DISTANCE EDUCATION COMMITTEE MINUTES Monday, April 26, 2010, 3:30–5pm, Room 1096, TLC Attendees: Letitia Scott-Curtis, Kip Nead, Francine Van Meter, Jennifer Cass, John Govsky, Rosemary Brogan, Ray Kaupp, Nancy Brown, Rachel Mayo, Nancy Stucker, Rory O’Brien Faculty and Student Satisfaction Surveys — The Chancellor’s Office is working with the Educational Technology Advisory Committee (ETAC) to revise the surveys. They expect to have new surveys ready for spring 2011. Edublogs is a blog tool that would provide faculty an alternative to Blackboard, but a more interactive experience with their students than a web page. Francine will ask the Tech Committee to consider supporting the Distance Ed program in piloting use of a blogging tool. John was concerned about outsourcing and Kip replied, from a classified perspective, an in house hosting option would be task-loading a position(s) that is already being asked to assume additional duties. The Committee made recommendations to the draft Suggested Preliminary Review for DE Courses and those revisions are reflected in the attached document. The diagnostic standards are now preceded by a brief description derived from revising the evaluation questions. In place of a numbered list for each category of standards, the bullet was replaced with a box symbol for those who may choose to use it as a check list. Francine will try to put the content into a table format. John reviewed the negotiated contract language related to distance education in Appendix CC, J, & N. Negotiations Update 3-24-2010. Details can be found online at http://ccftcabrillo.org/news/negotiations/ Ray is working on a dissertation that compares student success in face-to-face courses with their online equivalent. He asked distance education faculty to ask their students if they may be willing to answer questions for his study. There was some discussion about the different characteristics between two groups of Latino students in the same class, different delivery modality, including circumstances that only allow them to take online classes. Preliminary Review for Distance Education Courses CCFT Contract How does one visit an online class when the class exists only in cyberspace? This resource is intended for use by evaluators of distance and hybrid courses. Appendix N, Academic Employee Final Written Evaluation Criteria OVERVIEW The faculty evaluation process is one opportunity for faculty teaching distance and hybrid courses to get feedback. As you consider the evaluation process for the online instructional environment, please review the items suggested in each area. Diagnostic Standards for Online and Hybrid Courses Category 1: Accessibility An observer could simply choose a week to observe, and, over the course of the week, examine how the instructor delivers course content and interacts with the students. Observers accessing courses using the Blackboard Learning Management System will be assigned a Student Role to log in. Course provides access to plug-ins or other applications supporting course content Provides instructor contact information Course materials provide link to campus resources, including support for the learning management system (Blackboard) Complies with Section 508 standards for accessibility All distance education courses, whether hybrid or fully online, include demonstration of regular effective contact. The instructor (a) regularly initiates interaction with students to determine that they are accessing and comprehending course materials, (b) Is available at least the same number of instructor contact hours per week that would be available for face-to-face students, and (c) establishes and publishes, in the course syllabus or other course documents, an expectation for frequency and timeliness of instructor initiated contact and instructor feedback. The instructor uses one or more of the following resources to initiate and maintain contact with students: threaded discussions, email, announcements in the learning management system, timely feedback for student work, instructor prepared online lectures or introductions in the form of online lectures to any publisher created materials, that combined with other course materials, creates the “virtual equivalent” of the face-to-face class. Category 2: Communication Effective communication provides multiple opportunities for student interaction, response and collaboration. Effective student/teacher contact is required by Title 5. For example, observers may find evidence of effective communication opportunities in the following: the online discussion board, use of a grade form, web conferencing, in-person office hours, scheduled chat times, and phone communication. The course observer should review the instructor’s policies on communication. In an online course, the information may typically be found in a syllabus, including course organizational material, may appear in one place, or it may be distributed at key spots throughout the course. Course uses a variety of media to communicate course materials. (For example, text, graphics, audio, video, etc.) Course uses standard online communication tools. (Examples may include email, discussion boards, chat, announcements, etc.) There is evidence of provision for regular effective contact between instructor and students. (Examples may include expectations of availability of and turnaround time for contact with instructor.) Category 3: Assessment The course observer may want to review any start-up or welcome instructions for the course. Once the term begins, the orientation information may have been relocated; consult the instructor. Determine whether the instructor uses a variety of instructional methods to accommodate different learning styles. Student learning outcomes are clearly identified; course objectives and completion requirements are present. Expectation of student’s participation, honesty, etc. is clear. Assignments and grading standards are clearly stated. (Examples may include sample assignments, clear directions, criteria used to evaluate discussion board participation or peer review.) Feedback provided throughout the course; self-tests, written feedback, discussion board, email, etc. Student knowledge, attitudes, and/or skills assessed in multiple ways. Category 4: Navigation The course observer should determine whether the course is well organized and easy to navigate. Navigation should be clear, simple and friendly. Content should be organized in a logical format. Syllabus or orientation (online and/or in person) provide course navigation guidance Category 5: Design/Presentation The course observer should determine whether the course is user-friendly. Course is visually and functionally consistent Font is easy to read and course pages are a comfortable length using white space Sufficient contrast between text and background Language of written material is friendly and supportive Netiquette expectations are clearly stated Content adopted from spring 2008 Academic Senate Paper “Ensuring the Appropriate Use of Educational Technology: An Update for Local Academic Senates” and the spring 2005 Academic Senate Rostrum, “Observing Online Classes.”