Gla s g o w City Co u n c il F o l l o w - u p In s p e c t i o n R e p o r t 2 3 S e p t e mb e r 2 0 0 4 Contents ________________________________________ Page Introduction 1. The aims, nature and scope of the inspection 2. Changes in the operational context of Education Services 3. Continuous improvement 4. Progress towards the main points for action 5. Conclusion i Introduction The education functions of each local authority in Scotland will be inspected between 2000 and 2005. Section 9 of the Standards in Scotland’s Schools Etc. Act 2000 charges HM Inspectorate of Education, on behalf of the Scottish Ministers, to provide an external evaluation of the effectiveness of the local authority in its quality assurance of educational provision within the Council and of its support to schools in improving quality. Inspections are conducted within a published framework of quality indicators (Quality Management in Education) which embody the Government’s policy on Best Value. Each inspection is planned and implemented in partnership with Audit Scotland on behalf of the Accounts Commission for Scotland. Audit Scotland is a statutory body set up in April 2000, under the Public Finance and Accountability (Scotland) Act 2000. It provides services to the Accounts Commission and the Auditor General for Scotland. Together they ensure that the Scottish Executive and public sector bodies in Scotland are held to account for the proper, efficient and effective use of public funds. A member of Audit Scotland is on each inspection team which also includes an Associate Assessor who is a senior member of staff currently serving in another Scottish local authority. All inspections of the education functions of educational authorities are followed up by inspection teams, normally around two years from the date of the original published inspection report. i _______________________________ Glasgow City Council Follow-up Inspection Report 1. The aims, nature and scope of the inspection The education functions of Glasgow City Council were inspected during the period December 2001 to February 2002 as part of a national inspection programme of all education authorities in Scotland over a five-year period. The local authority prepared and made public an Action Plan in August 2002, indicating how it would address the main points for action identified in the original HMIE inspection report published in May 2002. An inspection team revisited the authority in May 2004 to assess progress made in meeting the recommendations in the initial report. 2. Changes in the operational context of Education Services Since the initial inspection of the education functions of Glasgow City Council in December 2001 to February 2002, there had been a number of changes within the Council and significant changes in the leadership and management structure of the Education Service. Following the local government election in May 2003, the Labour Party continued to lead the administration which had a new Convenor of the Education Services Committee. This Committee had reviewed and strengthened its role in decision-making and scrutinising the work of the Education Services Department with a view to improving its effectiveness. As a result, the 1 Committee had disbanded the former Standards and Quality Sub-committee and established member/officer working groups to focus on key Council priorities. The first of these working groups, comprising elected members and officers representing Education Services and Direct and Care Services, had focused on health and diet in schools. At the time of the inspection, a working group including school and Trade Union representatives was examining issues relating to discipline in schools. A further member/officer working group, focusing on pupil attainment and achievement, was to be convened in August 2004. Elected members were demonstrating a continuing and strengthened commitment to challenging Education Services and schools to improve performance and were striving to close the gap in attainment between Glasgow and national average figures. Among the significant changes in the management structure of Education Services were the appointment of a new Director and a reduction in the number of Depute Directors from three to two. One had responsibility for personnel and finance, and the other for planning and performance. The number of Heads of Service had been increased from four to seven. Four Heads of Service were each responsible for managing, respectively, pre-5 and childcare services, primary schools, secondary schools, and provision for pupils with special educational needs (SEN). Each also had pastoral responsibilities for all schools in one of four geographical areas. The other Heads of Service new to post had strengthened professional expertise in managing areas such as personnel, finance and information and communications technology (ICT). The changes in the structure had increased the clarity of remits and responsibilities and strengthened the capacity of the Directorate to manage and improve the work of Education Services. The Council continued to face major challenges in tackling extensive social and economic deprivation across the city. Priorities for elected members and officers 2 continued to focus on regeneration, inclusion, tackling poverty and countering disadvantage. Key objectives for the Council included better attainment in education, improved health for the population as a whole, and an improving economy with increased opportunities for employment. 3. Continuous improvement Since the inspection report was published in May 2002, the education authority had continued to improve many aspects of its overall effectiveness. Some key initiatives to promote health, well-being and social inclusion had improved the quality of provision for pupils and their families. Other initiatives, such as those to improve the quality of learning and teaching and attainment, had yet to make a significant impact. Elected members and officers in Education Services had given high priority to raising the attainment of pupils in primary and secondary schools. There had been some modest improvements, notably at the early stages of primary schools, in increasing qualifications by the end of S6 and in reducing the percentage of S4 leaving school without qualifications. Increasing numbers of pupils were going into training on leaving school. Generally Glasgow had not yet succeeded in its aim of reducing the gap between the levels of attainment of its pupils and national averages. Further information on attainment is given in 4.1 below. Over the last two years, HMIE undertook inspections of 38 primary schools, six secondary schools and 12 special schools in the authority. Over the same period, HMIE engaged in follow-up inspections of 32 primary schools, nine secondary schools and eight special schools. In addition, a wide range of pre-5 and residential provision was inspected in partnership with the Care Commission. The results of pre-5 inspections were generally very 3 positive. Inspections of primary and secondary schools indicated that most were providing a good quality of education. There were occasional examples of outstandingly good or unsatisfactory provision. Overall, strengths were frequently noted in aspects relating to ethos, pastoral care and partnership with parents. Weaknesses were found in self-evaluation and in aspects of attainment. In special schools, the quality of provision was highly variable. Inspections of schools catering for pupils with complex learning difficulties identified several examples of very good practice. However, in a number of the schools making provision for pupils with social, emotional and behavioural difficulties, key aspects of education had some important weaknesses, including leadership. In one of these schools, a follow-up inspection found that the authority had failed to respond effectively to improve aspects of provision identified as requiring improvement in an inspection report. The Council had given a strong lead in supporting and celebrating diversity in its population. Priorities in promoting racial equality were being addressed very well. School inspection evidence indicated that primary pupils were responding positively to imaginative initiatives aimed at reducing racism and sectarianism. To underpin the arrangements to support looked after and accommodated children, Education Services and Social Work Services had established a clearly expressed joint protocol. At the time of the follow-up inspection, the number of asylum seekers enrolled in Glasgow schools had increased to over 2,000. The authority had continued to support these children very effectively. In 2002, in partnership with Save the Children, it had published the results of a research exercise into the experiences of asylum-seeking young people and children in Glasgow. The authority had drawn on the very positive results of that survey and acted on its recommendations to further improve the quality of support provided. Education Services had considerably increased their involvement in working in partnership with other agencies. An expanded 4 range of in-service training opportunities had been developed for teachers to further improve provision for asylum seeker children and their families. Since 2000/2001 there had been an increase of 2% in the overall pupil attendance rates in secondary schools. In session 2003/2004, secondary school pupils attended school on average four and a half days more than during session 2000/2001. Attendance rates in primary schools over the same period from a higher base, had improved slightly. In both primary and secondary schools there had been a marked reduction in the number of exclusions per 1000 pupils since 2000/2001. This trend was most evident in secondary schools where the number of pupils excluded per 1000 declined from 212 in 2000/2001 to 188 in 2002/2003. The percentage of pupils staying on in S5 post Christmas had increased by 1% each year over the last three years. A very effective ‘Nurture Class Evaluation Initiative’ to support children, mainly in the early years in primary schools, had been established in a sample of schools across the city. Additional support was given to vulnerable young children who displayed immature and anti-social behaviours limiting their ability to learn. Thorough evaluation showed that almost all children involved in the initiative significantly altered their behaviour and became more motivated to learn. There was some evidence of improvement in levels of attainment of the pupils involved. This initiative is to be extended to provide a facility in each of Glasgow’s New Learning Communities. The percentage of pupils entering full-time higher education had remained stable, but below national averages, over the last three years. The percentage entering further education was above the national average and had increased in recent years. A number of initiatives, conducted in partnership with Careers Scotland, other Council departments and employers, 5 enhanced education for work and enterprise including vocational training. These initiatives were beginning to have a positive impact in increasing significantly the number of young people entering training and reducing the numbers who were unemployed on leaving school. However, continued efforts were required to increase the number of pupils entering full-time higher education and reduce further the percentage of unemployed school leavers. In response to the serious health problems associated with very high levels of poverty and deprivation in the city, the authority had continued to improve and extend the wide range of activities and initiatives to support health, diet and physical activity. These had been developed in partnership with Cultural and Leisure Services, Direct and Care Services and the Greater Glasgow Health Board. These developments had supported an increasingly corporate approach to addressing the key Council priority of improving the health and well-being of children and young people in the city. School meals were effectively promoting healthy eating. The ‘Big Breakfast’ programme provided a breakfast service in every primary school and pre-school establishment. The ‘Fruit Plus’ initiative made fresh fruit available daily free of charge to pupils in primary and pre-school establishments. Drinks machines in schools have been de-branded and the availability and uptake of carbonated drinks reduced significantly. ‘Refresh’ provided chilled, fresh drinking water to all primary and secondary schools in the city. Free school milk was provided to all Primary School pupils at lunchtime. An extensive programme, called ‘Glasgow’s Health’, provided important aspects of health education at all stages in schools. A Drug, Alcohol and Tobacco Education pack has been issued to all primary schools. Transport initiatives enabled schools in Social Inclusion Partnership Areas to access free transport to visit sports centres and parks. Pupils had free access to Council swimming and tennis facilities. The ‘Active Schools’ programme provided a wide range of 6 sports and leisure opportunities and was being extended. As a result of this extensive programme of positive initiatives, the Council was on track for all schools becoming health promoting schools by 2006, a year before the Scottish Executive target date. In April 2002 the Council adopted a policy to bring together the New Community Schools pilot programme with the Learning Communities pilot initiative, under the heading of New Learning Communities. The original plan was to phase the development of the City’s 29 New Learning Communities to be completed by the middle of 2006. However, the Council had taken action to implement fully the programme from April 2004. The New Learning Communities now included pre-school establishments as well as primary and secondary schools in each area. Good links were developing with Special Schools. Overall, the system represented a significant extension of partnerships among schools, joint work with external agencies and a radical re-organisation of aspects of the management of schools in the city. Two external evaluations of the Learning Communities pilots had identified improvements in the co-ordination of approaches to planning and the deployment of resources. The evaluations identified a greater sense of collective responsibility among headteachers for the education of children and young people in their area. Clarification of roles of senior staff in each Learning Community had helped improve the efficiency of decision-making and administration. Education Services and the Social Work Department were working closely together and with health services to improve joint planning and services to children, young people and their families. There was also evidence of improved co-ordination of support for pupils and better transition arrangements between schools. It was as yet too early to demonstrate directly the impact of New Learning Communities on their main objective of raising attainment and achievement. 7 The authority had continued to develop the range and quality of provision for Gaelic medium education. Primary and pre-school provision of Gaelic had been expanded, with facilities now available for children of 0-3 years. Plans were agreed to consult on further extension of provision, particularly for secondary school pupils. Project 2002, a major initiative to modernise the city’s schools, had been completed successfully. All mainstream secondary schools had been rebuilt or substantially refurbished to provide a modern school estate and an enhanced environment for effective learning and teaching. A managed ICT service provided up-to-date technology for all teachers and pupils in primary, secondary and special schools. 4. Progress towards the main points for action The initial inspection report published in May 2002 identified seven main points for action. This section evaluates the progress the authority has made with each of the main action points and the resulting improvements for pupils and other stakeholders. 4.1 Take further steps to identify, support and challenge areas of underperformance, particularly in secondary schools. The education authority had made fair progress towards meeting this main point for action. Although Education Services had taken further steps to identify and challenge underperformance in schools, the impact of these measures on raising attainment was not yet fully evident. Procedures for analysing pupils’ attainment in the 5-14 curriculum and Scottish Qualifications Authority examinations in each school had been revised and strengthened. Schools received comprehensive data, their 8 performance was discussed annually with headteachers and action plans prepared to deliver improvement. Underperforming subject departments in secondary schools were identified and followed up by advisers with some success. The follow-up to the authority’s evaluative reviews of establishments had increased in rigour. The Education Services Committee received and scrutinised regularly data on the performance of schools. A new officer member working group focusing on improving attainment was to start work in autumn 2004. A common approach across schools to monitoring and evaluating teaching and learning had recently been agreed with a focus on improving learning, teaching and attainment. The role of principal teachers in quality assuring and securing school improvement had also recently been enhanced. These appropriate measures had potential to secure the Council’s objectives in relation to challenging underperformance and raising attainment. Since 2000/2001, pupils’ overall attainment in reading and mathematics in primary schools had remained static. In writing, there had been a small but steady increase. Levels of attainment in literacy and numeracy in the early stages had improved. In secondary schools at S2, levels of attainment in reading, writing and mathematics had increased from 2000/2001 to 2001/2002. In 2002/2003 performance in reading and writing had remained relatively stable. However, the previous improvement in mathematics had not been maintained. Since 2000/2001 the gap had widened between Glasgow City Council and the national average levels of 5-14 attainment, particularly in reading and mathematics. In secondary schools over the last three years, the percentage of pupils who, by the end of S4, had gained 9 five or more passes at each of Levels 1 3, 4 and 5 or better had not increased. The gap between the Glasgow City Council figures and the national averages had not narrowed. However, the percentage of S4 pupils who did not gain any award had reduced from 10% to 7% of presentations. The percentage of pupils who gained five or more passes at Level 4 or better by the end of S6 had improved by 5% and the gap between Glasgow’s figure and the national average had reduced by 3%. The percentage of pupils who gained five or more passes at Level 5 or better by the end of S6 had also improved, broadly in line with the national average increase. The percentage of pupils who gained three or more or five or more passes at Level 6 or better by the end of S5 or S6 had remained static. Similarly, the gap between the Glasgow City figures and the national averages at these levels and stages had remained broadly the same. The authority had maintained as a key priority the need to improve levels of pupils’ attainment and close the gap between attainment levels in Glasgow City Council and the national average. The will of elected members of the Council to achieve this priority had been re-inforced. The pattern of attainment in schools across the city, however, over the last three years remained too variable. The Council still faced a major challenge in addressing underperformance and raising levels of attainment. 1 10 Level 3 = Standard Grade at Foundation Level or Access 3 Level 4 = Standard Grade at General Level or Intermediate 1 at A - C Level 5 = Standard Grade at Credit Level or Intermediate 2 at A - C Level 6 = Higher at A - C Level 7 = Advanced Higher or CSYS at A - C 4.2 Extend arrangements for quality assurance across all sectors. Increase the rigour of school reviews and target resources where needs are greatest to raise pupils’ attainment. Monitor and evaluate initiatives more systematically. Overall, the education authority had made good progress towards meeting this main point for action. The authority’s arrangements for quality assurance had been extended and a more rigorous approach to self-evaluation had been promoted across establishments. The process of annual school reviews had been strengthened. In primary schools, 5-14 attainment was monitored each year by advisers and linked to the process of headteacher review. Schools were required to provide an action plan to address areas of under-performance. In secondary schools the annual review focused on pupils’ performance on the 5-14 curriculum and National Qualifications. This annual review had been augmented with a more in-depth review of each establishment every three years. These reviews were based on the school’s self-evaluation, moderated by advisers and senior staff from the authority. Advisers and, helpfully, peer principal teachers were involved in reviewing all departments in secondary schools. A similar process was carried out in primary and pre-school establishments on a reduced scale. Areas of weakness identified were followed up with additional support provided by advisers. Very recent changes had further strengthened the review process by including opportunities for external evaluators to directly observe practice in learning and teaching. The process of establishment review had been adapted for use in special schools and was currently being extended to that sector. These reviews had led to some positive actions. At authority level, the evaluation of data resulted in better targeting of resources to improve attainment. The monitoring of HMIE reports and longitudinal tracking of 11 pupil performance identified aspects of education which needed attention across the City, such as problem solving in mathematics, talking and listening in English Language and aspects of teaching and learning. This had, in turn led to the ‘Coaching in Context’ initiative which trained effective practitioners in primary schools to act as mentors in 21 school clusters. There was now a need to ensure that analyses of the overall performance of schools lead to the identification of individual schools requiring priority action to address underachievement. The revised procedures for quality assurance had clear potential to increase levels of challenge to schools by providing them and the authority with more detailed information on progress across a range of quality indicators. There was now a need to ensure that the outcomes of the annual school reviews and the three-yearly establishment reviews were effectively followed up and showed clear impact on school improvement over time. The authority had taken positive and effective steps to improve the monitoring and evaluation of its initiatives. A number of external evaluations had been commissioned for major projects including the development of the New Learning Communities and the Fruit Initiative. All policy documents now identified the procedures to be used in monitoring and evaluating their effectiveness. Regular Evaluation and Monitoring Reports went to the Education Committee. Substantial resources had been invested in monitoring the performance of the Public Private Partnership (PPP) initiative, for buildings, facilities management, lifestyle maintenance and the managed information and communications (ICT) service which was an integral part of the project. This had resulted in savings and improvements to the service provided to schools. A Curriculum Strategy Group, including Heads of Service and a Depute Director, now met regularly to evaluate proposals for initiatives and to monitor progress. The authority should continue to refine the focus of its 12 initiatives to identify and support those most likely to improve pupil’s attainment. Overall, arrangements for quality assurance had been strengthened. However, they still required to be rigorously applied in special schools, particularly in schools for pupils with social, emotional and behavioural difficulties 4.3 Improve policy making by providing clearer more succinct policy statements and provide further advice on how to implement policies. The authority had made good progress overall towards meeting this main point for action. It had gathered together a very useful overview of policy advice for pre-school centres. Some progress had been made in creating a similar summary of policy guidance for primary, secondary and special schools. Education Services had started to bring all policy advice on learning, teaching and the curriculum into a compendium covering all sectors of education. The policy guidance available for pre-school centres was summarised in a very useful four-page document. It included a list of materials available to support provision across the seven key areas of The Child at the Centre2. Support available from the authority was grouped within the headings of the five National Priorities for Education. The document identified relevant continuing professional development (CPD) opportunities to assist access to training events and up-to-date materials. It also listed advice available on Care Commission and HMIE integrated inspections. Dates of draft and final versions of policy documents were stated clearly, and dates identified when policies were due for review. This document provided establishments with a very useful 2 The Child at the Centre – Self evaluation in the Early Years, SEED, 2000 13 summary of the key guidance and support available to the pre-school sector. A good range of policy guidance was available for primary, secondary and special schools. Education Services were working to clarify and summarise the main thrust of the key policies on learning, teaching and the curriculum. Following the pattern established for the pre-school sector, advice was helpfully being collated under the headings of the National Priorities for Education. Recent policy documents were based on sound design principles which included clear arrangements for the authority to support and monitor the implementation and impact of policies. For example, the success of policy on provision of vocational and pre-vocational courses in providing pupils with pathways to employment was being monitored closely. Although the authority was appropriately committed to offering flexibility in the implementation of policy, it was conscious of the need to provide a clear and consistent rationale and framework within which schools should operate. The authority was, for example, in the process of finalising interim guidance on age-and-stage arrangements and curriculum flexibility. This was an important priority, particularly since some secondary schools were reviewing and adjusting the design of the curriculum, particularly in S1 to S4. Education Services should finalise advice on curriculum design as a priority, and monitor its implementation carefully to ensure that all secondary schools adhere to a clear, coherent and sound set of principles in planning the curriculum to meet the various needs of pupils and raise attainment. 4.4 Give further consideration to how the issues of over-capacity and maintenance in primary school buildings will be addressed. Good progress had been made towards meeting this point for action. 14 Audit Scotland’s Performance Indicators for 2000/2001 indicated that two thirds of Glasgow’s primary schools had less than 60% occupancy levels. In 2002/2003, this had reduced to just over half of the schools. Some effective action had therefore been taken by the authority to address the issue of over-capacity. However, in recent years the decrease in primary school population had been substantially greater than the reduction in capacity. Following the Best Value review of primary education, the Education Services Committee accepted a series of proposals for a pilot rationalisation project based on the strategy document Modernisation of Pre-12 education in Glasgow, Raising Standards for the Learning Age. This established the Pre-12 Strategy where, as appropriate, primary, pre-school and special education provision was to be brought together on one campus. It was agreed to commence with a ‘primary pilot action plan’ for a £25.8 million investment programme for five new build establishments, with improved community facilities, based on closures and amalgamations. These were due for completion by October 2004. As a result of the pilot rationalisation plan, capacity in the schools concerned had been reduced from 3,580 to 1,830. The school estate management plan 2004/2005 Relocation, Reinvestment and Regeneration had re-inforced the authority’s key principles for the reform based on the Pre-12 Strategy. It clearly stated that one of the Council’s aims was to achieve improvement in the quality and range of educational facilities in the city. The potential link between the provision of good quality accommodation and the raising of levels of attainment was clearly recognised. The Director of Education was requested in August 2003 to bring forward further proposals for rationalisation of Pre-12 provision. The Council had now agreed to the extension of the Pre-12 Strategy, subject to consultation, 15 with 11 new proposals for implementation by 2005/2006 which would involve some £55 million of investment. In addition, it was proposed to close two special schools and build a new day school to cater for children with specified special needs at an estimated cost of £6 million. The Council was also engaged in other projects to improve the condition and capacity in primary schools. Some effective action had also been taken by the authority in relation to maintenance issues identified in the initial inspection report. Building Services’ Area Managers had met with all primary headteachers to discuss their concerns and to consider how the service could be improved. A focus group of primary headteachers expressed satisfaction with the improvements that had resulted from the establishment of a dedicated Local Repair Team. In a further attempt to address the needs of their clients, Building Services were currently undertaking a Best Value review of their service. School business managers had been appointed in the pilot Learning Communities to help take forward the recommendations in Time for Teaching 3. In recognition of their wider role, they had now been appointed to all New Learning Communities with an enhanced remit including the management of repairs and maintenance issues. Investment through the Pre-12 Strategy, together with Project 2002 which involved all the City’s mainstream secondary schools at a cost of £225 million, clearly demonstrated the commitment of the Council to rationalisation and investment in the school estate. Nevertheless, the Council was aware that the Pre-12 Strategy pilot and current plans would only impact on a small proportion of the primary school estate. While £1.5 million had been earmarked in 2004/2005 for ‘major 3 16 Time for Teaching – HMIE and Audit Scotland, 1999. works’ on education establishments, there were, as yet, no fixed plans nor agreed future funding streams to address condition and capacity for the remainder of the school estate. There remained a backlog of major maintenance work in the primary sector of some £152 million. The Council needed to continue to implement its plans to undertake the further development of Glasgow’s primary school stock and continue to reduce over-capacity. 4.5 Take further steps to improve the quality, focus and transparency of consultation and ensure stakeholders are fully informed of decisions taken. The Council had made very good progress towards meeting this main point for action. The range and quality of consultation on issues such as school rationalisation and rebuilding had improved significantly. Respondents to consultation on the Pre-12 Strategy pilot schools clearly supported the new build option as opposed to refurbishment and future proposals were formulated on this basis. Headteachers of the pilot schools indicated that they had been fully involved in site progress meetings and had been able to influence elements of the ongoing work. Headteachers from schools due to be rebuilt in the next phase considered consultation to be very helpful. They had been able to influence the design and layout of the building. Pupils had been consulted on, for example, the availability and use of playground space. As part of the formal consultation process, meetings had been held with School Boards, staff, trade unions, parents and other interested parties. The Education Convener and the Director of Education had participated in a successful on-line consultation over a pre-agreed time period which had been well advertised throughout the city. There was clear evidence that some of the original proposals for 17 developments had been altered to respond to the views of staff, parents and the local community. A survey had been undertaken of primary headteachers on the format, pattern and content of their regular business meetings. As a result, it had been agreed to continue with the eight Local Area Forum meetings. Secondary headteachers had supported the proposal to introduce seminars in addition to regular business meetings. Headteachers were consulted on the content to be discussed at these meetings. Overall, headteachers considered that consultation had greatly improved and that they felt more involved in strategic decision-making in the education authority. The introduction of the Local Negotiating Committee - Teachers (LNCT), with membership drawn from the trade unions, headteachers, members and officers had had a positive effect on improving consultation. Both teachers and management commented on its effectiveness in negotiating agreements and managing change. Consultation had been further enhanced by the introduction of a Primary Pupil Council which had been set up in December 2002 to complement that already established for secondary school pupils. In addition, Best Value service reviews had drawn on pupils’ views as part of the consultation process to improve services. Overall, the level and quality of consultation had improved significantly. It was now more sharply focussed and better targeted on key issues. Focus groups were used more widely and effectively to gain a broad representation of stakeholders views. 18 4.6 Continue to develop an overall strategic framework for SEN provision. The Council had made good progress towards developing a strategic framework for most aspects of provision for pupils with special educational needs. However, important weaknesses remained in the provision for pupils with social, emotional and behavioural difficulties. The Education Services Committee had recently agreed a revised policy on special educational needs. This policy set out clear principles for the provision of support for all children and young people with additional support needs, including learning difficulties, disability and social and emotional difficulties. The policy confirmed a commitment to meeting the wide range of needs through a combination of a range of special schools and support in mainstream schools. It also clarified the relationship between these approaches and between the various components of specialist provision. The Council was carrying out a phased review of the different aspects of provision. It had completed a much needed Best Value review of arrangements to support pupils with emotional and behavioural difficulties in day schools. As a result, Education Services were in the process of reconfiguring the support provided by special schools. This involved a reduction in rolls of specialist schools, a redeployment of staff to provide greater support within mainstream schools, the development of service level agreements with providers of alternatives to school provision, and more systematic arrangements to help ensure that pupils received the most appropriate form of support. While considerable progress had already been made, several of the recommendations arising from the Best Value review had still to be implemented. Education Services had not yet fully implemented national guidance to increase the length of the week in special schools to that provided in mainstream schools. The Best Value review had not 19 included consideration of the support provided in residential schools. The Council should give the highest priority to improving provision in residential special schools for pupils with social, emotional and behavioural difficulties. Education Services were now reviewing provision for pupils with moderate learning difficulties. It had carried out an audit of pupils’ needs and was preparing proposals for changes to staffing and the curriculum in light of the audit. Education Services had also begun discussion and consultation on proposals for developments relating to support for pupils with complex learning difficulties. As part of the development of the special educational needs strategy, the Council had established a programme to improve the stock of special school buildings. It had, for example, approved the building of a new facility for children with sensory impairment and multiple disabilities and three new schools for pupils with complex learning difficulties. These would be located on Pre-12 campuses being developed in relation to the review of primary education. The Council had implemented successfully a number of improvements arising from its review and development of the special educational needs strategy. The establishment of clear links between special schools and New Learning Communities had resulted in a better partnership between special schools and mainstream schools which was bringing benefits to pupils in both sectors. Support for pupils with autism had been enhanced through the opening of an additional unit within a secondary school and the allocation of more staff. Provision of ICT in special schools had improved considerably. The Educational Development and Improvement Service (EDIS) was giving more support to the special educational needs sector, including improved opportunities for continuing professional development of staff. Headteachers of special schools reported that their 20 pupils were benefiting from these changes. They presented a very positive view of the support provided by the Council. However, more remained to be done to implement the findings of reviews. Other areas of provision for pupils’ additional support needs still required review and development in order to achieve the aims set out in the recent policy. In most respects it was too early to assess the full impact of changes on pupils. Education Services should ensure that its developing arrangements for assuring the quality of provision for pupils with additional support needs are more effective. 4.7 Extend approaches to identifying and disseminating good practice to contribute to raising pupils’ attainment. The Council had made fair progress towards meeting this main point for action. Education Services had extended its approaches to identifying good practice. The new system of school reviews provided a good mechanism to inform centrally-deployed staff about features of effective practice in schools. However, they had only recently introduced opportunities to directly observe good practice in learning and teaching. Mechanisms for analysing data about pupils’ performance in relation to 5-14 attainment and national examinations had been further developed and comprehensive information was now available for each primary and secondary school. This information had been used to good effect to identify areas of good practice, for example in secondary subject departments. Education Services had also improved arrangements to disseminate good practice. Headteachers' meetings, and meetings of other groups of staff from schools, such as principal teachers or S1/S2 coordinators, now featured regular sessions where aspects of good practice were shared. While these were worthwhile opportunities, they 21 did not always focus on areas most in need of improvement. EDIS staff were maintaining an electronic database of good practice identified through school reviews. They shared this with colleagues within the service. They had made some effective use of this information, for example, to identify a subject department in one school which could provide advice and support to a department experiencing difficulties in another school. EDIS had plans to further develop this good practice database and make it more widely available to staff in schools, but technical difficulties had delayed this development. Similar difficulties had delayed plans for more general electronic dissemination of good practice through the Glasgow Schools Network, but some interim use had been made of the Council website. Other approaches to disseminating good practice included the distribution of documents such as case studies relating to the role of principal teachers and exemplars of effective practice observed during reviews of pre-five establishments. The ‘open doors’ scheme provided worthwhile opportunities for school staff to visit special educational needs provision to learn from successful practice. More generally, staff development courses and seminars often included information about wider aspects of effective approaches. These steps had not had time to make a significant impact on raising pupils’ attainment. Also, Educational Services had sometimes been too slow in responding to areas identified as requiring improvement through the spreading of good practice, such as S1/S2 mathematics. Education Services needed to continue to develop a more systematic approach to identifying and disseminating good practice in those areas most in need of improvement. 22 5. Conclusion Glasgow City Council Education Services continued to operate within a context of highly significant levels of deprivation and disadvantage which provided particular challenges. Since the inspection report was published in May 2002 the authority had continued to strengthen many aspect of provision. There were signs that it had improved aspects of its capacity to improve. Restructuring had strengthened management and enhanced expertise. Policy development had been developed further and clearer guidance provided to staff in many areas. The quality and effectiveness of consultation had been improved. A strategic framework to support aspects of provision for pupils with additional support needs had been developed. Arrangements for quality assurance and the monitoring and evaluation of initiatives had been extended and improved. The Council had put in place a number of innovative approaches to combat the serious health problems in the city and improve the health, fitness and well-being of young people. Officers and elected members had demonstrated bold and effective leadership in preparing and implementing plans for the improvement of the school estate. They recognised the need to continue to take action to address the future development of the primary school stock and address over-capacity in this sector. The education authority had worked hard to improve consultation, particularly in relation to planned improvements in the school estate. The Council maintained a very clear and relevant vision for education and was fully committed to further development and innovation. Although in some important areas progress was clear, the desired outcomes and impact had yet to be confirmed. New Learning 23 Communities had been extended across the authority and there was evidence of more joint-agency working to support young people and their families. However, it was not yet possible to measure their success in raising attainment and achievement. Steps had been taken to strengthen quality assurance, challenge underperformance and promote good practice. However, much remained to be done to reduce the variability in attainment between schools across the authority and narrow the gap between attainment in the City and the national averages. While some positive work had been undertaken to improve aspects of provision for pupils with additional support needs, some important weaknesses remained particularly in respect of pupils with social, emotional and behavioural difficulties in residential settings. HMIE will maintain contact with the Council to review progress in the areas for further development outlined in this report. The authority should provide HMIE with a progress report on action points one and seven by 30 June 2005. Ian Gamble HM Chief Inspector Directorate 5 September 2004 24 How can you contact us? If you would like an additional copy of this report Copies of this report have been sent to the Chief Executive of the local authority, elected members, the Head of the Education Service, other local authority officers, Members of the Scottish Parliament, Audit Scotland, heads of the local authority educational establishments, chairpersons of the local authority School Boards/Parents Associations and to other relevant individuals and agencies. Subject to availability, further copies may be obtained free of charge from HM Inspectorate of Education, Area 1-B South, Victoria Quay, Edinburgh EH6 6QQ or by telephoning 0131 244 0747. Copies are also available on our website: www.hmie.gov.uk. If you wish to comment about education authority inspections Should you wish to comment on any aspect of education authority inspections, you should write in the first instance to Mr Ian Gamble, HMCI, at HM Inspectorate of Education, Room 1-B95, Victoria Quay, Edinburgh EH6 6QQ. Our complaints procedure If you have a concern about this report, you should write in the first instance to Hazel Dewart, Business Management Unit, HM Inspectorate of Education, T1 Spur, Saughton House, Broomhouse Drive, Edinburgh EH11 3XD. A copy of our complaints procedure is available from this office or by telephoning 0131 244 8468 or from our website at www.hmie.gov.uk. If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise your complaint with the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman is fully 25 independent and has powers to investigate complaints about Government departments and agencies. You should write to The Scottish Public Services Ombudsman, 4-6 Melville Street, Edinburgh EH3 7NS. You can also telephone 0870 011 5378 or e-mail enquiries@scottishombudsman.org.uk. More information about the Ombudsman’s office can be obtained from the website: www.scottishombudsman.org.uk Crown Copyright 2004 HM Inspectorate of Education This report may be reproduced in whole or in part, except for commercial purposes or in connection with a prospectus or advertisement, provided that the source and date thereof are stated. 26