Part 1 of 3 What Are the Ten Steps to a Federal Job®? STEP 1: STEP 2: STEP 3: STEP 4: STEP 5: See Book Page 7 Review the Federal Job Process Network – Who Do You Know? Research Vacancy Announcements on USAJOBS Analyze Your Core Competencies Analyze Vacancy Announcements for Keywords 2 What Are the Ten Steps to a Federal Job®? STEP 6: Write Your Outline Format and Paper Format Federal Resume STEP 7: KSAs, Accomplishments, and Questionnaires STEP 8: Apply for Jobs with USAJOBS STEP 9: Track and Follow Up on Your Applications STEP 10: Interview for a Federal Job See Book Page 7 3 Federal Resume Writing Activity 1 How many hats do you wear at work? See Book Page 6 4 Sample Hats / Nouns / Keywords Contracts and Purchasing Administrative Support Project Coordination Schedule Meetings Customer Support See Book Page 80 5 Accomplishment Freewriting Examples of Accomplishments Identified Deficiencies Initiated restructuring Improvement to Customer services Made formal recommendations Spearheaded more efficient processes Eliminated duplication of data Increased accountability Streamlined submission Configured streamlined processes Managed 13.5 million items Trained a new employee Procured emerging technologies 6 Why Are Accomplishments So Important? For your resume and your interview, accomplishments will: • Help you get the job • Set you apart from your competition • Boost your rating • Gain confidence (Whoa, I’ve done all those?!....) • Help you get Best Qualified and Referred to a Supervisor! Most importantly, they’re the basis for selection 7 1 What Are Your Federal Job Search Goals? • Target Agencies? VA, SSA, IRS, ICE….etc. • Target Job Titles and Series? Program Analyst, Security Officer, Human Resource Officer….etc. • Target Grade and Salary? GS7, 9, 11, 12….etc. See Book Page 11 8 1 Intelligence Community Employment Opportunities • Federal Bureau of Investigation (FBI) • Central Intelligence Agency (NSA) • Defense Intelligence Agency (DIA) • National Geospatial Intelligence Agency (NGA) • National Reconnaissance Office (NRO) • National Security Agency (NSA) See Book Pages 22-24 9 1 Non-Appropriated Fund (NAF) Jobs • US Army MWR • US Navy MWR • NAF Air Force • USMC Marine Corps Community Services (MCCS Civilian Careers) See Book Page 25 10 1 Excepted Service Agencies Excepted Service Agencies do not always post on USAJOBS: •Federal Reserve System •Central Intelligence Agency •Defense Intelligence Agency •US Department of State •Federal Bureau of Investigation •US Agency for International Development See Book Page 26 11 1 What Job Titles Are Correct for You? Occupational Groups and Series Classification Standards for White Collar Work • • • • GS 000 – Misc positions - includes US Marshal and Police Officer GS 100 – Social Science - Intelligence jobs GS 200 – Personnel Management, including Military Personnel GS 300 – General Administrative, including Secretary, Clerical, Management and Program Analyst – popular analyst positions • GS 400 – Natural Resources Management and Biological Sciences Group • GS 500 – Accounting and Budget Group http://www.opm.gov/fedclass/html/gsseries.asp See Book Pages 27-34 12 1 What Job Titles Are Correct for You? Trades, Craft, and Labor Positions • • • • • • • • • • • 2500 Wire Communications Equipment Installation and Maintenance Group 2600 Electronic Equipment Installation and Maintenance Group 2800 Electrical Installation and Maintenance Group 3100 Fabric and Leather Work Group 3300 Instrument Work Group 3400 Machine Tool Work Group 3500 General Services and Support Work Group 3600 Structural and Finishing Work Group 3700 Metal Processing Group 3800 Metal Work Group 3900 Motion Picture, Radio, Television, Sound Equipment Operation Group See Book Page 35 http://www.opm.gov/fedclass/html/fwseries.asp 13 1 How HR Determines Your Qualifications IMPORTANT FEDERAL RESUME DETAILS • Experience Quality of experience Directly related to the job or general nature of work Complexity of assignments Decision-making authority of Span of Control. • Education College 2-4 year, Graduate, or Doctorate Trade Schools Military Specific Schools – AIT & Technical • Training See Book Page 36 Occupational Career Field Focused Apprenticeship / Internship 14 1 Qualifying Based on Education Alone You are automatically qualified with this education: • • • • • GS-4 – Two years above high school (or AA Degree) GS-5 – Based on Bachelor’s Degree GS-7 – One full year of graduate study GS-9 – Master’s degree or equivalent GS-11 – Ph.D., J.D. See Book Page 36 15 1 Kansas 2015 General Schedule Salaries GS Grade Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 GS-4 $28,553 $29,505 $30,457 $31,409 $32,361 $33,313 $34,265 $35,217 $36,169 $37,121 GS-5 $31,944 $33,009 $34,074 $35,140 $36,205 $37,270 $38,335 $39,400 $40,465 $41,530 GS-6 $35,609 $36,796 $37,983 $39,171 $40,358 $41,545 $42,732 $43,920 $45,107 $46,294 GS-7 $39,570 $40,889 $42,207 $43,526 $44,844 $46,163 $47,481 $48,800 $50,119 $51,437 GS-8 $43,823 $45,284 $46,745 $48,206 $49,668 $51,129 $52,590 $54,051 $55,513 $56,974 GS-9 $48,403 $50,016 $51,629 $53,242 $54,855 $56,468 $58,081 $59,694 $61,307 $62,920 GS-10 $53,302 $55,079 $56,855 $58,631 $60,408 $62,184 $63,960 $65,737 $67,513 $69,289 GS-11 $58,562 $60,514 $62,466 $64,418 $66,370 $68,322 $70,275 $72,227 $74,179 $76,131 See Book Page 38 16 1 Add Locality Pay to GS Salary for Certain Cities • • • • • • 14.16% FOR STATE OF *KANSAS 16.47% FOR RICHMOND, VA 16.51% FOR STATE OF HAWAII 22.52% FOR DENVER-AURORA-BOULDER, CO 24.19% FOR SAN DIEGO-CARLSBAD-SAN MARCOS, CA 24.22% FOR WASHINGTON-BALTIMORE-NORTHERN VIRGINIA, DC-MD-VAWV-PA • 24.69% FORSTATE OF ALASKA • 27.16% FOR LOS ANGELES-LONG BEACH-RIVERSIDE, CA • 28.71% FOR HOUSTON-BAYTOWN-HUNTSVILLE, TX *Kansas has no cities or counties for which a special GS Locality Pay adjustment is specified. Therefore, the generic "Rest of the United States" locality pay adjustment is applied to our state. 17 1 Pay Banding http://www.tsa.gov/careers/pay-bands See Book Page 39 18 2 Step 2: Network ̶Who Do You Know? • Why Network? • Who Do You Know and Why Is It Important? • Career Expo Script • Career Expo Resume 19 2 Networking – Who Do You Know? • Other people, especially current and former Federal employees, are the best source of basic information and insider tips. • Who do you know? • Can they hire you now? • If not, how can they help you? • What connections do you need to make? 20 2 Networking – Who Do You Know? 21 2 Social Networking – Are You LinkedIn? • Federal managers do look up candidates in LinkedIn! • LinkedIn, with 250 million professionals in the network, is THE business channel for recruiting. See Book Pages 46-49 22 3 Step 3: Research Vacancy Announcements on USAJOBS • Critical Vacancy Announcement Features • Sample Vacancy Announcements 23 3 Different Types of Federal Jobs on USAJOBS • • • • • See Book Page 51 Competitive Service Excepted Service Direct Hire Pathways “Dual Status” Military Technicians 24 3 Easiest USAJOBS Search Easiest search – USAJOBS home page: • Enter keyword and geographic location • Try to use keyword specific to your unique skill set or the correct job title in “quotation marks” See Book Page 52 25 Filter Your Search Results Veterans and Current Federal Employees can check this box in upper left corner of screen to see more jobs. 26 USAJOBS Advanced Search You can quickly and efficiently refine your USAJOBS job announcement search using the Advanced Search function. See Book Page 53 27 3 Critical Announcement Features Important sections in the federal vacancy announcement: • • • • • • • • Closing Date – New! Watch for closing after 50 or 100 applications! Who May Apply Duties Qualifications Knowledge, Skills, and Abilities are KEYWORDS! How To Apply (including Document Upload) Questionnaires (this is a test!) FOLLOW THE DIRECTIONS CAREFULLY! See Book Page 54 28 Position vacant 3 Don’t fill Fill Position description not current Position description/crediting plan current • Supervisor prepares position description • Supervisor/HR classifies job, conducts job analysis and develops crediting plan Competitive Supervisor decides how to fill vacancy Supervisor decides area of consideration External (Competitive Exam) Open to all Veterans eligible for non-competitive appointment (VRA, 30% disabled) can apply Internal •Current Federal employees •Reinstatement eligible/ICTAP •Family members returning from overseas •VEOA eligible Agency HR Office •Prepares vacancy announcement •Posts vacancy announcement on USAJOBS; recruits •Receives applications •Screens eligibility and minimum qualifications •Rates/assesses qualified applicants •Ranks applicants and prepares best qualified list •Sends list to selecting official Supervisor •Reviews applications •Conducts interviews •Checks references •Makes selection Non-Competitive •Reassignment •Detail •Temporary promotion •VRA •30%+ disabled vet •Voc rehab •Student •Handicapped (mental/physical disability) •PPP*/CTAP Special hiring authorities (apply to all) •FCIP •Direct hire •Presidential Management Fellows OPM or Agency Delegated Examining Unit • Prepares vacancy announcement • Posts announcement on USAJOBS;recruits • Receives applications • Screens eligibility and minimum qualifications • Rates/assesses qualified applicants • Adjudicates veterans’ preference; ranks applicants • Lists eligible candidates in order of selection (Rule of 3 or Category Rating)* • Sends list of eligibles to selecting official HR Office •Makes job offer •Conducts pre-employment checks, if needed •Brings new hire on board 3 One Year Specialized Experience QUALIFICATIONS REQUIRED: Your resume must demonstrate at least one year of specialized experience. “Example Below” Federal Job Announcement #1 Experience required: To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: experience with casualty operations; benefit entitlements; mortuary operations; cemetery operations; creating military funeral arrangements; and providing mass casualty support. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-07. You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas: See Book Page 55 Knowledge of Memorial Affairs Program, Policies, and Regulations Written Communication Oral Communication 30 3 Keywords for Resume Success Find the keywords in each announcement. MATCH them in your Outline Format Federal Resume. Job Title: Memorial Affairs Coordinator Department: Department of the Army Agency: Army Installation Management Command Job Announcement Number: SWEM159286311498174 DUTIES: Plans and executes Memorial affairs operations in support of Casualty Affairs and Mortuary Affairs Programs. Arranges and provides personnel for all Army military funeral honors for the entire CAC Area of Responsibility, between 1,500-400,000 square miles. The Memorial Affairs Coordinator focuses on coordinating the use of Active and Reserve Component Soldiers, Veterans, and The Army Preferred Provider Program in support of Military Funeral Honors (MFH). Provides Quality Assurance to the MFH program; coordinates all interment ceremonies and exhumations on post cemeteries for which they are the responsible Casualty Assistance Center (CAC). Assists and provides guidance to Army Commands on the establishment of Memorials in honor and memory of Fallen Soldiers. See Book Page 56 31 3 Match Your Resume… …To the Questionnaire 1. Select the one statement below that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of a Memorial Affairs Coordinator at the GS-09 grade level or equivalent pay band in the Federal service. A. I have one year of specialized experience equivalent to the GS-07 grade level in the federal service which includes experience with casualty operations; benefit entitlements; mortuary operations; cemetery operations; creating military funeral arrangements; and providing mass casualty support. B. I have a master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related. C. I have some specialized experience as described in A, but less than one year; and I have graduate-level education, but less than the level of graduate-level education as described in B. I have computed the percentage of the requirements that I meet, and the total is at least 100 (Note: You must attach a copy of your transcripts.) D. I possess the specialized experience in response A and the education in response B. E. I do not possess any of the experience and/or education described above. See Book Page 59 32 4 Step 4: Analyze Your Core Competencies What are the value-added competencies you can offer a supervisor? 33 4 Are These Core Competencies In Your Federal Resume? Soft skills can make a difference in your resume! • Resourcefulness • Innovation • Team Leadership • Customer Services 34 4 Office of Personnel Management Core Competencies Add these to your duties or accomplishments • Interpersonal Effectiveness • Customer Service • Flexibility/Adaptability • Creative Thinking • Systems Thinking • Organizational Stewardship • Technical Skills See Book Pages 61-62 35 4 Core Competencies Differ for Each Agency People vs. Mission Focused Veterans Administration Competencies U.S. Marine Corps Competencies Interpersonal Effectiveness Customer Service Flexibility/Adaptability Creative Thinking Systems Thinking Support deployment requirements Meet and anticipate training Shape land, sea and airspace training Support Force protection Provide effective command and control 36 4 Where Can You Find Core Competencies? • • • • • • • • Announcements Mission Statements Agency Websites Press Releases “About Us” Friends and Network Books Profiles of Agency Leaders 37 4 Finding Core Competencies in Announcements Can You Identify the Core Competencies in this Announcement? 38 4 Finding Core Competencies in Announcements Problem solving, empathy, analysis, systems thinking, listening, communications, good with people, patient… Why are these competencies important to the Social Security Administration? 39 4 Where Can You Use Core Competencies? • • • • • Add them to the resume Identifying key accomplishment stories Interviewing Building experiences Determining if an agency is right for you 40 4 End of Part 1: Steps 1 to 4 Questions? STEP 1: STEP 2: STEP 3: STEP 4: Review the Federal Job Process Network – Who Do You Know? Research Vacancy Announcements on USAJOBS Analyze Your Core Competencies 41 5 Step 5: Analyze Vacancy Announcements for Keywords HOW DO I FIND KEYWORDS? 1. Find ONE GOOD target vacancy announcement. 2. You will be reviewing these sections from the announcement for keywords: • Duties • Qualifications • Specialized Experience • Questionnaires • Agency or organization mission See Book Page 67 42 42 5 Analyze Announcements for Keywords For Your Outline Format Resume • Stand out with keywords • Keywords can result in referrals, selections, and interviews • HR specialists read for keywords • Use at least 5-7 keywords, more is better 43 43 5 How Many Keywords Do You Need to Use? 5 to 7 Keyword phrases to match your resume to a job announcement – Management Analyst Keywords See Book Page 67, 71 44 44 5 Keywords from Duties and Qualifications Keywords from the Duties and Qualifications Sections of the Vacancy Announcement: See Book Page 68 45 45 5 See Book Page 73 46 Keywords from a Questionnaire 46 5 General Supply Specialist Keywords from the Questionnaire Important! Your resume MUST match the Questionnaire KSAs See Book Page 73 47 47 5 Keyword HOT TIPS! • Keywords repeat! • Keywords are in the job title • Keywords are essential to a person’s ability to do the job • If you analyze a series of announcements, the most important keyword might be a word that is different from other announcements • When you read an announcement ask yourself, “What does this person really do for a living?” 48 48 6 Step 6: Write Your Outline Format Federal Resume This step is where THE RUBBER MEETS THE ROAD! The Federal Resume “Outline Format” is great for getting Best Qualified! 49 49 6 Private Industry and *TGPS vs. Federal Resume *Transitioning Goals, Plans and Success See Book Page 75 50 50 6 Special Considerations for Military Federal Resumes See Book Page 75 51 6 7 Tips for Writing a Successful Federal Resume 1. 2. 3. 4. 5. 6. 7. See Book Page 76 Don’t use the bullet format Don’t use the Resumix Big Block format Write 3 to 5 pages Include the required USAJOBS info Eliminate as much Jargon as possible Add accomplishments Add keywords 52 6 Get Started with Writing First, collect all of your information: • Name, address, email address, and phone number • SMART transcript (containing your military training and certifications) • Education (name of school, degree, number of credit hours) • Awards and honors Fitness Evaluations for the last 10 years See Book Page 77 53 6 What to Include in Your Federal Resume 1. Job Information: announcement number, title, and grade 2. Personal Information: name and contact information, Social Security number, country of citizenship, veterans’ preference, reinstatement eligibility, and highest federal civilian grade held 3. Work Experience: job title, duties, accomplishments, employer’s name and address, supervisor name and phone number, starting and ending dates (month and year), hours per week worked, salary, and indicate whether or not your current supervisor may be contacted 4. Education: colleges or universities with name, city and state, majors, and type and year of degrees received or total credits earned (indicate semester or quarter hours); high school name, city, and state 5. Other Qualifications: training courses, special skills, certifications, licenses, honors, awards, special accomplishments, etc. 54 6 Resume - Qualifications Required REQUIRED DOCUMENTS: 1. A resume or any other written format you choose to describe your job-related qualifications; optional cover letter: Your resume should list your educational and work experience including job titles, salary, employment dates, duties and accomplishments, experience and how it relates to the KSAs in the job announcement. Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. 55