Catching those who fall between the cracks: haptic communications and the deaf-blind Arun Mehta arun.mehta@bapsi.org No plan for universal access While some categories of disabled person, such as the deaf or the blind, have made significant progress in Internet access and participation in such meetings, many others have seen no improvement in access since the middle ages ● Smart phone penetration tapering off: opening up the Net to the rest is not just a human rights issue, it is commercially vital ● Also profitable for cloud services would be an expansion in the manner and ways current users access their smart phones ● How important is the use of touch for communicating language? Our sense of hearing opened up to verbal communication with the start of language ● Sight began to be used for communicating language with the invention of writing ● Touch in one direction – user touching phone – has revolutionized phones. ● The phone sending information to the user via touch (haptic communication) could be as big ● Haptic Communication Touch has been a valuable way for all species to communicate. Touch has always been part of the writing experience, from the pen to the keyboard and touch screen All phones have a vibrate mode – a rudimentary form of haptic communication Many joysticks, e.g. for use in gaming or remote surgery, include haptic feedback The deaf-blind are at the bottom of the development ladder In India, an estimated 1 million deaf-blind, but not a single one in the Delhi school system ● Only a few dozen have access to electronic communications of any kind ● At a school for 0-6 year old deaf-blind in Rome, the kids struggle with concepts such as “Mom” and “Dad.” ● Yet, when it comes to verbal haptic communication, they are world-leaders ● Bapsi's apps for verbal haptics The Vibration series of free apps takes advantage of the ability of phones to vibrate: by turning it on and off for short and long durations, dots and dashes can be communicated to a deafblind user who knows Morse code. ● This brings the deaf-blind to a level in telecommunications that the rest of us reached 170 years ago: we can surely do better ● A grant from the Internet Society Innovation Fund allows us to focus on this for a year. ● Recommendations Via the setting of appropriate standards for those so far excluded, such as the deaf-blind, phones can easily be made accessible to them ● More research into smart phones and disability: perhaps at a facility where people can go with technology needs the way they can go to a hospital for medical needs ● ● Training of the disabled in writing apps IPR should not be allowed to choke research into haptic communications ●