Argyll & Bute Council June 2005 Contents ________________________________________ Page Introduction i 1. The aims, nature and scope of the inspection 1 2. The Education Service: operational context 1 3. Strategic management of the service 12 4. Consultation and communication 19 5. Operational management 24 6. Resource and financial management 30 7. Performance monitoring and continuous improvement 35 8. How well does the authority perform overall? 54 9. Main points for action 57 Appendices Performance information Inspection coverage Quality indicators 59 64 67 Introduction The education functions of each local authority in Scotland will be inspected between 2000 and 2005. Section 9 of the Standards in Scotland’s Schools Etc. Act 2000 charges HM Inspectorate of Education, on behalf of the Scottish Ministers, to provide an external evaluation of the effectiveness of the local authority in its quality assurance of educational provision within the Council and of its support to schools in improving quality. Inspections are conducted within a published framework of quality indicators (Quality Management in Education)1 which embody the Government’s policy on Best Value. Each inspection is planned and implemented in partnership with Audit Scotland on behalf of the Accounts Commission for Scotland. Audit Scotland is a statutory body set up in April 2000, under the Public Finance and Accountability (Scotland) Act 2000. It provides services to the Accounts Commission and the Auditor General for Scotland. Together they ensure that the Scottish Executive and public sector bodies in Scotland are held to account for the proper, efficient and effective use of public funds. The inspection team also includes an Associate Assessor who is a senior member of staff currently serving in another Scottish local authority. 1 Quality Management in Education (HM Inspectors of Schools, 2000) is a framework of self-evaluation for Local Authority Education Departments. i _______________________________ Inspection of the education functions of Argyll & Bute Council 1. The aims, nature and scope of the inspection The education functions of Argyll & Bute Council were inspected during the period December 2004 to January 2005 as part of a five-year national inspection programme of all local authorities in Scotland. The inspection team interviewed elected members and officers of the Council. The inspection team also attended meetings, visited schools and other establishments in the authority and met with staff, chairpersons of School Boards and other key stakeholders of the Education Service. A summary of inspection activities is given in Appendix 2. On behalf of HM Inspectors, an independent company issued and analysed responses to questionnaires to headteachers of all educational establishments within the authority and to the chairpersons of the School Boards/Parents’ Associations and to partnership pre-school establishments. 2. The Education Service: operational context Social and economic context Argyll and Bute covers almost 10% of Scotland’s land area, the second largest geographical area of any Scottish local authority, but it has less than 2% of Scotland’s population. Its population of around 91,000 inhabitants had declined over the last ten years and this decline was 1 projected to continue, although at a slower rate than the predicted national trend. However, the population in the 16 to 24 age range was declining at a faster rate, while the number of inhabitants who were over 60 years old was increasing. The diverse nature of Argyll and Bute was a significant feature. The Council area comprised Atlantic islands, rural mainland and the more urban, commuter areas of Helensburgh and Lomond and Bute and Cowal. The experiences of the different population groups in these areas, and the challenges that they faced, were very varied. Other features of the social and economic context included the following. • The unemployment rate was, at 2.9%, lower than the national figure. However, the area had high levels of low paid and seasonal employment, particularly on the Atlantic islands. Many unemployed people left the area to seek employment. A particular feature of the rural and island communities, was that young people often left for further education or employment. A lack of higher education opportunities within Argyll and Bute as a whole meant that many young people who wished to continue their education left the area to do so. • The majority of people were employed in the public sector and, compared to Scotland as a whole, there was a higher percentage of jobs in farming, fishing, forestry and hospitality. • In terms of the Scottish Index of Multiple Disadvantage (SIMD), Argyll and Bute suffered less deprivation than other local authority areas. However, three of the Council’s 36 wards were in the lowest 15% of wards nationally in terms of deprivation. 2 Argyll and Bute had the second highest access deprivation in Scotland. • Free school meal entitlement (FME) in Argyll and Bute was below the national average, but rose to 37% in some areas of deprivation. In 2003, the average FME in primary schools was 12.7%, compared to 14.9% in comparator authorities and 20.1% nationally. The average FME in secondary schools was 11.5%, compared to 10.2% in comparator authorities and 16.0% nationally. • Gaelic was a key part of the life and culture of several communities within Argyll and Bute and was promoted and developed through various educational initiatives. The Council faced significant challenges in relation to the dispersed and diverse physical nature of the area with increased costs and transport difficulties when providing services to island communities. In addition, declining population in some areas had consequences for the viability of communities and schools. Political and organisational context When local government reorganisation took place in 1996, the boundary changed to include the Helensburgh and Lomond area within Argyll and Bute. At the time of the inspection, Argyll and Bute had 23 Independent, eight Liberal Democrat, three Scottish National Party and two Conservative councillors. The Council was led by a Group comprising 21 of the 23 Independent Councillors. The Council undertook a review of political management in 2001 in line with the recommendation of the 3 MacIntosh2 and Kerley3 reports and agreed to introduce a Strategic Policy Committee. As a result, overall responsibility for the education functions of the Council was now undertaken by the Strategic Policy Committee. Specific dates were identified in the calendar for this Committee to deal with educational matters. The Committee was chaired by the Leader of the Council. It included the Spokesperson for Education, whose responsibility also covered Social Work and Health. In addition, Area Committees covered each of the four main Council areas, namely Helensburgh and Lomond; Bute and Cowal; Mid Argyll, Kintyre and Islay; and Oban, Lorn and the Isles. As well as being included as a focus for the Strategic Policy Committee, education matters, including the performance of schools, were also discussed at each Area Committee. The Council’s Corporate Plan identified key themes which were to be addressed to achieve the Council’s overall aim of being recognised as Scotland’s leading rural area. The priorities of the Plan focused on actions to make Argyll and Bute a better place: • economically; • socially; • healthily; • culturally; • politically; and • environmentally. 2 The Report of the Commission on Local Government and the Scottish Parliament – The McIntosh Report, Scottish Office, June 1999. 3 The Report of the Renewing Local Democracy Working Group – The Kerley Report, Scottish Executive, June 2000. 4 While education did not feature as a main theme, it was included in some of the action plans relating to these themes. The Council was very aware of its leading role in the Argyll and Bute Community Planning Partnership and the need to ensure that the priorities of the partnership, which were consistent with its own priorities, were addressed. The Council’s priorities were set out in its Corporate Plan as intentions to: • promote health and well-being; • improve opportunities for learning, employment and skills development; and • sustain and develop our communities, culture and environment. It planned to address these priorities by: • developing its people; • working in partnership; and • improving services and containing costs. In June 2003, the Council restructured from six Departments to four Services, comprising Development Services, Community Services, Operational Services and Corporate Services, each of which was led by a Director. The restructuring resulted in the number of senior posts for education being reduced from the Director of Education, four Heads of Service and the Quality Standards Manager to two Heads of Service and the Quality Standards Manager, responsible to the Director of Community Services. Some aspects of provision, which had previously been the responsibility of the Education Department, had been transferred to the remits of other Heads of Service within Community Services. Together 5 with the Heads of Service for Children and Families, Community Regeneration, Planning and Performance, Housing, Community Support, and Integrated Care, the two Heads of Service for Education formed the management team for Community Services. Educational provision and performance The Council was responsible for around 13,500 pupils in 80 primary, ten secondary schools and three learning centres. There were an additional eight learning centres in mainstream schools. Learning centres made provision for pupils with a range of additional learning needs. Pre-school education was provided by the authority in two nurseries and 39 nursery classes, and in partnership with 36 private and voluntary centres. Three of the schools had both primary and secondary departments, and two of these schools also had nursery classes. There was Gaelic medium provision for primary pupils in six schools, and some also had pre-school provision. Two hostels provided residential accommodation for secondary pupils who lived in locations which were too far from their schools to allow daily travel. At the time of the inspection, all schools had a School Board. The Council provided a pre-school place for all three-year-old and four-year-old children whose parents wished it. The Accounts Commission Statutory Performance Indicators (SPIs) for 2003 show that 100% of three-year-old and 100% of four-year-old children received a pre-school place, compared to respective national averages of 94% and 98%. Pupil-teacher ratios in primary and secondary schools and in the learning centres were close to the national average. Most primary schools were small or very small, with rolls of less than 150. Ten had rolls of between 151 and 300 and five had rolls of between 301 and 500. Half of the 6 secondary schools had rolls of less than 500 and three had rolls of between 501 and 1100. One secondary school had a roll of over 1401. Overall, school occupancy rates for primary schools were lower than the national average. Only 7% of primary schools had occupancy levels above 80%, compared with 26% in comparator authorities and nationally. Twenty-six percent of primary schools had occupancy levels of 40% or less, compared with 13% in comparator authorities and 10% nationally. Thirty percent of secondary schools had occupancy levels of more than 80%, the same as comparator authorities but below the national average of 38%. Sixty percent had occupancy levels of between 61% and 80%, compared with 27% in comparator authorities and 33% nationally. No secondary schools had occupancy levels of less than 40%, compared with 10% of schools in comparator authorities and 3% nationally. In 2003/2004, the Council allocated £88,596,401 to the revenue budget for education. In 2004/2005, the figure increased to £96,356,090. These figures included direct grants from the National Priorities Action Fund. The following commentary draws on key performance information about the schools in the Council provided in Appendix 1. Staying on rate and school leavers’ destinations • Between 2002 and 2004, the percentage of pupils staying on beyond the compulsory school leaving age remained constant at 74%. These figures were above the averages for comparator authorities and well above those for Scotland as a whole. • Between 2001 and 2003, the percentage of school leavers entering higher education fell from 36% to 33%. These figures were broadly in line with the 7 averages for comparator authorities and above those for Scotland as a whole. • Between 2001 and 2003 the percentage of school leavers entering full-time further education fell from 17% to 14%. These figures were lower than those for comparator authorities and for Scotland as a whole. • Over the same period, the percentage of pupils entering employment rose from 33% to 35%. These figures were above those for comparator authorities and well above those for Scotland as a whole. Attendance and absence • Throughout the period 2000 to 2003, absence rates in primary schools remained steady at 5%. These figures were broadly in line with the average for comparator authorities and with national figures. In secondary schools, absence rates remained steady at 8% between 2000 and 2003. These figures were below the averages for comparator authorities and for Scotland as a whole. • The rate of exclusions from primary schools remained constant between 2001 and 2003 at ten exclusions per 1000 pupils. These figures were broadly in line with the average rates for comparator authorities and national rates. Over the same period in secondary schools, rates increased from 95 to 110 exclusions per 1000 pupils. These figures were considerably higher than those for comparator authorities but, other than in 2003, lower than national figures. 5-14 performance • 8 Between 2001 and 2004, primary 5-14 attainment levels increased slightly in writing, and mathematics, and remained relatively steady in reading. For all three measures, the figures were broadly in line with, or above, those for comparator authorities and for Scotland as a whole. • Between 2001 and 2004, secondary 5-14 attainment levels had improved steadily in reading. In writing, attainment increased from 2001 to 2003, but declined in 2004. In mathematics, attainment increased steadily from 2001 to 2003 and remained relatively steady in 2004. Attainment levels were well above the national average. SQA examination performance • Performance at S4 from 2000 to 2004 was above comparator authorities for all Scottish Qualifications Authority National Qualifications (NQs). Over the same period, performance was above and often well above national averages. The education authority performed notably well for the percentage of pupils attaining five or more NQ awards at Level 44 or better. In general, attainment levels were high and remained roughly level from 2000 to 2004. • Between 2000 and 2004, the percentages of S5 pupils gaining three or more and five or more NQ awards at Level 6 or better were generally above national averages and slightly above those in comparator authorities for all years except for 2002. Again, attainment levels were strong in S5 and had remained relatively level in recent years. • Between 2000 and 2004, the percentages of S6 pupils gaining one or more NQ award at Level 7 or better 4 Level 1 = Access 1. Level 2 = Access 2. Level 3 = Standard Grade at 1-2 or Access 3. Level 4 = Standard Grade at 3-4 or Intermediate 1 at A – C. Level 5 = Standard Grade at 5-6 or Intermediate 2 at A – C. Level 6 = Higher at A – C. Level 7 = Advanced Higher or CSYS at A – C. 9 were in line with comparator authorities and national averages. School inspection evidence In the period from August 2001 to October 2004, HMIE published reports on 31 primary schools and six secondary schools in Argyll and Bute. Five of the primary schools included nursery classes which were inspected. In addition, five nursery classes within primary schools and 19 pre-school establishments were inspected by the Care Commission. HMIE also published reports on the two hostels which provide residential provision for pupils attending secondary schools. In most nursery classes the curriculum was good or very good. Most children were making good progress in their development and learning. Support for children and families and aspects of leadership were good or very good in most establishments. Most needed to improve further their arrangements for self-evaluation to assist improvement. There were major strengths in most of the primary schools inspected. In almost all primary schools inspected, the curriculum, teaching and support for learning were good or very good. The quality of pupils’ learning, attainment in mathematics and English language, and meeting pupils’ needs was good or very good in most schools. The quality of attainment in Gaelic language, which was evaluated in two primary schools which had Gaelic medium classes, was very good in one school, but had major weaknesses in the other. Schools demonstrated strengths in leadership, climate and relationships, approaches to equality and fairness, and partnership with parents. There were weaknesses in accommodation in six primary schools and major weaknesses in one. The most frequently identified areas requiring attention related to making better use of assessment information to plan next steps in pupils’ 10 learning and further developing approaches to self-evaluation. In five of the six secondary schools inspected, many aspects were judged to be good or very good. The structure of the curriculum, the quality of learning and teaching, and pupils’ attainment were good or very good. Other areas of strength included leadership, meeting pupils’ needs, pastoral care, curricular and vocational guidance, expectations and promoting achievement, and partnerships with parents and the community. Approaches to self-evaluation had important weaknesses in two of these schools. Overall, accommodation was judged to be fair in one school and unsatisfactory in two others. There were important and major weaknesses in one of the secondary schools inspected. The authority was working with HM Inspectorate to address these weaknesses. HMIE inspected the care and welfare of residential pupils in the authority’s two hostels. Most aspects of provision were judged to be good or very good. Self-evaluation, staff review and development, and planning for improvement were fair. In one, accommodation was also identified as having important weaknesses. Community learning and development inspection evidence In 2003, HMIE published a report on Community Learning and Development (CLD) in the Helensburgh and Lomond area. The overall provision was judged to be good. The report identified a number of strengths including, the effective support to parents and children through the ‘Home Link’ project, the range and effectiveness of partnership working, and very effective team leadership. 11 3. Strategic management of the service Vision, values and aims Performance in this area was good. The Council’s overall vision, that Argyll and Bute should be recognised as Scotland’s leading rural area, was clearly stated in key documents including the Corporate Plan. It formed the context for building upon the Council’s three values of getting closer to communities, valuing employees and working with partners. These values and the related goals guided the work of the Council. It was committed to ensuring that the services it provided were delivered in a fair, consistent, efficient and effective way, taking account of the needs and aspirations of communities and individuals and the social and environmental impact. The vision statement in the Community Plan reflected the Council’s values and goals. It set out the intention to ‘work in partnership with communities to realise their full potential across Argyll and Bute, in a way that enhances the quality of life, creates prosperity and empowers communities, while protecting the area’s outstanding natural environment’. Overall, the vision and values provided an appropriate context for the work of the Council. A key strategic priority of the Council was to promote prosperity in Argyll and Bute through: 12 • attracting inward investment; • sustaining and developing indigenous business; • improving communication – both physical and electronic; and • improving the skills and qualifications of the workforce. The establishment of Community Services reflected the Council’s desire to promote and facilitate partnership working to improve service provision for children, young people and their families. It had led to a review of provision of childcare services with the aim of offering a wide range of more flexible, locally based services. Thus the Council was giving priority to addressing the problems of a declining population. The aims and objectives for the Education Service appropriately emphasised the importance of high standards of achievement, continuous improvement, equality of opportunity and a commitment to lifelong learning. The commitment of the Education Service to implementing both national and Council priorities were clearly identified within the Service and Budget Plan and related action plans. The Service and Budget Plan for the Education Service identified clearly the contribution of education to promoting the Council’s priority of promoting prosperity. Also, the Service had a strong focus on education for enterprise and work in its schools through a close association with local businesses. The Council’s aims, goals and values were well embedded in key plans and policies. Heads of Service systematically promoted the aims and objectives of the Education Service at meetings of headteachers. The development of a ‘learning community’ and the Service’s key set of policies on Teaching for Effective Learning were effectively promoted at the well regarded biennial conferences for headteachers. At a seminar for senior officers and members of the Quality Improvement Team of the Education Service, the Director of Community Services had reinforced the four main aims for education and the overall goal of ensuring that all staff aimed to provide the highest quality of education to enable young people in Argyll and Bute achieve their fullest potential. In the pre-inspection survey, most heads of establishments and School Board chairpersons agreed or strongly agreed that senior managers communicated a 13 clear overall vision for the development of education. Half of the secondary headteachers who responded to the survey disagreed. However, those interviewed by HM Inspectors were more positive. A particular strength of the Council was the commitment of staff within Community Services to work together to provide more integrated services to children, young people and their families. Staff had good working relationships which were underpinning new partnerships. Heads of Service with particular responsibilities for education had developed very constructive links with other Heads of Service within Community Services. They were kept fully informed of the overall work of Community Services at regular Management Team meetings. Their close working with the Heads of Service for Children and Families, Community Regeneration and Planning and Performance, in particular, was evident and was resulting in measurable impact on the quality of provision and support for children and young people. Joint strategic planning, bringing together aspects such as child protection, disability, youth crime and the childcare partnership, was beginning to develop better integrated services. The Fuller Services in our Neighbourhoods and Schools (FUSIONS) initiative, had considerable potential to further develop partnerships at area and school levels. Very good links between the Education Service and Community Regeneration, at central and local levels, was resulting in valuable sports and cultural initiatives for children and young people. The Council’s overall vision, values and aims provided a sound foundation for the work of Community Services. Some adjustments were required in the stated aims of Community Services to make more explicit the commitment and emerging good practice in providing more integrated services for children, young people and their families. The Council’s establishment of Community Services reflected its aim of providing better 14 services for children and young people through more integrated working. Leadership and management The effectiveness of leadership and management was good. The revised management structure for delivering the education functions of the Council through Community Services was developing well. The Director of Community Services and Heads of Service were making sound progress in managing their revised remits and responsibilities effectively. There was a substantial, and developing, emphasis placed on quality assurance and integrated working to improve the quality of service. The pre-inspection survey showed that most heads of establishment (98%) agreed that senior managers showed a high level of commitment to the promotion of quality. The Spokesperson for Education, Social Work and Health provided a depth of experience in local government, and clear and pragmatic political leadership. He was strongly committed to the development of education within the Council and received broad support from other elected members. He provided strong support for the Director of Community Services and his teams. The Director of Community Services had a wide and challenging remit. He gave high priority and a strong strategic lead to the development of education within the Council. His ability to listen, take an analytical approach and delegate effectively provided a style of management which facilitated the work of the Heads of Service and was appreciated by them. These qualities were further enhanced by positive and productive working relationships with the Chief Executive and elected members. The Director’s influence was evident in the strong support provided to education, his contribution to improving integrated ways of working and to managing the Non-Profit Distributing Organisation (NPDO) project to upgrade the school estate. 15 The Head of Pre-school and Primary Education and the Head of Secondary Education and Pupil Support formed the effective education management team within Community Services. They had lost no time in taking on new roles within the Council as a result of the reorganisation which had made considerable demands on them. They linked well with other Heads of Service and made an important contribution to integrated working within Community Services and with other stakeholders. Their roles and functions were clear and well understood. They were well deployed to make best use of the range of different skills and attributes they provided. They made good use of regular team meetings to plan and provide appropriate consistency across the different sectors which they managed. Their approachability, accessibility and commitment were widely recognised. Headteachers acknowledged the extent to which they were increasingly included in decision-making. Both Heads of Service had a sound knowledge of the local and national educational contexts. Good leadership and direction were provided through the clear and precise identification of development priorities for the future and the Service and Budget Plan. The two Heads of Service performed their individual responsibilities very well and had contributed effectively to improving important aspects of the Service. The Head of Service for Pre-school and Primary Education had a deep understanding of the needs of the authority’s primary schools and endeavoured to meet them. She had made a very positive contribution to improving the quality of pre-school education and developing the Assessment is for Learning Project. The Head of Secondary Education and Pupil Support had managed provision for pupils with special educational needs very effectively. He had overseen an extensive scrutiny review which had improved budget setting and patterns of service delivery. Both Heads of Service played key roles in school improvement. They line managed Quality Improvement Officers (QIOs) operating in their sectors of 16 responsibility. Performance monitoring and support were strong features in the pre-school and primary school sectors. The Head of Secondary Education and Pupil Support was appropriately focussing on his key priority of ensuring full and effective implementation of strategies for quality improvement in secondary schools. As part of regular reviews of their own work, the Heads of Service had twice surveyed heads of establishments to gather their views on the effectiveness of the management of the Service. Successful steps had been taken to improve aspects of consultation and communication as a result of the findings of these reviews. The work of the Director of Community Services and Heads of Service had been formally reviewed. Increasing emphasis should be placed on evaluating their contributions to improving schools’ performance. The Council was committed to providing improving education services for young people and their families. Senior managers had worked hard to provide good leadership and maintain and improve services through periods of restructuring within the Council. The most recent structure was operating well. Priorities for improvement were clear and appropriate. Stronger leadership in ensuring improved support and challenge to secondary schools to further raise attainment and achievement had been provided recently, but it was too early for the full impact to be realised. Policy development The quality of policy development was good. The Education Service had produced a broad range of policies that covered almost all of the key areas of its work. The priorities in the Education Service and Budget Plan set out clear expectations for developments and formed the framework for policy development. Policy documents provided establishments with concise, helpful guidance to 17 inform practice on key national and local priorities and implementing legislation. They contained explicit links to the Council’s aim, values and goals. A comprehensive set of Standard Circulars gave clear advice on appropriate procedures to be followed in routine, legal and administrative matters. Most heads of establishments (87%) agreed that the range of policies was appropriate to their needs. The Education Service had good approaches in place for developing policies. Staff were involved in initial discussions about issues and had regular opportunities to participate in working groups. Establishments and professional associations were involved appropriately in consultations on drafts before policies were finalised. Headteachers were positive about their involvement in the process. The Education Service had recently taken steps to ensure that class teachers, as well as those with additional responsibilities, were involved directly in policy development. There were some good examples of working in partnership with colleagues within the Council to produce guidance on national initiatives such as Better Behaviour-Better Learning, Integrated Community Schools and The Health Promoting School. Teaching for Effective Learning contained a comprehensive range of policies that was helping to ensure consistency in approaches to learning and teaching and to secure continuous improvement, particularly in the pre-five and primary sectors. Promoting inclusion was central to the work of the Education Service. The manual, Supporting Children: Supporting Effective Learning contained a clear strategic framework to ensure that all children and young people could be supported and included in mainstream schools. It provided very good policy advice and practical guidance on a wide range of aspects including legal requirements, a staged approach to meeting pupils’ needs and working with parents and other agencies. 18 Headteachers were very positive about the quality and extent of guidance for promoting inclusion and viewed the manual as a key reference document. The Council had a notably wide range of provision to meet the diverse needs of pupils appropriately. The Education Service’s framework for quality improvement was soundly underpinned by a set of policies in the Quality Standards Framework file. It included useful advice for schools on self-evaluation, school improvement planning, preparing Standards and Quality reports and professional review and development. In the past eighteen months, several of the policies had been reviewed and up-dated to reflect best practice. In March 2004, a working group of headteachers had produced a comprehensive set of materials to provide a sounder basis for effective quality assurance in secondary schools. Most headteachers (87%) indicated that they clearly understood the policy on quality improvement and felt that proposed developments would have a positive impact when fully implemented. Overall, the framework of policies played a major role in ensuring that the aims of the Service and Budget Plan were met. Whilst the Education Service kept policies generally under review, it now needed to establish more systematic approaches to reviewing and evaluating their effectiveness. 4. Consultation and communication Senior officers were very conscious of the importance of maintaining effective consultation and communication across the Council’s dispersed and varied geographical area. The education authority had successfully put in place a wide variety of procedures to overcome the difficulties it faced. The quality of the Education Service 19 approaches to consultation was good and the quality of communication was very good. The Education Service had a very effective range of approaches to consulting pre-school establishments and primary schools and was taking steps to strengthen its consultation mechanisms in the secondary sector. In the pre-inspection survey, most heads of establishment who responded indicated that the authority consulted effectively with them. This was greatest in the pre-school and primary sectors. Only 50% of secondary and special school headteachers were positive about consultation with their establishments. Notable features of the education authority’s approach to consultation with schools included the following. 20 • The Education Service ran a very good range of planned meetings of groups of pre-school and primary school headteachers. Headteachers were increasingly expected to consult staff within their own establishments and to report back their views on proposals. There was evidence that some were already responding well to this expectation. • Senior officers had revised the structure and operation of secondary headteacher meetings to improve their effectiveness as a mechanism for consultation. This had been well received by secondary headteachers who now had improved opportunities to influence policy and practice at an earlier stage of development. A new system of working sub-groups chaired by headteachers included appropriate involvement of secondary staff beyond headteacher level. • The Education Service had carried out some effective consultation to gather views directly on specific policies and initiatives. For example, consultation had taken place on developing and updating aspects of the Quality Standards Framework. The Education Service made effective use of working groups, such as the Teaching for Effective Learning Group, to consult on draft policies and guidelines. However, a significant number of staff, particularly in the secondary sector, did not feel that they had been given sufficient opportunity to give their views on aspects of educational change. • Regular formal consultations with trade unions were well established. Union officials identified a recent improvement in the willingness of Education Service officers to engage in constructive debate and enable professional organisations to be appropriately represented in working groups. Church representatives on the Council’s Strategic Policy Committee did not feel that they were given sufficient opportunities to influence decision-making. The Council had recently mounted a large scale consultation exercise on specific proposals in the NPDO initiative. This involved an extensive and thorough survey of stakeholders’ views. Elected members used the analysis of results, produced by an external consultant, to inform decision-making. There had been mixed reactions to this consultation across the Council. Many staff and parents had been impressed by the thoroughness of the exercise. However, in relation to some specific proposed projects a number expressed doubts about the value of the process. In the pre-inspection survey of School Board chairpersons, only a third of respondents agreed that they had a chance to influence the Council’s aims and plans for education. Few School Board chairpersons had knowledge of the work of the Parent Strategy Group which the authority had recently set up as a means of gathering parents’ views. There were useful annual surveys of parental and provider views of the quality of pre-school provision. The Council should continue its work to involve parent representatives in developing and evaluating services. 21 Commendably, the Council consulted pupils formally on the Children’s Service Plan. Senior officers had recently participated in a seminar organised by Dialogue Youth on health issues. The Council was about to initiate a large-scale consultation exercise involving samples of parents and pupils in all schools in connection with its plans for the expansion of opportunities for physical activities. All schools consulted pupils through pupil councils and the authority intended to reinstate the Senior Pupil Forum to enable pupil council representatives from across the Council to debate educational issues of their choice. The Education Service had put in place a wide range of very good approaches to maintain efficient communication with schools. Most headteachers (83%) felt that education authority officers maintained effective contact with their establishment, although in the pre-inspection survey headteachers in the secondary and special education sectors were less positive on this aspect. Most headteachers (87%) across all sectors felt that Education Service staff were prompt and helpful in responding to contacts from their schools. Almost all (90%) felt that the authority had made clear its aims and priorities for education. Biennial residential conferences for all headteachers gave very good opportunities for ensuring a common understanding of Service priorities and enabled new initiatives to be introduced, sometimes with appropriate support from recognised experts from outwith Argyll and Bute. In the pre-school and primary sectors, the Education Service had arranged a wide range of meetings of headteachers. They gave headteachers very good opportunities to exchange views, establish common expectations, and discuss progress with current initiatives. Regular meetings of secondary headteachers now provided improved opportunities for debate and 22 involvement in the development of authority policy and practice. The information system EÒLAS (Educational On-line Learning for Argyll Schools) enabled school staff to access all the Council’s education documents. The system was a comprehensive one which many teachers found very helpful. Some users had set up electronic discussion boards to exchange views and to share best practice. As part of a Council web-based intranet initiative, the Education Service was currently engaged in work to extend EÒLAS further and improve access to the information contained on the site. The Council provided staff with a regular newsletter, Work4ce, and there were some informative education-specific newsletters for staff in pre-school and for Information and Communications Technology (ICT). Some staff in primary and secondary schools felt the need for a regular and more detailed up-date on Council issues and developments specific to education. Plans were in hand to reinstate a newsletter for the primary sector. An annual Standards and Quality Report gave a clear summary of the work of the Education Service and parents received helpful Standards and Quality Reports from all primary and secondary schools. Parents also benefited from a series of informative leaflets about current developments. The Education Service had made effective use of video-conferencing to overcome the difficulties imposed by the geography of the area. Video-conferencing had enabled teachers in remote locations to participate in working groups and allowed meetings of headteachers of island schools to be held more frequently. Video-conferencing technology had been used to deliver staff development to teachers in remote areas and had enabled some parents to access School Board training. 23 The geographical spread of the Council made it difficult for the Education Service to maintain direct contact with School Boards. Nevertheless, in the pre-inspection survey, a majority of School Boards chairpersons (68%) agreed that the Education Service was good at letting them know about its policies and plans for education and almost all (97%) agreed that they were aware of how to channel views, enquiries and complaints. However, just over half agreed that they could access good information about the quality of education across the Council as a whole. The Education Service organised bi-annual information events for parents and School Board members. Participants praised the quality of these events. School Boards received a helpful annual newsletter. Overall, the Education Service had robust systems for consultation and communication. Staff recognised the need to build further on existing strengths, particularly in relation to consultation with secondary schools and with parents and pupils. It was currently taking steps to strengthen its approaches in each of these specific areas. 5. Operational management Service planning The quality of Service Planning was good. Planning processes took appropriate account of local and national priorities and maintained a continuing focus on certain priorities in subsequent plans. There were clear links between Community Planning, the Corporate Plan and the Education Service and Budget Plan. The Council’s planning cycle, aligned to Corporate and establishment working cycles, was understood by schools and was relevant to their activities and procedures. The structure of plans showed clear connections between aims, audit, improvement objectives and actions. The responsibilities 24 of senior managers for leading on specific actions were clearly specified. Overall, only a majority of headteachers (65%) felt appropriately consulted on the direction and priorities of the Service and Budget Plan. Effective consultation had taken place with pre-school and primary headteachers, but most secondary headteachers did not feel consulted. Recently they had been included more fully in both planning and prioritising action on improvement through monthly meetings with the Head of Service. Many of those interviewed during the inspection commented favourably on recent action to involve them. The Education Service and Budget Plan focussed on major important priorities including action on continuous improvement in the quality of education, lifelong learning, the promotion of partnership working and the effective use of existing resources. Anticipated outcomes were clearly stated. The plan needed to provide more information on how successes were to be measured. The system reporting on progress at quarterly intervals was an effective mechanism for tracking and monitoring progress in the implementation of tasks. More rigorous approaches were required to measuring the impact and effectiveness of key priorities. The planning process fulfilled the statutory requirement for an annual statement of improvement objectives and an annual report on progress towards meeting them. Planning also gave due attention to partnerships with others within Community Services and other providers. The roles and responsibilities of partners were clearly defined in plans and there were good examples of integrated planning across the Community Services. Headteachers were very clear about the importance of the annual statement of improvement objectives and the Service and Budget Plan in relation to setting priorities for establishment improvement plans. Priorities and 25 plans were distributed to schools and placed on EÒLAS to ensure that they clearly informed establishment planning processes. Examples of the outcomes of effective planning were evident in improvement in attainment in the early years of primary education, pupils’ attainment at S1/S2, the introduction of national qualifications, increased inter-agency working, Gaelic developments and more effective health promotion. Procedures for service planning were sound and were impacting on improvement. There was a good and growing joint-working between the Quality Standards Manager and the corporate Policy and Strategy Manager founded on their work to develop greater Council wide consistency in planning processes. They should now explore the beneficial impact of a Best Value approach to make planning more effective. Deployment and effectiveness of centrally-employed staff Performance in this area was good. Centrally-employed staff showed high levels of commitment and their effectiveness was enhanced by the very strong teamwork at all levels within the Education Service. The Quality Standards Manager was a well-established senior member of the Quality Improvement Team. He brought a wide range of experience and expertise to the post and worked closely and very well with the Heads of Service for Education. He had had a key role in developing the Quality Standards Framework. The formation of Community Services had provided good opportunities for his expertise to be used more at a corporate level in service planning. There was scope to extend his deployment more widely across Community Services. As approaches to support and challenge are revised for secondary schools, it would be appropriate to re-examine the respective roles of the Quality Standards Manager and the Head of Secondary and Pupil Support. 26 The Council’s commitment to ensuring continuous improvement in the quality of education was reflected in the recent increase in QIOs who were deployed with remits focused on providing support and challenge for schools. The Director of Community Services and Heads of Service for Education had recognised the need to extend the central team deployed to work with secondary schools which, previously, had been too limited. All QIOs were clear about the expectations of their role in relation to improving the attainment and achievement of children and young people. The work of the QIOs was supported by well-defined action plans. Increasingly, officers were working in multi-disciplinary teams and forums. A small team provided very good support for pre-school education. They worked very effectively together and with staff in other sections of Community Services to support young children and their families. The very clear linkages between the various aspects of the remits of all staff that supported pre-school provision assisted effective communication and joint working. Almost all heads of pre-school provision (92%) were clear about the role of the QIO in relation to their establishments and were confident of appropriate support being available if required. QIOs working in primary schools were making very good progress in adapting to their increased responsibility for quality assurance and school improvement. Almost all primary school headteachers (96%) were clear about the role of QIOs in relation to their establishments and almost all (91%) agreed that QIOs maintained effective contact with their schools. Clarity of the QIOs’ roles in relation to secondary schools had still to be fully established. Most secondary headteachers (75%) agreed that they were clear about the QIOs’ role in relation to their schools, but only a majority (63%) felt that officers maintained effective contact with 27 their schools. While it was too early to see the full impact of the extended team of QIOs with responsibilities relating to secondary schools, there were signs that their input was beginning to be effective. Area Network Support Teams (ANSTs) provided much valued advice and support to schools. Across the teams there was a good range of specialisms to support specific needs, and team members worked well together to share knowledge and expertise. The QIO with overall management responsibility for the ANSTs showed strong commitment to her work. She had a firm grasp of operational issues and supported ANSTs and establishments well. Her very good knowledge of specific issues related to her remit had enabled her to play a significant role in developing key guidance for schools on supporting children and supporting effective learning. The Heads of Service had recognised the need to extend this team through, for example, the appointment of a QIO for pupil support and social inclusion to ensure that schools were supported to provide appropriately for the wider range of pupil needs. The Psychological Service team made an important contribution to the quality of support for pupils. Staff worked closely with children, parents and schools to identify individual needs and to provide a range of appropriate and highly valued services. In addition, educational psychologists supported developments in approaches to meeting the needs of pupils with autism, specific literacy difficulties, and behavioural difficulties. The Principal Psychologist had led a key project to promote the Service’s responses to Better Behaviour - Better Learning. He and his colleagues also played a major role in carrying out research and evaluations to improve approaches to learning and teaching. A strong and innovative feature of the Council’s support for primary schools was the well-established structure of 28 Area Co-ordinators. This initiative was an imaginative response to the dispersed rural nature of much of the Council’s area. All seven Area Co-ordinators were experienced headteachers who had been allocated additional funding to release them for these extra duties. They had key roles in taking forward local and national priorities, in communication and consultation, in providing local support for primary schools, in mentoring new headteachers, and in assisting the QIOs in providing additional intensive support for identified schools. Their very effective contributions were highly valued by schools and the Education Service staff. Schools received very good support from other centrally-employed staff, in areas such as ICT, general support, personnel and finance. The work being done by the Education Support Officer for ICT in supporting the use of ICT to enhance learning and teaching was highly valued by schools. The high quality service provided by the administration section of the Education Service was well recognised and appreciated. Centrally-employed staff had very good opportunities for staff development and were included in arrangements for professional review and development. A very well planned programme of training and continuous professional development (CPD) was in place for the new QIOs. They were also very well supported through mentoring by the Heads of Service. Overall, the work of centrally-employed staff was having a positive impact on provision in schools and other educational establishments. The work of the QIOs in increasing the level and quality of support and challenge for schools was soundly established in primary schools but had yet to be fully implemented in secondary schools. Very good measures were in place, through well-documented procedures and regular team meetings, to develop consistency of practice across the team. 29 6. Resource and financial management Resource management The overall management of resources was fair. The Council had introduced a range of measures to improve resource management, but it was too early to assess the full impact of many of these changes. The Council was continuing to develop a more structured approach to performance planning, monitoring and reporting. This was evident in the new Performance Management Framework approved by the Strategic Policy Committee in December 2004. One of the key aims of the framework was to link budget allocations more closely to service planning. A timetable had been set to ensure all services introduced new approaches to performance management by late 2005 and implemented an integrated information management database by 2007. The Council’s strong commitment to education was demonstrated in its allocation of resources. Over the period 2002/2003 to 2004/2005 the budget allocated to education had increased from £80.9 million to £93.6 million. Expenditure per primary school pupil was in line with the average in comparator authorities and above the national average. Expenditure per secondary pupil was in line with the average in comparator authorities and well above the national average. There were some positive features in the Education Service’s approach to estate management. The original School Estate Asset Strategy and Management Plan of January 2004 identified an all inclusive cost of modernising the school estate of £158 million. Steps were being taken to ensure that this plan was incorporated into the overall Corporate Asset Management Strategy and management arrangements. 30 In 2003/2004, 57% of primary schools were less than 60% occupied and only 7% were more than 80% occupied. Some steps had been taken to address the issue of over-capacity in primary schools and a small number had been closed in recent years. Elected members and officers of the Council were particularly conscious of balancing education need and financial resource against the effect on local communities when considering potential school closures. The Council was working with a private sector partner and continuing a dialogue with the School Estate Division of the Scottish Executive to ensure appropriate decisions were made taking account of these factors. However, there was a need to establish a clear and practical set of procedures for the review of schools to address issues of increasing over-capacity in primary schools. Over the last four years, the Council’s plans for the management of the future school estate were linked directly to a major Public Private Partnership (PPP) initiative. The form of PPP chosen was a Non Profit Distributing Organisation (NPDO). Proposals were at an advanced stage with financial closure anticipated in May 2005. The construction plan included a completion date of October 2007. The scale of the project had varied significantly since 2001 when the original Outline Business Case (OBC) was submitted. Following a detailed consultation exercise in 2004 original proposals were amended to include 17 schools. However, decisions about the scale of the project were still to be finalised. The comprehensive and complex nature of the project had led to perceptions among some School Board chairpersons, staff and parents of undue delay, given the need to improve the condition of some schools. The Council was also engaged in strategic planning for the management of those parts of the school estate which would not be covered by the NPDO project. Over 70 additional schools required extensive modernisation. Capital monies have been identified for the next three 31 years to address priority areas. Nevertheless, there remained important decisions to be taken about the management of the school estate and a pressing need to respond to delays in achieving an improved environment for learning in some schools. The current Best Value regime was introduced in 2001 as a result of recommendations made by an external consultant who had been engaged to refine the Council’s Best Value process. The Education Service had undertaken a number of Best Value service reviews covering various aspects of its work. As a result improvements had been made to provision for school transport, support for pupils’ learning, pre-school education and the use of ICT in administration. Reviews of janitorial services, cleaning and catering have also provided improvements in resource management. The Council had acted positively to national changes in Best Value requirements by setting up a Best Value Network across all services, to which Education made an important contribution. The Council was in the process of responding to the Audit Scotland Transitional Audit of Best Value in July 2004 and reviewing the procedures currently in place for best value reviews. The new Performance Management Framework will provide the Education Service with further opportunities to strengthen and integrate Best Value approaches to securing improvement. Provision of ICT to support schools and administration was good. The draft paper ICT support for Community Services presented an overview of present arrangements and recommendations for the delivery of an enhanced ICT service. A Broadband Pathfinder initiative was about to be re-launched under the management of a consortia of Local Authorities. Initial indications were that the project was likely to start to deliver Broadband services in Argyll and Bute from 2007 onwards. Given the impact of ICT for communication, this was a potentially very valuable development. 32 Staffing levels within schools were good. Effective use was made of support staff and non-teaching assistants. Support for children with additional learning needs was allocated annually, based on a review of need. In some locations there were particular problems in securing appropriately qualified supply teachers to cover absences. Similarly, some areas faced difficulties in recruiting and retaining appropriate staff. The Council was working hard to address these problems. An Education Service Health and Safety Committee met regularly to review and address Health and Safety issues within schools and other education establishments. Health and Safety guidance was available within master safety files. Headteachers carried out a substantial number of risk assessments at local level. Further training should be made available to them to enable such assessments to be carried out to the required level. Energy costs were managed centrally. Further consideration should be given to re-introducing the system through which volume savings on energy were returned to schools with price risk being retained at the centre. A spend to save project on boiler replacement had been introduced to aid energy efficiency. Overall, advances had been made in the equality of resource management, but important weaknesses remained. Further developments were required to address issues of overcapacity in primary schools and the upgrading and replacement of school buildings to improve the learning environment available to pupils. Approaches to Best Value needed to be more fully integrated into performance management to deliver improvement. Financial management The quality of financial management was good. Arrangements for monitoring the budget within Education Services and the budget devolved to schools 33 were effective. Steps had been being taken to ensure that budget allocations were linked more closely to service planning, and that performance and financial reporting were more closely integrated. The respective roles of the Strategic Policy Committee, the Head of Strategic Finance and Service Directors were clearly defined within appropriate and recently revised Financial Regulations. They covered financial administration, planning and budgeting, financial and budgetary control, and specifics such as virement. The Head of Strategic Finance was responsible for collating all service monitoring reports and producing a summary corporate monitoring report. The roles of education staff, including the responsibilities of budget holders, were clearly defined. All budget holders met monthly with their Finance Team to monitor budgets and discuss issues arising. The Council had clear and appropriate procedures for agreeing the corporate budget and identifying allocations to each service. Throughout 2004/2005, budget allocations had been amended appropriately to reflect additional resources allocated from the Scottish Executive or from central reserves, and to reflect any inter-service budget transfers. There has been a significant improvement in budgetary control over the last few years. A larger and more highly qualified financial team had been put in place within Community Services. Within the Education Service, detailed budget reports were considered monthly and provided to the Strategic Policy Committee on a regular cyclical basis. Reports identified budget pressures, highlighted major variances, and, where possible, identified the means of dealing with them. Very good support for this process was provided by the Education Finance Team. Elected members were kept well informed on the current budget position and emerging issues. 34 Education had a well-established Devolved Management of Resources (DMR) scheme. Devolved budgets had been introduced for all pre-school provision. Across all sectors, the clear guidelines for the operation of the scheme had been reviewed in 2003/2004. Some 90% of the budget was devolved to schools. Repairs and maintenance budgets were managed centrally and work was prioritised according to agreed property management arrangements. Headteachers were provided with monthly monitoring reports and transaction reports to help them control their devolved budgets. Helpful support for DMR was provided through the Central Finance Team. The Administrative and Finance Assistants (AFAs) who supported a secondary school and a cluster of associated primaries to deal with financial and core administrative duties provided valuable and effective additional support for schools. A review team had been established to consider and report on proposals for the future role and responsibilities of AFAs. Most headteachers (87%) agreed that the authority’s financial procedures were effective for their establishments. Financial management and budgetary control had improved and were working well at corporate and service levels. 7. Performance monitoring and continuous improvement Measuring, monitoring and evaluating performance The quality of measuring, monitoring and evaluating the Education Service’s performance was fair overall. A range of approaches had been put in place to monitor and evaluate the performance of establishments and the authority was continuing to develop these further. Policy and practice were well established and effective in pre-school establishments and primary schools. 35 However, there had been important weaknesses in monitoring aspects of performance in the secondary sector. More robust procedures were being put in place, but it was too early for evidence of impact. In the pre-inspection survey, most headteachers (86%) expressed confidence in the authority knowing their establishments well. They acknowledged the authority’s commitment and encouragement to develop systematic approaches to monitoring and evaluating at establishment level. A very strong, clear and systematic approach to quality development had been established in pre-school centres, both in those managed by the Education Service and by partners. Annual support and challenge visits and a programme of quality monitoring visits provided staff with a clear view of the quality of provision in establishments. Information gathered was used well to support improvement. All centres completed self-evaluation returns annually and the outcomes were used to inform planning and set priorities. Aspects of effective practice, particularly in recording and reporting, were being extended into procedures in the primary sector. The pattern of support and challenge in primary schools was good. Quality assurance and improvement at operational level was the responsibility of the QIOs. As well as monitoring and providing feedback on school improvement planning and standards and quality reports, QIOs for primary schools undertook annual Key Area Visits to evaluate each school’s performance in particular aspects of its work. Appropriately, these visits always included a focus on aspects of learning, teaching and attainment. Feedback to schools resulted in an agreed agenda for action to show good practice or address weaknesses. The results of the school visits helped to determine programmes of staff development. A programme of School Review Visits conducted by the 36 Quality Standards Manager, QIOs and a manager from another school, provided a more extensive and in-depth review of the quality and outcomes of provision in individual schools. Increasingly effective overall deployment of QIOs was exemplified in the proportionate approach that the Education Service had adopted to ensure that the extent of support allocated to schools was relative to identified needs or weaknesses. QIOs had also deployed additional intensive support to address identified weaknesses in leadership. The impact of this was evident in those schools which had received intensive support. The provision of support and challenge to secondary schools had not been as systematic and well established as in other sectors. Senior managers had carried out reviews with headteachers and senior management teams. However, senior managers had not been able to sustain the intensity of challenge and support due to other duties. The recent appointment, induction and training of a number of QIOs to be deployed primarily in the secondary sector were evidence of the authority’s intention to address the shortcomings and significantly strengthen the QIO team. A programme of Key Area Visits similar to those in primary schools was being introduced. Also a pilot School Review had been conducted to ascertain the best way of using reviews to assist schools to improve. QIOs had visited secondary schools to identify good practice and challenge weaknesses in attainment in subject departments. Schools identified as having weaknesses as a result of the authority’s quality assurance procedures and/or HMIE inspections were receiving substantial support. The priority that the authority was giving to improving challenge and support for secondary schools had the potential to address weaknesses effectively. The Education Service provided schools with helpful analyses of 5-14 and Scottish Qualifications Authority 37 (SQA) attainment to help them to target aspects which needed improvement. The 5-14 analysis provided good information about the performance of groups of pupils, trends and national comparisons. Headteachers found this information helpful and it formed the basis for discussion as part of the annual cycle of visits by the QIOs. Managers in secondary schools reported on the benefits of the assistance given in analysing SQA statistics, particularly the additional insights provided by an external consultant. The data was discussed at a headteachers’ meeting and the Head of Service and Quality Standards Manager visited individual schools for detailed discussion on results. These visits focused on what could be learned from consistently high performing departments and those showing poor performance over a number of years. Action plans were agreed. Headteachers provided an annual presentation on attainment to elected members at their Local Area Committee meetings. Some schools, particularly in the secondary sector, were investigating and developing approaches to tracking and monitoring the progress of individual pupils. The pre-inspection reports prepared by Education Service officers showed that they had a good knowledge of performance in most schools. As a result, they were able to use staff in successful schools to assist others to improve. Officers also provided other support to schools they had identified as having weaknesses. However, they had not been fully aware of the extent of some weaknesses in a few schools. The authority made good use of HMIE inspection reports as a means of monitoring performance and continuous improvement. HMIE’s follow-through procedures found that the authority was effective in providing a high level of support to assist schools successfully address the main points for action in inspection reports. The authority’s scheme for professional review and development ensured that all centrally-deployed staff 38 were reviewed annually. Headteachers were reviewed biennially by a peer reviewer. This approach to the review of headteachers was not wholly successful. A majority of headteachers (72%) were confident that the authority had a good knowledge of their performance as a head of establishment through the staff review and development scheme. Procedures for headteacher reviews and systems for analysing and using the results required to be strengthened. All schools and pre-school centres produced annual Standards and Quality reports, based on clear guidelines and monitored by the Quality Services Manager and QIOs. The clarity of evaluations they contained was improving and the reports provided useful information to parents and other stakeholders. These reports were an increasingly important part of the authority’s approach to quality improvement by providing a way of overviewing the strengths and needs in the system. In March 2004, following staff training, all area Community Learning and Development teams evaluated their work with young people and adult learners. The outcomes informed the Strategic Development Plan and Area Development Plans for 2004/2005 and helped develop baseline performance data for future monitoring and evaluation. There was a strengthening culture of quality improvement within the Education Service. Senior managers had used the QMIE framework, surveys of headteachers, analysis of HMIE reports, a number of reviews and attainment data to evaluate the effectiveness of their own management and help inform service planning and the development and refinement of quality improvement processes. Some steps had been taken to monitor the implementation of key policies and initiatives, but more needed to be done to rigorously evaluate their impact on improvement. 39 Commendably, education headquarters administrative staff had engaged in a process of self-evaluation and continuous improvement. They had attained Charter Mark status in 2001. The reorganisation had delayed the planned updating of that status. Overall, the approach to performance monitoring was now based on sound principles. Significant progress had been made in developing support and challenge proportionate to meet the circumstances and needs of individual pre-school and primary establishments. Some schools had improved markedly as a result. There was a growing sense of common purpose among staff. The Education Service had recognised and was responding positively to the need to strengthen the quality improvement role in secondary schools. However, all measures to address weaknesses were not fully in place. Continuous improvement in performance The overall impact of approaches to securing continuous improvement was good. The Education Service had in place a number of initiatives to support establishments and generate improvement, particularly in pre-school establishments and primary schools. Almost all heads of establishments (98%) in the pre-inspection survey agreed that senior managers were committed to quality improvement. Almost all (91%) thought that the authority had a good range of actions to support quality development and most (89%) were confident that the authority was helping their establishment to improve the quality of education. These views were held less strongly by secondary headteachers. The most recent pre-inspection reports prepared by the Education Service had been very helpful and evaluative. The quality of support for schools which had had an HMIE inspection was improving. Follow-through inspections indicated a high level of response and improvement in addressing the main points for action in 40 inspection reports. There were also signs that the Service was prepared to take appropriate action to tackle underperformance identified by its own review processes. There was evidence of improvement in the quality of pupils’ experience and aspects of schools performance. However, the challenge remained to further improve existing strong levels of pupils’ attainment. Support for pre-school education Very good support was given to pre-school education. In recent years there had been an expansion in provision and the authority provided a pre-school place for all threeand four-year-old children whose parents or carers wanted it. The QIO with responsibility for pre-school education and the Principal Officers pre-five provided very good support for the broad range of nursery classes and partnership centres and were helping them to improve. Four Early Years and Family Support workers had recently been appointed to enhance the support for partnership centres and a range of child care services. Good links had been established with staff in the Children and Families Service to extend support for young children and their families. The very successful Preschool Education Provision Helpline provided an open and easily accessible way for parents to obtain information and advice. Council staff and partner providers also found it provided valuable support. This service was nominated for a Convention of Scottish Local Authorities (COSLA) award for customer satisfaction. The Education Service provided an extensive and very helpful range of curricular guidelines, programmes and materials to staff, including advice on play, and developing children’s early literacy and numeracy skills. A comprehensive procedures manual was issued to all providers and a helpful handbook was given to all members of the Childcare Partnership. The materials had had a positive impact on improving children’s experience 41 and learning. An innovative electronic system TEDEY (Tracking Educational Development Early Years) had been introduced successfully to monitor, record and track individual children’s progress. It also assisted reporting to parents and transferring information from pre-school to primary. Good advice was provided on self-evaluation and planning for improvement. Good practice was shared through visits from Council officers, an annual conference for pre-school providers and a regular newsletter. Following an annual needs analysis to identify training requirements, a broad staff development programme was planned and offered to all staff. It included appropriate opportunities for staff to access accredited courses which were provided by further and higher education providers. Overall, the very strong support provided by the authority had done much to ensure that children in pre-school provision were receiving a high quality experience. Inspection of nursery classes in primary schools found most children were making good progress. Support for primary schools and 5-14 The Education Service provided strong support for its primary schools to promote improvement. The 5-14 curriculum was supported very effectively through a range of well-designed support materials. These have the merit of addressing the issues which arose from the nature and size of schools which varied so markedly. The more recently produced packs had helped schools to address aspects of the curriculum identified as in need of improvement. Recent examples of effective use of curriculum materials included science, health education and social subjects. The support materials were helping schools to make programmes more coherent and improve continuity and progression in developing pupils’ knowledge and skills. 42 To support pupils’ learning at the early stages, and raise attainment in numeracy and literacy, well-planned staff development had been offered to all pre-school and primary school staff. This initiative had helped to improve levels of attainment at P1 to P3. The Education Service was also placing a strong focus on improving writing at all stages. The introduction of new materials for writing, supported by a comprehensive programme of staff development, was having a positive impact on levels of attainment. In a few areas, projects to promote raised attainment through improved collaboration between associated primary and secondary schools were also helping to improve the quality of pupils’ writing. The involvement of all schools in the Assessment is for Learning Project was being used effectively to further promote the Service’s focus on teaching for effective learning. Staff were responding well and with increased enthusiasm as they identified the positive outcomes. Innovation in relation to ICT developments was very well established. Recent developments in the use of video-conferencing to support aspects of the primary curriculum were notable, and had been taken forward with support from national funding. Video links between schools were used, for example, to support the teaching of French, to enable pupils in small schools to work on shared projects with their peers in other schools, and to provide additional support for learning. Use of video-conferencing had also been used effectively by health professionals involved in providing targeted support for pupils. Between 2001 and 2004, the percentage of primary pupils achieving or exceeding national levels of attainment for their stage in mathematics and writing had improved slightly. It had remained relatively steady in reading. However, pupils’ levels of attainment in all three areas had remained above those of national and comparator averages. In writing, rates of improvement over this period were broadly in line with those achieved in 43 comparator authorities and nationally. In reading, the rates of improvement were below those achieved in comparator authorities and nationally. Support for secondary schools There had been important weaknesses in challenge to secondary schools to promote improvement. Revised structures and procedures were being put in place to promote continuous improvement, but it was too early for them to have had significant impact. Good support was given to schools through the provision of performance information, from a variety of sources, which enabled staff to analyse patterns of attainment and plan improvements. The work of the Quality Standards Manager in analysing and presenting performance information on schools added to the level of support and challenge which the authority provided to schools. Support had been provided to schools through an external consultant to review and plan their curriculum structures. Working groups of secondary headteachers were making good progress in reviewing current guidance on curriculum flexibility and in producing policy advice to promote enterprise in education and assertive discipline. Secondary schools had been supported previously in implementing National Qualifications by a team of Subject Development Co-ordinators. They were Principal Teachers who were given time and money to support curriculum development in their particular subject areas across the authority. Although some subjects had been supported well, overall, the outcomes of this structure had been variable. The Head of Secondary Schools and Pupil Support was in the process of re-establishing a more structured and managed framework of support for secondary subjects, through the QIOs and the appointment of Subject Leaders with particular expertise. 44 The Partners in Excellence project in modern languages provided significant benefit to senior pupils and had resulted in an increased level of uptake in Spanish and French. The Council’s plans to expand health promotion and Eco schools were commendable. The Council had provided a strong focus on a national project on assessment and good support to enable staff to consider issues on the effectiveness of teaching and learning approaches. This offered worthwhile opportunities to promote and deliver continuous improvement. Between 2001 and 2004, secondary 5-14 attainment levels had improved steadily in reading. In writing, attainment had increased from 2001 to 2003. Attainment in both reading and writing was above both national and comparator authorities’ averages. In mathematics, attainment increased steadily from 2001 to 2003. It was above national averages but below that of comparator authorities, except in 2003. In all these curriculum areas, rates of improvement were broadly in line with those nationally. In reading, the rate of improvement was above that achieved in comparator authorities, and in writing and mathematics, it was in line with their levels of improvement. In S4, levels of attainment in National Qualifications were high, but had remained roughly level from 2000 to 2004. Attainment levels were strong in S5, but had remained relatively steady over the last four years. Although, overall, secondary schools in Argyll and Bute performed above the national and comparator authority averages, the Education Service needed to promote and support an ‘improvement on previous best’ ethos to deliver its commitment to continuous improvement in the quality of education. Support for pupils The Education Service demonstrated a strong commitment to social inclusion and had developed a range of strategies to provide very good support for pupils. It had set out a clear framework in Supporting 45 Children: Supporting Effective Learning for meeting the needs of children with additional support needs including special educational needs, within their local schools. The Education Service had been successful in that regard and only a few pupils were in placements outwith the authority. Very good arrangements were in place for pupils attending specialist learning centres to receive some aspects of their education within their local schools. Following the Scrutiny Review of the Education Service in 2002, one outcome was to inform the development of more coherent support systems within schools. Area network support teams were supplemented and good attention was given to ensuring that team members had a good range of skills and experience to support a wide range of pupils’ specific needs. Headteachers were consulted on the deployment of area network support teams and, overall, schools were very positive about the quality of support delivered by teams. More integrated approaches to support for pupils were being adopted in secondary schools and the Education Service had allocated additional resources to provide more teaching and auxiliary support. Across the authority, a “staged intervention” approach had been established to improve approaches to identifying and meeting the needs of pupils with learning difficulties and those with social, emotional and behavioural difficulties. Effective partnership working with multi-agency groups was helping the Education Service to provide better targeted support to children and their families. This included strong partnership working with social work colleagues to support looked-after and looked-after and accommodated children. The Education Service had taken forward a number of projects to support pupils with behavioural difficulties and those at risk from exclusion. It had deployed additional staff to extend support teams within secondary schools, promoted the use of joint assessment teams, funded a range of initiatives in primary schools and was 46 working with other agencies to provide alternative educational programmes. Over the past few years, the number of exclusions of pupils from primary schools was in line with national averages but, in 2002/2003, there was a rise in the number of pupils excluded from secondary schools. Senior managers carefully monitored the rate of exclusions and worked with schools where exclusions were comparatively high. There were encouraging signs that the various projects were beginning to have a positive impact with a fall in the number of exclusions in 2003/2004. The Integrated Community Schools development had made a positive contribution to the effectiveness of the Service’s inclusion strategies. It had improved links with other services to facilitate staged intervention approaches to support pupils and meet their individual needs. It had also delivered projects to strengthen partnerships with parents, improve approaches to managing children’s behaviour, support pupils moving from primary to secondary school, and develop self-esteem in children. Joint agency training on health issues had enabled staff to enhance education and care for children and families. Building on this approach, the Council had recently introduced the concept of Fuller Services In Our Neighbourhoods and Schools (FUSIONS) to better integrate all services working with children and their families in order to provide high quality support for children’s learning and well-being. The Integrated Service Action Group (ISAG) comprising senior managers from education, health, social work and the voluntary sector provided strategic direction and management for the initiative. Four Children’s Services Teams had been set up in the four main areas of the Council and a range of projects had been introduced to provide further support within and outwith schools. All of these developments had the potential to achieve the commitment to make services more ‘joined-up’ for children, young people and their families. 47 Support for staff development The education authority was highly committed to supporting teachers’ staff development. Most headteachers (89%) responding to the pre-inspection survey agreed that staff were assisted in accessing appropriate staff development and training to support improvement in their work. The Education Service had a well organised approach to identifying staff development needs. A wide range of courses was delivered, systematically evaluated and generally found to be of high quality. There was a particularly good range of courses for pre-school and primary staff. The Education Service had supported major educational initiatives well through comprehensive programmes of staff training on, for example, assessment, writing, mathematics and behaviour management. Other key features of the education authority’s approach to supporting staff included the following. 48 • The Education Service had put in place very good arrangements for the support of probationer teachers. Residential courses for newly promoted staff, including headteachers, were effective in inducting new post-holders and providing, where appropriate, additional management training. The authority gave good opportunities for promoted members of staff to participate in Scottish Qualifications for Headship training. It was collaborating with Paisley University to provide Chartered teacher training. • In the pre-school and primary sectors, support staff had good opportunities to acquire relevant training including additional qualifications such as a Higher National Certificate in Childcare. • In secondary schools, headteachers made good use of resources devolved to them for staff development by supporting staff to access a wide range of development opportunities. The Education Service had provided a good range of staff development opportunities to help build confidence and skills in supporting the wide range of pupils’ needs. Training included contributions from local, national and international speakers on autism, dyslexia, and behaviour management. Staff in Area Network Support Teams and schools were encouraged to obtain specialist qualifications and auxiliary staff supporting pupils with special educational needs also had opportunities to gain national qualifications. The Education Service had recently appointed a QIO with responsibility for Continuous Professional Development (CPD) and set up a steering group which had produced a draft action plan to further strengthen the range and quality of CPD provision. Other features of support Support for Gaelic language The Education Service had a comprehensive and clear policy for the development of Gaelic education. The recent development of a Council wide Gaelic Development Strategy set a useful, wider framework for the work of the Education Service. Despite considerable difficulties presented by the impact of national staffing shortages the Education Service continued to promote and develop provision for Gaelic and, in some instances, took a lead nationally in doing so. Recent examples included the opening of further Gaelic medium provision, the successful development of Gaelic Language in the Primary School (GLPS) and effective joint working between teachers to deliver geography in a secondary school online. 49 Staff in schools greatly valued the support given by officers with responsibility for Gaelic medium education. There were examples of very good quality teaching, but there was general recognition of a need to work towards achieving greater consistency in the overall quality of outcomes for pupils. There were some areas of weakness in the authority’s arrangements for monitoring and ensuring consistency in the quality of Gaelic provision. This included some inconsistency in the range of provision offered to pupils progressing to secondary education and in subjects they could study using the medium of Gaelic. The authority had taken a lead in developing a GLPS course for teachers across a consortium of local authorities and provision for bilingual education was developing very well. Initial external evaluation of the pilot project across the consortium authorities had been positive and the scheme continued to develop and thrive. Within the authority, just over a third of all primary schools were now teaching Gaelic as an additional language. There were as yet no formal arrangements in place within the authority to monitor and evaluate the impact of this initiative and the benefits it offered pupils. Staff recognised the need to address this. There were very good examples of the effective use of ICT to allow pupils to learn online and to link with others but these were not consistent across the authority. In order to address the issues presented by staffing shortages the authority had made some good progress towards developing partnerships with higher education institutions to enable community based training of teachers to take place. Overall, the authority was very supportive of staff who wished to re-train and transfer into Gaelic medium teaching. 50 Health The promotion of healthy eating in schools and residential establishments was a priority in the Council’s Corporate Plan. All education establishments were supported to be health promoting through the FUSIONS initiative and the work of the development officer responsible for Health Promoting Schools. The Education Service was working very effectively as part of a multi-agency strategy group to implement the recommendations of Hungry for Success5. This development was linked appropriately to broader health promotion priorities set in the current year’s Service and Budget Plan. There was a comprehensive drugs education programme. Many schools participated in the Scotland’s Health at Work Award to improve staff health and well-being. Sports The authority had developed a positive approach to sports development which took account of the particular features, facilities and challenges within Argyll and Bute. Productive partnerships were being established between schools, external agencies and local communities. The work of the Active Schools staff was resulting in a notable increase in the range of opportunities for pupils to take part in sports. Thoughtful planning ensured that due account was being taken of the wide-ranging needs of Argyll and Bute schools. The Active Sports Manager was effective in building on strengths within local communities to the benefit of pupils. 5 Hungry for Success: A Whole School Approach to School Meals in Scotland, Scottish Executive, 2003. 51 Through the Active Schools Programme the Council supported a major initiative called STRAMASH. Programmes of sport and adventure activities were provided in different areas. Easter and summer activity programmes provided an extensive range of outdoor activities and personal development opportunities for pupils. Funds were made available for staff, pupils and adult volunteers to gain or upgrade coaching qualifications. Authority-wide programmes to develop badminton, basketball and hockey had been introduced successfully. Increased coaching opportunities were provided to pupils to further develop their skills. A working group had been set up to develop an overall Sports Strategy. A Sports Facilities Plan had been developed and the Council was considering opportunities for joint funding to finance and implement aspect of it. As a result of a range of initiatives, opportunities provided for young people to develop their talents and physical skills had been improved. More opportunities were available to them to increase levels of physical activity. Links between schools and their communities had been strengthened. The Arts The Council gave good support for a wide range of initiatives and activities in the arts. It successfully encouraged partnership between schools and local individuals and arts groups to enable pupils to participate in arts experiences and as a means of raising their achievements more widely. Steps were taken to ensure that pupils in more remote and island communities benefited from access to arts and cultural activities and expertise through the use of video-conferencing. The instrumental service provided tuition in a majority of primary schools and most secondary schools. Steps had been taken to extend the diversity of musical instrument teaching to the benefit of pupils. 52 The Council provided strong support to schools to work with local Gaelic Féisean to promote traditional music and culture. A wide range of projects, raised pupils’ awareness of traditional music, provided opportunities for instrumental, encouraged Gaelic singing, gave pupils opportunities to participate in community performances and strengthened partnership with local community groups. The Council had consulted on its cultural strategy which it had recently approved. This strategy had the potential capacity to sustain effective practice and improve the coherence in provision. Enterprise Education The key role for education in the economic and social sustainability and regeneration of communities throughout the Council area was widely recognised. The Council was a ‘pathfinder authority’ in taking forward Determined to Succeed 6. The further development of enterprise education featured clearly in the Service and Budget Plan. A Principal Teacher of enterprise was appointed in every secondary school and there were seven primary area co-ordinators with responsibilities for overseeing and developing enterprise activities. A range of activities had been introduced to raise awareness of Determined to Succeed. A review group representing the Council, Careers Scotland and Argyll and the Islands Enterprise had been formed to monitor progress and report to a multi agency steering group. Enterprise in Education: Teaching for Effective Learning had been issued to all schools to provide guidance and consistency in approach to policy formation and planning for enterprise. ‘UP for Enterprise’ had been introduced in S1/2 to develop core skills and raise pupils’ expectations 6 Determined to Succeed – Scottish Executive, 2002. 53 and self-confidence. Young Enterprise Scotland (YES) was supported well with a number of schools registering a company. All pupils in S3/S4 undertook work experience and most gained accreditation through a National Qualification. A number of schools had been successful in gaining national awards for their work in enterprise education. The focus on activities to deliver enterprise education had helped to build pupils’ self-confidence, self-reliance and ambition. Sharing good practice The Education Service employed a wide range of effective approaches to sharing good practice including visits from Council officers, annual conferences and EÒLAS. In the pre-inspection questionnaire, most headteachers (87%) agreed that the Education Service was effective in disseminating good practice. The education authority recognised the need to build on its approaches to disseminating effective ways of working by putting more emphasis on recognising and celebrating effective or innovative practice and school and pupil achievement. 8. How well does the authority perform overall? Overview Argyll and Bute Council demonstrated good and improving performance across many different aspects of its work. Elected members and senior managers demonstrated a strong commitment to providing high quality services and promoting a culture of improvement. Recent restructuring, while having created a period of uncertainty, had strengthened the management capacity 54 within the Council and extended opportunities for integrated working to improve services. The vision, values and aims of the service were clear, but required some adjustment to fully reflect recent improvements in ways of delivering services within the Council. Strong partnerships were being forged across the Council and with partner agencies to provide more integrated services for children, young people and their families. The Director of Community Services and the Heads of Service with prime responsibility for education provided effective leadership by re-focusing the service, setting clear strategic direction, and prioritising and resourcing key aspects of provision which were identified as in need of improvement. A very strong sense of teamwork operated at all levels. The Heads of Service contributed very effectively to improving important aspects of provision and were highly regarded by school staff. Communication was very good. The financial management of the Education Service had improved and was sound. There was a need to further develop the process of more closely aligning budget and service planning. Arrangements for the devolution of budget responsibilities to school and pre-school centres were good and high quality support was provided from local and centrally-employed staff. Although plans were being developed to improve the school estate, more required to be done to address issues of increasing over-capacity in primary schools. Very strong support was provided for pre-school and primary education. A number of steps had been taken to improve the arrangements for supporting and challenging schools. A more proportionate and manageable system had been developed to monitor performance and provide support based on need across the dispersed and diverse communities on the mainland and islands. This system 55 was not yet established for supporting and challenging secondary schools. However, the Education Service was making determined efforts to address weaknesses in the secondary sector. The authority needed to continue to monitor the impact of the teams of QIOs on raising pupils’ attainment and achievements, and improving learning and teaching. In primary schools, attainment in mathematics and writing had improved slightly, but had remained steady in reading. At S2 in secondary school, there was evidence of improved attainment levels in mathematics and writing, and particularly in reading. At S4 and S5, attainment in National Qualifications was high, and had remained steady over the last four years. The Education Service now needed to give priority to further improving existing high levels of attainment, particularly in secondary schools. The Education Service had strong and well established approaches to the inclusion of children and young people with additional support needs within mainstream schools. It was building on this experience to extend further its partnerships with social work and health staff to provide more integrated services for the children and young people. The all round experiences and achievements of children and young people were being extended by imaginative developments in arts, culture, enterprise and sports. Overall, from a sound base, the Education Service was strengthening its impact on meeting the Council’s key aim of being recognised as Scotland’s leading rural area. 56 Key strengths • Effective communication in a dispersed authority. • Many examples of effective partnership working across Community Services. • The commitment and effectiveness of the Heads of Service with prime responsibility for education. • Teamwork across centrally-deployed staff. • Support for pre-school establishments and primary schools. • The effective inclusion of pupils with special educational needs in mainstream education. • Improvements in budget management. 9. Main points for action In addition to addressing the areas for improvement identified in this report, the local authority should act on the following recommendations. • Establish closer integration between service and budget planning. • Address the issues of capacity and the physical environment in schools. • Strengthen procedures for monitoring and evaluating the performance of secondary schools. • Ensure more effective support for the curriculum and learning and teaching in secondary schools to achieve the Council’s aim of raising attainment and achievement further. 57 Around two years after the publication of this report HM Inspectors will re-visit the authority to assess progress in meeting these recommendations. The local authority has been asked to prepare and make public an action plan, within eight weeks of the publication of this report, indicating how it will address the main points for action in the report. Margery Browning Acting HM Chief Inspector Directorate 5 June 2005 58 Appendix 1 Performance information Statistical indicators • % of school pupils staying on to S5 (post Christmas) Argyll & Bute CA Average7 National • 2002 2003 2004 74 69 65 74 68 64 74 67 64 Pupil destinations 2001/2002 2002/2003 2003/2004 % Entering Full-Time Higher Education Argyll & Bute CA Average1 National 36 33 32 33 32 31 34 28 29 % Entering Full-Time Further Education Argyll & Bute CA Average National 15 18 20 14 19 21 14 19 21 % Entering Employment Argyll & Bute CA Average National 33 30 23 35 31 23 36 35 25 7 CA Average refers to the group of education authorities which are comparative to each other in terms of various socio-economic and demographic factors. 59 • Absence As part of the 2002 Target Setting initiative, Argyll and Bute Council set itself the following target to minimise the average number of half-days absence per pupil in primary and secondary schools by 2002. Argyll & Bute Primary CA Average Secondary • Target Level (June 2001) 2001 Target Level (June 2002) 2002 2003 2004 18 19 17 18 19 17 - 18 - 17 17 17 National 18 20 17 19 19 18 Argyll & Bute 32 32 29 32 32 31 CA Average National 36 38 43 37 39 42 36 41 34 37 Exclusions from schools in Argyll and Bute 2002 Primary Exclusions Total Exclusions per 1000 Exclusions Exclusions Total Exclusions per 1000 Exclusions per 1000 10 71 10 36 - 9 - 8 - 8 National 4478 11 4131 10 4478 11 Argyll & Bute 539 96 620 110 601 105 - 49 - 50 - 51 31767 101 33465 105 CA Average National 60 Total 2004 71 Argyll & Bute CA Average Secondary 2003 9 8 31055 5 • As part of the 2002 Target Setting initiative, Argyll and Bute Council set itself the following targets in reading, writing and mathematics to be achieved by 2002, and has made the following progress in achieving them. The figures represent the percentage of pupils in primary schools attaining and expected to attain appropriate 5-14 levels by P78. Primary Target Level June 2001 2001 2002 Target Level June 2002 2003 2004 Reading Argyll & Bute CA Average National 83 77 83 80 80 83 80 81 81 81 84 80 81 82 81 81 Writing Argyll & Bute CA Average National 75 67 74 71 70 75 73 72 72 73 77 73 74 76 74 74 Maths Argyll & Bute CA Average National 86 81 80 78 79 81 78 80 80 82 81 78 80 81 81 82 2003 2004 The figures represent the percentage of pupils in secondary schools attaining and expected to attain appropriate 5-14 levels by S29. Secondary Target Level June 2001 2001 2002 Target Level June 2002 Reading Argyll & Bute CA Average National 65 54 64 62 56 67 63 59 66 59 70 63 61 71 67 64 Writing Argyll & Bute CA Average National 62 48 53 52 46 53 54 50 60 51 63 54 51 58 58 52 Maths Argyll & Bute CA Average National 66 55 56 57 51 57 59 54 59 56 64 58 54 63 64 59 8 Level A by end of P3. Level B by end of P4. Level C by end of P6. Level D by end of P7. 9 Level E by end of S2. 61 • Results in Scottish Qualifications Authority (SQA) National Qualifications. Scottish Credit and Qualifications Framework (SCQF) levels: 7: CSYS at A-C 6: Higher at A-C 5: Intermediate 2 at A-C; Standard Grade at 1-2 4: Intermediate 1 at A-C; Standard Grade at 3-4 3: Access 3 Cluster; Standard Grade at 5-6 Percentage of relevant S4 roll achieving By end of S4 2001 2002 2003 200410 English 1- 6 @ Level 3 or better Argyll & Bute CA Average National 98 95 94 96 95 93 97 95 93 96 95 94 97 95 94 Maths 1-6 @ Level 3 or better Argyll & Bute CA Average National 97 95 94 96 95 93 96 94 93 96 94 93 94 94 92 5+ @ level 3 or better Argyll & Bute CA Average National 96 93 91 95 92 91 96 92 91 95 92 91 94 92 91 5+ @ level 4 or better Argyll & Bute CA Average National 85 82 77 84 82 77 85 81 77 82 80 76 82 81 76 5+ @ level 5 or better Argyll & Bute CA Average National 36 37 33 35 37 34 39 37 34 39 37 34 33 37 34 2000 2001 2002 2003 2004 By end of S5 3+ @ level 6 or better Argyll & Bute CA Average National 26 25 23 26 26 23 23 24 23 26 24 23 26 23 22 5+ @ level 6 or better Argyll & Bute CA Average National 11 9 8 11 10 9 8 10 9 11 10 10 11 9 9 2000 2001 2002 2003 2004 11 12 10 12 13 11 14 13 12 12 13 12 13 13 12 By end of S6 1+ @ level 7 or better 10 62 2000 Argyll & Bute CA Average National 2004 figures are Pre-appeals. As part of the 2002 Target Setting initiative, Argyll and Bute Council set itself the following targets for pupils attainment in National Qualifications, and has made the following progress in achieving them. English 1-6 @ Level 3 or better Maths 1-6 @ Level 3 or better 5+ @ level 3 or better 5+ @ level 4 or better 5+ @ level 5 or better 3+ @ level 6 or better 5+ @ level 6 or better Argyll & Bute National Argyll & Bute National Argyll & Bute National Argyll & Bute National Argyll & Bute National Argyll & Bute National Argyll & Bute National Target 2002 2002 2003 2004 97 95 97 95 96 93 86 79 37 35 27 24 9 9 97 93 96 93 96 91 85 77 39 34 23 23 8 9 96 94 96 93 95 91 82 76 39 34 26 23 11 10 97 94 94 92 94 91 82 76 33 34 26 22 11 9 63 Appendix 2 Inspection coverage Establishments visited or contacted: Badden Farm Nursery School Braehead Kindergarten Busy Bees Nursery School Campbeltown Grammar School Campbeltown Nursery School Cardross Primary School Castlehill Primary School Clyde Cottage (voluntary) Nursery Drummore Learning Centre Drummore Learning Centre Pre-school Unit Happy House Christian Pre-school Hermitage Academy Islay High School John Logie Baird Primary School and Pre-five Unit Lochgilphead Primary School Lochgilphead High School North Bute Primary School Oban High School Parklands School Rothesay Academy Rothesay Primary School and Pre-five Unit St Andrew’s Primary School St Columba’s Primary School St Joseph’s Primary School St Kieran’s Primary School St Mun’s Primary School Salen Nursery School Salen Primary School and Pre-five Unit Sandbank Primary School Tarbert Academy Primary and Secondary Departments 64 Tobermory High School Primary and Secondary Departments Whitegates Learning Centre and Pre-five Unit Meetings attended: Community Services: Education Team Community Services Departmental Management Team Secondary Headteachers Interviews or meetings with Council Members and Officers: Leader of the Council Spokesperson for Education, Social Work and Health Opposition Spokespersons on Education Chief Executive Director of Community Services Head of Service Children and Families Head of Service Community Regeneration Head of Service Pre-school and Primary Education Head of Service Planning and Performance Head of Service Secondary Education and Pupil Support Head of Strategic Finance Active Schools Manager Area Integration Managers Capital Programme Manager Child Protection Co-ordinator Communications Manager Education Support Officers Financial Manager - Community Services Head of Capital Funding Project ICT Development Manager IT Infrastructure Services Manager Internal audit Manager- Services Policy and Strategy Manager 65 Principal Officers Principal Psychologist Quality Improvement Officers Quality Standards Manager Interviews or meetings with other Stakeholder Groups: Area Co-ordinators Area Network Support Teams Church representatives Focus group of heads of Pre-five Units Focus group of primary headteachers Primary and secondary Gaelic medium teachers in Tiree High School Group of recently appointed headteachers Representatives of Staff Unions School Board chairpersons in schools visited School Board representatives Group of secondary headteachers Interviews with Education Service Staff: Focus group of administrative staff 66 Appendix 3 Quality indicators We judged the following to be very good • Mechanisms for communication We judged the following to be good • • • • • • • • Vision, values and aims Effectiveness of leadership and management Policy development Mechanisms for consultation Service Planning Deployment and effectiveness of centrally-employed staff Financial management Continuous improvement in performance We judged the following to be fair • • Measuring, monitoring and evaluating performance Resource management We judged the following to be unsatisfactory • No aspects were found to be in this category 67 How can you contact us? If you would like an additional copy of this report Copies of this report have been sent to the Chief Executive of the local authority, elected members, the Head of the Education Service, other local authority officers, Members of the Scottish Parliament, Audit Scotland, heads of the local authority educational establishments, chairpersons of the local authority School Boards/Parents Associations and to other relevant individuals and agencies. Subject to availability, further copies may be obtained free of charge from HM Inspectorate of Education, Directorate 5, Denholm House, Almondvale Business Park, Almondvale Way, Livingston, EH54 6GA or by telephoning 01506 600 380. Copies are also available on our website: www.hmie.gov.uk. If you wish to comment about education authority inspections Should you wish to comment on any aspect of education authority inspections, you should write in the first instance to Mrs Margery Browning, Acting HMCI, at HM Inspectorate of Education, Directorate 5, Denholm House, Almondvale Business Park, Almondvale Way, Livingston, EH54 6GA. Our complaints procedure If you have a concern about this report, you should write in the first instance to Hazel Dewart, Business Management Unit, HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston, EH54 6GA. A copy of our complaints procedure is available from this office or by telephoning 01506 600 265 or from our website at www.hmie.gov.uk. If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise 68 your complaint with the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman is fully independent and has powers to investigate complaints about Government departments and agencies. You should write to The Scottish Public Services Ombudsman, 4-6 Melville Street, Edinburgh EH3 7NS. You can also telephone 0870 011 5378 or e-mail enquiries@scottishombudsman.org.uk. More information about the Ombudsman’s office can be obtained from the website: www.scottishombudsman.org.uk Crown Copyright 2005 HM Inspectorate of Education This report may be reproduced in whole or in part, except for commercial purposes or in connection with a prospectus or advertisement, provided that the source and date thereof are stated. 69