ELCTRONIC COMPONENTS BUYERS GUIDE MARCH 2013 Framework Agreement Ref: NUWPEC/01/2012 NUWPC Framework for the Supply of Electronic Components and service Aids (Lot 1) Valid from 18th February 2013 to 18th February 2015 Onecall Lot Awarded Key Points Contact Details Lot 1 – Electronic Components and Service Aids Free delivery for all products No minimum order quantity 18% Discount Local Account Manager – Carlos Gonzalez Tel: 08447 111 414, Mobile: 07889 829511 E mail: [email protected] Framework Manager - Howard Peart Mobile: 07710 673995 Email: [email protected] Order Process Departments at the University of Warwick who use OPeRA for their ordering (Chemistry, Physics, Life Sciences, Engineering and Warwick Manufacturing Group) may place orders direct to Onecall. Departments not on OPeRA should follow the process below: Register on the Onecall website and make a note of your username and password Call 08447 11 11 55 and speak to the Onecall inbound team, they will ask you for your name, department address, telephone number and email address. If your contact details are already set up on our back office system they will let you have your account number and Customer ID number (CID) for adding to your profile on the website, when you next log in. If you are not already set up, they will set you up on the account with a new Customer ID number over the phone. You will be asked you for your website username, which they will forward to our technical support team and they will set you up with remote pricing. Once enabled they will email you confirmation and after receiving the confirmation, the next time you log in you will see the list price and your contract pricing side by side. Alternative Suppliers Onecall are the University’s approved supplier for electronic components and should be used for all requirements in this area. If however Onecall cannot fulfil an electronic component requirement an alternative supplier may be used.