AGENDA ITEM BACKGROUND TO: GOVERNING BOARD DATE October 5, 2015 FROM: PRESIDENT SUBJECT: Distance Education 2014/2015 Annual Report REASON FOR BOARD CONSIDERATION ITEM NUMBER INFORMATION ENCLOSURE(S) Page 1 of 3 BACKGROUND: Districts are required to make an annual report of their distance education activity to their local governing boards, and then forward a copy to the State Chancellor’s Office. Goal 2.4 of the College Strategic Plan states that the College will “Provide for the growth of distance education courses/sections as determined by student demand.” Distance Education has been one of the few areas of growth in student enrollment for the past few years, and demand for online instruction remains strong. The distance education option also provides program flexibility in scheduling and facility use. The Distance Education Committee continues to focus on how to improve pedagogy, technology, and services to support student success. Quality instruction includes frequent faculty-student interaction, a requirement under Title 5 of the Education Code. Quality instruction is also the leading factor affecting a student’s level of satisfaction with a course, which is a strong predictor of success and retention. In order to improve the quality of instruction and student success with online courses, continuous improvements are made to course design as well as in the technological support for online courses, and services for online students. The California Community Colleges Chancellor’s Office statewide Online Education Initiative (OEI) has been a leader in the effort to improve the quality of online education and the success of online students by providing all California Community Colleges with access to a new and improved course management system, continuous online tutoring support for students, and online modules to better prepare students for success in an online course environment. The OEI hosts a statewide exchange open to all students with a common application and assessment tool, offering online courses which have been vetted through a rigorous selection and review process for optimum quality. Cabrillo was selected as one of 24 colleges statewide to launch the initiative; we are one of 8 colleges to pilot the Student Readiness component, which includes the 24/7 tutoring support and readiness modules. Three of our online courses are now listed in the OEI statewide exchange that students from anywhere can access. Enrollment in online courses: FTES in online courses increased to 1,103.31 in 2014-15, up by 86.72 FTES or 8.53% over the total FTES of 1,016.59 in 2013-141. The number of hybrid and web-enhanced courses continues to increase, with the use of mobile technologies soon to surpass computers as the primary point of access to the Internet. Students have the additional opportunity to accelerate their educational progress through Cybersession, online courses offered during the last eight weeks of the semester. Cabrillo offered a total of 3,341 sections in 2014-15, and online courses represented 9% of that total at 301 sections. Online degrees available at Cabrillo: As outlined on the Distance Education website, Cabrillo currently offers seven AA/AS online degrees or certificates of achievement, in addition to the 50+ General Education courses that students can 1 California Community College Chancellor’s Office DataMart, http://datamart.cccco.edu/Students/FTES_Summary_DE.aspx 1 use to complete GE requirements for any degree. Courses are offered on a predictable schedule so that students can plan for the sequence of courses needed to reach their educational goal in the timeliest manner. Support for Distance Education students, faculty, and professional development: Cabrillo’s distance learning focus is on improving success and retention rates through faculty development and smarter course design. Technology competency and teaching effectiveness are directly related to online course quality and student achievement. In addition, online courses must include activities for different learning styles and accommodate disabled distance learners. The Teaching and Learning Center (TLC) staff (director and support assistant) provides support for several hundred student accounts each semester, supporting all the online, web-enhanced and hybrid courses offered by the college. (Hybrid courses are either mostly online with a few in-person class sessions, or structured so that a course that would normally meet twice a week meets in person weekly and online for the other half of instruction and participation.) In July 2015, the college began a transition from Blackboard to Canvas, a new and improved course management system piloted by the Online Education Initiative and provided to the California community colleges to increase course success and completion in all online courses. The DE Faculty Handbook, a supplement to Cabrillo’s Faculty Handbook to inform faculty of best practices, policies and procedures related to distance education, is also updated by TLC staff annually. The TLC Director assists faculty with instructional design services for developing web-based materials in support of both online and on-campus classes, including training in distance learning pedagogy, accessible web design (includes design for mobile delivery), effective course design, student authentication strategies, student performance reporting, and the use of plagiarism detection software. Strategies to engage students through regular effective contact can include the use of webinars, discussion forums, and various assessment techniques. The two-day Blackboard Academy (now Canvas Academy) offered during Flex week trains both new and experienced online instructors in the latest best practices for all of these areas. Instructors also have access to regular desktop seminars and instructor-led online courses through the @ONE project, where they can immerse themselves in learning best practices for online course development and teaching while participating as an online student. Professional development for online instructors: The College is seeking to increase the number of faculty prepared to offer quality online instruction. In addition to the professional development opportunities offered through the Teaching and Learning Center, faculty is being encouraged to take advantage of professional development offered statewide for online instruction. Five faculty members were funded to attend the Online Teaching Conference this past summer to prepare for teaching online or to incorporate student success modules into existing online courses, and the College will fund more faculty to attend the 2016 conference. In addition, funding is available to support faculty enrollment into the @ONE Online Teaching Certificate program, which will improve online course design and the usage of course management tools. Finally, experienced online faculty are encouraged to participate in training to become peer online course reviewers, which will enhance their knowledge of the latest best practices in online teaching excellence. Distance Education Success and Completion: Statewide, a gap exists in completion and retention rates between distance education and traditional instruction. This gap is being addressed through the Online Education Initiative, and at Cabrillo through training for distance instructors by the Teaching and Learning Center Director. Student success in online courses is directly related to sound instructional design and increased student familiarity with the technology. By engaging students early in the course, this builds a positive faculty-student relationship. Regular assessment of student progress and early alert mechanisms that steer students towards needed learning resources also improves student achievement, both in classes using traditional delivery methods and for online classes. The achievement gap between online courses and those using traditional delivery can be seen in Table 1 on the next page. The achievement gap statewide between basic skills and non-basic skills classes presented in a traditional format is 7.28 percentage points, and Cabrillo slightly trails the statewide average for basic skills retention and success and slightly exceeds the statewide average for non-basic skills retention and success. This produces a larger achievement gap between basic skills and non-basic skills classes of 12.38 percentage points. 2 TABLE 1: 2014-15 RETENTION AND SUCCESS RATES STATEWIDE AND FOR CABRILLO, NON-DE Term data collected for SU14, FA14, SP15 Basic Skills Statewide Cabrillo 86.27% 84.58% Retention 63.06% 61.34% Success Non-Basic Skills 86.77% 88.13% Retention 70.34% 73.72% Success Students enrolled in Basic Skills level DE courses demonstrate lower success and completion rates than students taking degree applicable, transferable, or vocational courses. 2 Table 2 below reflects retention and success rates in DE sections for summer, fall and spring terms for 2014-15, both statewide and at Cabrillo. TABLE 2: 2014-15 DE RETENTION AND SUCCESS RATES STATEWIDE AND FOR CABRILLO Term data collected for SU14, FA14, SP15 Basic Skills Statewide Cabrillo 79.06% 87.5% Retention 49.36% 50.00% Success Non-Basic Skills 80.52% 84.51% Retention 60.85% 63.34% Success Statewide, less than half of the students in online basic skills classes are successful, and the achievement gap as compared to non-basic skills success is 11.49 percentage points. Cabrillo is slightly ahead of the statewide average in both retention and success, both for basic skills and non-basic skills classes. Nonetheless, the achievement gap is still notable at 13.34 percentage points. Online educators are addressing this achievement gap by embedding basic skills support in online course material, even in non-basic skills online courses, because many students enrolled in these courses still are struggling with basic skills issues. Examples of embedding this support include providing links to word definitions or pronunciation alongside vocabulary lists or reading texts, or providing links to explanations of formulas or YouTube instructional videos for classes in the sciences or social sciences. NEXT STEPS: The Distance Education Committee will analyze potential areas of growth in DE offerings that will enable more students to complete degree and general education requirements, as well as ways in which to increase the success of students taking DE classes and to decrease the achievement gap that is evident for certain groups of students such as Latinos. There will also be a focus on developing more hybrid transfer level classes over the next five years through the support of a recently funded Title V Hispanic Serving Institution grant. The DE committee is interested in providing a forum for the exchange of best practices among Cabrillo DE instructors, in monitoring the information provided through the College’s participation in the Online Exchange Initiative, and in increasing the number of faculty members prepared to teach quality online and hybrid classes. While Distance Education is the sector experiencing the most rapid growth among instructional delivery methods, the quality of instruction and success of students in this mode are critical to its expansion and development. 2 California Community College Chancellor’s Office DataMart, http://datamart.cccco.edu/Outcomes/Course_Ret_Success.aspx 3