C la c k m a n n a n s h i r e C o u n c i l S e p t e mb e r 2 0 0 3 Contents ________________________________________ Page Introduction i 1. The aims, nature and scope of the inspection 1 2. The Education Service: operational context 1 3. Strategic management of the service 13 4. Consultation and communication 20 5. Operational management 24 6. Resource and financial management 30 7. Performance monitoring and continuous improvement 36 8. How well does the authority perform overall? 50 9. Main points for action 54 Appendices Performance information Inspection coverage Quality indicators 56 61 63 Introduction The education functions of each local authority in Scotland will be inspected between 2000 and 2005. Section 9 of the Standards in Scotland’s Schools etc. Act 2000 charges HM Inspectorate of Education, on behalf of the Scottish Ministers, to provide an external evaluation of the effectiveness of the local authority in its quality assurance of educational provision within the Council and of its support to schools in improving quality. Inspections are conducted within a published framework of quality indicators (Quality Management in Education) which embody the Government’s policy on Best Value. Each inspection is planned and implemented in partnership with Audit Scotland on behalf of the Accounts Commission for Scotland. Audit Scotland is a statutory body set up in April 2000, under the Public Finance and Accountability (Scotland) Act 2000. It provides services to the Accounts Commission and the Auditor General for Scotland. Together they ensure that the Scottish Executive and public sector bodies in Scotland are held to account for the proper, efficient and effective use of public funds. The external auditor member of the inspection team carries out a performance management and planning (PMP) audit of the education functions of the authority. The inspection team also includes an Associate Assessor who is a senior member of staff currently serving in another Scottish local authority. The inspection team for Clackmannanshire Council included an inspector from Communities Scotland. It is a Scottish Executive agency, directly responsible to Scottish Ministers. Its aim is to improve the quality of life for all people in Scotland by fostering sustainable i and healthy communities which are attractive and safe. The Regulation and Inspection Division has a statutory role to regulate Registered Social Landlords and the landlord, homelessness and factoring services of councils. _______________________________ Inspection of the education functions of Clackmannanshire Council 1. The aims, nature and scope of the inspection The education functions of Clackmannanshire Council were inspected during the period April 2003 to June 2003 as part of a five-year national inspection programme of all local authorities in Scotland. The inspection team interviewed elected members and officers of the Council. The inspection team also attended meetings, visited schools and other establishments in the authority and met with staff, chairpersons of School Boards and other key stakeholders of the Education Service. A summary of inspection activities is given in Appendix 2. On behalf of HM Inspectors, an independent company issued and analysed responses to questionnaires to headteachers of all educational establishments within the authority and to the chairpersons of the School Boards/Parents’ Associations and to partnership pre-school establishments. 2. The Education Service: operational context Social and economic context Clackmannanshire Council was formed in 1996 at the time of establishment of unitary authorities. It is the smallest local authority in mainland Scotland and has a population of 48,000 people. The age profile of the population is broadly similar to Scotland as a whole. 1 However, the younger age group is projected to decrease which will impact on school rolls. In contrast, the population of those aged over 45 is projected to increase at a rate faster than the predicted national trend. The Council comprises a number of close-knit towns and villages which have a strong sense of community. While the Council contains pockets of wealth and prosperity, there are some areas of significant deprivation. Clackmannanshire is located in the centre of Scotland but has a poor transport infrastructure. Other features of the social and economic context include the following. 2 • Compared with Scotland as a whole, there is a higher percentage of jobs in the service sector, notably in public services (33%) and in retail, wholesale and hotels (22%). The percentage of jobs in finance and business is lower. Due to the decline of traditional industries in the area – mining, textiles and brewing – the Council has made efforts to revitalise the local economy and to alleviate the effects of poverty and deprivation. There have been some signs of economic revival as a result of the Council’s work in attracting a growing number of small businesses. • The unemployment rate of 4.3% is generally in line with the national average of 4.1%. However, in areas of significant disadvantage, such as South and East Alloa and Tullibody, unemployment rates are twice as high. The rate of those claiming benefit was 7.5%. • The free school meal entitlement (FME) percentage of 22% in primary schools compares favourably with the average percentages of 24% for comparator authorities and is slightly above the national figure of 20.1%. However, the percentage in primary schools ranges widely between 5% to 58%. The FME percentage of 18% in secondary schools is just below the average figures of 19% for comparator authorities but above the national figure of 16%. • The Council cared for 116 looked after children, 63 of whom were looked after and accommodated children. The proportion leaving care with basic literacy and numeracy skills was double the national figure. The Council’s educational services face a number of challenges relating to the socio-economic context of the area. These include providing consistent levels of support and challenge across all schools in the authority, developing appropriate work-related skills to encourage economic regeneration and encouraging positive views of the value of education. Political and organisational context The Council was inspected at the time of local Government elections. At the beginning of the inspection, the political representation of the Council consisted of ten Scottish Nationalist councillors, seven Labour councillors and one Conservative. The political balance of the Council was therefore Scottish Nationalist. A new administration was formed as a result of the local elections when the balance changed to Labour. The political representation after the local elections consisted of ten Labour councillors, six Scottish Nationalist councillors, one Conservative and one Independent councillor. One of the main commitments in the manifesto of the new administration was educational improvement, focused particularly on secondary schools. The Council had four committees as well as the full council. Most of the business of educational services was submitted to the Learning and Leisure Committee (LLC). It had policy and decision-making responsibilities for the Council’s services and functions in relation to education and community learning and development. The LLC’s remit included consideration of policy papers and HMIE 3 reports on individual schools. The Policy and Audit Committee (PAC) overviewed progress on the Service Plan and issues related to budgets. The Council’s corporate strategy was set out in the publication, Future Directions, which explained the long-term plans for achieving the Council-wide aims and core values. The core values for all planning are identified as: • Commitment, trust and partnership. • Openness and accountability. • Respect and dignity. • Equity, fairness and inclusion. The corporate strategy was taken forward through a range of topic and service plans produced across the Council and in partnership with local, national and voluntary organisations. Community planning and collaborative working lay at the heart of this strategic direction. Within the community planning framework, four major themes were identified, namely environment, health, social inclusion and the economy. Although implicit in all four themes, education did not feature as a separate theme. Each of the themes gave rise to key priorities. These included: 4 • ensuring effective transport links and access; • promoting healthy lifestyles; • reducing health inequalities; • caring for children, young people and families; • developing community engagement and capacity building; • tackling the causes of exclusion; • learning from the experience of the Social Inclusion Partnership (SIP); • innovation in learning and personal development; • encouraging creative and enterprising people and communities; and • improving connections and communications. These themes were reflected in the Council’s organisational structure. The Council’s services had been completely restructured in 2000 to concentrate resources on services delivered directly to the people of Clackmannanshire. In addition, the Council wished to minimise the number of management posts at the centre, and emphasise key cross-cutting themes such as social inclusion. Housing and social services were brought together with Education and Community services into a department called Services to People (STP) managed by one director, appointed in November 2001. The Council’s management structure comprises the Chief Executive, two Executive Directors and 14 Heads of Service. The Chief Executive, along with the Director of Services to People, the Director of Developmental and Environmental Services and the Head of Finance form the Council’s Executive Team. In April 2002, STP’s team of six Heads of Service was reduced to five. This reorganisation required a re-allocation of duties and the appointment of new Heads of the various services within STP. The five current Heads of Service are responsible respectively for: Education and Lifelong Learning (ELL); Child Care, Pre-Five and Criminal Justice (CCPF & CJ); Policy, Planning and Special Educational Needs (PPSEN); Adult Care, including the work of Chief Social Work Officer; and Housing, Property and Benefit Advice. Together with the Director, these Heads have overall 5 responsibility for leading and managing the STP. The time allocated to them for leading and managing educational services amounted to the equivalent of 2.3 full-time senior staff. They are supported by a support services manager. Each of the Heads of Service is supported by administrative and professional staff including a small number seconded from schools. Educational provision and performance The Council is responsible for three secondary schools, 19 primary schools, two special schools and two support services for pupils with social and behavioural problems. In addition, specialist provision for pupils with moderate learning difficulties is located within one of the secondary schools. At the time of the inspection, the school population was around 7,500 pupils. All of the secondary schools and 68% of primary schools had School Boards. Provision is made for pre-school children in four nursery schools, ten nursery classes within primary schools, two family centres and a Children’s Centre. A facility is available for pre-school childcare within a day care nursery. In addition, places are commissioned from eight pre-school partnerships with private providers. The Council also has a Service Level Agreement (SLA) with a family centre run by a voluntary society. The Accounts Commission Statutory Performance Indicators (SPIs) for 2000/2001 show that 100% of three- and four-year-old children took up pre-school place compared to national averages of 87% and 96% respectively. The Council faced over-occupancy in one secondary school. The SPIs 2001/2002 indicated that 67% of secondary schools had occupancy rates of between 61% and 80%, compared to the national figure of 33%. One of the secondary schools had an occupancy level of 101% or more. In the primary sector, 74% of schools had 6 occupancy levels between 61% and 100% which was higher than the national figure of 62%. In 2002/2003, running costs were £2,409 for primary schools and £3,573 for secondary schools, compared with national averages of £2,369 and £3,311 respectively. The pupil:teacher ratio was generally in line with national averages in the secondary sector. It was slightly higher than national averages in the primary sector and slightly lower in special schools. The Council’s allocation to the revenue budget for education was £27,621,000 in 2000/2001, £29,486,000 in 2001/2002 and £31,844,000 in 2002/2003. In addition, the Council received direct grants under the Excellence Fund core and special programmes, now the National Priorities Development Fund. In 2001/2002 the additional funding was £2,001,000 and in 2002/2003 it was £1,372,000. The following information draws on key performance information about the schools in the Council provided in Appendix 1. Staying on rate and school leavers’ destinations • The number of pupils staying on after the compulsory school leaving age had remained relatively stable and, between 2000 and 2002, was generally in line with the national average. • Over the same period, the percentage of school leavers entering higher education had been below the national average. The numbers entering full-time further education had risen but was still slightly below the national average. The percentage of pupils entering employment had also risen from 23% in 2000 to 25% in 2002 and was slightly higher than the national average. 7 Attendance and absence • In the period 2000 to 2002, the percentage of total absences in primary and secondary schools was generally in line with the national figure. • The number of exclusions had decreased steadily in the period 1999 to 2002 and was well below the national average. 5-14 performance Over the period 1999 to 2002, from a low starting point, there had been an increase in the percentage of primary pupils attaining or exceeding expected levels of attainment for their stage in reading, writing and mathematics. In reading and writing, the rate of improvement was well above that achieved nationally and by comparator authorities. In mathematics, it was above national and comparator authority averages. Performance in reading and writing was below the average of comparator authorities and the national figure by 2% to 3%. In mathematics, it was between 4% to 5% below comparator authority and national averages. The authority had just exceeded its target set for attainment in reading. The targets set for attainment in writing and mathematics were not met. In secondary schools, attainment levels for S2 pupils indicated some improvement in all three areas. In reading, the rate of increase was below that achieved nationally and by comparator authorities. In writing, it was well below. In mathematics, the rate of increase was in line with comparator authorities and with the national average. Pupils’ overall performance in all three areas was well below the national average. Performance was also below that of comparator authorities by 4% in reading, 8% in writing and 11% in mathematics. The authority had not met its targets for reading, writing and mathematics. 8 SQA examination performance From 1998 to 2002, the percentage of pupils who achieved five or more awards at Level 31 or better, by the end of S4, had decreased. Those who achieved five or more awards at Level 4 had increased between 1998 and 2001 but had fallen again in 2002. Performance at Levels 3 and 4 was consistently below national averages and that of comparator authorities. The percentage of pupils who achieved five or more awards at Level 5 or better was well below national figures and those of comparator authorities. Over the five-year period achievement in SQA performance at S4 had fallen whilst it had risen nationally and in comparator authorities. From 1998 to 2002, the percentage of pupils by the end of S5 who achieved three or more National Qualification (NQ) Awards at Level 6 or better was in line with comparator authorities but below national averages by 5%. Performance had remained static at this level. The percentage of pupils who achieved five or more NQ Awards at Level 6 or better was well below that of both comparator authorities and the national average. There had been an increase in performance between 1998 and 2001, but this had not been sustained in 2002. The percentage of pupils who achieved one or more NQ Awards or better at Level 7 by the end of S6 was below that achieved nationally but above that of comparator authorities. The rate of improvement since 1998 was broadly in line with the national figure. The Council had not met the targets it had set itself for the percentage of pupils gaining Standard Grade Awards at 1-6 in English and mathematics. Targets set for the percentage of pupils gaining five or more awards at Level 3, or better by the end of S4, had not been met by 1 Level 3 = Standard Grade at Foundation Level or Access 3 Level 4 = Standard Grade at General Level or Intermediate 1 at A - C Level 5 = Standard Grade at Credit Level or Intermediate 2 at A - C Level 6 = Higher at A - C Level 7 = Advanced Higher or CSYS at A - C 9 4%. Those for Levels 4 and 5 or better had not been met by 6%. Targets set for the percentage of pupils gaining three or more and five or more awards at Level 6 or better by the end of S5 had not been met. Previous inspection evidence In the period from May 1999 to February 2003, HMIE published reports which gave evaluations against a full set of performance indicators in 11 schools. Reports were published in eight primary schools, five of which had nursery classes, one secondary school and two special schools. In addition, nine partner pre-school establishments were inspected. HMIE also inspected the Primary Schools’ Support Service (PSSS). This service caters for pupils with very challenging behaviour and serves all of Clackmannanshire Council’s primary schools. The overall quality of attainment in English language and mathematics was good and occasionally very good in almost all of the primary schools inspected. Attainment at the early stages was strong. The overall quality of attainment in other curriculum areas was more variable, being good in less than half of schools. In almost all schools, pupils’ skills and proficiency in Information and Communications Technology (ICT) needed to be developed more systematically. There were clear strengths in the primary schools inspected. Almost all had a very good ethos and a high quality of pastoral care. The quality of the teaching process and the quality of pupils’ learning were good and sometimes very good in almost all schools. The quality of the curriculum was good or very good overall in all primary schools and nursery classes. The quality of teachers’ planning was good in almost all schools. The need for further development of planning was usually linked to making better use of assessment information. Staffing levels were consistently very good. Almost all 10 schools had strong leadership. Other strengths included communication with parents, partnership with School Boards, support for learning, management of devolved finances and the contributions of promoted staff and senior teachers. Self-evaluation and development planning were good or very good in almost all schools. In all of the nursery classes inspected, staff interacted effectively to extend children’s learning. The nursery curriculum took full account of the key aspects of children’s learning and development. Almost all of the nine pre-school partner centres visited provided good or very good experiences for children. Strengths included effective teamwork, relationships with children and parents and caring staff who were sensitive to the emotional needs of children. The centres needed to improve aspects of planning and assessment, approaches to monitoring and evaluating the quality of their provision and developing pupils’ learning in the context of play. Both of the authority’s special schools, the PSSS and one of the three secondary schools were inspected between 1999 and 2003. Strengths included ethos and a high quality of pastoral care, communication with parents, Devolved School Management (DSM) and the contributions of promoted staff. The quality of leadership was good or very good in all three schools. Self-evaluation, the quality of pupils’ learning, accommodation, the placement of pupils with Special Educational Needs (SEN) and the structure of the curriculum were good in half of the schools/services inspected. In both of the special schools and the PSSS, there were important weaknesses in arrangements for assessment. There were weaknesses in the overall quality of achievement and attainment across the provision in the special and secondary schools inspected. 11 Evidence from the Department’s pre-inspection reports to HMIE showed that senior managers in educational services had a good overall knowledge of the quality of schools. Increasingly, reports had included more evaluative comment. Educational services were effective in ensuring that the main points for action in HMIE inspection reports were addressed. At the time of the inspection, a team from HMIE was also undertaking a follow-up inspection of community learning in the Alloa area. The report of the initial inspection in 2001 had concluded that Clackmannanshire Council provided a good service in support of community learning. The highly committed staff had undertaken innovative work with the SIP and were developing more flexible service delivery with partners and other agencies. Points for action related to the introduction of a formal system of staff development and review, the implementation of a community learning strategy and development of community learning plans. The follow-up inspection in 2003 found that the service had made very good progress in developing its strategy for improving information to young people, voluntary organisations and community groups. Improvements were noted in implementation of the community learning strategy, auditing needs and planning. However, the service had not yet developed a structured and systematic approach to quality assurance nor implemented procedures for staff development and review. Challenges in the operational context of educational services A number of key factors had particularly significant effects on the operation of Clackmannanshire Council’s educational services at the time of the inspection. • 12 The Director of STP had been in post for only 18 months and all of his Heads of Service had been in post for just under a year. The frequent changes, since 1999, in senior staff and the restructuring of the Council’s services had resulted in a considerable period of disruption to the leadership and management of educational services. Educational establishments had lacked continuity in the forms of support and challenge they received from officers. • As a result of the recent election, there was a change in political leadership of the Council. • The Council had recognised that there were too few members of central staff to manage educational services. It was in the process of enlarging the team. • The poor performance of pupils in SQA examinations over a period of three years was a particular concern. 3. Strategic management of the service Vision, values and aims Overall the impact of the vision, values and aims of educational services was good. The commitment to education was clearly set out in the vision statement, Learning to Succeed in Clackmannanshire. The paper set out in broad terms the Council’s views on how to promote the fundamental objectives of education. At the heart of the vision was a commitment to ‘raising standards of achievement within a context of lifelong learning…which requires effective teaching and tackling barriers to learning’. The paper also gave a clear account of the conditions under which children and young people learn. Emphasis was placed on inclusion, a child-centred approach, partnership and the quality of provision. This vision was shared by the Chief Executive and senior officers in the educational services as well as by headteachers. Educational services had been effective in involving senior staff in schools in developing the vision for education. Almost all headteachers and most 13 School Board chairpersons were confident that a clear overall vision and values had been set for educational services. The Council’s priorities included the promotion of social inclusion and combating educational under-achievement. The priorities set by the Council for education were consistent with the National Priorities in Education for the country as a whole. Senior officers recognised the need to review Learning to Succeed in Clackmannanshire to include a greater emphasis on citizenship and health and to reflect the work that was already being done by the Council. The education authority had focused on initiatives designed to improve learning and teaching and put the learner at the centre. The impact of these goals were now evident in pre-school establishments and primary schools but were yet to be fully realised in secondary schools. The educational services’ aims and targets had been effectively communicated to headteachers and to parents. Senior staff in STP demonstrated good understanding of these aims and advanced them through the work of all of their services. However, not all staff in schools were clear about these aims and targets and the means of ensuring that they were met. The links between the vision and aims for education and those set out in the Community Learning Strategy were clear. There was a commitment to provide more coherent services through integrating the work of various professionals. A useful start had been made to joint working through bringing education, social work, and housing together within the one directorate. Officers were also developing effective links with colleagues in health services and the police. Some work had been done to evaluate progress being made by educational services towards achievement of its aims and goals. For example, a number of initiatives to improve learning had benefited from external evaluation. 14 However, the emerging quality assurance arrangements were not yet enabling senior managers to monitor fully the extent to which educational services were meeting its goals. The Council had established a sound vision for educational services. It was committed to improving education and had allocated resources to initiatives designed to take forward this commitment. This had led to a positive impact on the education of children in pre-school and primary education. The new Senior Management Team (SMT) was now focusing attention on improving secondary schools. Effectiveness of leadership and management Performance in this area was fair overall. The new SMT was committed to improvement and was in the process of getting to grips with weaknesses in education. The Council’s newly elected members, who had just taken up their roles in leading education, had taken prompt action to extend the capacity of educational services to provide support and challenge to schools. However, at the time of the inspection, evidence of the impact of leadership and management was not yet sufficiently widespread in some important key aspects of educational services. The period of disruption in leadership of educational services, coupled with issues of capacity in a small authority, had resulted in important weaknesses in the leadership and management of educational services. Although consistent leadership had been provided for some educational initiatives, there had been significant discontinuities in the leadership and management of policy development, monitoring attainment and the quality assurance support provided for establishments. The Director of Services to People was accessible, approachable and gave a strong lead in improving educational services among his other responsibilities. He had a very good understanding of the local context for 15 education. In the relatively short time that he had been in post, he had established very good working relationships with elected members and centrally-employed staff in his directorate. The Director had made a significant impact on educational services and had established priorities for further service improvement. He had identified the quality assurance system and the level of challenge to schools as priorities for more rigorous and consistent treatment. He was contributing more widely to improvement within the Council, notably its financial management of services and developing its policy on risk management. All of the Heads of educational services were open and responsive. They were supportive to schools and centres and responded quickly to requests from establishments. Headteachers had appreciated their support role but it had not been sufficiently balanced with the need to challenge schools. Although this was now being addressed, the effectiveness of the new approach was not yet in evidence. The Head of ELL had a very demanding remit being responsible for the operational management of the service as well as quality assurance and quality development. He was committed to supporting innovative approaches to improving the quality of pupils’ learning and to empowering centrally-employed staff and headteachers. His recent achievement in reaching agreement on the structure of promoted posts in secondary schools was linked to plans to improve secondary education. The Heads of the other two educational services held posts which were designed to promote more joint delivery of services. There were early signs that this was beginning to impact on schools, particularly in the areas of early education, health education, and support for looked after children and pupils with SEN including those with social, emotional and behavioural difficulties. 16 All senior managers had wide remits and were working to ensure that they were an effective team. They demonstrated a high level of commitment to service improvement. Good direction and a clear focus had been provided in pre-school education and in a number of areas of primary education, particularly in literacy and language development, and this had impacted on pupils’ attainment. A review of services to support pupils with SEN was being completed and the recommendations now needed to be implemented. The work of the Director, the Head of ELL and the other Heads of educational services was now being formally reviewed in line with a system that had recently been introduced and adopted across the Council. Heads of educational services had clear action plans and these were linked to the strategic priorities for STP. The Council needed to ensure that the Director and Heads of educational services had adequate time for their own professional development. The SMT had begun to address some of the weaknesses in strategic planning and quality assurance. However, this was still at the early stages and, as yet, had not had sufficient impact on the work of schools. Policy Development The overall quality of policy development was fair. The authority had a number of useful documents but these needed to be drawn into a coherent framework to reflect the considerable range of work covered by educational services. Senior managers were developing new and revised policies in a number of key areas in response to national initiatives and local needs. They needed to give greater priority to developing policies on learning and teaching and on aspects of the curriculum in both primary and secondary schools. 17 Learning to Succeed in Clackmannanshire was used to shape the development of policies. Most headteachers (78%) reported in the survey that the range of policies was appropriate to the needs of their establishment and the majority (72%) said that policies were backed up by clear procedures for putting them into action. All schools and centres had copies of an operations manual which contained a good range of circulars and guidelines. A number of policies and priorities were contained within the Annual Statement of Improvement Objectives and in performance plans. The Children’s Services Plan was well set out with specific objectives and targets which had resulted in improvements within pre-school education. In some policy areas, the authority had provided good quality advice which had impacted positively on the work of schools. In particular, the guidance on ‘Early Intervention’, most notably the work on ‘synthetic phonics’, had made a strong impact in primary schools and had gained national recognition. Improving Primary Mathematics (IPM) was contributing to improvements in attainment in mathematics. A more recent development, Philosophy for Children, was beginning to be implemented effectively in schools. Headteachers across all sectors and guidance staff in secondary schools were appreciative of the clear guidelines on personal safety, drug education and sexual health education. Clear guidelines and procedures were in place for child protection and looked after and accommodated children. Most recently, the authority had been producing several new policies and guidelines on anti-bullying, risk management and ICT. Extensive revisions to the policy on DSM were due to be implemented shortly. The scheme for Professional Review and Development was also being revised and updated. Educational services had been slow to develop comprehensive advice on quality assurance. A majority 18 of headteachers (69%) responding to the survey agreed that they were clear about the policy and procedures for quality development. The final draft of a quality assurance policy had been circulated to schools and establishments during the inspection. The policy emphasised educational services’ commitment to school self-evaluation and support to schools. However, the quality assurance role of advisers required to be clarified and strengthened. The Department had undertaken a comprehensive review of provision for SEN. There was evidence that the ‘staged intervention’ model was beginning to operate well in schools and provide senior managers with an effective means of evaluating levels of support required for individual pupils with SEN. The approach to staged intervention was not yet being used consistently for pupils with social, emotional and behavioural difficulties in the three secondary schools. Senior staff were clear that an overarching policy statement on inclusion would be a key outcome of the review of SEN. A Council-wide working group had met to look at the implications of the Special Educational Needs and Disability Act 2001 and The Education (Disability Strategies and Pupils’ Records) (Scotland) Act 2002 and had produced a draft Accessibility Strategy. Educational services had a policy of involving centre and school staff in working groups to review and develop guidelines and policies. A number of staff were involved over time in such groups to develop policies such as Early Intervention, IPM and the review of SEN. However, there was no overarching policy on learning and teaching or assessment and no clear policy on improving attainment and achievement. A number of headteachers reported that they had learned from being involved in working groups, but they had found the approach was demanding of their time. Senior managers should consider, in some instances, a more streamlined approach to policy development. 19 As yet, educational services did not have systematic approaches to monitoring the implementation of policies by schools. Within the primary curriculum, there had been little co-ordinated support or strategic policy development in areas such as expressive arts, religious and moral education and environmental studies. While there was evidence of some innovative work within clusters and in primary-secondary transition, there was no clear policy framework to direct the work of clusters. Curriculum development in the secondary sector was not well developed. Some headteachers were uncertain about the status of documents and the range of policies which were current. Educational services had appropriate policies to guide and support heads of establishments in ensuring the safety and well-being of learners and those teaching them. Those initiatives which had impacted most on the quality of pupils’ learning experiences were guided by clear policies. Policies and guidance on aspects of quality assurance were being developed but were not yet established. There were some very significant gaps in policies and guidance particularly in relation to quality assurance, learning and teaching and aspects of the curriculum. 4. Consultation and communication The quality of consultation was very good. The Chief Executive, the Director and Heads of Service had identified a wide range of appropriate stakeholders and had established effective mechanisms to seek the views of different groups and respond to them. Partner services and agencies met with education services in a range of forums and were consulted about key strategies. Effective mechanisms were in place for consulting with School Boards and very good initiatives had been 20 introduced to gather the views of parents, pupils and staff on key priorities. The composition of the Leisure and Learning Committee was designed to promote consultation. In addition to elected members, its membership included representatives of parents, schools, the churches and the teachers’ associations. Three senior pupils also served and, although they were not able to vote, they were able to give their views. Members of these groups contributed by representing the views of those they represented and, in turn, reported back on the work of the Committee. Most headteachers (85%) reported that they were consulted effectively by senior managers and that there was a willingness to listen to and respond to views. Most respondents (86%) also reported that establishments were appropriately consulted on the direction and priorities of the Service Plan. School Board chairpersons reported that they were kept informed about policy development and were consulted at regular meetings. Notable features of the authority’s approaches to consultation included the following. • Heads of establishments felt that they were involved appropriately in the decision-making process. Regular meetings with the Director and Heads of educational services were valued. • Regular meetings between School Board representatives, the Director and Heads of Service provided a forum where the views of parents were actively sought. • The Council had set up two useful civic commissions to consult the people of Clackmannanshire on the National Priorities in Education and the National Debate on education. 21 • The Council had a firm commitment to engage young people in the decision-making process. Almost all primary and secondary schools had pupil councils. • Educational services had established good arrangements for consulting with pre-school partner centres and pre-school playgroups, particularly through the Child Care Partnership arrangements. • In collaboration with Capability Scotland, a Parent and Children’s Services Network had been successfully established to increase opportunities for parents of children with special needs to be consulted. • A number of planning and working groups enabled staff representatives to be consulted. • Extensive consultation had taken place with a range of stakeholders in relation to health education and drug education. Communication was good overall. The Director and his staff had restructured and formalised the network of meetings within the Directorate and with key stakeholders. The minutes of these meetings and good quality papers, which provided clear accounts of education issues, were shared widely. Headteachers were well informed about educational services’ priorities and national developments. However, headteachers needed to do more to ensure that key policies and developments were effectively disseminated to teaching and ancillary staff in their schools, particularly in secondary schools. Almost all School Board chairpersons who responded to the pre-inspection survey felt that the authority was good at letting them know about its policies and plans for education. They were aware of how to channel views, enquiries and complaints. The majority agreed that they could access good information about the quality of education across the Council as a whole. 22 Educational services had been slow to develop effective systems for communicating its policies on quality improvement in schools. The Annual Statement of Improvement Objectives and a paper on reviewing progress were made public on the Council’s website. However, in the pre-inspection survey, only a majority (63%) of headteachers reported that the education department was effective in disseminating good practice about how to improve standards and quality in education. The authority planned to produce a Standards and Quality Report on school education for stakeholders. Notable features of communication included the following. • The LLC ensured that ‘good news’ items and achievements of individual establishments were highlighted and given public recognition. • The authority’s vision was reinforced in school brochures and a range of other publications. • Visits to schools by the Director and senior staff provided an opportunity for dialogue and enhanced knowledge of schools. • Representatives of teachers’ associations, and members of the formal Local Negotiating Committee for Teachers and the informal Joint Consultative Council reported on effective communication with the Director and Head of ELL. At the time of the inspection, they had reached agreement on the structure of promoted posts in schools. • STP had established a good system to record and respond to complaints and enquiries. The Council’s commitment to consultation and recent improvements in channels of communication assisted the drive towards providing more integrated services to 23 children, young people and their families. As a result of effective consultation and communication, there was a shared understanding across the Council of successes in education and some of the areas where improvements were urgently required. More use should be made of the consultation and communication systems to promote the quality improvement agenda and gain the support of parents and the wider community in raising the pupils’ attainment. Headteachers, as senior officers of the Council should ensure that they keep all members of their staff, parents and pupils informed about educational services’ policies and priorities for development. 5. Operational management Service planning The quality of service planning was good overall. The Services to People Plan 2003/2004 provided an effective overview of the work of all its services including pre-school and school education and child care. This plan, reflecting the Council’s vision, values and aims, placed particular emphasis on its and the government’s priority of promoting social inclusion. It created a framework for more integrated working among departments and with external agencies through its links with the Clackmannanshire Local Health Plan and the Forth Valley Health Plan. The impact of more joined up approaches to planning were evident in some valuable initiatives including those related to drug education and sexual health and in the New Community Schools (NCS) projects. The Annual Statement of Improvement Objectives 2002/2003 to 2004/2005, known as LASIO, and the Children’s Services Plan combined to give direction to the Council’s education functions and to exercising its responsibilities in relation to the care and welfare of children and young people. Each plan demonstrated the 24 Council’s commitment to addressing the National Priorities in Education and responding constructively to recent relevant legislation and major reports. The well-developed Children’s Services Plan was soundly based on evaluations of previous plans and consultation with parents and staff and, where appropriate, with children and young people. It had specific targets, timescales and costs relating to improving provision for pre-school children and their families, for children looked after and accommodated by the Council and for pupils from gypsy/traveller families. All headteachers responding to the pre-inspection survey agreed that the Service Plan was effective in making clear the Council’s aims and priorities for education. The plan emphasised the importance of raising pupils’ attainment, particularly at the secondary stage, but did not give sufficient attention to planning improvements in quality assurance by schools and centrally-employed staff. Some targets lacked precision or were stated in unduly complex language which made them difficult to understand. Each of the centrally-deployed teams had its own action plan to implement the parts of LASIO and the Children’s Services Plan for which it was responsible. Some effective teamwork resulted, particularly in the provision for looked after and accommodated pupils and the work of educational psychologists. The Children’s Services Plan and the plan for the Educational Psychology Service (EPS) were soundly based on systematic self-evaluation, including a well-conducted Best Value review (BVr) of the psychological service. A recently created policy planning team was reviewing the various approaches to planning within STP to streamline the planning process. The Council had very good approaches to planning innovative projects to improve education and child care. Project plans included clear specifications of aims, expected outcomes, and strategies for implementing, 25 monitoring and evaluation. As a result, officers were able to evaluate the effectiveness of the projects or take action where weaknesses were identified. The effective evaluation of the first New Community School (NCS) project had ensured that the best features, such as personal learning plans, were taken forward into the second project and informed the roll out of the NCS initiative. The Director monitored the effectiveness of the planning process through his regular Heads of Service meetings. He provided twice-yearly reports to the Policy and Audit Committee on progress with the STP Plan. There was no evidence that elected members scrutinised these reports rigorously. The Director and Heads of Service had subjected their previous plan to a Quality Management in Education (QMIE)2 evaluation. Overall, performance management and reporting on progress of the service and associated plans were not yet sufficiently well integrated into the planning process and needed to be more streamlined. Establishments included the priorities from relevant plans in their own development plans and reported these through standards and quality reports. All establishments had produced such reports and some were of very high quality. However, schools had not had consistent feedback from central staff on the quality of their plans and reports. Heads of pre-school centres and partner nurseries had received valuable assistance from officers to improve their planning and reporting procedures. The Service Level Agreements and monitoring arrangements with the National Children’s Homes project in the Tullibody Family Centre and with Capability Scotland for a parents’ network provided some very effective means of ensuring that children and their parents were receiving high quality services. 2 26 Quality Management in Education (HM Inspectors of Schools, 2000) is a framework of self-evaluation for Local Authority Education Departments. Service planning had a number of strengths and had resulted in clear improvements in the quality of provision particularly for pre-school children and their families, aspects of primary education and for vulnerable pupils. While schools were largely effective in planning and implementing developments and reporting on them in producing standards and quality reports, they now required more systematic feedback and challenge from centrally-employed staff. Deployment and effectiveness of centrally-employed staff Performance in this aspect was fair. Centrally-employed staff, including professional and support staff, were highly committed to providing good quality support to establishments, to families and to children and young people. Administrative staff took a deep interest in establishments and endeavoured to respond quickly to requests for information, human resource support and to requests for emergency repairs. However, despite the intensive efforts of centrally-employed staff there were significant weaknesses in the extent to which they were able to fulfil remits for quality assurance. All heads of establishments responding to the pre-inspection survey agreed that centrally-employed staff were prompt and helpful in responding to contacts. Almost all felt confident that central staff would provide support if required. Nevertheless, there were a number of difficulties which limited their effectiveness and impact. Some of these difficulties related to the disruptions caused by the reorganisation of services and were being overcome as officers settled into their jobs and establishments realised the benefits of being part of a wider service. Other difficulties related to staff having insufficient time to undertake systematically their quality assurance function. Continuing uncertainty surrounded the Educational Development Service (EDS), given that two members of the team were temporary appointments. 27 The Director had also identified the need for a senior adviser. It was encouraging that the new administration had quickly taken steps to approve the permanent employment of a senior adviser for quality assurance, an adviser and staff development co-ordinator to take forward the quality improvement and assurance agenda. These appointments should allow senior managers to address the important weaknesses in the deployment of EDS staff. Three Heads of Service were each responsible for quality development teams. Two officers worked with the Head of the Child Care, Pre-Five and Criminal Justice Service to take forward pre-school provision. This team had given priority to developing quality in provision across all providers, particularly through an extensive training programme. As part of the drive towards quality improvement, the team had focused on helping centres to evaluate their own work. The team recognised the need to share good practice more widely and to give greater priority to monitoring practice in establishments. Led by the Head of ELL, EDS had been reorganised in August 2002. It comprised three full-time advisers, a staff development co-ordinator, an ICT development co-ordinator and five seconded teachers. The remit of the EDS had been developed in line with the authority’s priority of raising attainment, developing pupils’ core skills and improving quality assurance. Each of the advisers had responsibility for supporting developments in a cluster of schools. A seconded adviser had a particular remit to assist secondary schools to improve their analysis of SQA results and action planning directed at improving pupils’ performance. The staff development co-ordinator had assisted the Head of ELL to revise and improve the authority’s programme of staff development and review which was not being implemented consistently. Other development officers focused on approaches to improving the teaching of science and 28 music and taking forward provision for Gaelic-medium education. The hard working EDS team had gained the respect of staff in schools who commented positively on many aspects of their contribution, notably in Early Intervention, the development of thinking skills and improved opportunities for staff development. However, while their role in providing support was well-developed, their roles in monitoring and evaluating the work of schools were not. The new policy on quality assurance did not specify their role in challenging schools, for example, on the quality of their development plans or their standards and quality reports. The two advisers in SEN had dual roles, being heads of special schools and of support services. Together with the Principal Educational Psychologist they had provided good assistance to the Head of Policy, Planning and Special Educational Needs in the major review of SEN. They also provided advice and support to schools on the education of pupils with SEN, including those with social, emotional and behavioural difficulties, gypsy/traveller children and English as an additional language. They too had not been able to give sufficient priority to monitoring the quality of practice in schools because their remits were far too extensive. The Psychological Service played an important role in the authority in providing a range of important services to schools, pupils and their families. The service assisted in developing provision for pupils with SEN and quality assuring some major initiatives. Recent improvements in the deployment of centrally-employed staff were impacting positively on pre-schools centres and schools in a range of ways, particularly in terms of staff development and support for curricular initiatives. However, previous weaknesses in remits, deployment and quality assurance arrangements 29 limited the impact of centrally-employed staff on the quality of service provided in schools and establishments. Educational services should ensure that staff responsible for quality assurance have clear remits and time to undertake these key duties. 6. Resource and financial management Resource management The management of resources was good overall. The Director had given high priority to improving resource and financial management. The Council had supported education well through relatively generous levels of general revenue funding and specific grants, including the National Priorities Action Fund (NPAF). However, the authority, being one of the smallest in Scotland, did not benefit from the economies of scale available to larger authorities. In the past when cuts in revenue funding were required, educational services were protected. The Council had addressed a shortfall in its budget in 2003/2004 by spreading cuts across all services. The Council had anticipated the need to make saving in 2004/2005 and 2005/2006 but, at the time of the inspection, had yet to determine how the savings would be made. Until recently, the Council had based its budget on previous years. In developing the budget for 2003/2004, some work had been completed to move towards a form of Service Plan budgeting, taking account of factors such as price increases, demographic changes, and financial effects of policy decisions. Officers recognised that further improvements were required in this process and that greater priority needed to be given to this work. The Council had taken a number of positive steps in relation to the management of its educational buildings. As part of its development of an Asset Management Plan, 30 it had commissioned an assessment of the Council’s property portfolio and this had been completed in May 2003. This assessment showed that all three secondary schools were in need of major repair immediately. Only three of the primary schools were identified as in need of immediate major repairs. The Council was addressing the problems of its secondary schools through the Public Private Partnership (PPP) initiative. It had recently been successful in its bid to the Scottish Executive for funding of around £48 million through this initiative. The timetable indicated that a preferred bidder would be selected in January 2005, and that work on the secondary schools would commence shortly thereafter. The project was designed to transform the secondary school estate within Clackmannanshire by rebuilding one school on a new site, and refurbishing the remaining two. The Council had taken active steps to improve occupancy levels in establishments. The review of nursery and primary school buildings had included consideration of how to improve occupancy levels. Twenty-five percent of the primary schools had occupancy levels of 60% or less, a relatively good position in comparison to national averages but one which still required attention. The Council had already been proactive in managing surplus capacity and the quality of school buildings by a range of measures, including closing one school, relocating another into more appropriate accommodation and relocating two nursery schools within primary school buildings. An under-used Children’s Centre was being closed. The Council’s in-house contractor completed property repairs and maintenance across the authority. Senior staff had mixed views on the quality of service offered. They thought that the service was effective in responding quickly to emergency repairs. However, headteachers reported dissatisfaction with aspects of this service 31 particularly in relation to value for money. The Heads of educational services needed to take further steps to discuss these concerns with headteachers. The Director had provided guidance to secondary schools on ways of making savings and improving cleaning services, based on a comparative study of similar schools outwith the authority. Educational services had met National Grid for Learning targets for computer:pupil ratios in primary and secondary schools. However, delays in connecting all schools to the Internet and in linking them by e-mail had held back full use of ICT by schools, particularly in the Hillfoots area. HMIE inspection reports indicated that use of ICT in schools was weak. The Director had set up a dedicated ICT team to address these weaknesses and create a framework for the improved use of ICT in schools. Senior managers made variable use of ICT to improve the management of their schools. They all made good use of ICT to monitor budgets and the software was being upgraded to provide educational services and schools with fuller information to assist in planning and monitoring the use of resources. Educational services had identified appropriate software to track pupils’ progress and attainment but needed to provide more support and training in its use. More effective management information systems were required to assist centrally-employed staff and schools in taking forward the improvement agenda. In line with Council policy, educational services had undertaken a programme of Best Value reviews. The initial reviews of primary and secondary education, although following Corporate guidance, had not been sufficiently sharply focused nor had they been followed-up effectively. A thorough review of the Psychological Service had successfully shaped the development of that service. A current review of 32 provision for pupils with SEN was helping the authority to find effective ways of promoting inclusion as well as reconfiguring services to make them more effective and efficient. In line with the new statutory requirement, the Council was currently reviewing its overall approach to Best Value. Educational services had well-controlled methods for the allocation of the NPAF to schools and support services. There were good examples of this funding being linked to resources from other services and agencies to provide an improved overall service for children and young people. In some instances, more would be gained by allocating resources, such as those for science, to clusters of schools rather than disbursing small amounts to individual establishments. Schools and pre-school centres were well-staffed. The arrangements for providing auxiliaries and visiting teachers were well founded on the levels of needs of the individual pupils as assessed by schools through the ‘staged intervention’ process. Educational services was addressing concerns of primary schools about the levels of support they received from learning support teachers. Secondary schools reported significant difficulties in obtaining supply cover for absent colleagues. Probationer teachers had been effectively deployed. The Council’s personnel services supported staff well. Other features of effective use of resources included: • linking up with other authorities to share resources, notably in specialist schools and in supporting the Scottish Qualification for Headship (SQH); • enhancing support for pupils with particular needs within their community rather than in residential care in other areas; and 33 • the way in which the Psychological Service extended its support for pupils by ‘selling’ services to other projects and agencies. Overall, educational services were using resources well to improve and extend provision for pupils and their families. The Director was taking a strong lead in addressing weaknesses in resource management but needed to ensure that important developments, for example in the use of ICT, and the provision of more effective management information systems were taken forward with all speed. Financial management Performance in this area was fair. The Council was in the process of updating and improving its approaches to financial management but it had not yet addressed all of the weaknesses. It had a clear set of financial procedures, including the corporate financial regulations, a revised and improved version of which was issued to educational services and schools during the inspection. A three-year approach to budget planning was not yet in place with the result that educational services were not in a position to cost fully their service plans. Effective systems were in place for monitoring budgets. Monitoring reports were submitted to each meeting of the Council and to the Audit and Resources Committee. The Chief Executive had well-developed arrangements for monitoring budgets through the weekly meeting of his Executive Group. The Chief Executive required all of the Council’s budget holders to endorse the information provided in the monitoring reports to Council. The Director of Services to People, in turn, had a good system for monitoring the budget through his fortnightly meeting with his Heads of Service, supplemented by specific meetings for planning and evaluating the budgetary processes. He was working with Heads of Service to address weaknesses in the costing of service plans over 34 one to three years. They had access to budgetary information on each school. Corporate Finance and STP were developing effective working relationships through regular formal and informal meetings, but these links were not yet formally based on an SLA. Educational services had a dedicated team to support its financial management, including Finance and Administration Officers (FAOs). At the end of each accounting period Corporate Finance provided educational services with financial reports which were in turn reconciled with information held on schools. The reports provided only basic information and required further work to extract more detailed information. Further improvements to the system were required to enable staff to work more efficiently. Over 80% of the education budget was devolved to schools through the scheme of Devolved School Management (DSM). The scheme was effective and generally well regarded by headteachers. Educational services had undertaken a major review of the DSM policy in accordance with the requirements of the Scottish Executive’s 2001 review of DSM. The revised system would give headteachers further support to be responsive to the particular needs of their schools. Implementation of the new scheme had, however, been delayed to incorporate the outcomes of negotiations on staffing in relation to A Teaching Profession for the 21st Century. The FAOs provided very good support to headteachers and to their members of staff involved in financial management. Only some schools had on-line access to the central budget to monitor their spending directly. This system was to be extended to all schools which were currently using simple spreadsheets to monitor their spending. Headteachers and senior managers in schools varied in their understanding of the basis of their budgets. Some had concerns about their allocation of resourcing 35 for materials. Many were confused about an arrangement whereby previous budget cuts continued to be disclosed as an adjustment to the total delegated budget. They and some centrally-employed staff required further training to help them understand more fully the budget processes and how to manage them most effectively for the benefit of pupils. The Council was in the process of improving its procedures for financial management but important weaknesses remained. There was insufficient information to support planning budgets over three years. ICT systems were not yet fully developed to provide ready access to financial information by officers and schools. The Director of STP had well-developed systems for monitoring spending anticipating where action was required to safeguard services. However, he and his team were not yet in a position to develop a fully costed Service Plan. The new DSM scheme would give further encouragement to headteachers to manage their finances more flexibly. Meantime many required further support to understand the budgeting process and to monitor their budgets more effectively to benefit their schools and their pupils. 7. Performance monitoring and continuous improvement Measuring, monitoring and evaluating performance Performance in this area was fair. The education authority used a broad range of strategies for monitoring and evaluating the quality of its services. The most effective approaches had resulted in improvements in the performance and achievement of children and young people and in the quality of service offered to them and their families. Overall, however, the approaches to measuring, monitoring and evaluating performance 36 across all establishments and services were not yet sufficiently comprehensive and rigorous. There were a number of important weaknesses. In particular these included the overall quality and consistency of feedback and challenge to schools on attainment and development planning. The scheme for staff development and review of headteachers and their staff was not applied consistently. In the pre-inspection survey, less than half of heads of establishments agreed that their development plans were reviewed annually. Also less than half of the heads reported that the authority had an accurate knowledge of their performance through the staff development and review scheme. The Director had identified the need to improve monitoring and evaluation of establishments’ performance as a priority in his strengthening of the quality assurance framework. The appointment of a senior adviser should enable him to address the important weaknesses in this aspect of educational services. Educational services were effective in planning and evaluating major development projects designed to benefit all pupils at particular stages in schools. Projects relating to the Early Intervention strategy, Improving Primary Mathematics, Philosophy for Children and NCS had all been carefully monitored and evaluated by officers, external evaluators or members of the psychological service. Advisers and support teachers were able to demonstrate improvements for pupils in the effectiveness of pupil councils and a specific way of teaching pupils with dyslexia. Project specifications and SLAs were effectively designed. A cornerstone of educational services’ quality assurance framework was the expectation that headteachers and other heads, as senior officers of the Council, should take responsibility for evaluating the work of their establishments or services. Most heads reported in the pre-inspection survey that the Council encouraged their 37 establishments to develop a systematic approach to monitoring and evaluating their range of work. One of the steps taken to assist heads to develop their competence in self-evaluation was an extensive programme in leadership run by external consultants. The authority had also helped heads to use the quality indicators in the national documents, The Child at the Centre3 for pre-school provision and How good is our school?4 to evaluate their establishments. The Psychological Service used quality indicators to evaluate its work. All schools and centres reported on their self-evaluation in annual standards and quality reports. While the authority provided support to establishments and schools to develop their quality assurance systems, officers did not provide sufficiently consistent challenge to the quality of these. Headteachers and other staff in establishments indicated that they would welcome more external moderation of their practice. The Director and Head of ELL had just launched new policies to strengthen the authority’s quality assurance framework. The approach reinforced the emphasis on self-evaluation and included a cycle of quality assurance visits to establishments by advisers. However, their remit in providing feedback and challenge was not stated clearly enough. The new policy and guidelines for staff development and review, due to be implemented in August 2003, incorporated procedures to provide feedback on performance using sets of standards as well as promoting continuous professional development. Senior officers collected and collated a range of data to measure and monitor the performance of establishments and services. They had started making use of benchmark information provided on the National Priorities and HMIE websites to assist in evaluating the performance of 3 4 38 The Child at the Centre – Self-evaluation in the Early Years (SEED, 2000). How good is our school? – Self-evaluation using performance indicators (Audit Unit – HM Inspectors of Schools, SOEID, 1996, revised edition, HM Inspectorate of Education, 2002). Clackmannanshire Council with other authorities. Senior officers and advisers had used 5-14 data along with that derived from the major projects to monitor the overall effectiveness of primary schools. They had successfully taken action to support and improve primary schools with demonstrable weaknesses. However, officers did not have a comprehensive set of 5-14 data to enable them to track attainment levels across classes from P1 to S2 and to identify quickly where intervention was necessary. Also, officers and headteachers in secondary schools had been slow to take action to prevent a three-year trend in poor performance on SQA results. One of the early actions of the Director and Head of ELL was to take the lead in helping secondary schools to evaluate SQA data and to set headteachers clear targets for improvement. The authority had made very effective use of national performance indicators and related data to monitor and improve upon exclusion rates, the performance of looked after and accommodated children and aspects of provision for pupils with SEN. The SMT had worked together to evaluate their own effectiveness. Their approaches to self-evaluation had informed them about the areas for development for education and about improving the quality of the SMT. The Director and Heads of service were each participating in the Council’s new scheme of staff development and review. Educational services had some effective ways of measuring, monitoring and evaluating performance which had assisted schools to be self-evaluative and had ensured that major development projects delivered positive gains for pupils. Led by the Director, educational services had begun to take steps to address significant weaknesses in their monitoring and evaluation of the performance of schools. However, these initiatives were not fully in place and were yet to have sufficient or consistent impact. 39 Continuous improvement in performance Performance in this area was fair overall. The commitment to quality improvement was clearly stated in Learning to Succeed in Clackmannanshire, which underpinned most aspects of educational services. Most heads of establishments in the pre-inspection survey agreed that the authority was committed to quality improvement and had a good range of initiatives and actions to support priorities in quality development. The authority was effective in promoting most aspects of the inclusion agenda. Pre-school and primary education and the wide range of services to support vulnerable children and youth had all improved as a result of major initiatives, some of which were models of good practice. However, the Council had not taken sufficient effective action to secure improvements in pupils’ performance in SQA examinations and thus ensure that they were equipped to realise their potential and were not disadvantaged in adult life. Also, more action was required to raise further standards of literacy and numeracy, particularly in S1 and S2. Support for pre-school education Educational services provided a very good service for pre-school children and their families. Further improvements were planned in partnership with the Forth Valley Health Board and voluntary and private agencies. All three- and four-year-old children whose parents wanted them to attend a nursery had places. In addition, educational services supported pre-school playgroups, including one which was Gaelic-medium. Services for pre-school children and their families were becoming much better integrated and more comprehensive. Projects, such as Bright Start and Sure Start, promoted the development of very young children through improving parenting skills. Health initiatives such as the Tullibody Healthy Living Initiative were helping parents 40 to acquire the knowledge and skills to improve their own and their children’s physical and mental health. Senior officers had restructured the Child Care Partnership to make it more effective. Chaired by the Pre-School Playgroup Co-ordinator, membership included representatives of all relevant establishments and agencies and parents. It was contributing to continuous improvement in a number of ways, particularly in giving feedback on quality of provision and advice on developments. Members contributed to staff development to assist centres to provide better quality provision. The Head of Child Care, Pre-Five and Criminal Justice, a Pre-Five Manager and Childcare Development Officer (PFDO) had taken important steps to improve services. To ensure a consistent approach by all pre-five services, they had issued a draft set of policies and procedures. The PFDO had given priority to helping partner nurseries, playgroups and family centres undertake self-assessment and prepare development plans and standards and quality reports identifying areas of strength and what they needed to do to benefit children. Psychological services played an important role in supporting and improving pre-school provision. Specialist educational psychologists, a pre-five teacher and three nursery nurses linked with health visitors to identify and support children and families in need. A Community Early Assessment Team brought together all relevant professionals to work with parents in determining action plans for their children. A commendable new initiative of holding ‘drop-in’ clinics in three family centres was ensuring that parents could have easy access to educational psychologists to assist them in supporting their children’s development. The Psychological Service played a key role in the early identification of children with learning difficulties and in ensuring that they made a smooth transition to school. 41 Support for primary schools and 5-14 The authority had given high priority to major projects to promote English language, mathematics, modern languages and thinking skills in its primary schools. There was evidence of impact in improved standards of attainment for pupils. Also, staff in schools, elected members and School Board chairpersons were very positive about the initiatives and praised the support for them provided by centrally-deployed staff. Early Intervention in the teaching of reading was underpinned by specific advice on a system, known as synthetic phonics, as well as on motivating pupils to enjoy books and reading. Systematic evaluations of the progress of pupils from P1 to P5 had shown significant improvement in their capacity to read words. An evaluation of the project in 2003 showed that, by P5, girls were on average 18 months ahead of their chronological age and boys 25 months ahead. The approach had also proved successful with pupils with learning difficulties. As a result of an analysis of the issues relating to continuous improvement in reading in P5 to P7, the authority had introduced a programme Philosophy for Children. Early results indicated that pupils were improving their comprehension and discussion skills. The authority had also introduced IPM, which provided detailed guidance for teachers on approaches to learning and teaching. Standards of attainment in English language and mathematics were judged to be good in all primary schools inspected and strong at the early stages. While standards of attainment in reading, writing and mathematics in primary schools were below those of comparator authorities, the rate of improvement had been greater. There were, therefore, clear indications that the initiatives taken by the authority were achieving success in securing improvement. Levels of attainment in 42 reading, writing and mathematics in secondary schools had made modest gains but still remained below or well below those of comparator authorities and national standards. Better progress had been made in improving attainment in reading but there were significant weaknesses in writing and weaknesses remained in mathematics. None of the authority’s targets for reading, writing and mathematics had been achieved. The authority required to take urgent action to improve attainment in S1 and S2, particularly in writing. Advisers had supported primary schools well to improve personal and social education, in addition to English language and mathematics. Schools required a stronger steer on other areas of the curriculum which had been identified in HMIE reports as having weaknesses. Support for secondary schools The challenge of improving achievement in SQA examinations in secondary schools had been senior managers’ highest priority since 2002. In addition to the measures they had taken in setting targets for improvement in secondary schools and improving management, the Director and Head of ELL had appointed an adviser to work with secondary schools. His specific remit was to assist staff in more rigorous analysis of SQA results and to provide curriculum support. Although these steps had clear potential, it was as yet too early to see any impact on pupils’ attainment. However, headteachers reported that they were now clearer about the authority’s expectations. Much, however, remained to be done. Senior managers in secondary schools needed to be more proactive in their roles as senior managers of the authority in ensuring that their staff understood and acted upon the education authority’s policies. Schools had been supported in the introduction of new courses leading to National Qualifications. Working 43 groups were continuing to develop courses at Access levels. To improve support to subject departments, the adviser had set up groups of principal teachers/subject leaders. These groups had a clear remit to identify priority areas for development, share good practice and, with the support of the adviser, find ways of accessing necessary guidance and advice. Some principal teachers reported on the benefits of their groups in sharing good practice. Others were of the view that they needed more support on the curriculum and assessment. The three secondary schools had taken action to adjust the curriculum to meet the needs of pupils who were not motivated by following an eight Standard Grade course in S3 and S4. Working with Clackmannan College of Further Education, the schools had devised relevant courses. These included continuing study of core subjects, vocational training, work experience and outdoor education. The secondary adviser was working with the schools and colleges to monitor and the effectiveness of the scheme. Early indications were encouraging with improved attendance and motivation to learn on the part of pupils. All secondary schools had programmes of careers education delivered through personal and social education programmes. Pupils in S3 to S6 could, as part of their curriculum, follow vocational courses in Clackmannan College of Further Education arranged and monitored by senior staff in schools. Arrangements had been concluded to ensure that pupils’ achievement of SQA awards were recognised in their school’s attainment data. The authority had set targets for improvements in pupils’ performance in SQA examinations. Over the period 1998 to 2002, the percentage of pupils gaining five or more awards at Level 5 or better by the end of S4 had declined and was well below that of comparator authorities. The percentage gaining five or more awards at Level 4 or 44 better had remained relatively static but declined in 2002. The numbers gaining five or more awards at Level 3 had also declined over the period and was, in 2002, below starting levels. The authority had achieved none of the targets it had set including reduced targets for 2002. The percentage of pupils gaining three or more awards at Level 6 or better between 1998 and 2001 had remained static and fallen in 2002. The percentage achieving five or more awards at Level 6 had improved between 1998 and 2001, but had fallen again in 2002. Performance was below that of comparator authorities and national figures. The percentage of pupils gaining one or more awards at Level 7 had increased by three percentage points between 1998 and 2001. It had fallen slightly in 2002 but remained above its starting point. Overall, there were serious weaknesses in SQA examinations performance across the authority. Educational services needed to ensure that parents were fully informed and their co-operation enlisted in improving their children’s performance. Support for pupils The positive impact of the Council’s commitment to social inclusion was evident in the many strong features of STP’s support for pupils. Pupils’ involvement in education was promoted in many ways. In addition to senior pupils’ involvement in the Learning and Leisure Committee, some pupils were also active in taking forward the development of a Youth Forum. Almost all schools had school councils and a recent survey demonstrated that they were being effective. The NCS initiative had successfully developed an approach to involving each pupil in setting targets for themselves in personal learning plans. This approach was being extended to all primary schools. Secondary schools were attempting to raise pupils’ expectations of their academic achievement by means of cognitive ability tests (CATS) but had, as yet, no evidence of effectiveness. 45 STP had achieved considerable success in meeting the needs of vulnerable children and young people. The schemes to improve school attendance and reduce exclusion were proving effective. Attendance rates had improved and were now in line with national levels. The integrated support for looked after and looked after and accommodated children was also successful. The percentage of looked after children achieving the national target of two Standard Grades in English language and mathematics was twice as high as the national average. STP monitored closely the use of out-of-authority residential placements for pupils and had taken action to reduce the number of such placements. Arrangements ensured that pupils excluded from or refusing to attend school had suitable educational experiences. STP had a broad range of services for pupils’ with SEN. The current review of provision had identified areas for rationalisation and improvement. Over a number of years, the authority had been successful in giving pupils with SEN opportunities for learning in mainstreaming classes. In a well-designed and carefully monitored project with Capability Scotland, parents of pupils with SEN were assisted to be involved in their children’s education and help them to progress. HMIE inspection reports on two of the special facilities had identified weaknesses in the assessment and levels of achievement of pupils, and these were being addressed by the SEN advisers working with educational psychologists. Educational services had introduced an approach, called staged intervention to support pupils with learning difficulties in mainstream schools. This approach was assisting the Special Educational Needs Management Team to plan provision more effectively. Senior managers in schools required further staff development to understand fully their role in taking forward staged intervention. However, they were not satisfied with the support they received from the visiting primary support teachers. The authority was reviewing 46 this service to pupils with behavioural difficulties. The secondary behaviour support team provided a good service to pupils with behavioural difficulties. A visiting learning support teacher had supported schools successfully in addressing the needs of pupils with dyslexia. Clackmannanshire Psychological Service had, over a number of years, made significant contributions to improvements in the quality of services. As well as providing effective support to children and young people, parents and schools, the service played a major role in research and evaluation. It also had an access officer who was helping the authority and schools to take forward the accessibility strategy. Support for staff development Among educational services’ measures to improve staff development was the appointment in August 2002 of a staff development co-ordinator. She had worked with the Head of ELL to develop the revised policy and procedures for staff development and review. This initiative incorporated arrangements for supporting teachers’ continuing professional development in line with the agreement arising from A Teaching Profession for the 21st Century. The co-ordinator had won the support of staff in schools by preparing a coherent programme of staff development activities, providing support for probationer teachers and reinvigorating the authority’s approach to the SQH. The staff support for early learning had been very effective. One of the authority’s major commitments since 1999 was the focus on leadership training for its serving headteachers. The authority had commissioned an independent organisation to undertake in-depth work developing their headteachers’ leadership skills. All headteachers in post during 1999 to 2002 had participated in the programme. This approach had been highly 47 evaluated by participants and some headteachers in the schools visited by inspection teams reported on positive outcomes for them. All of the pre-five establishments responding to the survey reported that the authority assisted them well in accessing appropriate staff development. The pre-five team’s programme of twilight courses was very well organised to ensure optimum access for staff from all establishments to relevant training. A majority of headteachers of primary and secondary schools agreed in the pre-inspection survey that staff had undertaken relevant in-service training. However, around a third of primary headteachers did not agree with this view. Educational services now needed to be more rigorous in identifying the staff development needs of its primary schools. Schools had participated in the New Opportunities Fund (NOF) training programme to develop teachers’ skills in using ICT. Some schools had made good progress in taking forward ICT developments and some had valued the support of staff development officers. However, the difficulties with the ICT network and lack of continuity in support meant that the NOF training programme had not yet realised its potential. Strengths of the STP’s approach to staff development included the support for pre-school, Early Intervention, SEN and leadership. These areas had been carefully targeted and were assisting staff in taking forward major initiatives. The authority now needed to use its revised staff development and review procedures to ensure that teachers identify and access professional development relevant to their individual needs in improving aspects of the curriculum, assessment and attainment. 48 Other features of support Music and the Arts Educational services had a number of initiatives to involve pupils in music and drama. A music development officer had been assisting in improving and extending music tuition. Pupils were enthusiastic about being involved in the Hillfoots orchestra which gave popular concerts. The Council funded all pupils to attend a theatre performance each year as part of a strategy to offer new experiences. Sports The Council had a strong commitment to improving pupils’ achievements in sport and physical education. A strategic working group for Physical Activity, Physical Education and Sport, chaired by the Head of ELL, and supported by sportscotland, had been formed to co-ordinate the Council’s initiatives. The Council acted as a pilot authority for the school sports co-ordinator and the active primary school co-ordinator programmes. These were well-established in two of the three secondary schools and their associated primaries. As a result, an increasing number of pupils, including those at the two special schools, were involved in extra-curricular activities. The sports development team had taken advantage of additional national funds to expand this into a second phase with increased staffing. The sports development team had been proactive in developing a range of partnerships to ensure the best possible provision for young people in the authority. They were involved in a wide range of activities and projects to support pupils’ achievements in sport and dance. These included: • an innovative Pre-school Physical Activity Programme covering sport, gymnastics and dance; 49 • Personal Challenge Days for all P7 pupils in the Hillfoots Cluster Primaries P7/S1 transition project; • Choose Sport First, a new project funded through Scotland Against Drugs Challenge Fund and supported by Alloa Athletic; and • the PHIZ project (Physical Health Improvement Zone) which had increased levels of activity for pre-school children in Alloa South and East. Productive links had been established with physical education specialists in the primary and secondary sector and with the Central Sports Development Group to support talented young people in targeted sports. The Council also provided very good support for swimming, including free swimming sessions for under 16’s during the school holidays. Educational services had undertaken a range of initiatives to secure improvements in performance. Some were impacting very well on the achievement and learning of children and young people. Many initiatives were addressing effectively National Priorities in inclusion, citizenship, health and staff development. However, the Council faced a significant and urgent challenge in ensuring that attainment was raised, particularly in secondary schools. 8. How well does the authority perform overall? Overview Educational services in Clackmannanshire Council were strongly committed to improvement. Despite limitations on resources imposed by its small size, the authority made positive and often significant responses to national initiatives. However, there was still some way to go for the authority to consistently add value to the work of 50 schools and to secure improvements in pupils’ attainment. Leadership of educational services in Clackmannanshire had been seriously disrupted by changes in senior managers and a period of reorganisation. This lack of consistent leadership had serious consequences in preventing or stalling key developments particularly in taking action on weaknesses in secondary schools and developing a quality assurance framework for all schools. The Director of Services to People, who had only been in post for 18 months, had a team of senior managers all of whom had served in the revised management structure for less than one year. They brought energy and commitment to the remits and were working together to address the weaknesses in education. They had succeeded in winning the respect of staff in establishments, elected members and School Boards. Among their achievements were the plans for improving secondary schools buildings, improved resource management and training in leadership and management for headteachers. The Director and Head of ELL had also revitalised the Educational Development Service (EDS). While senior managers and advisers had begun to implement the new quality assurance framework, they still had much to achieve in ensuring that schools received more consistent challenge and feedback. Senior managers particularly needed to ensure that the EDS and schools had access to sufficient data to allow them to monitor attainment more efficiently and to benchmark their performance against similar schools and authorities. The authority placed very strong emphasis on taking forward the National Priorities in Education particularly in respect of inclusion. Educational services had achieved some success in improving key areas. These included pre-school provision, aspects of attainment in English language and mathematics in primary schools, 51 particularly at the early stages, and support for vulnerable pupils and those with SEN in mainstream schools. In secondary schools pupils’ attainment in 5-14 and SQA examinations was unsatisfactory. The Director of Services to People and members of his recently constituted SMT had begun to take action by setting precise targets for improvements in SQA results accompanied by directions on how such improvements might be achieved. They were also working on approaches to improve leadership and management in secondary schools and provide support for principal teachers. The new Council administration was pursuing its priority of raising the quality of the secondary schools and had called for an immediate review of their effectiveness. As yet, the combined impact of these various steps remained uncertain. The reorganisation of the Council’s educational functions into Services to People had brought services together with a view to giving the people of Clackmannanshire a more coherent and integrated service. Evidence of the value of such approaches was seen in pre-school services which provided quality experiences for children and their families and in initiatives to promote health. The improving approaches to service planning and resource management were also supporting multi-agency developments. Further improvements were still required in the Council’s financial management systems and in staff training on financial matters to assist senior managers in educational services and in schools to be more effective in relating development plans and budgets, particularly over the longer-term. Although there were clear areas of strength in the work of the authority, the Council had much scope to challenge aspects of school performance and improvement more rigorously. There was evidence that the new SMT had considerable capacity to drive improvements within the authority. However, at the time of the inspection the evidence of impact was not sufficiently widespread. The authority 52 needs to demonstrate its impact on improving the quality of services provided to young people and their families much more consistently. Key strengths • The vision, values and aims with the emphasis on inclusion, consultation and the involvement of pupils in their education. • The openness and responsiveness of the newly formed central team and its members’ commitment to improvement. • Innovative and well-run projects which resulted in clear improvements in primary pupils’ learning and achievement in wider improvement of services to children, young people and their families. • The extensive and effective services for pre-school children and their families. • Effective joint work with other agencies notably in tackling drugs education, improving information to promote sexual health and pupils who are excluded. • The quality of support given to individual children and young people in need. • The contributions of psychological services to promoting, supporting and evaluating improvements. • The approaches of special and primary schools in mainstreaming pupils with Special Educational Needs (SEN) and raising their attainment. 53 9. Main points for action In addition to addressing the areas for improvement identified in this report, the local authority should act on the following recommendations. 54 • The Council should ensure that educational services has a period of more stable and consistent leadership. • Further plans to improve and make more efficient use of educational buildings should be taken forward. • Educational services should improve its collection and use of statistical data to provide a means of monitoring and helping schools to improve. • Priority should be given to raising attainment of pupils in the upper primary classes and in secondary schools. In achieving this goal, the authority should enlist further support from parents and the community. • The new quality improvement framework should be fully implemented to ensure robust and consistent approaches to support and challenge for schools and other educational establishments. • Educational services should complete its review of SEN and implement the revised policies and procedures to support pupils and schools. • Improvements should be introduced to the authority’s systems for financial management, as outlined in this report. Further improvements should be made to ICT developments. HM Inspectors will re-visit the authority in one year to assess progress in meeting these recommendations. The local authority has been asked to prepare and make public an action plan, within eight weeks of the publication of this report, indicating how it will address the main points for action in the report. Ian Gamble HM Chief Inspector Directorate 5 2 September 2003 55 Appendix 1 Performance information • % of school pupils staying on to S5 (post Christmas) 1999/00 2000/01 2001/02 65 66 66 64 65 63 65 65 65 Clackmannanshire National CA Average 5 • Pupil destinations 1999/00 2000/01 2001/02 % Entering Full-Time Higher Education Clackmannanshire National CA Average 26 31 28 26 32 29 25 32 29 % Entering Full-Time Further Education Clackmannanshire National CA Average 18 19 18 16 20 19 19 20 19 % Entering Employment Clackmannanshire National CA Average 23 26 26 20 24 24 25 23 22 • Absence As part of the 2002 Target Setting initiative, Clackmannanshire Council set itself the following target to minimise the average number of half-days absence per pupil in primary and secondary schools by 2002. Primary Secondary • 5 56 Clackmannanshire National Clackmannanshire National Target Level (June 2001) 1999 2000 18 18 32 36 18 20 42 43 19 19 43 41 2001 Target Level (June 2002) 2002 22 20 45 43 18 17 39 37 19 19 43 42 Exclusions from schools in Clackmannanshire CA Average refers to the group of education authorities which are comparative to each other in terms of various socio-economic and demographic factors. 2001/2002 Total Exclusions Exclusions Per 1000 Pupils Temporary Exclusions Permanent exclusions Clackmannanshire 308 42 308 0 National 37,442 51 37,110 332 As part of the 2002 Target Setting initiative, Clackmannanshire Council set itself the following targets in reading, writing and mathematics to be achieved by 2002, and has made the following progress in achieving them. The figures represent the percentage of pupils in primary schools attaining and expected to attain appropriate 5-14 levels by P76. Primary Target Level June 2001 1999 2000 2001 Target Level June 2002 2002 Reading Clackmannanshire National CA Average 75 77 - 67 73 72 74 76 76 78 80 79 78 81 - 79 81 81 Writing Clackmannanshire National CA Average 65 67 - 50 60 59 62 66 66 67 70 70 72 73 - 70 72 73 Maths Clackmannanshire National CA Average 76 81 - 72 76 78 74 77 77 77 79 80 78 82 - 76 80 81 6 Level A by end of P3. Level B by end of P4. Level C by end of P6. Level D by end of P7. 57 The figures represent the percentage of pupils in secondary schools attaining and expected to attain appropriate 5-14 levels by S27. Secondary Target Level June 2001 1999 2000 2001 Target Level June 2002 2002 Reading Clackmannanshire National CA Average 46 54 - 40 44 41 43 53 50 48 56 53 54 59 - 52 59 56 Writing Clackmannanshire National CA Average 39 48 - 36 38 37 30 43 38 39 46 42 44 51 - 38 50 46 Maths Clackmannanshire National CA Average 49 55 - 32 42 43 46 47 45 48 51 51 53 56 - 43 54 54 • Results in Scottish Qualifications Authority (SQA) National Qualifications. 7 58 Level E by end of S2. Scottish Credit and Qualifications Framework (SCQF) levels: 7: CSYS at A-C 6: Higher at A-C 5: Intermediate 2 at A-C; Standard Grade at 1-2 4: Intermediate 1 at A-C; Standard Grade at 3-4 3: Access 3 Cluster; Standard Grade at 5-6 Percentage of relevant S4 roll achieving By end of S4 1998 1999 2000 2001 2002 English 1- 6 @ Level 3 or better Clackmannanshire National CA Average 93 93 93 94 94 94 90 94 94 92 94 94 87 94 94 Maths 1-6 @ Level 3 or better Clackmannanshire National CA Average 91 92 92 92 94 94 91 94 94 91 94 94 88 93 92 5+ @ Level 3 or better Clackmannanshire National CA Average 88 90 90 90 91 91 83 91 91 87 91 91 83 91 91 5+ @ Level 4 or better Clackmannanshire National CA Average 66 74 71 69 75 73 69 77 75 71 77 75 66 76 73 5+ @ Level 5 or better Clackmannanshire National CA Average 27 30 27 26 32 28 26 33 30 26 34 29 21 33 29 1998 1999 2000 2001 2002 By end of S5 3+ @ Level 6 or better Clackmannanshire National CA Average 17 20 17 18 21 17 18 23 19 18 23 19 17 22 18 5+ @ Level 6 or better Clackmannanshire National CA Average 3 6 5 4 7 5 5 8 6 6 9 7 4 9 7 1998 1999 2000 2001 2002 7 9 7 8 10 8 7 10 7 10 11 9 9 11 8 By end of S6 1+ @ Level 7 or better Clackmannanshire National CA Average As part of the 2002 Target Setting initiative, Clackmannanshire Council set itself the following targets for pupils’ attainment in National Qualifications, and has made the following progress in achieving them. 59 60 Target 1999/2001 1999/2001 Target 2002 2002 English 1-6 @ Level 3 or better Clackmannanshire National 92 94 92 94 92 95 87 94 Maths 1-6 @ Level 3 or better Clackmannanshire National 92 94 92 94 91 95 88 93 5+ @ Level 3 or better Clackmannanshire National 91 93 87 91 87 93 83 91 5+ @ Level 4 or better Clackmannanshire National 74 77 70 76 73 79 66 76 5+ @ Level 5 or better Clackmannanshire National 32 34 26 33 27 35 21 33 3+ @ Level 6 or better Clackmannanshire National 21 23 18 22 20 24 17 22 5+ @ Level 6 or better Clackmannanshire National 6 8 5 8 6 9 4 9 Appendix 2 Inspection coverage Establishments visited: ABC Nursery Alloa Academy Alva Academy Alva Primary School Clackmannan Nursery School Clackmannan Primary School Coalsnaughton Primary School Lornshill Academy Park Primary School St Bernadette’s Primary School Tullibody Family Centre Meetings attended: Learning and Leisure Committee Services to People Senior Management Team Headteachers’ Meeting Secondary Headteachers’ Meeting Special Educational Needs Team Meeting The Educational Development Service Meeting Meeting of Principal Teachers Meeting of the Sports Development Team Advisory Group for the Parents’ Support Network Meeting of the Principal Educational Psychologist and his team Interviews or meetings with Council Members and Officers: Former Convenor of the Learning and Leisure Committee Former Labour Spokesperson for Education and current Leader of the Council 61 Church Representative on the Learning and Leisure Committee The Chief Executive Director of Services to People Director of Adult Care and Chief Social Work Officer Director of Housing and Benefits Corporate Head of Finance Interviews or meetings with other Stakeholder Groups: School Board Chairs in schools visited Focus Group of Pre-School Representatives Focus Group of Primary Headteachers Focus Group of Secondary Headteachers Representative of the Teachers’ Associations Representative of the Joint Consultative Committee Parents in the Tullibody Family Centre and ABC Nursery Interviews with Education Service Staff: Head of Education and Lifelong Learning Head of Child Care, Pre-Five and Criminal Justice Head of Policy, Planning and Special Educational Needs ICT Co-ordinator and Support Officer Advisers and seconded staff in the Educational Development Service The Pre-Five Manager and Development Officer Advisers for Special Educational Needs The Sports Co-ordinator The Staff Development Co-ordinator A Group of Administrative Staff Members of staff providing financial support for educational services. 62 Appendix 3 Quality indicators We judged the following to be very good • Mechanisms for consultation We judged the following to be good • • • • Vision, values and aims Mechanism for communication Service planning Resource management We judged the following to be fair • • • • • • Effectiveness of leadership and management Policy development Financial management Deployment and effectiveness of centrally-employed staff Measuring, monitoring and evaluating performance Continuous improvement in performance We judged the following to be unsatisfactory • No aspects were found to be in this category 63 How can you contact us? Copies of this report have been sent to the Chief Executive of the local authority, elected members, the Head of the Education Service, other local authority officers, Members of the Scottish Parliament, Audit Scotland, heads of the local authority educational establishments, chairpersons of the local authority School Boards/Parents’ Associations and to other relevant individuals and agencies. Subject to availability, further copies may be obtained free of charge from the address below or by telephoning 0131 244 0746. Copies are also available on our web site: www.hmie.gov.uk Should you wish to comment on or make a complaint about any aspect of the inspection or about this report, you should write in the first instance to Ian Gamble, HMCI at: HM Inspectorate of Education Directorate 5 1-B95 Victoria Quay Edinburgh EH6 6QQ A copy of our complaints procedure is available from that office and on our website. If you are still dissatisfied, you can contact the Scottish Public Services Ombudsman directly or through your member of the Scottish Parliament. The Scottish Public Services Ombudsman is fully independent and has powers to investigate complaints about Government Departments and Agencies. She will not normally consider your complaint before the HMIE complaints procedure has been used. Instead, she will usually ask you to give us the chance to put matters right if we can. 64 Complaints to Scottish Public Services Ombudsman must be submitted within 12 months of the date of publication of this report. The Ombudsman can be contacted at: Professor Alice Brown The Scottish Public Services Ombudsman 23 Walker Street Edinburgh EH3 7HX Telephone number: 0870 011 5378 e-mail: enquiries@scottishombudsman.org.uk More information about the Ombudsman’s office can be obtained from the website: www.ombudsmanscotland.org.uk Crown Copyright 2003 HM Inspectorate of Education This report may be reproduced in whole or in part, except for commercial purposes or in connection with a prospectus or advertisement, provided that the source and date thereof are stated. 65 Definition of terms used in this report HM Inspectors use published criteria when making judgements about the work of a school. These performance indicators relate judgements to four levels of performance. This report uses the following word scale to make clear the judgements made by Inspectors: very good good fair unsatisfactory major strengths more strengths than weaknesses some important weaknesses major weaknesses This report also uses the following words to describe numbers and proportions: almost all most majority less than half few over 90% 75-90% 50-74% 15-49% up to 15% The work of HM Inspectorate of Education HM Inspectors undertake first-hand, independent evaluations of the quality of education. We publish our evaluations in clear and concise reports. Our inspections and reviews monitor how well schools, colleges and other providers of education are performing, and promote improvements in standards, quality and attainment in education. We ensure that inspection and review activities include the full range of pupils or students in an educational establishment, giving due regard, without unfair discrimination, to disability, gender, religious persuasion, racial origin and cultural and linguistic background. Each year we also investigate and publish reports on key aspects of education. Our collation, analysis and publication of the evidence and conclusions from all evaluations identify and promote best practice in improving standards and quality. We draw on the results of our evaluations, and our overall knowledge of the system, to provide independent professional advice to the Scottish Ministers, relevant departments of the Scottish Executive and others. Further information on the work of HM Inspectorate of Education and its role in Scottish education is available on our website. You will also find easy access to our inspection and review reports and wide range of other publications. http://www.hmie.gov.uk