International Telecommunication Union
Online training on
Public Procurement of accessible ICT products and services
(where applicable)
12 October – 27 November 2015
TRAINING OUTLINE
COURSE DESCRIPTION
Title
Public Procurement of accessible ICT products and services
Method of delivery
Online
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Objectives
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To provide learners with the knowledge, understanding and skills
required to specify accessibility for persons with disabilities in the
public procurement of mainstream information and communication
technology (ICT) products and services.
To enable learners to address accessibility during all stages of the
public procurement process, from requirements gathering and
market analysis, though specifying and evaluating accessibility as
a criterion in procurement documents, to the management of
contracts.
To give learners a solid understanding of the relevant international
standards for accessible ICT and how these can be used to clearly
specify accessibility as a criterion in the procurement process, and
to request appropriate forms of evidence of conformity from
suppliers.
Dates
12 October - 27 November 2015
Duration
7 weeks
Registration deadline
Training fees
No fee
Course code
tbc
LEARNING OUTCOMES
Upon completion of this training, participants will be able to:
 Understand the accessibility features of mainstream ICTs
 Understand how persons with disabilities use ICTs such as websites, self-service terminals, mobile
phones, computers.
 Understand international policy and law related to public procurement and the rights of persons with
disabilities to access and use ICTs
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Identify all stages of the procurement process during which accessibility may be addressed
Understand international standards suitable for use in public procurement of accessible ICTs
Use international standards to clearly specify accessibility as a measurable quality in the public
procurement of ICT
 Incorporate accessibility requirements during the drafting of procurement documentation
 Understand and use different types of evidence of conformity assessments and attestation most
suited for the public procurement of accessible ICTs
 Evaluate accessibility within suppliers’ responses to Request for Tenders
The training features a number of advanced topics that will enable students to learn more in-depth
techniques and strategies for including and evaluating accessibility in more complex ICT procurements,
such as those involving software development or those addressing complex business needs.
TARGET POPULATION
This training is targeted at managers, ICT staff and employees from government organisations including
central procurement agencies, ICT companies, civil society bodies representing persons with disabilities
and academia, who are interested in understanding the implementation and regulation of public
procurement of accessible ICTs including international standards. Other institutions and individuals that
are dedicated to building their capacity related to accessible ICTs are also welcome to participate.
TUTORS/INSTRUCTORS
NAME OF TUTOR(S)/INSTRUCTOR(S)
CONTACT DETAILS
Dónal Rice
d.rice1@nuigalway.ie
EVALUATION
Besides the final assignment score, participants will be evaluated according to their substantive posts on
the discussion forum, weekly quizzes and other course activities, reflecting both the quantity and quality of
time spent on the training.
TRAINING SCHEDULE AND CONTENTS / AGENDA
Training schedule and contents (for eLearning trainings)
NOTE: ** denotes advanced topics
WEEK
MODULE TITLE
Module 1: Introduction to
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the accessibility of ICTs:
key concepts and
definitions
Module 2: International
Policy and Regulation
for Public Procurement
Module 3: International
TOPICS
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International disability data
Definitions of disability
Social model of disability
Introduction to ICT accessibility
Accessibility features in mainstream ICTs
Scope, aims and contents of module
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Achieving social gains through public procurement
Benefits for business
International public procurement policy
Accessibility dispositions of the UN Convention on the Rights of
Persons with Disabilities
 Example of regional and national procurement regulations
 Introduction to standards
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standards suitable for
use in the public
procurement of
accessible ICTs
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Use of standards in public procurement
WCAG 2.0
Section 508 guidelines
EN 301 549
 Introduction to accessibility in the Stages of Procurement
 Key definitions and terms for public procurement
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Module 4: Introduction
to the stages of
procurement & the
preparatory study
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Needs analysis: business needs
 Needs analysis: user needs
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Assessing market capacity
 Use of VATs
 Conducting accessible meetings and User centred design
processes **
 Selection criteria: Use of references
 Selection criteria: Requesting information on a supplier’s
accessibility capability **
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Module 5: Accessibility
as a criterion in the
Request for Tender
Formulating accessibility requirements for use in the Technical
Specification in simple procurements (COTS)
 Formulating accessibility requirements for use in the Technical
Specification for complex procurements **
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Formulating accessibility requirements for use as Award
Criteria
 Using accessibility requirements as both award criteria and
technical specifications **
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Module 6: Requesting
and verifying evidence
of conformity
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Module 7: Accessibility
in contract clauses and
contract management
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Module 8 : Use of public
procurement toolkits
and advisory documents
 Conformity assessment
 Conformity assessment as part of the quality infrastructure **
 Types of conformity assessment: ‘Tick box ‘declarations and
‘Supplier Declarations of Conformance’
 Types of conformity assessment: ‘First Party Declaration’ and
‘Third Party Conformity Assessment’ **
 Introduction to Contract management
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Accessibility in Contract management
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Accessibility in Service Level Agreements (SLAs)
 Getting hands-on with the “Accessible ICT Procurement Toolkit”
 Key elements of public procurement policy
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Module 9: Developing
an accessible ICT
Procurement Policy
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Developing an accessible ICT procurement policy – the ITU
“Model Accessible ICT Public Procurement Policy”
 Key steps in implementing, enforcing and monitoring an
accessible ICT procurement policy
METHODOLOGY
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Students will be provided with detailed Powerpoint presentations plus further recommended reading
lists at the beginning of each week.
Each week’s materials will be introduced by a brief video presentation by the module instructor,
Dónal Rice.
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Students will be given weekly multiple choice quizzes on that week’s learning.
Discussion forums will provide students the opportunity to discuss and provide reactions to the
learning materials, to ask questions and communicate with the module instructor.
Quiz tests will be assigned weekly, one per module, at the end of a given training week;
An assignment in week 7 will require students to develop a mock ‘Request for Tender’ using the
tools and standards learned in previous weeks instruction.
All announcements for all events (materials, quizzes and forums) will be given several days prior to the
event by the training tutor.
TRAINING COORDINATION
Training coordinator:
ITU coordinator:
Name: Mr Dónal Rice
Email address: d.rice1@nuigalway.ie
Name: Mr Jaroslaw Ponder
Email address: eurregion@itu.int
REGISTRATION AND PAYMENT
Registration should be made online at http://academy.itu.int/
The training will be free of charge.
For eLearning trainings, participants (or their entities) will have to bear costs for Internet access.
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