Cabrillo Accreditation Survey - Staff (Fall 2011) 1. In which College component do you primarily work? Response Response Percent Count Administrative Services 27.0% 31 Instruction 45.2% 52 President's Office 4.3% 5 Student Services 23.5% 27 answered question 115 skipped question 1 Response Response Percent Count 2. I am: Classified/Confidential Staff 84.7% 94 Administrator/Manager 15.3% 17 answered question 111 skipped question 5 1 of 13 PRO 12/1/11 Page 1 3. How often do you work directly with students? Response Response Percent Count Very frequently 38.8% 45 Frequently 17.2% 20 Occasionally 23.3% 27 Rarely 16.4% 19 Never 4.3% 5 answered question 116 skipped question 0 2 of 13 PRO 12/1/11 Page 2 4. Please rate your perceptions of Cabrillo College as they relate to Accreditation Standard I: Improving Institutional Effectiveness. For your reference, here is our mission statement: Cabrillo College is a dynamic, diverse and responsive educational community dedicated to helping all students achieve their academic, career, and personal development goals. Strongly Strongly Don't Response Agree Know Count 48.7% (56) 29.6% (34) 14.8% (17) 115 2.6% (3) 52.2% (60) 40.0% (46) 3.5% (4) 115 3.5% (4) 15.7% (18) 50.4% (58) 13.9% (16) 16.5% (19) 115 0.9% (1) 20.0% (23) 47.8% (55) 13.9% (16) 17.4% (20) 115 1.8% (2) 9.6% (11) 50.0% (57) 11.4% (13) 27.2% (31) 114 3.5% (4) 34.5% (39) 31.0% (35) 8.0% (9) 23.0% (26) 113 1.8% (2) 5.4% (6) 38.4% (43) 27.7% (31) 26.8% (30) 112 Disagree Agree 1.7% (2) 5.2% (6) 1.7% (2) Disagree Cabrillo’s mission statement guides institutional planning. Cabrillo is committed to continuous improvements of the student learning process. College Master Plan goals are regularly assessed and results shared with campus constituencies. Planning processes are reviewed to identify needed areas of improvement. Institutional planning decisions are based on research data. Institutional planning decisions are based on personal opinion. The information from the Planning and Research Office (Fact Book, PRO web site, and planning and research reports) is helpful in getting the information I need. 3 of 13 answered question 115 skipped question 1 PRO 12/1/11 Page 3 5. 4. Standard I.B.1 requires that the College maintain "an ongoing, collegial, self-reflective dialogue about the continuous improvement of student learning and institutional processes." The commission defines dialogue as "Self-reflective exchanges engaged in by the college community, characterized by a free exchange of ideas without the purpose of defending or deciding on a course of action" (ACCJC Standards Glossary, 2002). In the questions below please refer to dialogue as described above. Response Never Rarely Sometimes Frequently All the time 2.6% (3) 12.2% (14) 39.1% (45) 37.4% (43) 8.7% (10) 115 2.6% (3) 7.8% (9) 41.7% (48) 39.1% (45) 8.7% (10) 115 1.8% (2) 12.5% (14) 39.3% (44) 39.3% (44) 7.1% (8) 112 4.5% (5) 26.8% (30) 47.3% (53) 18.8% (21) 2.7% (3) 112 Count When talking with your colleagues, how often does the conversation meet the definition of dialogue given above? How often do conversations with colleagues at Cabrillo prompt selfreflection about student learning and/or improving the College? How often do you engage in dialogue that is strongly evidencebased? How often does dialogue guide institutional change? 4 of 13 answered question 115 skipped question 1 PRO 12/1/11 Page 4 6. How many hours per week do you spend on the following activites? In dialogue about student learning? In dialogue about improving College processes? On committee work (e.g., reading minutes, memos, newsletters, email, attending meetings, etc.)? Zero 1 to 2 3 to 4 5 to 6 7 to 8 9+ 23.7% 39.5% 19.3% (27) (45) (22) 6.1% (7) 2.6% (3) 8.8% (10) 13.4% 33.0% 16.1% 14.3% (15) (37) (18) (16) 13.3% 37.2% 14.2% 12.4% (15) (42) (16) (14) 8.0% (9) 7.1% (8) 15.2% (17) 15.9% (18) Response Count 114 112 113 answered question 115 skipped question 1 Response Response Percent Count 7. Where does dialogue take place? The whole college 29.1% 32 Divisions 42.7% 47 Departments 72.7% 80 Department committees 27.3% 30 College-wide committees 41.8% 46 Flex activities 33.6% 37 Open forums 28.2% 31 Email 61.8% 68 College Planning Council (CPC) 28.2% 31 Other (please specify) 5 of 13 15 answered question 110 skipped question 6 PRO 12/1/11 Page 5 Staff Open‐Ended Written Comments Cabrillo College Accreditation Survey – Fall 2011 7. Where does dialogue take place? Other (please specify): ¾ Various meetings (2 responses) ¾ Administrative Meetings ¾ All of the above ¾ Board meetings, Student Senate meetings ¾ Casual conversation ¾ Colleague ¾ Faculty & Staff Mail room ¾ In our own facilities ¾ Informally with faculty & program chair ¾ Lunch ¾ Own program ¾ Planning for accreditation self study ¾ Staff Meetings ¾ While the CPC is a great place for this dialogue to take place, it is designed to be difficult to attend and/or prepare for. The agenda and meeting announcement is commonly released one day prior to the meetings, sometimes it is missed. This makes it difficult to plan to attend or prepare materials for. It is supposed to be open to all college staff, but through this practice makes it nearly impossible for all but regular sitting members to be involved with. As far as open forums, "Town Hall" meetings are difficult to attend as well. They were briefly replaced with "Neighborhood Meetings" which were department organized forums organized during work hours, but after happening only once (which included quite a bit of discussion due to high attendance), disappeared and reverted back to Town Hall meetings. We should be getting feedback from the folks that work with the students and student processes, not employee tactics that make it difficult to acquire this feedback and participation. PRO 12/1/11 Page 6 8. In which campus bodies/committees are you involved? Response Response Percent Count CPC 10.1% 11 Division committees 24.8% 27 Departmental committees 41.3% 45 Campus-wide committees 53.2% 58 None 28.4% 31 Other (please specify): 6 of 13 10 answered question 109 skipped question 7 PRO 12/1/11 Page 7 Staff Open‐Ended Written Comments Cabrillo College Accreditation Survey – Fall 2011 8. In which campus bodies/committees are you involved? Other (please specify): ¾ Accreditation Committee ¾ CCEU ¾ Committees associated with grants (non‐departmental) ¾ Component committees and/or task groups ¾ Core ¾ Don't have time to be on a committee ‐‐ too much work to do! ¾ Hiring committees and extension program committee ¾ Safety ¾ Student services committees, not released for participation in anything else ¾ We have a strong active department ‐‐ unofficial and official dialogue all the time ‐‐ works well. PRO 12/1/11 Page 8 9. Please rate your perceptions of Cabrillo College as they relate to Accreditation Standard II: Student Learning Programs and Services Strongly Strongly Don't Response Agree Know Count 38.4% (43) 36.6% (41) 17.9% (20) 112 2.6% (3) 59.6% (68) 33.3% (38) 4.4% (5) 114 0.0% (0) 4.5% (5) 42.9% (48) 42.0% (47) 10.7% (12) 112 0.0% (0) 3.5% (4) 45.1% (51) 37.2% (42) 14.2% (16) 113 0.9% (1) 5.4% (6) 50.0% (56) 23.2% (26) 20.5% (23) 112 0.9% (1) 4.4% (5) 42.5% (48) 18.6% (21) 33.6% (38) 113 0.9% (1) 6.3% (7) 56.3% (63) 30.4% (34) 6.3% (7) 112 0.9% (1) 0.0% (0) 50.9% (57) 37.5% (42) 10.7% (12) 112 0.0% (0) 9.8% (11) 41.1% (46) 10.7% (12) 38.4% (43) 112 Disagree Agree 3.6% (4) 3.6% (4) 0.0% (0) Disagree Faculty present information fairly and objectively to students and others. College staff present information fairly and objectively to students and others. Academic freedom is upheld by Cabrillo College. Cabrillo encourages the use of different teaching methodologies as a response to learning styles of students. Cabrillo assesses student learning outcomes and uses the results to make improvements. Cabrillo relies on the faculty (and advisory committees when applicable) to determine competency levels and measurable student learning outcomes. Cabrillo provides clear and accurate information about courses, programs, degrees, and certificates to its students. Student support services make significant contributions to student success (e.g., retention, transfers). Cabrillo evaluates the learning support needs of its students based upon learner outcome assessments to provide services and programs to address those needs. Counselors and instructors communicate to make sure that 7 of 13 PRO 12/1/11 Page 9 students receive accurate 8.0% (9) 8.0% (9) 44.2% (50) 12.4% (14) 27.4% (31) 113 0.0% (0) 11.7% (13) 58.6% (65) 21.6% (24) 8.1% (9) 111 0.9% (1) 0.9% (1) 49.6% (56) 32.7% (37) 15.9% (18) 113 0.9% (1) 7.2% (8) 35.1% (39) 16.2% (18) 40.5% (45) 111 0.9% (1) 0.9% (1) 28.6% (32) 21.4% (24) 48.2% (54) 112 1.8% (2) 3.6% (4) 42.9% (48) 28.6% (32) 23.2% (26) 112 9.6% (11) 25.4% (29) 39.5% (45) 21.9% (25) 3.5% (4) 114 information about courses and programs. Cabrillo provides programs and services that enhance understanding and appreciation of diversity on campus. The library's support for instructional programs contributes to student learning outcomes. The library collection has enough breadth to meet students' needs. In general, the library is sufficiently responsive to faculty input. Tutoring services support the attainment of student learner outcomes. Cabrillo provides technology development and training for faculty and staff on a regular basis. 8 of 13 answered question 114 skipped question 2 PRO 12/1/11 Page 10 10. During an average school year, how many students do you refer to the various student support services on campus? Response Response Percent Count 0 8.9% 10 1-5 14.3% 16 6-10 14.3% 16 11-15 8.0% 9 16-20 8.9% 10 21-25 6.3% 7 26+ 39.3% 44 answered question 112 skipped question 4 9 of 13 PRO 12/1/11 Page 11 11. Please rate your perceptions of Cabrillo College as they relate to Accreditation Standard III: Resources Strongly Strongly Don't Response Agree Know Count 39.8% (45) 10.6% (12) 15.0% (17) 113 38.9% (44) 24.8% (28) 6.2% (7) 4.4% (5) 113 5.4% (6) 18.8% (21) 50.0% (56) 15.2% (17) 10.7% (12) 112 2.7% (3) 15.0% (17) 61.1% (69) 11.5% (13) 9.7% (11) 113 20.5% (23) 25.9% (29) 38.4% (43) 6.3% (7) 8.9% (10) 112 14.2% (16) 18.6% (21) 31.9% (36) 6.2% (7) 29.2% (33) 113 22.1% (25) 24.8% (28) 23.9% (27) 5.3% (6) 23.9% (27) 113 15.0% (17) 33.6% (38) 39.8% (45) 8.8% (10) 2.7% (3) 113 5.4% (6) 13.5% (15) 59.5% (66) 17.1% (19) 4.5% (5) 111 12.5% (14) 24.1% (27) 33.0% (37) 6.3% (7) 24.1% (27) 112 5.3% (6) 15.0% (17) 53.1% (60) 19.5% (22) 7.1% (8) 113 Disagree Agree 7.1% (8) 27.4% (31) 25.7% (29) Disagree There are sufficient numbers of qualified faculty to support college programs. There are sufficient numbers of qualified staff to support college services. Personnel search and selection processes are fair to all applicants. Search and selection processes are likely to result in hiring personnel who will effectively advance the mission of Cabrillo College. Evaluation processes are effective in improving the quality of job performance of staff. Evaluation processes are effective in improving the quality of job performance of faculty. Evaluation processes are effective in improving the quality of job performance of administrators. Cabrillo provides sufficient opportunities for professional development. The college’s policies and practices demonstrate appropriate concern for issues of equity and diversity. Cabrillo links staffing decisions to its institutional planning. The college has adequate physical accommodations for people with disabilities. 10 of 13 PRO 12/1/11 Page 12 I feel safe on campus during the day. I feel safe on campus at night. 0.9% (1) 4.4% (5) 55.3% (63) 39.5% (45) 0.0% (0) 114 6.3% (7) 20.7% (23) 48.6% (54) 17.1% (19) 7.2% (8) 111 6.1% (7) 8.8% (10) 57.0% (65) 20.2% (23) 7.9% (9) 114 1.8% (2) 10.9% (12) 37.3% (41) 6.4% (7) 43.6% (48) 110 0.9% (1) 10.0% (11) 32.7% (36) 10.0% (11) 46.4% (51) 110 1.8% (2) 8.8% (10) 49.1% (56) 38.6% (44) 1.8% (2) 114 3.6% (4) 8.0% (9) 33.0% (37) 12.5% (14) 42.9% (48) 112 9.1% (10) 12.7% (14) 45.5% (50) 6.4% (7) 26.4% (29) 110 1.8% (2) 7.1% (8) 44.6% (50) 18.8% (21) 27.7% (31) 112 4.5% (5) 10.8% (12) 55.9% (62) 17.1% (19) 11.7% (13) 111 7.1% (8) 10.7% (12) 58.9% (66) 21.4% (24) 1.8% (2) 112 9.8% (11) 23.2% (26) 43.8% (49) 10.7% (12) 12.5% (14) 112 0.0% (0) 7.1% (8) 50.9% (57) 42.0% (47) 0.0% (0) 112 In my office, the equipment, software and network connections used to support teaching, are adequate. In my classroom/lab, the equipment, software and network connections used to support teaching, are adequate. The instructional equipment used to support teaching in my classroom/lab(s) is adequate and well maintained. Information Technology (formerly Computing Resources) responds to service requests with adequate speed. Faculty are sufficiently involved in the selection of educational equipment. College budget priorities are determined by systematic planning. The work of the Cabrillo Foundation supports the goals of the College Master Plan. Cabrillo attempts to meet the needs of programs and services based on the availability of financial resources. Appropriate and timely budgetary information is provided regularly throughout Cabrillo. Cabrillo uses its financial resources wisely and fairly. Overall, the campus landscaped areas are attractive and safe. 11 of 13 Overall, the campus buildings provide a safe and healthy environment in which to work and learn. [Please list examples, below, 3.6% (4) 12.6% (14) 62.2% (69) 20.7% (23) 0.9% (1) 111 of any campus facility that is not a safe and/or healthy environment.] If applicable, specify locations that are not safe and/or healthy: 12 of 13 29 answered question 114 skipped question 2 PRO 12/1/11 Page 14 Staff Open‐Ended Written Comments Cabrillo College Accreditation Survey – Fall 2011 11. Please rate your perceptions of Cabrillo College as they relate to Accreditation Standard III: Resources If applicable, specify locations that are not safe and/or healthy [Responses categorized by topic.] Maintenance Issues ¾ Building 400 doesn't have hot water. Monday mornings quite often the restrooms are very dirty, due to the Saturday Farmer's Market. The faculty/staff need a sink in the faculty/lunch area to clean up. It's all very unsanitary. ¾ Building 400 bathrooms Crosswalk across Soquel near Sesnon Walkways from parking lots to buildings ¾ A few buildings are in need of remodeling, such as the 400, 500, 600 and 700 buildings to create better learning and teaching environments. However, they are safe, just need to be modernized. ¾ Rumored asbestos in the old theater buildings and offices as well as the 450 forum makes me nervous. ¾ There is carpeting in some of the older buildings (500, 400, 1000) that smells really badly and it's uncomfortable to sit in those rooms for a long period of time. The rooms need remodeling. Many rooms have network jacks falling off of the walls. rooms with chalkboards are dusty and hard to breathe in. ¾ 700, 800, 900 buildings are dusty. ¾ 700, 800, and 900 buildings have issues with dust. ¾ My emergency eye‐wash sinks are unusable because the water pours out directly onto the students feet and floor. This is not safe ¾ Most of the old buildings are filthy. ¾ Old building air systems are filthy. The vents are surrounded by black dust and grime ‐ are they even filtered? Monster dust bunnies lurk anywhere not readily vacuum‐able. Spilled food and drink common in classrooms. Sometimes left over food and swarms of flies found in rooms. Moldy refrigerators here and there. Grimy keyboards shared by students and workers. When it rains many gutters are so filled with gunk the water pours off the sides and sag ‐ scary to walk under. Room alarms can go off with at best slow response at worst no response. Many classrooms have heaping piles of junk on top of cabinets and counter tops. Student desks modified and rigged creatively to allow for accommodations in some classrooms. ¾ The tall grasses in the parking lot next to the new VAPA complex make it difficult to see cars around the corner. Shorter landscaping would be safer. ¾ Tall grasses planted throughout the campus block views for shorter car on campus. Especially dangerous in the parking lot by VAPA where the grasses are taller than the cars......great place for someone to hide and attack students! ¾ Parking Lot L has high bushes so it is hard to see other people or cars. Makes me nervous. ¾ Some bushes need trimming for improved visibility at parking lot exits. ¾ Grease by the cafeteria on pavement ¾ The grease trap and septic systems behind the cafeteria building are frequently backed up and disgusting. ¾ The health service does not appear to be clean and needs modernizing. The cafeteria appears dingy and is unappealing. Classrooms need modernizing. Only new buildings seem clean. ¾ Cigarette disposal containers around campus are usually full over capacity, and I've walked by ones that continue to smolder and smoke because they are too full. Wouldn't it be safer/healthier to get extinguisher/containers? ¾ The public bathrooms, especially the Men's Rooms, are becoming gang‐tag havens. PRO 12/1/11 Page 15 Safety Issues ¾ Have never had a fire drill ‐ don't even know what the alarm sounds like ‐ where to evacuate to. ¾ The lighting for several parking lots, and hallways, are not coming on until well after dark. The lack of cameras in many of the larger buildings and labs is a major failure in crime prevention/deterrent as well as detection. The reduction in parking patrol, and Sheriff presence is making for a much less "family‐friendly", safe‐feeling environment on the campus. The increase in graffiti all over campus portrays a feeling of "gangland" to our campus. All forms of "security" for evenings and weekends, on and around the campus, is woeful at best. These are desperate times, where crime spikes to all‐time highs in a reflection of our flailing economy, and the campus *appears* to be greatly decreasing measures to secure the campus and its community. ¾ Lack of surveillance cameras to deter crime on campus. ¾ Outdoor lights should go on before or when it gets dark, not an hour or two afterwards. ¾ It is also dark along the walkway from the library to the 800‐700 buildings at night. ¾ Original buildings with covered (formerly textured) concrete walkways ( e.g. 400, 500, 600, 700, 800) become extremely slick when raining. People track the water off the parking lots or light rain spatters the walkway & causes very dangerous conditions. ¾ The sheriff needs to patrol the access to parking lots for unsafe entering and exiting and the speed of cars on Soquel. ¾ There is no way to lock the classroom or building doors in HW2 to protect students when there is a lock down. Otherwise, the classrooms are safe. ¾ Co‐workers who go on tirades, who curse and kick and throw things are not safe. Heating/Cooling ¾ The 400 and 500 building the temperature is often too cold and there is no way to control it in the classroom. ¾ Air circulation in 600. ¾ 700, 800, 900 buildings have sewer/water and heat/cold issues. ¾ 700, 800, and 900 buildings have issues with heat/cold. ¾ 800 bldg heat/cold issues ¾ The 1600 building has a dysfunctional heating and cooling system. it apparently is control on the upper campus, and there are not controls in the rooms. when it is hot the heat is on and when it is cold the air conditioner is on. My students and I have been so cold that we had to wear coats and gloves in class and our fingers were still cold. it has been so hot in the rooms, when hot outside, that learning is impossible and we are totally uncomfortable. ¾ Heating and air exchange systems on campus need to be evaluated. I hear constant complaints from staff and students about cold or overheated offices and classrooms, including those in the new buildings. ¾ The offices in many buildings have poor heating and ventilation systems. Other ¾ Most areas of this campus are amazingly kept, especially given the lack of resources/personnel we have. ¾ No good drinking water provided for staff...we have to provide our own. ¾ You are seriously forgetting that you have more than one campus location. There are differences in feeling of safety or not depending on which campus you are on. ¾ In regard to: Evaluation processes are effective in improving the quality of job performance of administrators. The comprehensive evaluation of administrators is archaic; it isn't right that a manager's employees are privy to details of the evaluations of their supervisor; that would not be an acceptable practice for classified staff to know evaluation details of their colleagues. PRO 12/1/11 Page 16 12. Please rate your perceptions of Cabrillo College as they relate to Accreditation Standard IV: Leadership and Governance Strongly Strongly Don't Response Agree Know Count 57.7% (64) 7.2% (8) 14.4% (16) 111 23.4% (26) 45.0% (50) 6.3% (7) 17.1% (19) 111 7.2% (8) 9.9% (11) 47.7% (53) 20.7% (23) 14.4% (16) 111 2.7% (3) 12.6% (14) 45.9% (51) 20.7% (23) 18.0% (20) 111 6.3% (7) 19.8% (22) 51.4% (57) 18.9% (21) 3.6% (4) 111 2.7% (3) 3.6% (4) 50.9% (56) 16.4% (18) 26.4% (29) 110 1.8% (2) 10.9% (12) 50.9% (56) 17.3% (19) 19.1% (21) 110 14.7% (16) 26.6% (29) 47.7% (52) 10.1% (11) 0.9% (1) 109 Disagree Agree 4.5% (5) 16.2% (18) 8.1% (9) Disagree The College Planning Council (CPC) is effective in making recommendations with respect to budget policies and planning. The CPC is an effective channel for staff ideas regarding institutional decision-making. The CCEU representation on CPC is effective in making recommendations in the best interest of staff. The CCEU effectively communicates decisions and discussions taking place in the CPC. Staff members are encouraged to take initiative in improving the services in which they are involved. The Student Senate has a defined role in institutional governance. Governing board policies support the quality, integrity and effectiveness of student learning programs and services. The administration of Cabrillo College provides effective leadership. 13 of 13 answered question 112 skipped question 4 PRO 12/1/11 Page 17