Pay Rate
to Worker (hourly)
£8.00
£12.00
£15.00
£20.00
£25.00
£30.00
WTR %
12.07%
12.07%
12.07%
12.07%
12.07%
12.07%
DE POEL
EMP NI%
7.47%
9.59%
10.47%
11.29%
11.78%
12.14%
COMM
£0.60
£0.60
£0.60
£0.60
£0.60
£0.60
WTR %
12.07%
12.07%
12.07%
12.07%
12.07%
12.07%
ADECCO GROUP EMP NI%
8.48%
8.48%
9.54%
10.44%
10.44%
10.44%
COMM
£0.89
£0.89
£0.89
£1.24
£1.24
£1.24
WTR %
12.07%
12.07%
12.07%
12.07%
12.07%
12.07%
KEYSTONE
EMP NI%
13.80%
13.80%
13.80%
13.80%
13.80%
13.80%
EMPLOYMENT
COMM
£0.71
£1.06
£1.33
£1.77
£2.22
£2.66
WTR %
12.07%
12.07%
12.07%
12.07%
12.07%
12.07%
HAYS
EMP NI%
13.80%
13.80%
13.80%
13.80%
13.80%
13.80%
COMM
£2.95
£2.95
£2.95
£5.35
£5.35
£5.35
Notes on the Table
 The hourly rate figures are the rates of pay that agency worker will receive. WTR, EMP NI and Commission are paid
in addition to this figure.
 Suppliers calculate the rates for WTR and EMP NI differently, so you should take this into account when completing
a further competition.
 The suppliers highlighted in grey are those which would normally pay these agency workers on a ‘Daily Rate’. In this
instance, the WTR and EMP NI is paid by the temp agency workers as part of their Limited Company costs. If an
agency worker in the shaded price area is not on a daily rate, the indicative costs shown will apply.
 For Daily Rate agency staff, the commission is equivalent to : Hourly Commission x 7.5 = Daily Rate Commission
 Suppliers offering daily rate temp agency workers are Hays.
20
TEMP TO PERM RATES
Lot 1 – Admin and Clerical Staff
Weeks in Continual
Employment
Blue Arrow
0 to 4 Weeks
4 to 8 Weeks
8 to 13 Weeks
10.00%
7.00%
5.00%
Free of
Charge
Fee applicable as a
Percentage of
Annual Salary
Over 13 Weeks
Adecco
Group
10.00%
5.00%
3.00%
Free of
Charge
Brook
Street
8.00%
6.00%
4.00%
Free of
Charge
Manpower
15.00%
10.00%
7.50%
Free of
Charge
Search
Consultancy
10.00%
8.00%
6.00%
Free of
Charge
Hays
18.00%
15.00%
12.00%
Free of
Charge
Pertemps
25.00%
20.00%
15.00%
Free of
Charge
Reed
12.50%
10.00%
5.00%
Free of
Charge
Lot 2 – Ancillary Staff
Fee applicable as a
Percentage of
Annual Salary
Weeks in Continual
Employment
Blue Arrow
0 to 4 Weeks
4 to 8 Weeks
8 to 13 Weeks
10.00%
7.00%
5.00%
Free of
Charge
Over 13 Weeks
Adecco
Group
10.00%
5.00%
3.00%
Free of
Charge
Manpower
15.00%
10.00%
7.50%
Free of
Charge
Reed
12.50%
10.00%
5.00%
Free of
Charge
Pertemps
25.00%
20.00%
15.00%
Free of
Charge
Hays
18.00%
15.00%
12.00%
Free of
Charge
Lot 3 – Corporate Functions Staff
Weeks in Continual
Employment
Fee applicable as a
Percentage of
Annual Salary
0 to 4 Weeks
4 to 8 Weeks
8 to 13 Weeks
Over 13 Weeks
Adecco
Group
15.00%
12.00%
10.00%
Free of
Charge
Manpower
17.00%
15.00%
12.50%
Free of
Charge
Hays
18.00%
15.00%
12.00%
Free of
Charge
21
Steria
Group
12.00%
10.00%
8.00%
Free of
Charge
Reed
15.00%
10.00%
7.00%
Free of
Charge
Pertemps
25.00%
20.00%
15.00%
Free of
Charge
Kate+Co
16.00%
14.00%
12.00%
Free of
Charge
Allen Lane
25.00%
20.00%
15.00%
Free of
Charge
Lot 4 – IT Function Staff
Weeks in Continual
Employment
Fee applicable as a
Percentage of
Annual Salary
0 to 4 Weeks
4 to 8 Weeks
8 to 13 Weeks
Over 13 Weeks
Adecco
Group
10.00%
8.00%
5.00%
Free of
Charge
Certes
Computing
5.00%
5.00%
5.00%
Free of
Charge
Hays
18.00%
15.00%
12.00%
Free of
Charge
LA
Steria
International Group
10.00%
5.00%
0.00%
Free of
Charge
Lot 5 – Master Vendor System
Weeks in Continual
Employment
Fee applicable as a
Percentage of
Annual Salary
0 to 4 Weeks
4 to 8 Weeks
8 to 13 Weeks
Over 13 Weeks
Adecco
Group
10.00%
5.00%
3.00%
Free of
Charge
Manpower
10.00%
7.50%
5.00%
Free of
Charge
Hays
18.00%
15.00%
12.00%
Free of
Charge
Lot 6 – Neutral Vendor System
Weeks in Continual
Employment
Fee applicable as a
Percentage of
Annual Salary
Infinity
De Poel
Recruitment
0 to 4 Weeks
4 to 8 Weeks
17.00%
15.00%
8 to 13 Weeks
13.00%
Over 13 Weeks
Free of
Charge
8.00%
6.50%
Free of
Charge
Free of
Charge
Steria
Grouip
12.00%
10.00%
8.00%
Free of
Charge
22
Steria Group
12.00%
10.00%
8.00%
Free of
Charge
12.00%
10.00%
8.00%
Free of
Charge
Experis
Limited
15.00%
15.00%
15.00%
Free of
Charge
Reed
15.00%
10.00%
7.00%
Free of
Charge
Abatec
15.00%
10.00%
7.50%
Free of
Charge
Guidance on How to Choose Your Supplier
This Framework Agreement has been tendered in full accordance with the Public Contract Regulations
2006 and the Public Contracts (Amendment) Regulations 2009. Therefore, Institutions do not need to go
through the full procedural steps of these Regulations again when choosing to call off from this
Agreement.
The EU Procurement Directives require that “Call off” orders should be placed by one of the 3 of the
following methods.
There are 3 ways in which you can appoint a supplier according to the framework agreement:
1 - The Direct Award Procedure
If the Member Institution determines that the supplies can be met by the highest scoring supplier in the
lot, and the supplier provides the most economically advantageous solution; and there are no
amendments to the agreement then the Member Institution may place a purchase order in accordance
with the Direct Ordering Procedure as set out in the framework.
2a – Mini-competition – Desktop exercise
If the member institution wishes to use the original scores of the tender, but amend the criteria
weightings to recalculate the score to reflect the local requirements. There is no upper limit by which the
criteria percentages can be amended, but is recommended they are changed by no more than 20% to
obtain meaningful results. The desktop calculator is available on Unibuy and each lot should be used
accordingly.
2b - Mini Competition – Re-opening the Competition
A Mini Competition is used where not all of the terms of the proposed contract are laid down in the
Framework Agreement, by re-opening the competition between the Suppliers that are party to each lot
required the Agreement and capable of performing the proposed contract.
The English National Purchasing Consortium (ENPC) has produced a set of Guidance Notes entitled
“Guidance on undertaking a further/mini competition within an awarded Framework Agreement”. This
guidance is included as Appendix A of this User Guide and it is strongly recommended that you follow this
guidance if you intend to undertake a further/mini competition within this (or any other) Framework
Agreement.
Please liaise with your institutional purchasing manager to ensure that you comply with the EU
procurement regulations. Correct application of the regulations is solely the responsibility of the
institution.
23
Appendix A
Guidance on undertaking a further/mini competition within an awarded Framework
Agreement
When accessing a multiple supplier framework agreement institutions can undertake a further or
mini competition to call off from that agreement. The aim of this guidance is to explain and
simplify the process.
What is a further/mini-competition?
A further/mini competition is a process that you can carry out to place a call-off contract under a
framework agreement where the best value supplier has not been specified. It allows you to
further refine your requirement whilst retaining the benefits offered under the collaborative
agreement.
Benefits of doing a further/mini-competition under a framework agreement:
Speed
Faster and less onerous than a full tender process
No need for a standstill period (1)
No need to assess successful suppliers’ capacity and
capability to provide your requirements using selection
criteria such as financial standing, technical capability,
staffing, health and safety, environmental aspects,
accreditations etc. – work already done by contracting
authority
By providing an EU compliant platform, there is no need to
advertise the requirement
Savings
Additional cost savings possible at the further/minicompetition stage, where pricing is not fixed (or is fixed at
a maximum level)
Consortia Purchasing
Your further/mini-competition will still achieve the
benefits of Consortia purchasing
Multiple opportunities for source of supply provide
increased choice and competition for institutions
Multiple sourcing
Refining Requirements
Your exact requirement can be further refined over and
above the basic contract terms.
Best value
You can simply focus on achieving best value for money for
your specific requirement
24
Terms and Conditions
The terms and conditions of the agreement will have
already been established, so call-offs can just be made in
reference to the agreement and its conditions
Compliance to EU Regulations
By following these guidelines, and any specifics detailed in
the Buyers’ Guide, you will ensure you are adhering to EU
Procurement legislation.
EU Directives:
When awarding call-offs, the full procedural steps of the EU Directives do not need to be applied.
However, the EU Treaty-based principles, including equal treatment, transparency and nondiscrimination do still apply.
Frameworks do not in themselves create any contractual obligations, whereas a call-off does. In
placing a call-off contract with a supplier from a framework, your institution will be making a
commitment to purchase the specified goods/services from that supplier.
IMPORTANT - Effect of the Remedies Directive
The EU Remedies Directive was implemented into The Public Contracts Regulations on 20
December 2009. The new Directive applies to Frameworks commenced on or after 20 December
2009, and any subsequent further/mini-competitions under that Framework.
Key changes
include the requirement that bidders must be notified of the outcome of the further/minicompetition, and that the call-off contract resulting from the further/mini-competition may, if
subject to a legal challenge, result in a financial penalty, curtailment of the contract, or in an
ineffectiveness order. For call-offs above the EU threshold, and for which the new Directive
applies, you could choose to run a voluntary standstill period which would limit the remedies
available if challenged to damages only - ineffectiveness would not apply.
You must not run a further/mini-competition under a framework agreement in order to create
your own framework agreement from which you could run further/mini-competitions for calloffs. However, you may decide to conduct a further/mini competition to select a single supplier
to service all your requirements over a defined period.
25
Further/mini-Competition Process Guidance
1. Prepare your Invitation To Quote (ITQ)
2. Issue your ITQ
3. Evaluate responses and select supplier
4. Award
1. Preparing your ITQ
You cannot change the basic terms or specification set out in a framework agreement,
further/mini-competitions allow you to refine the basic terms of the framework prior to making
a call-off.
For example, areas you can refine include:





Delivery timescales;
Invoicing/payment arrangements;
Associated services, such as installation, maintenance and training;
Quantity;
Functional specification.
Under no circumstances should brand names or brand-specific descriptions of goods be used
(e.g. Hewlett-Packard printer or BiC Biro pen) (2). Descriptions should give reference to the
characteristics and outputs of the product or service. Where no other description is possible, any
reference should be qualified by adding the words ‘or equivalent’.
It is very important to use ‘input’ OR ‘output’ based specification and you should identify one or
the other.
Examples of each are given below:

An ‘Output’ specification will state the intended result e.g. a clean hospital ward. This has
the advantage of leaving the supplier/provider to determine how to execute the
requirement and encourages innovation.

An ‘Input’ specification will specify what materials/products, labour inputs, timings etc.
you must use, e.g. 3 experienced cleaners to use environmentally accredited products to
clean a hospital ward from 6.00am to 8.00am, 7 days a week. This method reduces
freedom to innovate and bring in alternative/better products than those identified in the
ITT.
Using an output based specification enables suppliers to quote for the provision of goods/services
that meet your minimum requirements and does not unnecessarily eliminate a supplier that
cannot supply the exact brand/manufacturer of goods specified. This can also reduce the risk of
unnecessarily over-specifying your requirement.
26
ITQ’s should focus on your actual requirement i.e. the goods/service you require, and not
selection criteria such as supplier experience, technical capability, location, accreditations etc.
(these have all already been evaluated by the Consortium).
The evaluation criteria, and weighting applied to each, must be notified to the suppliers at this
first stage of inviting them to quote. (See point 3 for further details on evaluation criteria.)
2. Issue your ITQ
Issue an ITQ in writing (by E-procurement system, email, fax, or post) to the suppliers capable of
performing the contract.
a) Only if it is clear a supplier cannot meet your requirement can you choose not to issue the
ITQ to that particular provider.
For example, in an Office Equipment agreement only 5 of the 7 suppliers offer a nocommitment option, so if you wanted no-commitment you would
b) Sometimes the framework may be divided into categories or lots, each covering
different supplies or services. In this case, you only need to consult suppliers in the
lot(s) which cover the goods or services required.
For example, an External Print framework has 2 ‘lots’; one covering prestigious work and
one covering tactical work. If you had a prestigious job to issue an ITQ for, you would only
need to issue it to the suppliers on that particular lot, not all the suppliers on the framework.
c) Set a reasonable timeframe for responses, that reflects the complexity of the requirement.
d) Maintain confidentiality until after the closing date.
Please note:
You cannot amend the Terms and Conditions agreed under the Framework.
You cannot issue the ITQ to suppliers not awarded to the Framework.
3. Evaluate responses and select your Supplier
The criteria on which an institution must base an award decision for a further/mini-competition
- either lowest price or MEAT (most economically advantageous tender) - will be detailed in the
Buyers Guide which will be available on GeM.
Using lowest price as the award criteria, only if permitted to do so in the Buyers Guide, you should
assess the suppliers:
1. first on their ability to meet your needs such as meeting the specification of goods/services
required, quantity, delivery etc.
2. and then on price (i.e. if several suppliers could meet your needs, then the call-off should
27
be awarded to the lowest price quoted. If only one could fulfill the requirement, then this
supplier would be awarded the call-off).
Using MEAT as the award criteria, you need to assess the supplier responses for both price and
qualitative elements. The criteria that must be used at this stage will be listed in the Buyers Guide.
Note: You can only use award criteria as detailed in the original framework award (and
subsequently included in the Buyers Guide).
You should assess and score each supplier’s response. The supplier with the best overall score
(thereby offering the most economically advantageous tender) should be awarded the contract.
Award criteria weightings as specified in the original tender documents can be amended but
should not be changed substantially (some framework agreements may state the changes that
can be made to the weightings).
4. Award
Once the evaluation stage is completed, the call-off contract can be awarded. All bidders should
be notified of the outcome of the further/mini-competition. Remember, you don’t need to apply
the standstill period to a further/mini-competition(1), but you may still need to debrief
participants afterwards if requested. Where a debriefing is requested, it should be completed
within 15 days of the written request.
If you require any further clarification on the process, please contact a member of your
Consortium using the contact details above.
28
Definitions (general):
Buyers guide - A document produced by the Consortia which provides an overview of the
agreement that has been let and guidance on how institutions can access and use the
agreement.
Call-off contract - The call–off contract is the legally binding contract between the institution
and the framework supplier which defines the goods/services to be provided.
Framework agreement - A framework agreement can be described as ‘a general term for
agreements with providers which set out terms and conditions under which specific
purchases (call-offs) can be made throughout the term of the agreement’.
Further/Mini-competition - Further or mini-competition is the term used to describe one of
the processes for selecting a supplier on a framework agreement to place a call-off contract
with. The terms ‘further’ and ‘mini’ are used interchangeably, and within this document, we
refer to ‘further/mini-competition’.
Standstill period - A mandatory period applied to the end of a contracting process, prior to
contract award.
Thresholds – Financial levels set by the EU which will determine the procurement route that
should be followed.
Definitions (Remedies Directive specific):
Ineffectiveness order - A remedy that could be applied if found to have awarded a call-off
contract in breach of the terms of the Framework.
Voluntary Standstill - A voluntary process an institution may choose to follow for an above EU
threshold call-off, and which reduces the remedies available should a legal challenge be
brought.
(1) You may choose as a default position to apply a voluntary standstill period to a
further/mini-competition of above EU threshold under a Framework Agreement to which the
Remedies Directive applies to reduce the risk of ineffectiveness applying.
(2) You may be in breach of EU regulations if you choose to use a brand name or brand specific
description of goods that restricts competition at ITQ stage. You are advised to use a
functional (output) specification wherever possible.
29