Fall 2005 Cabrillo College Student Survey &
Comparisons With Fall 2003 and Fall 2001 Survey
(for Accreditation Period of 2000-2006)
DRAFT
Jing Luan, Ph.D.
Judy Cassada, M.P.A.
January, 2006
Brian King, President
Jing Luan, Director
EXECUTIVE SUMMARY
The Planning and Research Office (PRO) is releasing findings from the Cabrillo
College Student Survey conducted in fall 2005. This is one of the most
comprehensive surveys at the college aimed to receive routine feedback from
students on a variety of subject matters, using carefully designed and approved
questions and scales. The survey gauges students’ levels of agreement with key
institutional performance questions, to obtain ratings of satisfaction with and use of
college services, and to solicit comments on how the college can improve. To the
extent possible, the authors compared the findings from this survey to those from
2003 as well as 2001. In this sense, this is a longitudinal survey.
A total of 1,015 surveys were completed by students in 67 randomly selected
classrooms, representing 7.2% of the fall 2005 unduplicated student population of
14,098. In the tables that follow, changes considered statistically significant1 have
been highlighted using shaded cells.
The following highlights in this executive summary are for the purposes of drawing
the readers’ attention to important feedback that may have policy implications or
interest to key stake holders and accreditation self-study teams.
Overall, the respondents continued to be very positive toward Cabrillo College. They
gave high marks to the college environment, curriculum, and support services. Two
hundred and eleven (211) students wrote open-ended comments about their classes
at Cabrillo; 273 wrote comments about services provided at Cabrillo; 101 students
listed additional student services that they would like to see provided at Cabrillo; and
266 students listed classes that they’d like to see offered. All in all, roughly a quarter
of the respondents provided written comments for classes, services and future
offerings.
The following five (5) services out of 25 have been rated the highest2:
1. Library (4.09)
2. Math Learning Center (MLC) (4.01)
3. Disabled Student Services (3.96)
4. Learning Resources Center (3.88) tie
To the extent possible, responses to all survey questions were subjected to statistical
significance testing. For any given question, a z-test for proportions with standard level of
significance of .05 was employed to discern whether or not students’ answers to the 2005
survey differed significantly from the answers given to the same question in the 2003 and
2001 survey. The analysis (text portion of this report) focuses on those findings that are
significant. The following are the highlights from the responses to the questions in the survey.
1
2
The highest possible rating was 5.0.
5. Open Access Computer Lab (3.88) tie
The following five (5) services out of 25 have been rated the lowest:
1. Parking (2.30)
2. Student Government (2.97)
3. Police Protection (3.37)
4. College Bank (3.40)
5. Admissions & Records (3.54)
The following services showed significant improvement from 2003:
1. Registration (2005: 3.61 vs. 2003: 3.48)
2. Bookstore (2005: 3.54 vs. 2003: 3.28)
3. Admissions & Records (2005: 3.54 vs. 2003: 3.39)
It appears that students are using more diverse sources for information, rather than
using 1 or 2 single sources. The following four (4) sources are most popular among
students for their source of information about Cabrillo with “internet” making a great
jump:
• Internet (69.7%)
• Peers, friends and family (60.3%)
• College Catalog (59.0%)
• Cabrillo Counselors (58.8%)
• Course Schedule (50.3%)
What’s worth noting is that back in 2003, the following were most popular:
• College Catalog (81.8%)
• Course Schedule (65.6%)
• Students, friends, and family (61.0%)
• Internet (60.2%).
The traditional class taking mode (the choice of In Person on the survey) dropped
from 88.3% in 2003 to 83.6% in 2005. More prefer to take classes at Watsonville
(from 14.1% in 2003 to 20.0% in 2005). Please note the respondents could mark all
that apply to answer questions of class taking mode (Question 7) and locations to
take classes (Question 8); therefore, an increase in one choice is not implying a
reduction of others.
RESPONDENTS’ DEMOGRAPHICS
Among the 2005 survey respondents, 43.6% were male and 56.4% were female,
which was similar to the college overall distribution of gender in fall 2005: 41.0%
male and 58.8% female. Other demographic statistics of the respondents also were
similar to those of the college’s. For example, 26.8% of the respondents were
Hispanic, 60.5% were White while 25.8% of all students were Hispanic and 61.7%
were White in fall 2005 (Fall 2005 Governing Board Census Report). Age is not
studied here due to the use of age ranges on the survey while the student body
statistic is computed using real age.
SURVEY METHODOLOGY AND LOGISTICS
PRO continued with the in-classroom survey approach by randomly selecting classes
from morning, afternoon, and evening offerings and balanced the count with classes
offered at the main campus, Watsonville Center, and Santa Cruz. The actual
locations at which the survey took place are as follows:
Main Campus
Branciforte Jr. High School
Watsonville Center
In fall 2005, 74.9% of the surveys were administered on Aptos campus; 21.7% in
Watsonville, and the rest 3.4% in Santa Cruz locations. The majority of the classes
surveyed (62.3%) were day classes.
This survey was designed using Bubble Publishing Form Shop and completed surveys
were scanned using Bubble Publishing Scan Shop and Scantron 2500. Analyses were
conducting using SPSS 11 and mrTables 3.1.
The survey results, z-test scores, written comments and the original survey
instrument are attached to this report. They are not necessarily arranged in the
order in which the questions were asked. For Questions 1 and 2, additional tables of
the Mean have been provided. Not all tables have charts.
It should be noted that this version of the release of the survey report contains no
written analysis of the results. To do so would require an enormous amount of time
and may not be of use to the Accreditation Self-study teams since they are looking
for actual data tables and charts. Further, no cross-tabulation has been done, since
the desired cross-tabulations should be coming from the readers/users of the survey
data.
For further analysis and questions, please feel free to contact Jing Luan,
831.477.5656 (jiluan@cabrillo.edu).
A survey of this magnitude cannot be successful without the generous support
from various sectors of the college and the tremendous amount of time and
expertise from those who are involved in administering, analyzing and producing
the report. The authors wish to thank all the faculty members who donated
precious class time for the surveys, all the survey administrators, the college
President Dr. Brian King, Vice President Dr. Renee Kilmer, the Computing
Resources department, and Doug Deaver for his help in securing software and
printing equipment.
HOW TO READ THE CHARTS AND TABLES
For the first time, the fall 2005 survey used mrTables to analyze the answers to the
questions. mrTables is one of the most powerful tools to analyze survey data. Please
note, for this report, no questions have been crosstabulated.
The following graph with numbered callout boxes are useful to help you with reading
the tables provided by mrTables with testing of significance.
4. These are individual
levels or specific
ratings for a given
question.
Question One: level of agreement with statements
(Details and Means)
1. “Base” refers to the
total of all valid
responses.
Base
Strongly Disagree
Survey Year
Base
2001
2003
2005
A
B
C
4514
984
1720
958
100%
100%
100%
100%
83
31
19
15
2%
3%
1%
2%
BC
Q1_20. The buildings, roads,
and lawns at Cabrillo College
are well maintained.
Disagree
319
90
99
61
7%
9%
6%
6%
BC
No Opinion
493
127
165
123
11%
13%
10%
13%
B
Agree
2. This is the
question of the
survey.
Strongly Agree
B
2282
489
852
465
51%
50%
50%
49%
1337
247
585
294
30%
25%
34%
31%
A
A
4.1
4
AC
A
3.99
3.84
Mean
3. For ranking/rating
type of data, Mean
(average) has been
provided.
5. These shaded capital letters
correspond to the years above.
In this instance, “A” means that the
average rating of 4.0 in fall 2005 is
“significantly” higher than the rating
of 3.8 in fall 2001.
List of Contents for Tables and Charts
1. Mean of Question One: level of agreement with statements
about Cabrillo
2. Detailed answers to Question One: level of agreement with
statements about Cabrillo
3. Charts of answers to Question One: level of agreement with
statements about Cabrillo
4. Mean of Question Two: rating of services
5. Detailed answers to Question Two: rating of services
6. Charts of detailed answers to Question Two: rating of services
7. Rating of Question Two by Services by Five Measures: Quality,
Knowledge, Helpfulness, Wait Time and Location
8. Charts of rating of Question Two by Services by Five Measures:
Quality, Knowledge, Helpfulness, Wait Time and Location
9. Educational goals declared by students: top, 2nd and 3rd goals
10. Goal accomplishment: top, 2nd and 3rd goals
11. Charts of goal accomplishment: top, 2nd and 3rd goals
12. Units taken by location
13. Respondents’ demographics
14. Charts of respondents’ demographics
15. Written comments about classes offered at Cabrillo
16. Written comments about services provided
17. Written comments about additional student services desired
18. Written comments about additional classes desired
19. Survey location and time
20. Charts of survey location and time
21. 2005 Cabrillo Student Survey (Climate Survey) Instrument
1
2
9
21
22
31
45
46
81
84
87
90
96
105
113
119
126
129
137
138
139
Question One: level of agreements with statements
(Means)
Q1_1. In my opinion, Cabrillo College offers a variety of general
educational courses to meet my needs and interests.
Overall
2001
A
2003
B
2005
C
4.19
4.24
4.15
4.21
4.16
4.1
4.18
4.2
A
A
3.67
3.69
3.63
3.72
3.78
3.75
3.78
3.77
3.63
3.59
3.63
3.64
3.8
3.8
3.82
3.84
3.86
3.89
3.78
3.99
4.21
4.19
4.24
4.25
4.33
4.27
4.34
4.34
A
A
4.1
4.04
4.1
4.12
3.88
3.98
3.83
3.85
3.09
3.08
3.12
3.1
3.7
3.71
3.7
3.72
3.59
3.47
3.6
3.75
A
AB
3.57
3.5
3.57
3.68
3.84
3.78
3.85
3.92
A
AB
3.25
3.23
3.25
3.3
3.63
3.6
3.64
3.7
4.22
4.18
4.24
4.25
A
A
3.99
3.84
4.1
4
AC
A
4.18
4.14
4.21
4.22
A
A
Mean
B
Q1_2. Courses at Cabrillo are preparing me for my next
career/educational goal.
Q1_3. The availability of student computing facilities meets my needs.
Mean
Mean
B
Q1_4. The learning labs that I have used (writing lab, math lab,
computer lab, etc.) have helped me work towards my educational goals.
Mean
Q1_5. The lab and studio classes that I have taken (Chemistry, Biology,
Art) have helped me work towards my educational goals.
Mean
Q1_6. The classes offered at Cabrillo broaden students' views on
cultural diversity.
Mean
Q1_7. The number of students enrolled in my classes is appropriate.
Mean
B
Q1_8. My instructors are highly skilled teachers and come to classes
well prepared.
Mean
Q1_9. My instructors are willing to talk with me about my questions and
concerns.
Mean
Q1_10. In my experience, my instructors are fair in their grading.
AB
Mean
A
Q1_11. It is essential to have instructors who are from different
ethnic/cultural backgrounds.
Mean
BC
Q1_12. I believe the student government is effective in representing
students.
Mean
Q1_13. Educational activities at Cabrillo reflect an appreciation for
different groups of people, including ethnic and disabled people.
Mean
Q1_14. When I entered Cabrillo, the assessment process was well
explained to me. (Please skip it, if you did not take assessment tests).
Mean
Q1_15. I was advised to take the right classes for my skill levels.
(Please skip item 14., if you did not take assessment tests).
Mean
AB
Q1_16. I believe the instructional staff at Cabrillo is diverse enough to
meet my needs.
Mean
Q1_17. Student activities organized on our campus are sufficient to
meet my needs.
Mean
Q1_18. I believe that Cabrillo makes a sincere effort to attract and keep
students of different ethnic backgrounds.
Mean
A
Q1_19. In general, I have found the Cabrillo campus to be a positive
and supportive educational environment to pursue an education.
Q1_20. The buildings, roads, and lawns at Cabrillo College are well
maintained.
Q1_21. Cabrillo College has a reputation for quality education in Santa
Cruz County.
Mean
Mean
Mean
Shaded areas denote change that is significant at .5 level. Capital letters denote years: A=2001, B=2003, C=2005)
1
Question One: level of agreement with statements
(Details and Means)
Base
Strongly Disagree
Survey Year
Base
2001
2003
2005
A
B
C
4583
991
1724
1004
100%
100%
100%
100%
36
3
20
10
1%
*
1%
1%
199
39
95
38
4%
4%
6%
4%
A
Disagree
Q1_1. In my opinion, Cabrillo
College offers a variety of general
educational courses to meet my
needs and interests.
No Opinion
Agree
Strongly Agree
240
47
86
57
5%
5%
5%
6%
2469
526
933
529
54%
53%
54%
53%
1639
376
590
370
36%
38%
34%
37%
4.19
4.24
4.15
4.21
4533
989
1721
959
100%
100%
100%
100%
Mean
B
Base
Strongly Disagree
Disagree
Q1_2. Courses at Cabrillo are
preparing me for my next
career/educational goal.
No Opinion
39
11
17
9
1%
1%
1%
1%
124
30
48
20
3%
3%
3%
2%
521
137
192
101
11%
14%
11%
11%
2227
479
822
469
49%
48%
48%
49%
BC
Agree
Strongly Agree
1622
332
642
360
36%
34%
37%
38%
4.16
4.1
4.18
4.2
A
A
4439
964
1690
945
100%
100%
100%
100%
Mean
Base
Strongly Disagree
Disagree
Q1_3. The availability of student
computing facilities meets my
needs.
No Opinion
79
20
29
14
2%
2%
2%
1%
375
68
149
74
8%
7%
9%
8%
1373
295
553
278
31%
31%
33%
29%
1727
385
646
372
Agree
39%
40%
38%
39%
885
196
313
207
Strongly Agree
20%
20%
19%
22%
3.67
3.69
3.63
3.72
B
Mean
B
2
Question One: level of agreement with statements
(Details and Means)
Base
Strongly Disagree
Disagree
Q1_4. The learning labs that I have
used (writing lab, math lab,
computer lab, etc.) have helped me No Opinion
work towards my educational
goals.
Agree
Strongly Agree
Survey Year
Base
2001
2003
2005
A
B
C
4433
953
1693
946
100%
100%
100%
100%
61
18
20
13
1%
2%
1%
1%
191
34
71
40
4%
4%
4%
4%
1519
344
581
330
34%
36%
34%
35%
1575
328
611
334
36%
34%
36%
35%
1087
229
410
229
25%
24%
24%
24%
3.78
3.75
3.78
3.77
Mean
Base
Strongly Disagree
Disagree
Q1_5. The lab and studio classes
that I have taken (Chemistry,
No Opinion
Biology, Art) have helped me work
towards my educational goals.
Agree
4345
947
1652
932
100%
100%
100%
100%
49
17
15
11
1%
2%
1%
1%
166
42
54
24
4%
4%
3%
3%
2005
441
800
433
46%
47%
48%
46%
C
1237
264
443
287
28%
28%
27%
31%
888
183
340
177
20%
19%
21%
19%
3.63
3.59
3.63
3.64
B
Strongly Agree
Mean
Base
Strongly Disagree
Disagree
Q1_6. The classes offered at
Cabrillo broaden students' views
on cultural diversity.
No Opinion
Agree
Strongly Agree
4470
977
1701
948
100%
100%
100%
100%
51
10
20
11
1%
1%
1%
1%
240
54
85
44
5%
6%
5%
5%
1279
272
475
265
29%
28%
28%
28%
1894
423
722
389
42%
43%
42%
41%
1006
218
399
239
23%
22%
23%
25%
3.8
3.8
3.82
3.84
Mean
3
Question One: level of agreement with statements
(Details and Means)
Base
Strongly Disagree
Survey Year
Base
2001
2003
2005
A
B
C
4530
986
1722
957
100%
100%
100%
100%
104
13
58
9
2%
1%
3%
1%
484
107
220
76
11%
11%
13%
8%
C
C
387
87
142
77
9%
9%
8%
8%
AC
Disagree
Q1_7. The number of students
enrolled in my classes is
appropriate.
No Opinion
Agree
Strongly Agree
2534
551
933
546
56%
56%
54%
57%
1021
228
369
249
23%
23%
21%
26%
3.86
3.89
3.78
3.99
4533
988
1730
955
100%
100%
100%
100%
B
Mean
B
Base
Strongly Disagree
Disagree
Q1_8. My instructors are highly
skilled teachers and come to
classes well prepared.
No Opinion
Agree
Strongly Agree
AB
33
5
14
5
1%
1%
1%
1%
196
41
61
38
4%
4%
4%
4%
343
88
131
69
8%
9%
8%
7%
2171
485
817
442
48%
49%
47%
46%
1790
369
707
401
39%
37%
41%
42%
4.21
4.19
4.24
4.25
A
Mean
Base
Strongly Disagree
Disagree
Q1_9. My instructors are willing to
talk with me about my questions
and concerns.
No Opinion
Agree
4536
990
1726
957
100%
100%
100%
100%
21
6
9
2
*
1%
1%
*
116
30
34
26
3%
3%
2%
3%
297
65
118
70
7%
7%
7%
7%
2033
474
760
402
45%
48%
44%
42%
2069
415
805
457
46%
42%
47%
48%
A
A
4.33
4.27
4.34
4.34
A
A
C
Strongly Agree
Mean
4
Question One: level of agreement with statements
(Details and Means)
Base
Strongly Disagree
Disagree
Q1_10. In my experience, my
No Opinion
instructors are fair in their grading.
Agree
Strongly Agree
Survey Year
Base
2001
2003
2005
A
B
C
4498
979
1707
955
100%
100%
100%
100%
30
8
15
5
1%
1%
1%
1%
141
34
42
33
3%
3%
2%
3%
576
159
222
123
13%
16%
13%
13%
2336
488
904
476
52%
50%
53%
50%
BC
1415
290
524
318
31%
30%
31%
33%
4.1
4.04
4.1
4.12
4500
986
1717
947
100%
100%
100%
100%
Mean
A
Base
Strongly Disagree
Disagree
Q1_11. It is essential to have
instructors who are from different
ethnic/cultural backgrounds.
No Opinion
Agree
Strongly Agree
135
23
59
27
3%
2%
3%
3%
319
68
125
67
7%
7%
7%
7%
1100
207
452
240
24%
21%
26%
25%
A
A
1335
296
495
296
30%
30%
29%
31%
1611
392
586
317
36%
40%
34%
33%
3.88
3.98
3.83
3.85
4356
946
1653
933
100%
100%
100%
100%
BC
Mean
BC
Base
Strongly Disagree
125
35
32
31
3%
4%
2%
3%
369
80
124
71
8%
8%
8%
8%
B
Disagree
Q1_12. I believe the student
government is effective in
representing students.
B
3072
658
1187
653
No Opinion
71%
70%
72%
70%
578
118
230
131
Agree
13%
12%
14%
14%
Strongly Agree
212
55
80
47
5%
6%
5%
5%
3.09
3.08
3.12
3.1
Mean
5
Question One: level of agreement with statements
(Details and Means)
Base
Strongly Disagree
Disagree
Q1_13. Educational activities at
Cabrillo reflect an appreciation for
different groups of people,
including ethnic and disabled
people.
Survey Year
Base
2001
2003
2005
A
B
C
4397
957
1681
934
100%
100%
100%
100%
33
6
14
6
1%
1%
1%
1%
130
38
43
17
3%
4%
3%
2%
1722
355
683
368
39%
37%
41%
39%
C
No Opinion
1731
382
642
381
Agree
39%
40%
38%
41%
781
176
299
162
Strongly Agree
18%
18%
18%
17%
3.7
3.71
3.7
3.72
Mean
Base
Strongly Disagree
3469
773
1292
755
100%
100%
100%
100%
138
43
49
19
4%
6%
4%
3%
431
121
153
71
12%
16%
12%
9%
746
156
289
164
22%
20%
22%
22%
C
Disagree
Q1_14. When I entered Cabrillo, the
assessment process was well
No Opinion
explained to me. (Please skip it, if
you did not take assessment tests).
BC
1538
335
581
324
Agree
44%
43%
45%
43%
616
118
220
177
Strongly Agree
18%
15%
17%
23%
3.59
3.47
3.6
3.75
A
AB
3497
806
1267
748
100%
100%
100%
100%
AB
Mean
Base
Strongly Disagree
Disagree
Q1_15. I was advised to take the
right classes for my skill levels.
No Opinion
(Please skip item 14., if you did not
take assessment tests).
186
49
66
30
5%
6%
5%
4%
461
113
171
86
13%
14%
13%
11%
648
163
226
137
19%
20%
18%
18%
1563
348
577
332
Agree
45%
43%
46%
44%
639
133
227
163
Strongly Agree
18%
17%
18%
22%
3.57
3.5
3.57
3.68
AB
Mean
AB
6
Question One: level of agreement with statements
(Details and Means)
Base
Strongly Disagree
Disagree
Q1_16. I believe the instructional
staff at Cabrillo is diverse enough
to meet my needs.
No Opinion
Survey Year
Base
2001
2003
2005
A
B
C
4473
976
1702
948
100%
100%
100%
100%
54
13
22
9
1%
1%
1%
1%
191
45
74
29
4%
5%
4%
3%
1034
249
384
207
23%
26%
23%
22%
2321
502
877
487
Agree
52%
51%
52%
51%
873
167
345
216
Strongly Agree
20%
17%
20%
23%
3.84
3.78
3.85
3.92
A
AB
4337
941
1653
927
100%
100%
100%
100%
A
Mean
Base
Strongly Disagree
Disagree
Q1_17. Student activities organized
No Opinion
on our campus are sufficient to
meet my needs.
Agree
Strongly Agree
92
19
38
19
2%
2%
2%
2%
356
87
133
64
8%
9%
8%
7%
2606
569
980
549
60%
60%
59%
59%
946
192
376
211
22%
20%
23%
23%
337
74
126
84
8%
8%
8%
9%
3.25
3.23
3.25
3.3
Mean
Base
Strongly Disagree
Disagree
Q1_18. I believe that Cabrillo makes
a sincere effort to attract and keep
No Opinion
students of different ethnic
backgrounds.
4419
960
1684
939
100%
100%
100%
100%
46
15
14
9
1%
2%
1%
1%
219
61
73
33
5%
6%
4%
4%
1783
364
697
358
40%
38%
41%
38%
BC
1652
372
613
373
Agree
37%
39%
36%
40%
719
148
287
166
Strongly Agree
16%
15%
17%
18%
3.63
3.6
3.64
3.7
Mean
A
7
Question One: level of agreement with statements
(Details and Means)
Base
Strongly Disagree
Disagree
Q1_19. In general, I have found the
Cabrillo campus to be a positive
No Opinion
and supportive educational
environment to pursue an
education.
Agree
Survey Year
Base
2001
2003
2005
A
B
C
4518
985
1725
954
100%
100%
100%
100%
15
1
9
3
*
*
1%
*
98
21
40
14
2%
2%
2%
1%
375
84
142
80
8%
9%
8%
8%
2425
572
874
500
54%
58%
51%
52%
1605
307
660
357
36%
31%
38%
37%
A
A
4.22
4.18
4.24
4.25
A
A
4514
984
1720
958
100%
100%
100%
100%
BC
Strongly Agree
Mean
Base
Strongly Disagree
83
31
19
15
2%
3%
1%
2%
BC
Disagree
319
90
99
61
7%
9%
6%
6%
493
127
165
123
11%
13%
10%
13%
2282
489
852
465
51%
50%
50%
49%
BC
Q1_20. The buildings, roads, and
lawns at Cabrillo College are well
maintained.
No Opinion
B
Agree
Strongly Agree
B
1337
247
585
294
30%
25%
34%
31%
A
A
3.99
3.84
4.1
4
AC
A
4520
983
1723
965
100%
100%
100%
100%
Mean
Base
Strongly Disagree
Disagree
Q1_21. Cabrillo College has a
reputation for quality education in
Santa Cruz County.
No Opinion
Agree
26
5
13
6
1%
1%
1%
1%
107
28
34
23
2%
3%
2%
2%
614
14%
141
14%
242
14%
122
13%
2032
459
727
416
45%
47%
42%
43%
1741
350
707
398
39%
36%
41%
41%
A
A
4.18
4.14
4.21
4.22
A
A
B
Strongly Agree
Mean
PRO-jl-20051220
8
Q1_1. In my opinion, Cabrillo College offers a variety of
general educational courses to meet my needs and
interests.
ColPercent
0.6
0.5
Strongly Disagree
0.4
Disagree
0.3
No Opinion
Agree
Strongly Agree
0.2
0.1
0
2001
2003
2005
Survey Year
Count
Q1_1. In my opinion, Cabrillo College offers a variety of
general educational courses to meet my needs and
interests.
4.26
4.24
4.22
4.2
4.18
4.16
4.14
4.12
4.1
Mean
2001
2003
2005
Survey Year
Q1_2. Courses at Cabrillo are preparing me for my next
career/educational goal.
60%
ColPercent
50%
Strongly Disagree
40%
Disagree
No Opinion
Agree
Strongly Agree
30%
20%
10%
0%
2001
2003
2005
Survey Year
Count
Q1_2. Courses at Cabrillo are preparing me for my next
career/educational goal.
4.22
4.2
4.18
4.16
4.14
4.12
4.1
4.08
4.06
4.04
Mean
2001
2003
2005
Survey Year
9
ColPercent
Q1_3. The availability of student computing facilities
meets my needs.
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
2001
2003
2005
Survey Year
Count
Q1_3. The availability of student computing facilities
meets my needs.
3.74
3.72
3.7
3.68
3.66
3.64
3.62
3.6
3.58
Mean
2001
2003
2005
Survey Year
ColPercent
Q1_4. The learning labs that I have used (writing lab,
math lab, computer lab, etc.) have helped me work
towards my educational goals.
40%
35%
30%
25%
20%
15%
10%
5%
0%
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
2001
2003
2005
Survey Year
Q1_4. The learning labs that I have used (writing lab,
math lab, computer lab, etc.) have helped me work
towards my educational goals.
3.79
Count
3.78
3.77
3.76
Mean
3.75
3.74
3.73
2001
2003
2005
Survey Year
10
Q1_5. The lab and studio classes that I have taken
(Chemistry, Biology, Art) have helped me work towards
my educational goals.
ColPercent
60%
50%
Strongly Disagree
40%
30%
Disagree
No Opinion
20%
Agree
10%
Strongly Agree
0%
2001
2003
2005
Survey Year
Count
Q1_5. The lab and studio classes that I have taken
(Chemistry, Biology, Art) have helped me work towards
my educational goals.
3.65
3.64
3.63
3.62
3.61
3.6
3.59
3.58
3.57
3.56
Mean
2001
2003
2005
Survey Year
Q1_6. The classes offered at Cabrillo broaden students'
views on cultural diversity.
50%
ColPercent
40%
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
30%
20%
10%
0%
2001
2003
2005
Survey Year
Q1_6. The classes offered at Cabrillo broaden students'
views on cultural diversity.
3.85
3.84
Count
3.83
3.82
Mean
3.81
3.8
3.79
3.78
2001
2003
2005
Survey Year
11
Q1_7. The number of students enrolled in my classes is
appropriate.
60%
ColPercent
50%
Strongly Disagree
40%
Disagree
No Opinion
Agree
30%
20%
Strongly Agree
10%
0%
2001
2003
2005
Survey Year
Count
Q1_7. The number of students enrolled in my classes is
appropriate.
4.05
4
3.95
3.9
3.85
3.8
3.75
3.7
3.65
Mean
2001
2003
2005
Survey Year
Q1_8. My instructors are highly skilled teachers and
come to classes well prepared.
60%
ColPercent
50%
Strongly Disagree
Disagree
40%
30%
No Opinion
Agree
Strongly Agree
20%
10%
0%
2001
2003
2005
Survey Year
Q1_8. My instructors are highly skilled teachers and
come to classes well prepared.
4.26
Count
4.24
4.22
Mean
4.2
4.18
4.16
2001
2003
2005
Survey Year
12
Q1_9. My instructors are willing to talk with me about my
questions and concerns.
60%
ColPercent
50%
Strongly Disagree
40%
Disagree
30%
No Opinion
20%
Agree
Strongly Agree
10%
0%
2001
2003
2005
Survey Year
Q1_9. My instructors are willing to talk with me about my
questions and concerns.
4.36
4.34
Count
4.32
4.3
Mean
4.28
4.26
4.24
4.22
2001
2003
2005
Survey Year
Q1_10. In my experience, my instructors are fair in their
grading.
60%
ColPercent
50%
Strongly Disagree
Disagree
No Opinion
40%
30%
Agree
Strongly Agree
20%
10%
0%
2001
2003
2005
Survey Year
Q1_10. In my experience, my instructors are fair in their
grading.
4.14
4.12
Count
4.1
4.08
Mean
4.06
4.04
4.02
4
2001
2003
2005
Survey Year
13
ColPercent
Q1_11. It is essential to have instructors who are from
different ethnic/cultural backgrounds.
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
2001
2003
2005
Survey Year
Q1_11. It is essential to have instructors who are from
different ethnic/cultural backgrounds.
4
Count
3.95
3.9
Mean
3.85
3.8
3.75
2001
2003
2005
Survey Year
ColPercent
Q1_12. I believe the student government is effective in
representing students.
80%
70%
60%
50%
40%
30%
20%
10%
0%
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
2001
2003
2005
Survey Year
Q1_12. I believe the student government is effective in
representing students.
3.13
3.12
Count
3.11
3.1
Mean
3.09
3.08
3.07
3.06
2001
2003
2005
Survey Year
14
Q1_13. Educational activities at Cabrillo reflect an
appreciation for different groups of people, including
ethnic and disabled people.
ColPercent
50%
Strongly Disagree
Disagree
No Opinion
40%
30%
20%
Agree
Strongly Agree
10%
0%
2001
2003
2005
Survey Year
Count
Q1_13. Educational activities at Cabrillo reflect an
appreciation for different groups of people, including
ethnic and disabled people.
3.725
3.72
3.715
3.71
3.705
3.7
3.695
3.69
Mean
2001
2003
2005
Survey Year
Q1_14. When I entered Cabrillo, the assessment process
was well explained to me. (Please skip it, if you did not
take assessment tests).
ColPercent
50%
40%
Strongly Disagree
30%
Disagree
No Opinion
Agree
Strongly Agree
20%
10%
0%
2001
2003
2005
Survey Year
Q1_14. When I entered Cabrillo, the assessment process
was well explained to me. (Please skip it, if you did not
take assessment tests).
3.8
Count
3.7
3.6
Mean
3.5
3.4
3.3
2001
2003
2005
Survey Year
15
Q1_15. I was advised to take the right classes for my skill
levels. (Please skip item 14., if you did not take
assessment tests).
ColPercent
50%
Strongly Disagree
40%
Disagree
No Opinion
Agree
30%
20%
10%
Strongly Agree
0%
2001
2003
2005
Survey Year
Q1_15. I was advised to take the right classes for my skill
levels. (Please skip item 14., if you did not take
assessment tests).
3.7
Count
3.65
3.6
3.55
Mean
3.5
3.45
3.4
2001
2003
2005
Survey Year
Q1_16. I believe the instructional staff at Cabrillo is
diverse enough to meet my needs.
60%
ColPercent
50%
Strongly Disagree
Disagree
40%
30%
No Opinion
Agree
Strongly Agree
20%
10%
0%
2001
2003
2005
Survey Year
Q1_16. I believe the instructional staff at Cabrillo is
diverse enough to meet my needs.
3.95
Count
3.9
3.85
Mean
3.8
3.75
3.7
2001
2003
2005
Survey Year
16
Q1_17. Student activities organized on our campus are
sufficient to meet my needs.
70%
ColPercent
60%
Strongly Disagree
50%
Disagree
No Opinion
40%
30%
Agree
20%
Strongly Agree
10%
0%
2001
2003
2005
Survey Year
Q1_17. Student activities organized on our campus are
sufficient to meet my needs.
3.32
3.3
Count
3.28
3.26
Mean
3.24
3.22
3.2
3.18
2001
2003
2005
Survey Year
Q1_18. I believe that Cabrillo makes a sincere effort to
attract and keep students of different ethnic
backgrounds.
ColPercent
50%
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
40%
30%
20%
10%
0%
2001
2003
2005
Survey Year
Count
Q1_18. I believe that Cabrillo makes a sincere effort to
attract and keep students of different ethnic
backgrounds.
3.72
3.7
3.68
3.66
3.64
3.62
3.6
3.58
3.56
3.54
Mean
2001
2003
2005
Survey Year
17
ColPercent
Q1_19. In general, I have found the Cabrillo campus to be
a positive and supportive educational environment to
pursue an education.
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
Strongly Disagree
Disagree
No Opinion
Agree
Strongly Agree
2001
2003
2005
Survey Year
Q1_19. In general, I have found the Cabrillo campus to be
a positive and supportive educational environment to
pursue an education.
4.26
Count
4.24
4.22
4.2
Mean
4.18
4.16
4.14
2001
2003
2005
Survey Year
Q1_20. The buildings, roads, and lawns at Cabrillo
College are well maintained.
60%
ColPercent
50%
Strongly Disagree
Disagree
No Opinion
Agree
40%
30%
20%
Strongly Agree
10%
0%
2001
2003
2005
Survey Year
Count
Q1_20. The buildings, roads, and lawns at Cabrillo
College are well maintained.
4.15
4.1
4.05
4
3.95
3.9
3.85
3.8
3.75
3.7
Mean
2001
2003
2005
Survey Year
18
Q1_21. Cabrillo College has a reputation for quality
education in Santa Cruz County.
50%
ColPercent
40%
30%
Strongly Disagree
Disagree
20%
No Opinion
Agree
10%
Strongly Agree
0%
2001
2003
2005
Survey Year
Q1_21. Cabrillo College has a reputation for quality
education in Santa Cruz County.
4.24
4.22
Count
4.2
4.18
Mean
4.16
4.14
4.12
4.1
2001
2003
2005
Survey Year
19
20
Survey Year
Question Two: service ratings
(Means)
Base
Q2_1. Overall Experience with: Admissions & Records
2001
2003
2005
Ranking
A
B
C
2005
3.36
3.28
3.39
3.49
20
A
AB
3.3
3.21
3.28
3.54
3.31
3.22
3.37
3.43
A
A
3.49
3.27
3.61
3.52
A
A
3.46
3.47
3.49
3.55
16
3.78
3.81
3.87
3.64
12
3.4
3.36
3.5
3.56
15
A
A
3.85
3.8
3.86
3.96
3
3.75
3.79
3.81
3.75
7
3.7
3.73
3.78
3.67
8
3.57
3.45
3.65
3.65
10
A
A
3.84
3.77
3.84
3.82
6
3.57
3.55
3.55
3.65
11
3.82
3.76
3.82
3.88
4
4.04
3.98
4.04
4.09
1
3.96
3.92
3.95
4.01
2
3.81
3.73
3.88
3.88
5
A
A
2.2
2.17
2.21
2.3
3.27
3.39
3.43
3.37
23
3.4
-
-
3.4
22
3.43
3.45
3.48
3.61
14
3.04
3.21
3.1
2.97
24
3.54
3.63
3.54
3.54
18
3.73
3.75
3.74
3.67
9
3.66
3.59
3.73
3.63
13
Mean
Q2_2. Overall Experience with: Bookstore
17
Mean
AB
Q2_3. Overall Experience with: Assessment
21
Mean
Q2_4. Overall Experience with: Cafeteria, gazebos, the Coffee Break
19
Mean
Q2_5. Overall Experience with: Career Planning/Career Counseling
Mean
Q2_6. Overall Experience with: Childcare
Mean
Q2_7. Overall Experience with: Counseling
Mean
Q2_8. Overall Experience with: Disabled Student Services
Mean
Q2_9. Overall Experience with: E.O.P.S.
Mean
Q2_10. Overall Experience with: Fast Track to Work
Mean
Q2_11. Overall Experience with: Financial Aid
Mean
Q2_12. Overall Experience with: Health Services
Mean
Q2_13. Overall Experience with: Job Placement Ctr/Std Employment
Mean
Q2_14. Overall Experience with: Learning Resources Center
Mean
Q2_15. Overall Experience with: Library
Mean
A
Q2_16. Overall Experience with: Math Learning Center (MLC)
Mean
Q2_17. Overall Experience with: Open Access Computer Lab
Mean
Q2_18. Overall Experience with: Parking
25
Mean
A
Q2_19. Overall Experience with: Police Protection
Mean
Q2_20. Overall Experience with: College Bank (no Bank data prior to 2005)
Mean
Q2_21. Overall Experience with: Registration
Mean
AB
Q2_22. Overall Experience with: Student Government
Mean
Q2_23. Overall Experience with: Transfer Center
Mean
Q2_24. Overall Experience with: Tutorials
Mean
Q2_25. Overall Experience with: Writing Center
Mean
21
Survey Year
Question Two: service ratings
(Details and Means)
Base
Base
Never Used
Very Bad
2001
2003
2005
A
B
C
4303
941
1632
905
100%
100%
100%
100%
293
62
113
66
7%
7%
7%
7%
106
30
29
16
2%
3%
2%
2%
319
89
119
35
7%
9%
7%
4%
C
C
2055
452
765
421
48%
48%
47%
47%
B
Bad
Q2_1. Overall Experience with: Admissions
& Records
Satisfactory
Very Good
Excellent
1102
217
438
254
26%
23%
27%
28%
A
A
428
91
168
113
10%
10%
10%
12%
3.36
3.28
3.39
3.49
A
AB
4297
943
1623
896
100%
100%
100%
100%
Mean
Base
Never Used
Very Bad
Bad
Q2_2. Overall Experience with: Bookstore
Satisfactory
143
41
58
27
3%
4%
4%
3%
194
55
74
25
5%
6%
5%
3%
C
C
432
100
180
50
10%
11%
11%
6%
C
C
1911
434
702
359
44%
46%
43%
40%
1172
228
445
301
27%
24%
27%
34%
445
85
164
134
10%
9%
10%
15%
3.3
3.21
3.28
3.54
4117
911
1552
865
100%
100%
100%
100%
C
Very Good
AB
Excellent
AB
Mean
AB
Base
Never Used
1216
249
518
232
30%
27%
33%
27%
86
20
26
13
2%
2%
2%
2%
AC
Very Bad
Bad
Q2_3. Overall Experience with: Assessment
Satisfactory
263
66
93
52
6%
7%
6%
6%
1500
373
500
296
36%
41%
32%
34%
782
153
304
196
19%
17%
20%
23%
270
50
111
76
7%
5%
7%
9%
3.31
3.22
3.37
3.43
A
A
BC
Very Good
A
Excellent
A
Mean
22
Survey Year
Question Two: service ratings
(Details and Means)
Base
Base
Never Used
Very Bad
2001
2003
2005
A
B
C
4218
930
1589
878
100%
100%
100%
100%
967
185
422
250
23%
20%
27%
28%
A
A
137
56
36
34
3%
6%
2%
4%
BC
Bad
Q2_4. Overall Experience with: Cafeteria,
gazebos, the Coffee Break
B
231
76
65
44
5%
8%
4%
5%
BC
Satisfactory
1297
309
436
239
31%
33%
27%
27%
1063
216
415
184
25%
23%
26%
21%
523
88
215
127
12%
9%
14%
14%
A
A
3.49
3.27
3.61
3.52
A
A
4137
922
1579
847
100%
100%
100%
100%
BC
Very Good
C
Excellent
Mean
Base
Never Used
Very Bad
Bad
Q2_5. Overall Experience with: Career
Planning/Career Counseling
2059
468
792
432
50%
51%
50%
51%
105
19
33
21
3%
2%
2%
2%
210
47
77
41
5%
5%
5%
5%
774
172
288
132
Satisfactory
19%
19%
18%
16%
612
132
247
130
Very Good
15%
14%
16%
15%
377
84
142
91
9%
9%
9%
11%
3.46
3.47
3.49
3.55
Excellent
Mean
Base
Never Used
Very Bad
Bad
Q2_6. Overall Experience with: Childcare
Satisfactory
Very Good
Excellent
4096
908
1559
850
100%
100%
100%
100%
3660
804
1379
773
89%
89%
88%
91%
15
3
3
4
*
*
*
*
20
2
8
5
*
*
1%
1%
154
42
61
26
4%
5%
4%
3%
106
22
45
22
3%
2%
3%
3%
141
35
63
20
3%
4%
4%
2%
3.78
3.81
3.87
C
3.64
Mean
23
Survey Year
Question Two: service ratings
(Details and Means)
Base
Base
Never Used
Very Bad
Bad
Q2_7. Overall Experience with: Counseling
2001
2003
2005
A
B
C
4163
921
1584
857
100%
100%
100%
100%
1579
355
600
349
38%
39%
38%
41%
178
34
56
27
4%
4%
4%
3%
297
71
91
50
7%
8%
6%
6%
904
217
345
157
22%
24%
22%
18%
C
C
712
143
290
159
Very Good
17%
16%
18%
19%
493
101
202
115
Excellent
12%
11%
13%
13%
3.4
3.36
3.5
3.56
A
A
4092
913
1560
845
100%
100%
100%
100%
3519
789
1350
724
86%
86%
87%
86%
18
2
8
4
*
*
1%
*
Satisfactory
Mean
Base
Never Used
Very Bad
Bad
Q2_8. Overall Experience with: Disabled
Student Services
Satisfactory
Very Good
Excellent
32
11
12
4
1%
1%
1%
*
158
35
56
33
4%
4%
4%
4%
174
38
60
32
4%
4%
4%
4%
191
38
74
48
5%
4%
5%
6%
3.85
3.8
3.86
3.96
Mean
4079
908
1558
848
100%
100%
100%
100%
3528
759
1352
727
86%
84%
87%
86%
28
7
10
6
Very Bad
1%
1%
1%
1%
23
7
8
3
Bad
1%
1%
1%
*
Base
Never Used
A
Q2_9. Overall Experience with: E.O.P.S.
Satisfactory
Very Good
Excellent
191
48
70
44
5%
5%
4%
5%
124
35
42
30
3%
4%
3%
4%
185
52
76
38
5%
6%
5%
4%
3.75
3.79
3.81
3.75
Mean
24
Survey Year
Question Two: service ratings
(Details and Means)
Base
Base
Never Used
Very Bad
Bad
Q2_10. Overall Experience with: Fast Track
to Work
Satisfactory
Very Good
Excellent
2001
2003
2005
A
B
C
4072
905
1552
841
100%
100%
100%
100%
3622
805
1362
742
89%
89%
88%
88%
19
3
8
3
*
*
1%
*
25
5
12
6
1%
1%
1%
1%
162
36
60
39
4%
4%
4%
5%
110
28
44
24
3%
3%
3%
3%
134
28
66
27
3%
3%
4%
3%
3.7
3.73
3.78
3.67
Mean
Base
Never Used
Very Bad
Bad
Q2_11. Overall Experience with: Financial
Aid
4135
919
1573
859
100%
100%
100%
100%
2348
543
899
436
57%
59%
57%
51%
C
C
112
35
38
19
3%
4%
2%
2%
145
29
52
31
4%
3%
3%
4%
583
127
206
135
Satisfactory
14%
14%
13%
16%
510
103
188
131
Very Good
12%
11%
12%
15%
437
82
190
107
11%
9%
12%
12%
AB
Excellent
A
A
3.65
3.57
3.45
3.65
A
A
4106
917
1558
851
100%
100%
100%
100%
3203
714
1220
676
78%
78%
78%
79%
15
2
10
3
*
*
1%
*
Mean
Base
Never Used
Very Bad
Bad
Q2_12. Overall Experience with: Health
Services
Satisfactory
Very Good
Excellent
40
13
15
7
1%
1%
1%
1%
291
72
101
60
7%
8%
6%
7%
289
58
106
53
7%
6%
7%
6%
268
58
106
52
7%
6%
7%
6%
3.84
3.77
3.84
3.82
Mean
25
Survey Year
Question Two: service ratings
(Details and Means)
Base
Base
Never Used
2001
2003
2005
A
B
C
4095
911
1557
851
100%
100%
100%
100%
3274
732
1267
673
80%
80%
81%
79%
40
8
16
9
Very Bad
1%
1%
1%
1%
55
11
18
10
Bad
1%
1%
1%
1%
292
74
107
61
7%
8%
7%
7%
Q2_13. Overall Experience with: Job
Placement Ctr/Std Employment
Satisfactory
Very Good
Excellent
261
47
89
53
6%
5%
6%
6%
173
39
60
45
4%
4%
4%
5%
3.57
3.55
3.55
3.65
Mean
Base
Never Used
Very Bad
Bad
Q2_14. Overall Experience with: Learning
Resources Center
4100
910
1552
854
100%
100%
100%
100%
2867
621
1104
591
70%
68%
71%
69%
16
4
8
3
*
*
1%
*
29
5
8
7
1%
1%
1%
1%
426
109
150
87
Satisfactory
10%
12%
10%
10%
458
110
173
87
Very Good
11%
12%
11%
10%
304
61
109
79
7%
7%
7%
9%
3.82
3.76
3.82
3.88
Excellent
Mean
Base
Never Used
Very Bad
Bad
Q2_15. Overall Experience with: Library
Satisfactory
4214
938
1590
872
100%
100%
100%
100%
758
180
320
171
18%
19%
20%
20%
16
4
6
4
*
*
*
*
62
13
22
7
1%
1%
1%
1%
846
207
303
156
20%
22%
19%
18%
1393
305
527
286
33%
33%
33%
33%
C
Very Good
Excellent
1139
229
412
248
27%
24%
26%
28%
4.04
3.98
4.04
4.09
Mean
A
26
Survey Year
Question Two: service ratings
(Details and Means)
Base
Base
Never Used
2001
2003
2005
A
B
C
3322
913
1552
857
100%
100%
100%
100%
2101
573
1001
527
63%
63%
64%
61%
19
6
7
6
Very Bad
1%
1%
*
1%
40
14
18
8
Bad
1%
2%
1%
1%
Q2_16. Overall Experience with: Math
Learning Center (MLC)
329
96
156
77
Satisfactory
10%
11%
10%
9%
419
110
183
126
Very Good
13%
12%
12%
15%
414
114
187
113
12%
12%
12%
13%
3.96
3.92
3.95
4.01
B
Excellent
Mean
Base
Never Used
4090
908
1546
854
100%
100%
100%
100%
2091
473
812
491
51%
52%
53%
57%
44
16
13
5
1%
2%
1%
1%
103
19
31
14
3%
2%
2%
2%
AB
Very Bad
C
Bad
Q2_17. Overall Experience with: Open
Access Computer Lab
601
137
203
114
Satisfactory
15%
15%
13%
13%
696
157
273
116
Very Good
17%
17%
18%
14%
C
C
555
106
214
114
14%
12%
14%
13%
3.81
3.73
3.88
3.88
A
A
4239
937
1603
883
100%
100%
100%
100%
Excellent
Mean
Base
Never Used
Very Bad
Bad
Q2_18. Overall Experience with: Parking
Satisfactory
Very Good
Excellent
572
134
215
134
13%
14%
13%
15%
1323
307
500
232
31%
33%
31%
26%
C
C
876
193
323
201
21%
21%
20%
23%
1007
200
390
207
24%
21%
24%
23%
317
62
127
80
7%
7%
8%
9%
144
41
48
29
3%
4%
3%
3%
2.2
2.17
2.21
2.3
Mean
A
27
Survey Year
Question Two: service ratings
(Details and Means)
Base
Base
Never Used
Very Bad
Bad
Q2_19. Overall Experience with: Police
Protection
Satisfactory
Very Good
Excellent
2001
2003
2005
A
B
C
4122
915
1563
857
100%
100%
100%
100%
2696
601
1057
575
65%
66%
68%
67%
117
19
26
20
3%
2%
2%
2%
135
26
37
27
3%
3%
2%
3%
634
143
226
114
15%
16%
14%
13%
319
66
127
71
8%
7%
8%
8%
221
60
90
50
5%
7%
6%
6%
3.27
3.39
3.43
3.37
Mean
Base
_Never Used
4079
904
1543
858
100%
100%
100%
100%
402
-
-
402
10%
-
-
47%
10
-
-
10
*
-
-
1%
34
-
-
34
1%
-
-
4%
227
-
-
227
6%
-
-
26%
134
-
-
134
3%
-
-
16%
51
-
-
51
1%
-
-
6%
3.4
-
-
3.4
AB
_Very Bad
AB
_Bad
Q2_20. Overall Experience with: College
Bank (no Bank data prior to 2005)
AB
_Satisfactory
AB
_Very Good
AB
_Excellent
AB
Mean
Base
Never Used
Very Bad
Bad
Q2_21. Overall Experience with:
Registration
4182
928
1572
875
100%
100%
100%
100%
254
54
111
56
6%
6%
7%
6%
155
31
39
19
4%
3%
2%
2%
283
57
98
40
7%
6%
6%
5%
1784
406
673
340
43%
44%
43%
39%
1132
252
432
260
Very Good
27%
27%
27%
30%
574
128
219
160
Excellent
14%
14%
14%
18%
3.43
3.45
3.48
3.61
Satisfactory
C
AB
Mean
AB
28
Survey Year
Question Two: service ratings
(Details and Means)
Base
2001
2003
2005
A
B
C
4067
900
1541
851
100%
100%
100%
100%
3416
760
1315
685
84%
84%
85%
80%
C
C
80
12
22
26
2%
1%
1%
3%
78
19
27
17
2%
2%
2%
2%
301
59
104
78
7%
7%
7%
9%
123
27
52
26
Very Good
3%
3%
3%
3%
69
23
21
19
Excellent
2%
3%
1%
2%
3.04
3.21
3.1
2.97
Base
Never Used
Very Bad
AB
Bad
Q2_22. Overall Experience with: Student
Government
Satisfactory
B
B
Mean
4119
916
1553
859
100%
100%
100%
100%
3149
697
1218
640
76%
76%
78%
75%
34
8
14
4
Very Bad
1%
1%
1%
*
79
11
31
16
Bad
2%
1%
2%
2%
369
84
115
92
9%
9%
7%
11%
306
66
109
71
7%
7%
7%
8%
Base
Never Used
C
Q2_23. Overall Experience with: Transfer
Center
Satisfactory
B
Very Good
Excellent
182
50
66
36
4%
5%
4%
4%
3.54
3.63
3.54
3.54
Mean
3350
918
1569
863
100%
100%
100%
100%
2593
687
1235
671
77%
75%
79%
78%
22
4
10
8
Very Bad
1%
*
1%
1%
29
10
13
6
Bad
1%
1%
1%
1%
276
88
110
78
8%
10%
7%
9%
236
66
121
49
7%
7%
8%
6%
Base
Never Used
A
Q2_24. Overall Experience with: Tutorials
Satisfactory
B
Very Good
Excellent
194
63
80
51
6%
7%
5%
6%
3.73
3.75
3.74
3.67
Mean
29
Survey Year
Question Two: service ratings
(Details and Means)
Base
2001
2003
2005
A
B
C
3386
925
1593
868
100%
100%
100%
100%
2403
611
1146
646
71%
66%
72%
74%
A
A
27
11
11
5
Very Bad
1%
1%
1%
1%
46
16
18
12
Bad
1%
2%
1%
1%
363
127
147
89
11%
14%
9%
10%
Base
Never Used
Q2_25. Overall Experience with: Writing
Center
Satisfactory
BC
Very Good
343
96
177
70
10%
10%
11%
8%
204
64
94
46
6%
7%
6%
5%
3.66
3.59
3.73
3.63
C
Excellent
Mean
Cell Contents:
- Count
- Column Percentage
- Statistical Test Results
Statistics:
- Column Proportions: Columns Tested (5%): A/B/C
- Column Means: Columns Tested (5%): A/B/C
Rules:
- Hide columns where the Count is less than or equal to 0
30
Q2_1. Overall Experience with: Admissions & Records
60%
ColPercent
50%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
40%
30%
20%
10%
0%
2001
2003
2005
Survey Year
Q2_1. Overall Experience with: Admissions & Records
3.55
3.5
Count
3.45
3.4
3.35
Mean
3.3
3.25
3.2
3.15
2001
2003
2005
Survey Year
ColPercent
Q2_2. Overall Experience with: Bookstore
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_2. Overall Experience with: Bookstore
3.6
3.5
Count
3.4
3.3
Mean
3.2
3.1
3
2001
2003
2005
Survey Year
31
ColPercent
Q2_3. Overall Experience with: Assessment
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_3. Overall Experience with: Assessment
3.45
3.4
Count
3.35
3.3
Mean
3.25
3.2
3.15
3.1
2001
2003
2005
Survey Year
Q2_4. Overall Experience with: Cafeteria, gazebos, the
Coffee Break
35%
ColPercent
30%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
25%
20%
15%
10%
5%
0%
2001
2003
2005
Survey Year
Q2_4. Overall Experience with: Cafeteria, gazebos, the
Coffee Break
3.7
Count
3.6
3.5
3.4
Mean
3.3
3.2
3.1
2001
2003
2005
Survey Year
32
Q2_5. Overall Experience with: Career Planning/Career
Counseling
60%
ColPercent
50%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
40%
30%
20%
10%
0%
2001
2003
2005
Survey Year
Q2_5. Overall Experience with: Career Planning/Career
Counseling
3.56
3.54
Count
3.52
3.5
Mean
3.48
3.46
3.44
3.42
2001
2003
2005
Survey Year
ColPercent
Q2_6. Overall Experience with: Childcare
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_6. Overall Experience with: Childcare
3.9
3.85
Count
3.8
3.75
3.7
Mean
3.65
3.6
3.55
3.5
2001
2003
2005
Survey Year
33
ColPercent
Q2_7. Overall Experience with: Counseling
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_7. Overall Experience with: Counseling
3.6
3.55
Count
3.5
3.45
Mean
3.4
3.35
3.3
3.25
2001
2003
2005
Survey Year
ColPercent
Q2_8. Overall Experience with: Disabled Student Services
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_8. Overall Experience with: Disabled Student Services
4
3.95
Count
3.9
3.85
Mean
3.8
3.75
3.7
2001
2003
2005
Survey Year
34
ColPercent
Q2_9. Overall Experience with: E.O.P.S.
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Count
Q2_9. Overall Experience with: E.O.P.S.
3.82
3.81
3.8
3.79
3.78
3.77
3.76
3.75
3.74
3.73
3.72
Mean
2001
2003
2005
Survey Year
ColPercent
Q2_10. Overall Experience with: Fast Track to Work
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Count
Q2_10. Overall Experience with: Fast Track to Work
3.8
3.78
3.76
3.74
3.72
3.7
3.68
3.66
3.64
3.62
3.6
Mean
2001
2003
2005
Survey Year
35
Q2_11. Overall Experience with: Financial Aid
70%
ColPercent
60%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
50%
40%
30%
20%
10%
0%
2001
2003
2005
Survey Year
Q2_11. Overall Experience with: Financial Aid
3.7
3.65
Count
3.6
3.55
Mean
3.5
3.45
3.4
3.35
2001
2003
2005
Survey Year
ColPercent
Q2_12. Overall Experience with: Health Services
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_12. Overall Experience with: Health Services
3.86
3.84
Count
3.82
3.8
Mean
3.78
3.76
3.74
3.72
2001
2003
2005
Survey Year
36
ColPercent
Q2_13. Overall Experience with: Job Placement Ctr/Std
Employment
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Count
Q2_13. Overall Experience with: Job Placement Ctr/Std
Employment
3.66
3.64
3.62
3.6
3.58
3.56
3.54
3.52
3.5
Mean
2001
2003
2005
Survey Year
ColPercent
Q2_14. Overall Experience with: Learning Resources
Center
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_14. Overall Experience with: Learning Resources
Center
3.9
Count
3.85
3.8
Mean
3.75
3.7
2001
2003
2005
Survey Year
37
Q2_15. Overall Experience with: Library
35%
ColPercent
30%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
25%
20%
15%
10%
5%
0%
2001
2003
2005
Survey Year
Count
Q2_15. Overall Experience with: Library
4.1
4.08
4.06
4.04
4.02
4
3.98
3.96
3.94
3.92
Mean
2001
2003
2005
Survey Year
Q2_16. Overall Experience with: Math Learning Center
(MLC)
70%
ColPercent
60%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
50%
40%
30%
20%
10%
0%
2001
2003
2005
Survey Year
Count
Q2_16. Overall Experience with: Math Learning Center
(MLC)
4.02
4
3.98
3.96
3.94
3.92
3.9
3.88
3.86
Mean
2001
2003
2005
Survey Year
38
Q2_17. Overall Experience with: Open Access Computer
Lab
60%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
ColPercent
50%
40%
30%
20%
10%
0%
2001
2003
2005
Survey Year
Q2_17. Overall Experience with: Open Access Computer
Lab
3.9
Count
3.85
3.8
Mean
3.75
3.7
3.65
2001
2003
2005
Survey Year
Q2_18. Overall Experience with: Parking
35%
ColPercent
30%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
25%
20%
15%
10%
5%
0%
2001
2003
2005
Survey Year
Q2_18. Overall Experience with: Parking
2.35
Count
2.3
2.25
Mean
2.2
2.15
2.1
2001
2003
2005
Survey Year
39
Q2_19. Overall Experience with: Police Protection
80%
ColPercent
70%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
60%
50%
40%
30%
20%
10%
0%
2001
2003
2005
Survey Year
Count
Q2_19. Overall Experience with: Police Protection
3.44
3.43
3.42
3.41
3.4
3.39
3.38
3.37
3.36
3.35
3.34
Mean
2001
2003
2005
Survey Year
Q2_20. Overall Experience with: College Bank (no Bank
data prior to 2005)
0.5
_Never Used
_Very Bad
_Bad
_Satisfactory
_Very Good
_Excellent
ColPercent
0.4
0.3
0.2
0.1
0
2001
2003
2005
Survey Year
Count
Q2_20. Overall Experience with: College Bank (no Bank
data prior to 2005)
4
3.5
3
2.5
2
1.5
1
0.5
0
Mean
2001
2003
2005
Survey Year
40
ColPercent
Q2_21. Overall Experience with: Registration
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_21. Overall Experience with: Registration
3.65
3.6
Count
3.55
3.5
Mean
3.45
3.4
3.35
2001
2003
2005
Survey Year
ColPercent
Q2_22. Overall Experience with: Student Government
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_22. Overall Experience with: Student Government
3.25
3.2
Count
3.15
3.1
3.05
Mean
3
2.95
2.9
2.85
2001
2003
2005
Survey Year
41
ColPercent
Q2_23. Overall Experience with: Transfer Center
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_23. Overall Experience with: Transfer Center
3.64
3.62
Count
3.6
3.58
3.56
Mean
3.54
3.52
3.5
3.48
2001
2003
2005
Survey Year
ColPercent
Q2_24. Overall Experience with: Tutorials
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
2001
2003
2005
Survey Year
Q2_24. Overall Experience with: Tutorials
3.76
3.74
Count
3.72
3.7
Mean
3.68
3.66
3.64
3.62
2001
2003
2005
Survey Year
42
Q2_25. Overall Experience with: Writing Center
80%
ColPercent
70%
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
60%
50%
40%
30%
20%
10%
0%
2001
2003
2005
Survey Year
Q2_25. Overall Experience with: Writing Center
3.75
Count
3.7
3.65
Mean
3.6
3.55
3.5
2001
2003
2005
Survey Year
43
44
Rating for Question 2 by Services and by the Five Measures
QUALITY OF SERVICE
Base
A&R
Bookstore
Assessment
Cafeteria, gazebos,
Coffee Break
KNOWLEDGE OF STAFF
2001
2003
2005
A
B
C
Base
HELPFULNESS & ATTITUDE
2001
2003
2005
A
B
C
Base
2003
2005
A
B
C
Base
LOCATION OF SERVICE
2001
2003
2005
A
B
C
Base
2001
2003
2005
A
B
C
2593
670
1200
723
2936
622
1122
657
2641
584
1041
624
2138
420
748
507
2930
689
1216
690
88.6%
85.0%
89.3%
91.2%
86.7%
84.5%
87.7%
90.4%
81.9%
79.2%
81.4%
86.1%
65.3%
57.6%
59.0%
71.1%
95.6%
96.4%
96.9%
97.5%
A
A
2571
649
1180
742
2735
613
1096
671
2553
611
1076
674
1666
364
689
494
2620
631
1156
669
87.1%
82.8%
86.3%
92.5%
85.0%
83.7%
85.3%
91.2%
86.3%
83.9%
83.8%
92.3%
57.2%
50.8%
53.8%
68.5%
91.8%
89.4%
92.0%
94.2%
A
AB
1752
453
768
531
1755
430
699
469
1674
406
676
455
1757
419
700
459
1763
429
716
475
89.3%
86.0%
90.1%
91.1%
89.8%
87.0%
89.7%
91.2%
87.2%
83.9%
88.1%
89.0%
91.1%
87.5%
93.1%
91.3%
94.4%
92.7%
94.6%
95.8%
A
A
A
A
A
AB
AB
AB
AB
A
AB
A
A
1889
515
869
505
2085
498
803
455
2001
509
820
453
1828
430
765
428
1986
503
838
480
88.0%
84.6%
90.6%
87.4%
90.6%
88.6%
91.8%
90.1%
85.2%
90.1%
93.1%
89.0%
83.5%
76.9%
88.1%
85.3%
94.4%
91.6%
95.6%
96.2%
A
A
A
A
1151
286
536
329
1121
258
494
279
1168
267
491
283
1282
264
486
275
1357
266
529
307
86.2%
85.1%
87.3%
85.2%
83.8%
82.2%
86.7%
83.5%
86.5%
86.4%
87.2%
85.2%
86.8%
88.0%
88.2%
86.8%
92.1%
91.4%
96.2%
95.0%
A
Career Planning/
Career Counseling
WAIT TIME
2001
C
A
Childcare
299
67
117
115
309
62
105
100
300
56
112
97
278
51
103
84
288
53
105
95
90.3%
95.7%
91.4%
86.5%
90.6%
95.4%
90.5%
87.7%
91.5%
91.8%
96.6%
89.8%
89.4%
89.5%
92.8%
86.6%
91.7%
94.6%
97.2%
87.2%
1397
355
661
381
1345
312
621
326
1375
327
631
341
1435
330
600
336
1614
376
707
388
82.0%
79.6%
82.8%
82.8%
79.6%
75.2%
82.7%
79.3%
82.6%
80.1%
84.1%
84.6%
82.7%
82.1%
83.1%
84.6%
96.2%
94.5%
97.2%
96.5%
360
75
144
141
347
70
124
112
347
65
128
109
360
61
124
103
350
59
130
107
91.8%
91.5%
92.9%
91.0%
88.5%
88.6%
89.9%
86.8%
91.3%
87.8%
93.4%
91.6%
90.7%
85.9%
92.5%
88.0%
91.1%
90.8%
95.6%
87.7%
378
97
139
142
352
87
130
109
339
90
123
100
338
85
116
98
339
87
120
112
90.4%
87.4%
90.3%
92.8%
87.3%
86.1%
90.9%
85.8%
89.9%
89.1%
91.1%
88.5%
88.7%
87.6%
88.5%
88.3%
92.1%
93.5%
91.6%
94.9%
C
Counseling
A
Disabled Student
Services
A
C
E. O. P. S.
Fast Track to Work
Financial Aid
317
61
127
129
296
57
117
95
297
51
108
99
277
50
102
96
298
48
106
107
91.6%
93.8%
92.7%
89.6%
87.8%
95.0%
92.1%
84.8%
90.5%
87.9%
89.3%
90.0%
89.4%
89.3%
89.5%
89.7%
94.0%
92.3%
92.2%
95.5%
1085
255
484
346
1067
229
463
305
1115
231
450
287
929
203
404
246
1104
243
477
309
87.0%
84.4%
87.8%
87.8%
87.2%
82.1%
89.4%
87.4%
85.5%
84.3%
87.4%
85.7%
78.5%
75.5%
81.1%
74.8%
93.8%
92.0%
95.2%
94.2%
556
136
236
184
562
123
216
148
587
120
215
143
535
125
212
146
553
120
216
153
92.7%
95.8%
92.9%
90.2%
90.9%
92.5%
91.5%
89.7%
93.6%
92.3%
93.9%
91.7%
93.5%
96.9%
93.4%
93.0%
95.2%
96.0%
95.2%
94.4%
A
Health services
C
Ctr/Student
Employment
484
105
193
186
526
102
181
152
485
93
174
146
460
99
171
147
496
100
184
155
87.1%
83.3%
89.4%
86.9%
88.4%
85.7%
89.2%
87.4%
87.4%
82.3%
87.9%
88.5%
84.6%
86.8%
88.1%
91.3%
91.0%
90.9%
94.8%
90.6%
Learning Resources
Center
765
206
313
246
804
189
284
199
722
180
279
199
705
178
263
196
754
181
264
204
97.0%
98.6%
96.3%
96.5%
93.5%
95.5%
94.4%
96.1%
95.4%
95.2%
95.5%
96.1%
93.9%
93.2%
94.9%
96.1%
89.3%
96.8%
94.3%
96.2%
Library
Math Learning Center
2204
588
1009
607
2197
543
943
557
2111
530
922
532
2098
534
917
523
2223
541
939
547
97.6%
98.0%
97.7%
97.0%
96.7%
96.4%
96.8%
97.9%
94.7%
95.3%
95.4%
95.0%
96.2%
98.2%
96.8%
94.4%
95.9%
98.9%
98.9%
98.0%
C
C
953
242
421
290
863
219
387
257
848
210
391
247
810
210
363
237
852
222
377
253
94.0%
93.4%
95.0%
92.9%
93.4%
92.0%
94.6%
92.8%
94.0%
90.9%
95.8%
93.9%
90.7%
91.3%
91.9%
88.4%
96.5%
96.9%
96.7%
95.8%
1133
280
540
313
1123
267
493
266
1124
255
495
259
1055
260
457
247
1263
256
482
246
93.2%
89.5%
94.9%
93.7%
92.0%
89.3%
93.7%
94.0%
91.9%
87.3%
94.8%
94.5%
89.9%
89.7%
90.9%
89.8%
92.5%
90.1%
94.1%
88.5%
A
A
1016
248
478
290
1085
216
470
269
1049
201
440
263
753
162
307
198
1260
259
487
267
49.7%
46.4%
49.9%
52.6%
58.5%
55.8%
65.6%
65.6%
62.3%
52.3%
62.8%
65.4%
39.4%
34.6%
36.1%
43.1%
54.2%
53.1%
54.1%
53.1%
A
A
A
A
693
179
292
222
678
145
272
181
806
148
269
177
767
145
244
173
722
146
263
166
86.7%
84.4%
88.2%
86.7%
85.7%
80.6%
89.2%
85.8%
89.0%
82.2%
89.7%
86.3%
88.8%
84.3%
89.7%
86.9%
89.5%
86.9%
93.9%
83.8%
386
-
-
386
333
-
-
333
319
-
-
319
287
-
-
287
333
-
-
333
59.2%
-
-
92.8%
52.6%
-
-
92.2%
54.3%
-
-
91.1%
47.0%
-
-
81.1%
56.6%
-
-
94.1%
2272
598
1046
628
2213
549
972
561
2225
526
927
531
1962
481
801
517
2259
559
956
562
92.4%
91.0%
92.7%
93.0%
92.2%
89.4%
93.7%
93.7%
89.9%
87.4%
90.9%
91.6%
81.0%
80.3%
78.4%
86.7%
95.4%
95.4%
95.4%
96.2%
A
A
A
A
A
Open Access
Computer Lab
A
Parking
A
A
Police Protection
A
College Bank*
AB
Registration
Student Government
Transfer Center
Tutorials
Writing Center
C
AB
A
AB
AC
AB
AB
AB
AB
328
72
124
132
329
68
112
119
354
63
116
108
336
63
104
114
323
64
103
119
80.8%
80.9%
83.2%
78.6%
83.3%
81.9%
84.2%
82.1%
85.7%
78.8%
88.5%
81.8%
86.4%
85.1%
86.7%
85.1%
81.8%
88.9%
86.6%
86.9%
551
138
215
198
544
134
195
174
584
127
193
161
517
127
185
163
612
132
201
172
88.9%
89.6%
88.8%
88.4%
86.5%
88.7%
84.8%
87.0%
88.5%
88.8%
88.5%
88.0%
86.5%
89.4%
86.4%
89.1%
93.0%
95.7%
93.5%
93.0%
568
153
227
188
509
138
209
162
500
138
205
157
473
129
194
150
495
132
204
159
94.2%
96.2%
94.2%
92.6%
92.2%
90.2%
94.1%
91.5%
94.3%
93.9%
95.8%
92.9%
91.1%
90.8%
92.8%
89.3%
95.0%
95.0%
95.8%
94.1%
738
218
304
216
675
206
289
180
651
196
280
175
634
195
266
173
663
210
273
180
92.7%
89.3%
95.0%
93.1%
92.7%
89.2%
95.7%
92.3%
92.2%
87.5%
96.6%
91.1%
91.5%
87.4%
94.0%
92.5%
94.8%
94.2%
95.5%
94.7%
A
A
AC
A
Shaded areas denote change that is significant at .5 level. Capital letters denote years: A=2001, B=2003, C=2005)
45
ColPercent
Q2_A_1. Quality of Service: Admissions & Records
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
83.00%
82.00%
81.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_A_2. Quality of Service: Bookstore
94.00%
92.00%
90.00%
88.00%
86.00%
84.00%
82.00%
80.00%
78.00%
76.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_A_3. Quality of Service: Assessment
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
83.00%
Satisfied
2001
2003
2005
Survey Year
Q2_A_4. Quality of Service: Cafeteria, gazebos, the
Coffee Break
92.00%
ColPercent
90.00%
88.00%
86.00%
Satisfied
84.00%
82.00%
80.00%
2001
2003
2005
Survey Year
46
Q2_A_5. Quality of Service: Career Planning/Career
Counseling
87.50%
ColPercent
87.00%
86.50%
86.00%
Satisfied
85.50%
85.00%
84.50%
84.00%
2001
2003
2005
Survey Year
ColPercent
Q2_A_6. Quality of Service: Childcare
98.00%
96.00%
94.00%
92.00%
90.00%
88.00%
86.00%
84.00%
82.00%
80.00%
Satisfied
2001
2003
2005
Survey Year
Q2_A_7. Quality of Service: Counseling
84.00%
ColPercent
83.00%
82.00%
81.00%
Satisfied
80.00%
79.00%
78.00%
2001
2003
2005
Survey Year
Q2_A_8. Quality of Service: Disabled Student Services
93.50%
ColPercent
93.00%
92.50%
92.00%
Satisfied
91.50%
91.00%
90.50%
90.00%
2001
2003
2005
Survey Year
47
ColPercent
Q2_A_9. Quality of Service: E.O.P.S.
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
Satisfied
2001
2003
2005
Survey Year
Q2_A_10. Quality of Service: Fast Track to Work
95.00%
ColPercent
94.00%
93.00%
92.00%
91.00%
Satisfied
90.00%
89.00%
88.00%
87.00%
2001
2003
2005
Survey Year
Q2_A_11. Quality of Service: Financial Aid
89.00%
ColPercent
88.00%
87.00%
86.00%
Satisfied
85.00%
84.00%
83.00%
82.00%
2001
2003
2005
Survey Year
ColPercent
Q2_A_12. Quality of Service: Health Services
97.00%
96.00%
95.00%
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
Satisfied
2001
2003
2005
Survey Year
48
Q2_A_13. Quality of Service: Job Placement Ctr/Std
Employment
90.00%
ColPercent
88.00%
86.00%
Satisfied
84.00%
82.00%
80.00%
2001
2003
2005
Survey Year
Q2_A_14. Quality of Service: Learning Resources Center
99.00%
ColPercent
98.50%
98.00%
97.50%
97.00%
Satisfied
96.50%
96.00%
95.50%
95.00%
2001
2003
2005
Survey Year
ColPercent
Q2_A_15. Quality of Service: Library
98.20%
98.00%
97.80%
97.60%
97.40%
97.20%
97.00%
96.80%
96.60%
96.40%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_A_16. Quality of Service: Math Learning Center
(MLC)
95.50%
95.00%
94.50%
94.00%
93.50%
93.00%
92.50%
92.00%
91.50%
Satisfied
2001
2003
2005
Survey Year
49
ColPercent
Q2_A_17. Quality of Service: Open Access Computer
Lab
96.00%
95.00%
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_A_18. Quality of Service: Parking
54.00%
53.00%
52.00%
51.00%
50.00%
49.00%
48.00%
47.00%
46.00%
45.00%
44.00%
43.00%
Satisfied
2001
2003
2005
Survey Year
Q2_A_19. Quality of Service: Police Protection
89.00%
ColPercent
88.00%
87.00%
86.00%
Satisfied
85.00%
84.00%
83.00%
82.00%
2001
2003
2005
Survey Year
Q2_A_20. Quality of Service: College Bank (No Bank data
prior to 2005)
1
ColPercent
0.8
0.6
_Satisfied
0.4
0.2
0
2001
2003
2005
Survey Year
50
Q2_A_21. Quality of Service: Registration
93.50%
ColPercent
93.00%
92.50%
92.00%
Satisfied
91.50%
91.00%
90.50%
90.00%
2001
2003
2005
Survey Year
Q2_A_22. Quality of Service: Student Government
84.00%
ColPercent
83.00%
82.00%
81.00%
80.00%
Satisfied
79.00%
78.00%
77.00%
76.00%
2001
2003
2005
Survey Year
ColPercent
Q2_A_23. Quality of Service: Transfer Center
89.80%
89.60%
89.40%
89.20%
89.00%
88.80%
88.60%
88.40%
88.20%
88.00%
87.80%
Satisfied
2001
2003
2005
Survey Year
Q2_A_24. Quality of Service: Tutorials
97.00%
ColPercent
96.00%
95.00%
94.00%
Satisfied
93.00%
92.00%
91.00%
90.00%
2001
2003
2005
Survey Year
51
ColPercent
Q2_A_25. Quality of Service: Writing Center
96.00%
95.00%
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
Satisfied
2001
2003
2005
Survey Year
52
ColPercent
Q2_B_1. Knowledge of Staff: Admissions & Records
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
83.00%
82.00%
81.00%
Satisfied
2001
2003
2005
Survey Year
Q2_B_2. Knowledge of Staff: Bookstore
92.00%
ColPercent
90.00%
88.00%
86.00%
Satisfied
84.00%
82.00%
80.00%
78.00%
2001
2003
2005
Survey Year
Q2_B_3. Knowledge of Staff: Assessment
92.00%
ColPercent
91.00%
90.00%
89.00%
88.00%
Satisfied
87.00%
86.00%
85.00%
84.00%
2001
2003
2005
Survey Year
Q2_B_4. Knowledge of Staff: Cafeteria, gazebos, the
Coffee Break
93.00%
ColPercent
92.00%
91.00%
90.00%
Satisfied
89.00%
88.00%
87.00%
2001
2003
2005
Survey Year
53
ColPercent
Q2_B_5. Knowledge of Staff: Career Planning/Career
Counseling
88.00%
87.00%
86.00%
85.00%
84.00%
83.00%
82.00%
81.00%
80.00%
79.00%
Satisfied
2001
2003
2005
Survey Year
Q2_B_6. Knowledge of Staff: Childcare
96.00%
ColPercent
94.00%
92.00%
90.00%
Satisfied
88.00%
86.00%
84.00%
82.00%
2001
2003
2005
Survey Year
Q2_B_7. Knowledge of Staff: Counseling
84.00%
ColPercent
82.00%
80.00%
78.00%
Satisfied
76.00%
74.00%
72.00%
70.00%
2001
2003
2005
Survey Year
ColPercent
Q2_B_8. Knowledge of Staff: Disabled Student Services
90.50%
90.00%
89.50%
89.00%
88.50%
88.00%
87.50%
87.00%
86.50%
86.00%
85.50%
85.00%
Satisfied
2001
2003
2005
Survey Year
54
ColPercent
Q2_B_9. Knowledge of Staff: E.O.P.S.
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
83.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_B_10. Knowledge of Staff: Fast Track to Work
96.00%
94.00%
92.00%
90.00%
88.00%
86.00%
84.00%
82.00%
80.00%
78.00%
Satisfied
2001
2003
2005
Survey Year
Q2_B_11. Knowledge of Staff: Financial Aid
90.00%
ColPercent
88.00%
86.00%
84.00%
Satisfied
82.00%
80.00%
78.00%
2001
2003
2005
Survey Year
ColPercent
Q2_B_12. Knowledge of Staff: Health Services
93.00%
92.50%
92.00%
91.50%
91.00%
90.50%
90.00%
89.50%
89.00%
88.50%
88.00%
Satisfied
2001
2003
2005
Survey Year
55
Q2_B_13. Knowledge of Staff: Job Placement Ctr/Std
Employment
90.00%
ColPercent
89.00%
88.00%
87.00%
Satisfied
86.00%
85.00%
84.00%
83.00%
2001
2003
2005
Survey Year
Q2_B_14. Knowledge of Staff: Learning Resources
Center
96.50%
ColPercent
96.00%
95.50%
95.00%
Satisfied
94.50%
94.00%
93.50%
2001
2003
2005
Survey Year
Q2_B_15. Knowledge of Staff: Library
98.50%
ColPercent
98.00%
97.50%
97.00%
Satisfied
96.50%
96.00%
95.50%
2001
2003
2005
Survey Year
ColPercent
Q2_B_16. Knowledge of Staff: Math Learning Center
(MLC)
95.00%
94.50%
94.00%
93.50%
93.00%
92.50%
92.00%
91.50%
91.00%
90.50%
Satisfied
2001
2003
2005
Survey Year
56
ColPercent
Q2_B_17. Knowledge of Staff: Open Access Computer
Lab
95.00%
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_B_18. Knowledge of Staff: Parking
68.00%
66.00%
64.00%
62.00%
60.00%
58.00%
56.00%
54.00%
52.00%
50.00%
Satisfied
2001
2003
2005
Survey Year
Q2_B_19. Knowledge of Staff: Police Protection
90.00%
ColPercent
88.00%
86.00%
84.00%
Satisfied
82.00%
80.00%
78.00%
76.00%
2001
2003
2005
Survey Year
Q2_B_20. Knowledge of Staff: College Bank (no Bank
data prior to 2005)
1
ColPercent
0.8
0.6
_Satisfied
0.4
0.2
0
2001
2003
2005
Survey Year
57
Q2_B_21. Knowledge of Staff: Registration
95.00%
ColPercent
94.00%
93.00%
92.00%
91.00%
Satisfied
90.00%
89.00%
88.00%
87.00%
2001
2003
2005
Survey Year
Q2_B_22. Knowledge of Staff: Student Government
84.50%
ColPercent
84.00%
83.50%
83.00%
82.50%
Satisfied
82.00%
81.50%
81.00%
80.50%
2001
2003
2005
Survey Year
Q2_B_23. Knowledge of Staff: Transfer Center
89.00%
ColPercent
88.00%
87.00%
86.00%
Satisfied
85.00%
84.00%
83.00%
82.00%
2001
2003
2005
Survey Year
Q2_B_24. Knowledge of Staff: Tutorials
95.00%
ColPercent
94.00%
93.00%
92.00%
Satisfied
91.00%
90.00%
89.00%
88.00%
2001
2003
2005
Survey Year
58
Q2_B_25. Knowledge of Staff: Writing Center
98.00%
ColPercent
96.00%
94.00%
92.00%
Satisfied
90.00%
88.00%
86.00%
84.00%
2001
2003
2005
Survey Year
59
Q2_C_1. Helpfulness & Attitude of Staff: Admissions &
Records
88.00%
ColPercent
86.00%
84.00%
82.00%
Satisfied
80.00%
78.00%
76.00%
74.00%
2001
2003
2005
Survey Year
Q2_C_2. Helpfulness & Attitude of Staff: Bookstore
94.00%
ColPercent
92.00%
90.00%
88.00%
86.00%
Satisfied
84.00%
82.00%
80.00%
78.00%
2001
2003
2005
Survey Year
ColPercent
Q2_C_3. Helpfulness & Attitude of Staff: Assessment
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
83.00%
82.00%
81.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_C_4. Helpfulness & Attitude of Staff: Cafeteria,
gazebos, the Coffee Break
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
Satisfied
2001
2003
2005
Survey Year
60
Q2_C_5. Helpfulness & Attitude of Staff: Career
Planning/Career Counseling
87.50%
ColPercent
87.00%
86.50%
86.00%
Satisfied
85.50%
85.00%
84.50%
84.00%
2001
2003
2005
Survey Year
Q2_C_6. Helpfulness & Attitude of Staff: Childcare
98.00%
ColPercent
96.00%
94.00%
92.00%
Satisfied
90.00%
88.00%
86.00%
2001
2003
2005
Survey Year
Q2_C_7. Helpfulness & Attitude of Staff: Counseling
85.00%
ColPercent
84.00%
83.00%
82.00%
81.00%
Satisfied
80.00%
79.00%
78.00%
77.00%
2001
2003
2005
Survey Year
ColPercent
Q2_C_8. Helpfulness & Attitude of Staff: Disabled Student
Services
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
Satisfied
2001
2003
2005
Survey Year
61
ColPercent
Q2_C_9. Helpfulness & Attitude of Staff: E.O.P.S.
91.50%
91.00%
90.50%
90.00%
89.50%
89.00%
88.50%
88.00%
87.50%
87.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_C_10. Helpfulness & Attitude of Staff: Fast Track to
Work
90.50%
90.00%
89.50%
89.00%
88.50%
88.00%
87.50%
87.00%
86.50%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_C_11. Helpfulness & Attitude of Staff: Financial Aid
88.00%
87.50%
87.00%
86.50%
86.00%
85.50%
85.00%
84.50%
84.00%
83.50%
83.00%
82.50%
Satisfied
2001
2003
2005
Survey Year
Q2_C_12. Helpfulness & Attitude of Staff: Health Services
94.50%
ColPercent
94.00%
93.50%
93.00%
92.50%
Satisfied
92.00%
91.50%
91.00%
90.50%
2001
2003
2005
Survey Year
62
Q2_C_13. Helpfulness & Attitude of Staff: Job Placement
Ctr/Std Employment
90.00%
ColPercent
88.00%
86.00%
84.00%
Satisfied
82.00%
80.00%
78.00%
2001
2003
2005
Survey Year
ColPercent
Q2_C_14. Helpfulness & Attitude of Staff: Learning
Resources Center
96.20%
96.00%
95.80%
95.60%
95.40%
95.20%
95.00%
94.80%
94.60%
Satisfied
2001
2003
2005
Survey Year
Q2_C_15. Helpfulness & Attitude of Staff: Library
95.50%
ColPercent
95.40%
95.30%
95.20%
Satisfied
95.10%
95.00%
94.90%
94.80%
2001
2003
2005
Survey Year
ColPercent
Q2_C_16. Helpfulness & Attitude of Staff: Math Learning
Center (MLC)
97.00%
96.00%
95.00%
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
Satisfied
2001
2003
2005
Survey Year
63
Q2_C_17. Helpfulness & Attitude of Staff: Open Access
Computer Lab
96.00%
ColPercent
94.00%
92.00%
90.00%
Satisfied
88.00%
86.00%
84.00%
82.00%
2001
2003
2005
Survey Year
Q2_C_18. Helpfulness & Attitude of Staff: Parking
70.00%
ColPercent
60.00%
50.00%
40.00%
Satisfied
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
Q2_C_19. Helpfulness & Attitude of Staff: Police
Protection
92.00%
ColPercent
90.00%
88.00%
86.00%
Satisfied
84.00%
82.00%
80.00%
78.00%
2001
2003
2005
Survey Year
Q2_C_20. Helpfulness & Attitude of Staff: College Bank
(no Bank data prior to 2005)
1
ColPercent
0.8
0.6
_Satisfied
0.4
0.2
0
2001
2003
2005
Survey Year
64
Q2_C_21. Helpfulness & Attitude of Staff: Registration
92.00%
ColPercent
91.00%
90.00%
89.00%
Satisfied
88.00%
87.00%
86.00%
85.00%
2001
2003
2005
Survey Year
ColPercent
Q2_C_22. Helpfulness & Attitude of Staff: Student
Government
90.00%
88.00%
86.00%
84.00%
82.00%
80.00%
78.00%
76.00%
74.00%
72.00%
Satisfied
2001
2003
2005
Survey Year
Q2_C_23. Helpfulness & Attitude of Staff: Transfer Center
89.00%
ColPercent
88.80%
88.60%
88.40%
Satisfied
88.20%
88.00%
87.80%
87.60%
2001
2003
2005
Survey Year
ColPercent
Q2_C_24. Helpfulness & Attitude of Staff: Tutorials
96.50%
96.00%
95.50%
95.00%
94.50%
94.00%
93.50%
93.00%
92.50%
92.00%
91.50%
91.00%
Satisfied
2001
2003
2005
Survey Year
65
Q2_C_25. Helpfulness & Attitude of Staff: Writing Center
98.00%
ColPercent
96.00%
94.00%
92.00%
90.00%
Satisfied
88.00%
86.00%
84.00%
82.00%
2001
2003
2005
Survey Year
66
Q2_D_1. Wait-time for Service: Admissions & Records
80.00%
ColPercent
70.00%
60.00%
50.00%
40.00%
Satisfied
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
Q2_D_2. Wait-time for Service: Bookstore
80.00%
ColPercent
70.00%
60.00%
50.00%
40.00%
Satisfied
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
ColPercent
Q2_D_3. Wait-time for Service: Assessment
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_D_4. Wait-time for Service: Cafeteria, gazebos, the
Coffee Break
90.00%
88.00%
86.00%
84.00%
82.00%
80.00%
78.00%
76.00%
74.00%
72.00%
70.00%
Satisfied
2001
2003
2005
Survey Year
67
Q2_D_5. Wait-time for Service: Career Planning/Career
Counseling
88.50%
ColPercent
88.00%
87.50%
Satisfied
87.00%
86.50%
86.00%
2001
2003
2005
Survey Year
ColPercent
Q2_D_6. Wait-time for Service: Childcare
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
83.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_D_7. Wait-time for Service: Counseling
85.00%
84.50%
84.00%
83.50%
83.00%
82.50%
82.00%
81.50%
81.00%
80.50%
Satisfied
2001
2003
2005
Survey Year
Q2_D_8. Wait-time for Service: Disabled Student
Services
94.00%
ColPercent
92.00%
90.00%
88.00%
Satisfied
86.00%
84.00%
82.00%
2001
2003
2005
Survey Year
68
Q2_D_9. Wait-time for Service: E.O.P.S.
88.60%
ColPercent
88.40%
88.20%
88.00%
87.80%
Satisfied
87.60%
87.40%
87.20%
87.00%
2001
2003
2005
Survey Year
Q2_D_10. Wait-time for Service: Fast Track to Work
89.80%
ColPercent
89.70%
89.60%
89.50%
Satisfied
89.40%
89.30%
89.20%
89.10%
2001
2003
2005
Survey Year
ColPercent
Q2_D_11. Wait-time for Service: Financial Aid
82.00%
81.00%
80.00%
79.00%
78.00%
77.00%
76.00%
75.00%
74.00%
73.00%
72.00%
71.00%
Satisfied
2001
2003
2005
Survey Year
Q2_D_12. Wait-time for Service: Health Services
98.00%
ColPercent
97.00%
96.00%
95.00%
Satisfied
94.00%
93.00%
92.00%
91.00%
2001
2003
2005
Survey Year
69
ColPercent
Q2_D_13. Wait-time for Service: Job Placement Ctr/Std
Employment
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
Satisfied
2001
2003
2005
Survey Year
Q2_D_14. Wait-time for Service: Learning Resources
Center
97.00%
ColPercent
96.00%
95.00%
94.00%
Satisfied
93.00%
92.00%
91.00%
2001
2003
2005
Survey Year
Q2_D_15. Wait-time for Service: Library
99.00%
ColPercent
98.00%
97.00%
96.00%
Satisfied
95.00%
94.00%
93.00%
92.00%
2001
2003
2005
Survey Year
Q2_D_16. Wait-time for Service: Math Learning Center
(MLC)
93.00%
ColPercent
92.00%
91.00%
90.00%
Satisfied
89.00%
88.00%
87.00%
86.00%
2001
2003
2005
Survey Year
70
Q2_D_17. Wait-time for Service: Open Access Computer
Lab
ColPercent
91.00%
90.50%
90.00%
Satisfied
89.50%
89.00%
2001
2003
2005
Survey Year
ColPercent
Q2_D_18. Wait-time for Service: Parking
50.00%
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_D_19. Wait-time for Service: Police Protection
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
84.00%
83.00%
82.00%
81.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_D_20. Wait-time for Service: College Bank (no Bank
data prior to 2005)
0.9
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
_Satisfied
2001
2003
2005
Survey Year
71
Q2_D_21. Wait-time for Service: Registration
88.00%
ColPercent
86.00%
84.00%
82.00%
Satisfied
80.00%
78.00%
76.00%
74.00%
2001
2003
2005
Survey Year
Q2_D_22. Wait-time for Service: Student Government
87.00%
ColPercent
86.50%
86.00%
85.50%
Satisfied
85.00%
84.50%
84.00%
2001
2003
2005
Survey Year
ColPercent
Q2_D_23. Wait-time for Service: Transfer Center
90.00%
89.50%
89.00%
88.50%
88.00%
87.50%
87.00%
86.50%
86.00%
85.50%
85.00%
84.50%
Satisfied
2001
2003
2005
Survey Year
Q2_D_24. Wait-time for Service: Tutorials
94.00%
ColPercent
93.00%
92.00%
91.00%
Satisfied
90.00%
89.00%
88.00%
87.00%
2001
2003
2005
Survey Year
72
Q2_D_25. Wait-time for Service: Writing Center
96.00%
ColPercent
94.00%
92.00%
90.00%
Satisfied
88.00%
86.00%
84.00%
2001
2003
2005
Survey Year
73
ColPercent
Q2_E_1. Service Location: Admissions & Records
97.60%
97.40%
97.20%
97.00%
96.80%
96.60%
96.40%
96.20%
96.00%
95.80%
Satisfied
2001
2003
2005
Survey Year
Q2_E_2. Service Location: Bookstore
95.00%
ColPercent
94.00%
93.00%
92.00%
91.00%
Satisfied
90.00%
89.00%
88.00%
87.00%
2001
2003
2005
Survey Year
ColPercent
Q2_E_3. Service Location: Assessment
96.50%
96.00%
95.50%
95.00%
94.50%
94.00%
93.50%
93.00%
92.50%
92.00%
91.50%
91.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_E_4. Service Location: Cafeteria, gazebos, the Coffee
Break
97.00%
96.00%
95.00%
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
Satisfied
2001
2003
2005
Survey Year
74
ColPercent
Q2_E_5. Service Location: Career Planning/Career
Counseling
97.00%
96.00%
95.00%
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
Satisfied
2001
2003
2005
Survey Year
Q2_E_6. Service Location: Childcare
98.00%
ColPercent
96.00%
94.00%
92.00%
90.00%
Satisfied
88.00%
86.00%
84.00%
82.00%
2001
2003
2005
Survey Year
ColPercent
Q2_E_7. Service Location: Counseling
97.50%
97.00%
96.50%
96.00%
95.50%
95.00%
94.50%
94.00%
93.50%
93.00%
Satisfied
2001
2003
2005
Survey Year
Q2_E_8. Service Location: Disabled Student Services
98.00%
ColPercent
96.00%
94.00%
92.00%
90.00%
Satisfied
88.00%
86.00%
84.00%
82.00%
2001
2003
2005
Survey Year
75
Q2_E_9. Service Location: E.O.P.S.
96.00%
ColPercent
95.00%
94.00%
93.00%
Satisfied
92.00%
91.00%
90.00%
89.00%
2001
2003
2005
Survey Year
Q2_E_10. Service Location: Fast Track to Work
96.00%
ColPercent
95.00%
94.00%
93.00%
Satisfied
92.00%
91.00%
90.00%
2001
2003
2005
Survey Year
Q2_E_11. Service Location: Financial Aid
96.00%
ColPercent
95.00%
94.00%
93.00%
Satisfied
92.00%
91.00%
90.00%
2001
2003
2005
Survey Year
Q2_E_12. Service Location: Health Services
96.50%
ColPercent
96.00%
95.50%
95.00%
Satisfied
94.50%
94.00%
93.50%
2001
2003
2005
Survey Year
76
ColPercent
Q2_E_13. Service Location: Job Placement Ctr/Std
Employment
96.00%
95.00%
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
Satisfied
2001
2003
2005
Survey Year
Q2_E_14. Service Location: Learning Resources Center
97.00%
ColPercent
96.50%
96.00%
95.50%
95.00%
Satisfied
94.50%
94.00%
93.50%
93.00%
2001
2003
2005
Survey Year
Q2_E_15. Service Location: Library
99.00%
ColPercent
98.80%
98.60%
98.40%
98.20%
Satisfied
98.00%
97.80%
97.60%
97.40%
2001
2003
2005
Survey Year
ColPercent
Q2_E_16. Service Location: Math Learning Center (MLC)
97.00%
96.80%
96.60%
96.40%
96.20%
96.00%
95.80%
95.60%
95.40%
95.20%
Satisfied
2001
2003
2005
Survey Year
77
ColPercent
Q2_E_17. Service Location: Open Access Computer Lab
95.00%
94.00%
93.00%
92.00%
91.00%
90.00%
89.00%
88.00%
87.00%
86.00%
85.00%
Satisfied
2001
2003
2005
Survey Year
Q2_E_18. Service Location: Parking
54.20%
ColPercent
54.00%
53.80%
53.60%
53.40%
Satisfied
53.20%
53.00%
52.80%
52.60%
2001
2003
2005
Survey Year
ColPercent
Q2_E_19. Service Location: Police Protection
96.00%
94.00%
92.00%
90.00%
88.00%
86.00%
84.00%
82.00%
80.00%
78.00%
Satisfied
2001
2003
2005
Survey Year
Q2_E_20. Service Location: College Bank (no Bank data
prior to 2005)
1
ColPercent
0.8
0.6
_Satisfied
0.4
0.2
0
2001
2003
2005
Survey Year
78
Q2_E_21. Service Location: Registration
96.40%
ColPercent
96.20%
96.00%
95.80%
Satisfied
95.60%
95.40%
95.20%
95.00%
2001
2003
2005
Survey Year
ColPercent
Q2_E_22. Service Location: Student Government
89.50%
89.00%
88.50%
88.00%
87.50%
87.00%
86.50%
86.00%
85.50%
85.00%
Satisfied
2001
2003
2005
Survey Year
ColPercent
Q2_E_23. Service Location: Transfer Center
96.00%
95.50%
95.00%
94.50%
94.00%
93.50%
93.00%
92.50%
92.00%
91.50%
Satisfied
2001
2003
2005
Survey Year
Q2_E_24. Service Location: Tutorials
96.00%
ColPercent
95.50%
95.00%
94.50%
Satisfied
94.00%
93.50%
93.00%
2001
2003
2005
Survey Year
79
Q2_E_25. Service Location: Writing Center
96.00%
ColPercent
95.50%
95.00%
Satisfied
94.50%
94.00%
93.50%
2001
2003
2005
Survey Year
80
Campus Climate Survey: Educational Goal Declaration By Goal Levels
Survey Year
Base
Base
Transfer after obtaining AA/AS
Transfer without AA/AS
2001
2003
2005
A
B
C
4665
995
1742
1015
100.00%
100.00%
100.00%
100.00%
1799
407
695
364
38.60%
40.90%
39.90%
35.90%
C
C
626
137
203
127
13.40%
13.80%
11.70%
12.50%
376
78
155
72
Obtain AA/AS, not Transfer
8.10%
7.80%
8.90%
7.10%
76
10
37
12
Obtain a Voc Degree, not Transfer
1.60%
1.00%
2.10%
1.20%
122
26
50
23
Obtain a Certificate, not Transfer
2.60%
2.60%
2.90%
2.30%
110
23
37
18
Formulate Career Plans
2.40%
2.30%
2.10%
1.80%
165
31
69
26
Acquire Job Skills
3.50%
3.10%
4.00%
2.60%
49
9
15
10
Update Job Skills
1.10%
0.90%
0.90%
1.00%
55
6
31
8
Maintain Cert. or License
1.20%
0.60%
1.80%
0.80%
140
39
59
25
Leisure
3.00%
3.90%
3.40%
2.50%
87
18
32
19
Basic Skills Improvement
1.90%
1.80%
1.80%
1.90%
36
5
11
15
GED/High School
0.80%
0.50%
0.60%
1.50%
323
83
121
73
6.90%
8.30%
6.90%
7.20%
A
Q6_1x. Educational Goals: Top Goal
(Including Undecided)
A
AB
Undecided
_No Response
701
123
227
223
15.00%
12.40%
13.00%
22.00%
AB
81
Survey Year
Base
Base
Transfer after obtaining AA/AS
Transfer without AA/AS
2001
2003
2005
A
B
C
4665
995
1742
1015
100.00%
100.00%
100.00%
100.00%
335
82
118
69
7.20%
8.20%
6.80%
6.80%
470
105
180
91
10.10%
10.60%
10.30%
9.00%
213
41
82
47
Obtain AA/AS, not Transfer
4.60%
4.10%
4.70%
4.60%
42
13
12
7
Obtain a Voc Degree, not Transfer
0.90%
1.30%
0.70%
0.70%
91
21
33
12
Obtain a Certificate, not Transfer
2.00%
2.10%
1.90%
1.20%
424
103
156
76
Formulate Career Plans
9.10%
10.40%
9.00%
7.50%
426
73
183
84
9.10%
7.30%
10.50%
8.30%
87
15
32
17
Update Job Skills
1.90%
1.50%
1.80%
1.70%
53
14
23
8
Maintain Cert. or License
1.10%
1.40%
1.30%
0.80%
92
18
38
16
Leisure
2.00%
1.80%
2.20%
1.60%
133
31
60
20
Basic Skills Improvement
2.90%
3.10%
3.40%
2.00%
10
3
3
2
GED/High School
0.20%
0.30%
0.20%
0.20%
335
88
124
78
Undecided
7.20%
8.80%
7.10%
7.70%
C
Q6_2x. Educational Goals: 2nd Goal
(Including Undecided)
Acquire Job Skills
A
C
_No Response
1954
388
698
488
41.90%
39.00%
40.10%
48.10%
AB
82
Survey Year
Base
Base
2001
2003
2005
A
B
C
4665
995
1742
1015
100.00%
100.00%
100.00%
100.00%
132
22
62
30
Transfer after obtaining AA/AS
2.80%
2.20%
3.60%
3.00%
89
17
32
17
Transfer without AA/AS
1.90%
1.70%
1.80%
1.70%
218
55
81
39
Obtain AA/AS, not Transfer
4.70%
5.50%
4.60%
3.80%
40
7
19
2
Obtain a Voc Degree, not Transfer
0.90%
0.70%
1.10%
0.20%
62
10
26
16
Obtain a Certificate, not Transfer
1.30%
1.00%
1.50%
1.60%
284
63
106
53
Formulate Career Plans
6.10%
6.30%
6.10%
5.20%
386
86
144
79
Acquire Job Skills
8.30%
8.60%
8.30%
7.80%
103
20
48
16
Update Job Skills
2.20%
2.00%
2.80%
1.60%
63
13
24
12
Maintain Cert. or License
1.40%
1.30%
1.40%
1.20%
213
43
89
34
Leisure
4.60%
4.30%
5.10%
3.30%
209
57
69
32
4.50%
5.70%
4.00%
3.20%
C
Q6_3x. Educational Goals: 3rd Goal
(Including Undecided)
C
Basic Skills Improvement
BC
14
5
7
1
GED/High School
0.30%
0.50%
0.40%
0.10%
436
95
172
106
Undecided
9.30%
9.50%
9.90%
10.40%
_No Response
2416
502
863
578
51.80%
50.50%
49.50%
56.90%
AB
Cell Contents:
- Count
- Column Percentage
- Statistical Test Results
Statistics:
- Column Proportions: Columns Tested (5%): A/B/C
- Column Means: Columns Tested (5%): A/B/C
83
Campus Climate Survey: Educational Goal Attainment by Goal Type
Survey Year
Base
Base
Q6_2_1. Educational Goal
Completion: Transfer after
obtaining AA/AS
2003
A
B
2005
C
1918
417
763
424
100.00%
100.00%
100.00%
100.00%
648
154
258
146
Combine : {None, Little}
33.80%
36.90%
33.80%
34.40%
560
120
211
119
Somewhat
29.20%
28.80%
27.70%
28.10%
710
143
294
159
Combine : {A_lot, Completed}
37.00%
34.30%
38.50%
37.50%
Base
Q6_2_2. Educational Goal
Completion: Transfer without
AA/AS
2001
Combine : {None, Little}
990
201
380
225
100.00%
100.00%
100.00%
100.00%
336
71
150
69
33.90%
35.30%
39.50%
30.70%
275
70
94
70
27.80%
34.80%
24.70%
31.10%
379
60
136
86
38.30%
29.90%
35.80%
38.20%
C
Somewhat
B
Combine : {A_lot, Completed}
Base
Q6_2_3. Educational Goal
Completion: Obtain AA/AS, not
Transfer
283
155
100.00%
100.00%
259
51
114
66
38.30%
38.60%
40.30%
42.60%
200
42
75
37
Somewhat
29.60%
31.80%
26.50%
23.90%
217
39
94
52
Combine : {A_lot, Completed}
32.10%
29.50%
33.20%
33.50%
215
23
102
59
100.00%
100.00%
100.00%
100.00%
137
14
73
39
Combine : {None, Little}
63.70%
60.90%
71.60%
66.10%
44
5
15
14
Somewhat
20.50%
21.70%
14.70%
23.70%
34
4
14
6
Combine : {A_lot, Completed}
15.80%
17.40%
13.70%
10.20%
Base
Q6_2_5. Educational Goal
Completion: Obtain Certificate,
not Transfer
132
100.00%
Combine : {None, Little}
Base
Q6_2_4. Educational Goal
Completion: Obtain a Voc
Degree, not Transfer
676
100.00%
283
36
134
78
100.00%
100.00%
100.00%
100.00%
151
14
78
44
Combine : {None, Little}
53.40%
38.90%
58.20%
56.40%
62
10
26
15
Somewhat
21.90%
27.80%
19.40%
19.20%
70
12
30
19
Combine : {A_lot, Completed}
24.70%
33.30%
22.40%
24.40%
84
Survey Year
Base
Base
Q6_2_6. Educational Goal
Completion: Formulate Career
Plans
2001
2003
A
B
2005
C
712
144
295
155
100.00%
100.00%
100.00%
100.00%
247
53
113
56
Combine : {None, Little}
34.70%
36.80%
38.30%
36.10%
249
57
97
51
Somewhat
35.00%
39.60%
32.90%
32.90%
216
34
85
48
Combine : {A_lot, Completed}
30.30%
23.60%
28.80%
31.00%
Base
811
135
342
188
100.00%
100.00%
100.00%
100.00%
283
44
130
79
Combine : {None, Little}
34.90%
32.60%
38.00%
42.00%
284
57
110
54
Somewhat
35.00%
42.20%
32.20%
28.70%
Q6_2_7. Educational Goal
Completion: Acquire Job Skills
BC
Combine : {A_lot, Completed}
Base
34
102
55
30.10%
25.20%
29.80%
29.30%
264
25
123
75
100.00%
100.00%
100.00%
100.00%
95
4
55
28
36.00%
16.00%
44.70%
37.30%
80
11
30
21
Somewhat
30.30%
44.00%
24.40%
28.00%
89
10
38
26
Combine : {A_lot, Completed}
33.70%
40.00%
30.90%
34.70%
Combine : {None, Little}
Q6_2_8. Educational Goal
Completion: Update Job Skills
A
Base
Q6_2_9. Educational Goal
Completion: Maintain Cert. or
License
244
208
16
112
63
100.00%
100.00%
100.00%
100.00%
111
9
63
33
Combine : {None, Little}
53.40%
56.30%
56.30%
52.40%
47
3
20
19
Somewhat
22.60%
18.80%
17.90%
30.20%
50
4
29
11
Combine : {A_lot, Completed}
24.00%
25.00%
25.90%
17.50%
Base
417
72
193
103
100.00%
100.00%
100.00%
100.00%
98
9
53
33
23.50%
12.50%
27.50%
32.00%
A
A
92
17
39
24
Somewhat
22.10%
23.60%
20.20%
23.30%
227
46
101
46
Combine : {A_lot, Completed}
54.40%
63.90%
52.30%
44.70%
Combine : {None, Little}
Q6_2_10. Educational Goal
Completion: Leisure
C
85
Survey Year
Base
Base
Q6_2_11. Educational Goal
Completion: Basic Skills
Improvement
Combine : {None, Little}
2001
2003
A
B
2005
C
415
70
180
94
100.00%
100.00%
100.00%
100.00%
81
7
50
17
19.50%
10.00%
27.80%
18.10%
116
26
35
32
28.00%
37.10%
19.40%
34.00%
218
37
95
45
52.50%
52.90%
52.80%
47.90%
A
Somewhat
B
Combine : {A_lot, Completed}
Base
Combine : {None, Little}
174
7
91
69
100.00%
100.00%
100.00%
100.00%
58
-
36
20
33.30%
-
39.60%
29.00%
Q6_2_12. Educational Goal
Completion: GED/High School
Somewhat
Combine : {A_lot, Completed}
B
16
2
5
8
9.20%
28.60%
5.50%
11.60%
100
5
50
41
57.50%
71.40%
54.90%
59.40%
Cell Contents:
- Count
- Column Percentage
- Statistical Test Results
Statistics:
- Column Proportions: Columns Tested (5%): A/B/C
Rules:
- Hide columns where the Count is less than or equal to 0
- Hide columns where the Count is less than or equal to 0
86
ColPercent
Q6_2_1. Educational Goal Completion: Transfer after
obtaining AA/AS
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Combine : {None, Little}
Somewhat
Combine : {A_lot,
Completed}
2001
2003
2005
Survey Year
ColPercent
Q6_2_2. Educational Goal Completion: Transfer without
AA/AS
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Combine : {None, Little}
Somewhat
Combine : {A_lot,
Completed}
2001
2003
2005
Survey Year
ColPercent
Q6_2_3. Educational Goal Completion: Obtain AA/AS,
not Transfer
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Combine : {None, Little}
Somewhat
Combine : {A_lot,
Completed}
2001
2003
2005
Survey Year
ColPercent
Q6_2_4. Educational Goal Completion: Obtain a Voc
Degree, not Transfer
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Combine : {None, Little}
Somewhat
Combine : {A_lot,
Completed}
2001
2003
2005
Survey Year
87
Q6_2_5. Educational Goal Completion: Obtain
Certificate, not Transfer
70.00%
ColPercent
60.00%
Combine : {None, Little}
50.00%
40.00%
Somewhat
30.00%
Combine : {A_lot,
Completed}
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
ColPercent
Q6_2_6. Educational Goal Completion: Formulate Career
Plans
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Combine : {None, Little}
Somewhat
Combine : {A_lot,
Completed}
2001
2003
2005
Survey Year
ColPercent
Q6_2_7. Educational Goal Completion: Acquire Job
Skills
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Combine : {None, Little}
Somewhat
Combine : {A_lot,
Completed}
2001
2003
2005
Survey Year
ColPercent
Q6_2_8. Educational Goal Completion: Update Job Skills
50.00%
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Combine : {None, Little}
Somewhat
Combine : {A_lot,
Completed}
2001
2003
2005
Survey Year
88
Q6_2_9. Educational Goal Completion: Maintain Cert. or
License
60.00%
ColPercent
50.00%
Combine : {None, Little}
40.00%
Somewhat
30.00%
20.00%
Combine : {A_lot,
Completed}
10.00%
0.00%
2001
2003
2005
Survey Year
Q6_2_10. Educational Goal Completion: Leisure
70.00%
ColPercent
60.00%
Combine : {None, Little}
50.00%
40.00%
Somewhat
30.00%
Combine : {A_lot,
Completed}
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
Q6_2_11. Educational Goal Completion: Basic Skills
Improvement
60.00%
ColPercent
50.00%
Combine : {None, Little}
40.00%
Somewhat
30.00%
20.00%
Combine : {A_lot,
Completed}
10.00%
0.00%
2001
2003
2005
Survey Year
ColPercent
Q6_2_12. Educational Goal Completion: GED/High
School
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
Combine : {None, Little}
Somewhat
Combine : {A_lot,
Completed}
2001
2003
2005
Survey Year
89
Campus Climate Survey: Units by Location
Survey Year
Base
Base
2001
2003
2005
A
B
C
4301
941
1628
914
100.00%
100.00%
100.00%
100.00%
63
15
33
10
1
1.50%
1.60%
2.00%
1.10%
49
15
15
11
2
1.10%
1.60%
0.90%
1.20%
275
64
103
66
3
6.40%
6.80%
6.30%
7.20%
170
34
56
24
4
4.00%
3.60%
3.40%
2.60%
149
23
63
44
5
3.50%
2.40%
3.90%
4.80%
274
42
118
58
6.40%
4.50%
7.20%
6.30%
A
6
Q10. How many units are you taking total at
Cabrillo?
A
187
43
73
35
7
4.30%
4.60%
4.50%
3.80%
161
23
61
33
8
3.70%
2.40%
3.70%
3.60%
270
53
107
59
9
6.30%
5.60%
6.60%
6.50%
216
53
63
51
10
5.00%
5.60%
3.90%
5.60%
197
34
74
51
11
4.60%
3.60%
4.50%
5.60%
812
198
298
148
12
18.90%
21.00%
18.30%
16.20%
1478
344
564
324
34.40%
36.60%
34.60%
35.40%
B
C
Combine : {12+}
90
Survey Year
Base
Base
2001
2003
2005
A
B
C
3889
865
1452
790
100.00%
100.00%
100.00%
100.00%
67
19
34
7
1.70%
2.20%
2.30%
0.90%
66
19
22
18
2
1.70%
2.20%
1.50%
2.30%
308
66
113
79
3
7.90%
7.60%
7.80%
10.00%
187
33
66
32
4
4.80%
3.80%
4.50%
4.10%
108
22
35
33
5
2.80%
2.50%
2.40%
4.20%
254
37
109
54
6.50%
4.30%
7.50%
6.80%
1
C
B
6
Q11_1. How many units are you taking at
the Aptos Campus?
A
A
180
47
67
30
7
4.60%
5.40%
4.60%
3.80%
184
35
71
38
8
4.70%
4.00%
4.90%
4.80%
296
69
115
55
9
7.60%
8.00%
7.90%
7.00%
220
53
75
48
10
5.70%
6.10%
5.20%
6.10%
180
32
71
40
11
4.60%
3.70%
4.90%
5.10%
663
160
245
111
12
17.00%
18.50%
16.90%
14.10%
1176
273
429
245
30.20%
31.60%
29.50%
31.00%
C
Combine : {12+}
91
Survey Year
Base
Base
2001
2003
A
B
2005
C
665
135
243
216
100.00%
100.00%
100.00%
100.00%
46
8
15
13
1
6.90%
5.90%
6.20%
6.00%
35
10
13
8
2
5.30%
7.40%
5.30%
3.70%
190
28
92
54
3
28.60%
20.70%
37.90%
25.00%
124
33
35
35
18.60%
24.40%
14.40%
16.20%
AC
4
B
26
3
16
6
5
3.90%
2.20%
6.60%
2.80%
51
5
17
24
6
7.70%
3.70%
7.00%
11.10%
37
6
14
15
7
5.60%
4.40%
5.80%
6.90%
26
5
4
10
8
3.90%
3.70%
1.60%
4.60%
21
8
5
8
9
3.20%
5.90%
2.10%
3.70%
13
2
5
4
10
2.00%
1.50%
2.10%
1.90%
28
6
8
12
11
4.20%
4.40%
3.30%
5.60%
39
10
14
14
12
5.90%
7.40%
5.80%
6.50%
29
11
5
13
Combine : {12+}
4.40%
8.10%
2.10%
6.00%
Q11_2. How many units are you taking at
the Watsonville Center/Area?
A
B
92
Survey Year
Base
Base
2001
2003
A
B
2005
C
30
23
-
-
100.00%
100.00%
-
-
6
4
-
-
1
20.00%
17.40%
-
-
2
1
-
-
2
6.70%
4.30%
-
-
14
11
-
-
3
46.70%
47.80%
-
-
4
3
-
-
4
13.30%
13.00%
-
-
-
-
-
-
5
-
-
-
-
2
2
-
-
6
6.70%
8.70%
-
-
-
-
-
-
7
-
-
-
-
1
1
-
-
8
3.30%
4.30%
-
-
-
-
-
-
9
-
-
-
-
-
-
-
-
10
-
-
-
-
1
1
-
-
11
3.30%
4.30%
-
-
-
-
-
-
12
-
-
-
-
-
-
-
-
Combine : {12+}
-
-
-
-
Q11_3. How many units are you taking in
San Lorenzo Valley?
93
Survey Year
Base
Base
2001
2003
A
B
2005
C
123
24
53
30
100.00%
100.00%
100.00%
100.00%
10
3
4
1
1
8.10%
12.50%
7.50%
3.30%
16
1
9
3
2
13.00%
4.20%
17.00%
10.00%
47
9
18
14
3
38.20%
37.50%
34.00%
46.70%
22
6
8
6
4
17.90%
25.00%
15.10%
20.00%
5
-
4
-
5
4.10%
-
7.50%
-
6
1
2
3
6
4.90%
4.20%
3.80%
10.00%
3
2
-
1
7
2.40%
8.30%
-
3.30%
6
1
3
1
8
4.90%
4.20%
5.70%
3.30%
1
-
1
-
9
0.80%
-
1.90%
-
1
1
-
-
10
0.80%
4.20%
-
-
-
-
-
-
11
-
-
-
-
1
-
-
1
12
0.80%
-
-
3.30%
5
-
4
-
Combine : {12+}
4.10%
-
7.50%
-
Q11_4. How many units are you taking in
Distance Learning?
94
Survey Year
Base
Base
2001
2003
A
B
2005
C
229
-
178
51
100.00%
-
100.00%
100.00%
30
-
27
3
1
13.10%
-
15.20%
5.90%
7
-
7
-
2
3.10%
-
3.90%
-
44
-
27
17
3
19.20%
-
15.20%
33.30%
14
-
9
5
4
6.10%
-
5.10%
9.80%
83
-
68
15
5
36.20%
-
38.20%
29.40%
6
-
5
1
6
2.60%
-
2.80%
2.00%
2
-
2
-
7
0.90%
-
1.10%
-
2
-
1
1
8
0.90%
-
0.60%
2.00%
8
-
8
-
9
3.50%
-
4.50%
-
7
-
4
3
10
3.10%
-
2.20%
5.90%
1
-
1
-
11
0.40%
-
0.60%
-
7
-
5
2
12
3.10%
-
2.80%
3.90%
18
-
14
4
Combine : {12+}
7.90%
-
7.90%
7.80%
B
Q11_5. How many units are you taking in
Santa Cruz City?
Cell Contents:
- Count
- Column Percentage
- Statistical Test Results
Statistics:
- Column Proportions: Columns Tested (5%): A/B/C
- Column Means: Columns Tested (5%): A/B/C
Rules:
- Hide columns where the Count is less than or equal to 0
95
Survey Year
Campus Climate Survey: Respondents' Demographics
Base
Base
2003
2005
A
B
C
4665
995
1742
1015
100.00%
100.00%
100.00%
100.00%
3284
896
1539
849
70.40%
90.10%
88.30%
83.60%
C
C
147
29
76
42
Online
3.20%
2.90%
4.40%
4.10%
56
15
30
11
Television
1.20%
1.50%
1.70%
1.10%
In Person
Q7. Which mode of learning do
you most prefer?
Base
4665
995
1742
1015
100.00%
100.00%
100.00%
100.00%
1925
520
922
483
41.30%
52.30%
52.90%
47.60%
C
C
148
39
79
30
San Lorenzo Valley
3.20%
3.90%
4.50%
3.00%
158
37
81
40
Scotts Valley
3.40%
3.70%
4.60%
3.90%
Aptos Main Campus
Q8. Which location is most
convenient for you to take
Cabrillo classes?
2001
Watsonville Center
601
152
246
203
12.90%
15.30%
14.10%
20.00%
598
159
297
142
12.80%
16.00%
17.00%
14.00%
AB
Santa Cruz Downtown
C
Base
Q8_2. How long ago did you
graduate from high school? (Not
asked in surveys prior to 2003.)
2564
-
1648
916
100.00%
-
100.00%
100.00%
248
-
151
97
This Year
9.70%
-
9.20%
10.60%
340
-
209
131
Last Year
13.30%
-
12.70%
14.30%
1761
-
1149
612
Two or more years ago
68.70%
-
69.70%
66.80%
Not Applicable
215
-
139
76
8.40%
-
8.40%
8.30%
96
Survey Year
Campus Climate Survey: Respondents' Demographics
Base
Q9. Do you have access to a
computer with Internet
connnection that would allow
you to register on-line to attend
Cabrillo?
2001
2003
2005
A
B
C
4327
948
1649
924
Base
100.00%
100.00%
100.00%
100.00%
3502
752
1409
807
Yes.
80.90%
79.30%
85.40%
87.30%
A
A
514
123
135
55
11.90%
13.00%
8.20%
6.00%
BC
C
No.
199
50
72
39
I can use a friend's.
4.60%
5.30%
4.40%
4.20%
112
23
33
23
No, but I plan to.
2.60%
2.40%
2.00%
2.50%
Base
4262
930
1614
902
100.00%
100.00%
100.00%
100.00%
780
170
292
177
Less than 3 miles
18.30%
18.30%
18.10%
19.60%
2011
432
753
425
Between 3 - 10 miles
47.20%
46.50%
46.70%
47.10%
1471
328
569
300
More than 10 miles
34.50%
35.30%
35.30%
33.30%
Q12. How far do you commute to
Cabrillo?
Base
4259
928
1611
916
100.00%
100.00%
100.00%
100.00%
2844
657
1056
616
66.80%
70.80%
65.50%
67.20%
1509
340
540
326
Afternoon, M-F
35.40%
36.60%
33.50%
35.60%
1379
243
559
302
Evenings, M-F
32.40%
26.20%
34.70%
33.00%
A
A
335
60
139
59
Saturdays
7.90%
6.50%
8.60%
6.40%
172
31
68
39
Sundays
4.00%
3.30%
4.20%
4.30%
Mornings, M-F
B
Q13. What time and day of the
week would you prefer to take
classes (Select all that
apply/Percentages may add to
>100% due to multiple
selections allowed.)
Base
3865
845
1467
827
100.00%
100.00%
100.00%
100.00%
1031
216
405
202
8 a.m.-10 a.m.
26.70%
25.60%
27.60%
24.40%
1405
298
513
308
10 a.m.-12 p.m.
36.40%
35.30%
35.00%
37.20%
Q14. What hours are convenient
for you to use Student Services?
(Select all that
12 p.m.-2 p.m.
apply/Percentages may add to
>100% due to multiple
selections allowed)
2 p.m.-4 p.m.
1438
315
540
312
37.20%
37.30%
36.80%
37.70%
1189
266
425
253
30.80%
31.50%
29.00%
30.60%
1073
232
383
227
4 p.m.-6 p.m.
27.80%
27.50%
26.10%
27.40%
1173
235
440
253
6 p.m.-8 p.m.
30.30%
27.80%
30.00%
30.60%
97
Survey Year
Campus Climate Survey: Respondents' Demographics
Base
Base
Bus
2001
2003
2005
A
B
C
4151
903
1578
890
100.00%
100.00%
100.00%
100.00%
441
121
162
71
10.60%
13.40%
10.30%
8.00%
2931
603
1121
622
70.60%
66.80%
71.00%
69.90%
485
129
193
100
11.70%
14.30%
12.20%
11.20%
BC
Drive Alone
A
Carpool
Q15. What is your main mode of
transportation to Cabrillo?
128
22
48
36
Bike
3.10%
2.40%
3.00%
4.00%
42
8
7
17
Motorcycle
1.00%
0.90%
0.40%
1.90%
79
11
34
28
1.90%
1.20%
2.20%
3.10%
45
9
13
16
1.10%
1.00%
0.80%
1.80%
4192
918
1572
893
100.00%
100.00%
100.00%
100.00%
B
Walk
A
Other
B
Base
Q16. How often are you able to
get the courses you need on the
days or hours that are good for
you?
782
191
288
175
Always
18.70%
20.80%
18.30%
19.60%
1451
329
505
306
Nearly Always
34.60%
35.80%
32.10%
34.30%
1536
309
607
328
Usually
36.60%
33.70%
38.60%
36.70%
379
77
151
76
Seldom
9.00%
8.40%
9.60%
8.50%
44
12
21
8
Never
1.00%
1.30%
1.30%
0.90%
4189
917
1572
899
Base
100.00%
100.00%
100.00%
100.00%
A
Q17. Please select sources you
have used to get information
about Cabrillo (Select all that
apply/Percentages may add to
>100% due to multiple
selections allowed)
2361
517
886
529
Cabrillo Counselors
56.40%
56.40%
56.40%
58.80%
3191
744
1286
530
College Catalog
76.20%
81.10%
81.80%
59.00%
C
C
1673
368
611
343
College Instructors or Staff
39.90%
40.10%
38.90%
38.20%
2127
362
947
627
Internet
50.80%
39.50%
60.20%
69.70%
A
AB
2579
568
959
542
Students, friends, or family
61.60%
61.90%
61.00%
60.30%
2643
596
1031
452
Course Schedule
63.10%
65.00%
65.60%
50.30%
C
C
390
77
150
97
9.30%
8.40%
9.50%
10.80%
Other
98
Survey Year
Campus Climate Survey: Respondents' Demographics
Base
2001
2003
2005
A
B
C
4183
911
1554
914
Base
100.00%
100.00%
100.00%
100.00%
3986
851
1496
857
None
95.30%
93.40%
96.30%
93.80%
102
27
30
32
2.40%
3.00%
1.90%
3.50%
43
15
13
11
2
1.00%
1.60%
0.80%
1.20%
52
18
15
14
3+
1.20%
2.00%
1.00%
1.50%
AC
Q18. How many ESL classes are
you taking this semester?
Q19. How many non-ESL basic
skills classes (200 level) are you
taking this semester?
1
B
4036
880
1502
880
Base
100.00%
100.00%
100.00%
100.00%
3327
714
1230
709
None
82.40%
81.10%
81.90%
80.60%
265
65
103
55
1
6.60%
7.40%
6.90%
6.30%
170
46
64
37
2
4.20%
5.20%
4.30%
4.20%
274
55
105
79
3+
6.80%
6.30%
7.00%
9.00%
4063
872
1515
903
100.00%
100.00%
100.00%
100.00%
A
Base
$0 - $15,999
3050
667
1118
701
75.10%
76.50%
73.80%
77.60%
557
112
214
100
13.70%
12.80%
14.10%
11.10%
B
Q20. What was your (not your
spouse's) total income in the
last tax year?
$16,000 - $30,999
C
224
47
88
38
$31,000 - $50,999
5.50%
5.40%
5.80%
4.20%
114
15
55
34
$51,000 - $75,999
2.80%
1.70%
3.60%
3.80%
A
A
118
31
40
30
2.90%
3.60%
2.60%
3.30%
$76,000+
99
Survey Year
Campus Climate Survey: Respondents' Demographics
Base
Base
Q21. What was the total income
of your parents in the last tax
year?
2001
2003
2005
A
B
C
3098
659
1175
760
100.00%
100.00%
100.00%
100.00%
587
134
221
154
$0 - $15,999
18.90%
20.30%
18.80%
20.30%
562
118
217
132
$16,000 - $30,999
18.10%
17.90%
18.50%
17.40%
682
146
245
157
$31,000 - $50,999
22.00%
22.20%
20.90%
20.70%
471
104
185
103
$51,000 - $75,999
15.20%
15.80%
15.70%
13.60%
796
157
307
214
$76,000+
25.70%
23.80%
26.10%
28.20%
Base
3599
908
1556
917
100.00%
100.00%
100.00%
100.00%
2498
645
1181
672
69.40%
71.00%
75.90%
73.30%
402
77
151
74
1
11.20%
8.50%
9.70%
8.10%
376
91
116
94
2
10.40%
10.00%
7.50%
10.30%
188
51
67
46
3
5.20%
5.60%
4.30%
5.00%
135
44
41
31
4+
3.80%
4.80%
2.60%
3.40%
4076
876
1526
877
100.00%
100.00%
100.00%
100.00%
0
A
Q22. How many children do you
or your partner support?
B
B
B
Base
English
Q23. The language spoken in
your home is:
3472
721
1307
729
85.20%
82.30%
85.60%
83.10%
471
122
173
125
11.60%
13.90%
11.30%
14.30%
133
33
46
23
3.30%
3.80%
3.00%
2.60%
A
Spanish
B
other
100
Survey Year
Campus Climate Survey: Respondents' Demographics
Base
Base
2001
2003
A
B
2005
C
568
113
198
135
100.00%
100.00%
100.00%
100.00%
68
9
27
16
Mobility Impaired
12.00%
8.00%
13.60%
11.90%
55
14
26
7
Visually Impaired
9.70%
12.40%
13.10%
5.20%
45
11
12
14
Hearing Impaired
7.90%
9.70%
6.10%
10.40%
31
7
8
5
Speech/Language Impaired
5.50%
6.20%
4.00%
3.70%
C
Q24. If you are disabled, please
identify your disability (Select all
that apply/Percentages may add
to >100% due to multiple
selections allowed)
Attention Deficit Disorder
131
20
47
42
23.10%
17.70%
23.70%
31.10%
22
5
7
5
3.90%
4.40%
3.50%
3.70%
A
Acquired Brain Injury
182
31
70
40
Learning Disabled
32.00%
27.40%
35.40%
29.60%
78
25
29
16
Psychological Disability
13.70%
22.10%
14.60%
11.90%
120
23
32
37
21.10%
20.40%
16.20%
27.40%
4212
902
1578
913
100.00%
100.00%
100.00%
100.00%
C
Other Disability
B
Base
Q25. What is your marital
status?
657
147
226
129
Married
15.60%
16.30%
14.30%
14.10%
194
30
84
36
Divorced
4.60%
3.30%
5.30%
3.90%
2977
637
1132
667
70.70%
70.60%
71.70%
73.10%
A
Single
Living with a partner
Base
Q26. What is your gender?
Female
384
88
136
81
9.10%
9.80%
8.60%
8.90%
4226
908
1581
916
100.00%
100.00%
100.00%
100.00%
2500
579
902
517
59.20%
63.80%
57.10%
56.40%
1726
329
679
399
40.80%
36.20%
42.90%
43.60%
A
A
BC
Male
101
Survey Year
Campus Climate Survey: Respondents' Demographics
Base
Base
2001
2003
2005
A
B
C
4053
859
1509
893
100.00%
100.00%
100.00%
100.00%
51
10
22
12
American Indian
1.30%
1.20%
1.50%
1.30%
134
31
46
19
Asian/Pacific Islander
3.30%
3.60%
3.00%
2.10%
38
6
15
8
African American
0.90%
0.70%
1.00%
0.90%
36
3
22
8
Filipino
0.90%
0.30%
1.50%
0.90%
876
198
321
239
21.60%
23.10%
21.30%
26.80%
2590
549
953
540
63.90%
63.90%
63.20%
60.50%
Q27. What is your ethnicity?
A
Hispanic
B
White
Mixed Race
Base
less than 16
328
62
130
67
8.10%
7.20%
8.60%
7.50%
4245
917
1576
928
100.00%
100.00%
100.00%
100.00%
24
2
10
10
0.60%
0.20%
0.60%
1.10%
1758
421
649
424
41.40%
45.90%
41.20%
45.70%
A
16 - 20
B
Q28. What is your age group?
B
1102
231
405
237
21 - 25
26.00%
25.20%
25.70%
25.50%
387
62
132
78
26 - 30
9.10%
6.80%
8.40%
8.40%
464
93
183
76
31 - 40
10.90%
10.10%
11.60%
8.20%
304
68
111
55
41 - 50
7.20%
7.40%
7.00%
5.90%
169
31
72
41
51 - 60
4.00%
3.40%
4.60%
4.40%
37
9
14
7
61+
0.90%
1.00%
0.90%
0.80%
C
Base
Q29. If you are employed, are
you working...
Full-time
3148
687
1128
682
100.00%
100.00%
100.00%
100.00%
1041
204
403
222
33.10%
29.70%
35.70%
32.60%
2107
483
725
460
66.90%
70.30%
64.30%
67.40%
A
Part-time
B
102
Survey Year
Campus Climate Survey: Respondents' Demographics
Base
_No
Q30. Is this your first semester
ever at Cabrillo?
2001
2003
A
B
2005
C
669
-
-
669
15.80%
-
-
72.80%
250
-
-
250
5.90%
-
-
27.20%
4198
902
1567
919
100.00%
100.00%
100.00%
100.00%
AB
_Yes
AB
Base
Q31. The highest education
degree you hold:
47
13
19
11
Doctorate
1.10%
1.40%
1.20%
1.20%
113
18
42
30
Master
2.70%
2.00%
2.70%
3.30%
342
61
142
58
Bachelor
8.10%
6.80%
9.10%
6.30%
318
65
112
71
7.60%
7.20%
7.10%
7.70%
C
AA/AS
High Sch/GED
3122
687
1164
685
74.40%
76.20%
74.30%
74.50%
256
58
88
64
None
6.10%
6.40%
5.60%
7.00%
4150
898
1547
912
Base
100.00%
100.00%
100.00%
100.00%
Doctorate
223
48
74
48
5.40%
5.30%
4.80%
5.30%
468
92
167
106
Master
11.30%
10.20%
10.80%
11.60%
711
151
260
142
Bachelor
17.10%
16.80%
16.80%
15.60%
Q32. Your father's highest
education degree:
402
104
151
72
9.70%
11.60%
9.80%
7.90%
1180
233
464
254
28.40%
25.90%
30.00%
27.90%
477
114
169
124
None
11.50%
12.70%
10.90%
13.60%
689
156
262
166
Don't Know
16.60%
17.40%
16.90%
18.20%
AA/AS
C
High Sch/GED
A
103
Survey Year
Campus Climate Survey: Respondents' Demographics
Base
Base
Doctorate
2001
2003
2005
A
B
C
4137
902
1537
910
100.00%
100.00%
100.00%
100.00%
83
19
34
12
2.00%
2.10%
2.20%
1.30%
446
88
172
97
Master
10.80%
9.80%
11.20%
10.70%
791
160
290
172
Bachelor
19.10%
17.70%
18.90%
18.90%
506
123
180
109
AA/AS
12.20%
13.60%
11.70%
12.00%
1346
294
501
290
High Sch/GED
32.50%
32.60%
32.60%
31.90%
452
107
161
108
None
10.90%
11.90%
10.50%
11.90%
513
111
199
122
Don't Know
12.40%
12.30%
12.90%
13.40%
Q33. Your mother's highest
education degree:
Cell Contents:
- Count
- Column Percentage
- Statistical Test Results
Statistics:
- Column Proportions: Columns Tested (5%): A/B/C
Rules:
- Hide columns where the Count is less than or equal to 0
104
ColPercent
Q7. Which mode of learning do you most prefer?
100.00%
90.00%
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
In Person
Online
Television
2001
2003
2005
Survey Year
Q8. Which location is most convenient for you to take
Cabrillo classes?
60.00%
ColPercent
50.00%
Aptos Main Campus
San Lorenzo Valley
Scotts Valley
Watsonville Center
Santa Cruz Downtown
40.00%
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
ColPercent
Q8_2. How long ago did you graduate from high school?
(Not asked in surveys prior to 2003.)
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
This Year
Last Year
Two or more years ago
Not Applicable
2001
2003
2005
Survey Year
Q9. Do you have access to a computer with Internet
connnection that would allow you to register on-line to
attend Cabrillo?
ColPercent
100.00%
80.00%
Yes.
No.
I can use a friend's.
No, but I plan to.
60.00%
40.00%
20.00%
0.00%
2001
2003
2005
Survey Year
105
ColPercent
Q12. How far do you commute to Cabrillo?
50.00%
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Less than 3 miles
Between 3 - 10 miles
More than 10 miles
2001
2003
2005
Survey Year
Q13. What time and day of the week would you prefer to
take classes (Select all that apply/Percentages may add
to >100% due to multiple selections allowed.)
ColPercent
80.00%
Mornings, M-F
Afternoon, M-F
Evenings, M-F
Saturdays
Sundays
60.00%
40.00%
20.00%
0.00%
2001
2003
2005
Survey Year
Q14. What hours are convenient for you to use Student
Services? (Select all that apply/Percentages may add to
>100% due to multiple selections allowed)
ColPercent
40.00%
8 a.m.-10 a.m.
10 a.m.-12 p.m.
12 p.m.-2 p.m.
2 p.m.-4 p.m.
4 p.m.-6 p.m.
6 p.m.-8 p.m.
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
ColPercent
Q15. What is your main mode of transportation to
Cabrillo?
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Bus
Drive Alone
Carpool
Bike
Motorcycle
Walk
Other
2001
2003
2005
Survey Year
106
ColPercent
Q16. How often are you able to get the courses you need
on the days or hours that are good for you?
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Always
Nearly Always
Usually
Seldom
Never
2001
2003
2005
Survey Year
Q17. Please select sources you have used to get
information about Cabrillo (Select all that
apply/Percentages may add to >100% due to multiple
selections allowed)
ColPercent
100.00%
80.00%
60.00%
40.00%
20.00%
0.00%
2001
2003
2005
Survey Year
Cabrillo Counselors
College Catalog
College Instructors or Staff
Internet
Students, friends, or family
Course Schedule
Other
Q18. How many ESL classes are you taking this
semester?
120.00%
ColPercent
100.00%
None
1
2
3+
80.00%
60.00%
40.00%
20.00%
0.00%
2001
2003
2005
Survey Year
ColPercent
Q19. How many non-ESL basic skills classes (200 level)
are you taking this semester?
90.00%
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
None
1
2
3+
2001
2003
2005
Survey Year
107
ColPercent
Q20. What was your (not your spouse's) total income in
the last tax year?
90.00%
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
$0 - $15,999
$16,000 - $30,999
$31,000 - $50,999
$51,000 - $75,999
$76,000+
2001
2003
2005
Survey Year
Q21. What was the total income of your parents in the
last tax year?
30.00%
ColPercent
25.00%
$0 - $15,999
$16,000 - $30,999
$31,000 - $50,999
$51,000 - $75,999
$76,000+
20.00%
15.00%
10.00%
5.00%
0.00%
2001
2003
2005
Survey Year
Q22. How many children do you or your partner support?
80.00%
ColPercent
70.00%
60.00%
0
1
2
3
4+
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
ColPercent
Q23. The language spoken in your home is:
90.00%
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
English
Spanish
other
2001
2003
2005
Survey Year
108
Q24. If you are disabled, please identify your disability
(Select all that apply/Percentages may add to >100% due
to multiple selections allowed)
ColPercent
40.00%
Mobility Impaired
Visually Impaired
Hearing Impaired
Speech/Language Impaired
Attention Deficit Disorder
Acquired Brain Injury
Learning Disabled
Psychological Disability
Other Disability
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
Q25. What is your marital status?
80.00%
ColPercent
70.00%
60.00%
Married
Divorced
Single
Living with a partner
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
Q26. What is your gender?
70.00%
ColPercent
60.00%
50.00%
40.00%
Female
Male
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
Q27. What is your ethnicity?
70.00%
American Indian
Asian/Pacific Islander
African American
Filipino
Hispanic
White
Mixed Race
ColPercent
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
109
ColPercent
Q28. What is your age group?
50.00%
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
less than 16
16 - 20
21 - 25
26 - 30
31 - 40
41 - 50
51 - 60
61+
2001
2003
2005
Survey Year
Q29. If you are employed, are you working...
80.00%
ColPercent
70.00%
60.00%
50.00%
Full-time
Part-time
40.00%
30.00%
20.00%
10.00%
0.00%
2001
2003
2005
Survey Year
Q30. Is this your first semester ever at Cabrillo?
0.8
ColPercent
0.7
0.6
0.5
_No
_Yes
0.4
0.3
0.2
0.1
0
2001
2003
2005
Survey Year
ColPercent
Q31. The highest education degree you hold:
90.00%
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Doctorate
Master
Bachelor
AA/AS
High Sch/GED
None
2001
2003
2005
Survey Year
110
Q32. Your father's highest education degree:
35.00%
Doctorate
Master
Bachelor
AA/AS
High Sch/GED
None
Don't Know
ColPercent
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
2001
2003
2005
Survey Year
Q33. Your mother's highest education degree:
35.00%
Doctorate
Master
Bachelor
AA/AS
High Sch/GED
None
Don't Know
ColPercent
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
2001
2003
2005
Survey Year
111
112
Written Comments About Classes at Cabrillo (non-edited)
A
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
Classes in general, excepting Organic Chem, tend to treat subject matter in a way that only prepares students for tests. Much more effort
must be put into getting people to think. Equations and writing a well-organized essay don't help people become independent thinkers,
understanding people not other cultures.
Need more general Allied Health classes. Jason Camara and MA160 teacher were excellent & accurate graders. One instructor does
not grade fairly. Parking is a nightmare.
Enjoyable.
Good.
Grading! A number of teachers in the Math & Physical Science departments are somewhat brutal in their grading, between making
difficult tests and taking off large numbers of points. There are still a good number of fair graders, but some classes take way over the
amount of time that the class unit count would call for. Labs: Chemistry labs, at least for 1B & 12AL, give 6 hrs. in class for 2 units,
which would be fine if homework were not involved, then require another 6 hrs. (give or take) of time in homework.
Cabrillo has given me the opportunity to develop a strong foundation with depth and breadth. Though the flexibility is in general quite
excellent, I wish there were lab/science classes at nights & weekends! More online classes, too!
This school is very nice but could use some improvements to ensure its future. Larger computer labs, majority of the time Library
computers are readily used by people to chat or social network site while other students wait hours to get to look up Chem data.
Lab classes have helped toward my occupational goals more than my educational goals.
No open gym/weight room times - bad.
Diversity is unimportant to most sciences, or at least has a different meaning than is implied here. Jason would be an excellent instructor
because of his mastery of Chemistry, not the number of vowels in his name.
Cultural and ethnic cooling
I've enjoyed my time at Cabrillo very much. As a Biology major, I've been through Math, Chem, and Physics and have found outstanding
teachers who really care about their students' successes The facilities and tutors available are awesome!
My HS-15 Human Sexuality instructor has difficulty clearly explaining topics, which leads to mass confusion. She has also made remarks
based on her opinion that does not provide a safe space for open discussion.
Need more classes that are required, actually made available, e.g., German 3! It would be nice to be able to write in a Word document
while researching in the Library, or advertise the other computer lab by Twin Lakes Church more!
The Financial Aid office seemed virtually useless for students transferring from Cabrillo. They had no information to offer me about
scholarships, loans, or any other opportunities. The Transfer Center was much more helpful.
Not enough science classes. When signed up completely filled very quickly. Not that this survey really matters. Not enough science
instructors for example nighttime Chemistry, Physics.
I have only taken Art and Art History classes at Cabrillo and they are always excellent and above my expectations. I love lots of open lab
time! :-)
There seems to be no standardized expectations of a particular classes) and this might be a benefit. I find that because Cabrillo does not
audit classes, I have had to go elsewhere for personal interest courses.
Keep ART alive!! We need the new music studio building.
Too many students and not enough room in classes. As a result, classes fill too quickly - not enough room on wait lists.
Some teachers meet this criteria (highly skilled/well-prepared), others are far from it.
In some of my classes, I feel way too close to the person next to me. It should be two to a table but it's 3. Some people don't even get a
desk. All the seats have gum all over them or stains on the chairs. It's gross.
It's very difficult to make general statements about all courses and instructors. Some are very good, but I've had a few very bad
instructors…how do you answer for both?
Cabrillo College is an amazing place to go to school because not only do they offer a huge variety of classes but it gives off the feeling
that everyone wants to help everyone succeed. I am so thankful and proud to be a Cabrillo student!
My name was spelled wrong through admissions. :-(
The parking meters on the very top of the garage are stupid…we never have that many visitors at one time, so it just takes spaces away
from students. On days when I start class at 9:30, I have to get here at 8:30 so I can get the last of the parking spots.
The Cafeteria food is terrible!
Carlos F. and Mark Eastman are two very amazing teachers here at Cabrillo. Student Govt. disappointed me when they took away the
wireless internet. Parking situation needs to improve.
The only thing I do not like about many Cabrillo College teachers/professors is their language. Many use bad words as a way to express
what they feel about a particular subject. It is annoying and frustrating to have to deal with this.
They satisfied my needs.
Art classes are great.
I really want to take an auto shop class. I think it is crucial these days to know how to work on your own car.
One instructor is not a good teacher! Mo Moscovitz is the best - and Davidson. You don't have any film classes!
113
Written Comments About Classes at Cabrillo (non-edited)
A
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
The pigeon poop piles got to go.
The classes are enjoyable and challenging. I have enjoyed my time at Cabrillo. The campus buildings however are in great need of
attention. Parking is a major problem.
Some classes are too big for me but I understand the need for bigger classes due to the growth of student population and lack of
qualified teachers.
I am in ASL1 with M. Moscovitz. You are lucky to have an instructor like him on staff. It would be great if you re-established the
language lab for sign language.
The instructors are very helpful and easy to reach, and the curriculum is well-placed in the length of the semester.
I would like to see ASL (Sign Language) offered at least 2 more semesters than it currently is offered.
This is my lst year at Cabrillo. The classes are good and the teachers are enthusiastic and helpful.
A lot of classes assign homework like it's the only class you're taking.
One instructor is too old to teach - she does not have patience and she treats college students like 2nd graders.
Compared to my educational experience at UCSC, I feel Cabrillo College is far superior. It is more affordable, classes are smaller thus
giving students more attention from the faculty. This is a great school!
The labs need to be available to all. Student govt not effective re: wireless internet. Construction sucks, but other than that I understand.
Wish that Cabrillo could provide a class schedule with a wider range of times.
Free parking for everybody, or NO MORE PARKING TICKETS!
You didn't define what you meant by diverse in #16. Racially educationally subject wise? I would like to see more class options in the
ALA and in the cooking section where I hear you may be canceling some classes. I would like to see more interesting classes for the
local community, not just kid's transferring to four year colleges.
There's only one class that was suited towards my goal of being a graphic designer. There's no classes on Bartending. Nothing on
Mortuary Science. Nothing on Beauty School.
Please offer Chinese Language class. There is no USB slot on computers. Please offer assessment for higher level (e.g., Math 4/Math
5).
Applied Living Arts (Inter. Design). It would be a benefit to have more classes available in this area.
I would love to see more Horticulture, Art and Interior Design, Applied Arts classes. These have been really cut back.
Teachers can be hit and miss. I have had great instructors, as well as a biased racist instructor.
I believe Cabrillo is an excellent college but could use more emphasis on race relations such as Dr. Omosope teaches in her English 2
course. Students should be required to take a multicultural course.
Class size can be too large in some cases. Also there need toe more sections offered in the Science classes especially BIO 4, 5, & 6.
I have received a "C" & a "B" in two classes where I had achieved "B" & "S" in terms of points but the teachers moved me down a grade
on unclear & unfair basis.
I would like to see more History classes.
Every class session is well prepared by the instructor.
Please release this instructor!
Thank you for working on the parking situation.
The classes seem to be really good and taught very well. And the instructors are great too.
Chairs and desks are out dated and too small and falling apart.
SOC1 instructor needs to be audited. In all my years of education I have never run into such insolence in a teacher. You must know this.
The classes are good. I haven't run into any problems since I started attending.
I think Cabrillo is a good school and offers plenty opportunity. The one thing I wish was that the teachers would be a little more willing to
take the time with me when I speak to them personally. They seem to want you in and out. Sometimes I don't feel I get the questions
answered that I need answered.
Please offer more than just German 1 and 2
We need more student parking very badly. It's sad to miss class or be extremely late due to lack of parking.
Spanish 18 will be good to have it.
Every class I've taken here at Cabrillo has been great; all the professors know their subjects inside and out!
70
Fire this instructor.
I have been very pleased with my experience at Cabrillo. Dr. Omosupe, Winnie Baer, Kanda Wheeley, Dr. Lee, and Terry Fetterman are
wonderful teachers. I actually have only had one bad experience with a teacher. They've all been great!
71
The instructors at Cabrillo are fantastic! The classes are great, but I would be happier if three were more classes available. I also believe
that Cabrillo wastes a lot of money on parking structures that are not necessary when it could be promoting classes or opening new
classes.
114
Written Comments About Classes at Cabrillo (non-edited)
A
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
Need more Vocational type of classes.
Question 5 & 10 vary as I have had both amazing and disappointing teachers. Generally I have found the English Dept. most frustrating.
Big thumbs up to Claudia Close, Terry Fetterman & Kathy Cowen.
Well structured and good variety.
Though classes are filled to capacity, the instructors are extremely helpful. Some classes especially welding classes, have long waiting
lists and the school requires additional facilities to meet demands. Other classes, especially Beginning Autocad, lack an advanced
course to follow-up with studies.
Overall the classes at Cabrillo are pretty good. A wider range of times and days could be improved but again overall it's pretty good. This
is a good Community College!
Academic Counselors need to be more uniform in their advice. I've been to 3 different Counselors this semester and been told 3 different
things regarding the classes needed to transfer.
Also completed Aero 1. Mo Hassan is very good at challenging students, keeping them on task, & running a tight ship!
The classes are all fairly good; the environment is boring.
The Engineering Dept. is well organized offering many classes to prepare student for transfer. The staff is focused on student success
and very helpful in preparing students for transfer.
Some of my younger, less experienced instructors seem less prepared in lecture.
All the Science and Math courses at Cabrillo are great.
Classes such as the Hawaiian Heritage class next summer should be available more often as well as language classes. More recycling
trans cans would be great.
I am only taking two classes. I am enjoying my experience. I wish there was a language lab. I would take full advantage of it. I don't
believe there are enough computers; I seem to never get one in the library.
People, even schools, should not feel the need to obsess over the race, gender, etc. of faculty and staff, but rather the quality of the
people.
This looks like a scam to get more money. Cabrillo needs more money.
Your cafeteria should be bigger because many times there aren't enough seats. Perhaps offer more variety of foods. Perhaps make more
parking spaces as well.
The teaching staff has been very diverse; not in ethnicity or race but in organization and intelligence.
Offer more Fire Technology classes.
I would really like to have more Deaf Culture classes offered at this college. Advanced ASL etc. Perhaps an interpreting course to
prepare to take State exam.
I am taking different classes full-time for the first time and I have found that the instructors are very well informed and can pass on their
knowledge tome. They also are good at listening to my concerns and questions.
ESL education should provide better classes which can be a bridge from ESL to no-ESL classes.
Soc2 is run like we were in Elementary School….Get her some help!
The classes have a good pace. It is challenging without being overwhelming.
The parking is horrible.
For questions 8&9 I put 4 instead of 5 because I've had some great teachers who are very prepared and willing to listen but I've also
have one or two who just ramble their opinions the whole class and single some students out.
Great teachers, especially in Business courses. Communicate well the information taught.
This is the 3rd survey I've taken this week.
Some classes were more enjoyable that others, although I did not immediately plan my classes around my current educational goal.
Some instructors are very well prepared and give students great opportunities to learn. Others teach at a substandard level and need to
be observed and coached. Assessment process needs to be changed for students with learning disabilities. If a person has a disability
and has an accommodation to use calculator he /she should be able to use it in the assessment.
Many people I encounter that have attended Cabrillo always give positive feedback about Cabrillo.
Survey of American Pop Music is a great class. Sociology of Gender Roles is very interesting and informative.
All excluding one teacher I have had seem to have a personal interest in my individual education which makes it easier and more
rewarding to succeed.
Teachers need to answer e-mails by students and with an on-line class that is the only way to communicate.
More outside seating and cheaper food.
Classes are overcrowded. Construction is noisy. And there aren't enough classes offered. Also parking's a mess.
The parking is bad!
The furnace in the 400 building is shot; fix it.
In general classes are well planned and helped me in developing my views on the world and gave me a lot of useful information.
115
Written Comments About Classes at Cabrillo (non-edited)
A
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
I have found all my classes to be very helpful towards my education and every teacher I've had has been great! I'm very pleased with my
decision with attending Cabrillo.
My best parking lot has been demolished for some unnecessary parking structure! Bad choice! We have enough parking! I'd rather have
more classes offered!
You should offer Latin Language classes
Buildings could be better maintained. Another thing (this has nothing to do with classes), the Cafeteria food choices changed a couple of
years ago for the worse! More funds would be appreciated in the Dance Department for performances in theatre (theatre floor, yuck!).
Too many classes are offered at inconvenient times and there are not very many Liberal Art Majors; music performance, specific
instrument performance, sign language (beyound2), majors in specific languages - other than Spanish, etc.
The Instructors are overall good except I have had a few instructors who allow comments from students that are not appropriate for
classes; closed minded remarks.
If the books have not changed don't make us buy the revised addition for $150.00. Most people that are going here (Cabrillo College)
don't have a lot of money and I think new books every semester is robbery.
This is the worst survey ever written. Insufficient details will provide you with nothing! Must be simpler and more direct!
The classes at Cabrillo are helpful and the teachers make a really big effort to make the student understand what the teacher is saying.
I've really enjoyed all my classes at Cabrillo. Mr. Fetterman, Ms.. Soltis and Mr. Eastman, have been great teachers.
Please get more Tutor's in the Writing Labs. Thanks.
Increase open hours of Reading Lab.
Every class I have attended here have been interesting, well prepared, and I have never been disappointed.
This is my 1st semester here so I am not familiar with the school. But what I see of it I like.
This instructor is racist and sexist.
I have been totally satisfied with my classes at Cabrillo. I was partially disappointed in my World Religions Survey course. The Professor
knew his stuff but he was obviously burnt out and treated it like it was High School in terms of expectations (class requirements) and
comments in class (ie "when you get to real college").
Real thorough and enthusiastic - considering it's Bio.; hard but really interactive.
The classes are too slow paced for my tastes.
There are classes that I want that are non-existent at Cabrillo. There are no classes what-so-ever dealing with Animation. I don't want to
be a boring painter. Animation!
All classes have been great (over 3 semesters). Cabrillo has a knack for hiring excellent instructors.
I transferred here from NorCAL and generally enjoy my classes. I actually feel guilty when I miss a class. I am doing much better here do
to the Professors maintaining my interest and the atmosphere here at Cabrillo.
Some teachers have brought unneeded political bias into the class to voice their own opinions, but that is a minor gripe. Also, the amount
of parking is somewhat limited with regard to the number of students and new parking is under construction.
Construction has caused a mess for both parking and grounds.
My one main concern is that some teachers bring their own personal politics into the classroom when they are inappropriate. It is not a
major problem, I can still do well in the classes, but it would be more professional without the comments. Most teachers are great though;
much better teachers than in High School.
More classes need to be offered in the higher levels of Physics and Math. I have to sacrifice one class for another because there aren't
alternative times.
Very impressed and pleased. Have attended eight colleges total and taught in a Vocational College, and this College can hold it's own
with the best.
Provide open access to weight room and pool.
When I first came to Cabrillo I was told by a Counselor that I could take a certain class; the system let me in. Then once in the instructor
told me I needed a certain prerequisite. Train your counselors better.
I love Cabrillo because of the beautiful campus. But the one problem is soda machines eating my money. I don’t have money to waste!
Computer lab does not have word processors on computer - bad.
I have enjoyed every class I have taken here at Cabrillo. I have found many of my instructors are very good at what they do.
I have enjoyed all the classes I have taken. I am disappointed that Chinese is no longer offered. Please bring back that program/class. I
am interested in an International Relations Major, and I would like to have Chinese (Mandarin or Cantonese) as my second language.
Thank you.
I think there should be a hands-on Aviation class to teach you to fly that actually gets you in the air; I don't know if there is a class like that
yet.
All classes in the schedule of classes seem interesting in their own right. Sadly I cannot take all the classes that seem like fun at this
time, maybe in later years after UCSC.
116
Written Comments About Classes at Cabrillo (non-edited)
A
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
In general the classes I have taken have proven to be challenging, interesting, and informative, and at times a little fun.
Need more Word Processing labs and printers, otherwise perfect! This survey is pretty huge.
Please alter MW/T The classes in different semesters. Alternating times makes it easier for students who have busy schedules to take
their classes.
Since I came as an out of town student, the navigation at the school has gotten slightly better. It was very hard to find my way to
Assessment Center / Student Center & parking as a new student.
CEM courses could have more areas provided in each semester.
Class sizes could be smaller and not jammed in to a lecture hall for 3 hours. See Econ1A Tues evening for example of overcrowded.
Information about; assignments and lab time could be more clear and available.
Need more History classes and Auto shop.
I don't like that Cabrillo has no student life. The Assessment tests I feel placed me in the wrong class.
Cabrillo has been okay, but this semester I'm taking 2 classes at De Anza because they offer so much more (i.e.. Islamic Studies, History
of Russia, Arabic..) and these are all UC transferable! You had one semester of Middle East History that doesn't even transfer and you
cancelled it this year. Please try to offer more about Middle East; it is a big deal now!
Better and bigger desks and chairs needed.
Not enough selections for Journalism classes.
Teachers play favorites, especially in the Social Sciences.
I love Cabrillo teachers. I have went to 3 other JC's and Cabrillo has the best teachers and staff. I drive 40 miles to come here for that
reason.
Need more convenient tutoring classes.
There is a particular teacher on this campus that would have affected my answer differently if I had included her in this survey.
Some classes overcrowded.
I have had teachers who feel the need to share their Political beliefs (that are based on ** presented to us by the media) in totally
inappropriate situations. It is very irritating and makes them come off as unintelligent people.
I have had nothing but good and positive things happen here - teachers willing to help - labs with tutors are so helpful too.
I would like to see Cabrillo accept more students for their Radiology Program.
Parking is still difficult to get. Classes are also hard to get; more need to be offered.
Teachers need to better understand what ADD is and instead of saying they will help…actually help!
MA 170 A, MA 170 B: The grading scale is way above so it makes it hard to get and A or B.
Please re-think disability access to 2nd floor classrooms 1521 & 1522 ECE Building.
It would be good to have more night classes in the Watsonville Center.
Classroom appearances is somewhat or something that needs to be taken into consideration; better chairs and tables.
More Women's Studies classes!
My son had a positive experience at Cabrillo. I'm looking forward to the same.
If an instructor is knowledgeable and can teach well I wouldn't care what "ethical" background he or she's from. Secondly, the Student
Government leans too far to the left and can't take criticism.
I have not been impressed with the instructors at Cabrillo in comparison to the DeAnza/Foothill Instructors. It seems like they are trying to
fill a quota instead of trying to educate, inspire, and motivate their students.
Classes offered are broad and exceed the level of classes offered at other community colleges. The Photography Dept. staff is all top
notch.
175
176
177
178
The Biology classes specifically Anatomy (Bio 4) need some attention; most instructors are scattered, disorganized, and unhelpful.
179
Outstanding Philosophy Dept! Rivals the same classes at UCSC! Wonderful small class sizes and personal attention from teachers!
Out of the two other colleges I attended, one in O.C., and one on the East coast, I have to say this is by far the best college. I always try
to get other people to attend.
180
181
182
183
184
185
MA 170A has not a fair grading.; the grading is too high.
I have taken classes of and on for a while and only had one or two teachers I didn't like.
Shouldn't wait so long to drop kids. If they aren't present 1st day of classes then spot should be given to someone who shows.
Lack of available class times in Science Department is horrible!
The classes and the instructors are great.
I have enjoyed the classes I have taken and have always felt the classes fulfilled what I expected and wanted from the class.
More parking.
English 2 with Stan Rushworth is an excellent class. It is very helpful in better writing techniques. Pol Sci 1 with Sondra Ricar is a well
taught class and increases overall awareness in a mentally stimulating class.
117
Written Comments About Classes at Cabrillo (non-edited)
A
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
Cabrillo is worth the hairy commute.
There has to be a more diverse instructional group. All I have seen are white people! I have attended Flex Week activity to observe
teaching group as a whole and I see that there is a problem here. The Watsonville Center is the only group to have it's act together.
Enjoy taking the classes; I feel comfortable in the classrooms.
The diversity of classes at Cabrillo is excellent, better than at UCSC!
I have experienced that if you put a lot of effort you can be successful in school at Cabrillo and to the University.
I think they should provide more variety of classes at Watsonville campus.
The classes at Cabrillo are small so it's easier for the instructors to communicate with the students.
Classes are so expensive and more when you don't receive financial aid for migratory status.
I like my classes because the teacher explains very well and the people are very nice.
Watsonville needs a Bio lab with cadavers(?) and mice(?). Dance class. We need a locker room in Watsonville.
I am very impresses with all of the instructors I have had so far. I enjoy being on campus and I see many motivated students.
Well organized. Cabrillo gives classes at all different times in the day.
I think that the Cabrillo in Watsonville should offer classes for the Nursing Program. For example the prerequisites like a higher math
(Math 12), Chemistry 30A in the day, etc.
I think they should offer Biology classes here at the Watsonville Campus. I think there should be more openings for Nursing as there are
a lot of students pursuing this career. I have found that a lot of people get discouraged due to a long wait.
In the Watsonville Campus I think that they need to do something about the parking and make the one in the street student parking
because they only have room for ten cars in the back.
In my opinion as for now all the classes I have taken in Cabrillo have been "great". I enjoy the subject, teachers, and the students in the
class. Cabrillo College has well established classes that make you feel good to be in the class.
There needs to be a wider variety of classes offered at the Watsonville campus and at better times. Many classes offered in Watsonville
are night classes, so it would be beneficial to have classes during the day.
The "diverse" questions aren't well formulated - do you mean ethnic diversity or the ability to speak many languages or to play different
types of music (rap, jazz, classical) or does it meant that Biology teachers should be teaching "intelligent design" as well as evolution?
There's not enough maintenance staff.
I have only taken 1 class, off campus, so I don't have opinions on many questions above.
I enjoy the classes that I enroll in because they are part of my career. The teachers are nice and helpful to me.
Cabrillo College fills the needs of our community - but I wish they would reinstate classes in the SLV area.
I only take a few classes from Cabrillo as I am a High School student, but the ones I have taken or am taking now (Span 1, Span 2, Math
4) have been very good.
My Spanish instructor, Ms. Babbe, is an amazing teacher with skills that are perfect for imparting language learning.
I am retired and taking only Spanish classes. I have not used any of the resources at Cabrillo that are mentioned above.
Counselors at Cabrillo in my experiences don't know what they are talking about - I've seen many different counselors and they all say
something different for example one may say that a particular class will count for specific units (then you take the class0 and the
counselor the next year says it doesn't transfer.
118
Written Comments About Services at Cabrillo (non-edited)
A
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Prerequisites should reflect intended course material not transferability.
Computer lab too far away from main campus, especially with construction going on.
Career Planning is extremely helpful and friendly. And their computer services have been indispensable.
Good overall, hate the parking situation.
The Library's technology and information resources are wonderful!
There is a total breakdown in the process of physically delivering diplomas. I am still waiting 3 years for one after a dozen or more
requests. A second one had the wrong degree title and a replacement has not been sent 10 months after graduating. A third is 4
months late.
Better parking - destroying two parking lots at the same time was a mistake!! Financial Aid - why ask for student info when more than
likely the student is not eligible. New system, one that's proportional to actual circumstances.
Assessment needs to have more preparatory information. All the parking is taken up in the morning. More bike parking on upper
campus.
I am interested in going to medical school. Cabrillo has no advisors for me to receive counseling. Parking sucks. I do know that the
college is working on this! :-)
Nah. I love this place, but don't use many of the above services.
Bikram Yoga
The Cafeteria is horrible! The food is unhealthy and sits in warming bins all day, which are breeding grounds for bacteria. Almost all of
the food they serve has sugar in it.
Student govt. started a wireless program but did a poor job of getting students involved. We needed more advertising of the networks
availability plus an easier way to get a password to make it more successful. There just are not enough computers available in the
Library.
Bookstore prices are too high. Need more parking.
The parking is a problem. Also, the counselors give different info.
I wish we had a closer computer lab.
Counseling has never been helpful for me. They always seem very uninterested in my concern and irritated when I ask questions.
Because Cabrillo Rocks!
I feel that cheaper, used books should be available.
Health Services Rocks and should be commended for it. Financial Aid takes too long. Parking sucks.
I have had difficulty meeting a counselor who could help me with my transfer request. The time allowed for the service has always been
much too short and the staff never seem to know anything about the transfer requirements for SFSU.
Cabrillo is the college south of San Jose that offers a Journalism program and degree. That's why I came here. I would like to see it
expanded.
I am unsatisfied with the computer lab because of the complicated system involving passwords, the lack of hours that it is open, the poor
quality of help from the staff, and the limited access both with browser quality on the internet and availability of computers.
The open computer lab. The programs on the computers need to be accessible to everyone not just Digital Media classes.
The counseling at Cabrillo is terrible. Every time I go to get counseling the people are rude and I feel they just do not care about helping
me. They are not knowledgeable, and they have not helped me at all. I went in to get a TAA filled out and the counselor acted as if I had
interrupted her lunch or something. I now do all of my own counseling and only go to them if something is really wrong or if they are the
only ones who can help.
Jay Jackson is great.
The only thing I feel strongly about is how hard it is to find parking and how expensive it is to pay for parking for those who have little
money. We have to park terribly far or arrive very, very early when one doesn't have money to pay for parking.
We all know parking is a problem so hopefully that will be fixed in the future. Math lab you have to wait forever and I don't like that you
have to get up and go on the computer if you need help. I think there's only a couple of counselors that want to really help us.
Kudos to the Library and staff! Parking is horrible, surprise, surprise. Construction during the middle of the semester isn't helping.
I would like the Library to be opened longer. I work 30 hrs. a week, and the Library is the best place where I can study - but it's only open
for a small period of time, perhaps it if was extended to 10pm.
I am pretty satisfied!
I think the Writing Lab and Math Lab are terrific. Wonderful resource for students
The Library is great the way it is - the staff are very nice and helpful.
Parking is difficult unless you have early morning classes.
Transportation
The general Counselors wasted a semester of my education for having me take classes I didn't need. They should instruct all engineers
to go to Joan Panzardi. She is wonderful.
Additional CTC needed closer to Math/Science buildings (700, 800)
There needs to be more computers available to students.
MLC is one of the most important places for me. The help is excellent.
119
Written Comments About Services at Cabrillo (non-edited)
A
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
It would be nice to have word processing near the library.
Financial Aid is often inefficient and ambiguous…process time is longer than it needs to be. The coffee bar is terrible. The staff does not
seem to know how to make quality coffee drinks.
Better quality of food in Cafeteria.
Parking is expensive.
The Career Planning staff is excellent. It is impossible to park close in the morning without waiting 45 minutes. The Bookstore staff is
inattentive. One woman in the Cafeteria is very rude.
There is not enough parking! Please build another parking lot or provide free parking please.
I have never been able to register smoothly. No one knows where to find the people with answers, class schedules are not accurate
even on the internet. I can't use my online registration and no one has emailed me to tell me how to fix it, even though I have tried to
contact them.
The parking here is horrible. I've spent over half an hour looking for parking!
The wait for Admissions and for Financial Aid is ridiculous.
Parking here sucks! Student Senate needs to show themselves a little more.
I feel most parking lots are not gone through enough by officers for students who don't have permits and students who do have them.
Parking here is horrible. There just aren't enough places to park near upper campus.
Childcare - you do not have sufficient childcare. The attitude revolving around it is horrid. Even trying to get on a wait list is grueling.
The computer lab times they're open are limited and the location is completely inconvenient. The transfer department needs to be more
organized and helpful. EOPS counselors need training on what classes they recommend to students. Parking still sucks.
Using the phone book as contact was difficult and frustrating because I was bounced around phone lines because nobody seemed to be
able to answer my questions.
Framing and Matting
There should be no parking tickets, money rapping bastards. Everything else is perfect. Good job!!!!!
It seems that Admissions & Counseling don't really care and they just brush you off to "help" the next person.
One Counselor was very rude to me last year. I think she retired though.
Parking is the biggest nightmare, EVER! The Bookstore was out of my Math book. They ordered one for me and gave me a receipt.
That was 5 weeks ago! Still trying to borrow Math book from friend.
I think you should know that the gravel parking lot is out of control.
The staff parking lots are underutilized much of the time - reorganizing - reevaluating "staff only" parking times would be helpful. More
options available for use with paid parking pass.
The Bank line takes FOREVER! Not enough parking.
Cafeteria is now taxing pre-prepared (and already) packaged food. I tried to get an explanation from the Cafeteria staff - none of the
workers knew why there was a tax, and the manager was vague and hard to understand.
I believe the Cabrillo Childcare program is excellent. I am enrolled in Casa Pequena and hope to have my son at the center next Fall.
Without this service I could not meet my educational goals. Even with cuts in funding these programs must continue!
Parking is unsatisfactory! Should wait to close lots for renovation until winter or summer terms.
The quality of the food offered is very bad. We live in one of the strongholds for organize and sustainable food and we should be utilizing
that resource.
Financial Aid office and staff is generally great. Library is wonderful. Parking needs instructions on where to place permit.
I like the new outline of the admissions and financial aid office.
There is not enough parking and the cafeteria staff need customer service training.
Parking enforcement is incompetent. I was mistakenly given a ticket for the wrong purpose and then had to pay it.
I personally don't use services of the student senate but I was angered when I listened in to a small portion of their meeting to hear that
they had to be bribed to go to Watsonville to perform services, but were okay offering services anywhere else off campus. If members of
the Student Government have a stereotypical view of Watsonville then I believe not all members of the campus are being taken seriously.
Financial Aid needs help! The reason a student applies for aid is because they need it. They need it when schools starts! In 6 semesters
at Cabrillo I have not received my aid when school starts. It's been a month or more late. This is critical for buying books to start class
with. No money for books puts a student behind in their classes before they begin.
Since the remodel things have run much smoother.
Book store too small.
The fee for parking in a staff parking lot by accident is more than half price of the parking permit! It was absurd to pay that much if you
didn't see the staff parking sign.
I don't feel strongly.
Admissions is a tangled web of bureaucracy and waste. It really needs to be improved. Also the whole deal with "returning high school
students" having to re-apply each semester is a nuisance.
Transfer counselor could have been nicer and more personable (maybe she was having a bad day?)
120
Written Comments About Services at Cabrillo (non-edited)
A
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
Parking sucks due to lack of spots (I park off campus now). And counselors are friendly but often have not been able to give me a solid
answer.
The system used at the book store to receive textbooks is tremendously dysfunctional and results in log waits. It would work better if the
books were out on shelves and the students were able to go in and pick them out. The cafeteria needs a wider selection of healthy foods.
Parking has become much better. I believe it is due to my learning the ropes of when to come and where to wait.
Cabrillo's best parking lot was destroyed! The new structure is completely unwarranted.
I know parking is being improved but it still sucks. Open before 8 AM.
Parking is atrocious. Not enough room and too far away and temp. permit machines broken 1/2 the time.
Well, I am kind of upset that I have too take this exam twice. I do not enjoy wasting my time twice.
Need an auxiliary location for the book store for those of us who never leave the 500 building. Parking is terrible - what else is new?!
Evening signal arrow should be longer.
Parking is too expensive and little space, so you might pay to part by the church.
Need more parking
MLC, MESA are great. Cafeteria unorganized and unfriendly.
Parking is terrible! Construction process needs to speed up. Financial Aid sucks as well. I still haven't heard back from them for this
semester.
I feel that MESA Center is a real good service that is offered.
Why the hell doesn't Cabrillo have Wi-Fi?
MESA & PLC are awesome.
No coffee available at night.
I really enjoy and find the PLC and MLC and Access sessions helpful.
Cafeteria food is unhealthy, tastes bead, and it too expensive! What has Student Government done?
Parking is terrible. Cafeteria worse than High School.
Cafeteria overpriced. Bad choices, bad food.
Parking sucks; not enough & long walk uphill to classes.
I think the parking is horrible. The staff has got an abundance of parking while students take 1/2 hour to find. Books entirely too
expensive. Buy back on used sucks then Cabrillo gets "top dollar" for it.
I think the staff at Writing Center are not helpful because they don't really pay attention to students need for writing and ignore some right
that student should have. For example students can "only" print out essays for English classes but History and Art History class that
requires essays.
Parking is tough. Hard to find parking near classes.
I think the Math Learning Center is one of the strongest reasons I have chosen to stay at Cabrillo. The staff and tutors are FANTASTIC!!
They are always helpful, patient, and kind. I would not have survived my Math classes (which are a necessity) without them.
The Bookstore is very well put and stocked.
Your Health Center saved my arm! Thank you.
Rude workers at the bookstore. Very friendly man in counseling. The hill to get up to classes hurts my car.
Parking sucks!
Only thing with admissions when picking up paperwork must show I.D.; frustrating because I don't bring it with me so it's a hassle. I
understand privacy but who wants your paperwork?
Counselors are helpful when choosing classes.
I strongly believe that whenever there are certain events the cafeteria gets used. I believe all events should be made somewhere else
and not take up the few space that is in the cafeteria.
The Police are useless; they do nothing but loiter.
Parking is very difficult.
The food! This is Santa Cruz! Let's get some health food, local organic, macrobiotic yummies! So we can think clearly without lots of
sugar, fats, chemicals taxing our bodies.
My assessment scores were not put into the computer system and my classes were almost dropped.
I feel that the parking situation here at Cabrillo is terrible. I am not sure if I will purchase a parking permit next semester. I did this fall and
feel as though it was a waste of $40.00 as I am rarely able to find a spot anywhere and most of the time have to park out on Soquel
Drive.
Assessment - I first took the assessment at my High School but I took the wrong Math sections and scored low. So I went to Cabrillo
campus to just take the Math. I got there early and was the first one but this blonde lady said I couldn’t take it unless there was an open
seat after everyone else. Then she let a guy in who was in the same situation as me. So I took it through paper.
Fast Track is wonderful. More funds should be allocated to assist more people.
Parking is unsatisfactory
MLC - I took Finite Math (Math13) last Fall (04) & there were no qualified tutors to assist in this course.
121
Written Comments About Services at Cabrillo (non-edited)
A
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
When assessed my results weren't transferred from their computers to main database. Very inconvenient; delayed registration.
The library is wonderfully enriching.
My friends car was unable to start do to some problems so we called the officer and he was not cool, he had this attitude.
Food served in cafeteria is horrible and cleanliness needs attention.
The MLC is so helpful. The staff is very knowledgeable.
The Transfer Center is very helpful. I am very pleased with the counselors.
Gazebos are great and the staff are always cheerful. Parking is usually always a problem.
Parking at the Watsonville Center is terrible for night classes; not enough permit parking.
Parking generally sucks here but tit is better than in past semesters.
On average I am given average, mediocre service.
Parking is terrible. It seems pointless to build new parking structures that are only 2 levels as opposed to 3 or 4 or more. Assessment is
fine but information in regard to assessment is poor.
The Math Center is a wonderful place and I always feel welcome there.
Admissions and Records has managed to loose my transcript from UCR twice.
Parking is horrible.
Tutoring is great!
I feel parking sucks and needs to be worked on. We need more parking.
Need computer lab with Microsoft Word and accessible printer.
Transfer Center: UC to CSU evaluators.
Some counselors have been kind of discouraging and unhelpful with my transfer questions. They print out papers and send me on my
way with no sign of interest or concern about my questions.
Make more parking! It's a long walk to get a transportation bus.
There is not enough student parking.
Wireless internet in Library
It was more difficult to get admission and registration than it should be.
I'm not satisfied with many career planning, career counseling employees. They are often incompetent and not helpful at all.
I feel that the Registration Staff could have a little better attitude some times.
They demolished the most convenient and comfortable parking lot! There's go to to be more information about Colleges for transfer!
There needs to be more Psychology classes offered.
Even though parking has been expanded it feels impossible sometimes to find a spot. Some times I'm even 20 minutes early and cannot
find a spot forcing me to be late to my classes.
The Cafeteria food is disgusting now. I liked the old Cafeteria Staff and food. How can Cabrillo offer a "CAHM" A.S. when their food is
horrible. Practice what you teach!
Parking is nuts! Counseling didn't help me with what I needed and there was not enough time in the counseling session. Some lines are
too long.
Easier access to clubs.
You can't have people paying for parking permits and then only give out a handful of permit parking spots. I have to park like a mile
away from my classes in the free parking area.
The prices at the food services need to be decreased. Parking needs to be much more flexible.
Parking; there's not enough room.
The food in the Cafeteria is so bad and expensive. Please more good food if you offer expensive food. Bigger Bookstore.
The parking is horrible, but I know that it's being improved now.
Do not have wireless internet.
The Financial Aid Program is beginning to cut or demolish student funds for people that desperately need it. The criteria for financial aid
is much too unreasonable due to budget cuts. There are people that really need it that aren't getting the help or support they need.
I hate the parking situation here.
Parking is too expensive when there is not an adequate amount of parking spaces.
Parking is very difficult to find unless you come at 8 AM.
Finishing up the new parking lot areas will help out a lot. The cafeteria staff is the best.
Parking situation is horrible! Why start new parking projects at the beginning of the school year?!
Registering for classes was very difficult and took a really long time. And there is not place to park.
$2.45 for a Frappachino? You have got to be kidding! Too expensive!
The parking is inadequate (severely).Taking so many spots for visitors only demonstrates a lack of concern over an already known issue.
The Job Placement Center now requires use of SS#'s; this is why I no longer use it; shows disregard regarding identity theft concerns.
122
Written Comments About Services at Cabrillo (non-edited)
A
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
Student employment was horrible; I had a rude person shouting my username and password across the room just so I could go on-line
and search. I could have done that at home and kept my info. confidential. Counseling however has been amazing. The people have
been extremely friendly and helpful every time I've gone in.
Admissions lost my paperwork and didn't explain things clearly.
Registration should be able too add on-line during 1st week of classes; add slips are frustrating. Financial Aid: too long of wait to get file
reviewed.
General counseling isn't great because they don't tailor your major to your school course load. Why would a counselor want me to take a
drawing class if I want to be an engineer? However, the subject-oriented counselors are good. EI, Engineering counselors are good.
Counseling is bad. I have seen many people waste time and money on classes they were told to take but didn't need. Also checking for
classes they needed to graduate.
Parking sucks!
Parking sucks!
Counseling for any serious Science, Math, Pre-Med, etc. person is awful (when you go to general counselors). Specific counselors i.e..
Engineering counselors, are good though. The general counselors encourage you to waste time in unnecessary classes and don't give
you an idea of what you really need to take, even when you know what goal you have in mind. Several friends I know have been told their
plans simply would not or could not happen. That's not what we need to hear!
Parking is horrible. There is no clearly defined areas where you can park, and enforcement with tickets is far from consistent, and now we
have half the lots to park in.
No parking!
Parking could be improved.
Health services are great. Their staff is very knowledgeable.
The gazebo closes at 7:00 but there are a lot of night classes that give 10 minute breaks at 7:30, after it is too late to get coffee! This
must be rectified.
Parking is terrible in the morning.
I'm not thrilled with the parking, however it has to do with my position as an extreme part-time student; I usually only have one class per
semester. A seasonal parking permit is not fiscally practical, but paying $2.00 every time I need to park is obnoxious. The machines don't
always work (early mornings in the fog) and I don't' always have the right change.
They're good.
The bookstore is extremely overpriced even when compared to other colleges.
I was not satisfied with my experience with a Career Counselor. I felt rushed and I also felt like she was not understanding my requests or
what subjects I was interested in. It seemed that she was rushing me through the process rather than "counseling" me.
When I went to register the lady didn't know what she was talking about and made me do a whole long process. And the cafeteria food is
gross.
Bookstore on main campus staff and service are unsatisfactory; bad service.
I like the bookstore and Transfer Center; lots of info. At T.C. and someone is always there; got all my books in 20 minutes.
They used to have quality condiments at the coffee stations but now only white sugar or artificial? Bring back raw sugar and honey and
more creamer selections.
The cafeteria has very bad food! Cabrillo teaches Business and Economics classes- lets see it in action- a little competition could go a
long way in improving quality.
Cafeteria is too expensive, gazebo is too crowded. Parking down right sucks; I take the bus. People in Admissions are slow, don't know
much, and have kept me waiting almost every time.
Admin. & Records: great customer service both on phone and in person!
You need to be able to print in the Library as well as word process.
Math Lab is great!
Offer more class times - i.e.. evenings. For instance, Journalist Majors have very small window for taking classes. No evening classes
are offered and this is not ideal for the 9-5 working class.
Job placement could use some more info. Mainly towards "business oriented" or Apprentice type of jobs. Not just yard working or elderly
care.
I don't think Student Government fairly represents the whole student body.
When I saw a Counselor they were not very helpful.
Some people in the bookstore are good while a couple are douche bags (some 45 year old guy and 20 year old girl last semester).
Admissions and Records and Financial Aid Services on this campus are very good. I have attended other Community Colleges and all
aspects on this campus greatly exceed previous experiences!
We need more parking available; it's hard to find parking sometimes.
Parking at Cabrillo is way too much of a hassle.
I think most people have good hearts they are just too busy to show it all the time.
The parking is the pits. In order to get parking for a 9:30 class I have to leave my home at 7:30 to be here at 8:15. That's bad.
The Learning Center , Library, etc. are great!
123
Written Comments About Services at Cabrillo (non-edited)
A
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
The registration process, while painless, I would have preferred to have completed it on-line. I needed to fill out a very small card (in
person) only indicating why I wanted to repeat a course and this easily could have been available on-line. It was a 30 minute drive to
answer a 10 second question!
Bookstore is below par. Library is great. Bookstore and registration are too small for this size of school.
Parking is very bad, never enough space, and the parking control are too often happy to give tickets of $25.00 and more. The boxes for
daily permits take your money; I have lost $4.00 this semester!
Math Lab rules!
I was never told about the Assessment.
Admissions and Records: This summer I canceled one class 2 days after it started and I had to pay full tuition! How stupid is that?!
I got three different answers about what classes I needed to transfer and they all turned out wrong. Now I need to wait an extra semester
to transfer.
Childcare: Needs to serve low income families, as well as students, not just single mothers.
Please extend computer lab 1400 hours to Friday, Saturday & Sunday 9AM to 9:45 PM.
Cafeteria food needs to improve. We need a better menu and more sanitized.
More parking!
What does Student Government do for the students? Seems that they only help them self.
$40.00 parking fines when machines don't work? Hardly any places to park at peak hours. Fix it.
the cafeteria is awful. Poor selection and even worse accommodations.
I haven't had a good experience with counseling. They didn't appear knowledgeable or willing to help.
I think the number of parking spaces available on upper campus is disproportionate to the number of students attending class at day time
classes. There should be more spaces.
The MLC tutors are very helpful.
I am looking forward to more completed parking structures.
Often times admissions and records staff are rude and they don't smile.
Counselors don’t tell everyone that class with 3 #'s don’t count for grade transfer.
The parking is horrible. Someone should do something about it (parking here at Aptos and for the most part Watsonville).
Financial Aid takes way to long to process your paperwork. I know that every college is different but this is the second JR. College I
attend and Cabrillo's Financial Aid Service sucks!
I personally find the LRC is amazing.
Student Government?! What have they done?! Transfer/Counseling members have all said different things! More parking!
Parking is too expensive!
Counselors are too rule-band, esp. with regard to waving prerequisites.
I think the counseling personnel could be a little more friendly and helpful and no-judgmental. I also had an awful experience with the
bookstore and feel they handled every aspect of my problem incorrectly. I also think they should train staff a lot better before having them
handle cash and credit.
Campus police should hand out parking tickets. Not Cabrillo students employed by Cabrillo.
I had to drop a class because I could not find parking the first two weeks of school.
All services provided are extraordinary.
Lost my cell phone at the parking lot near the Sheriff's Station and someone left it there and the office was very pleasant.
Cafeteria food is horrible, lack any healthy food and quality and is sub-par even for fast food.
As a student I depend on Admissions and Records and Counselors to know about Cabrillo and policies to make it easier for me to be
able to take classes and reach my goals. I feel that there is a lot of information given to me only to be given "another story" a week later.
Very frustrating.
Parking- referring to Watsonville Campus.
I have had nothing but problems after problem with the people in Admissions. They are not very nice and don’t want to help us even
when it is not my fault.
The President and Vice President are professionals and do not care about student advancement.
Hard to find parking spaces.
Myself and many other students have gone to the Integrated Learning Center in Watsonville to get help in Math and let me just say those
people are amazing. The College should learn from these people.
Why do you need to know all this? Cabrillo is just fine.
Need to put books on displays in bookstore; students return the books themselves, like other Colleges.
Parking. I think this is self explanatory at both locations.
I noticed I don't use some of the resources out there for me. Maybe I should.
The government at school does crap. I never see them do anything let alone for me!
Writing Center, Math Lab and MESA have helped me pass my classes in these areas.
124
Written Comments About Services at Cabrillo (non-edited)
A
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
Parking is bad. Their isn't enough to cover scheduling of different classes. By 8-9 Am all parking is taken.
Parking; there is not enough! I have received tickets because of this but I have evening classes so I don't want to park far away.
I feel that there is not enough parking spaces.
Internship placement was awful. I had to find it all by myself because there were only 3 spots available for the entire Phlebotomy class!
And it was a required for Certificate.
No parking in the Watsonville Center.
Have a childcare center in the Watsonville campus.
Parking is very bad because every time I come to school and anywhere I always get a ticket.
A & gR and
y the bank lines are too long. Parking is still a problem.
y
g
y y
y
y
College.
Why don’t we have a bigger cafeteria? Watsonville make the parking lot bigger? Because in order for us to succeed we need a good
breakfast.
All the services are good because they've been there when we need it. The only fact I don't like is that E.O.P.S. and Financial Aid doesn't
help undocumented students, which makes me feel discriminated!
The lady in the Financial Aid Office is rude. She is the one that is in the Watsonville Campus and has dark skin and dark hair. She wears
too much make-up. She is very, very unhelpful. I went in one day and she sent me away because I didn't have all my paperwork filled out.
I came in the next day in the same situation but another girl was there and she helped me out completely.
I think there should be an EOPS here at the Watsonville Center.
The services I have used are very well organized, friendly, and with a helpful staff.
I don’t feel that there is enough parking at the Watsonville Campus and would like to see more.
Parking is very bad. We need more parking.
Everything is good.
We don't have enough parking space at the Watsonville Center.
I think that overall the staff is very helpful, and willing.
I really don't like the parking. It's bad. We need more space maybe with the Library. I don't like having to park 3-4 blocks down the
street.
Bookstore - shouldn't keep on buying new book editions so often. Instructors (Math) agree that there is no difference between old and
new books.
More help for students that are single. It's not fair that there's so much help for people with children. What about single people that live
on their own with no help from their parents. It's sad to know some people can't afford college because they are declined for Financial
Aid. Of course we work full time to support ourselves.
Parking is ridiculous!!! There is never enough parking spaces and it makes getting to class on time very difficult!
Parking at both campuses are bad.
I buy my books on the internet because it is so much cheaper.
Not enough parking (or it's under construction).
Counselors helping students decide which class to choose for the semester is very unsatisfactory!
125
Additional Student Services Desired (non-edited)
A
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
None.
A focus on mid-life care changers with an understanding of the value of coursework, career experience and life experience in the
process of determining what "pre-requisites" are required for Cabrillo diplomas.
More bike-friendly paths and parking.
Open gym/weight/pool etc. times.
A pre-med advisor, or at least some formal/or informal pre-med educative experiences for existing counselors.
Field Biology
Free wireless; fix your website - it sucks.
A room to smoke.
Shuttle service and busses are down. Library should stay open later and open earlier.
More counseling, more time, more knowledge on this issue.
Digital Photography related to Journalism
None that I can think of at the moment.
None that I can think of!
Cabrillo College has all it needs for the student. I'm glad I have the opportunity to achieve my education here.
None
Bring back the wireless internet!
Please make sure the PLC and MESA stay open!
More access to computers (internet).
Free swimming pool.
More variety in Cafeteria.
Financial Aid for international students.
Make info. About scholarships, open forums with professionals who explain in layman terms who can qualify and how to apply.
More clubs!
Mardi Gras
Language Lab for Sign Language.
You have a lot of disabled students and I believe they affect my ability to receive a fair education because they can hold up a class. I
feel they shouldn't be segregated, yet you should let students know or give them classes that are more accommodating.
Film
Free parking. That's it.
PM Chaperones / Parking Lot - off street parking security.
Surf Team
What we have now is adequate.
More intramural sports. Open gym for basketball.
Newsletters
Parking sucks! How about shuttles? Or no costs parking permits.
More sports programs like Flag Football
A designated building for studying (the library often is too full too study with a group).
There should be more afternoon classes, i.e.. 12-5
It would be nice to have a language learning lab again.
Japanese language lab.
Entertainment such as Ping-Pong, Bowling, Pool. More questions should be directed towards people transferring to Cabrillo from other
facilities; Q6 is useless.
Career planning. I met someone who didn't help me at all. I felt like it was a waste of time.
My incorrect out of state status has not been corrected despite my having brought proof of my California citizenship on two separate
occasions.
Help for Minorities such as Hispanic, African American & Asian decent.
A place to meet more people.
Student housing
I would love more visible contact with the clubs.
More PC's and less MAC's. I would like the Cabrillo site to be more functional for registration. Navigation is confusing, and the
services are down a lot of the time.
I would like the Language Center to re-open. Also I would like an Internship Program for career majors.
126
Additional Student Services Desired (non-edited)
A
49
50
51
Organized study groups for each class.
52
53
54
55
56
57
58
59
60
61
62
I think that there are student services to meet my needs and beyond. I also think it's good that Planned Parenthood is not on campus.
63
Foreign Language Lab. A place to meet with others to practice the language one is learning without being confined to class/lab time.
I would like to see all of the teachers notes on-line so if you're sick or can't make it at least you have an idea about what was talked
about that day.
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
Job assessment and clinical services.
Registration was a hassle. they never sent me my registration papers with my student ID#.
More Tutors.
More parking.
Loose the recruiters on campus; I'm here to learn!
More open computer labs on upper campus.
I would like help with internships.
Automotive program.
Library and Computer Labs open overnight (for students that go to school and work and cannot attend during day)
More Medical oriented. Medical therapist.
Classes and programs that fit better with the times of local High Schools.
I would add more services for future teachers or some more info on it.
I think that the services offered met and exceeded my expectations so I don't feel there's anything Cabrillo really needs.
More walkways to the street; it's always a long way around!
Programs for the older students.
Jobs where you can gain more experience not just "money".
More tutoring classes.
Better food and healthcare.
CTC Watsonville should have more hours open.
Glass Blowing
L.P.N. in the Nursing Dept. They only have RN Med. Assist. I don’t have the time or credits for a RN. And an L.P.N. would be more
practical to achieve. I am an older returning student.
Used book swaps. Please re-think disability access to library.
More tutorials and more open labs (science).
Some sort of help with health care. (insurance?)
Provide e-mail or some other way to communicate with someone who is in the career you are studying for.
More different ethnic background.
Internet for personal laptop.
More Science programs/class times. Those classes fill up fast so get more!
A Financial Aid counselor!
Expanded hours for Learning Disability's Assessment.
Better labs for various classes such as Medical Assisting in Watsonville also.
More classes in Watsonville.
I would like it if it was not required to be enrolled in 7 total units to participate in CWEE. I have 2 children and I work and go to school.
No unit requirement would be amazingly helpful.
Vocational construction classes like Residential Electrical, Plumbing, Heating, A.C., etc.
There needs to be a more frequent visit from outside Universities.
More financial help with books, bus passes and materials.
More Bio classes offered. I couldn't even get on waiting list.
We need a day care in Watsonville Center.
More tutors on the ILC.
I am positive that the new building project would cover anything that I may feel is lacking. Perhaps we could have some of the Student
Council issues made more public for the students to acknowledge.
Student study groups assigned for students to gather information and ideas. Set the group topic and class.
Health services for students.
127
Additional Student Services Desired (non-edited)
A
95
96
97
98
99
100
I would like some sort of financial help for undocumented students because it's not fair they can't get BOGG or any other financial aid
to pay for school.
Clubs - International
More English and Spanish speakers.
I'm not satisfied with the number of computers in the Library. There are never enough computers and Computer Lab doesn't have
enough computers either.
It would be appreciated if instructors and admissions would announce or provide written notice about deadlines to receive refunds on
classes or labs that a student doesn't qualify for/or to after paying the fee. Administration needs to lighten up and let students receive
these fees back. I'm not rich, that's why I'm here to increase my career potential. I can't afford to lose money because instructions on
dropping classes aren't printed in the Reg. booklet.
No sure.
128
ReqCourses_1
ReqCourses_2
A larger variety of History courses other than American
Abstract Algebra
Accounting
Advanced Interior Design
Advanced Interior Design
Advanced Sociology
Aerospace Engineering
African American History
Alternative Medicine
American Studies
Animal Health course for RVT students.
Animation
Animation
Anything about Ferrets
Applied Living Arts
Arabic
Arabic
Arabic or Middle Eastern Language
Archery
Architecture
ADS Design
Advanced Bio (e.g., Genetics)
Aerobics (not weight training)
ALA Furniture course
Alternative Medicine
American Red cross Cert. classes
Animation/Anime
Archery
ASL 4
Auto Shop
Backpacking
Beauty School
Beginning Drums
Belly Dance
Belly Dancing
Belly Dancing
Bible class
Bio - Pharmaceuticals
Bio to Chem offered more often at better times
Bowling
Architecture - I'll have to go to Cuesta to get those classes.
ASL 3
ASL 3-4
Athletic Training
Auto Tech
Auto Mechanics
Auto Mechanics
Auto Repair
Auto Shop
Auto shop
Auto Shop
CADAC
Cantonese
Chemistry 30
Chinese Ancient History
Classes at Watsonville Center
Color Theory
Computer Math 154 with Instructor
Dance
Drive Link
DVD Authoring
Ecology/Cultural Studies
Automotive
Automotive Course other than Diesel
Automotive Mechanics
Automotive Repair
Automotive Shop
Automotive Tech
Automotive Tech
Automotive Technology
Automotive Technology
Aviation
Aviation (science)
Badminton!
Bartending
Basket weaving
Basket Weaving
Basketball (new teacher)
Beading
Beginning German
Bible Lit. (reading the Bible)
Bio 5 in Watsonville
Bio classes..more need to be offered
Eng 2S
Engine Repair
Engineering
Engineering
Expanded Environmental
Fashion Design
Film Production
Game Design
German 4
German III
German Linguistics
German4
Glass Blowing
Glass Blowing
health Science
Hebrew
Higher level French
Higher level of Sign Language than current offering
Higher level Sociology
History of Furniture
Home Ec courses
129
ReqCourses_1
ReqCourses_2
Bio exp. Lab
BioChem
Biochemistry
Horseback Riding
Horticulture
Human Sexuality (with a different instructor)
I wish you had more variety and more classes for
Engineering in 4 semester
Interior Custom Painting
Interior Design - more
Intern. Drivers License
Italian 3
Italian 3
Italian Fashion / Culture
Italian Literature
Jazz Dance 2
Jazzercise
Landscape Architech
Languages; more diverse.
Blacksmithing
Botanical Illustration
Bowling
Brewing for Beginners
Broadcast Journalism
Broadcast Journalism
California History
Chemistry
Chinese
Chinese (Mandarin)
Chinese Language
Chocolate class
Classes offered at the JC in San Luis Obispo as pre-requisite
classes to enter Cal Poly, because there is basically 1 JC that
offer entry level classes needed to enter Cal Polys
Architectural Engineering System.
Classes which are offered once every year
Cognitive Psychology
Color Photography
Computer Classes with Macs
Computer courses
Contract PE
Cosmetology
Counseling for pre-med majors specifically, not just regular
counselors
Course on the Middle East
Courses in Radio/Television Broadcasting
Creationism
Criminal Justice in the community.
Developmental Psych.
Electrician
Electronics
Engineering
English - short-story writings
Environmental Economics
Environmental Studies-extensive
E-Tech course
Etymology
Exchange Programs
Fashion
Field Botany
Film classes
Film Production
Film studies
Film Studies
Film!
Fire Academy
Fire Academy
Firearm Safety class
Latin Dance II and Advanced
Linguistics
Machining
Magic Trick Studies
Massage
Medieval studies.
Meditation
Metal Works
Molding and Casting
More Art classes
More Design courses
More Fire classes
More Interior Designer Classes
More Martial Arts and more sports like Track and
Cross Country
More Painting
More Physics classes
more Radiology/Nursing classes for students.
More Spanish III courses
More Television courses.
Mortuary Science
Music Training
Musical Instruments
Naptime
native American History
P.E. Disc Golf
PE Surfing
Peace Studies
Pharmacology
Physics
Plant ID
Post Academy
Pottery
Probability Theory
130
ReqCourses_1
ReqCourses_2
Flute Choir
Forensic Science
Forestry
Frisbee
Game Design
Game Design
Game Programming
Genetics (basic)
Geography (evening)
German
German
German 3
German 3
German 3
German 3
German 3
German 3
German 3
German 3
German III & IV
German III & IV
German on Monday and Wednesday
Glass Blowing
Glass Blowing
Glass Blowing
Glass blowing
Glass Blowing
Glass Blowing
Glass Blowing
Glass Blowing
Government Accounting
GPS and GIS
Greater availability in vocations; shorter waiting list
Greek Mythology
Greek Mythology in the summer!
Health Science
Hebrew
Herbalism/Plant Medicine
Higher level Spanish
Higher Meteorology
Hiking (weekends)
Hindu Language
Historic California Archaeology
History of Math
History of Math
History of ME
Interior Architecture
Interior Design
Interior Design
Interior Design - cont.
Interior Design Courses
Interviewing course
Intro. Sports Injuries
Irrigation courses
Race Car Driving
Radio class
Residential Heating - A.C.
Robotics
Russian
Russian
Scuba Diving
Sex Education
Skydive Course
Small Scale Farming
Spanish 4 at Mission Hill Jr. High
Sports Medicine
Squash
Statistics
Surfing
Surveying
Survival Skills
Sustainable Living
Tae Kwan Do
Ultimate Frisbee
Wilderness First Responder
Woman's Literature
Wood Shop
131
ReqCourses_1
ReqCourses_2
Italian 3
Italian Film
Jousting
Kendo
Latin
Latin
Latin Language
Leather Craft
Lewis Carroll's writings
Licensed Practical Nursing
Linear Algebra
Linguistics
Locksmithing
MA
Machine Shop
Mandarin
Mandarin
Mandarin language
Marketing
Marketing
Marketing (Major)
Martial Arts
Massage
Massage Therapy
Material Science
Math 12
Mechanics
Mechanics (Auto)
Medical Spanish
Medical Transcript
Medicinal Spanish
Medicine
Metal Fabrication
More advanced Drawing
More animal-related courses.
More Art classes at better times
More Art classes with varying times
More Calculus classes
More Child Psychology
More Civil Engineering classes
More classes at Watsonville Center!!!
More classes for Landscape Architecture
More courses at Watsonville campus
More Drum Specific courses in the Music Program
More Film courses
More Hip Hop Dance classes
More Interior Design classes
More Interior Design classes
More Interior Design classes
More night classes
More Physics classes
More Science programs
More Sewing classes
More sports
132
ReqCourses_1
ReqCourses_2
More time and date options for Engineering classes
More transferable classes: Architectural, Business, etc.
Non-profit Accounting
Nursing
Nutrition
Nutrition transferable to SJSU
Obesity Awareness class - there are too many unhealthy
people
Outdoor Education
Paralegal classes
Paralegal course
Paramedic
Paramedic Training
PE Baseball
PE Disc Golf
Peer Counseling
Pharmacy Tech
Philosophy; more of it
Physics 4C
Pilates
Pol. Soc. Of Race/Cult. Diversity
Police Academy
Psych Statistics
Psychological Lifespan Development
Psychology, More In-Depth
Psychopharmacology: Drugs and Abuse
Radio & Television
Radio and TV
Residential Electrical
Rock Climbing
Rock Climbing
Rockology
Salsa Dancing
Sign Language 3 & 4
Skating
Soccer
Social Work
Sociology (that is relevant and competent!)
Sociology (with someone other than the current instructor)
Sociology of Gender Roles (by a good teacher!)
Some classes are offered only during particular terms. Some
thing should be done about this.
Spanish 2,3…(3 units) not 4 & 5 units.
Spanish 3 at Mission Hill Jr. High
Sports Psychology
Surfing
Surfing
Sword Fighting
Tai Chi
Tap Dancing
Teachers credential courses
Ultimate Frisbee
Vietnamese language
Web Design
133
ReqCourses_1
ReqCourses_2
Wine tasting (I hear it's being cancelled)
Wood Shop
Woodshop
Writing for the Web
Zoology
134
ReqCourses_3
ReqCourses-4
A better Weight room.
A real computer program
Astrology
Astrology
Autodesk Inventor (CAD Software)
Automotive classes
Ballet 3
Biology 4,5,6
Broadcasting Journalism
Business
Chem
Computer Animation
Cooking classes
Cosmetology
Diesel Engine
English - the novella
Esoteric Teaching
Exercise (various)
Existential Studies
Fashion Design
Agriculture
Architecture
Athletic Training
Biology-BioPsych
Chi Gong
Chinese Language
Construction Planning
Cooking
Deaf Culture
Design classes
Faux Finishing and Wood Antiquing
Fishing
German 3
German 4
Golf
How to Overthrow the Government
International Studies
Italian 4
Italian 4
Italian Conversation
Flight Lessons
Free Food
French 10, evenings
French 3
Furniture - Decorating
Gender Studies
German 4
German 4
German Conversation
German Conversation
Glass Blowing
Gymnastics in Watsonville or make more time slots in
Aptos
History of Christianity
History of Reggae
Holistic Health/Nutrition
Horsebandry
Interior Int. Design
Interpreting
Italian Culture / History
Italian Music & Italian Literature
Kayaking
Law classes
Martial Arts
Massage
Medical Transcription
Metal Working
Modern Economic Theory
More in depth Nutrition
More Applied Living
More Bio Chem classes
More Creative Writing sections.
More History
Judo
Lab Technician
Latin
Middle Eastern Cooking
More Horticulture classes
More Horticulture Organic Growing
More Languages offered
Native American History
Old English
Optometry
Psychology; wider range.
Publishing/Book Editing
Real Analysis
Reflexology
Sociology 3
Spiritual / Science Emergence
Sports Injuries
Suspension
Tap Dance
135
ReqCourses_3
ReqCourses-4
More Internet classes
More Mythology based courses.
Physiology
Pilates
Plumbing
Rowing classes/team
Scientific Drawing
Shred Guitar
Survey of Earth's Vegetation.
Swimming
Textiles for the Theatre
Theory of Numbers
Translation
Upholstery
Video Editing
136
ReqCourses_5
ReqCourses_6
Acupuncture
Advanced AutoCAD
Ancient Literature
Arabic
Death & Dying held during the week.
German
German 3
Graphic Design 2
Horticulture
How to Make the World a Better Place to Live
How to Slam Dunk
Italian Art
Italian Cooking
Marriage and Family
More Art Classes
More English classes
More Science Labs
Organization
Physical Therapy
Pornographic Studies
Aerodynamics
Application Studies
Barefoot Tree-Climbing
Design classes
Flemmish
Furniture Study
Horse husbandry
Indoor Hydroponics
Italian Art
Italian Cooking
Jewelry Design
Journalism-Radio
Magic (Card Tricks, David Blane stuff)
Quantum Physics!
Space Technology
Why Republicans Suck
Psychology-Abnormalities
Therapeutic Health
137
Survey Year
Base
Base
Main Campus
Branciforte Jr. High
SLV High
Location at which the survey was
administered
2001
2003
2005
A
B
C
3752
995
1742
1015
100.00%
100.00%
100.00%
100.00%
3125
897
1468
760
83.30%
90.20%
84.30%
74.90%
BC
C
97
14
48
35
2.60%
1.40%
2.80%
3.40%
A
A
17
17
-
-
0.50%
1.70%
-
-
BC
Watsonville
421
67
134
220
11.20%
6.70%
7.70%
21.70%
26
-
26
-
0.70%
-
1.50%
-
47
-
47
-
1.30%
-
2.70%
-
19
-
19
-
0.50%
-
1.10%
-
2757
-
1742
1015
100.00%
-
100.00%
100.00%
AB
Santa Cruz Veterans Hall
AC
Mission Hill Jr. High
AC
University Town Center
AC
Base
1723
-
1091
632
Day
62.50%
-
62.60%
62.30%
823
-
440
383
Night
29.90%
-
25.30%
37.70%
211
-
211
-
7.70%
-
12.10%
-
Time of day/week the survey was
administered
B
Weekend
C
138
ColPercent
Location at which the survey was administered
100.00%
90.00%
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Main Campus
Branciforte Jr. High
SLV High
Watsonville
Santa Cruz Veterans Hall
Mission Hill Jr. High
University Town Center
2001
2003
2005
Survey Year
Time of day/week the survey was administered
0.7
ColPercent
0.6
0.5
Day
Night
Weekend
0.4
0.3
0.2
0.1
0
2001
2003
2005
Survey Year
139
Copyright & design: Cabrillo PRO 8-05
q
q
n
Cabrillo College Student Survey
We want to ensure that all students at Cabrillo feel welcome and valued. We also want to continually improve the instruction and
services that we provide. The purpose of this survey is to determine how well the college is meeting these goals and to identify
problems or student concerns that need to be addressed. We promise you Absolute Confidentiality. We do not ask for your name or
any ID number. Your answers will be completely anonymous and, therefore, remain confidential. Please return the completed
survey to the survey administrator present at your class. Thank you very much for taking the time to complete this survey.
Strongly Disagree
Disagree
Q1. Please indicate whether you agree or disagree with the statements below. Skip the
No
opinion
item if you do not have any experience on which to base your judgement.
Agree
Strongly Agree
54321
1. In my opinion, Cabrillo College offers a variety of general educational courses to meet my needs and interests...................................
2. Courses at Cabrillo are preparing me for my next career/educational goal..............................................................................................
54321
3. The availability of student computing facilities meets my needs............................................................................................................... 54321
4. The learning labs that I have used (writing lab, math lab, computer lab, etc.) have helped me work towards my educational goals......
54321
5. The lab and studio classes that I have taken (Chemistry, Biology, Art) have helped me work towards my educational goals................
54321
6. The classes offered at Cabrillo broaden students' views on cultural diversity...........................................................................................
54321
7. The number of students enrolled in my classes is appropriate................................................................................................................
54321
8. My instructors are highly skilled teachers and come to classes well prepared.........................................................................................
54321
9. My instructors are willing to talk with me about my questions and concerns............................................................................................
54321
10. In my experience, my instructors are fair in their grading....................................................................................................................... 54321
11. It is essential to have instructors who are from different ethnic/cultural backgrounds...........................................................................
54321
12. I believe the student government is effective in representing students..................................................................................................
54321
13. Educational activities at Cabrillo reflect an appreciation for different groups of people, including ethnic and disabled people.............
54321
14. When I entered Cabrillo, the assessment process was well explained to me. (Please skip this, if you didn't take assessment tests)..
54321
15. I was advised to take the right classes for my skill levels. (Please skip this, if you didn't take assessment tests)..............................
54321
16. I believe the instructional staff at Cabrillo is diverse enough to meet my needs....................................................................................
54321
17. Student activities organized on our campus are sufficient to meet my needs........................................................................................
54321
18. I believe that Cabrillo makes a sincere effort to attract and keep students of different ethnic backgrounds...........................................
54321
19. In general, I have found the Cabrillo campus to be a positive and supportive educational environment to pursue an education.........
54321
20. The buildings, roads, and lawns at Cabrillo College are well maintained...............................................................................................
54321
21. Cabrillo College has a reputation for quality education in Santa Cruz County.......................................................................................
54321
Please provide comments about classes at Cabrillo in this box:
140
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
Q2.
Never Used
Very Bad
Bad
Satisfactory
Very Good
Excellent
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
543210
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
FIRST - Please rate your
overall experience with the
services you received in the
columns to the left. Mark 0 if
you have not had any
experiences with the service.
Admissions & Records
Bookstore
Assessment
Cafeteria, gazebos, the Coffee Break
Career Planning/Career Counseling
Childcare
Counseling
Disabled Student Services
E.O.P.S.
Fast Track to Work
Financial Aid
Health Services
Job Plcmnt Ctr/Student Employment
Learning Resources Center
Library
Math Learning Center (MLC)
Open Access Computer Lab
Parking
Police Protection
College Bank
Registration
Student Government
Transfer Center
Tutorials
Writing Center
SECOND - Please mark the choices of "S" (Satisfied) or "U"
(Unsatisfied)for the different aspects of the services you have
experienced in the columns below. Please mark all that apply.
Quality of
Service
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
Knowledge
of Staff
Helpfulness
& Attitude
of Staff
Wait-time
for Service
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
Location
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
U
Q3. If you feel strongly one way or the other about any of the services above, please tell us why:
Q4. What additional Student Services programs would you like?
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
Q5. Please identify your major.
~
~
~
~
~
~
~
~
~
~
~
~
~
~
~
~
UNDECLARED
Accounting/Finance
American Studies
Anthropology
Archaeological Tech
Art-History
Art-Studio
Asian Studies
Astronomy
Bilingual/Bicultural
Biology
Business
Chemistry
Communication Studies
Cmpt App/Bus Tech
Computer Info. Systems
~
~
~
~
~
~
~
~
~
~
~
~
~
~
~
~
Cmpt Netwk & Sys Admin
Computer Science
Constru & Engy Mgmt
Criminal Justice
Culinary Arts & Hospitality Mgmt
Dance
Dental Hygienist
Digital Publishing/Web Media
Early Childhood Education
Economics
Education
Engineering
Engineering Tech
English
Fire Technology
French
~
~
~
~
~
~
~
~
~
~
~
~
~
~
~
~
General Sciences
Geography
Geology
German
Health Science/Comm Health
History
Horticulture
Human Services
International Studies
Journalism
Liberal Arts & Sciences
Mathematics
Medical Assistant
Meteorology
Music
Nursing
~
~
~
~
~
~
~
~
~
~
~
~
~
~
Philosophy
Physical Education
Physics
Political Science
Psychology
Public Safety
Radiologic Technology
Real Estate
Sociology
Spanish
Theatre Arts
Welding
Women's Studies
OTHER NOT LISTED
141
q
q
n
CABRILLO COLLEGE STUDENT SURVEY p.3
Q6. Below is a list of 12 educational goals for Cabrillo College
students. First please indicate your choices of the three goals and then
your goal achievement status. If you have only one goal, please mark
that as your top choice.
Q12. How far do you commute to
Cabrillo?
A
B
C
None
Little
Somewhat
A lot
Completed
Top three choices:
Goal achievement:
Third Goal
Second Goal
Top Goal
123
123
123
123
123
123
123
123
123
123
123
123
0
M
A
E
S
U
54321
Transfer after obtaining AA/AS
54321
Transfer without AA/AS
54321
Obtain AA/AS, not Transfer
Obtain a Voc Degree, not Transfer 54321
54321
Obtain Certificate, not Transfer
54321
Formulate Career Plans
54321
Acquire Job Skills
54321
Update Job Skills
54321
Maintain Cert. or License
54321
Leisure
54321
Basic Skills Improvement
54321
GED/High School
Undecided
person
O online
A
B
C
D
E
F
B
D
C
K
M
W
O
This year
Last year
Two or more years ago
Not applicable
A
N
U
S
N
Q9. Do you have access to a computer with Internet connnection that
would allow you to register online to attend Cabrillo?
Yes.
No.
I can use a friend's computer to register.
No, but I plan to have access in the future.
1
2
3
4
5
F
G
H
I
J
6
7
8
9
10
K
L
M
N
O
11
12
13
14
15
P
Q
R
S
T
n
Bus
Drive Alone
Carpool
Bike
Motorcycle
Walk
Other
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
Always
Nearly Always
Usually
Seldom
Never
n
n
n
n
Q17. Please select all the sources that
you have used to get information about
Cabrillo.
A
B
C
D
E
F
G
Q10. How many units are you taking at Cabrillo this semester?
A
B
C
D
E
8 a.m. - 10 a.m.
10 a.m. - 12 p.m.
12 p.m. - 2 p.m.
2 p.m. - 4 p.m.
4 p.m. - 6 p.m.
6 p.m. - 8 p.m.
Q16. How often are you able to get the
courses you need on the days or hours
that work for you?
Q8b. How long ago did you graduate from high school?
Y
N
I
F
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
Q15. What is your main mode of
transportation to Cabrillo? (Select one.)
T television
Santa Cruz Downtown
Scotts Valley
San Lorenzo Valley
Aptos Main Campus
Watsonville Center
T
L
W
N
Mornings, M-F
Afternoons, M-F
Evenings, M-F
Saturdays
Sundays
Q14. What hours are convenient for you
to use Student Services (refer to Q2)?
(Select all that apply.)
Q8a. Which location is most convenient for you to take Cabrillo
classes? (Select one.)
Z
V
L
A
W
n
n
n
Q13. What times and days of the week
would you prefer to take courses at
Cabrillo? (Select all that apply.)
Q7. Which mode of learning do you most prefer? (Select one.)
I in
Less than 3 miles
Between 3 - 10 miles
More than 10 miles
16
17
18
19
20+
Cabrillo Counselors
College Catalog (not Class Schedule)
College Instructors or staff
Internet
Students, friends, or family
Class Schedule (not Catalog)
Other
n
n
n
n
n
n
n
Q11. For this semester, what is the number of units you are taking in each of the following?
Cabrillo Aptos Campus
A
B
C
D
E
F
G
1
2
3
4
5
6
7
H
I
J
K
L
M
N
8
9
10
11
12
13
14
O
P
Q
R
S
T
15
16
17
18
19
20+
Watsonville Center/Area
A
B
C
D
E
F
G
1
2
3
4
5
6
7
H
I
J
K
L
M
N
8
9
10
11
12
13
14
O
P
Q
R
S
T
15
16
17
18
19
20+
Santa Cruz City
A
B
C
D
E
F
G
1
2
3
4
5
6
7
H
I
J
K
L
M
N
8
9
10
11
12
13
14
O
P
Q
R
S
T
Distance Learning
15
16
17
18
19
20+
A
B
C
D
E
F
G
1
2
3
4
5
6
7
H 8
I 9
J 10
K 11
L 12
M142
13
N 14
O
P
Q
R
S
T
15
16
17
18
19
20+
n
n
n
n
n
n
n
CABRILLO COLLEGE STUDENT SURVEY p.4
Q25. Your marital status:
This is the last page. The following items about you are important for us to
understand how each group of people have responded to the questions on
previous pages. Please mark your answers to the best of your knowledge.
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
f
Q18. How many ESL classes are you taking this semester?
0 None
1 1
2 2
3 3+
Q19. How many non-ESL Basic Skills classes (200
level) are you currently taking?
0 None
1 1
2 2
3 3+
Q20. What was your (not your spouse's) total income last year?
A $0 - $15,999
B $16,000 - $30,999
C $31,000 - $50,999
D $51,000 - $75,999
E $76,000 +
Q21. What was the total income of your parents last year?
A $0 - $15,999
B $16,000 - $30,999
C $31,000 - $50,999
D $51,000 - $75,999
E $76,000 +
Q22. How many children do you or your partner support?
0 0
1 1
2 2
3 3
4 4+
Q23. The language spoken in your home is:
E English
S Spanish
O Other
Q24. If you are disabled, please identify your disability.
Mark all that apply.
A
B
C
D
E
F
G
H
I
Mobility Impaired
Visually Impaired
Hearing Impaired
Speech/Language Impaired
Attention Deficit Disorder
Acquired Brain Injury
Learning Disabled
Psychological Disability
Other Disability
M
D
S
U
Married
Divorced
Single
Unmarried, living with a partner
Q26. Your gender:
F
M
Female
Male
Q27. Your ethnicity:
I
A
B
F
H
W
M
American Indian
Asian/Pacific Islander
African American
Filipino
Hispanic/Latino
White
Mixed Race Parentage
Q28. Your age group:
A
B
C
D
less than 16
16 - 20
21 - 25
26 - 30
E
F
G
H
31 - 40
41 - 50
51 - 60
61+
Q29. If you are employed, are you working
F
P
Full-time?
Part-time?
Q30. Is this your first semester ever at Cabrillo?
Y
N
Yes
No
Q31. The highest education degree you hold:
D
M
B
A
H
N
Doctorate
Master
Bachelor
AA/AS
High Sch/GED
None
Q32. Your father's highest education degree:
D
M
B
A
H
N
X
Doctorate
Master
Bachelor
AA/AS
High Sch/GED
None
Don't know
Q33. Your mother's highest education degree:
D
M
B
A
H
N
X
Doctorate
Master
Bachelor
AA/AS
High Sch/GED
None
Don't know
Q34. Please list what other courses you would like to take that are not presently offered:
1.
4.
2.
5.
3.
6.
143
Thank you very much for completing this survey!