E a s t Ay rs h ire Co u n c il F e b ru a ry 2 0 0 3 Contents ________________________________________ Page Introduction i 1. The aims, nature and scope of the inspection 1 2. The Education Service: operational context 1 3. Strategic management of the service 13 4. Consultation and communication 19 5. Operational management 26 6. Resource and financial management 31 7. Performance monitoring and continuous improvement 35 8. How well does the authority perform overall? 50 9. Main points for action 53 Appendices Performance information Inspection coverage Quality indicators 55 59 61 Introduction The education functions of each local authority in Scotland will be inspected between 2000 and 2005. Section 9 of the Standards in Scotland’s Schools Etc. Act 2000 charges HM Inspectorate of Education, on behalf of the Scottish Ministers, to provide an external evaluation of the effectiveness of the local authority in its quality assurance of educational provision within the Council and of its support to schools in improving quality. Inspections are conducted within a published framework of quality indicators (Quality Management in Education) which embody the Government’s policy on Best Value. Each inspection is planned and implemented in partnership with Audit Scotland on behalf of the Accounts Commission for Scotland. Audit Scotland is a statutory body set up in April 2000, under the Public Finance and Accountability (Scotland) Act 2000. It provides services to the Accounts Commission and the Auditor General for Scotland. Together they ensure that the Scottish Executive and public sector bodies in Scotland are held to account for the proper, efficient and effective use of public funds. The external auditor member of the inspection team carries out a performance management and planning (PMP) audit of the education functions of the authority. The inspection team also includes an Associate Assessor who is a senior member of staff currently serving in another Scottish local authority. i ii _______________________________ Inspection of the education functions of East Ayrshire Council 1. The aims, nature and scope of the inspection The education functions of East Ayrshire Council were inspected during the period September to November 2002 as part of a five-year national inspection programme of all local authorities in Scotland. The inspection team interviewed elected members and officers of the Council. The inspection team also attended meetings, visited schools and other establishments in the authority and met with staff, chairpersons of School Boards and other key stakeholders of the Education Service. A summary of inspection activities is given in Appendix 2. On behalf of HM Inspectors, an independent company issued and analysed responses to questionnaires to headteachers of all educational establishments within the authority and to the chairpersons of the School Boards/Parents’ Associations and to partnership pre-school establishments. 2. The Education Service: operational context Social and economic context East Ayrshire Council covers an area of around 190 square miles and has a population of 120,000 people. Over the last ten years its population has declined faster than the national rate and is projected to fall further. The population is unevenly dispersed. Two-thirds live in the smaller districts of Kilmarnock and Loudoun to the north 1 and one third in the larger area of Cumnock and Doon Valley. Educational services make provision for 20,000 school-aged pupils and 2700 pre-school-aged children. The Council’s area comprises a mix of urban, small town and rural communities, each with strong identities. Particular features of the area are the pockets of extreme disadvantage, particularly in and around Kilmarnock and the rural area to the south. This rural area is characterised by communities which appear remote for people without private transport. Cumnock and Doon Valley forms a Social Inclusion Partnership. Parts of Kilmarnock are Better Neighbourhoods Services Fund pathfinder areas. The unemployment rate of 5.6% in East Ayrshire is higher than the national average of 4.1%. However, the drop by almost 5% over ten years is much faster than the fall for Scotland as a whole. In particular, unemployment amongst 18 to 24-year-old people has fallen faster than for Scotland in the last year. The percentage of unemployed people who have been out of work for more than a year is higher than the national rate. The Council’s area has experienced significant changes in patterns of employment. It has a higher percentage of jobs in production and construction and lower in finance and business compared with Scotland. Between 1995 and 2000, jobs in manufacturing decreased by 32% compared to a decrease of only 5% nationally. Jobs in the service sector have increased by 13% compared to a 9% increase for Scotland. Average earnings are lower than the national average. The free meal entitlement (FME) in primary and secondary schools was above the national average but below the average for comparator authorities. However, it ranged widely from 0% to 73% in primary schools and from 9% to 34% in secondary schools. 2 In the overall context, the Council is faced with significant challenges in responding to the social and educational needs of children, young people and their families living in dispersed pockets of urban and rural disadvantage. These challenges are compounded by the need for the Council to address issues relating to the condition and siting of school accommodation and to prepare pupils for a changing pattern of employment. Political and organisational context Established in 1996 as a result of local government reorganisation, East Ayrshire Council has faced the challenge of creating a new corporate body and sense of community identity. The Council comprises 32 councillors, of whom 17 are Labour, 14 Scottish National Party and one Conservative. The administration is led by the Labour Party. As a result of restructuring its departments in 2000, the Council created the Department of Educational and Social Services under a single Director. It retained separate committees responsible for education and for social work. All members of the Education Committee, which included church, parent and teacher representatives, shared the Council’s very strong commitment to education and reported a high degree of consensus in making decisions. The chair of the Education Committee had long experience of education in local government. His exceptionally high level of commitment was demonstrated in his role as Children’s Champion and he was very well known in schools and communities, as were many other members of the Committee. The Council’s values and vision were stated clearly in its Council Plan 2000-2003. Quality, equality, access and partnership were the four cornerstones of the Council’s 3 Statement of Commitment. The vision related to the achievement of seven priority outcomes: • tackling unemployment; • fighting poverty; • better health; • improved housing for all; • excellence through education; • a safe, stimulating and sustainable environment; and • inspiring young people. As each of the Council’s departments was expected to contribute to the achievement of each of these outcomes, all departments had a role in promoting education. The Council set targets for education and social work in a committee paper in 2002, Working Together to Strengthen Services, a summary of which was shared with service users through a leaflet. The Educational and Social Services Department fully reflected the values and vision of the Council in its Statement of Commitment, which was reformulated in 2000 after extensive consultation with parents, schools and pupils. Its emphasis on developing excellence in education and improved opportunities included the importance of raising attainment, inclusion, preparation for lifelong learning, community learning and employee development. The Strategic Plan for the Education Department 2000-2003 provided an overview of the direction of the Department’s work and this was further refined in two key documents, Inspiring Children and Young People: a joint plan of services for children and young people: working in partnership 2001-2004 and 4 East Ayrshire Council Department of Education and Social Services Service Improvement Plan 2002-2003. These interrelated plans incorporated the National Priorities for education and were supported by a range of standard circulars and papers noted or approved by the Education Committee. The Chief Executive led the Senior Staff Management Team, which comprised the Directors of Corporate Resources, Development Services, Homes and Technical Services, Community Services, Finance, and Educational and Social Services, and which was responsible for almost two-thirds of the Council’s budget. A Corporate Strategy Group provided policy advice and had responsibility for ensuring that departments worked together to achieve corporate priorities. The Director of Educational and Social Services was supported by four Heads of Service covering: social work; community support including pre-school provision, New Community Schools and social inclusion; resource support, and schools. As a result of a review of the remit of the Head of Schools and the needs of the department, the functions were to be split into two posts, Head of Schools Support and Head of Quality Improvement. The latter post was to cover both education and social work. Changes to these and other posts were being put into effect during the period of the inspection. The post of Head of Resource Support was vacant throughout the inspection and the newly created post of Head of Schools Support was, as yet, unfilled, with the previous post-holder continuing in that position as well as assuming the new quality improvement role. The Head of Schools also had responsibility for Network Support, Psychological Services and the Quality Improvement Team (QIT) which had recently been formed from the Quality Development Team led by a Principal Officer. The QIT was being increased in size to allow one Quality Improvement Officer (QIO) to be attached to each of the authority’s nine Learning Partnerships. 5 Just prior to the inspection, a new multi-agency initiative had been launched to create Learning Partnerships, based on the nine clusters of associated pre-school establishments, primary and secondary schools, along with representatives of the QIT, Psychological Services, Community Support, Social Work, Ayrshire and Arran Health Board and libraries. The aims of the initiative were to raise standards of attainment by: • ensuring better co-ordination of services at local level for the benefit of children and young people; • ensuring that times of transition were well managed; • enhancing the sense of teamwork and empowered decision-making at local level; and • securing Best Value for the use and deployment of resources. Each of the Learning Partnerships was managed by a committee, chaired by a head of a school or pre-school establishment. The Learning Partnerships had working guidance for 2002-2003 in a document entitled Putting East Ayrshire’s Children First: Developing Learning Partnerships. The Director himself chaired the committee which was overseeing the development of the initiative. Educational provision and performance In 2001-2002 East Ayrshire Council had a pupil population of 20,000 in 46 primary schools, nine secondary schools and four special schools. Six mainstream schools had special units and there was one part-time base for pupils in P1 to P3 with language and communication disorders. Two secondary schools, one with an associated primary school, had New Community School status. Gaelic medium nursery and primary education was provided in a pre-school centre and a 6 primary school. The Education Committee, following consultation, had just approved such provision in a secondary school. The Council made available pre-school education for all three- and four-year-old children whose parents wished a place. Pre-school children were accommodated in the Council’s 15 nursery schools and family centres, 18 nursery classes in primary schools, and in 17 centres run in association with the private and voluntary sector. The Accounts Commission Statutory Performance Indicators (SPIs) indicated that in East Ayrshire: • Ninety-four percent of four-year-old and 82% of three-year-old children had taken up a pre-school place, compared to national averages of 96% and 87% respectively. Ninety-nine percent of four-year-old and 78% of three-year-old children received at least five sessions per week; • around 40% of primary schools had occupancy levels below 60%, compared to 32% nationally. The rest of primary schools had occupancy levels between 61% and 100% which was the same as the national average. All secondary schools had occupancy levels between 61% and 100%, compared to around 70% nationally. The Council had improved occupancy levels by closing some schools and was consulting on further improvements through the Public Private Partnership (PPP) proposals for renewing school buildings; and • the Government’s targets for reducing class sizes to 30 at P1 to P3 had been achieved. Budgeted running costs per pupil in session 2001-2002 were £2114 for primary schools and £3327 for secondary schools. These figures were slightly below the national average and around the average for comparator authorities. 7 In 2001 to 2002, the Council received £65,573,000 from the Grant-Aided Expenditure (GAE). The total budget, including the National Priorities Action Fund, was £70,810,000, an increase of around 4% from the previous year. The following commentary draws on key performance information about the schools in the Council provided in Appendix 1. Comparator Authorities (CA) refers to the group of education authorities which are most similar to each other in terms of various socio-economic and demographic factors. Staying on rate and school leavers’ destinations Over the three years 1999-2001, the percentage of pupils staying on after the compulsory leaving age had remained above the national average and the average for comparator authorities. Over the same period, the percentage of school leavers entering higher education was consistently above the average for comparator authorities and around the national average. The percentage of school leavers entering further education had increased and was around the national average and above the average for comparator authorities. The authority’s role in piloting and establishing Education Maintenance Allowances (EMAs) to encourage pupils to remain at school is likely to have contributed to these improvements. In line with the increase in pupils entering further education, the percentage of school leavers going directly to employment had steadily declined and was below the average for comparator authorities and the national average. Attendance and absence Between 1999 and 2001, the percentage of total absences in primary schools had remained around both the average for comparator authorities and the national average. During the same period, the percentage of total absences 8 in secondary schools had remained around 11%, which was below the average for comparator authorities but in line with the national average. As part of the Raising Standards – Setting Targets initiative East Ayrshire Council had set itself challenging targets aimed at reducing the average number of half-day absences in primary and secondary schools. The target figure for secondary schools was not achieved, although the number of half-day absences had reduced from the starting level set in 1997/98. The number of exclusions per 1000 pupils had increased over the period 1999 to 2001 and was well above the national figure. However, the number for session 2001 to 2002 showed a substantial decline in exclusions as a result of several initiatives. 5-14 performance From 1999 to 2002, the percentage of pupils at primary school achieving or exceeding appropriate levels of attainment for their stage in reading and writing had increased. Overall, attainment in mathematics had shown an increase. However, in reading and mathematics, the average rate of improvement was lower than both the average rate of improvement nationally and that of comparator authorities. Improvements in writing were in line with the average rate of improvement nationally, but below that for comparator authorities. The authority had not met the targets it had set itself for 2002. Between 1999 and 2002, the percentage of S2 pupils achieving or exceeding appropriate levels of attainment in reading, writing and mathematics had increased. The percentage in reading had improved to be above that for comparator authorities and just below the national average. In writing, the percentage was in line with the average of comparator authorities although it remained below the national average. In mathematics, the percentage was well above both the average of 9 comparator authorities and the national average. Improvements in reading and writing in East Ayrshire were higher than the average rate of improvement in comparator authorities. Improvements in mathematics were below the average rate of improvement in comparator authorities and the national rate. The authority had exceeded its targets for 2002 in reading and mathematics, but had not achieved the target it had set itself in writing. SQA examination performance • Over the period 1998 to 2002, the percentage of pupils achieving five or more awards at Level 51 or better by the end of S4 was above the average of comparator authorities and around the national average. The percentage of pupils achieving five or more awards at Level 3 or better by the end of S4 was around both the average of comparator authorities and the national average. The percentage of pupils achieving five or more awards at Level 4 or better by the end of S4 was above the average of comparator authorities and around the national average. The rate of improvement for all of these measures in East Ayrshire was above the average rate of improvement of comparator authorities. • From 1998 to 2002, the percentage of pupils achieving three or more and five or more awards at Level 6 or better by the end of S5 was above the average of comparator authorities and below the national average. However, the rate of improvement for three or more awards at Level 6 or better was below both the average rate of improvement of comparator authorities and the national rate. The rate of improvement for five or more awards at Level 6 or better was around both the average rate of comparator 1 10 Level 4 = Standard Grade at General Level or Intermediate 1 at A - C Level 5 = Standard Grade at Credit Level or Intermediate 2 at A - C Level 6 = Higher at A - C Level 7 = Advanced Higher or CSYS at A - C authorities and the national rate. The percentage of pupils achieving three or more and five or more awards at Level 6 or better by the end of S6 and one or more award at Level 7 by the end of S6 was above the average of comparator authorities, but remained below the national average. The rates of improvement were around both the average improvement rate of comparator authorities and the national rate. School inspection evidence During the period April 1999 to August 2002, HMIE published reports which gave evaluations against a full set of performance indicators in 16 primary schools, four secondary schools and one special school. In addition, ten partner pre-school establishments were inspected. Most of the primary schools inspected were judged to provide good quality education overall. In two of the schools the quality was very good while in another two there were a number of important weaknesses in some key aspects. The ethos of schools was very good in nearly 70% and good in the rest. In almost all schools, relationships with parents and the community were good or very good. A majority had good or very good accommodation. The Council was preparing plans for the one school building judged to be unsatisfactory. In all of the schools inspected staffing and resources were considered to be good or very good. The overall quality of attainment in English language was good in most primary schools and very good in one. Attainment in mathematics was good or very good in all of the schools inspected. There was an improving trend in the quality of programmes in other areas of the curriculum. In particular, there were indications of improvement in environmental studies, including science. The quality of teaching was good or very good and the quality of learning good in most schools. However, the 11 quality of teachers’ planning, matching learning to pupils’ needs, and assessment were judged to be good or very good in a majority of schools. Almost half the schools had weaknesses in assessment and meeting pupils’ needs. The quality of support for pupils, including pastoral care, was good or very good in almost all schools. The quality of leadership was very good in nearly 70% of primary schools and good in nearly 20%. The quality of promoted staff was good or very good in almost all schools. Staff review and development was good or very good in all schools and most had good or very good approaches to development planning. Schools varied in the ability to evaluate their own work, and this aspect required further development. All four of the secondary schools inspected were evaluated as providing a good standard of education in all or most aspects. Ethos was judged to be good in all, although expectations of pupils’ attainment could be higher. Staffing and resources were good or very good in all of the schools. There were significant weaknesses in accommodation in two schools. The structure of the curriculum was good or very good in all the secondary schools inspected. There were weaknesses in programmes, mainly at S1/S2. Programmes for S5/S6 were good or very good. The quality of teachers’ planning and teaching were generally good in departments. However, more than half of the departments had important weaknesses in meeting pupils’ needs, largely related to lack of pace in learning and insufficiently challenging work. Support for pupils experiencing difficulties was generally good. The quality of leadership was good or very good and the effectiveness of promoted staff was good in all four secondary schools. Development planning was good in only one school and fair in the rest, while the approach to staff review and development was good in two and fair in the rest. Three schools had important weaknesses in evaluating their own work. 12 Pre-school partner centres Almost all of the ten pre-school partner centres visited provided good or very good experiences for children. Strengths included caring, supportive environments, the quality of relationships between staff and children and with parents, effective teamwork and programmes in emotional, personal and social development. The centres needed to improve aspects of management and the curriculum, provide children with greater challenge and be clearer about the children’s next steps in learning. Education authority support for inspection The education authority’s reports prior to inspection were generally informative and most provided helpful insights into the effectiveness of the schools. The ethos, quality of attainment and curriculum were more clearly evaluated than the quality of management, which was sometimes not evaluated at all. The follow-up action by Educational Services was consistently thorough and effective and their reports on progress full and evaluative. Most main points for action were met, or good or very good progress had been made. The only aspect requiring further attention related to accommodation. 3. Strategic management of the service Vision, values and aims Performance in this area was very good. There were very good links between statements of aims and values at corporate level, for the Education Service and for schools. The ‘Statement of Commitment’ for 2000 and beyond concisely set out how the Education Service within East Ayrshire would set about ‘developing excellence in education and improving opportunities for all through quality, equality, access and partnership’. 13 This Statement had been attractively produced as part of a large-format poster, Priority to Improvement, which aligned the Education Service’s improvement objectives to the National Priorities for education. The Chief Executive, the Chair of the Education Committee and the Director of Education all gave a very strong lead in promoting the role of education in achieving the Council’s vision and were well supported in this endeavour by elected members of all parties. The vision, values and aims of the Education Service were widely understood and accepted by staff within the Education Services and those working in establishments across all sectors. The Education Department had undertaken extensive consultation in developing its vision for the future and formulating its Statement of Improvement Objectives. The survey of heads of establishment and chairs of School Boards carried out as part of the inspection showed that almost all agreed that senior managers in the Education Department had communicated a clear overall vision for the development of education. These findings were confirmed by the comments of staff interviewed by the inspection team. There were numerous examples of effective joint working with other departments and agencies. The merging of the education, including community education, and social work departments under the leadership of a single Director had helped to take forward service delivery in a number of key areas. These areas included the recently created Learning Partnerships based on the nine clusters of pre-school establishments and schools. The Chief Executive promoted a strong sense of corporate identity within the Council and the Director played an important role as part of the corporate management team. Almost all headteachers surveyed acknowledged that the Education Department fostered good links with other departments. Arrangements to advise elected members on developments relating to the Education Department’s 14 aims and objectives were very good. Papers for committee were well prepared and presented by senior officers. They responded very well to requests from elected members for briefings and meetings to explain new initiatives. There was a high degree of mutual respect and trust between elected members and senior education managers. Elected members, senior managers, central staff and headteachers had established a very clear, shared, vision for the future direction of Education Services among staff, pupils and parents. This shared vision was proving very helpful in supporting partnership arrangements and joint working to achieve the Council’s goals. Leadership and management The effectiveness of leadership and management was very good. The Director and his senior management team had created a very positive working relationship with schools which put improvements for individual children and young people at the centre. There was a strong, and developing, emphasis on quality assurance set alongside a high degree of devolved responsibility to schools and encouragement to innovate and take initiatives. Senior managers, supported by elected members, played a prominent part in recognising and celebrating achievements in schools, such as in the arts, modern languages or enterprise education. Headteachers and staff interviewed gave strong approval for the clear leadership provided by the Director and his team. The Director had a wide and challenging remit which included both education and social work. His considerable experience in and knowledge of education, allied to his clarity of vision and purpose, enabled him to give strong and dynamic leadership to the development of Education Services within the Council. His ability to motivate, delegate effectively and encourage initiatives was widely recognised and appreciated. These qualities 15 were further enhanced by the close and productive working relationships he enjoyed with the Chair of the Education Committee, the Chief and Depute Chief Executives and other Directors. The Director was a prominent and highly respected figure. His influence was evident in the strong start made in establishing the Learning Partnerships initiative and in his contribution to improving integrated ways of working within the Council. At the time of the inspection, the Education Service was undergoing a process of review which affected the posts within the department at Head of Service level. Two key posts in the emerging structure, the Head of School Support and the Head of Resource Support, were yet to be filled. The newly created post of Head of Service (Quality Improvement) was to involve both education and social work responsibilities. At the time of the inspection the postholder was Head of Schools and in that capacity had earned great respect for his dedication, efficiency and enthusiasm. He was very well known throughout the authority and his ability and helpfulness were widely appreciated. His workload was very demanding, and was exacerbated by his willingness to involve himself too directly in operational matters. Nonetheless, the additional tasks he had taken on had not impaired the effectiveness of his outstanding contribution. The Head of Community Support included within her portfolio of responsibilities several areas which involved close links with school education, notably pre-school provision and New Community School developments. She was a highly effective Head of Service and her contribution to education was widely recognised and appreciated. Along with the Head of Social Work, who also played a very valuable role in relation to education, the Heads of Service formed a very strong team and provided very high quality support to the Director. The senior management team worked very well together. Their meetings and discussions were very well focused 16 on the aims of the Department and they pursued their objectives with vigour. They played a strong role within the Council as a whole, for example in helping promote approaches to quality assurance and Best Value. They had benefited from the Council’s good system of staff review and development. The Chair of the Education Committee provided energetic and enthusiastic political leadership. He was highly committed to the promotion of education within the Council and received strong support from elected members of all political parties. Pupils and parents in educational establishments within East Ayrshire benefited from the clear direction and strong leadership provided by elected members and senior managers. Education was widely perceived to be an important, high priority service committed to continuous improvement. Pupils and staff considered themselves and their contribution to be highly valued. Policy development The quality of policy development was very good. The clear statement of the authority’s vision and values in its plans and the Priority to Improvement document provided a sound framework for policy development. A number of policy documents and circulars had been inherited from the former Strathclyde Region and these were being systematically revised in line with the authority’s priorities. The authority’s statements of policy articulated well with the Council’s aims and the National Priorities for education. Heads of establishments expressed a very high degree of satisfaction with the range and appropriateness of policies. Among the numerous examples of high quality, clear and helpful, policy statements were those on Indiscipline and Exclusion and The Right to be Me. Almost all of those surveyed stated that they were clear 17 about the authority’s policy and procedures on quality development. Staff in schools thought that they were well supported by a comprehensive range of policy statements, circulars and guidelines which provided a secure basis for their work. Most headteachers believed that the authority was also good at backing up policy developments by establishing clear procedures for implementation through, for example, seminars, discussion at headteachers’ meetings or presentations from outside experts. Nonetheless, continuing efforts were required to ensure that policies were fully coherent and understood by stakeholders. Policy development was characterised by a high degree of participation by schools and other departments and agencies. Policies were often generated through initial discussions of issues with staff leading to more formal working groups, drafts and consultation. Increasingly, pupils were being involved in this process and senior pupils interviewed were enthusiastic about the opportunities they were now being given to participate. A further strength was the involvement of the Heads of Community Support and Social Work, along with representatives from external bodies, in policy developments relating to aspects of school education. This had been the case, for example, in the production of the authority’s policy on child protection. The authority’s policy on self-evaluation and quality development was set out in a standard circular. It reflected the commitment to improvement in the Standards in Scotland’s Schools Etc. Act 2000 and was linked to other key documents within the authority’s policy framework. It emphasised self-evaluation as contributing to the identification of strengths and development needs, sharing good practice, informing policy development and effective performance monitoring and reporting. The circular combined a strong role for schools in carrying out their own self-evaluations, rigorously and systematically, with 18 references to the complementary roles of the authority, principally through its QIT, and others, notably HMIE inspections. It provided a very good basis for the further development of the authority’s approaches to quality improvement and was well understood by staff in schools. The authority’s framework of policies provided those working in schools and other associated areas with clear expectations and helpful guidance to ensure consistency and quality in the provision they made for pupils and parents. 4. Consultation and communication The quality of the authority’s approaches to consultation with stakeholders was very good. The Department had produced a clear policy statement detailing the range of consultation and communication mechanisms and identifying the stakeholder groups to be involved. The Chair of the Education Committee, the Director and other senior managers gave a high priority to accessibility and visibility. They used formal and informal visits to schools and meetings with School Boards and with representatives of the Student Council to help communicate and consult. There were effective procedures to communicate and consult with parents including a parent representative on the Education Committee. The Department consulted and communicated well with other departments in the Council and with other agencies such as health services and voluntary organisations. Partnership working was also a feature of various initiatives involving other Councils, such as North and South Ayrshire and Argyll & Bute, and national agencies, particularly related to modern languages, enterprise education and the arts. 19 In the pre-inspection survey most headteachers thought that the Education Department consulted effectively with their establishments and with other customers such as School Boards and parent and pupil groups. In schools, there was a good awareness of whom to contact in headquarters to raise issues or seek assistance. Most heads of establishments agreed that they were appropriately consulted on the direction and priorities of the Service Plan. Most responses from School Boards and Parents’ Associations indicated that the Education Department was good at letting them know about its policies and plans for education and a majority agreed that, through consultation, they had a chance to influence the Department’s aims and plans for education. The Department was continuing to develop its approaches to parental involvement. Almost all of those surveyed agreed that the Department provided suitable opportunities to join with other Boards or other groups to hear about developments. The School Board Steering Group, which included representatives from the Learning Partnerships, provided a useful sounding board for the Department and assisted with consultation processes. The School Board Forum, to which all parent representatives were invited, facilitated still wider consultation. School staff and School Board chairs, including those who had been involved in proposed closures and mergers of schools, gave very positive views about the way in which they had been consulted and supported. There was also evidence that the authority had listened to, and taken account of, parents’ views with regard to a particular re-zoning proposal. As a consequence, staff in schools were clear about what was expected of them, and School Boards felt valued and empowered. There were very few complaints made by parents regarding Education Services. 20 Notable features of the Department’s approach to consultation included the following. • A number of standing groups and working groups enabled staff to be involved in consultation on a range of issues, such as the implementation of ICT in schools, reviewing the Service Plan and promoting inclusion. The group formed to draw up an accessibility plan for the authority involved parents formally for the first time. • A Parent Forum, for parents of children with special educational needs and also groups focusing on specific disabilities, provided suitable opportunities for consultation on new policies. • Heads of establishments from the pre-school, primary, special and secondary sectors had very good opportunities to be consulted through meetings with the Director and other senior managers and, in turn, were expected to involve and consult with staff and pupils in schools. • School staff also cited examples of direct involvement in consultation on Gaelic education, on the length of the school day in special schools and as part of the National Debate on Education. • The Director held regular ‘Listening Lunches’ with a random selection of staff providing a more informal consultative forum. • The authority placed great importance on listening to and consulting with young people. All schools were expected to have a Pupil Council and pupils from all secondary schools were nominated to serve on an authority-wide Student Council. Pupils had also been invited to the Education Committee to present their views to elected members. Pupils were very positive about the increasing opportunities for them to be 21 consulted and felt that their views were taken seriously. • Community support staff provided support for young people in planning annual conferences, this year on the theme of behaviour. They also supported 18 young people from the Council area who were members of the Scottish Youth Parliament. • A Joint Consultative Committee between teachers’ unions and the Council had operated effectively and the Department had established an ancillary staff consultative committee. Union representatives who were interviewed felt that they were fully consulted on policy matters and found senior managers responsive to their views. • School staff, parents, pupils, community representatives and voluntary organisations had the opportunity to take part in a wide-ranging consultation exercise to agree the priorities for the Corporate Children’s Service Plan, Inspiring Children and Young People. The Education Services’ approaches to communication were very good. The Director and Heads of Service had successfully communicated their vision of excellence in education and the key values of the Council to a range of stakeholders. The statement of commitment and the Priorities for Improvement poster were displayed prominently in the establishments visited and staff referred to it frequently. Members of the Education Committee received clear and helpful strategy papers and other information on government initiatives and local priorities. In addition to committee meetings, officers provided opportunities such as seminars and informal briefing sessions to inform elected members of key developments. 22 The authority’s Standards and Quality Report, which was available in booklet and CD format, was well presented and aimed to highlight good practice. It was recognised that future reports required to be more evaluative in approach. In the pre-inspection survey almost all headteachers agreed that the Department was effective in disseminating good practice on improving standards and quality in education. Good news items were highlighted at each meeting of the Education Committee and the Department’s newsletter informed staff of initiatives and good practice. Various groups of staff reported that when meeting with colleagues they were encouraged to share good practice and support each other. The Department and individual schools made good use of the local press to celebrate success. An annual Parents’ Open Day, ‘Education on Display’, provided an opportunity for education establishments, learning partnerships and support services to demonstrate particular aspects of their work. This event was very well supported and highly regarded by staff, parents and elected members. Notable features of communication included the following. • A comprehensive range of policy statements, strategy papers and standard circulars provided good quality advice and guidance to staff. • A variety of brochures, leaflets and publications which provided good information for staff, pupils and parents. These included a charter of rights for children and a range of attractive booklets assisting staff, parents and carers. 23 • Staff appreciated that key information was often conveyed to them in their salary envelopes, helping to ensure that it was seen and noted. • Various groups of staff including headteachers, principal teachers, learning support co-ordinators, nursery teachers and the chairs of Learning Partnerships had the opportunity to meet with the Director and senior officers on a regular basis. These meetings dealt with business matters, informed staff of key developments and allowed two-way exchange of ideas. • The development of Learning Partnerships had been informed by key policy papers and a multi-agency seminar launch. The Learning Partnerships were already an important vehicle for discussion among headteachers and had considerable potential to improve schools’ communication with other agencies, particularly social work and health, at a local level. • Very good communication had been established with the Care Commission. • Regular visits to schools by the Director and Chair of Education, senior officers and QIOs provided some good opportunities for dialogue and enhanced knowledge of schools in the area. • Many school staff highlighted the accessibility of staff in headquarters. Whether contacted by telephone or e-mail, they were responsive and supportive. School Board chairpersons who were surveyed and interviewed were also positive about communication and contacts with the authority. Almost all were aware of the main aims and values for education and of how to channel their views, enquiries and complaints. Those interviewed reported that they received regular communication from the authority and felt they were kept 24 well up-to-date. Senior officers were regarded as approachable and supportive. The School Board Steering Group attended by the Director and Head of Schools was viewed as a valuable forum for discussion. Almost all School Board chairs agreed that they were aware of how well their school was performing. However, only a majority felt that they could access good information about the quality of education across the whole Council area. The Council had in place a clear system to log and respond to complaints and enquiries. Advice to parents stressed that the first point of contact for all concerns should be the school, but, when required, a member of the QIT would investigate and support those involved to help find a resolution. Summary reports on complaints were made to the Chief Executive on a quarterly basis. Staff in the departmental headquarters, headteachers and School Board chairpersons were increasingly using e-mail very effectively as a means of communication. Access to and use of e-mail was more variable among teachers and pupils. The Department should continue to take forward and expand the use of ICT in schools. In addition to pursuing effective communication with all partners locally, the authority also placed high value on its wide range of international links. Contact with overseas partners was maintained through e-mail, videoconferencing and visits and exchanges by staff and pupils. 25 5. Operational management Service Planning Educational Services’ approach to Service Planning was good and improving. A Strategic Plan for the Education Department 2000-2003 provided helpful strategic guidance by setting the priorities for education within the Council’s seven priorities and had made clear the links with other Council plans. Until 2002, detailed guidance on service development had been spread across various committee papers, standard circulars, development plans for different aspects of the service and next steps identified in Educational Services’ Standards and Quality reports. This approach had the merit of allowing flexibility to the various services to work to priorities identified through evaluations of the services and to be responsive to changing government initiatives. However, it was complex and difficult to monitor. These difficulties were now being addressed through the Improvement Plan to Deliver Priority to Improvement 2002-2003, presented to the Education Committee in September 2002. The Improvement Plan was very clear, integrated national and local priorities well and linked closely with the Children’s Services Plan, Inspiring Children and Young People. Sources and levels of funding were clearly specified. Generally, the plan gave good guidance on priority developments. A strong focus was given to developments in primary school education, building on the successes of early intervention, to Learning Partnerships and taking forward support for pupils. There was a commitment to taking forward curriculum flexibility, but no indication of developments in relation to particular subjects in the secondary school. Some of the targets in the plan, such as those for raising attainment, were very precise, but others lacked clear specification making monitoring of progress difficult. Targets did not consistently specify intended outcomes in 26 terms of pupils’ experiences and achievements. Responsibilities of middle managers for implementing and monitoring the Improvement Plan were clearly specified. There was scope for greater clarity in the roles of senior managers in monitoring outcomes and progress towards them. The targets in the three-year and one-year plans were generally taken forward by specified teams and working groups, the latter being particularly effective in drawing on the expertise of staff in schools as well as providing valuable staff development. In some, but not all, projects, the steps to be taken, the timescales and outcomes were clearly specified. The arrangements for taking forward and monitoring progress on the development of Learning Partnerships were comprehensive and included the commitment to a research project as one element in evaluating their effectiveness. The Children’s Services Plan, provided direction for developments in pre-school provision, youth strategy and New Community Schools. It had been based on extensive consultation with stakeholders, including children and young people, and included planning for the contributions of other agencies such as health services and the police. The plans for other aspects of the services were all soundly based on evaluations of their services. Most, particularly those for Network Support Services, made clear the intended impact on pupils’ learning. While the QIT plan gave direction to the team’s main roles, there were too many targets and it required a sharper focus on the impact on schools. The plan now needed to be updated to take account of the recent redirection of the role of QIOs. Schools followed a clearly specified timetable for preparing, implementing and evaluating their development plans. The QIOs provided advice and 27 guidance on the preparation of plans including how to use quality indicators to undertake audits to identify needs. They also visited establishments to monitor progress. Although the improvement plan had only been finalised in August, the QIT had ensured that heads of establishments were fully informed about the proposed major developments to enable them to produce school development plans in line with that of Educational Services. Almost all headteachers surveyed indicated that they were clear about the aims and priorities for education. Pre-school establishments and pre-school partnership centres were also fully involved in the development planning process with full support of the pre-school officers. All heads of establishments received detailed guidance on implementing aspects of the Educational Services’ Service Plan through papers and guidelines, such as those for Learning Partnerships. The improved approach to planning was having several beneficial effects. It was providing a coherent framework for a range of government and local initiatives aimed at raising pupils’ attainment and achievement. It was also assisting closer integration of education and social services in providing for the needs of children, young people and their families. Deployment and effectiveness of centrally-employed staff The deployment and effectiveness of central staff was good. Schools valued the contacts they had with professional and administrative staff and the support they received from them. Central staff made important and effective contributions across a broad range of areas to the benefit of schools, pupils, and the wider aspects of education within East Ayrshire. Examples of their contribution could be seen in the improvements made to school buildings, the effectiveness of delegated budgets in deploying resources effectively and the approval given by headteachers for the support they gave in solving 28 problems quickly to the benefit of pupils. In some cases the extensive nature of their remits made it difficult for them to fulfil all aspects to the same high standard. In line with its commitment to decentralisation and the allocation of a high proportion of responsibility for staffing and resources to schools, the Education Authority had established a relatively small central team. A number of managers and officers supported Heads of Service in the areas of resource, personnel and finance management, and of community and early years provision. The QIT was a main feature of central support in relation to schools. Other officers co-ordinated specialist areas such as network learning support or outdoor learning. In the current review of the Directorate structure it will be important to ensure that clear management structures are established. A principal officer led the QIT which now comprised a group of nine QIOs and a number of other staff with responsibility for various initiatives and projects, including the arts, pre-school partnerships and the Partners in Excellence project for modern languages. A research officer provided support with statistical analyses. The remit of the QIT was continuing to evolve. Initially the team had three main roles which related to pastoral support for schools, school and curriculum development, and quality development in schools linked to self-evaluation. While these roles were still a feature of the work of the team, there was an increasing emphasis on quality improvement in schools. In addition, the role of QIOs had extended to include greater involvement in managing operational areas, contributions to departmental policy development and preparing papers for the Education Committee, chairing consultation groups, education at home visits, and responsibility for specific aspects such as special educational needs. The team also managed and contributed to an extensive programme of staff development. 29 The principal officer managed the team well and had effectively promoted good co-operation within the team. QIT members carried out their responsibilities well and made a number of very valuable contributions. Schools were appreciative of support and advice in many areas such as early intervention, literacy and modern languages. They generally felt that officers had a good knowledge of the schools and encouraged improvement through challenging and supporting aspects of provision. In some instances, the very full nature of the QIOs’ remits, and their varying expertise, limited their effectiveness in the increasingly prominent quality assurance role. In recognition of the developing quality-related challenge and support role of the QIT, the Education Authority had recently increased the size of the team to enable one QIO to be assigned to each of its nine Learning Partnerships. To enable QIOs to effectively fulfil this role, the authority should review the balance of remits to ensure that each officer has sufficient time to work with schools. It should also continue to provide appropriate staff development opportunities to develop those skills necessary for officers to fulfil fully their remits. It should ensure that arrangements for the management of the team in relation to the new Directorate structure are clearly established. Central staff, in addition to the QIT, also performed their functions well. High quality support was provided, for example, for various matters in relation to pre-school provision and through the effective management of the team of visiting learning support specialists. Schools greatly appreciated the support and advice they received from headquarters staff in relation to financial and other administrative matters. They felt they had good access to such staff and received prompt and helpful responses in relation to most areas of enquiry. Schools also valued the work of psychological services, although contributions were sometimes restricted because of the limited number of staff available. Educational Services had taken action 30 to address successfully difficulties in recruiting sufficient numbers of psychologists. The work of the central team had been augmented in recent years through the secondment of headteachers. These seconded staff had made very significant contributions in a number of areas such as the development of service planning, analyses of examination statistics and policies relating to disability legislation. 6. Resource and financial management Resource Management The overall quality of resources management was very good. The Education Department had a clear rationale which reflected National Priorities on the allocation of resources within the department. There were clear links between the Service Plan and the Department’s budget, including any additional grant funding such as from the National Priorities Action Fund. The Council recognised, at the time of reorganisation, that there was a need to rationalise the number of schools to reflect the changing patterns of population within East Ayrshire. It had succeeded in closing and amalgamating a small number of schools. The Education Department had also carried out a full survey of its property in 1997 to establish the condition of the schools that the Council had inherited on reorganisation. This survey highlighted that there was a significant backlog in maintenance and that the general condition of the schools at that time was poor. To address these issues, the Education Department had developed an Asset Management Plan linked to a planned programme of repairs and maintenance. Over the past five years the Council had incurred significant expenditure to ensure that all schools were above the minimum standard of being wind and watertight and to respond to unforeseen situations, such as the recent 31 removal of asbestos from a secondary school. In addition, the Council had also provided sufficient capital funding for a range of developments including, an extension to one secondary school, building a new primary school and taking forward its programme of school improvements. Despite these positive steps, the Council recognised that significant additional funding was still required to improve the poor overall standard of many school properties. As a result, the Council had recently prepared an outline business case as part of a PPP project to obtain additional funding to enable the replacement of some schools deemed to be in the poorest state of repair. Concerns were raised by some headteachers and School Boards about the state of repair of school property and the cost of the work carried out by the Council’s contractors. The Education Department had recognised these concerns and a process of regular ‘walk-throughs’ of schools by the Property Sector Officer and a representative of the school had been implemented to improve communication, establish what property matters had been satisfactorily addressed and what work remained to be done. Good progress had been made towards meeting the Government’s National Grid for Learning (NGfL) targets for the implementation of ICT. All secondary schools now had 2MB network connections and all primary schools had either modem connections or ISDN lines. The Department had plans in place to increase the speed of network connections between schools over the next few years. The Council had also met the Government targets for computers in schools. The Education Department benefited from a strong personnel section with good links with the Corporate Personnel Department. Schools appreciated the support they received concerning supply staff to cover vacancies through illness, even though difficulties sometimes 32 remained. They were provided with regular e-mail up-dates on available teachers and the authority had forged good links with neighbouring councils. A pool of permanent supply teachers had been introduced for primary schools. The Education Department had a robust process in place for demonstrating Best Value within the department. It had adopted the principles of Quality Management in Education (QMIE2) as a framework for improvement. Based around this framework the Department had carried out, in accordance with corporate direction, a number of Best Value Reviews over the past three years. These included Special Educational Needs (SEN), SEN Auxiliaries, Hearing Impairment Services, Network Support, Janitorial Services and the Schools Based Technicians Service. Over the last year the Department had focused on the preparation of the outline business case for its PPP project. This effectively represented a major Best Value Review due to the requirements for a detailed costed option appraisal. Overall, the authority’s careful management of its resources and emphasis on ensuring Best Value helped ensure that available resources were well targeted towards improving provision for pupils. Financial Management The overall quality of financial management was very good. The Council’s Financial Regulations were clear and comprehensive. The Education Department maintained a good working relationship with the Finance Department, which had responsibilities for corporate finance. There was a strong financial monitoring regime in place within the Council, with six weekly reports provided to the Education Committee and the Policy and 2 Quality Management in Education (HM Inspectors of Schools, 2000) is a framework of self-evaluation for Local Authority Education Departments. 33 Resources Committee. In addition the Council’s Budget Scrutiny Group, comprising Senior Councillors, the Chief Executive and the Director of Finance, closely monitored the financial position of all services within the Council, including Education. Overall, the budget setting and monitoring processes were clear and transparent. Draft three-year capital and revenue budgets were prepared for presentation to elected members and the Council’s senior management team. The Finance Department recognised that further work was required to improve the quality of the information in years two and three and were committed to improving the three-year budgetary process. An outposted finance team had been established within the Education Department to enable close working relationships to be maintained with finance. This team worked for the Education Department, but had a reporting line to the Director of Finance. This team was responsible for the production of budgetary reports and for the provision of day-to-day financial advice to the Directorate. There was a clear methodology for how school budgets were to be derived and this had been provided to headteachers to ensure transparency in the allocation of funding. Around 93% of the budget was managed through the Devolved Management of Resources (DMR) scheme, which involved all primary and secondary schools. Headteachers and other budget-holders received a monthly monitoring statement which provided clear financial information that enabled them to monitor their current expenditure. Headteachers were assisted by Administration Finance Officers (AFOs) who provided day-to-day support in monitoring and controlling the budgets and financial information. There were regular meetings between the AFOs to discuss changes to the budget and to develop the controls within the system. Headteachers were also able to obtain training on the DMR system. Overall, there was 34 very positive feedback on the role of the AFOs from both the schools and from the Council. Within the DMR budget there was sufficient flexibility to allow headteachers to address school priorities. Headteachers had clear guidance on financial procedures which enabled them to use this flexibility effectively. Overall, there was very positive feedback from headteachers on the DMR system. The clear and transparent budget arrangements, coupled with the high degree of devolution of responsibility to school managers helped the authority to deliver local and National Priorities in ways best suited to the circumstances of individual communities. 7. Performance monitoring and continuous improvement Measuring, monitoring and evaluating performance The overall quality of work in this area was good. The Education Department had put in place a range of approaches to monitoring and evaluating the performance of its establishments. It was continuing to develop these approaches further. Most heads were confident that senior managers had an accurate knowledge of their establishment’s performance and, through the authority’s scheme for staff review and development, their own performance as head of the establishment. They were almost unanimous (99%) in recognising senior managers’ high level of commitment to the promotion of quality in education. All acknowledged the authority’s encouragement to develop systematic approaches to monitoring and evaluating at establishment level. There was a strong culture of quality improvement evident within the authority which included, at corporate level, the use of Best Value and other reviews and the 35 adoption of the European Foundation for Quality Management (EFQM) approach. Senior managers from within the Education Department had played a significant role in relation to these. Within education, the department had used the QMIE framework and surveys of headteachers and central staff to help inform its own quality improvement process and the restructuring of posts within the department, including the creation of the new post as Head of Quality Improvement. The process of collection, analysis and dissemination of data on school performance was becoming increasingly helpful to schools. The authority’s own research officer was supported in this work by contributions from other officers within the authority, external consultants and links to other Councils. Key staff, including managers in schools and members of the authority’s QIT had benefited from well-focused professional development on the use of statistical data in school improvement. The authority had well-founded plans to extend this staff development to other staff in schools. The QIT had a key role in supporting school improvement at an operational level. They saw their role as one which had evolved over a number of years to where they now focused more closely on schools’ performance and approaches to ensuring quality and improvement. Each member of the team combined a pastoral role with a set programme of visits to discuss key aspects of the work of the school, such as the formulation of the school development plan, monitoring progress against the plan’s priorities and attainment. The use of agreed agendas, written reports and regular team meetings helped ensure consistency across the team, though more required to be done in this regard. Most heads of establishments interviewed reported that they found the visits by QIOs to be both supportive and challenging. Staff in some schools thought that more needed to be done by the QIOs to meet and discuss with staff other than senior managers. Reports prepared for 36 HMIE ahead of inspections were, however, variable in the extent to which they clearly evaluated key aspects of the work of the school. The present structure provided a good basis for further development of the system and refinement of approaches to using data and other information to stimulate improvement. Heads of establishments, including partnership pre-school centres, were strong in their approval for the authority’s approach to development planning. All reported that the authority carried out annual reviews of their development plan and examples of officers’ written comments showed them to be constructive and helpful in raising questions and suggesting areas for improvement. However, inspections by HMIE in primary and secondary schools in the three-year period leading up to this inspection had shown that there remained weaknesses in aspects of schools’ approaches to evaluating their own work and development planning. The authority had made good progress in assisting partnership pre-school centres to draw up plans for their development, in line with those produced by the authority’s own centres. The authority had in place a well-established scheme for the staff review and development of its teachers and managers working within the Education Department. Almost all headteachers were positive in their comments on the authority’s provision of staff development and training. Teaching staff in schools and pre-school establishments were generally pleased with the range and appropriateness of the staff development opportunities offered. Some teachers in secondary schools thought that opportunities for development in their subject areas required to be improved. Other staff in schools, and within the Education Department, were very aware of the imminent introduction of the new Council-wide scheme for their review and development. They thought they had been well consulted and prepared for the scheme. 37 All schools were producing annual Standards and Quality reports and the authority was now supporting its pre-school partnership centres to prepare similar reports. These establishment reports formed an important part of the Education Department’s own Standards and Quality report. While these reports represented an important development in the authority’s approach to quality improvement there remained room for improvement in the consistency and clarity of evaluations. The Department’s very strong emphasis on quality improvement was evident in all areas of its work. There was a strong sense of common purpose among staff and this had been successfully communicated to parents and pupils. The authority had recognised the need to strengthen further its use of statistical techniques and data, and to continue to support school self-evaluation through an enhanced quality improvement role for its officers. Continuous improvement in performance The overall impact of the Education Department’s approaches to securing continuous improvement was good. Recent staffing enhancements to and a stronger emphasis on the quality improvement role within the Department were further indications of the Department’s intention to further strengthen its commitment to continuous improvement. The survey of headteachers showed that most headteachers were confident that the authority was helping their school to improve the quality of education. The authority had encouraged a wide range of initiatives, well linked to its overall vision for education and to National Priorities, and supported schools in taking these forward. While many of these had been very successful in improving pupils’ experience and in raising levels of achievement, there remained room for further improvements, particularly in relation to subjects in the secondary school. 38 Support for pre-school education The Education Department provided very good support for pre-school education. It was able to offer a place for all four-year-olds and was very close to being able to offer a place for every three-year-old. Senior managers and officers involved with pre-school establishments were very highly regarded and there was clear evidence of the positive impact they had made in relation to the curriculum, planning and the transfer of information to primary schools. Staff in pre-school centres felt very much a part of the Council’s vision for education and that their contribution was valued. There were already some very positive examples of pre-school staff making significant contributions to the new Learning Partnerships. Staff development opportunities were highly valued and staff in partnership centres were particularly appreciative of the support they had received from the Partnership Officer. They were able to point to a number of key areas, such as development planning and assessment and reporting, where they saw major improvements. There were regular meetings for pre-school staff and good opportunities for them to share best practice. Links with other departments and outside agencies were strong and positive. The strong support given by the authority had done much to ensure that children in East Ayrshire pre-school establishments were receiving a high quality, and improving, educational experience. Support for primary schools and 5-14 At the early stages of the primary school, the authority’s early intervention initiative had been very well led and managed. Staff in schools spoke highly of the support that had been provided for P1 to P3 and which was now being extended to P4 and P5. Evidence from National 39 Tests in reading, writing and mathematics showed a significant increase in the numbers of pupils achieving the levels usually associated with P3 earlier in P2, or occasionally, in P1. The Project Co-ordinator showed a clear understanding of the issues arising from the project and how the gains might be sustained and developed. The authority was now embarking on a research project in association with the University of Glasgow. The Education Authority provided a wide range of support for primary schools and the 5-14 curriculum, including programmes of study, planners and additional support materials for all the main areas of the primary curriculum. These were well backed up by in-school support, conferences and other staff development opportunities for headteachers and staff. Where appropriate, the authority worked with other Education Authorities to develop and introduce materials and, in some instances, acquired existing packages from others. Staff in primary schools reported that they thought they were well supported by the authority. Overall, primary school pupils’ attainment in reading, writing and mathematics had increased. Improvements in mathematics were less marked than in reading and writing. Pupils’ attainment at S1/S2 in reading, writing and mathematics had also steadily improved. Support for secondary schools There had been good support for the development of new courses leading to National Qualifications. Staff had appropriate opportunities to participate in national training and to consider issues at local meetings. Some helpful teaching resources had been produced in co-operation with other Education Authorities, and other items, such as distance learning materials, had been purchased and made available to schools. More general support for subject departments was provided through curriculum management groups for the different subject 40 areas. These groups met at least twice per session and brought together heads of department from each school to discuss developments, identify staff development needs, and share good practice. Modern language departments had benefited from the Partners in Excellence Project for senior students. Other departments had gained from the Council’s efforts to promote the arts. Steps had recently been taken to strengthen support across the range of subjects. Arrangements for operating curricular groups had been revised, including the appointment of a group member as subject leader. The Education Committee had approved proposals to improve the dissemination of good practice. Overall, however, arrangements to support subject departments required review. The authority had set targets for improvements in pupils’ performance in SQA examinations. Over the period 1998 to 2002 the number of pupils gaining five or more awards at Level 4 or better by the end of S4 had increased by over five percentage points. The numbers gaining five or more awards at Level 5 or better had increased by almost four percentage points. These increases were above the equivalent national figures, and above the averages for comparator authorities. In 2002, the proportion of awards at both these levels was above the national average. Despite these improvements, the authority did not achieve the three-year targets it had set for 2001. However, it had set more realistic one-year targets for 2002 and these had been exceeded. The number of pupils gaining three or more Level 6 awards by the end of S5 had fluctuated but remained largely unchanged over the period. The number of pupils gaining five or more awards at Level 6 or better by the end of S5 had increased by almost two percentage points, an average rate of improvement around the national rate and the figure for comparator authorities. Performance at this level was above that for comparator authorities but below the national figure. The authority had met its 2002 target for five or more awards. It had not achieved either the three-year target for 2001 or the reduced one-year target 41 for 2002 in relation to three or more awards. To realise its aim of further improving performance, the authority should review its procedures for setting targets to ensure that schools are set challenging but realistic targets. It should continue to explore ways to more effectively support improvement in secondary subjects. Support for pupils The Council was strongly committed to the involvement of all children and young people in their education. Educational Services, in full co-operation with relevant agencies, had given very good guidance and support to establishments to develop and share techniques and expertise in pastoral care and personal and social education, including citizenship. The results were evident in the high number of young people who were supported to be members of the Scottish Youth Parliament. Funding for study support was effectively targeted to raise pupils’ expectations and promote attainment and achievement. The effectiveness of links with projects to widen access to further and higher education were reflected in the steady increase in numbers going to colleges and universities. Educational and social work were progressing well in meeting the needs of looked after and accommodated children, including the provision of a teacher to promote learning in the Council’s residential units and in foster homes. Educational Services were taking a thorough approach to implementing the Council’s revised policy on inclusion for pupils with special educational needs, taking full account of recent relevant legislation and national guidance. At the time of the inspection approaches to support for pupils were undergoing some significant changes. The new approaches were outlined in two recent papers, Every Child is Special 2002, and Pathways to Inclusion. The former provided guidance on the approaches to be taken with pupils with learning difficulties and disabilities and the latter with children 42 and young people with social, emotional and behavioural difficulties. These papers were of high quality but now needed to be brought closer together to help ensure a coherent and integrated approach to support for pupils. The new developments related to special educational needs were building on some very good arrangements already in place. For example, the very well organised Network Support Service provided highly effective support to pupils with a range of disabilities and learning difficulties, their teachers and families. Specialist services for pupils with sensory impairments were shared with North and South Ayrshire Councils. The Council had been proactive in taking advantage of opportunities to increase the number of special units it provided in mainstream schools to educate pupils with pronounced and complex special educational needs nearer their homes. The special schools also promoted inclusive practices. Staff in special schools and units appreciated the support provided by a key member of the QIT and had made very good progress in developing the curriculum and target-setting for their pupils. However, staff working to meet the particular needs of pupils, such as those related to multiple impairments, reported that they would welcome increased opportunities to network with staff with similar interests in other authorities. Educational and Social Services were undertaking a number of initiatives to improve approaches to pupils with social, emotional and behavioural difficulties. The rise in the number of exclusions of pupils from schools and referrals of pupils to the Youth Strategy team had been evaluated. Among the measures to address the issues identified were projects to develop the skills of teachers in dealing with low level disruption in classrooms and a new staged approach for schools and support agencies to respond to pupils’ difficult behaviours and to involve their parents. The action on 43 exclusions had been successful in reducing the rates for primary and secondary schools. The reorganisation of additional in and out of school support for disaffected pupils was in progress and involved the Learning Partnerships in sharing expertise and resources. The new approaches were potentially valuable but some school and support staff expressed confusion about how they were to be implemented and aspects of provision were not yet in place. Psychological services made important contributions across the work of Educational and Social Services. Under the strong leadership of the principal psychologist, the team members worked closely with schools to provide a range of services to children, young people and their families. In addition, they were engaged in projects such as baseline assessment, disseminated research on learning and teaching and took a lead in key projects to improve learning and teaching. Establishments reported positive relationships with link psychologists and their only criticism related to wanting more time from them. Support for Staff Development The Education Department had generally good arrangements for supporting staff development. An extensive programme of staff development was organised by the QIT covering areas such as ICT, early literacy, thinking skills, play, personal and social education, 5-14, and SEN. Good provision was also made for pre-school staff, including those from partnership establishments. Staff in secondary schools were generally less satisfied with the extent of provision for their continuing professional development. Teachers and support staff were positive about courses attended and all courses delivered through the programme were evaluated by the QIT taking account of presentations, workshop activities, handouts and overall ratings. Evaluations for almost all courses were positive and feedback was used to inform future planning and delivery. 44 Classroom assistants spoke very positively of their training programme and both classroom assistants and SEN auxiliaries welcomed the authority support for them to undertake the Professional Development Award. Other support staff in schools commented favourably on training opportunities available to them including health and safety courses, management courses and training for clerical staff. Almost all were aware of the piloting and roll out of the system of staff review. This would provide an annual opportunity to talk about work, set objectives and identify training needs. There was a strong commitment in the authority to staff training and development. Almost all headteachers surveyed indicated that the authority assisted their staff in accessing appropriate staff development and training support. However, 38% of secondary school headteachers disagreed. In an effort to support secondary subject teachers the authority had instituted curriculum management meetings to provide a forum for heads of department to meet, share materials and ideas and identify staff development needs. Some subject staff were very positive about the support available through these meetings but they, and some officers, recognised that there was a need to refocus and revitalise a number of these groups. Teaching staff in special schools also felt that they had limited access to appropriate staff development and too few links with other special schools. Staff in the Network Support teams, however, reported good access to staff development. Overall, school staff commented positively on the staff development programme and conferences on key aspects such as inclusion and citizenship. They welcomed the flexibility of devolved budgets which enabled individual schools or groups of schools to buy in courses or send individuals to courses in neighbouring authorities or at national level. 45 Pre-school and primary staff were very positive about the staff development provided, especially through the Early Intervention programme. Pre-school partnership staff strongly appreciated the well-focused support and encouragement they had received. Newly appointed headteachers commented favourably on induction support. A good programme of induction and support for teachers in their probationary period was being provided in partnership with South Ayrshire Council. Good progress was noted in implementing the New Opportunities Fund (NOF) training programme to develop teachers’ and school librarians’ skills in using ICT. Some 90% of staff were involved in the programme but the authority was aware of varying outcomes for staff and was providing additional ICT courses within the authority staff development programme. The Council’s support for staff development had helped ensure that staff were well prepared to take forward the various national and local initiatives. This support had been particularly successful in pre-school and at the early stages of the primary school, where staff skills and confidence had been noticeably improved. The impact of staff development arrangements had proved less successful in meeting the aspirations of secondary teachers. Other features of support The Arts An Arts and Education Strategy for the authority, Creative Minds, approved by Education Committee in September 2002, helped take forward the Council’s very strong commitment to arts and culture as a way of engaging pupils and raising achievement. The authority’s Links Officer in Arts and Education along with the Senior Teacher Expressive Arts (Music) made a very positive contribution to the promotion of the 46 arts within the Council. Along with the cultural co-ordinators, recently appointed in partnership with the Scottish Arts Council, they were forming a creative arts team. The Instrumental Service, led by a Principal Teacher, provided instrumental tuition free of charge to pupils and made a significant contribution to the development of music-making throughout the authority. The wide range of arts initiatives included. • The formation of the East Ayrshire Primary Choir and the development of strings sections in primary and secondary schools. • An annual exhibition of pupils’ art and design showing in three venues. • The ‘Tale o’ Tam’ project with Scottish Opera. • The ‘XtrArts’ summer school and out of school hours learning programmes developing opportunities in art and design, dance, drama and music. • An extensive programme of ‘showcase’ performances involving pupils from all schools. The Arts Officer recognised the importance of such arts experiences in their own right and as a means of raising pupils’ achievement more widely. He was working with headteachers to explore ways of evaluating the success of these initiatives in promoting positive behaviour and enhancing learning. Senior managers and elected members gave great support to arts initiatives throughout the authority. Sports The authority had developed a positive approach to sports development based on a productive partnership with 47 schools, other Council departments and external agencies. Joint working with the Department of Community Services enabled programmes to be delivered within an overall Council strategy promoting healthy lifestyles and personal achievement. The Department of Educational and Social Services centrally-employed sports and physical education specialist staff and the Outdoor Learning in East Ayrshire (OLEA) team. The OLEA team made a particularly successful and valued contribution in providing challenging but rewarding activities for young people from disadvantaged backgrounds, or who were experiencing behaviour problems. With the support of OLEA, innovative programmes of international visits had been developed from which all children could benefit. Two Learning Partnerships used outdoor education and sports initiatives to help ease transition from primary to secondary schools. The school sports co-ordinator programme was well established, and advantage had been taken of additional national funds to expand this into a second phase with increased staffing. This initiative allowed links to be developed with local athletics, rugby and football clubs for specific events. The annual Curling’s Cool project had been particularly successful. There were productive links with sports development officers. The contribution of Kilmarnock Football Club’s community coach in programmes developed as part of Scotland Against Drugs had been seen as very valuable. Modern Languages Over the past two years, the Council had been working in partnership with two other Councils to develop the Partners in Excellence Project – a Centre of Excellence project funded by Scottish Executive Education Department (SEED). The aims of the project were to: • 48 raise attainment of all modern languages students in S5/S6 and improve uptake post S4; • develop an appropriate environment for ICT-assisted learning and teaching; and • build a community of language learners and teachers across the authorities. Teachers benefited from enhanced provision in the classroom, additional resources to support learning and ICT training opportunities. Pupils had access to the ‘Language Zone’ website, opportunities for residential weekends and film-making activities and foreign visits. Staff in schools praised the quality of in-service and support provided and senior pupils were very positive about their experiences in modern languages. Although initially focusing on senior pupils, younger pupils were now becoming involved. ‘Partners in Excellence’ was overseen by a Board of Management chaired by the Director of East Ayrshire. The Director of the Scottish Centre for Information on Language Teaching (CILT) was a member of the Board and had responsibility for the monitoring and evaluation of the initiative. The evidence to date showed significant gains in pupils’ attainment with a 78% increase in presentations across all languages in two years and a 30% increase in the number of students achieving A passes at Higher Grade. Enterprise education The key role for education in the economic and social regeneration of the area was widely recognised and appreciated by staff and pupils. Elected members and senior managers gave strong support. Enterprise education was recognized in education strategic plans and the statement of local improvement objectives. The authority’s approach involved pre-school, primary, secondary and special schools. A number of teaching staff had taken advantage of the Excellence in Education 49 through Business Links (EEBL) programme. A useful partnership had been established with a further education college which had led to several promising initiatives. The authority provided excellent opportunities for pupils to broaden their horizons through education for work and enterprise, including international links and work experience. The authority’s comprehensive approach to supporting and developing pupils’ career aspirations involved working in partnership with bodies such as Careers Scotland, Scottish Enterprise Ayrshire and others in the private and voluntary sectors. Schools were encouraged to take advantage of specific funding initiatives. A number of East Ayrshire schools had been successful in gaining national recognition for their work in enterprise education. Senior pupils from a number of secondary schools had work experience placements in Europe and enterprise links had been established with North America. Such initiatives had widened pupils’ awareness and experience of the world of work. 8. How well does the authority perform overall? Overview East Ayrshire Council had set out a clear vision for the future development of Education Services. It had successfully shared this vision with stakeholders and had firmly established a culture of self-evaluation and improvement. Through the efforts of elected members, senior managers and Education Department staff it was making a very significant contribution to the work of pre-school establishments and schools in raising standards of attainment and achievement and promoting social inclusion. A notable feature of the Council’s support for its schools was the very strong emphasis it 50 placed on encouraging and celebrating pupils’ wider achievements, particularly in the arts. The Education Department was very well led and managed. The Director and Heads of Service provided a clear strategic direction for the Service, based firmly on the corporate aims of the Council. They received strong support from the Chief Executive, other Directors and elected members. The process for service planning was effective and improving. There were clear links between planning for improvement at corporate and service level and in schools. The Service Plan was supported in its implementation by a team of hardworking and committed officers, seconded staff and a highly efficient administration and support team. The Director and his team had succeeded in establishing a very clear vision for the future direction of Education Services. This vision was very well understood by staff in schools. The Director had established a very good sense of teamwork with headteachers and he and his team were highly regarded by school staff and parents. The authority’s commitment to integrated provision for children and young people through its nine Learning Partnerships and its promotion of achievement in the arts, modern languages and enterprise education were highly commendable. The Education Department was strongly committed to effective and wide-ranging consultation, including the involvement of pupils. The Council was strongly committed to the principles of Best Value. It had carried out a number of Best Value and other quality assurance reviews. The financial management of the department was very sound and the department had very positive and productive working relationships with other departments. Arrangements for the devolution of budget responsibilities to schools were very good and schools received high quality support from centrally-employed staff. 51 The Education Department was continuing a process of restructuring posts to help further improve its approaches to monitoring the performance of its establishments and giving greater emphasis to quality improvement. Overall, pupils’ attainment in both primary and secondary schools showed steady improvement. The department should continue to monitor pupils’ performance at Higher and the curriculum at S5/S6 to ensure that all pupils achieved their potential. While there was useful work already in place concerning the analysis and use of performance data by QIOs their role in working with schools to improve performance required further development. The Department provided very strong support for pre-school and primary education. It needed to ensure that it was able to provide appropriate support for subjects in the secondary school. Key strengths 52 • The clear vision, values and aims of the Education Service which were widely understood and accepted by staff within the Education Department and those working in establishments across all sectors. • The strong, purposeful, leadership provided by the Director and the Heads of Service, the strong sense of teamwork within the Education Department and the effective links to other departments. • The effective procedures for the management of resources and finance in relation to Education Services. • The prominent part played by elected members and officers of the Council in recognising and celebrating a wide range of pupils’ achievements. • The effective procedures for consultation and communication with a wide range of stakeholders, including pupils. • The high quality support for development in pre-school and the early years of primary school education. 9. Main points for action • The Service Plan should be improved, in line with the recommendations contained in this report, to specify more clearly the outcomes of initiatives and provide a firm basis for evaluating their success. • Senior managers should proceed with plans to clarify the management, roles and responsibilities of the Quality Improvement Team and ensure that Quality Improvement Officers have a manageable number of targets including those relating to their prime function of quality improvement in schools. • The Education Department should continue to develop the use of statistical data by central staff and schools to help inform approaches to raising standards of attainment among pupils. • The Council should continue to improve the overall quality of school accommodation to ensure that buildings and facilities provide an appropriate learning environment. • Improved support should be provided for developments in the secondary school curriculum. • The Education Department, working with other agencies, should continue to refine and implement its inclusion policies. In particular, it should ensure coherence in planning and providing for pupils with special educational needs, including those with social, emotional and behavioural difficulties. Around two years after the publication of this report HM Inspectors will re-visit the authority to assess 53 progress in meeting these recommendations. The local authority has been asked to prepare and make public an action plan, within eight weeks of the publication of this report, indicating how it will address the following main points for action in the report. Ian Gamble HM Chief Inspector Quality, Standards and Audit Division February 2003 54 Appendix 1 Performance information Statistical indicators • % of school pupils staying on to S5 (post Christmas) East Ayrshire National CA Average 3 • 1998/99 1999/00 2000/01 66 65 63 74 65 66 67 64 64 Pupil destinations % Entering Full-Time Higher Education East Ayrshire National CA Average 1998/99 29 31 28 1999/00 33 31 28 2000/01 31 32 30 % Entering Full-Time Further Education East Ayrshire National CA Average 13 18 16 19 19 19 20 20 19 % Entering Employment East Ayrshire National CA Average 21 26 26 20 26 25 18 24 22 • Absence As part of the 2002 Target Setting initiative, East Ayrshire Council set itself the following target to minimise the average number of half-days absence per pupil in primary and secondary schools by 2002. Target Level (June 2001) 1999 2000 2001 Target Level (June 2002) 2002 Primary East Ayrshire National 19 18 20 20 19 19 20 20 19 17 20 19 Secondary East Ayrshire National 40 36 43 43 42 41 43 43 39 37 42 42 3 CA Average refers to the group of education authorities which are comparative to each other in terms of various socio-economic and demographic factors. 55 • Exclusions from schools in East Ayrshire 2000/2001 Total Exclusions Exclusions Per 1000 Pupils Temporary Exclusions Permanent exclusions East Ayrshire 1323 70 1321 2 National 38,656 51 38,334 322 As part of the 2002 Target Setting initiative, East Ayrshire Council set itself the following targets in reading, writing and mathematics to be achieved by 2002, and has made the following progress in achieving them. The figures represent the percentage of pupils in primary schools attaining and expected to attain appropriate 5-14 levels by P74. Primary Reading East Ayrshire National CA Average Target Level June 2001 78 77 - Writing East Ayrshire National CA Average 68 67 - 58 60 58 65 66 66 71 70 70 73 73 - 70 72 73 Maths East Ayrshire National CA Average 82 81 - 77 76 78 77 77 78 81 79 81 83 82 - 79 80 82 4 1999 72 73 73 2000 75 76 77 2001 78 80 80 Target Level June 2002 80 81 - 2002 78 81 82 Level A by end of P3. Level B by end of P4. Level C by end of P6. Level D by end of P7. 56 The figures represent the percentage of pupils in secondary schools attaining and expected to attain appropriate 5-14 levels by S25 Secondary Reading East Ayrshire National CA Average Writing East Ayrshire National CA Average Maths East Ayrshire National CA Average • Target Level June 2001 51 54 - 2001 54 56 53 Target Level June 2002 56 59 - 1999 37 44 42 2000 50 53 50 2002 58 59 56 48 48 - 35 38 37 38 43 39 42 46 42 48 51 - 46 50 46 61 55 - 54 42 42 55 47 46 62 51 51 61 56 - 62 54 52 Results in Scottish Qualifications Authority (SQA) National Qualifications. Scottish Credit and Qualifications Framework (SCQF) levels: 7: CSYS at A-C 6: Higher at A-C 5: Intermediate 2 at A-C; Standard Grade at 1-2 4: Intermediate 1 at A-C; Standard Grade at 3-4 3: Access 3 Cluster; Standard Grade at 5-6 Percentage of relevant S4 roll achieving By end of S4 SG Eng 1-6 East Ayrshire National CA Average 1998 92 93 93 1999 93 94 94 2000 94 94 94 2001 93 94 94 2002 94 94 94 SG Maths 1-6 East Ayrshire National CA Average 92 92 92 94 94 94 93 94 94 94 94 94 94 93 92 5+ @ level 3 or better East Ayrshire National CA Average 88 90 90 91 91 91 90 91 91 92 91 91 92 91 91 5+ @ level 4 or better East Ayrshire National CA Average 72 74 71 76 75 73 75 77 75 75 77 75 77 76 73 5 Level E by end of S2. 57 5+ @ level 5 or better East Ayrshire National CA Average By end of S5 30 30 26 30 32 28 32 33 29 29 34 29 34 33 28 1998 1999 2000 2001 2002 3+ @ level 6 or better East Ayrshire National CA Average 19 20 17 19 21 16 17 23 20 21 23 19 19 22 18 5+ @ level 6 or better East Ayrshire National CA Average 6 6 5 7 7 5 6 8 6 7 9 7 8 9 6 1998 1999 2000 2001 2002 9 9 7 9 10 7 9 10 7 9 11 9 10 11 8 By end of S6 1+ @ level 7 or better East Ayrshire National CA Average As part of the 2002 Target Setting initiative, East Ayrshire Council set itself the following targets for pupils attainment in National Qualifications, and has made the following progress in achieving them. 58 SG English 1-6 East Ayrshire National Target 1999/2001 94 94 1999/2001 93 94 Target 2002 94 95 2002 94 94 SG Maths 1-6 East Ayrshire National 94 94 93 94 94 95 94 93 5+ @ level 3 or better East Ayrshire National 92 93 91 91 92 93 92 91 5+ @ level 4 or better East Ayrshire National 77 77 75 76 76 79 77 76 5+ @ level 5 or better East Ayrshire National 34 34 30 33 31 35 34 33 3+ @ level 6 or better East Ayrshire National 21 23 19 22 20 24 19 22 5+ @ level 6 or better East Ayrshire National 8 8 7 8 8 9 8 9 Appendix 2 Inspection coverage Establishments visited: Auchinleck Academy Bellsbank Family Centre Bellsbank Primary School Dean Park Nursery Drongan Primary School Grange Academy Muirkirk Primary School Nether Robertland Primary School Netherthird Primary School Newmilns Primary School Onthank Nursery School Park School Puddleducks Nursery Sorn Primary School St Joseph’s Academy and Cumnock Campus St Matthew’s Primary School St Xavier’s Primary School Stewarton Academy Meetings attended: Heads of Service Care Commission Liaison Early Years Headteachers Primary Headteachers Secondary Headteachers Chairs of Learning Partnerships Quality Improvement Team St Joseph’s Learning Partnership Students’ Council Seminar 59 Interviews or meetings with Council Members and Officers: Leader of the Council Chair of Education Committee Opposition Spokesperson on Education Chief Executive Depute Chief Executive Director of Education and Social Work Services Director of Community Services Director of Finance Head of Schools Head of Social Work Head of Community Support Research Information Officer Teacher Representative on Education Committee Links Officer in the Arts and Education Senior Teacher Expressive Arts 5-14 (Music) Co-ordinator of Peripatetic Services for Hearing Impaired Network Support Co-ordinator Partners in Excellence Project Officer Educational Finance Manager Principal Officer Early Years Pre-school Partnership Link Officer Children’s Services Integration Manager Principal Officer, Quality Improvement Personnel Manager Schools Quality Improvement Officers Principal Officer, Children and Families Principal Psychologist Youth Strategy Manager Interviews or meetings with other Stakeholder Groups: Focus Group of Teachers Focus Group of Special School Heads Focus Group of Heads of Partner Centres Representatives of Staff Unions Interviews with Education Service Staff Focus Group of Administrative Staff 60 Appendix 3 Quality indicators We judged the following to be very good • • • • • • • Vision, values and aims Effectiveness of leadership and management Policy development Mechanisms for consultation Mechanisms for communication Resource management Financial management We judged the following to be good • • • • Service Planning Deployment and effectiveness of staff Measuring, monitoring and evaluating performance Continuous improvement in performance We judged the following to be fair • No aspects were found to be in this category We judged the following to be unsatisfactory • No aspects were found to be in this category 61 How can you contact us? Copies of this report have been sent to the Chief Executive of the local authority, Elected Members, the Head of the Education Service, other local authority officers, Members of the Scottish Parliament, Audit Scotland, heads of the local authority educational establishments, chairpersons of the local authority School Boards/Parents’ Associations and to other relevant individuals and agencies. Subject to availability, further copies may be obtained free of charge from the address below or by telephoning 0131 244 0746. Copies are also available on our web site: www.hmie.gov.uk Should you wish to comment on or make a complaint about any aspect of the inspection or about this report, you should write in the first instance to Ian Gamble, HMCI at: HM Inspectorate of Education Quality, Standards and Audit Division 1-B95 Victoria Quay Edinburgh EH6 6QQ A copy of our complaints procedure is available from that office and on our website. If you are still dissatisfied, you can contact the Scottish Public Services Ombudsman directly or through your member of the Scottish Parliament. The Scottish Public Services Ombudsman is fully independent and has powers to investigate complaints about Government Departments and Agencies. She will not normally consider your complaint before the HMIE complaints procedure has been used. Instead, she will usually ask you to give us the chance to put matters right if we can. 62 Complaints to Scottish Public Services Ombudsman must be submitted within 12 months of the date of publication of this report. The Ombudsman can be contacted at: Professor Alice Brown The Scottish Public Services Ombudsman 23 Walker Street Edinburgh EH3 7HX Telephone number: 0870 011 5378 e-mail: enquiries@scottishombudsman.org.uk More information about the Ombudsman’s office can be obtained from the website: www.ombudsmanscotland.org.uk Crown Copyright 2003 HM Inspectorate of Education This report may be reproduced in whole or in part, except for commercial purposes or in connection with a prospectus or advertisement, provided that the source and date thereof are stated. 63